2004 Honda Odyssey
Problems, recalls and owner-reported issues
Power train is the leading concern among 585 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Odyssey model years with reports.
Of the 2004 reports, 41 involved a crash and 6 involved a fire. 45 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Honda is recalling certain model year 2003-2004 Honda Odyssey vehicles manufactured February 13, 2002, to August 13, 2004, and 2003 Acura MDX vehicles manufactured February 21, 2002, to September 23, 2003. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Honda dealers will replace the supplemental restraint system electronic control unit (SRS ECU). The recall began on February 22, 2016. Owners may contact Honda customer service at 1-800-999-1009. Honda's number for this recall is JN6 (Odyssey), and JN7 (MDX). Note: This recall supersedes recall 13V-412. Vehicles that had a noise filter installed as the remedy for that campaign need to have the SRS ECU replaced under this campaign.
Campaign 15V045000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Air bagsSep 19, 2013
Honda is recalling certain model year 2003 and 2004 Odyssey and model year 2003 Acura MDX vehicles. Due to electrical noise, a component in the air bag control module may fail causing the front air bags, side curtain air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Honda will notify owners, and dealers will install a noise suppressor unit, free of charge. The recall began on November 1, 2013. A renotification letter went out on July 11, 2014 for the 2003 Acura and the 2003-2004 Odyssey. Owners may contact Honda at 1-800-999-1009. Honda's recall numbers are JC2 (Honda Odyssey) and JC3 (Acura MDX).
Campaign 13V412000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpAug 27, 2004
ON CERTAIN MINIVANS, THE FUEL PUMP MAY FAIL DUE TO CORROSION OF AN ELECTRICAL TERMINAL.
IF THE PUMP STOPS WORKING, EHT ENGINE WILL STALL WITHOUT WARNING, AND A CRASH COULD OCCUR.
DEALERS WILL CHECK THE ELECTRICAL COUPLER TERMINAL OF THE FUEL PUMP. IF ANY CORROSION IS FOUND, THE PUMP WILL BE REPLACED. THE RECALL BEGAN SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V420000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Representative owner complaints
585 reports, newest first.
Air bags, Seat belts, Jul 1, 2020, crash
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SLIDING DOOR. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HE SUSTAINED A TEAR IN HIS LEFT SHOULDER AND A HERNIATED DISK ON HIS LOWER BACK BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO LOCAL DEALER PLANET HONDA (2285 US-22, UNION, NJ 07083, (908) 964-1600). IN A SECOND INCIDENT WHILE DRIVING APPROXIMATELY 25 MPH A DEER CRASHED INTO THE FRONT OF THE VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END BUT NO AIR BAGS DEPLOYED AND THE DRIVER SIDE SEAT BELT FAILED TO SECURE THE DRIVER. A MESSAGE SRS FAILURE HAD DISPLAYED. THE DRIVER SUSTAINED A TORSO INJURY AND SMALL LACERATIONS FROM THE SHATTERED GLASS. NO MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ROUTE 22 HONDA (1480 N. BROAD ST, HILLSIDE NJ) WHO REPLACED THE DRIVER SIDE SEAT BELT AND BUCKLE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,631. *LN
Seats, Jan 14, 2020
BRACKET HOLDING SEAT TO BODY OF VEHICLE SNAPPED. APPEARS TO BE MANUFACTURED INCORRECTLY. FAILURE OCCURRED WHILE DRIVING DOWN THE ROAD CAUSING THE SEAT TO SUDDENLY JERK AND FALL.
Air bags, Jan 7, 2020
MY DAD RECIEVED A LETTER IN THE MAIL SAYING HE HAS TO MAKE AN APPOINTMENT TO FIX THE AIRBAG AND THE WEB SITES ARE NOT EVEN HELPING HIM MAKE AN APPOINTMENT.
Seats, Dec 11, 2019
OUR DRIVERS SIDE PLASTIC MOLD HAS COMPLETELY BROKEN THE SEAT FRAME HAS ALSO BROKE CAUSING THIS TO BE A HUGE SAFETY ISSUE. IF I AM REAR ENDED, THIS SEAT WILL HAVE NO WAY TO PREVENT ME FROM BEING THROWN BACKWARDS! THE SEAT IS WOBBLY AND UNSAFE TO DRIVE! I HAVE READ MANY MORE COMPLAINTS WITH THIS SAME ISSUE! PLEASE ISSUE A RECALL!
Electrical system, Other or unspecified, Aug 23, 2019
AFTER THE SLIDING DOOR ON THE DRIVER SIDE STOPPED WORKING, WE WAS STILL ABLE TO SWITCH OFF THE SWITCH AND OPEN/CLOSE IT MANUALLY A FEW TIMES. THE FOLLOWING MORNING TRYING TO DO THE SAME THING IT ONLY OPENED HALFWAY AND THEN WOULDNT LATCH CLOSED AS I TRIED THE SECOND TIME TO GET IT TO LATCH CLOSED THE WHOLE DOOR JUST FELL OFF TRACK. LUCKILY IT HAPPENED SITTING IN MY MOMS DRIVEWAY. I WOULD HATE TO HAVE SEEN WHAT WOULD HAD HAPPENED HAD I BEEN DRIVING WHEN IT CAME OFF SINCE MY 4 YEAR OLDS SEAT IS RIGHT THERE.
Air bags, Aug 1, 2019
I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION INFORMING ME OF THE RECALL, AND STATING IN THE LETTER "FREE RENTAL CARS ARE AVAILABLE TO THE VEHICLE OWNER FOR THE DAY OF THE RECALL REPAIR, OR LONGER IF A REPLACEMENT PART IS TEMPORARILY UNAVAILABLE." I CALLED A LOCAL HONDA DEALER TO ARRANGE THE RECALL REPAIR AND WAS INFORMED THEY DON'T OFFER THE FREE RENTAL CAR SERVICE. I CALLED HONDA AUTOMOBILE DIVISION TO ENQUIRER ABOUT THIS SERVICE. THEY TOOK MY INFORMATION AND WILL HAVE AN ANSWER FOR ME WITHIN 24-48 HOURS I CAN EXPECT A CALLBACK WITH AN AUTHORIZATION SERVICE. THE WAY THE LETTER IS WORDED IMPLIES A FREE RENTAL IS AVAILABLE, NO WHERE IN THE LETTER DOES IT STIPULATE UPON DEALER APPROVAL, OR ANY FINE PRINT INDICATING ANY STIPULATIONS AROUND THE FREE CAR RENTAL. FROM THE LETTER, I EXPECT A LOANER WHILE REPAIRS ARE PERFORMED, YET HONDA HAS TO AUTHORIZE THIS. THE DEALER INFORMED ME TO BRING THE LETTER IN WITH ME BUT I CAN'T TAKE THE TIME TO TRAVEL THERE IN CASE I'LL BE DENIED A RENTAL. MY JOB REQUIRES I TRAVEL PERIODICALLY, AND IF SUCH ARISES WHILE MY VEHICLE IS BEING REPAIRED UNDER THE RECALL, I WILL NEED A LOANER. I WILL BE HAPPY TO PROVIDE A SCAN OF THE LETTER IF NEEDED BUT UNFORTUNATELY WE DON'T HAVE A SCANNER AT WORK.
Steering, Engine, Jul 5, 2019
THE VAN IS GOING BACKWARD WHEN YOU PUT IT IN DRIVE AND WHEN YOU PRESS IT DOES NOT GO FORWARD IT JUST REVS UP THE GAS. THE CAR WAS IN MOTION DRIVING WHEN IT WENT FROM DRIVING TO REVING THE GAS AND NOT GOING FORWARD.
Seats, Jun 22, 2019
OUR 2004 HONDA ODYSSEY DRIVER SIDE SEAT BROKE FROM THE BRACKET. THE WELDS THAT HOLD THE SEAT TO THE BRACKET BROKE CAUSING THE SEAT TO START TILTING AND WOBBLING WHILE WE WERE DRIVING DOWN THE ROAD. THIS IS A SAFETY ISSUE DUE TO THE FACT THAT IT IS POSSIBLE TO LOOSE CONTROL OF THE VEHICLE WHILE DRIVING INCREASING RISK OF COLLISIONS.
Air bags, May 31, 2019
2004 HONDA ODYSSEY EX. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALLS. *LD *JS
Air bags, Apr 30, 2019
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) BY GILLMAN HONDA (10595 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (866) 935-8321); HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.
Electrical system, Apr 29, 2019, fire
MY HUSBAND WENT TO THE STORE, CAME BACK FOR MY 3 YEAR OLD AND I. TURNED THE CAR OFF AND CAME INSIDE FOR 10 MINS, WHEN WE CAME OUT TO LEAVE, THE ENTIRE CAR WAS FILLED WITH SMOKE AND FIRE. THE FIRE DEPARTMENT BELIEVES IT WAS THE SEAT MOTOR THAT MALFUNCTIONED.
Power train, Apr 16, 2019
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN ABNORMAL GRINDING SOUND UNDERNEATH THE VEHICLE. WITHOUT WARNING, THE VEHICLE DECELERATED INDEPENDENTLY ALTHOUGH THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Air bags, Apr 16, 2019, crash
TL* THE CONTACT OWNED A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). WHILE DRIVING 40 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE BARRIER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE SUSTAINED NECK ACHES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,571.
Power train, Mar 16, 2019
SHIFT CAR ONTO GEAR D AND IT DOES NOT MOVE. AFTER A GOOD 6 TO 8 SECONDS IN GEAR IT WILL MOVE FORWARD.ALSO WHILE DRIVING ABOUT 35 TO 40 MILES PER HOUR TRANSMISSION SHIFT ERRATICALLY.
Power train, Feb 25, 2019
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN NECESSARY AND THERE WAS A DELAY WHEN CHANGING GEARS. ALSO, THE CHECK ENGINE INDICATOR AND INSTRUMENT PANEL GAUGES FLASHED. MARTIN MAIN LINE HONDA (123 E LANCASTER AVE, ARDMORE, PA 19003, 1-(610) 649-5600) WAS NOTIFIED OF THE FAILURE, BUT COULD NOT PRODUCE A DIAGNOSTIC TROUBLE CODE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT INDEPENDENT REPAIR FACILITIES AND EACH ONE DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER DID NOT STATE IF THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THERE WAS NO OPEN POWER TRAIN RECALL ON THE VEHICLE AT THE TIME OF THE FAILURE. THE MANUFACTURER ISSUED 26 TSBS FOR THE POWER TRAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Power train, Jan 29, 2019, crash
SHIFTING CAR INTO GEAR (D4) FROM PARK IT DOES NOT MOVE, ALTHOUGH AFTER A FEW MINUTES IN GEAR IT WILL MOVE FORWARD
Power train, Jan 22, 2019
AUTOMATIC TRANSMISSION BROKEN DOWN
Structure, Dec 21, 2018
THE SLIDING PASSENGER DOORS CONTINUE TO FAIL TO OPEN ELECTRONICALLY AND ARE EXTREMELY DIFFICULT TO OPEN IF THEY DO NOT OPEN ELECTRONICALLY. THIS CAN BE AN ISSUE FOR PASSENGERS IN THE EVENT OF AN ACCIDENT AS EVERYONE WOULD HAVE TO CLIMB OUT THE FRONT DOORS. THE DOORS CAN ONLY BE OPENED ELECTRONICALLY WHEN STATIONARY. WHEN ATTEMPTING TO OPEN MANUALLY, DOORS CAN ONLY BE OPENED A FEW INCHES.
Latches/locks/linkages, Nov 27, 2018
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING 25 MPH, THE REAR DRIVER'S SIDE POWER SLIDING DOOR OPENED INADVERTENTLY AND FAILED TO LATCH AFTER SEVERAL ATTEMPTS. UPON ATTEMPTING TO CLOSE THE DOOR, AN ALARM SOUNDED. THE CONTACT PULLED THE VEHICLE OVER AND WAS ABLE TO LATCH THE POWER SLIDING DOOR AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE MANUAL POWER SLIDING DOOR MECHANISM ON THE DASHBOARD REMAINED INOPERATIVE. THE CONTACT RE-ENTERED THE VEHICLE AND THE FAILURE RECURRED. SOUTHTOWNE AUTO MALL (10770 AUTO MALL DRIVE, SANDY, UTAH 84070, (866) 957-1679) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE COULD NOT BE SERVICED UNTIL ONE WEEK FROM THE DATE OF THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Seat belts, Seats, Aug 25, 2018
NEED A RECALL TO BE ISSUED BY NHTSA OR PROPER GOV ORGANIZATION. THE PASSENGER SEAT BELT TENSIONER AND THE BUCKLE WERE REPLACED AFTER THE SRS LIGHT WAS ILLUMINATED. NOW THE DRIVER-SIDE BUCKLE AND SEAT BELT TENSIONER IS CAUSING A PROBLEM AND SRS LIGHT IS ON AGAIN. HONDA IS USING DELAY TACTICS. WANT TO SCAN THE CAR FOR $100 TO RE-CONFIRM THE SAME PROBLEM EVEN THOUGH THE CAR WAS SCANNED IN THE PRIOR WEEK! SRS LIGHT STAYS ON AFTER ENGINE START (OBVIOUSLY STATIONARY)
Seats, Aug 12, 2018
DRIVER SEAR FAILURE BROKE AND RECURRED AGAIN,5 MONTHS LATER. I HAD TO PAY OUT OF MY POCKET. THIS IS MY SECOND HONDA ODYSSEY I GOT FROM THIS DEALER. UP DATE DRIVER SEAT BROKE AGAIN.
Power train, Jun 28, 2018
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING 70 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO STEVENSON-HENDRICK HONDA WILMINGTON (821 S COLLEGE RD, WILMINGTON, NC 24803). THE DEALER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000.
Electrical system, Fuel/propulsion system, Jun 6, 2018
CORROSION WITHIN THE FUEL PUMP WIRING CONNECTOR AND THE FUEL PUMP RETAINING NUT WAS CRACKED / BROKEN. CUSTOMER COMPLAINT WAS STALLING WHILE DRIVING, NO START CONDITION. TROUBLESHOOTING PROCEDURE INDICATED THE FUEL PUMP WIRING CONNECTOR WAS FAULTY THE INSPECTION REVEALED THAT THE CONNECTOR WAS CORRODED APPARENTLY FROM MOISTURE. THIS ISSUE IS CERTAINLY A SAFETY CONCERN CONSIDERING THE FAULTY CONNECTION CAN CAUSE LOSS OF ENGINE POWER -> LOSS OF POWER STEERING, AND THE FAULTY FUEL PUMP NUT CAN CAUSE GASOLINE FUMES TO ESCAPE CONTAINMENT WHICH MAY LEAD TO AN EXPLOSION / FIRE. IF THE CONNECTOR WAS JIGGLED THE FUEL PUMP WOULD INTERMITTENTLY OPERATE AND OR FAIL. THE LOCAL HONDA DEALER REFUSED TO RECOGNIZE THE SAFETY RECALL CAMPAIGN # 04V42000 OR THE HONDA SERVICE BULLETIN #04-049, AND REFUSED TO MITIGATE THE PROBLEM WITHOUT OFFERING THE OPTION TO REPAIR THE ISSUE OUTSIDE OF THE RECALL WHICH WOULD COST THE CUSTOMER $454.32 FOR THE FUEL PUMP REPAIR KIT IN ADDITION TO SERVICE FEES OF AT LEAST $374.00. THE VEHICLE WAS INITIALLY TOWED-IN AND PRESENTED FOR SERVICE ON JUNE OF 2018. THE HONDA DEALER IS PROVIDING WIRING HARNESS, RETAINING NUT AND GASKET AT A COST TO THE CUSTOMER.
Power train, Engine, May 10, 2018
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT ACCELERATE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE DOWNSHIFTED INDEPENDENTLY ON MORE THAN ONE OCCASION AND THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Seats, May 7, 2018
DRIVER'S SEAT HAS COME LOOSE AND IT IS NOT STABLE WHEN DRIVING, ESPECIALLY WHEN ADJUSTED FOR DIFFERENT DRIVES IN THE FAMILY. WENT TO DEALER AND THEY SAID THEY DON'T FIX THAT!!! MOVES SIDE TO SIDE AND STAYS ON ONE SIDE. HAPPENS WHEN DRIVING, AND WHEN STOPPED.