2002 Honda Odyssey
Problems, recalls and owner-reported issues
Power train is the leading concern among 972 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Odyssey model years with reports.
Of the 2002 reports, 45 involved a crash and 5 involved a fire. 44 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Engine and engine cooling, engineAug 28, 2002
ON CERTAIN MINIVANS, SEDANS, COUPES, AND SPORT UTILITY VEHICLES EQUIPPED WITH V6 ENGINES, A TIMING BELT TENSIONER PULLEY ON THE WATER PUMP IS MISALIGNED AND COULD CAUSE THE TIMING BELT TO CONTACT A BOLT ON THE CYLINDER HEAD. EVENTUALLY THE BELT COULD BE DAMAGED AND FAIL.
IF THE TIMING BELT BREAKS, THE ENGINE WILL STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE WATER PUMP AND IF IT IS ONE OF THE DEFECTIVE PUMPS, THE WATER PUMP AND TIMING BELT WILL BE REPLACED. OWNER NOTIFICATION BEGAN AUGUST 30, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 02V226000 on NHTSA.gov
Representative owner complaints: structure
55 reports, newest first. Show all
Structure, Feb 4, 2008
YESTERDAY (2/1/08), ODOMETERS READ APPROXIMATELY 41,000. PASSENGER SIDE SLIDING DOOR REFUSES TO LATCH CLOSE. AFTER OPEN AND CLOSING SEVERAL TIMES, FINALLY A HARD PUSH AFTER THE LAST CLOSE, THE DOOR LATCHES CLOSE. THIS HAPPENED 3 TIMES THE WHOLE DAY. TODAY, THIS HAPPENED AGAIN, WHILE MY WIFE WAS DRIVING WITH TWO SMALL CHILD'S. THE DOOR WON'T LATCH & CAR WON'T LOCK A CALL TO HONDA CUSTOMER SERVICE, GOT THE ANSWER THERE'S NO RECALL ON THE 2002 ODYSSEY REGARDING THE SLIDING DOOR. WHEN ASK IF 2008 MODEL HAS ALL THE BUGS FIXED, ANSWER WAS "WHAT CAN AMERICAN HONDA DO FOR YOU". YOU SHOULD BRING THE VEHICLE TO DEALER FOR CHECK UP. I ANSWER THERE'S NOTHING YOU CAN DO, THANKS. *TR
Structure, Dec 30, 2007
WHEN THE TEMPERATURE IS BELOW 30 DEGREES BOTH OF THE PASSENGER SLIDING DOORS ON THE 2002 HONDA ODYSSEY FREEZE AND WILL NOT OPEN. WHEN I HAVE TO DRIVE MY CHILDREN TO SCHOOL EACH COLD MORNING, THEY NEED TO CLIMB IN THROUGH THE FRONT DOORS AND PROCEED TO THE MIDDLE AND LAST SEATS IN THE VAN. I HAVE EVEN INSTALLED A REMOTE STARTER, SO I CAN HAVE THE CAR RUNNING TRYING TO HEAT UP THE INSIDE FOR 20 MINUTES OR SO. THIS RUNNING OF THE CAR STILL DOES NOT HELP THE SITUATION. WHEN THE CHILDREN EXIT THE VEHICLE, THEY MUST EXIT IN THE REVERSE MANNER WHEN WE GET TO SCHOOL. I FEEL THIS IS EXTREMELY DANGEROUS IN THE EVENT THAT WE ALL NEED TO EXIT THE VEHICLE QUICKLY FOR AN EMERGENCY. THIS SITUATION OF THE DOORS FREEZING HAS BEEN GOING ON SINCE WE PURCHASED THE VEHICLE NEW. THE FIRST TIME IT HAPPENED IN DECEMBER OF 2002, I MENTIONED THIS TO THE DEALER, HOWEVER, ALL THEY DID WAS ADD SOME SILICONE SPRAY TO THE SIDES OF HE DOORS AND THE SEALS/GASKETS AROUND THE DOORS. I PARK OUTSIDE EVERY DAY IN THE ELEMENTS OF THE WINTER MONTHS IN CHICAGO AND WHEN THE CAR WAS AT THE DEALER, OF COURSE, IT WAS INDOORS, AND THEY COULD NOT RE-CREATE THE FREEZING DOOR SITUATION. IN CHECKING WITH CARSTATS.COM, IT APPEARS THAT OTHER VEHICLES HAVE THE SAME PROBLEM IN COLD WEATHER. SOMETHING SHOULD BE DONE BEFORE SOMEONE DOES GET INJURED. RIGHT NOW IT HAS JUST BEEN A MAJOR INCONVENIENCE TO ME AND MY CHILDREN AS THIS HAPPENS EVERY TIME THE WEATHER IS BELOW FREEZING (WITH OR WITHOUT FREEZING RAIN). NO HERE IS IT DECEMBER 2007, FIVE YEARS LATER, AND I NOW OWN THE VEHICLE AND THE PROBLEM STILL EXISTS. OF COURSE THERE IS NO MORE WARRANTY, AND I REFUSE TO HAVE TO PAY FOR SOMETHING LIKE THIS. I HAD A 1994 VOYAGER AND THIS NEVER HAPPENED TO THAT VAN. I AM JUST REALLY FRUSTRATED AT THIS DOOR FREEZING SITUATION EVERY WINTER SINCE WE HAVE OWNED THIS VEHICLE. *TR
Structure, Nov 13, 2006
I WOULD LIKE TO REPORT A SAFETY ISSUE WITH THE HONDA ODYSSEY MINIVAN. THE METAL HINGES ON THE DRIVER AND PASSENGER DOOR DO A TERRIBLE JOB AT KEEPING THE DOORS OPEN. A SLIGHT GUST OF WIND OR IF THE CAR IS ON AN INCLINE, THE DOORS WILL SLAM SHUT ON THEIR OWN. I BROKE A WATCH BAND AND WAS FORTUNATE NOT TO SEVERELY INJURE MY WRIST ONE TIME. IT PROBABLY CLOSED ON MY SHINS BEFORE THAT. I WON'T LET MY CHILDREN NEAR THE FRONT DOORS WHEN THEY ARE OPEN, FOR FEAR OF SEVERE INJURY TO SOME BODY PART BEING SLAMMED INTO THE DOOR. I MAKE A POINT TO HAVE MY WHOLE BODY LEANING ON THE DOOR IF IT NEEDS TO STAY OPEN FOR SOME PURPOSE NOW. THIS IS REALLY A SAFETY ISSUE FOR THE WHOLE FAMILY. THE DEALERSHIP SEEMED TO RECOGNIZE THE SYMPTOM, BUT SAID THERE WAS NO REPLACEMENT PART AVAILABLE TO FIX THE PROBLEM. I BET OTHER OWNERS HAVE THE SAME EXPERIENCE. I HAVE NEVER DRIVEN ANOTHER CAR THAT I WAS AFRAID THE FRONT DOOR WOULD SLAM SHUT ON ME - WITHOUT WARNING - BEFORE THIS. THANK YOU - MIKKI BATES. *JB
Structure, Wheels, Oct 19, 2006
WHEN I FIRST GOT MY 2002 HONDA ODYSSEY, BRAND NEW, WE NOTICED THAT THERE WAS UNUSUAL STATIC ELECTRIC SHOCK. EVERYTIME ME OR MY WIFE TOUCH THE VEHICLE AFTER DRIVING, WE GET SHOCKED! WHEN I BROUGHT THE VAN IN FOR A RECALL, I MENTIONED THIS PROBLEM TO THE SERVICE MANAGER. AFTER THE RECALL WAS DONE, I ASKED ABOUT THE STATIC SHOCK. HE TOLD ME THAT IT IS NORMAL. NORMAL? HE WON'T GIVE ME A REMEDY. THIS IS ONE COMPLAINT. LATELY, I HAVE NOTICED THAT MY REAR ALLOY RIMS HAVE WEIRD SCRATCHES. BUT THEY ARE NOT FROM DRIVING AND SCRAPING ONTO SOMETHING. IT SEEMS THAT THE RIMS HAVE VEINS EMANATING FROM THE CENTER OUT! MY VAN ONLY HAS 33,000 MILES ON IT. I HAVE BEEN OBSERVING OTHER ODYSSEYS, SOME OLDER THAN MINE, AND THEY DON'T HAVE THE WEAR THAT MY RIMS HAVE. I ALSO DON'T HEAR THEM COMPLAINING ABOUT STATIC SHOCKS EITHER. I ONLY WISHED THAT DEALERS ARE AS FERVENT WHEN THEY ARE TRYING TO SELL VEHICLES AS WHEN THEIR FORMER CUSTOMERS HAVE A COMPLAINT/S. *NM
Structure, Jun 17, 2006
STRUTS ON MY HATCH FOR MY 2002 ODYESSY FAILED. HATCH FELL AND HIT ME ON THE HEAD. *NM
Structure, Aug 31, 2005
HIGH HEAT CONDITIONS CAUSES THE REAR PLASTIC CAPS OF THE LUGGAGE RACK TO WEAKEN AND BLOW OFF AT HIGHWAY SPEED. 2ND TIME THE CAPS HAVE BLOWN OFF. HAZARD FOR VEHICLE'S BEHIND. *NM
Structure, Mar 22, 2005
THE AUTOMATIC SLIDING DOORS CONTINUALLY AND SPORADICALLY: 1 WON'T OPEN MANUALLY OR USING THE KEY, TRAPPING PERSON INSIDE 2. WILL NOT CLOSE ALL THE WAY USING EITHER METHOD, CAUSING A MOVING HAZARD 3. DOES NOT "SENSE" WHEN SOMETHING IS OBSTRUCTING THE PATHWAY (EX: MY HAND) SO DOES NOT STOP, CAUSING AN INJURY HAZARD 4. OPENS BY ITSELF WHEN THE CAR IS PARKED, CAUSING POTENTIAL WEATHER DAMAGE OR THEFT OPORTUNITY. *AK
Power train, Structure, Dec 10, 2004
VEHICLE CAME TO ABRUPT STOP WHILE TRAVELING AT A SPEED AROUND 40MPH, IN SOME INSTANCES, IT DOWNSHIFTED AND WON'T ACCELERATE AT THE SAME RATE OF SPEED THAT ALMOST CAUSE AN ACCIDENT (TRANSMISSION WAS CAUSING THE VEHICLE TO ACT LIKE THAT). 2ND, SLIDING DOOR ON BOTH SIDE OF THE VEHICLE WON'T OPEN IN SO MANY OCCASSION, WINTER OR SUMMER. *AK
Structure, Sep 21, 2004
I OWN A 2002 HONDA ODYSSEY VAN. MY PARTNER'S MOTHER WAS GETTING INTO THE BACK SEAT OF THE VAN LAST WEEK, AND GRABBED HOLD OF THE OVERHEAD HANDLE TO HELP HER UP (SHE'S 79 YEARS OLD), AND AS SHE STEPPED INTO THE VAN, THE HANDLE BROKE OFF THE CEILING, CAUSING HER TO FALL BACKWARDS ONTO HER BACK, ROLL BACKWARDS AND HIT HER HEAD ON THE ASPHALT. FORTUNATELY (MIRACULOUSLY), SHE DID NOT SUSTAIN ANY INJURY (EXCEPT BEING A LITTLE SORE THE NEXT DAY). THIS WOMAN IS NOT A LARGE WOMAN...SHE IS ONLY 4'10" AND DOES NOT WEIGH ALL THAT MUCH. MY CONCERN IS THE POTENTIAL FOR INJURY THAT THE BREAKING OF THIS PART COULD POSE. I AM A SAFETY PROFESSIONAL (EHS MANAGER FOR MANUFACTURING), AND AM QUITE ATUNED TO HAZARD AWARENESS. THERE IS NOTHING IN THE OWNER'S MANUAL OR INSIDE THE VEHICLE THAT TELLS YOU NOT TO USE THIS HANDLE TO HELP YOURSELF INTO THE VAN. IT APPEARS TO BE THERE FOR THAT PURPOSE. IT IS MADE OF PLASTIC ON THE OUTSIDE, AND EVIDENTLY (NOW THAT I CAN SEE WHERE IT BROKE) IT IS PLASTIC ALL THE WAY TO THE MOUNTING SCREWS. I WANTED TO REPORT THIS POTENTIALLY DANGEROUS HAZARD, SO THAT SOMETHING CAN BE DONE EITHER IN THE DESIGN, OR IN THE WARNING SYSTEM. THIS COULD HAVE RESULTED IN A VERY SERIOUS INJURY (BROKEN HIP OR OTHER BONES, OR EVEN A HEAD INJURY). MY HONDA DEALER SIMPLY ORDERED A NEW PART TO BE INSTALLED. I CAN GUARANTEE THAT IF THERE WERE AN INJURY INVOLVED, THIS INCIDENT WOULD HAVE RESULTED IN A LAWSUIT. I WOULD APPRECIATE A RESPONSE TO LET ME KNOW WHAT YOU CAN DO ABOUT THIS PROBLEM. THANK YOU FOR ALLOWING ME TO SUBMIT THIS COMPLAINT. CAROL TOPITZER MILFORD, CT. *AK
Structure, Sep 9, 2004
WHILE OPENING UP THE DOOR THE INDICATOR LIGHT FLASHEED ON THE DASHBOARD AND REMAINED ON. PASSENGER'S SIDE DOOR HANDLE BROKE OFF. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. *AK
Structure, Jul 2, 2004
WHILE DRIVING 35 MPH DRIVER'S SIDE DOOR OPENED ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. A FEW WEEKS LATER, CONSUMER NOTICED THAT THE REAR SLIDING DOOR DID NOT LOCK PROPERLY. ONCE AGAIN, VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Structure, Oct 1, 2003
THE SLIDING DOOR FAILED TO OPEN AT TIMES, WHICH INDICATED A SERIOUS SAFETY HAZARD. OCCUPANTS OF THE VEHICLE WERE UNABLE TO OPEN THE DOOR FROM INSIDE OR WITH THE AUTOMATIC BUTTON. AS RESULT A TWO YEAR OLD CHILD'S HAND BECAME STUCK IN THE DOOR. *AK *JB
Structure, Sep 12, 2003
THE VEHICLE WAS PARKED WITHOUT PRIOR WARNING, THE DAUGHTER WENT TO OPEN THE DOOR AND CARGO STRONG ARMS COLLAPSED.*AK *TS
Structure, Jun 26, 2003
2002, HONDA, ODYSSEY EXHIBITS WHISTLING NOISE AROUND THE WINDSHIELD AT VARYING COMBINATIONS OF CAR SPEED, WIND SPEED AND WIND INTENSITY. *AK LARRY HOPKINS HONDA WAS NOT ABLE TO DUPLICATE. LARRY HOPKINS HONDA RECOMMENDED THAT I CALL THE HONDA CUSTOMER SERVICE NUMBER AND SEE IF THEY COULD ASSIST WITH A RECOMMENDED SOLUTION. I CALLED THE HONDA CUSTOMER SERVICE NUMBER 1-800-999-1009 AND SPOKE TO TONY YUN. CASE# NO[XXX]. MR. YUN SAYS THAT I MUST TAKE THE CAR TO A DEALER AND BE ABLE TO REPLICATE THE NOISE BEFORE ANYTHING CAN BE DONE TO FIX THE CAR. SINCE THE NOISE CAN ONLY BE REPLICATED UNDER CERTAIN WIND AND SPEED CONDITIONS, I ASKED THAT HE SEARCH THE HONDA DATA BASE FOR OTHER CUSTOMERS WITH SIMILAR PROBLEMS AND SEE IF THERE IS A RECOMMENDED SOLUTION. MR. YUN TOLD ME THAT HONDA DOESN'T WORK THIS WAY THAT EVERY CASE IS HANDLED SEPARATELY AND THAT THERE COULD BE NO ACTION UNTIL THE NOISE WAS REPLICATED. I NEED HELP TO PRESS THIS CASE WITH HONDA. I BELIEVE THAT THEY MUST HAVE A FILE OF SIMILAR INCIDENTS SINCE I FOUND THE SAME PROBLEM POSTED ON HONDA NEWSGROUPS. I DON'T BELIEVE IT IS FAIR OR REALISTIC TO HAVE TO WAIT FOR A COMBINATION OF THE RIGHT DRIVING CONDITIONS, MY AVAILABILITY AND THEIR SERVICE ADVISER AVAILABILITY BEFORE HONDA ADDRESSES THIS PROBLEM. THE CONSUMER ATTEMPTED TO CONTACT THE DEALER TO HAVE THE AIRBAG RECALL REPAIR PERFORMED BUT, WAS UNABLE TO REACH ANYONE BY PHONE OR EMAIL. *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
Structure, Jun 26, 2003
THE PASSENGER'S SLIDING DOOR CLOSED UP ON CHILD'S FINGE, THE BUTTON WAS PUSHED BY ACCIDENT. *AK THE DOOR WAS SUPPOSE TO HAVE A SENSOR TO OPEN AUTOMATICALLY IF SOMETHING OR SOMEONE WAS IN ITS PATH. *PH *JB
Structure, Jun 16, 2003
DRIVER AND PASSENGER SIDE REAR DOORS STICK. *NLM
Structure, May 25, 2003
PASSENGER SIDE AUTO-SLIDING DOOR OPENS AND CLOSES ITSELF ON OCCASION; HAS NOT YET HAPPENED WHILE DRIVING, AS HAVING DOOR LOCKED SEEMS TO PREVENT IT FROM OPENING ON ITS OWN. USUALLY CLOSES ITSELF WHILE I AM LEANING IN PUTTING MY CHILD IN THE CAR SEAT, AND PUSHES ME AGAINST THE DOOR FRAME UNTIL THE SENSOR MAKES IT OPEN AGAIN. *NLM
Structure, Feb 17, 2003
SLIDING DOORS WILL NOT OPEN AT TIMES. SERIOUS SAFETY HAZARD ESPECIALLY WHEN YOU MAY NEED TO GET CHILDREN OUT OF THE CAR. OCCUPANTS OF THE CAR CANNOT OPEN THE DOORS FROMT HE INSIDE AT TIMES. THE DOORS STICK SHUT AND WILL NOT OPEN. WENT TO THE DEALER OVER SIX TIMES AND WAS TOLD EACH TIME THAT IT WAS NORMAL AND THEY WOULD LUBE THE TRACK. THIS DOES NOT FIX THE PROBLEM AND THIS IS NOT NORMAL. I NEED THIS FIXED BEFORE THERE IS AN ACCIDENT AND SOMEONE IS SERIOUSLY INJURED.
Structure, Jan 25, 2003
THE RIGHT OR PASSENGER SIDE AUTOMATIC DOOR HAS INTERMITTENT PROBLEMS WHERE IT WILL NOT FUNCTION PROPERLY. IT MAY ONLY OPEN HALF WAY AND STOP, THEN EITHER CLOSE OR NOT AT ALL UNLESS DONE MANUALLY. CERTAIN TIMES IT OPENS AND DOES NOT CLOSE AT ALL, OR SLOWLY AT FIRST AND THEN STOPS. SOMETIMES IT DOES CLOSES BUT DOES NOT PULL ITSELF IN TOWARDS THE CAR TO LATCH SHUT. IT WONT DO IT FOR WEEKS THEN IT MAY DO IT ONCE OR MULTIPLE TIMES A DAY. ONCE HAD TO GO FOR 2 DAYS WITH JUST MANUAL DOORS AS THE ELECTRIC DID NOT RESPOND AT ALL, AND THEN FINALLY IT DID. ITS FRUSTRATING BECAUSE IT IS INTERMITTENT, AND I KNEW IT WAS GOING TO HAPPEN AND SHOULD NOT HAVE BOUGHT AUTOMATIC DOORS SINCE THE ODYSSEY HAS HAD THIS PROBLEM EVER SINCE IT CAME OUT.
Structure, Dec 11, 2002
CONSUMER STATE POWER DOOR WOULD NOT PROPERLY CLOSE ELECTRICAL. CONSUMER WOULD HAVE TO CLOSE DOOR MANUAL. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. MR
Structure, Dec 11, 2002
WHEN VEHICLE IS PARKED OVER NIGHT, THE VEHICLES SLIDING DOOR WILL OPEN BY ITSELF. WHEN CONSUMER OPENS SLIDING DOOR IT WILL ONLY OPEN HALF WAY. DEALERSHIP HAS BEEN CONTACTED. PLEASE PROVIDE MORE DETAILS. MR
Structure, Oct 31, 2002
CONSUMERS COMPLAINT IS ONE ON THE STRUCTURE OF THE VEHICLE. WHEN IN THE DRIVERS SEAT, CONSUMERS KNEE TOUCHED THE IGNITION AND CONSUEMR CANNOT SEE THE BUMPER WHEN LOOKING OUT OF THE WINDSHIELD. VEHICLE IS THE LX SERIES. *JG
Structure, Oct 23, 2002
WHILE TRAVELING ON THE HIGHWAY IF THERE IS A SUDDEN STOP THE CUP HOLDER WHICH CONTAING BEVERAGE WILL SPILL OUT. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR
Structure, Oct 23, 2002
THIS IS A SERIOUS POTENTIAL SAFETY HAZARD. I WAS UNABLE TO GET TO MY DAUGHTER AND GET HER OUT OF THE VEHICLE BECAUSE OF THE SLIDING SIDE DOORS STICKING. HAD THERE BEEN AN EMERGENCY, WHO KNOWS WHAT COULD HAVE HAPPENED. HONDA LOOKED AT IT AND LUBED THE DOOR. I LOOKED ONLINE AND FOUND MANY OTHER CONSUMERS WITH THE SAME COMPLAINT. THIS IS VERY SERIOUS AND PLEASE INVESTIGATE AS THIS COULD BE A MATTER OF LIFE OR DEATH. DT
Structure, Oct 21, 2002
THE PASSENGER SIDE DOOR OPENS AND CLOSES INTERMITTENTLY. THE CONSUMER'S WIFE PUSHED THE BUTTON FOR THE AUTOMATIC DOOR TO OPEN, BUT THE SLIDING DOORS ONLY OPENED A FEW INCHES. WHEN THE CONSUMER TRIED TO OPEN THE DOOR, THE DOOR CLOSED ON HIS FINGERS. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS SCC