2010 Honda Odyssey
Problems, recalls and owner-reported issues
Structure is the leading concern among 255 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Odyssey model years with reports.
Of the 2010 reports, 11 involved a crash and 8 involved a fire. 25 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpJul 28, 2014
Delphi Automotive Systems, LLC (Delphi) is recalling certain replacement fuel pump modules, part number FG1155-11B1, sold for use in 2005-2010 Honda Odyssey vehicles. The affected fuel pump may send an incorrect fuel reading to the fuel gauge possibly causing the vehicle to run out of fuel. The fuel gauge will always read 3/4 full to full regardless of the actual level.
A vehicle that runs out of fuel and stalls has an increased risk of a crash.
Delphi has begun notifying dealers and distributors, and will replace the fuel pump modules, free of charge. Owners may contact Delphi customer service at 1-877-411-8770. Delphi's number for this recall is GL14-004.
Campaign 14E049000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMar 14, 2014
American Honda Motor Co., Inc. (Honda) is recalling certain 2005-2010 Honda Odyssey vehicles manufactured June 23, 2004, through September 4, 2010. In the affected vehicles, the fuel pump strainer cover may deteriorate allowing fuel to leak out.
A fuel leak increases the risk of a fire.
Parts to permanently repair the affected vehicles are not currently available. Honda will notify owners with an interim letter during May 2014. A second notice was mailed to owners October 6, 2014 when the remedy became available. Any vehicles that are currently leaking from the fuel pump cover will get a replacement, original cover. All vehicles, including those receiving the interim repair, will get an improved cover when they are available. Owners may contact Honda at 1-800-999-1009. The recall numbers associated with this campaign are JD9 (inspection and/or preliminary part replacement) and JE0 (final parts replacement).
Campaign 14V112000 on NHTSA.gov
Representative owner complaints: structure
54 reports, newest first. Show all
Structure, Jan 18, 2018
I CANNOT OPEN THE PASSENGER SIDE SLIDING DOOR. (IT IS NOT A POWER SLIDING DOOR) IT WAS STEADILY GETTING HARDER TO OPEN. I BARELY GOT IT CLOSED AS IT WOULD ONLY OPEN A SHORT DISTANCE AND I COULD BARELY SLIDE IT CLOSED. NOW I AM AFRAID TO TRY TO OPEN IT AS I AM AFRAID IT WILL GET STUCK OPEN AND I WON'T BE ABLE TO CLOSE IT AT ALL.
Structure, Jul 27, 2017
TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. WHILE CLOSING THE REAR DRIVER'S SIDE DOOR, THE DOOR FELL OFF. THE VEHICLE WAS TOWED TO THE DEALER (PEARSON HONDA IN MIDLOTHIAN, VA) WHERE THE CONTACT WAS INFORMED TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS UNUSUAL AND DID NOT ACCEPT RESPONSIBILITY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
Structure, Jul 24, 2017
PASSENGER SIDE SLIDING DOOR WAS GRINDING AND MALFUNCTIONING. WENT TO OPEN IT FROM INSIDE AND IT FELL OFF ONLY HANGS MY BY A LITTLE CABLE. GOT IT SOMEWHAT BACK ON TRACK BUT IT WON'T LATCH AND FRIEND GOT HURT IN THE PROCESS OF IT FALLING OFF. DEEP SCRTCHES ON THE SIDE AS WELL. WHAT CAN WE DO.
Structure, Jun 13, 2017
MY ODYSSEY WAS PARKED AND OFF I PUT MY PACKAGES AND ATTEMPTED TO CLOSE THE SLIDING DOOR. IT WOULD NOT CLOSE. AFTER I LOOKED IN THE MANUAL FOR HELP I FOLLOWED THEIR INSTRUCTIONS AND THE DOOR CAME OFF THE TRACK AND HUNG BY JUST A VERY THIN CABLE I COULD NOT DRIVE IT FOR FEAR OF IT FALLING COMPLETELY OFF AND DAMAGING SOMEONE ELSE'S CAR OR CAUSING AN ACCIDENT. IT ALSO DID A LOT OF BODY DAMAGE. HONDA DEALER IN KENOSHA DID THE REPAIRS. THEY ONLY PAID FOR HALF AND WE HAD TO COVER THE OTHER $1500
Electrical system, Structure, Jun 12, 2017
NOT LONG AFTER WE BOUGHT THE CAR FROM A HONDA DEALERSHIP (ONE PREVIOUS OWNER) THE PASSENGER SIDE DOOR STARTED FREEZING UP. WE COULD NEITHER OPEN NOR CLOSE IT PROPERLY. WHEN WE BROUGHT IT IN, WE WERE SHOCKED WHEN THE MECHANIC TOLD US HE SAW THE PROBLEM ALL THE TIME ON THAT MODEL, AND THAT WE WERE LUCKY THE DOOR HAD NOT FALLEN OFF ON US, BECAUSE HE HAD SEEN IT HAPPEN TO OTHERS. WE HAVE THREE LITTLE KIDS...MOST MINIVAN OWNERS HAVE YOUNG KIDS! THEY REPLACED THE CHEAP PLASTIC ROLLERS WITH MORE CHEAP PLASTIC ROLLERS (WHY OF WHY IS THIS HONDA'S ONLY OPTION TO SUPPORT A HUGE, HEAVY STEEL DOOR?!) AND REMOVED THE AUTOMATIC MECHANISM ON THE PASSENGER SIDE. NOW WE ARE HAVING THE SAME PROBLEM WITH THE DRIVER'S SIDE AUTOMATIC DOOR. IT IS COMPLETELY FROZEN (AT THIS POINT IT'S FROZEN WHETHER IT'S IN AUTOMATIC MODE OR MANUAL), AND I HAVE LEFT IT SHUT THAT WAY BECAUSE I WOULD RATHER HAVE MY KIDS CLIMB IN THE OTHER SIDE, AND BUCKLE MY 4 YEAR OLD IN THROUGH THE WINDOW, THAN TRY TO OPEN IT AND RISK HAVING IT FALL ON SOMEONE. I HAVE SPOKEN TO OTHER MOTHERS IN MY TOWN WHO OWN THIS SAME CAR AND HAVE HAD THE SAME PROBLEM WITH THE DOORS. THIS IS NOT JUST AN INCONVENIENCE, IT IS A HUGE SAFETY ISSUE! WHAT IF BOTH DOORS FROZE ON SOMEONE DURING AN ACCIDENT AND THEY COULDN'T GET THEIR KIDS OUT? WHAT IF THE DOOR FELL OFF ON A CHILD?! AN ADULT MIGHT SUFFER ONLY MINOR INJURIES FROM SUCH A THING, BUT A CHILD WOULD BE CRUSHED. THERE ARE REPORTS OF THIS HAPPENING ALL OVER THE INTERNET, WITH HONDA USUALLY TELLING THE OWNERS THE PROBLEM IS SOMEHOW THEIR FAULT. TOYOTA HAD THE SAME PROBLEM ON THE SIENNA AND THEY DID A RECALL. WHY HAS HONDA NOT YET BEEN REQUIRED TO DO THE SAME?! HERE YOU CAN READ JUST SOME OF THE STORIES FROM OTHER ODYSSEY OWNERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C3864_DS475308.
Structure, Apr 17, 2017
PASSENGER SIDE DOOR CLOSES AND THEN OPENS SLIGHTLY. THE LOCK WILL NOT ENGAGE. DASHBOARD LIGHT ALWAYS SHOW THAT DOOR IS AJAR. WHEN MAKING A TURN YESTERDAY THE DOOR ACTUALLY OPENED ALL THE WAY. MY BABY WAS SITTING ON THAT SIDE. THIS IS EXTREMELY DANGEROUS.
Structure, Mar 30, 2017
SPONTANOUSLY THE SUNROOF SHATTERED. DRIVING ON HIGHWAY AT 70MPH, THE SUNROOF SHATTERED. IT WAS CLOSED AT TIME, ALL GLASS BEHIND CAR.
Structure, Mar 21, 2017
NOW WE'VE ALL HAD MANY CARS AND SOME DO BETTER THAN OTHERS. THE HONDA PAINT HAS TO RANK LAST ON A LONG LIST OF PAST PAINT JOBS. IT HAS LITERALLY PEELED OFF THE TOP OF THE CAR BY THE WINDOW AND SUNROOF AND HAS LOST ITS CLEAR COAT SO THE PAINT JUST DOESN'T LOOK GOOD. WHEN YOU ASK THEM ABOUT IT THEY RESPONDED WE DON'T COVER THAT . HONDA, YOU MAKE SUCH A GOOD CAR BUT CANT GET THE PAINT RIGHT? C'MON. I SEE MORE WHITE HONDA VANS DRIVING DOWN THE ROAD WITH THE SAME PROBLEM AS MINE. THIS IS AWFUL WE HAVE NOW MADE A GAME OUT OF IT CALLED I SPY, WHO CAN FIND THE WHITE HONDA ODYSSEY WITH THE SAME PAINT PEELING SPOTS LIKE OURS. WE DO A LOT OF DRIVING LOCAL AND ROAD TRIPS.YOU WOULD BE AMAZED HOW MANY THERE ARE OUT THERE. HONDA THERE IS SOMETHING YOU COULD DO. ITS EMBARRASSING TO DIVE THIS CAR AROUND. BUT ITS A GREAT RUNNING CAR WITH NOTHING WRONG PUT THE PAINT PEELING. NOT COOL.
Structure, Oct 28, 2016
THE FRONT DOOR DETENTS ARE NOT STRONG ENOUGH, AND THEY WILL ALLOW THE DOOR TO CLOSE BY ITSELF. IF YOU ARE ON AN INCLINE, OR IT IS A WINDY DAY, THIS IS ESPECIALLY DANGEROUS FOR YOUNGER CHILDREN, AND MYSELF, WHEN GETTING IN OR OUT OF THE VEHILCE. OF NOTE, HONDA USES THE SAME DETENT, WITH THE SAME PART NUMBER, ON A CIVIC, WHICH HAS A MUCH SMALLER AND LIGHTER DOOR, AS IT DOES ON THE ODYSSEY, WHICH HAS A MUCH LARGER DOOR. I CURRENTLY OWN A 2003 CHRYSLER VAN, AND A 1998 BMW, AND NEITHER OF WHICH HAVE THIS PROBLEM. AND FOR THAT MATTER, NONE OF THE OTHER CARS I HAVE OWNED HAVE HAD THIS PROBLEM. THE SOLUTION IS A SIMPLE REDESIGN OF THE DOOR DETENT TO ACCOUNT FOR THE HEAVIER ODYSSEY DOOR. ONE SIZE DOES NOT FIT ALL. ALSO OF NOTE, I DID REPLACE THE DOOR DETENT, AND THE NEW DETENT IS AS BAD AS THE OLD DETENT. A REDESIGN IS REQUIRED.
Structure, Engine, Fuel/propulsion system, Jul 27, 2016
FUEL SMELL, FUEL LEAK.
Structure, Mar 4, 2016
TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE PARKED AND ATTEMPTING TO REMOVE AN OBJECT FROM THE TRUNK, THE OBJECT WAS FOUND TO BE WET AND MOLDED. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THAT THE WHOLE REAR OF THE VEHICLE AND THE REAR HEADLINER WERE WET. THE VEHICLE WAS TAKEN TO A DEALER AND DIAGNOSED THAT THE SEAMS THAT MEET THE ROOF RAILS WERE SEPARATING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Structure, Oct 27, 2015
THE NYLON GUIDE ROLLERS ON THE PASSENGER SLIDING DOOR BROKE. THESE ROLLERS APPARENTLY CONTRIBUTE TO KEEPING THE DOOR UP AND INSIDE THE GUIDE RAIL. THIS CAUSED THE DOOR TO DROP AND BE SUSPENDED BY THE MOTORIZED CABLE THAT OPENS/CLOSES THE DOOR AND CANTILEVERED OFF OF THE BOTTOM GUIDE. THIS HAPPENED AFTER BEING PARKED AND ACTUATING THE DOOR. THERE WAS A SOUND OF THE NYLON GUIDES CRACKING AND THE SLIDER HITTING THE BODY PANEL. THE VEHICLE HAS 62,000 MILES ON IT. I CONSIDER IT UNSAFE THAT THE DOOR BECAME UNUSABLE AND WOULD NOT RETURN CLOSED UNLESS UNBOLTED AND PUSHED IN. IT THEN DID NOT LATCH AND HAD TO BE CHAINED/TIED DOWN. THE HONDA DEALERSHIP REPAIRED THE DOOR. THE HONDA DEALERSHIP AND I MUST HAVE HAD A COMMUNICATION ISSUE. IT WAS CHARACTERIZED IN THE ITEMIZED STATEMENT DIFFERENTLY THAN MY VERBAL DISCUSSIONS WITH THEM ABOUT THE ISSUE. IT WAS WRITTEN UP AS A DOOR JAM. HOWEVER, THE SERVICE PERSON WAS QUITE FAMILIAR WITH THE ISSUE I EXPERIENCED AND SAID IT WAS NOT UNCOMMON. I WAS ADVISED IF THE DOOR BECAME COMPLETELY DETACHED TO GO TO A BODY SHOP FIRST. MY INSTANCE WAS NOT THAT SEVERE.
Structure, Other or unspecified, Sep 20, 2015
SIMILAR TO CAMPAIGN ID # 12V062000 (FOR OLDER 2008-09 ODYSSEYS), THE TAILGATE ON MY 2010 ODYSSEY HAS FAILED WITHOUT ANY WARNING. OPENING IT VIA ELECTRICAL BUTTONS (IN-CAR DASHBOARD OR REMOTE BUTTONS) RESULTS IN THE TAILGATE RAISING, BOUNCING UP AND DOWN, THEN CLOSING RIGHT BACK DOWN. OPENING IT MANUALLY PRODUCES ADDITIONAL RESISTANCE TO OPENING THAT WASN'T THERE BEFORE THE FAILURE; THEN THE TAILGATE REFUSES TO STAY UP IN THE OPEN POSITION AND SLAMS DOWN WITH ADDITIONAL FORCE THAT CAN HURT AN ADULT, AND SERIOUSLY INJURE A CHILD. BASED ON CAMPAIGN ID # 12V062000, SUSPECTED FAILURE POINTS ARE THE TAILGATE GAS-FILLED STRUTS. VIDEO OF THE FAILURE MODE IS POSTED ON YOUTUBE HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=8J54VWBCMAG
Exterior lighting, Structure, Mar 30, 2015
TAIL LIGHTS ARE SUSCEPTIBLE TO WATER PENETRATION WHICH WILL EVENTUALLY SHORT OUT THE TAIL LIGHTS. THIS APPLIES TO THE PORTION OF THE TAIL LIGHT WHICH IS ATTACHED TO THE REAR HATCH DOOR. WATER ACCUMULATES IN THE WHITE PART OF THE LENS WHICH IS AT THE BOTTOM OF THE TAIL LIGHT IN 201 VAN (I.E., THE BACK UP LIGHTS). THERE IS APPARENTLY A DESIGN OR MANUFACTURING DEFECT IN THE SEALED LIGHT SYSTEM. I HAVE HAD THE GASKET ON THE LEFT TAIL LIGHT REPLACED IN MY 2010 ODYSSEY DUE TO WATER PENETRATION & COLLECTION. THE PROBLEM HAS RETURNED AND THE DEALER CONFIRMED NOTHING IS WRONG WITH THE GASKET. *TR
Structure, Dec 11, 2014
THE SLIDING DOOR MECHANISM MAKES A ROUGH, GRINDING SOUND. HAVE TRIED TO LUBRICATE THEM, BUT DOES NOT SEEM TO HELP. HAVE OWNED PREVIOUS ODYSSEYS AND THEY NEVER SOUNDED THIS BAD. *TR
Structure, Aug 13, 2014
TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR SLIDING DOORS FAILED TO REMAIN OPEN TO ALLOW THE PASSENGERS TO ENTER THE VEHICLE. AS A RESULT, A PASSENGER WAS NEARLY INJURED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Structure, Aug 13, 2014
THE FIRST TIME WE HAD AN ISSUE WE WERE IN THE COUNTRY AND WE STOPPED AND GOT OUT OF THE CAR. WHEN WE GOT BACK IN THE DOOR WOULD NOT CLOSE. WE PUT THE SWITCH ON MANUAL HOWEVER THE DOOR WOULD STILL NOT CLOSE. WE HAD IT LOOKED AT AND THE LINE THAT WORKS THE DOOR NEEDED TO BE CUT TO CLOSE THE DOOR. WITHIN A WEEK THE OTHER DOOR STARTED NOT OPENING AND CLOSING PROPERLY EVEN WHEN IT WAS SET FOR MANUAL USE. WE WERE THE DRIVING DOWN THE ROAD AND THE DOOR FLEW OPEN. WE DID CONTACT THE DEALERSHIP AND THEY INDICATED THEY ARE AWARE OF THE PROBLEM HOWEVER ITS THE CONSUMERS RESPONSIBILTY TO PAY TO HAVE THIS SAFETY ISSUE FIXED. *TR
Structure, Mar 26, 2014
DRIVER SIDE SLIDING DOOR WILL NOT LATCH/LOCK AND WAS TOLD THIS CAN CAUSE AIR BAG DEPLOYING PROBLEMS AS WELL AS DOOR COULD OPEN. HAD TO REPLACE POWER LATCH MECHANISM. THIS ALSO HAPPENED TO THE PASSENGER SLIDING DOOR AROUND A MONTH AGO. THIS IS STRANGE SINCE MY WIFE AND I ARE IN OUR 70'S AND VERY SELDOM USE THESE DOORS. *TR
Structure, Feb 5, 2014
FOR THE SECOND TIME THE REAR PASSENGER SLIDING DOOR WOULD NOT LOCK CLOSED AND THE WARNING TONE SOUNDED. WHEN I TOOK IT INTO THE DEALER FOR REPAIR HE SAID THAT THE AIR BAGS COULD DEPLOY IF IT WASN'T FIXED. THE DOOR LATCH HAD TO BE REPLACED. I AM 71 YEARS OLD AND THE DOOR IS VERY SELDOM USED BY MY WIFE AND I. I AM CONCERNED ABOUT THE FACT THAT THE DOOR COULD HAVE COME LOOSE AND DEPLOYED THE AIR BAGS WHILE I WAS DRIVING. I'D LIKE TO KNOW IF THIS IS HAPPENING TO OTHER HONDA VEHICLES. I DO HAVE THE OLD PART IF THAT WOULD HELP. *TR
Structure, Aug 23, 2013
MY 21 MONTH OLD CHILD WAS STANDING AWAY FROM THE VEHICLE IN OUR GARAGE AS I GOT THINGS OUT OF THE VEHICLE PRIOR TO CLOSING THE DOOR. I PUSHED THE BUTTON THAT AUTOMATICALLY CLOSES THE DOOR AS I LEANED INTO THE DRIVER SIDE TO RETRIEVE ITEMS FROM THE VEHICLE. I HEARD MY CHILD SCREAMING AND I LOOKED DOWN AND SAW THAT THE DOOR HAD CLOSED ON HER ENTIRE HAND UP TO HER WRIST. NOT ONLY DID THE SAFETY FEATURE FAIL THAT IS SUPPOSE TO DETECT BODY PARTS IN THE PATH OF THE DOOR, BUT THE DOOR ALSO WOULD NOT OPEN. I HAD TO USE ALL OF MY BODY WEIGHT TO PRY THE DOOR OFF OF HER HAND. THIS INCIDENT RESULTED IN A BLOODY AND BRUISED FINGER THAT HAD THE NAIL RIPPED OF IT. *TR
Seat belts, Structure, Jun 14, 2013
TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE AUTOMATIC DOOR FAILED TO CLOSE AND LATCH. THE REAR PASSENGER SIDE DOOR WOULD OPEN INDEPENDENTLY IMMEDIATELY AFTER BEING CLOSED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER'S SEAT BELT FAILED TO DISENGAGE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURES. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 55,000.
Steering, Suspension, Structure, Mar 22, 2013
WE PURCHASED A 2010 BRAUN ENTERVAN IN LATE 2011. IT WAS NEW WITH 17 MILES. WE NOTICED WATER COLLECTING UNDER FRONT SEATS AT ABOUT 15000 MILES. IT WAS RUSTING OUR SEAT ANCHORS WHICH COULD LEAD TO FAILURE IN A CRASH. IT ALSO HAS PERSISTENT STEERING PROBLEMS AND TIRE WEARING AT 15000 MILES. IT WAS RETURNED TO BRAUN FOR REPAIR BECAUSE WE INSISTED AND WORKED CLOSELY WITH THE BRAUN CORPORATION. THEY ATTEMPTED REPAIRS BUT RETURNED TO US WITH MORE ISSUES AND A CONTINUED STEERING PROBLEM.THIS WAS THEIR FIRST YEAR DOING A HONDA ENTERVAN CONVERSION AND THEY HAVE OFFERED A 5000.00 SUPPLEMENT TOWARD A TRADE. OUR LOCAL DEALER HAS LED US TO BELIEVE HE WOULD TRADE BUT WILL NOT FOLLOW THROUGH, I FIRMLY BELIEVE HE DOES NOT WANT THIS VEHICLE BACK. HE SAID IT WAS A JUNK DEAL. IT WAS GOOD ENOUGH FOR HIM TO SELL US. I BELIEVE THIS BRAUN HONDA ENTERVAN 2010 MODEL MAY NEED A FORMAL RECALL. SOME HANDICAPPED PEOPLE MAY NOT BE REMOVING THE FRONT SEATS TO NOTICE THESE WATER PROBLEMS AND POSSIBLE MOLD WHEN THE CARPET REMAINS WET. I ALSO HAVE CONCERNS THAT CARBON MONOXIDE COULD BE ENTERING THE VEHICLE IF WATER CAN GET IN CLOSE TO THE FIREWALL. WE BELIEVE DURING THE CONVERSION SOMETHING GOT OUT OF ALIGNMENT CAUSING EXCESSIVE TIRE WEAR AND STEERING PROBLEMS,. I HAVE KEPT ALL DOCUMENTATION AND HAVE PHOTOS OF THE RUSTED ANCHORS AND THE WATER PUDDLING AND EVEN FROZEN IN THE WINTER. *TR
Structure, May 27, 2012
THIS IS AN ON-GOING SAFETY ISSUE AND POSSIBLE EQUIPMENT DEFECT INVOLVING THE CHECK ROD MECHANISM ON THE FRONT DOORS OF THE VEHICLE. THE CHECK RODS DO NOT PROVIDE ADEQUATE RESISTANCE TO KEEP THE DOOR OPEN. WHEN THE VEHICLE IS PARKED AND THE FRONT DOOR IS IN THE FULLY OPENED POSITION, THE DOOR IS PRONE TO SWING SHUT. THIS OCCURS IN A VARIETY OF SITUATIONS: ON A LEVEL SURFACE, IF THE DOOR IS PUSHED OPEN, THE DOOR WILL SOMETIMES SWING BACK ON THE OCCUPANT; THE FULLY OPENED DOOR WILL ALSO SWING SHUT WHEN THE VEHICLE IS ON EVEN A SLIGHT INCLINE OR IS BLOWN BY A GUST OF WIND. THE CHECK RODS DO NOT PROVIDE ADEQUATE RESISTANCE TO KEEP THE DOOR IN THE OPEN POSITION WHEN FULLY EXTENDED. THESE ARE VERY HEAVY DOORS AND COULD CAUSE SERIOUS INJURY. MY WIFE AND I HAVE BOTH EXPERIENCED NUMEROUS INSTANCES IN WHICH THE DOOR HAS STARTED SWINGING SHUT IN EACH OF THESE SITUATIONS. I DISCUSSED THIS CONCERN WITH THE SERVICE MANAGER AT MY LOCAL HONDA DEALERSHIP AND I REPORTED THIS PROBLEM TO AMERICAN HONDA (CASE # [XXX]). I COMPARED THE FRONT DOOR CHECK ROD MECHANISM IN THE 2012 HONDA ODYSSEY ON THE DEALER?S LOT. THE CHECK ROD ON THE 2012 ODYSSEY FUNCTIONED PROPERLY, CREATING AN APPROPRIATE LEVEL OF RESISTANCE WHEN THE DOOR WAS FULLY EXTENDED. THE SERVICE MANAGER ORDERED A SET OF 2012 ODYSSEY CHECK RODS, WITH THE HOPE THEY COULD BE INSTALLED ON MY 2010 ODYSSEY. UNFORTUNATELY, THE 2012 RODS DID NOT MATCH AND COULD NOT BE INSTALLED ON MY VEHICLE. AMERICAN HONDA HAS DECLINED TO TAKE ANY REMEDIAL ACTION. I STRONGLY SUSPECT THAT THE DEFECT IN THE CHECK ROD USED IN THE 2010 ODYSSEY MODEL LED TO A REDESIGN OF THE CHECK ROD MECHANISM FOR SUBSEQUENT VEHICLE YEARS. I RESPECTFULLY REQUEST THAT YOUR OFFICE CHECK INTO THIS MATTER AND ADDRESS THE DEFECT IN THE 2010 ODYSSEY CHECK ROD. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, May 19, 2011
ON AT LEAST 2 OCCASIONS, THE PASSENGER SIDE DOOR FAILED TO UNLOCK EVEN WHEN USING MULTIPLE METHODS TO UNLOCK IT. EVEN WHEN THE KNOB ON THE DOOR WAS LIFTED MANUALLY, THE DOOR WOULD NOT UNLOCK AND OPEN. AFTER TRYING DIFFERENT THINGS (KEY FOB, AUTO DOOR UNLOCK BUTTON, MANUALLY LIFTING THE LOCKING KNOB), IT FINALLY OPENED. WE THOUGHT IT WAS JUST A GLITCH WHEN SOMEONE TRIED TO OPEN THE DOOR AT THE SAME TIME THAT THE DOOR UNLOCK BUTTON WAS PUSHED, BUT SINCE READING A REPORT OF A SIMILAR INCIDENT ON AN ODYSSEY, THERE MAY BE A PROBLEM WITH THE LOCKING MECHANISM. ONCE THE KNOB WAS LIFTED MANUALLY, THE DOOR SHOULD HAVE OPENED REGARDLESS.
Structure, May 12, 2011
TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR SLIDING DOOR ON THE DRIVER SIDE WAS BEING CLOSED BY A CHILD OCCUPANT WHEN IT CLOSED ON THE CHILD'S HANDS. THERE WERE NO SEVERE INJURIES BUT THE CHILDS HAND WAS SWOLLEN. THE CONTACT FELT THAT THERE SHOULD HAVE BEEN A SENSOR THAT WOULD STOP THE DOOR FROM CLOSING IF THERE WAS AN OBSTRUCTION. THE CONTACT DID NOT CONTACT THE DEALER OR THE MANUFACTURER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 13,801.