2025 Honda CR-V
Problems, recalls and owner-reported issues
Steering is the leading concern among 250 owner complaints filed for this model year. This is the 24th highest complaint count among 26 CR-V model years with reports.
Of the 2025 reports, 29 involved a crash and 5 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
SteeringOct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Difficulty steering can increase the risk of a crash.
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Campaign 24V744000 on NHTSA.gov
Representative owner complaints
250 reports, newest first.
Visibility/wiper, Jan 3, 2025
Car was just purchased and now noticed that the driver side mirror is a problem. It is distorted and causes impairment of driver vision. It makes you feel you are seeing double or having a stroke. It has been occurring the last few years and I am surprised nothing has been done. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Jan 1, 2025
HAS VERY STIFF STEERING,HARD TO KEEP CA,R GOING STRAIGHT,CAR WANTS TO WANDER FROM SIDE TO SIDE IN LANE. HAS 400 MILES ON IT.DID THIS WHEN NEW, GETTING WORST EVERY DAY.
Structure, Visibility/wiper, Jan 1, 2025
From the day I drove my brand new 2025 Honda CR-V off the lot after purchasing it, in the driver's side rear view mirror, the mirror vibrates terribly as soon as you are going 35/45+mph. The faster the speed, the worse the vibration is. You can visible see the mirror glass shaking. It is very dangerous at all times to not be able to see with this side mirror. It is especially dangerous on the highways because it distorts the view so greatly and also makes me feel disoriented and dizzy when I try to use it to safely navigate the roads. If the mirror glass were to fly off, this would lead to an even greater danger. Yes, this problem has been confirmed by a dealer. It has been brought to Saratoga Honda and they replaced the entire mirror unit. The second unit had the same defect, and did the same thing. They stated if they replaced it a third time, it would not make a difference. They also drove another CRV just like mine off the lot and the mirror did the same thing. This is an issue that needs to be turned into a recall. It is not okay that Honda produced vehicles with something so unsafe, with no ability to fix it.
Forward collision avoidance, Lane departure, Dec 31, 2024
The radar sensor on our Honda 2025 CR-V was stolen. It is apparently a very easy thing to do and has been rampant in many regions of the country. It takes about 30 seconds to take from the car, and costs thousands to replace. Honda has known about this for several years but has done nothing to fix the problem or help owners fix the problem. They did not tell us about the potential problem when we were buying the car. They have instructed their dealerships to NOT help customers solve the issue despite solutions available on the market from reputable companies. If one tries to go this route, Honda will void the warranty on the sensor. I'm reporting this to hopefully put some pressure on Honda to remedy this situation for all of us victims.
Exterior lighting, Dec 30, 2024
I am not the owner of a 2024 or 2025 Honda CR-V but I am regularly blinded by their new dual low beam LED headlamps on the road. These lamps are shockingly bright and exceed the glare of some other vehicles with high beams on. I suspect the beam pattern of these lamps is poorly designed and can blind other motorists either in an oncoming traffic flow or when the CR-V driver is following a vehicle and blinding them via rear view and side view mirrors. Photo attached of example headlamps and comments from CRV owners acknowledging they glare oncoming drivers.
Electrical system, Visibility/wiper, Dec 28, 2024
Driving this vehicle during rain or snow is very unsafe for visibility reasons. 1. Th wiper blade does not fully clean the windshield. There is a very large corner on the bottom left over the driver dashboard that is left unwiped preventing the driver from seeing the yellow line in the road or anything for that matter. 2. In general The heating system does not operate properly and maintain the proper temperature that it is set too. 3. The heating system Related to this complaint is the front dashboard defrost heater that would defrost the window or keep it unfogged while driving. This does not work. At all! When the temp drops outside during rain or snow the Heat needs to be put on full Blast high heat just to defrost the window and keep it clear while driving. Meanwhile the car is about 80 Degrees inside and very hot. 4. It seems that the vent along the dashboard under the windshield is not long enough or wide enough and is very dangerous. Please note, I am [XXX] ” and my visibility while driving is a 3 out of 10 and I’m tall. I can’t imagine a shorter person being able to see at all. I will not drive my brand new car in inclement weather that is how unsafe this is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Dec 20, 2024
I GOT THE RECALL NOTICE. STILL ITS NOT RECTIFY BY Bennet Honda, Lebanon, PA What is the next procedure Please advise? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Other or unspecified, Engine, Dec 19, 2024
I bought new 2025 Honda CR-V Hybrid from Germain Honda of Dublin, OH on [XXX]. It's supposed to get Highway *MPG:34 [3], / City MPG: 40 [3] *EPA ESTIMATED. I got up to 37 to 39 mpg in the city for the few months. Since last 2 1/2-month milage start reducing every day. Now it reaches to 28.3 MPG When I Travelled from Chicago, IL to Powell, OH on [XXX] I only got 29 to 30 MPG. Now in the city, I am only getting 28.3 to 28.5 MPG. Weather may have some impact, but it cannot reduce from 39 MPG to 28 MPG. I am also paying $100/year for use of Hybrid card to MVA. Germain Honda dealer checked the car on November 12th, and they said everything is ok but there's is an issue. At present I am only getting 28.3 MPG. Also, I have called dealer for recall issue for several times, still they don't have parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Dec 17, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Dec 16, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Wheels, Fuel/propulsion system, Dec 15, 2024
I was driving to the mailbox today and the car revved forward and the steering became hard to control and steer. This is the second incident. When I originally reported to the Supervisong Service agent at my Honda of Katy, Mr. John Kasimoff, he dismissed it since the "check engine light" did not turn off. He and the staff at Honda of Katy discouraged me from bringing in the car. I am afraid to drive the car in Texas. A car is necessary for my livelihood and to get around. Food shopping and to buy simple basic necessities require an automobile and can no longer afford taking Ubers and depend on the kindness of friends to assist me with deliveries and other transportation. The recall came merely days after purchasing my new car and it's suspect to me that no one at the dealership was unaware of ongoing issues when they keep contacting me about purchasing. Honda has yet to send information on when a possible solution for parts and service to my vehicle. They referred me to the Honda of Katy dealership but the dealership is referring me back to Honda Automotive. I need assistance because I want repairs and a full diagnostic made to my Honda CR-V hybrid Sport without any more delays.
Steering, Dec 13, 2024
Our CRV hybrid is experiencing the sticking steering wheel issue. It takes force to move the steering wheel at freeway speeds. It is not included in the recall but clearly has the issue. Our local Honda service dealer blew us off and is unwilling to help.
Steering, Dec 12, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Dec 6, 2024
I first heard of the safety recall in October 2024 regarding: "Increased friction between the worn gear and worn wheel can increase steering effort and difficulty, increasing the risk of a crash or injury." I received a safety recall notice from Honda in November 2024 for my vehicle: Manufacturer Recall Number QJT NHTSA Recall Number 24V-744 I then scheduled an appointment for the recall repair with my Honda dealer and was given an appt. Two days before my appt I was contacted by the Honda dealer service representative stating that my appt will be canceled because they are not in possession of gear springs. He stated that they do not have any foreseeable date for which they will receive the gear springs and there is a shortage across the state. I stated that I am fearful for my and my family's safety if I drive the car. He stated that he was told by America Honda Motor Co , "It is safe to drive the vehicle and that there is no danger of the steering seizing up to cause an accident". He went on to say if I have any issues with the steering to call for an appt, drive it in and they will assess the car to determine if it is related to the recall and then they will contact Honda and see if they can expedite the part. From the time I heard of the recall it took 30 days to receive the official recall notice in order to schedule an appointment, then wait for an appt this month only to have it cancelled by the Honda dealer. Honda is minimizing the importance of this safety recall. The point of a safety recall is to remedy the issue across the board, not wait to see if something happens and then assess whether or not to remedy the issue!
Steering, Dec 4, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Service brakes, Forward collision avoidance, Dec 3, 2024
Vehicle has under 5000 miles. On 4 separate drives, the warning light came on for the COLLISION MITIGATION BRAKING SYSTEM. The warning message told me to go to the dealer. The second time it came on the car made a false brake (there was no car in front of me) I have taken it to the dealer twice and left it with them. The first time they could not find anything wrong and told me to come back if it happened again. The second time they said my sensors may have been dirty and that's why they came on. The third and fourth time my sensors are clean and the message still appeared. I am worried that The automatic braking system can cause an accident by breaking when it shouldn't.
Steering, Dec 3, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Service brakes, Hydraulic, Power train, Vehicle speed control, Dec 3, 2024
The contact owns a 2025 Honda CR-V. The contact stated while driving 30 MPH, the contact slammed on the brakes to make an emergency stop. The vehicle stopped, but the engine revved to 500-800 RPMS. The contact stated that upon releasing the brake pedal, the vehicle lurched forward, and the RPMs were significantly higher than normal. The contact depressed the brake pedal, and the contact released the brake pedal again; however, the failure recurred. The contact stated that upon turning off and restarting the vehicle, the failure persisted. The contact pulled into a parking lot and turned off the vehicle for an hour. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.
Other or unspecified, Nov 29, 2024
Vehicle’s wireless and cable CarPlay functions skip/lag, and then cause the infotainment system to shut down and restart several times during each drive. Vehicle was taken to dealership (where dealer was unable to replicate). Service department performed a hard reset of the head unit, problem was resolved for 3 days before problem began again and has not been resolved after several system resets. Problem persists with different phones, as well as in a personal friend’s 2025 Pilot Trailsport. The problem happens multiple times during freeway trips.
Visibility/wiper, Nov 25, 2024
The driver's side side view mirror shakes while driving at highway speeds. This makes using the mirror extremely difficult and dangerous when attempting to merge or switch lanes as it it difficult to clearly see. I brought this to the dealership to get it fixed, but they said that "all Honda CRV side view mirrors shake that much."
Steering, Nov 21, 2024
When I am driving over 40 miles per hour my steering feel stiff and it becomes hard to steer.
Structure, Nov 20, 2024
The hood is not completely secure and vibrates at highway speeds. This is not an official incident but rather a general complaint. I am worried that the vibrating hood is going to eventually malfunction and fly off the car.
Steering, Service brakes, Forward collision avoidance, Nov 19, 2024
Driving 40 miles per hour, steering wheel became difficult to turn right or left and car abruptly stopped 100 meters behind another vehicle. No accident no crash no police was contacted. Just want to fix the recall.
Fuel/propulsion system, Nov 13, 2024
The high voltage battery is easily accessible to the consumer with NO protection around it….as it sits slightly elevated in the cavity where the spare wheel/tire are supposed to be….(which have been eliminated). This cavity could easily by accident or intention be filled with liquid thereby setting up a potential situation for severe Injury or Death.
Other or unspecified, Nov 9, 2024, fire
Vehicle caught fire while driving on the highway. Less than 2k miles on the vehicle brand new.