2007 Honda Odyssey
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 830 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Odyssey model years with reports.
Of the 2007 reports, 38 involved a crash and 15 involved a fire. 71 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 28, 2014
Delphi Automotive Systems, LLC (Delphi) is recalling certain replacement fuel pump modules, part number FG1155-11B1, sold for use in 2005-2010 Honda Odyssey vehicles. The affected fuel pump may send an incorrect fuel reading to the fuel gauge possibly causing the vehicle to run out of fuel. The fuel gauge will always read 3/4 full to full regardless of the actual level.
A vehicle that runs out of fuel and stalls has an increased risk of a crash.
Delphi has begun notifying dealers and distributors, and will replace the fuel pump modules, free of charge. Owners may contact Delphi customer service at 1-877-411-8770. Delphi's number for this recall is GL14-004.
Campaign 14E049000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 14, 2014
American Honda Motor Co., Inc. (Honda) is recalling certain 2005-2010 Honda Odyssey vehicles manufactured June 23, 2004, through September 4, 2010. In the affected vehicles, the fuel pump strainer cover may deteriorate allowing fuel to leak out.
A fuel leak increases the risk of a fire.
Parts to permanently repair the affected vehicles are not currently available. Honda will notify owners with an interim letter during May 2014. A second notice was mailed to owners October 6, 2014 when the remedy became available. Any vehicles that are currently leaking from the fuel pump cover will get a replacement, original cover. All vehicles, including those receiving the interim repair, will get an improved cover when they are available. Owners may contact Honda at 1-800-999-1009. The recall numbers associated with this campaign are JD9 (inspection and/or preliminary part replacement) and JE0 (final parts replacement).
Campaign 14V112000 on NHTSA.gov
Electrical system, softwareNov 1, 2013
American Honda Motor Company (Honda) is recalling certain model year 2007-2008 Honda Odyssey vehicles manufactured August 8, 2006, through September 8, 2008. Due to a combination of system components and software, the Vehicle Safety Assist System (VSA) may apply the brakes unexpectedly.
The vehicle may suddenly and unexpectedly brake hard, and without illuminating the brake lights, increasing the risk of a crash from behind.
Parts to remedy these vehicles will not be available until the spring of 2014. Honda will send owners an interim letter notifying them of the issue and instruct them how to prevent unintended braking. A second notification will be sent when the parts become available. Interim notification was mailed in December 2013. The recall began on April 29, 2014. Owners may contact Honda at 1-800-999-1009 or visit their website at www.recalls.honda.com. Honda's recall number is JC5.
Campaign 13V500000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderOct 22, 2010
HONDA IS RECALLING CERTAIN MODEL YEAR 2005-2007 ODYSSEY AND ACURA RL VEHICLES. BRAKE FLUID CONTAINING POLYMERS IS USED THAT ACTS AS A LUBRICANT FOR CERTAIN BRAKE SYSTEM COMPONENTS. IF REPLACEMENT BRAKE FLUID IS USED THAT DOES NOT CONTAIN SUCH POLYMERS, OR THAT CONTAINS ONLY SMALL AMOUNTS, A PART OF THE RUBBER SEAL LOCATED AT THE REAR OF THE BRAKE MASTER CYLINDER MAY BECOME DRY, AND THE SEAL MAY CURL DURING MOVEMENT OF THE PISTON. IF THIS OCCURS, A SMALL AMOUNT OF BRAKE FLUID COULD SLOWLY LEAK FROM THE SEAL INTO THE BRAKE BOOSTER.
A LEAK OF BRAKE FLUID COULD LEAD TO A CHANGE IN BRAKE PEDAL FEEL AND OVERTIME A DEGRADATION IN BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER SEAL FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 10V504000 on NHTSA.gov
Service brakes, airMar 16, 2010
HONDA HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2007 AND 2008 ODYSSEY AND ELEMENT PASSENGER VEHICLES MANUFACTURED BETWEEN JULY 28, 2006 AND AUGUST 21, 2008. AIR CAN ENTER THE VSA MODULAR PUMP DURING AN INITIAL SELF-CHECK PROCESS THAT OCCURS SHORTLY AFTER EACH TIME THE ENGINE IS STARTED. IT IS POSSIBLE FOR ENOUGH AIR TO ENTER THE SYSTEM TO RESULT IN A BRAKE PEDAL THAT FEELS SOFT OR LOWER TO THE FLOOR.
IF THE OWNER DOES NOT HAVE ANY BRAKE SERVICE OR MAINTENANCE PERFORMED OVER A PERIOD OF MONTHS OR YEARS, THE SYSTEM CAN CONTINUE TO ACCUMULATE ENOUGH AIR TO AFFECT BRAKING PERFORMANCE, INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNER AND HONDA DEALERS WILL REPAIR THE VSA MODULATOR BY REMOVING ANY EXISTING AIR IN THE BRAKE SYSTEM THEN APPLY SEALANT AND CAPS TO PREVENT AIR FROM ENTERING THE BRAKE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 3, 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 10V098000 on NHTSA.gov
Representative owner complaints
830 reports, newest first.
Service brakes, Jul 23, 2012
THE BRAKES PEDAL IS VERY SPONGY. YOU HAVE TO PRESS QUITE HARD TO GET THE CAR TO STOP. VSA MODULATOR SEAL RECALL WORK HAS BEEN DONE ALREADY AND THERE ARE NEW BRAKE PADS ON THE VAN. I HAVE REPLACED BRAKE FLUID AND BLEED SYSTEM MULTIPLE TIMES. THIS CAR DOES NOT INSPIRE BRAKING PERFORMANCE. *TR
Latches/locks/linkages, Jul 20, 2012
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THAT THEY HAVE HAD PROBLEMS GETTING BOTH SLIDING DOORS TO LOCK PROPERLY BEFORE THE PASSENGER DOOR OPENED WHILE THEY WERE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER REPLACED BOTH ROLLER ASSEMBLIES. THE CONTACT STATED THAT THE PASSENGER DOOR HAD NOT POPPED OPEN BUT THAT BOTH DOORS WERE STILL HARD TO LOCK. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 130,000.
Structure, Jul 14, 2012
MY WIFE HAD MENTIONED SHE HAD BEEN EXPERIENCING SOME PROBLEMS WITH THE HATCH ON HER HONDA. YESTERDAY SHE SAID IT WAS SLOW TO OPEN; TODAY SHE SAID IT WOULD NOT OPEN AT ALL. I WENT OUT TO LOOK AT THE HATCH AND TRY TO DETERMINE IF SHE HAD A BLOWN FUSE, ETC. I PUSHED THE BUTTON ON THE REMOTE AND THE TAILGATE OPENED, CONTRARY TO WHAT SHE HAD TOLD ME. IT SEEMED TO OPEN SLOWER THAN NORMAL. I WENT TO SEE IF ANYTHING WAS ATTACHED TO THE HATCH THAT WOULD SLOW DOWN ITS OPENING. IT WAS RAINING, SO I STEPPED UNDER THE HATCH. WITHOUT WARNING IT CAME DOWN ON ME. THE INTERIOR OF THE HATCH HIT ME ON THE HEAD, KNOCKED ME FORWARD THEN HIT ME IN THE BACK OF MY LEGS, CAUSING PAIN TO BOTH MY SHINS AND CALVES WHERE I WAS STRUCK BY THE HATCH AND REAR BUMPER. I ALREADY HAVE SOME ISSUES WITH A STAINED NECK DUE TO MILITARY RELATED SERVICE. WHEN THE HATCH HIT ME ON THE HEAD I FELT A SUDDEN JOLT OF PAIN IN MY ARM AND SHOULDER, LIKE A HUGE ELECTRIC SHOCK. NOW MY NECK IS VERY SORE/STIFF. I HAVE HAD MANY OTHER CARS WITH REAR HATCHES. THE HATCH STRUTS WOULD SLOWLY LOSE THEIR EFFECTIVENESS, AND WOULD GIVE YOU SOME SORT OF WARNING THAT THEY WERE GOING TO BE IN NEED OF REPAIR. THESE HATCHES WOULD BECOME LESS EFFECTIVE IN THE WINTER, DURING COLD WEATHER. THIS IS NOT THE CASE WITH OUR ODYSSEY. IT HAPPENED SUDDENLY; ONE DAY IT WAS FINE, THE NEXT DAY IT WAS SMACKING ME IN THE HEAD. SOMETHING IS WRONG WITH THE DESIGN OF THESE THINGS. I'M GOING TO CONTACT HONDA OF AMERICA AND LET THEM KNOW THAT THEY HAVE A SERIOUS SAFETY FLAW IN THAT THESE THINGS COULD SUDDENLY FAIL SO RAPIDLY. I'M A STRONG, HEALTHY MAN. I WORK AS FIREFIGHTER IN A BIG CITY, SO THIS KIND OF TRAUMA IS NOT A HUGE DEAL TO ME. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED IF A SMALLER PERSON WAS STRUCK BY THIS HATCH. *TR
Electrical system, Jul 12, 2012, fire
MY VEHICLE WAS PARKED AND UNOCCUPIED FOR OVER 8 HOURS FROM ITS LAST DRIVE TIME. NO KEY WAS IN THE IGNITION AND NO EQUIPMENT OR ACCESSORIES WERE OPERATING. THE WIRING UNDER THE DRIVER SEAT IGNITED AND THE RESULTING FIRE CONSUMED THE CABIN TOTALING THE VEHICLE. *TR
Suspension, Wheels, Jul 12, 2012
FRONT WHEEL BEARING WENT BAD AT 40000. HAD IT REPLACED AT THE DEALERSHIP AT COST TO ME. DEALER SAID IT WAS THE RIGHT FRONT THAT WAS REPLACED EVEN THOUGH THE FEEL OF THE PROBLEM WAS FELT UNDER THE LEFT FRONT DRIVER SIDE. SEEMS VERY EARLY FOR A WHEEL BEARING TO GO BAD. LOGGING THIS IN CASE IT IS A BROADER ISSUE WITH THIS MODEL. *TR
Structure, Jul 11, 2012
TRUCK TAILGATE HOLDER FAILED AND HIT DRIVER ON THE BACK. IT SLAMMED CLOSED AND WOULD NOT STAY OPEN. *TR
Equipment, Jun 28, 2012
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THE AIR CONDITIONING CONDENSER WAS LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE DAMAGES TO THE CONDENSER WHICH WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO OTHER ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 41,000.
Structure, Jun 19, 2012
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT ATTEMPTED TO OPEN THE REAR LIFT GATE AND NOTICED THAT IT HAD BECOME EXTREMELY HEAVY AND WOULD NOT REMAIN OPEN. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V062000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: SUPPORT DEVICE) BUT THE RECALL ONLY COVERED THE 2008-2009 HONDA ODYSSEY VEHICLES AND NOT THE 2007 MODELS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Structure, Jun 19, 2012
THE REAR TAILGATE STRUTS ON MY HONDA ODYSSEY VAN FAILED ONCE I OPENED IT. THE HEAVY TAILGATE BEGAN TO CLOSE ON ME WHILE I WAS UNDER IT AND HAD I NOT NOTICED IT COMING DOWN IT WOULD HAVE CRUSHED ME. I'M ELDERLY AND STRUGGLED WITH THE WEIGHT OF THE TAILGATE AS I CAUGHT IT. THE PASSENGER-SIDE STRUT COMPLETELY FAILED, LEAKING SOME KIND OF FLUID OUT OF IT AND THE DRIVER-SIDE STRUT IS ALSO LEAKING. THESE LEAKS AND FAILURES WERE SUDDEN AS I HAD RECENTLY WASHED THE VAN A DAY BEFORE AND DID NOT FIND ANY LEAKS WHEN I CLEANED THE TAILGATE. *JS
Tires, Wheels, Jun 1, 2012
GOING SOUTH ON HWY 5 FROM JUST OUTSIDE SACRAMENT, (BY FREEPORT) WE STRUCK SOMETHING NOT VISIBLE IN THE ROAD AND THE VEHICLE WARNED US WE HAD A FLAT AND NOT TO EXCEED 50 MPH. OUR MINIVAN WAS EQUIPPED WITH MICHELIN PAX SYSTEM RUN FLAT TIRES AND NO SPARE. WE PULLED OF THE HWY AT ELK GROVE AND CALLED THE LOCAL HONDA DEALER. IT WAS ALMOST 5PM AND THEY SAID COULD NOT HELP UNTIL TUESDAY. THE MANUAL SAID WE COULD GO 125 MILES WITH A FLAT TIRE AND OUR HOME WAS LESS THAN 60 MILES AWAY SO WE PUT ON THE CRUISE CONTROL AT 50 MPH ON HWY 5, THEN HWY 12 WEST, AND THEN HWY 160 SOUTH. JUST NORTH OF THE ANTIOCH BRIDGE THE FRONT LEFT TIRE SHREDDED AND WE WERE STRANDED IN THE MIDDLE OF NOWHERE FOR OVER AN HOUR UNTIL AAA PROVIDED ASSISTANCE. I CONTACTED MICHELIN AND HONDA ON TUESDAY FOLLOWING AND MICHELIN OFFERED TO PAY 30% OF THE COST OF A NEW TIRE BUT NOTHING TOWARDS THE COST OF REMOVING THE TIRE AND PUTTING A NEW ONE ON. HONDA OFFERED NOTHING. I REJECTED MICHELIN'S OFFER AND THEY RAISED IT TO 50 % AND I STILL REJECTED IT AND WE HAVE TAKEN THE VEHICLE TO A TIRE STORE TO REPLACE ALL FOUR WHEELS AND TIRES BECAUSE WE FEEL THE RUN FLAT SYSTEM IS DEFECTIVE AND DANGEROUS. *TR
Structure, May 22, 2012
THE RIGHT REAR PASSENGER INTERMITTENLY FAILS TO OPEN OR CLOSE. THIS OCCURS WHEN USING THE REMOTE, DRIVER BUTTONS, OR THE DOOR HANDLES (INTERIOR & EXTERIOR). IT APPEARS TO JUMP OFF THE TRACK. WE HAVE HAD IT LOOKED AT BY A HONDA DEALER NO LESS THAN 3 TIMES. I KNOW OF TWO OTHER PEOPLE WHO HAVE THE SAME PROBLEM WITH THEIR 2007 ODYSSEY. *TT
Air bags, Service brakes, May 22, 2012, crash
TYPICAL HONDA ODYSSEY SOFT BRAKE PEDAL. WE'VE HAD THIS BRAKE ISSUE SINCE NEW. MULTIPLE RECALLS, ADJUSTMENTS, ETC... HONDA FOR SOME REASON CAN'T FIGURE OUT THE PROBLEM. OUR VAN WAS WRECKED TWICE BECAUSE OF THIS STUPID BRAKE PROBLEM. THE FIRST WRECKED HAPPENED IN AUGUST 2010. THE BRAKE PEDAL WENT TO THE FLOOR AND CAUSED A FRONT END COLLISION. I TOOK IT TO HONDA AGAIN, BUT THEY SAID NOTHING WAS WRONG WITH THE BRAKES. THEN THE SECOND WRECK OCCURRED. SAME REASON AS THE FIRST. THAT'S TWO SERIOUS ACCIDENTS IN 1.5 YEAR TIME SPAN. EACH TIME THE DAMAGE EXCEEDED $10,000. BOTH ACCIDENTS OCCURRED BECAUSE THE BRAKES WERE SOFT AND THE VEHICLE WOULDN'T SLOW DOWN FAST ENOUGH. OH, DID I FORGET TO MENTION THAT THE AIRBAGS NEVER DEPLOYED IN EITHER ACCIDENT. WHAT'S THE POINT IN HAVING AIRBAGS IF THEY ARE NOT GOING TO DEPLOY IN A MAJOR FRONT END COLLISION. THIS VEHICLE IS FLAT OUT DANGEROUS. *TT
Structure, May 21, 2012
PAINT ON THE ROOF PEELING ON TOP. CAN SEE METAL NOW AND STARTED AS BUBBLE. WORRIED ABOUT RUSTING. CONTACTED DEALER THEY ARE DOING NOTHING. *TT
Air bags, May 18, 2012
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED WHEN ENTERING A HIGHWAY AT 30 MPH, THE DRIVERS FRONTAL AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THE AIR BAG DEPLOYMENT WAS NOT A MANUFACTURERS DEFECT. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND NECK. THE NEW YORK STATE POLICE WAS PRESENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,000.
Vehicle speed control, Apr 20, 2012, crash
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED WHEN THE VEHICLE UNEXPECTEDLY SURGED FORWARD AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT SUBMITTED A LETTER TO THE MANUFACTURER, BUT DID NOT RECEIVE ANY RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 56,000.
Other or unspecified, Apr 19, 2012
EXCESSIVE SHUDDERING / JARRING WITH 2007 HONDA ODYSSEY TOURING MODEL. PROBLEM WAS RECOGNIZED WHEN INITIALLY PURCHASES USED FROM LUTHER HONDA IN HOPKINS, MN. THEY SAID IT WAS AN ENGINE MOUNT ISSUE AND REPLACED ONE OF THE ENGINE MOUNTS. PROBLEM STILL EXISTS WITH SHUDDERING/JARRING OCCURRING WHEN THE ECO SYSTEM KICKS IN AND OUT. *JS
Structure, Apr 12, 2012
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR HINGE DOOR STRUTS FRACTURED, CAUSING THE DOOR TO SLAM SHUT. THE CONTACT MENTIONED THAT THE DOOR IMPACTED HER ON THE TOP OF HER HEAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 103,000.
Structure, Mar 31, 2012
THE REAR POWER LIFTGATE CANNOT STAY IN OPEN POSITION. POWER LIFTGATE WOULD OPEN AND THEN SLAM SHUT OCCASIONALLY. STRUTS CANNOT SUPPORT WEIGHT OF REAR LIFTGATE. *JS
Engine and engine cooling, Structure, Electronic stability control (ESC), Mar 11, 2012
WHILE DRIVING IN HEAVY RAINING CONDITIONS OR FLOW OF WATER POOL, ON ROADWAY OR HWY, VEHICLE WANTS TO SHUT OFF DISPLAYING NO CHARGING, LIKE I HAVE NO POWER FOR A FEW SECONDS. TWICE THIS OCCURRED ON HWY SPEED 70+ OR 25-30 +, ON ROADWAY WITH HEAVY RAIN AND FLOW OF WATER POOL SPLASH DURING TURN VEHICLE SHUT OFF AND POWER UP WITHIN APPROXIMATELY 3-5 SECONDS. I WAS ABLE TO MOVE OVER TO THE OFF ROAD MEDIUM AND REGAIN ENGINE POWER. THIS HAS HAPPEN NUMEROUS TIMES IN THE COURSE OF 2 YRS. BRINGING VEHICLE TO HONDA DEALERSHIP WHICH THEY CANT REPEAT COMPLAINT EVEN WITH HOSING ENGINE BELT WITH WATER,THOUGH THE TECH STATED MANY CUSTOMERS HAVE REPORTED THIS DURING RAINING CONDITIONS. NOTE NO POWER STEERING DUE TO THIS EVENT. RET NYPD *TR
Power train, Mar 9, 2012
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE ABNORMALLY DECELERATED TO 20 MPH. THE FAILURE RECURRED THREE TIMES WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 50,000.
Power train, Feb 24, 2012
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE VIOLENTLY SHOOK WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Power train, Feb 17, 2012
CAR HESITATES ON DOWNSHIFT AT 40 AND 20 MPH. ON 6/26/11 I BROUGHT CAR INTO LOCAL HONDA DEALER TO HAVE A MANUFACTURER PRODUCT UPDATE ADDRESSED THAT WAS TARGETING THIS TRANSMISSION JUDDER ISSUE. DEALER PERFORMED A SOFTWARE UPDATE WHICH PROVED TO BE INEFFECTIVE. ON 9/7/11 I WENT BACK TO THE DEALER TO HAVE THEM CHECK THE SOFTWARE UPDATE AGAIN SINCE THE TRANSMISSION JUDDER WAS STILL PRESENT. THE DEALER TOLD ME THAT THEY WOULD CHARGE ME $115 TO LOOK AT THE CAR, NOT INCLUDING COST OF ANY REPAIRS. SINCE HONDA'S PRODUCT UPDATE NOTIFICATION INDICATED THIS UPDATE SHOULD BE FREE OF CHARGE AND THE DEALER WAS INTENDING TO CHARGE ME, I LEFT THE DEALERSHIP IN ANGER WITHOUT HAVING THEM LOOK AT THE CAR. ON 11/19/11 I BROUGHT CAR BACK IN BECAUSE THE ISSUE WAS STILL PRESENT AND AGREED TO PAY THEIR DIAGNOSIS FEE OF $115. THEY RECOGNIZED THE PROBLEM AND FLUSHED THE TRANSMISSION FLUID TO TRY TO RESOLVE. ON 12/17/11 THE ISSUE WAS STILL NOT CORRECTED SO I BROUGHT THE CAR IN AGAIN. THE DEALER RECOGNIZED THAT THERE WAS A PROBLEM BUT SAID IT WAS "SLIGHT" AND THAT I SHOULD CONTINUE TO DRIVE THE CAR UNTIL THE PROBLEM BECAME MORE PRONOUNCED. THIS, DESPITE THE FACT THAT HONDA'S DOCUMENTATION SAYS DRIVING THE CAR WITHOUT HAVING THIS ISSUE FIXED COULD DAMAGE THE TRANSMISSION. HONDA'S PRODUCT UPDATE LETTER TO THE DEALER INDICATED TORQUE CONVERTER SHOULD BE REPLACED IF SOFTWARE UPDATE WASN'T EFFECTIVE, BUT THE DEALER REFUSED TO DO THAT. 12/19/11 I BROUGHT THE CAR IN AGAIN OUT OF DISSATISFACTION WITH THE CONCLUSION OF THE 12/17/11 VISIT. DEALER AGAIN ATTEMPTED A SOFTWARE UPDATE, WHICH AGAIN PROVED TO BE INEFFECTIVE. ON 2/6/12, I CONTACTED AMERICAN HONDA TO EXPLAIN THE HISTORY. I AM NOW BEING ASKED TO PAY FOR PART OF THIS REPAIR, WHICH WOULD HAVE BEEN FREE OF CHARGE TO ME HAD THE DEALER ADDRESSED IT DURING ONE OF MY INITIAL VISITS. I DON'T FEEL I SHOULD INCUR ANY COST FOR THIS UPDATE. *TR
Service brakes, Hydraulic, Power train, Equipment adaptive/mobility, Feb 15, 2012
I AM GETTING A THUD SOUND FROM THE BACK OF MY 2007 ODYSSEY MINI VAN. WE CALLED HONDA AND THEY SAID THEY HAVE HAD SEVERAL PEOPLE COME IN WITH THIS. THEY FOUND THAT THERE IS A GLAZING THAT HAPPENS WITH THE BRAKES AND THEY SAID THEY HAVE TO GRIND THE DRUMS AND IT MAKES IT GO AWAY FOR AWHILE. THEY SAID IF THE BRAKE SHOES ARE OK IT WOULD RUN ABOUT $200.00. THIS IS CRAZY IF THEY HAVE A PROBLEM WITH THE BRAKES OTHER THAN WEAR AND TEAR THEY SHOULD FIX IT FOR FREE. I HAVE PUT TWO SETS OF BRAKES ON THIS VAN SINCE I BOUGHT IT AND I HAVE NEVER HAD BRAKES GO SO FAST. I BELIEVE THEY HAVE A VERY POOR DESIGN. IF I HAD NOT BOUGHT THE EXTENDED WARRANTY I WOULD HAVE BEEN OUT 1000 OF DOLLARS WITH ALL THE PROBLEM THIS 2007 HONDA HAS HAD. IF I HAD IT TO DO OVER AGAIN I WOULD NOT BUY ANOTHER HONDA. THE WINDSHIELD WHISTLES, THE TRANSMISSION PART HAD TO BE REPLACED, THE COMPRESSOR MELTED, THE BATTERY WENT DEAD ON A TRIP BEFORE A YEAR WAS UP. THE BEARINGS IN THE WHEELS WENT BAD. THE AXLE WENT BAD. THE RIGHT REAR DOOR MOTOR WENT BAD. THE LEFT REAR DOOR WILL OPEN PART WAY AND SHUT. ALL IN ALL HONDA HAS GONE DOWN HILL. $37,000 AND ITS A PIECE OF JUNK. THANK GOD OTHER THAN THE BRAKES THE DEALER HAS BEEN VERY VERY GOOD AND HAS FIXED EVERYTHING AT LEAST ONCE. *TR
Steering, Feb 2, 2012
VEHICLE WAS HARD TO STEER AT LOW SPEEDS ALSO DURING COLD WEATHER WE HEAR A LOUD WHINING NOISE COMING FROM THE POWER STEERING PUMP. TOOK THE VEHICLE TO THE HONDA DEALER WHERE WE WERE TOLD THE POWER STEERING PUMP WAS BAD. THEY REPLACED THE PUMP AND TOLD US IF WE HEAR THE WHINING NOISE AGAIN IT IS PROBABLY THE POWER STEERING RESOVIOR WHICH WAS NOT REPLACED. THERE IS ALSO A POPPING SOUND IN THE STEERING WHICH THEY SAY IS THE RACK AND PINION AND IT NEEDS TO BE REPLACED. NOW THE VEHICLE IS NOT UNDER WARRANTY ANYMORE BUT BEFORE THE WARRANTY HAD EXPIRED WE HAD TAKEN THE VEHICLE TO THE DEALER TO DIAGNOSE THE POPPING NOISE BUT WAS TOLD THEY COULD NOT FIND ANYTHING WRONG. MAGICALLY NOW THEY HAVE FOUND THE PROBLEM. WITH THEM NOW WANTING TO CHARGE $2000 TO FIX IT. THE VEHICLE ONLY HAS 54000 MILES AND SHOULD NOT BE HAVING THIS MUCH TROUBLE. I HAVE NEVER OWNED A VEHICLE NEEDING THIS MUCH WORK THIS SOON. ALTHOUGH I DO LOVE MY VEHICLE I CAN HONESTLY SAY I AM HAVING DOUBTS OF EVER OWNING ANOTHER ONE. IF THEY KNOW THERE IS A PROBLEM THEY SHOULD FIX THE PROBLEM. *KB
Structure, Feb 1, 2012
ON 1/23/12 WHILE ATTEMPTING TO CLOSE DRIVERS SIDE POWER SLIDING DOOR WITH REMOTE, IT WAS NOTED THAT WHILE ATTEMPTING TO CLOSE, SAID DOOR CLOSED ABOUT HALF-WAY AND THEN REOPENED. SEVERAL ATTEMPTS WERE MADE TO CLOSE ABOVE DOOR UNTIL IT FINALLY DID CLOSE. IT WAS ALSO NOTED AT THIS TIME THAT WHEN IT DID CLOSE IT MADE A THUMPING NOISE. "THUMP... THUMP... THUMP..." WHILE THE DOOR WAS CLOSING. IT SHOULD BE STATED THAT THIS PROBLEM HAS CONTINUED TO HAPPEN SEVERAL TIMES THIS PAST WEEK, HOWEVER NOT ALL THE TIME. THE THUMPING NOISE WAS NOTED ALL THE TIME THOUGH, ONLY UPON CLOSING. ANNOYING, BUT NOT TERRIBLE. TONIGHT, 2/1/12, HOWEVER IS A DIFFERENT STORY. I OPENED THE ABOVE DOOR USING THE EXTERIOR DOOR HANDLE, THE DOOR BEGAN TO OPEN. WHEN IT (SLIDING DOOR) WAS JUST ABOUT COMPLETELY OPEN (MORE THAN 3/4 OPEN BUT NOT FULLY), MY SIX YEAR-OLD SON ATTEMPTED TO CLIMB INTO THE VAN (SOMETHING HE HAS DONE BEFORE WITHOUT THERE EVER BEING A PROBLEM) WHEN THE DOOR BEGAN TO CLOSE ON ITS OWN! THANKFULLY, I WAS STANDING RIGHT THERE AND I WAS ABLE TO PULL HIM OUT OF HARMS WAY AND STOP THE DOOR FROM CLOSING ON HIM. THE DOOR THEN OPENED, WHEN I PHYSICALLY STOPPED IT FROM CLOSING ON MY SON, AND THEN BEGAN TO CLOSE AGAIN AND THEN OPEN, TO WHERE IT STAYED. IT WAS THEN THAT I TURNED OFF THE POWER SLIDER AND CLOSED THE DOOR MANUALLY. I REALIZE NOWHERE ON THIS FORM DOES IT ASK FOR POTENTIAL INJURIES, HOWEVER THIS COULD HAVE BEEN DEVASTATING. A NECESSARY COMPONENT (A DOOR) THAT ONE BELIEVES TO BE SAFE IS NOT ONLY UNRELIABLE BUT HAZARDOUS. *TR