2013 Honda Odyssey
Problems, recalls and owner-reported issues
Engine is the leading concern among 210 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Odyssey model years with reports.
Of the 2013 reports, 17 involved a crash and 4 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, mid/rear assemblyNov 17, 2017
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
If the seat tips forward during braking, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket to the second row outboard floor strikers, free of charge. The recall began April 2, 2018. Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.
Campaign 17V725000 on NHTSA.gov
Seats, mid/rear assemblyDec 27, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2011-2016 Odyssey vehicles manufactured August 17, 2010, to October 1, 2015. The affected vehicles have second row outboard seats that have a release lever that allows the seats to move for easier access to the third row of seats. This release lever may remain in the unlocked position allowing the seats to move unexpectedly.
An unlocked second row outboard seat increases the risk of injury to the seat occupant during a crash.
Honda will notify owners, and dealers will install an additional bracket and spring to both second row outboard seats, free of charge. Interim letter has been mailed, and a second notification will be sent . Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KD5.
Campaign 16V933000 on NHTSA.gov
EngineAug 27, 2013
Honda is recalling certain model year 2013 Pilot 2WD and 4WD vehicles and certain model year 2013 Odyssey vehicles. During manufacturing of the engine piston, it is possible that the heat treatment process was not properly applied, resulting in the piston having an insufficient hardness level, making it more susceptible to premature wear.
A worn piston may suddenly fail, causing the engine to stall, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the engine short block free of charge. The recall began on September 16, 2013. Owners may contact Honda at 1-800-999-1009. Honda's recall numbers are JB4 (Honda Odyssey) and JB5 (Honda Pilot).
Campaign 13V382000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2013
Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. During sub-freezing temperatures, the brake-shift interlock blocking mechanism may become slow and allow the gear selector to be moved from the Park position without pressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."
If the gear selector is moved from the park position without pressing the brake pedal it can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated brake shift interlock blocking mechanism free of charge. The recall began on May 13, 2013. Owners may contact Honda at 1-800-999-1009. Honda's campaign recall numbers are S96, S97, and S98.
Campaign 13V143000 on NHTSA.gov
Air bagsJan 18, 2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 13V016000 on NHTSA.gov
Representative owner complaints: engine
73 reports, newest first. Show all
Engine, May 14, 2018
REAR ENGINE MOUNT FAILED WITHIN 5 YEARS LESS THAN 36,000 MILES IN NORMAL DRIVING CONDITION. THIS CAUSED EXCESSIVE ENGINE VIBRATION.
Engine, May 11, 2018
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HESITATED AND FELT AS IF IT WOULD STALL. THE CONTACT WAS ABLE TO DRIVE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO LUTHER BROOKDALE HONDA IN BROOKLYN CENTER, MINNESOTA 55429 WHERE IT WAS DIAGNOSED THAT THERE WAS CARBON BUILD-UP ON PISTON NUMBER THREE AND THE ENGINE NEEDED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA E-MAIL. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Power train, Engine, Mar 13, 2018
SERVICE BULLETIN 13-081. CEL (1/7/16) : CYLINDER 3 COIL R/R WITH SPARK PLUG ( OTHER SHOP - PAID $166.75 ) CEL (3/11/16) : P2422EVAP CANISTER CAME UP FOR SAME SYMPTOM (HONDA SAID CODE IS NOT P0303 - PAID $1722.86) CEL (7/18/17) : P0303 MISFIRE NO.3 CYLINDER (AUTOZONE) CEL (7/18/17 - 10 MIN FROM AUTOZONE) - P0353 NO3 CYLINDER IGNITION COIL CIRCUIT CAME UP (HONDA - PAID $255.41 ; HONDA SAID CODE WAS NOT BETWEEN P0301 TO P0304 SO I HAD TO PAY FOR IT - THEY DO NOT CARE WHAT AUTOZONE SAID ) RECEIVED SEVERAL TIMES WARNING WHEN I GO AND CHANGE ENGINE OIL FROM THE SHOP THAT I DO NOT HAVE ANY LEFT OVER OIL IN THE TANK. CEL (3/5/18) : FOUND OUT CAR HAS A MISFIRE ON CYLINDER 4 AND RING ON CYLINDER 4 IS LEAKING (OTHER SERVICE - GOT A SUGGESTION TO GO HONDA DEALER TO CHECK) MADE AN APPOINTMENT AT HONDA DEALER ON 3/8/18 WITHOUT CEL. TECH SAID NO CODE IN PCM FI SYSTEM. HE SAID HONDA CODE IS DIFFERENT FROM ANY OTHER SHOP, SO THEY ONLY FOLLOW WHAT HONDA'S COMPUTER SAYS.(MY OPINION IS THAT WHAT IF THEY DEBUG THEIR SOFTWARE AFTER LOST SETTLEMENT NOT TO SHOW CODE P0301 TO P0304 AND SHOW LITTLE DIFFERENT CODE FOR CUSTOMER'S RESPONSIBILITY - WHAT IF ALL OTHERS SAY P0303 ; ONLY HONDA COMES UP WITH DIFFERENT CODE) TECH SAID IF I DO NOT PAY FOR IT, HE DOES NOT EVEN LOOK AT IT. HE SAID HE DOES NOT WANT TO DO ANYTHING ON THE ENGINE WHICH HAS 184,000 MILES ON IT IF HONDA OR I DO NOT PAY (IT'S 2013 ODYSSEY) HE TOLD ME THIS FOR THE OIL LEAKING WHICH EVERY CAR BURN A QUART OF OIL EVERY 1,000 MILE, SO I HAVE TO CHECK OIL LEVEL ALL THE TIME. HE SAID WHEN I HAVE ANOTHER CEL ON, JUST COME TO HONDA TO CHECK. (DO NOT GO ANY OTHER SHOP OR BRING CODE FROM OTHER SHOPS - HE IS NOT GOING TO AGREE ON ANY OTHER SHOP'S CODE OR COMMENT) MY WORRY IS THAT IF OTHER SHOPS SAY P0303 OR P0304, AND HONDA SAYS DIFFERENT CODE WHICH MAKE I PAY FOR IT. WHAT'S GOING TO HAPPEN?
Engine, Jan 8, 2018
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, ESPECIALLY ABOVE 40 MPH, THERE WAS VIBRATION IN THE VEHICLE AND THE ECO WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER (APOSTOLAKIS HONDA, 3156 ELM RD, CORTLAND, OH 44410) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TT *TR
Engine, Nov 1, 2017
CHECK ENGINE LIGHT CAME ON AT 77250 MILES DEALERSHIPINSP CHECK ENGINE LIGHT CAME ON AT A CHECK ENGINE LIGHT CAME ON AT APPROXIMATELY 77230 MILES HONDA DEALERSHIP DIAGNOSED AS CODE P0302 MISFIRE FOUND FILED PLUG REPLACED PISTON RINGS ON CAL 1-3 AND REPLACED SPARK PLUGS 1-4 .THIS IS NOT THE WORK SCOPE CALLED FOR BY THE 2013 RECALL FOR PISTON PROBLEMS BUT COULD BE RELATED. I AM CONCERNED SINCE I AM THE ORIGINAL OWNER OF A2003 HONDA ODYSSEY WITH 372000 MILES ON IT WITHOUT REQUIRING ANY ENGINE WORK OTHER THAN MAINTENANCE SPECIFIED AND PERFORMED BY HONDA .I AM THANKFUL FOR THE ENGINE WARNING LIGHT HOWEVER THE SUDDEN STOPPING TO RESULTING FROM ITS FAILURE COULD CAUSE A SERIOUS OR FATAL ACCIDENT.R
Electronic stability control (ESC), Engine, Fuel/propulsion system, Oct 20, 2017
CAR CONSUMES OIL-ENGINE MISSES AND STALLS-LIGHTS COME ON SIGNALING TRACTION. BACK SEAT SLIDES BACK AND FORTH CONSTANTLY- SOLUTION ON NHTSA WEBSIT IS RECALL NUMBER 13V382000 RECALL DATE 08/27/2013 COMPONENT ENGINE SUMMARY HONDA IS RECALLING CERTAIN MODEL YEAR 2013 PILOT 2WD AND 4WD VEHICLES AND CERTAIN MODEL YEAR 2013 ODYSSEY VEHICLES. DURING MANUFACTURING OF THE ENGINE PISTON, IT IS POSSIBLE THAT THE HEAT TREATMENT PROCESS WAS NOT PROPERLY APPLIED, RESULTING IN THE PISTON HAVING AN INSUFFICIENT HARDNESS LEVEL, MAKING IT MORE SUSCEPTIBLE TO PREMATURE WEAR. CONSEQUENCE A WORN PISTON MAY SUDDENLY FAIL, CAUSING THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE ENGINE SHORT BLOCK FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 16, 2013. OWNERS MAY CONTACT HONDA AT 1-800-999-1009. HONDA'S RECALL NUMBERS ARE JB4 (HONDA ODYSSEY) AND JB5 (HONDA PILOT). VICTORY HONDA REFUSES TO REPLACE SHORT BLOCK--THEY CLAIM MY VIN NUMBER DOES NOT MATCH COMPLAINT--CALLED HONDA AMERCAN AND THEY HUNG THE PHONE UP ON ME. CAR WAS BEING DRIVEN ON HWY 51 NEAR COVINGTON (SPEED LIMIT 55) I AM ALSO BEING TOLD BY VICTORY HONDA OF JACKSON TN THAT MY ODYSSEY FALLS UNDER SERVICE BULLETIN 13081 (PISTON RING REPLACEMENT) AND NOT UNDER BULLETIN SERVICE 13075 (SHORT LOCK REPLACEMENT). I AM TRYING TO VERIFY THIS AND CAN FIND NO SUPPORTING DATA.
Engine, Jun 19, 2017
THERE WAS A RECALL ON MY MODEL. THIS PISTON RINGS WEAR PREMATURELY AND CAUSE THE ENGINE TO STALL. THE OFFICIAL REPORT (RECALL #13V382000) LISTS ONE OF THE DANGERS AS THE FACT THAT THE ENGINE CAN STALL AND INCREASE THE RISK OF CRASH/INJURY. HOWEVER, HONDA WILL NOT COVER THE REPAIR AS THE VEHICLE HAS A SALVAGE TITLE. HOWEVER, I DO NOT SEE HOW THIS IS NOT A SAFETY ISSUE AND THEREFORE SHOULD BE LEGALLY REQUIRED TO BE COVERED AS IT PUTS MY FAMILY IN DANGER.
Engine, Feb 25, 2017
ON 2/22/2017, MY WIFE WAS DRIVING VEHICLE, SUDDENLY HESITATES AND STALLS. PROCEEDS TO THE NEAREST VEHICLE SERVICE LOCATION (NOT A HONDA DEALER). TECHNICIAN EVALUATES CODES (ALL MISFIRES - P0304, P0305, P0306 & P0300). INFORMS WIFE OF PISTON/ENGINE RECALL AND SERVICE BULLETINS. REPLACES 3 SPARK PLUGS TO MAKE VEHICLE DRIVABLE AND CLEARS CODES. ADVISES TO CONTACT HONDA DEALERSHIP. I CONTACT DEALERSHIP AND MAKE APPOINTMENT FOR NEXT MORNING (2/23). AFTER BRINGING IN VEHICLE, DEALER ADVISES THAT UNDER WARRANTY THEY ARE NOT AUTHORIZED TO DO REPAIR AS THE CODES WERE CLEARED BY 3RD PARTY AND ARE NOT SHOWING NOW. THEIR RECOMMENDATION IS TO DRIVE VEHICLE UNTIL ISSUE ARISES AGAIN (NOT IF ISSUE ARISES, BUT WHEN ISSUE ARISES) AND TO HAVE IT BROUGHT BACK TO DEALER FOR REPAIR. I EXPRESSED CONCERN THAT THIS IS A KNOWN AND DOCUMENTED DEFECT, YET THEY WILL NOT REPAIR. I ALSO EXPRESSED THAT THIS IS A LEGITIMATE SAFETY CONCERN IN THAT THE FAILURE WAS SUDDEN AND UNEXPECTED AND THAT IF MY WIFE WAS DRIVING THE VEHICLE WITH MY CHILDREN ABOARD AND THE FAILURE OCCURS IN TRAFFIC OR AS SHE IS MERGING OR ENTERING A ROADWAY, A CRASH CAN OCCUR. DEALER MAINTAINED POSITION THAT THEY WERE NOT AUTHORIZED TO DO THE WORK UNDER THE WARRANTY. CONTACTED AMERICAN HONDA AND WAS TOLD THAT WORK WOULD NOT BE AUTHORIZED DUE TO 3RD PARTY CLEARING CODES. HONDA ASSIGNED CASE MANAGER AND CASE NUMBER ([XXX]) AND ADVISED THE SAME. I HAVE ASKED TO SPEAK TO SUPERVISORS, BUT HAVE NOT RECEIVED A RESPONSE TO DATE. AM CONCERNED THAT THIS IS A KNOWN DEFECT, WITH A KNOWN REPAIR, AND HONDA'S REFUSAL TO ADDRESS IS A SIGNIFICANT SAFETY CONCERN. NOTICED SIMILAR COMPLAINTS LISTED AS NHTSA 10950032, 10907653, 10875963, 10682162, 10660226, 10588234, 10496891. DEALERSHIP IS HONDA KINGSPORT (TN). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Feb 7, 2017
I HAD JUST TAKEN A SHORT DRIVE AND WAS BACKING THE VEHICLE BACK INTO MY DRIVEWAY WHEN THE ENGINE LIGHT CAME ON AND THE ENGINE STARTED TO ACT LIKE IT HAD A MISFIRE. THIS HAPPENED AT JUST OVER 60,000 MILES. I TOOK IT TO THE LOCAL HONDA DEALER (JENKINS & WYNNE OF CLARKSVILLE, TN) TO SEE IF THERE MIGHT BE A RECALL ON THE ISSUE OR IF IT WAS A COMMON PROBLEM. THEY CHECKED OUT MY VAN AND TOLD ME THAT IT WAS A COMMON RECALL FOR MY MODEL WHICH WAS A FOULED SPARK PLUG IN CYLINDER FOUR DUE TO THE PISTON RINGS ALIGNING AND CAUSING OIL TO ENTER THE CHAMBER AND CAUSE THE SPARK PLUG TO FOUL. THIS ALSO EXPLAINS WHY I USE SO MUCH OIL IN BETWEEN OIL CHANGES. HOWEVER, WHEN THEY ENTERED MY VIN INTO THE COMPUTER, MY VEHICLE DOES NOT COME UP AS COVERED UNDER THE 8 YEAR UNLIMITED MILLAGE RECALL THEY HAD FOR THIS PROBLEM. SO I TALKED TO TWO DIFFERENT PERSONNEL AT AMERICA HONDA TO SEE IF I COULD GET THIS PROBLEM RECTIFIED WITH OUT ME SPENDING OVER $2,000 OUT OF POCKET. SINCE IT IS THE EXACT SAME PROBLEM ON THE VEHICLES COVERED UNDER THE WARRANTY. THEY WERE NO HELP IN FIXING MY PROBLEM.
Engine and engine cooling, Service brakes, Dec 12, 2016
WHILE DRIVING IN THE MOUNTAINS OF COLORADO WHILE ON VACATION OUR STEERING WHEEL WAS VIOLENTLY SHAKING AND VIBRATING WHILE BRAKING DOWNHILL. THIS WAS VERY SCARY FOR OUR FAMILY FROM ILLINOIS TO EXPERIENCE. WE SCHEDULED IMMEDIATE REPAIRS AT THE SHOP NEAREST US ON 6/22/2015 WITH 36,206 MILES ON OUR HONDA ODYSSEY. WE HAD NEW ROTORS ON FRONT AND REAR REPLACED AND FRONT BRAKES $685. UNFORTUNATELY, WHILE ON A ROAD TRIP TO SEE FAMILY IN MICHIGAN WE AGAIN EXPERIENCED SHAKING OF THE STEERING WHEEL UPON BRAKING. ON 12/2/2016 57,428 MILES WE AGAIN HAD TO PAY FOR REAR ROTORS AND BRAKES. WE HAVE NEVER EXPERIENCED THE FREQUENCY OF REPAIRS (WE TRUST OUR REPAIR GUY) IN ANY OF OUR OTHER VEHICLES (FORDS AND CHEVYS). OUR VAN IS USUALLY DRIVEN AROUND TOWN WITH KID'S ACTIVITIES. EXPRESSWAY AND HIGH SPEED DRIVING IS LIMITED. THIS IS OUR FIRST HONDA. THEN ON 12/10/2016 WITH 57,569 MILES THE ENGINE LIGHT AND VSA (VEHICLE STABILITY ASSIST) LIGHT STAYS ON. TURNS OUT SPARK PLUGS 1 AND 2 FOULING..I'M SEEING THERE ARE COMPLAINTS HERE ABOUT THESE SAME ISSUES. I CONTACTED HONDA REGARDING THE SPARK PLUGS AND THEY SAID THERE IS AN EXTENSION TO COVER THIS IF I WENT TO AN AUTHORIZED DEALER. I HOPE THIS IS TRUE AND IT WORKS OUT, REPAIRS ARE EXPENSIVE AND WE WANT TO BE SAFE!
Engine, Fuel/propulsion system, Sep 19, 2016
EXCESSIVE OIL BURNING AND PREMATURE SPARK PLUG FAILURE. THE CAR WAS DRIVING ON THE HIGHWAY WHEN IT WAS NOTICED TO BE RUNNING POORLY.
Engine, Jun 22, 2016
WHEN DRIVING IN TOWN AND STOPPING FOR LIGHTS THE CAR HESITATES WHEN STEPPING ON THE GAS AGAIN AND ALMOST STOPS. I CAN GET IT TO GO AGAIN IF I LET GO OF THE GAS AND STEP ON THE GAS AGAIN. THIS ALSO HAPPENS WHEN I AM DRIVING ON THE FREEWAY AND I GO TO ACCELERATE AND IT HESITATES THEN I DO THE SAME THING AND IT STARTS TO PICK UP SPEED. THIS IS DANGEROUS WHEN I AM TRYING TO TURN IN FRONT OF CARS, SWITCH LANES AND WHEN OTHERS DO NOT NOTICE I STOP WHEN STARTING OFF AT A LIGHT. I HAVE HAD THIS INTO THE REPAIR SHOP AND THEY SAY IT IS A COMPUTER PROBLEM BUT THERE IS NO FIX. I WANT TO BUY A NEW HONDA BUT CAN NOT BUY ANOTHER CAR WITH THIS PROBLEM CONNTINUES. UNFORTUNATELY IT DOES NOT DO IT ON COMMAND SO I CANNOT GO AND GET A REPAIR MAN TO RIDE AND FEEL THE PROBLEM. I HAVE HAD SEVERAL FRIENDS WHO DROVE THE CAR ALSO COMMENT ON THIS PROBLEM. PROBLEM STARTED WHEN I BOUGHT THE CAR AND IS STILL HAPPENING 3 YRS LATER.
Power train, Air bags, Engine, Jun 13, 2016
2013 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO DEALERSHIP REFUSAL TO PROVIDE LOANER VEHICLE UNTIL RECALL REPAIRS ARE COMPLETE, REFUSAL TO REPLACE KEY AND BATTERY. *SMD THE CONSUMER STATED THERE WERE SEVERAL RECALLS ON THE VEHICLE. THE DEALER REFUSED TO PROVIDE SERVICE, BECAUSE THE CONSUMER DID NOT HOLD A WASHINGTON STATE LICENSE. *JB
Engine, Sep 25, 2015
MY HONDA ODYSSEY 2013 SHOOK ABRUPTLY AS I WAS SLOWING DOWN TO PARK AND SUDDENLY STOPPED RESPONDING TO ANYTHING, STEERING WHEEL GOT LOCKED AND THE VEHICLE STOPPED MOVING. I CALLED AAA AND MY CAR WAS TOWED TO THE DEALER AND I LEFTED MY VEHICLE THERE OVER NIGHT. IN THE MORNING, THE AERVICE MANAGER EXPERIENCED THE SAME SHAKING AND DYING OF THE ENGINE, CALLED ME AND CONFIRMED THAT HE ALSO EXPERIENCED THE SAME PROBLEM THAT I EXPERIENCED THE NIGHT BEFORE. HOWEVER, I GOT A CALL IN THE AFTERNOON FROM THE SERVICE MANAGER AND HE EXPLAINED TO ME THAT HIS TECHNICIANS WERE NOT ABLE TO REPLICATE THE PROBLEM. HE SAID THAT THEY TESTED MY VEHICLE AND FOUND NO PROBLEM. THEY ARE GOING TO RETURN THE VEHICLE TO ME WITHOUT FINDING OUR OR FIXING THE PROBLEM, AND ARE GOING TO CHARGE ME OVER $100 DOLLARS TO RUN TESTS THAT SHOWED NOTHING. NOW, THEY ARE GIVIBG ME NO CHOICE BUT TO DRIVE A CAR THAT CAN DIE ON ME IN THE MIDDLE OF FREEWAY OR BUSY STREET. LIVES CAN BE LOST OR SERIOUS INJURY CAN OCCUR, BUT THEY ARE REFUSING TO DO ANYTHING ABOUT IT. I CALLED NATIONAL HONDA CUSTOMER SERVICE REPRESENTATIVE, FILED A COMPLAINT ON 9/23, BUT THE REPRESENTATIVE SAID THAT BECAUSE I'M OUT SIDE OF WARRANTY, I'M REPONSIBLE FOR THE DIAGNOSTIC TESTING FEE, AND HE DOESN'T THINK THEY CAN DO ANYTHING ABOUT THE PROBLEM. HE DID, HOWEVER SENT MY CASE TO A CASE MANAGER. I'M STILL WAITING TO HEAR FROM HIM/HER.
Electrical system, Engine, Fuel/propulsion system, Aug 9, 2015, fire
I HAD JUST COMPLETED A TRIP TO GREENVILLE, SC AND PULLED INTO MY DRIVE. I HAD TAKEN A LOAD OF ITEMS INTO MY HOUSE WHEN I CAME BACK OUT AN NOTICE SMOKE COMING FROM UNDER THE HOOD. I UNLATCHED THE HOOD TO CHECK ON THE SMOKE WHEN FLAMES STARTED COMING OUT OF FROM UNDER THE HOOD. I START SPRAYING WATER UNDER THE HOOD AS I CALL OUR SECURITY WHICH CALL OUR LOCAL FIRE DEPARTMENT. OUR SECURITY CAN AND ASSISTED ME TRYING TO EXTINGUISH THE FIRE UNTIL THE FIRE DEPARTMENT CAN AND FINISHED EXTINGUISHING THE FIRE. THE 2013 HONDA WAS DETERMINED TO BE A TOTAL LOSS BY USAA. THE FIRE DEPARTMENT STATED IT WAS AN ELECTRICAL/MECHANICAL PROBLEM THAT CAUSED THE FIRE. I CONTACTED HENDRICKS HONDA DEALERSHIP IN GREER, SC ABOUT THE FIRE WHERE THEY COULD INVESTIGATE FOR WARRANTY CLAIM/DEFECT. THEY DID NOT DO ANYTHING, THEY HAVE IGNORED MY REQUEST NOR HAS HONDA AUTOMOTIVE OF AMERICA ACCEPTED OR INVESTIGATED.
Power train, Engine, Fuel/propulsion system, Feb 9, 2015
WHEN DRIVING - OUR TRACTION CONTROL AND ENGINE LIGHT HAS COME ON SEVERAL TIMES AND THE ENGINE HAS BEEN SO ROUGH THAT WE HAD TO STOP AND LET IT COOL DOWN BEFORE TAKING IT IMMEDIATELY HOME. THE FIRST TIME WE TOOK IT IN - WE WERE TOLD THAT "SOMETHING" (DIRT) MAY HAVE GOTTEN INTO THE PISTON CHAMBER AND CAUSED A MISFIRE OF THE SPARK PLUGS, BUT THAT WE SHOULD BE OK. THEN IT HAPPENED AGAIN AND AGAIN, BUT BECOMING MORE FREQUENT BETWEEN RESETTING THE CODES. WE WERE TOLD JUST TO REPLACE SPARK PLUGS 1 & 2. THEN AS WE WERE HAGGLING WITH HONDA OVER THE PHONE ABOUT WARRANTY COVERAGE AND THE FACT THAT THE LIGHT WAS CONTINUING TO COME ON - IT HAPPENED AGAIN BUT WORSE: THE ENGINE LIGHT WAS FLASHING AND IT WAS SOUNDING WORSE, SO WE DID NOT DRIVE IT UNTIL WE COULD GET IT SERVICED. WHEN IN THE SHOP THIS TIME - WE WERE TOLD AFTER THE DIAGNOSTIC THAT THE VAN NEEDED A NEW SHORT BLOCK DUE TO FAULTY PISTONS/PISTON RINGS AND IT WAS COVERED UNDER A RECALL/WARRANTY. THEN, AFTER WE LEFT THE VEHICLE AT THE DEALER FOR A WEEK WAITING FOR THEM TO GET THE PARTS AND FIX IT - WE CALLED TO PICK IT UP. BUT THIS TIME - THEY SAID WE WERE NOT COVERED, AND ALL THEY WOULD DO IS REPLACE THE SPARK PLUGS 1 THROUGH 4 - UNDER WARRANTY. *TR
Engine, Nov 22, 2014
THIS SECOND OCCURRENCE, AS WE STARTED TO DRIVE FROM PARK POSITION, THE CAR WAS RUNNING ROUGH AND THE CHECK ENGINE LIGHT AND TRACTION LIGHT CAME ON. THE DEALER DIAGNOSED IT IS THE PISTON RINGS, CAUSED BY BAD RINGS THAT LET THE SPARK PLUGS GET FOULED. THIS APPEARS TO BE THE SAME ISSUE AS RECALL # 13V382000 WHERE THEY CHANGED THE SHORT BLOCK. THEY WANT TO FIX THE PISTON RINGS AND LEAVE IT AT THAT. THAT IS NOT PROPER MECHANICAL PROCEDURE. *TR
Electrical system, Structure, Engine, Oct 27, 2014, fire
OUR 2013 HONDA ODYSSEY WITH 22,000 MILES WAS PARKED IN OUR DRIVEWAY FOR 2 DAYS AND SPONTANEOUSLY COMBUSTED. THE VEHICLE IS A TOTAL LOSS AND THE FIRE DAMAGES OUR POP-UP CAMPER AND THE SIDING ON OUR HOME. *TR
Engine, May 13, 2014
THE ENGINE STALLED AND SPUTTERED. THE ENGINE LIGHT CAME ON AND WE WENT TO THE DEALERSHIP. THE DEALER, HONDA AT THE AVENUES IN JACKSONVILLE, FL TOLD US THAT THEY COULD NOT REPLICATE THE PROBLEM AND SENT US HOME. TWO DAYS LATER IT HAPPENED AGAIN AND WHEN WE TOOK IT TO THE DEALER THEY TOLD US THAT HONDA WAS RECALLING OUR MODEL AND THAT WE HAD TO LEAVE THE CAR AT HONDA FOR THE WEEKEND. SOMETHING ABOUT REPLACING THE ENGINE BLOCK BECAUSE OF MELTING PISTON. *TR
Vehicle speed control, Engine, Feb 18, 2014
NO ACCELERATION RESPONSE TO DEPRESSED ACCELERATOR PEDAL FOR ABOUT 1 TO 2 SECONDS, WHEN PULLING AWAY FROM TRAFFIC LIGHTS. *TR
Engine and engine cooling, Electrical system, Jul 16, 2013
AIR CONDITION IN THE VEHICLE COMES BY ITSELF AND GOES OFF AFTER CERTAIN TIME EVEN THOUGH THE SWITCH IS OFF. WE GET COLD IN THE VEHICLE AND DOESN'T HAVE ANYWAY TO SWITCH IT OFF. DRIVER NEED TO SWITCH OFF FAN WHEN IT'S TOO COLD AND SWITCH ON THE FAN WHEN THE CABIN BECOMES HOT. HAVING DRIVERS MIND IN MAKING THIS MANUAL OPERATOR JOB, HE/SHE LOOSES THE CONCENTRATION ON THE ROAD. HAVING KIDS IN THE BACK THE CAR AND COMPLAINING ABOUT TEMPERATURE IS MOST ANNOYING THING FOR THE DRIVER AND MAKE DRIVER IRRITATING. THIS HAPPENS IN THE NEW HONDA VEHICLE IS UNBELIEVABLE. *TR
Air bags, Engine, May 28, 2013, crash
A DEER RAN IN FRONT OF OUR 2013 HONDA ODYSSEY VAN, WE HIT THE DEER DEAD CENTER NEITHER HEADLIGHT WAS BROKEN HOWEVER, THE GRILL, AC CONDENSER, FAN, GRILL, BUMPER, HOOD, LOCK ASSEMBLY AND SECURITY SYSTEM , RADIATOR SUPPORT AND MANY OTHER PARTS WERE DAMAGED TOTALING $4263.06. THE MOST INTERESTINGLY IN ENTIRE INCIDENT WAS THE AIR BAGS DID NOT INFLATE OR EVEN COME OUT UPON IMPACT. WE HAVE TAKEN IT TO JACK OF DIAMONDS IN TYLER FOR THE FIRST RECALL. *TR
Power train, Engine, Feb 8, 2013
UPON STARTING FROM A STOP SIGN OR RED LIGHT, THERE IS SOMETIMES A "HESITATION" WHERE THE TACHOMETER FALLS FROM AROUND 2000 RPM TO ABOUT 1000, THEN RECOVERS AFTER ABOUT 1 SECOND. THE CAR HAS BEEN TO THE DEALER TWICE - THEY ARE UNABLE TO REPLICATE THE CONDITION. *TR