2008 Honda Odyssey
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 499 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Odyssey model years with reports.
Of the 2008 reports, 37 involved a crash and 8 involved a fire. 44 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 28, 2014
Delphi Automotive Systems, LLC (Delphi) is recalling certain replacement fuel pump modules, part number FG1155-11B1, sold for use in 2005-2010 Honda Odyssey vehicles. The affected fuel pump may send an incorrect fuel reading to the fuel gauge possibly causing the vehicle to run out of fuel. The fuel gauge will always read 3/4 full to full regardless of the actual level.
A vehicle that runs out of fuel and stalls has an increased risk of a crash.
Delphi has begun notifying dealers and distributors, and will replace the fuel pump modules, free of charge. Owners may contact Delphi customer service at 1-877-411-8770. Delphi's number for this recall is GL14-004.
Campaign 14E049000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 14, 2014
American Honda Motor Co., Inc. (Honda) is recalling certain 2005-2010 Honda Odyssey vehicles manufactured June 23, 2004, through September 4, 2010. In the affected vehicles, the fuel pump strainer cover may deteriorate allowing fuel to leak out.
A fuel leak increases the risk of a fire.
Parts to permanently repair the affected vehicles are not currently available. Honda will notify owners with an interim letter during May 2014. A second notice was mailed to owners October 6, 2014 when the remedy became available. Any vehicles that are currently leaking from the fuel pump cover will get a replacement, original cover. All vehicles, including those receiving the interim repair, will get an improved cover when they are available. Owners may contact Honda at 1-800-999-1009. The recall numbers associated with this campaign are JD9 (inspection and/or preliminary part replacement) and JE0 (final parts replacement).
Campaign 14V112000 on NHTSA.gov
Electrical system, softwareNov 1, 2013
American Honda Motor Company (Honda) is recalling certain model year 2007-2008 Honda Odyssey vehicles manufactured August 8, 2006, through September 8, 2008. Due to a combination of system components and software, the Vehicle Safety Assist System (VSA) may apply the brakes unexpectedly.
The vehicle may suddenly and unexpectedly brake hard, and without illuminating the brake lights, increasing the risk of a crash from behind.
Parts to remedy these vehicles will not be available until the spring of 2014. Honda will send owners an interim letter notifying them of the issue and instruct them how to prevent unintended braking. A second notification will be sent when the parts become available. Interim notification was mailed in December 2013. The recall began on April 29, 2014. Owners may contact Honda at 1-800-999-1009 or visit their website at www.recalls.honda.com. Honda's recall number is JC5.
Campaign 13V500000 on NHTSA.gov
Structure, body, hatchback/liftgateFeb 16, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2008-2009 ODYSSEY VEHICLES, THE GAS-FILLED STRUTS THAT HELP TO RAISE AND SUPPORT THE LIFTGATE OF VEHICLES EQUIPPED WITH A POWER LIFTGATE SYSTEM MAY BE PRONE TO EARLY LIFE FAILURES DUE TO A MANUFACTURING FLAW. THE FLAW CAN RESULT IN A LEAK OF THE PRESSURIZED GAS, LEADING TO REDUCED STRUT PERFORMANCE.
STRUTS WITH DIMINISHED PERFORMANCE CAN LEAD TO UNEXPECTED CLOSURE, INCREASING THE RISK OF PERSONAL INJURY.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE BOTH POWER LIFTGATE GAS STRUTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V062000 on NHTSA.gov
Service brakes, airMar 16, 2010
HONDA HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2007 AND 2008 ODYSSEY AND ELEMENT PASSENGER VEHICLES MANUFACTURED BETWEEN JULY 28, 2006 AND AUGUST 21, 2008. AIR CAN ENTER THE VSA MODULAR PUMP DURING AN INITIAL SELF-CHECK PROCESS THAT OCCURS SHORTLY AFTER EACH TIME THE ENGINE IS STARTED. IT IS POSSIBLE FOR ENOUGH AIR TO ENTER THE SYSTEM TO RESULT IN A BRAKE PEDAL THAT FEELS SOFT OR LOWER TO THE FLOOR.
IF THE OWNER DOES NOT HAVE ANY BRAKE SERVICE OR MAINTENANCE PERFORMED OVER A PERIOD OF MONTHS OR YEARS, THE SYSTEM CAN CONTINUE TO ACCUMULATE ENOUGH AIR TO AFFECT BRAKING PERFORMANCE, INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNER AND HONDA DEALERS WILL REPAIR THE VSA MODULATOR BY REMOVING ANY EXISTING AIR IN THE BRAKE SYSTEM THEN APPLY SEALANT AND CAPS TO PREVENT AIR FROM ENTERING THE BRAKE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 3, 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 10V098000 on NHTSA.gov
Representative owner complaints
499 reports, newest first.
Electronic stability control (ESC), Service brakes, Jan 19, 2016
PERSISTENT PROBLEMS WITH THE BRAKE SYSTEM SINCE THE 2010 VSA/ABS MODULATOR RECALL. THEY SYSTEM CONTINUES TO HAVE A SOFT PEDAL WHICH REQUIRES PUMPUNG THE PEDAL TO GET EFFECTIVE BRAKING, RESULTING IN EXTENDED STOP DISTANCES. THE SYSTEM REQUIRES PERIODIC BLEEDING OF THE BRAKES DESPITE REPEATED ASSURANCES FROM HONDA DEALERS THAT THE SYSTEM IS/WAS FIXED CORRECTLY UNDER THE RECALL. THE VSA MODULATOR HAS NOW FAILED AND HONDA IS QUOTING OVER $1,600 TO REPAIR THE SYSTEM DESPITE ONGOING SERVICE DOCUMENTATION ILLUSTRATING THE SYSTEM APPARENTLY WAS NOT FIXED UNDER THE RECALL - AT LEAST NOT EFFECTIVELY.
Structure, Jan 13, 2016
THE POWER LIFT GATE STRUTS (?) STOPPED WORKING CAUSING THE LIFT GATE TO COLLAPSE ON MY HEAD CAUSING A SMALL CUT. AFTER THEY STOPPED WORKING, THE LIFT GATE WOULD NOT POWER LIFT OR STAY OPEN UNLESS YOU MANUALLY HELD IT OPEN. MY 2005 ODYSSEY HAD THE SAME PROBLEM AND IT WAS FIXED WITH A RECALL.
Engine, Dec 21, 2015
MY ENGINE IS USING OIL. IT USED 1 QUART OF OIL IN 2,826 MILES OF DRIVING AND 1/2 QUART IN THE NEXT 580 MILES. THE RATE OF OIL USE IS INCREASING. HONDA SAYS THESE ENGINES ARE PASSING OIL THRU THE RINGS ON 4 OF THE 6 CYLINDERS. HONDA WILL NOT DO ANYTHING UNTIL ENGINE LIGHT COMES ON OR ENGINE STARTS MISSING. I HAVE TO CONSTANTLY CHECK THE OIL LEVEL TO MAKE SURE IT IS NOT TO LOW. ON THE INTERNET I FOUND THERE ARE MANY ODYSSEYS DOING THIS. HONDA SOLD THIS VAN TO ME WITHOUT BEING TOLD OF THIS PROBLEM UNTIL AFTER I BOUGHT THIS VAN. THERE NEEDS TO BE A RECALL ON THESE ENGINES TO FIX THIS PROBLEM.
Electronic stability control (ESC), Service brakes, Oct 23, 2015
TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE STABILITY ASSIST LIGHT ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. AS A RESULT, THE BRAKE SYSTEM ENGAGED ON ITS OWN. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V098000 (SERVICE BRAKES, AIR), BUT THE FAILURE CONTINUED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Service brakes, Oct 6, 2015
WAS DRIVING ABOUT 55 MILES PER HOUR AND MY CAR STARTED BARKING WITHOUT ME PRESSING THE BRAKES. I PULLED OVER AND STARTED AGAIN. IT HAPPENED THREE TIMES WITHIN A TEN MINUTE PERIOD. APPARENTLY THERE WAS A RECALL ON THE VSA BUT HONDA FAILED TO NOTIFY ME. I WAS ALMOST HIT THE FIRST TIME IT HAPPENED.
Engine, Sep 20, 2015
CHECK ENGINE LIGHT CAME ON. DTCS P3400 AND P3497 READ. NO OIL ON THE DIPSTICK. TOOK IT TO SUSSMAN HONDA WHERE THEY STATED THAT THE FIX IS TO REPLACE THE REAR ROCKER. I POINTED THEM TO TSB 11-033 BUT THEY SAID IT DIDN'T APPLY TO MY CAR. CALLED AMERICAN HONDA CO. AND THEY SAID THE SAME THING. I FILED A COMPLAINT. ONLY LATER DID I DISCOVER TSB 13-031, WHICH SUSSMAN FOLLOWED BUT DID NOT READ THE DIAGNOSIS SECTION SINCE THE OIL LEVEL WAS BELOW THE DIPSTICK. ALMOST EXACTLY 3 MONTHS AND 4,000 MILES LATER CEL LIGHT COMES ON WITH DTCS P3400 AND P3497 AND OIL LEVEL IS BELOW THE DIPSTICK, THIS TIME THE CAR IS STARTING TO VIBRATE. AHC STILL CLAIMS THIS IS NOT A DESIGN FLAW AND OFFERED NO ASSISTANCE. WE ARE NOW BEING TOLD BY ANOTHER DEALER THAT BURNING OIL IS NORMAL FOR THE "PRE-08 HONDAS WITH VCM" AND THAT WE SHOULD CHECK IT REGULARLY. WHILE I APPRECIATE THE HONESTY, I WISH THAT HONDA WOULD ADMIT THE ENGINEERING ISSUE AND FIX IT ONCE FOR ALL. USING THIS MUCH OIL CAN'T BE GOOD FOR THE ENVIRONMENT!
Structure, Engine, Sep 17, 2015
TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION COIL AND SPARK PLUGS WERE REPLACED BUT THE FAILURE RECURRED WITHIN 73 MILES. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE THE FRONT CYLINDER HEAD, THE HEAD GASKET, WATER PUMP, AND SPARK PLUGS WERE REPLACED. THE CONTACT ALSO STATED THAT THE LIFT GATE ON THE REAR OF THE VEHICLE WAS OPENED, BUT FAILED TO REMAIN OPEN. THE FAILURE RECURRED MULTIPLE TIMES. THE VIN WAS NOT INCLUDEDIN NHTSA CAMPAIGN NUMBER: 12V060000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 01/21/16*LJ *CN
Other or unspecified, Sep 10, 2015
LIFTGATE STRUTS LEAKED GAS AND NOW LIFTGATE OF HONDA ODYSSEY IS HARD TO OPEN AND WILL NOT STAY UP.
Other or unspecified, Aug 24, 2015
REAR LIFTGATE PISTONS / LIFT SUPPORT PISTONS FAILING. HATCH CLOSES BY ITS SELF, HITTING / TRAPPING / CATCHING PERSON IN TRUNK AREA. HATCH VERY HEAVY! KEEP CHILDREN AWAY!
Air bags, Aug 12, 2015, crash
TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. THE CONTACT STATED THAT ANOTHER DRIVER FAILED TO YIELD AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE VEHICLE SPUN SEVERAL TIMES AND THE FRONT DRIVER SIDE AIR BAG DELAYED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE NECK, BACK, ARMS, AND LEGS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000...UPDATED 09-29-15 *BF
Other or unspecified, Aug 4, 2015
THE AUTOMATIC SIDE DOOR ON THE DRIVER'S SIDE OF THE VEHICLE OPERATED INTERMITTENTLY. THE POWER TO THE DOOR WAS TURNED OFF SO THAT IT COULD BE OPERATED MANUALLY. THE DOOR CAME OFF IN HAND DURING NORMAL OPERATION WHEN ATTEMPTING TO CLOSE THE DOOR, EXCEPT FOR THE LOWER CONNECTION WITH THE ELECTRONICS. IT TOOK A MECHANIC, WITH HELP, ABOUT ONE HOUR TO CLOSE THE DOOR, WHICH IS NOW COMPLETELY NON-OPERATIONAL. I HAVE BEEN INFORMED, ANECDOTALLY, BY SEVERAL PEOPLE, INCLUDING A BODY SHOP OWNER, THAT THIS (AUTOMATED DOORS COMING OFF THE VEHICLE IN NORMAL OPERATION) IS A COMMON PROBLEM FOR HONDA ODYSSEY VEHICLES. IT OBVIOUSLY MAKES THE OPERATION OF THE VEHICLE UNSAFE UNTIL THE DOOR CAN BE SECURED, AND THE USE OF THE DOOR IS THEN PROHIBITED.
Air bags, Vehicle speed control, Jul 15, 2015, crash
TL* THE CONTACT OWNED A 2008 HONDA ODYSSEY. WHILE DRIVING 5 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED AND CRASHED INTO A BRICK WALL. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED, BUT FAILED TO INFLATE PROPERLY CAUSING THE CONTACT TO SUSTAIN SERIOUS INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Structure, Jul 13, 2015
THE CAR HAS LARGE CHUNKS OF PAINT PEELING FROM THE ROOF AND TAILGATE.
Structure, Jul 7, 2015
REAR DOOR'S STRUTS DOES NOT WORK. THE HATCHBACK REAR DOOR SLAMS SHUT AND DOES NOT HOLD. THERE WAS A RECALL REGARDING STRUT DEFECT IN 2012. THE RECALLED ODYSSEYS WERE MANUFACTURED IN ALABAMA FACTORY WHERE OUR CAR WAS MANUFACTURED. JUST WONDER WHY OUR VEHICLE IS NOT ON THE RECALL LIST. THANK YOU FOR YOUR TIME. STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS RECALL FOR 2008 HONDA ODYSSEY RECALL ANNOUNCED FEBRUARY 16 2012 NHTSA REFERENCE #12V062000 NUMBER AFFECTED 45,747 SUMMARY: HONDA IS RECALLING CERTAIN MODEL YEAR 2008-2009 ODYSSEY VEHICLES, THE GAS-FILLED STRUTS THAT HELP TO RAISE AND SUPPORT THE LIFTGATE OF VEHICLES EQUIPPED WITH A POWER LIFTGATE SYSTEM MAY BE PRONE TO EARLY LIFE FAILURES DUE TO A MANUFACTURING FLAW. THE FLAW CAN RESULT IN A LEAK OF THE PRESSURIZED GAS, LEADING TO REDUCED STRUT PERFORMANCE. CONSEQUENCE: STRUTS WITH DIMINISHED PERFORMANCE CAN LEAD TO UNEXPECTED CLOSURE, INCREASING THE RISK OF PERSONAL INJURY. *TR
Structure, Jul 2, 2015
TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SLIDING DOORS WOULD NOT OPEN MANUALLY NOR AUTOMATICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Structure, May 12, 2015
ME AND MY 3 CHILDREN PULLED INTO MY DRIVEWAY. AS MY 6 YEAR OLD DAUGHTER GOT OUT OF THE VAN (LIKE EVERY OTHER DAY) SHE WENT TO PULL CLOSE THE DRIVERS SIDE BACK SLIDING DOOR. WITHOUT ANY WARNING, THE DOOR FELL OFF. COMPLETELY OFF!! THANK GOD SHE WAS NOT SMASHED BY THE DOOR, BECAUSE I LEARNED AFTER, IT IS NOT LIGHT! WHEN I CALLED THE DEALERSHIP, THEY SUGGESTED I DRIVE IT UP TO GET LOOKED AT!!! DRIVE, WITHOUT A DOOR AND 3 KIDS!? NO WAY!! ALSO, THEIR RESPONSE WHEN I TOLD THEM THE DOOR FELL OFF (I WAS SHOCKED) WAS "OH YEA, THAT HAPPENS SOMETIMES WITH MINIVANS"! IF I KNEW THAT, I WOULDN'T HAVE GOTTEN ONE! HOW IS THAT SAFE AT ALL?!? AND THEY ESTIMATED AROUND $400 TO FIX IT!! AFTER CALLING MY STEP DAD OVER, WE FIGURED OUT WHAT PART WAS NEEDED AND GOT THE PIECE OURSELVES. IT WORKED FOR A WHILE AND ABOUT 6 MONTHS LATER, BOTH SLIDING DOORS NOW WON'T LATCH ALL THE WAY. ONE OF TWO OF THE LATCHES (BOTH THE BACK ONES) WON'T LATCH. ONE MY DASHBOARD, IT CONSTANTLY SHOWS BOTH DOORS ARE OPEN. I HAVE TO KEEP THE LIGHT SWITCHED TO "OFF" INSTEAD OF "DOOR", OTHERWISE, THE LIGHTS STAY ON AND BATTERY DIES. THIS IS VERY INCONVENIENT AND AS I AM A SINGLE MOTHER OF 3, I DO NOT HAVE MUCH TIME NOR MONEY TO GET THIS ISSUE FIXED RIGHT AWAY!
Engine, Apr 27, 2015
2008 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO SPARK PLUGS CAUSED ENGINE FAILURE. *SMD
Structure, Apr 2, 2015
TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR DOOR COLLAPSED AND SLAMMED SHUT. THE SHOCKS ON THE HATCH FAILED TO KEEP THE HATCH DOOR UP. THE DEALER STATED THAT THE SHOCKS NEEDED TO BE REPLACED AND INFORMED THE CONTACT THIS WAS NOT NORMAL. THE FAILURE MILEAGE WAS 70,000.
Steering, Mar 28, 2015
POWER STEERING PUMP LEAKING OIL, STEERING WHEEL HARD TO STEER, MAKE ENGINE NOISE, RACK AND PINION LEAKAGE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Feb 28, 2015
I WAS COMING TO A STOP AT A RED LIGHT WHEN THE CAR SUDDENLY ACCELERATED FORWARD. I HAD TO TURN THE WHEEL TO AVOID HITTING A CAR IN FRONT OF ME. *TR
Fuel/propulsion system, Feb 23, 2015
CAR LOST POWER ON EXPRESSWAY, FUEL GAUGE READ 3/4 FULL, CAR WAS EMPTY. FUEL PUMP IS BEING REPLACED. *TR
Power train, Engine, Feb 15, 2015
CAR EMITS A GRINDING SOUND WHEN THROTTLE IS IN A CRUISE OR SLIGHT ACCEL POSITION. ENGINE GETS "STUCK" AT 1500 RPM'S WHERE IT EMITS GRINDING SOUND THE LOUDEST. CAN ALSO FEEL IT IN THE GAS PEDAL. NORMAL SEQUENCE IS THIS: 1) ACCEL TO ~40MPH 2) ONCE AT STEADY STATE AND IN 4TH GEAR, ENGINE RPMS WILL FALL TO 1500. 3) RPM WILL GET "CAUGHT" AT 1500, MAKES GRINDING SOUND 4) RPMS MIGHT BREAKTHROUGH 1500, POP UP TO 1800, AND GRINDING NOISE WILL DIMINISH. 5) RPMS WILL THEN DROP BELOW 1500, THEN RISE AND GET STUCK AT 1500 AGAIN ALONG WITH INFURIATING NOISE AND PEDAL VIBRATION. CYCLE IS USUALLY 5-10 SECONDS. GOING SLIGHTLY UPHILL MAKES IT CYCLE MORE FREQUENTLY. GOING DOWNHILL DOESN'T MAKE NOISE SINCE TRANS IS DISENGAGED. IT'S ALSO HARD TO TELL IF LOWER GEARS DO THE SAME THING BECAUSE ENGINE NOISE AND VIBRATION DROWN OUT GRINDING SOUND/FEEL. OTHER THOUGHTS: - KIND OF SOUNDS LIKE A STRONG CROSS-WIND (30+ MPH) GOING ACROSS THE WINDSHIELD. - IT ALSO SOUNDS SIMILAR TO HOW A BAD IDLER BEARING ON AN AC COMPRESSOR SOUNDS. THAT KIND OF METALLIC GRINDING SOUND. - IT'S NOT THE ENGINE MOUNTS (THEY'VE BEEN REPLACED) - IT'S SUBTLE AND SOME PEOPLE MIGHT NOT DETECT THE SOUND. *TR
Fuel/propulsion system, Feb 13, 2015
TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E049000 (FUEL SYSTEM, GASOLINE) AND HAD THE VEHICLE REPAIRED. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT NOTICED A STRONG FUEL ODOR WHILE DRIVING APPROXIMATELY 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Structure, Feb 13, 2015
WE OWN A 2008 HONDA ODYSSEY EX THAT SHOULD HAVE BEEN INCLUDED IN THE RECALL FOR THIS SAFETY ISSUE, AS IT HAS BEEN DISCOVERED THAT THE POWER LIFT GATE CAN FAIL AS THE STRUTS ARE LEAKING PRESSURIZED GAS. THE REASON THE RECALL COME TO OUR ATTENTION IN THE FIRST PLACE IS BECAUSE THE POWER LIFT GATE ON OUR VEHICLE HAS FAILED AND HAS INJURED AN EMPLOYEE. UPON OUR OWN RESEARCH, WE ENTERED OUR VIN NUMBER INTO YOUR DATABASE TO CHECK FOR ANY RECALL NOTIFICATIONS, AND THE WEBSITE STATED OUR VIN NUMBER WAS INVALID. HOWEVER, WHEN SEARCHING ON YOUR WEBSITE FOR RECALLS FOR THE 2008 HONDA ODYSSEY, IT IS CLEAR THAT A RECALL HAS BEEN ISSUED ON 2/16/2012 WITH A NHTSA RECALL NUMBER OF 12V-062. WE THEN CONTACTED THE WHERE WE HAD PURCHASED OUR VEHICLE. THEY DENIED ANY RECALL FOR THE POWER LIFT GATE ISSUE AND FAILED TO HELP US RESOLVE THIS MAJOR SAFETY ISSUE. *TR
Engine, Feb 10, 2015
THE ENGINE LIGHT CAME ON WHILE DRIVING THE VEHICLE. TOOK THE VEHICLE TO A MECHANIC WHO SAID THE VEHICLE HAD AN ERROR CODE OF P3400 AND TO IMMEDIATELY FILL IT WITH OIL AND TAKE IT TO HONDA DEALER. DID THAT AND DISCOVERED CLASS ACTION LAWSUIT COVERED REPAIR. JEFF WYLER HONDA CLAIMS TO HAVE FIXED THE PROBLEM. VEHICLE'S ENGINE LIGHT GOES ON AGAIN 6 MONTHS LATER WITH SAME ERROR CODE P3400. TOLD BY JEFF WYLER HONDA ON COLERAIN AVENUE THAT VEHICLE IS FINE DESPITE HAVING LOST 2 QUARTS OF OIL IN LESS THAN 1000 MILES. DEALER TELLS US THAT IT IS "PERFECTLY NORMAL" FOR HONDA VEHICLES TO USE 1 QUART OF OIL PER 1000 MILES, AND THAT THIS IS TRUE OF THEIR ENTIRE FLEET INCLUDING 2014 AND 2015 VEHICLES. HONDA USA AND HONDA DEALER ARE UNWILLING TO LOOK AT VEHICLE ANY FURTHER AND TELL US THAT WE WILL JUST HAVE TO PUT OIL IN IT EACH TIME WE FILL THE VEHICLE WITH GAS, AND THAT THIS IS NOT AN UNUSUAL OCCURRENCE. SO NOW, WE HAVE A MINIVAN MEANT TO TRANSPORT OUR FAMILY ABOUT TOWN THAT WE WILL HAVE TO FILL WITH OIL EACH AND EVERY TIME WE GO TO USE IT. DEALER ADMITS THAT THERE ARE NO LEAKS, AND THAT THE VAN HAS BEEN KEPT IN FINE RUNNING CONDITION BY US. *TR