2012 Honda Odyssey
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 245 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Odyssey model years with reports.
Of the 2012 reports, 14 involved a crash and 6 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Seats, mid/rear assemblyNov 17, 2017
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
If the seat tips forward during braking, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket to the second row outboard floor strikers, free of charge. The recall began April 2, 2018. Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.
Campaign 17V725000 on NHTSA.gov
Seats, mid/rear assemblyDec 27, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2011-2016 Odyssey vehicles manufactured August 17, 2010, to October 1, 2015. The affected vehicles have second row outboard seats that have a release lever that allows the seats to move for easier access to the third row of seats. This release lever may remain in the unlocked position allowing the seats to move unexpectedly.
An unlocked second row outboard seat increases the risk of injury to the seat occupant during a crash.
Honda will notify owners, and dealers will install an additional bracket and spring to both second row outboard seats, free of charge. Interim letter has been mailed, and a second notification will be sent . Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KD5.
Campaign 16V933000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2013
Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. During sub-freezing temperatures, the brake-shift interlock blocking mechanism may become slow and allow the gear selector to be moved from the Park position without pressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."
If the gear selector is moved from the park position without pressing the brake pedal it can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated brake shift interlock blocking mechanism free of charge. The recall began on May 13, 2013. Owners may contact Honda at 1-800-999-1009. Honda's campaign recall numbers are S96, S97, and S98.
Campaign 13V143000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Suspension, frontDec 22, 2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2012, ODYSSEY VEHICLES MANUFACTURED FROM OCTOBER 31, 2011, THROUGH NOVEMBER 30, 2011. THE RETENTION NUT FOR THE FRONT RIGHT LOWER SUSPENSION DAMPER BOLT MAY NOT HAVE BEEN TIGHTENED TO THE PROPER TORQUE, POTENTIALLY ALLOWING THE NUT TO LOOSEN.
IF THE NUT LOOSENS, THE FRONT HUB ASSEMBLY WOULD ONLY BE ATTACHED BY ONE BOLT, ALLOWING THE WHEEL ASSEMBLY TO SHIFT TO AN EXTREME INWARD ANGLE, RESULTING IN A LOSS OF STEERING, INCREASING THE RISK OF A CRASH.
HONDA CONTACTED ALL NINE OWNERS BY PHONE ON DECEMBER 19, 2011, AND REPAIRED THE VEHICLES AS NECESSARY FREE OF CHARGE. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 11V602000 on NHTSA.gov
Representative owner complaints
245 reports, newest first.
Service brakes, Air, Nov 20, 2014
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 55 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL VIBRATED WITHOUT WARNING AND IT WOULD STOP ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.
Visibility, Nov 20, 2014
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR PASSENGER SLIDING GLASS SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Seats, Nov 13, 2014
I WAS DRIVING ON THE ROAD NOT FAR FROM MY HOME. MY SON WAS SITTING BEHIND ME ON THE CAR SEAT. AND WHEN I WAS STEPPING ON THE BRAKE AND THE VEHICLE WAS STOPPED, I HEARD A HUGE BANG BEHIND ME AND THEN SUDDENLY MY SON'S CRYING! I LOOKED BEHIND ME AND SURPRISINGLY FOUND THAT THE SEAT BEHIND ME ON WHICH MY SON AND HIS CAR SEAT WAS SITTING FLIPPED OVER AND HIT MY SEAT IN THE BACK. MY SON'S FACE WAS INJURED AND BLEEDING. AND IT WAS VERY CLOSE TO HIS EYES. I WAS THINKING HOW CAN THAT HAPPEN! I WAS JUST AT A SPEED OF 25 MPH AND THE SEAT CAN FLIP OVER LIKE THAT. IF I WAS DRIVING ON A FREEWAY OR HIGH WAY, WHAT WILL BE THE RESULT? IT'S TOO DANGEROUS! I CANNOT IMAGINE IT. DESPITE THE INJURY ON MY SON'S FACE, I DO THINK MY SON HAS MENTAL INJURY. AFTER THAT HAPPENED, HE WOKE UP AND CRIED SEVERAL TIMES DURING NIGHT. HOWEVER, HE WAS SUCH A GOOD SLEEPER BEFORE. AND HE WAS AFRAID TO TAKE ANY VEHICLE AGAIN. HE BECAME VERY INDEPENDENT SINCE THEN. THEREFORE, I REALLY THINK THERE IS MENTAL INJURY ON MY SON. *TR
Electrical system, Tires, Wheels, Equipment adaptive/mobility, Nov 11, 2014
TPM(TIRE PRESSURE MONITOR) LIGHT INDICATING LOW PRESSURE WHEN THERE IS NO ERROR. DEALER (SAN MARCO,TEXAS) CLAIMS THE ISSUE IS DUE TO CELL PHONE CHARGER INTERFERENCE WITH TPM SYSTEM. DEALER CLAIMS HONDA IS AWARE OF THE ISSUE AND SENT OUT A SERVICE BULLETIN TO LIMIT THE CELL PHONE CHARGER TO LESS THAN TWENTY MINUTES TO PREVENT THE TPM FAULT CODE AND DASH LIGHT FROM BEING SET. IN MY PROFESSIONAL OPTION, HONDA AMERICA HAS WHAT IS KNOWN AS A 'CONDUCTIVE ELECTRO-MAGNETIC INTERFERENCE" ISSUE WITH THEIR SYSTEM. BASED ON WHAT HAS BEEN COMMUNICATED, I BELIEVE THERE IS AN ELEMENTARY DESIGN FLAW WITH THEIR SYSTEM THAT ALLOWS EITHER THE TRANSMITTED ENERGY OR INTERNAL GENERATED SIGNALS OF CELL PHONE TO BE COUPLED INTO THEIR SYSTEM USING THE BATTERY LINES. *TR
Steering, Service brakes, Nov 3, 2014
MY 2012 HONDA ODYSSEY SHAKES VIOLENTLY WHEN YOU BRAKE AT HIGH SPEED INCLUDING THE STEERING WHEEL AS IF YOU WILL LOSE CONTROL OF THE VEHICLE. THIS WAS REPORTED TO THE HAMILTON HONDA DEALER FOR FIRST TIME IN 28 SEP 2013 WHO RE-SURFACED THE FRONT ROTORS UNDER WARRANTY AT 12428 MILES. THE ISSUE WENT AWAY FOR ABOUT 7000 MILES AND REAPPEARED AT 19963 MILES IN JULY 2014. WHEN I REPORTED THIS TO THE SAME DEALER THEY AGAIN RE-SURFACED BOTH FRONT AND BACK ROTORS + BALANCED ALL WHEELS UNDER WARRANTY. HOWEVER THE ISSUE CAME BACK AGAIN IN 2700 MILES CURRENTLY AT 22645 MILES. THE MECHANIC WENT WITH ME FOR THE TEST DRIVE AND I WAS ABLE TO SHOW HIM HOW THE VEHICLE SHAKES WHEN YOU BRAKE IN SPEEDS EXCESS OF 55 MILES. THE DEALER CHECKED AND SAID ALL THE ROTORS ARE WITHIN SPECS AND CANNOT BE FURTHER RE-SURFACED. I NEVER HAD THIS KIND OF ISSUE IN ANY OF MY OTHER VEHICLES I OWNED SO FAR. THIS ISSUE IS SHOWING UP FOR 3RD TIME BUT IT IS MORE SEVERE NOW. WHAT IS MY WAY FORWARD SINCE AMERICAN HONDA IS NOT COMING BACK WITH ANY RESOLUTION EVEN AFTER COMPLAINING TO THEM (IT IS MORE THAN 9 BUSINESS DAYS TODAY). I REPORTED TO AMERICAN HONDA ON 22-OCT-2014 AFTER SERVICING FROM DEALER. *TR
Seat belts, Oct 26, 2014
THE FARTHEST REAR DRIVER SIDE SEAT BELT TORE IN HALF WHEN PULLED DOWN TO BE USED. WHEN INSPECTED IT WAS NOTED THAT THE PLASTIC NEAR THE CEILING THAT THE BELT ENTERS AND RETRACTS INTO WAS JAGGED AND SHARP. THERE HAS BEEN NO ACCIDENTS IN THIS VEHICLE AND NO KNOWN DAMAGE TO THAT AREA OF PLASTIC. THE AREA THAT IS JAGGED IS ALSO LOCATED IN A POSITION THAT DAMAGE TO THE AREA WOULD BE HARD TO DO FROM AN EXTERNAL FORCE AND APPEARS TO BE MORE LIKELY FROM THE NORMAL USE OF THE SEAT BELT RUBBING OVER THE PLASTIC. THE PLASTIC AREA AROUND THE JAGGED AREA DOESN'T SHOW ANY SIGNS OF WEAR OR DAMAGE EITHER. *TR
Service brakes, Oct 26, 2014
WHILE DRIVING THE STEERING WAS SHAKING. SO TOOK IT TO THE DEALER WHO STATED THAT THE ROTORS HAD WARPED AND NEED TO BE RESURFACED. IT APPEARS TO BE TOO SOON SINCE THE BRAKE PADS WERE FINE. SO I DID PAY FOR THE RESURFACING. ANY ONE ELSE HAVING THE SAME PROBLEMS PLEASE REPORT IT. THE ROTORS SHOULD NOT WARP AT 30000 MILES. *TR
Service brakes, Oct 20, 2014
I PREVIOUSLY REPORTED THIS FOR THE SAME PROBLEM AND IT RECURRED. APPLICATION OF BRAKES CAUSE SHIMMY WHEN GOING DOWNHILL. TOOK IT TO DEALER AGAIN UNDER WARRANTY AND THEY AGAIN TURNED ROTORS AND EVENED UP THE BRAKE PADS WHICH DID FIX THE PROBLEM. THE DEALER COULD NOT OFFER A NON-SPECULATIVE EXPLANATION WHY THIS HAS TWICE OCCURRED NOW. *TR
Service brakes, Sep 30, 2014
FOR SEVERAL MONTHS, HAVE NOTICE A SHAKING OF THE AUTOMOBILE WHEN BRAKING. RECENTLY IT HAS BECOME SEVERE ENOUGH THAT I CONSIDERED IT A SAFETY HAZARD AND TOOK TO DEALER. DEALER SERVICE STATED THAT ROTORS WERE WARPED AND NEED TO RESURFACED. SERVICE REP STATED THAT THIS IS FAIRLY COMMON ON ODYSSEY, BUT CONSIDERED NORMAL WEAR AND TEAR. HAVE NEVER SEEN BRAKE ROTORS WARP AT 30K MILES. MAJOR OF MILEAGE ON CAR DUE TO HIGHWAY TRAVEL; NOT STOP AND GO CITY TRAVEL. THIS SEEMS TO BE PREMATURE FOR A BRAKE FAILURE. I AM HAVING THE BRAKE ROTORS RESURFACED (AS RECOMMENDED BY HONDA SERVICE), BUT AM CONCERNED THAT THIS ISSUE WILL RETURN (SINCE THEY WILL BE THE SAME ROTORS). *TR
Exterior lighting, Service brakes, Engine, Sep 29, 2014
I WAS DRIVING MY 2 YEAR OLD HONDA ODYSSEY W/15,000 MILES ON A 35 MPH STATE ROAD IN THE EVENING. ALL OF A SUDDEN THE VAN LOST COMPLETE POWER, EVERYTHING INSIDE WENT BLACK, BRAKES WENT, NO LIGHTS IN OR OUTSIDE WORKING, AND THE STEERING GOT VERY STIFF, MAKING IT DIFFICULT TO STEER THE VAN OFF THE ROAD. MY 5 YOUNG CHILDREN WERE IN THE VEHICLE AS WELL. (AGES 14, 6, 4, 2, & 5 MONTHS). THANKFULLY NO VEHICLES WERE ON THE ROAD IN FRONT OF ME OR STOPPED BC I WOULD HAVE HURT THEM BADLY. I JUST MISSED GETTING REAR ENDED BY 3 OTHER VEHICLES AS WELL. THANKFULLY WE WEREN'T TRAVELING THE BUSY INTERSTATE THAT EVENING, OR THIS COULD HAVE EASILY BEEN FATAL FOR MY WHOLE FAMILY AND POSSIBLY OTHERS AS WELL. PREVIOUS TO THIS (APPROX. 3 MONTHS OR SO) I HAD MADE COMPLAINTS TO THE DEALERSHIP ABOUT A POPPING NOISE IN THE STEERING COLUMN, WHEN A SHARP TURN WAS MADE AND WAS TOLD THAT IT WAS "NORMAL". I ALSO HAVE A CONSTANT VIBRATION IN THE STEERING WHEEL, BRAKE AND GAS PEDAL, WHICH HONDA BALANCED THE TIRES AND RE SURFACED THE ROADERS. FOR A VEHICLE WHICH ALMOST COST ME $36,000 & 2 YEARS OLD WITH LOW MILES, SHOULDN'T BE HAVING THESE ISSUES. THE ISSUE WITH THE COMPLETE LOSS OF POWER NEEDS TO BE DIAGNOSED AND CORRECTLY FIXED, OR TAKEN OFF THE ROAD BEFORE IT CAUSES SOMEONE TO BE SEVERELY INJURED OR KILLED!!!! FIX IT CORRECTLY OR I WANT THE VEHICLE REPLACED OR MY MONEY BACK TO BUY A SAFER VEHICLE....NOT WE'RE UNSURE OF WHAT THE ISSUE IS OR THINK WE FIXED IT. I DON'T NEED MY FAMILY OR ANY OTHERS KILLED. *TR
Steering, Engine, Sep 29, 2014
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED INTERMITTENTLY AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Engine, Sep 15, 2014
I WAS DRIVING THE CAR AND THE POWER TO THE ENGINE STARTED DIMINISHING SUDDENLY WHILE ON THE FREEWAY. QUICKLY I COULD BARELY ACCELERATE. APPARENTLY THE ECO DRIVING MODE HAD SHIFT OFF A FEW CYCLING ERA OF THE ENGINE MAKING THE CAR IMPOSSIBLE TO DRIVE AND ALSO PROHIBITIVELY DANGEROUS.... *TR
Steering, Service brakes, Sep 15, 2014
CAR VIBRATES AND SHAKES WHEN ON HIGHWAY AND DECELERATING FROM ABOUT 65 MPH TO EVEN JUST 50 MPH, CONTINUOUS PROBLEM. *TR
Visibility/wiper, Sep 5, 2014
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT WINDSHIELD WAS SHATTERING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC , WHO REPLACED THE WINDSHIELD. IN ADDITION, THE CONTACT STATED THAT WHILE OPENING THE FRONT PASSENGER SIDE WINDOW OPEN, IT EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Steering, Service brakes, Aug 23, 2014
WHENEVER YOU PRESS THE BRAKES THE STEERING WHEEL SHAKES A LOT. *TR
Visibility, Aug 20, 2014
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR WINDOW EXPLODED IN THE VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 3,500.
Tires, Wheels, Aug 12, 2014
MY 6 MONTH PREGNANT WIFE WAS DRIVING OUR VAN FROM WORK TO HOME AND WAS ON A STATE HIGHWAY DRIVING AT APPROXIMATELY 55 MPH. THE RIGHT REAR TIRE BURST OUT CATASTROPHICALLY CAUSING THE VEHICLE TO GO OUT OF CONTROL FOR A BRIEF MOMENT BEFORE SHE MANAGED TO PULL OVER TO THE SHOULDER. THE VEHICLE HAS LESS THAN 15 K MILES AND IS LESS THAN 2 YEARS OLD. THE TIRES ARE CONTINENTAL MAKE THAT CAME WITH THE NEW CAR. THE VEHICLE (AND THE TIRES) HAS BEEN MAINTAINED AS REQUIRED BY THE CAR MAKER AND THE LAST TIRE ROTATION AND RE BALANCE WAS PERFORMED APPROXIMATELY 1 MONTH PRIOR TO THE INCIDENT. WE STRONGLY BELIEVE THIS IS A MAJOR MANUFACTURING DEFECT WITH THE TIRE AND THIS WAS A SAFETY RELATED EVENT THAT COULD POTENTIALLY HAVE CAUSED A CRASH. WE HAVE FURTHER DETAILS OF TIRE IF NEEDED. *TR
Steering, Service brakes, Jul 29, 2014
WHEN DRIVING AT HIGHWAY SPEEDS THE STEERING BEGINS TO SHAKE AS SOON AS BRAKES ARE APPLIED (EVEN LIGHTLY). THIS IS MY SECOND HONDA MINIVAN AND I DID NOT HAVE THIS PROBLEM WITH MY PREVIOUS ONE. I'VE ONLY HAD THE CAR FOR 2 YEARS. *JS
Service brakes, Jul 15, 2014
WE ARE ON OUR WAY TO FT. JACKSON SOUTH CAROLINA TO ATTEND OUR DAUGHTERS BASIC COMBAT TRAINING GRADUATION, WITH 4 ADULTS AND 2 CHILDREN ON BOARD WITH BAGS AT CARGO REAR. WHEN DRIVING AT THE SPEED OF 70MPH AND EVERY TIME I APPLIED THE BRAKES I FELT A PRONOUNCE SHAKING, VIBRATION AND PULSATION OF THE STEERING WHEEL, AND FRONT PART OF THE VEHICLE, AND ALSO MY SEATING INFRONT NOTICE IT AND SHE WAS TERRIFIED OF WHAT GONNA HAPPENED. THIS IS HAPPENING THE ENTIRE ROUND TRIP FROM CLEVELAND OHIO TO SOUTH CAROLINA. IM RISKING THE LIFE OF MY FAMILY. WHEN I TRIED TO REPLICATE IT BY MYSELF THE CAR WILL NOT SHAKE. THE DEALER EXAMINE AND STATED THAT FRONT BRAKE ROTORS ARE SLIGHTLY OUT OF ROUND. AND TO REPLACE IT WILL CHARGED ME 379.95 AS WHAT THEY SAID ITS PAST BEYOND 12,000 MILES. VERY UNRELIABLE PARTS THEY PUT, VERY POOR METAL QUALITY OF BRAKE ROTORS CANT WITHSTAND NORMAL FRICTION. *TR
Seats, Jul 14, 2014
SEAT HEAD RESTRAINT CAUSES NECK STRAIN AND REQUIRES VISITS TO DOCTOR OR CHIROPRACTOR. *TR
Service brakes, May 21, 2014
WE PURCHASED A 2012 HONDA ODYSSEY ON FEBRUARY 18, 2012 FROM SPREEN HONDA. WE RECEIVE 3 FREE OIL CHANGES AND TIRE ROTATIONS. THE FIRST OIL CHANGE DID NOT INCLUDE A TIRE ROTATION, BUT THE SERVICE DEPARTMENT STATED THAT THE BRAKES WERE IN GREAT SHAPE. THE 2ND OIL CHANGE INCLUDED A TIRE ROTATION. THIS WAS APPROX. IN JUNE OF 2012. AFTER THE TIRE ROTATION, WE EXPERIENCED SOME SHAKING AT HIGHER SPEEDS WHEN WE APPLIED THE BRAKES. TOOK THE VEHICLE BACK TO SPREEN HONDA AND JIM, THE SERVICE MANAGER STATED THE ROTORS WERE WARPED AND IT WAS FROM 'THE HEAT'. HE RESURFACED THEM FOR FREE UNDER THE WARRANTY. IN JUNE OF 2013, WE HAD BOTH FRONT AND REAR BRAKES REPLACED. THE ROTORS WERE RESURFACED AS PART OF THE BRAKE INSTALLATION. WE REPLACED ALL FOUR TIRES IN MARCH OF 2014. THIS WAS THE 2ND SET OF NEW TIRES FOR THIS VAN. AN OIL CHANGE AND TIRE ROTATION WAS DONE BY FIRESTONE ON 5/3/2014. WE EXPERIENCED SHAKING WHEN APPLYING BRAKES, ESPECIALLY DOWN HILL. RETURNED VEHICLE TO FIRESTONE AND TALKED TO THE MANAGER. HE DID A BRAKE INSPECTION AND STATED THE ROTORS WERE WARPED AND THEY DIDN'T HAVE ENOUGH SURFACE ON THEM TO RESURFACE SO THEY WOULD NEED TO BE REPLACED. LOOKED OVER MY RECORDS FOR THE TOYOTA CAMRY I TRADED IN TO SEE THAT THERE WAS NOT A HISTORY OF MISUSE OF BRAKES AND THE ROTORS WERE REPLACED AFTER FIVE YEARS. CALLED HONDA AND SPOKE TO THEIR RECALL DEPARTMENT WHO TOLD ME THERE WERE NO RECALLS. RECEIVED ANOTHER CALL FROM HONDA WHO TOLD ME THERE WAS NOTHING HE CAN DO AND NOTED THE ACCOUNT. TOLD HIM THAT I AM LOOKING FURTHER INTO THIS MATTER AND WILL TAKE IT FROM THERE. CALLED THE SERVICE MANAGER AT SPREEN HONDA AND HAVE YET TO RECEIVE A CALL BACK REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Service brakes, May 8, 2014
STEERING WHEEL VIBRATES SEVERELY WHEN BRAKES ARE APPLIED AT HIGHWAY SPEEDS. THE BRAKES WERE HOT DUE TO STEEP DESCENTS WHILE MOUNTAIN DRIVING. STEERING WAS SERIOUSLY IMPAIRED DUE TO EXTREME SHIMMYING EFFECTING THE ENTIRE FRONT END. BRAKING WAS NEARLY IMPOSSIBLE. *TR
Steering, Apr 23, 2014
I LEASE A HONDA ODYSSEY YEAR 2012. I LIVE IN SOUTH FLORIDA, AND DURING THE SUMMER IT RAINS DAILY HERE. ALREADY IN TWO DIFFERENT INSTANCES WHEN DRIVING THROUGH A SHALLOW PUDDLE OF WATER THE CAR'S BATTERY INDICATOR LIGHTED ON AND THE STEERING WHEEL LOCKED MAKING IT IMPOSSIBLE TO TURN. I TOOK THE CAR TO THE DEALERSHIP- AUTONATION HONDA HOLLYWOOD, 1450 NORTH STATE RD 7, HOLLYWOOD, FL 33021- SERVICE DEPARTMENT AS SOON AS THIS HAPPENED IN THE SUMMER OF 2013. THEY TOLD ME IT WAS PROBABLY BECAUSE THE BELT WAS GETTING WET, AND TO AVOID GOING THROUGH PUDDLES OF WATER, WHICH IS IMPOSSIBLE IN THIS REGION! I SPOKE TO THE SUPERVISOR AND HE TOLD ME THEY RECEIVED MANY REPORTS ABOUT THE PROBLEM, BUT HEADQUARTERS HAD NOT ISSUED ANY RECALL. SO, HE COULDN'T PROVIDE ANY SOLUTION. THE SECOND TIME THIS HAPPENED, I WAS DRIVING WITH MY 6 AND 4 YEAR OLD IN THE CAR, AND I ALMOST HAD A HEAD ON COLLISION WITH ANOTHER CAR BECAUSE I COULD NOT COMPLETE MY TURN. I WAS YESTERDAY AT THE DEALERSHIP SERVICE DEPARTMENT FOR MY CAR'S SERVICE AGAIN, AND I MENTIONED IT TO THE SUPERVISOR AGAIN. HE SAID HE HEARD THIS SEVERAL TIMES, BUT HE COULD NOT PROVIDE ANY SOLUTION. WITH THE RAIN SEASON APPROACHING, IT IS A MATTER OF TIME FOR ME OR ANOTHER DRIVER TO HAVE AN ACCIDENT. THIS IS A FAMILY CAR, AND MOST OF THE TIMES USED TO TRANSPORT LITTLE CHILDREN. *TR
Seat belts, Apr 14, 2014
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT A CHILD SOMEHOW WAS ALE TO WRAP THE MIDDLE REAR SEAT BELT AROUND HER NECK. THE CONTACT HAD TO CUT THE SEAT BELT FROM THE CHILD'S NECK BECAUSE IT DID NOT HAVE A TRADITIONAL RELEASE BUTTON. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SEAT BELT WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Exterior lighting, Apr 11, 2014
HEADLIGHTS ARE AIMED TOO LOW, DEALERSHIP IS CHARGING ME $85 DOLLARS TO HAVE IT ADJUSTED AS THEY SAID IT IS NOT COVERED BY WARRANTY, VEHICLE WAS LEASED AS NEW; ADJUSTED IT MYSELF BUT IT IS AT THE HIGHEST SETTING AND STILL TOO LOW, ADDED FACTORY FOG LAMPS BUT DID NOT REALLY HELP WITH FORWARD ILLUMINATION, LIGHTS ARE OVERRUN BY VEHICLE ON HIGHWAYS GOING 65-70 MPH. VEHICLE IS STILL UNDER WARRANTY , BUT I'M WAITING FOR HONDA TO RECALL AND REPLACE THESE POORLY DESIGNED HEADLAMPS. I DO A LOT OF NIGHT DRIVING AS I WORK NIGHTS, I WAS NOT ABLE TO CATCH THIS ON THE TEST DRIVE, AS TEST DRIVES ARE USUALLY DONE IN BROAD DAYLIGHT. *JS