2014 Honda Odyssey
Problems, recalls and owner-reported issues
Power train is the leading concern among 307 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Odyssey model years with reports.
Of the 2014 reports, 10 involved a crash. 7 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Seats, mid/rear assemblyMar 13, 2018
Honda (American Honda Motor Co.) is recalling certain 2014-2016 Honda Odyssey vehicles. The second row outboard seats have a lever to fold the seatback and slide the seat forward to access the third row seats. Due to a manufacturing error, if the walk-in release lever is used to fold a fully reclined left outboard seatback forward, the seatback may stay in the unlocked position (free-folding) or unexpectedly unlock without engaging the walk-in or recliner lever.
An unlocked second row left outboard seatback increases the risk of injury to the seat occupant during a crash.
Honda will notify owners, and dealers will confirm proper operation of the second row left outboard seatback, and install a support bracket to the seat recliner. If the seatback cannot lock, dealers will replace the seatback frame assembly. These repairs will be performed free of charge. The recall began May 7, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X0R.
Campaign 18V170000 on NHTSA.gov
Seats, mid/rear assemblyNov 17, 2017
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
If the seat tips forward during braking, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket to the second row outboard floor strikers, free of charge. The recall began April 2, 2018. Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.
Campaign 17V725000 on NHTSA.gov
Seats, mid/rear assemblyDec 27, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2011-2016 Odyssey vehicles manufactured August 17, 2010, to October 1, 2015. The affected vehicles have second row outboard seats that have a release lever that allows the seats to move for easier access to the third row of seats. This release lever may remain in the unlocked position allowing the seats to move unexpectedly.
An unlocked second row outboard seat increases the risk of injury to the seat occupant during a crash.
Honda will notify owners, and dealers will install an additional bracket and spring to both second row outboard seats, free of charge. Interim letter has been mailed, and a second notification will be sent . Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KD5.
Campaign 16V933000 on NHTSA.gov
Air bags, side/windowApr 7, 2014
Honda is recalling certain model year 2014 Odyssey vehicles manufactured October 2, 2013, through December 16, 2013. The shorting terminal, an electrical connector used to prevent air bag deployment before being installed into a vehicle, may have been damaged during assembly of the passenger-side side curtain air bag.
If the shorting terminal is damaged, the passenger-side side curtain air bag may fail to deploy thereby increasing the risk of occupant injury in a crash.
Honda will notify owners, and dealers will replace the damaged shorting pin with a new shorting coupler, free of charge. The recall began on May 16, 2014. Owners may contact Honda at 1-800-999-1009. Honda's number for this recall is JE2.
Campaign 14V175000 on NHTSA.gov
Representative owner complaints
307 reports, newest first.
Power train, Vehicle speed control, May 26, 2017
WHEN ACCELERATING FROM A STOPPED POSITION, THE CAR DID NOT ACCELERATE AND AT APPROXIMATELY 20-30 THE CAR VIOLENTLY BUCKED/JUMPED. THIS HAPPENED EVER TIME I TRIED TO ACCELERATE ONTO AN INTERSTATE HIGHWAY, AFTER SLOWING DOWN ON A CITY STREET, OR IN MY NEIGHBORHOODT TO MAKE A TURN OR FOR A RED LIGHT. SO, IT HAPPENED ACTUALLY ANYTIME THE SPEED DROPPED BELOW APPROXIMATELY 20 MPH.
Structure, May 24, 2017
THE RIGHT SIDE REAR LIFT AREA HAS HAD A METALLIC RATTLE SINCE THE CAR WAS SIX MONTHS OLD. IT'S BEEN TO HONDA FOUR TIMES FOR THIS COMPLAINT WITHOUT FINDING OR ELIMINATING THE RATTLE. HONDA REPLACED THE LIFT ARM ASSEMBLE DURING THE LAST VISIT. NOW THE DOOR BINDS AND WILL NOT CLOSE WITHOUT ASSISTANCE WITH MY HAND.
Service brakes, May 15, 2017
THE BRAKE ROTORS ARE FAULTY AND BECOME EASILY WARPED, CAUSING SEVERE SHAKING WHEN BRAKING, ESPECIALLY AT HIGHER SPEEDS BUT GENERALLY OVERALL. THE HONDA DEALER ADMITS THIS IS A KNOWN PROBLEM BUT WILL NOT COVER THE ISSUE UNDER WARRANTY. OUR VAN HAS LESS THAN 50,000 MILES, AND THE ISSUE WAS FIRST NOTICED AROUND 20,000 MILES. WE'VE TAKEN IT TO THE DEALER TWICE, AND THEY OFFERED TO "RESURFACE" THE ROTORS FOR $170 OR REPLACE WITH "UPDATED ROTORS" FOR $562 BUT DECLINED TO COVER UNDER WARRANTY (WE EVEN PURCHASED AN EXTENDED WARRANTY). I EMAILED THE DEALER WITH MY CONCERNS, AND I WAS TOLD THEY WOULD BE FORWARDED TO MANAGEMENT. I CALLED HONDA AS WELL TO REGISTER A COMPLAINT, AND THE HONDA REPRESENTATIVE SAID SHE WOULD FORWARD OUR CONCERNS TO ENGINEERING.
Vehicle speed control, May 11, 2017
WHEN I TRY AND ACCELERATE FROM A SLOW OR STOPPED POSITION MY VEHICLE STUTTERS OR HESITATES BEFORE SPEEDING UP. IT'S BEEN DOING THIS NOW FOR SEVERAL MONTHS. I NOTICED IT AFTER MY FILTER WAS CHANGED ON OCT 26,, 2016 AT THE DEALERSHIP. WHEN MY SONS RAISED THE HOOD THEY FOUND THE TOP WAS NOT CLOSED DOWN AND LOCKED ON THE FILTER. A LOT OF TRASH HAD GOTTEN IN THERE. THE PROBLEM SEEMS TO BE GETTING WORSE. I'VE MENTIONED IT TO DEXTER ALEXANDER AND HE HAD THE SERVICE GUYS BLOW IT OUT BUT IT HASN'T HELPED. THIS IS A $38,000 VEHICLE THAT I'M PAYING ON EVERY MONTH. THIS SHOULD' BE HAPPENING. THIS IS MY SECOND ODYSSEY. NEVER HAD A PROBLEM WITH MY FIRST ONE. PLEASE PLEASE PLEASE FIGURE OUT WHAT'S CAUSING THIS AND FIX IT. I'D HATE FOR YOU TO LOSE ME AS A CUSTOMER.
Power train, May 5, 2017
CLANKING AND JERKING WILL NOT ACCELERATE ALSO WAS HIT IN DC TRAFFIC AND IT COULD NOT KEEP UP. TOOK IT IN A WITH VIDEO AND HONDA ACTED AS IF THEY DIDN'T KNOW WHAT WAS GOING ON.
Service brakes, May 2, 2017
WHILE TRAVELING HOME FROM A FAMILY TRIP TO OUR LOCAL MOUNTAINS, THE STEERING WHEEL BEGAN TO VIOLENTLY SHUTTER WHILE APPLYING THE BRAKES. THE ELEVATION CHANGE FROM BIG BEAR, CALIFORNIA TO THE BOTTOM OF THE HILL IN HIGHLAND, CALIFORNIA IS APPROXIMATELY 5400 FEET. I WAS NOT "RIDING" THE BRAKES NOR WAS I SPEEDING. I ONLY APPLIED THEM TO APPROPRIATELY SLOW THE VEHICLE IN CURVES. I WAS CONCERNED ENOUGH THAT I WAS NOT GOING TO BE ABLE TO AFFECTIVELY SLOW THE VEHICLE, OR CONTROL THE VEHICLE, THAT I PULLED OVER AND INSPECTED ALL FOUR BRAKE ROTORS AND SAW NOTHING VISUALLY. WHEN RESUMING DOWN THE HILL, THE SHUTTERING WAS MUCH BETTER FOR A COUPLE OF CURVES AND THEN CONTINUED AGAIN. I WAS ABLE TO NURSE THE VEHICLE DOWN THE HILL, UNTIL THEY WERE MORE STRAIGHTAWAYS AND I NEEDED THE BRAKES LESS. THE SHUTTERING DIMINISHED UPON LESS USE/COOLING. UPON RESEARCHING THIS ISSUE WITH MY VEHICLE, I FOUND THAT OVERHEATING OF THE BRAKE ROTORS IS EXTREMELY COMMON ON MY HONDA VEHICLE. I ALSO LEARNED THAT HONDA IS AWARE OF THE ISSUE, SO MUCH SO THAT THEY HAVE REDESIGNED THE REPLACEMENT ROTORS FOR MY VEHICLE. THE REDESIGN INCLUDES ROTOR VENTS TO HELP KEEP THE ROTORS COOL. I FEEL THE DESIGN FLAW OF THE ORIGINAL EQUIPMENT ROTORS IS A SIGNIFICANT SAFETY ISSUE THAT SHOULD BE ADDRESSED BY HONDA THROUGH A RECALL.
Service brakes, Apr 26, 2017
LIKE SO MANY OTHER ODYSSEYS, THE BRAKES VIBRATE AND SHAKE THE STEERING WHEEL UNDER HEAVY BRAKING SUCH AS STOPPING AT THE BOTTOM OF A HILL. HONDA HAS COME UP WITH NEW PART #, BUT THEY SAY NOT COVERED ON OUR VEHICLE. SHOULD NOT HAVE TO REPLACE ROTORS & PADS AT 22000 MILES.
Service brakes, Apr 26, 2017
CAR HAS 53,000 MILES ON AND WHILE DRIVING IN SPEEDS ABOVE 30 MPH THE STEERING WHEEL VIOLENTLY SHAKES AND IS WORSENS WITH INCREASED SPEEDS. THIS SHAKES MY ENTIRE BODY, STEERING COLUMN AND MAKES IT DIFFICULT TO CONTROL THE WHEEL. I HAD ALREADY REPLACED BOTH FRONT AND BACK PADS AND HAD ROTORS TURNED AROUND 23K. ALL WORK DONE AT HONDA DEALERSHIP
Seats, Apr 17, 2017
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS OR MAKING A TURN, THE SECOND ROW DRIVER AND PASSENGER SEATS FAILED TO LOCK IN PLACE AND INDEPENDENTLY SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER RELATED TO THE SEATS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
Other or unspecified, Apr 4, 2017
HARD TRANSMISSION SHIFTS MOSTLY OCCUR AT LOW SPEEDS WHILE I AM IN HEAVY TRAFFIC. IF I SLOW DOWN ALMOST TO A STOP, AND TRAFFIC SPEEDS UP AND I ACCELERATE, THE TRANSMISSION JERKS VIOLENTLY.
Electrical system, Mar 21, 2017
I OWN A 2014 HONDA ODYSEY, AND THE DRIVER DOOR SOMETIMES COME OPEN BY ITSELF WHEN I AM DRIVING. OTHER TIMES I CANNOT GET IN TO THE VEHICLE, BECAUSE I CANNOT UNLOCK THE DOORS TO GET INTO THE VEHICLE, NOT EVEN USING THE REGULAR KEY. WHEN I PARKED MY VEHICLE, AND IF BY ANY CHANCE I AM ABLE TO LOCK THE VEHICLE DOORS, THEN A FEW MINUTES LATER THE DRIVER DOOR COME OPEN (NOT UNLOCK) BY ITSELF. I CANNOT LEAVE ANYTHING INSIDE THE VEHICLE, BECAUSE ANYONE CAN JUST GET IN. YESTERDAY, 20 MARCH 2017, AFTER I PARKED MY VEHICLE I WAS TRYING TO GET OUT AND I COULD NOT, BECAUSE I COULD NOT UNLOCK THE DRIVER DOOR. A VERY SCARY FEELING. I HAD TO JUMP TO THE BACK OF THE VEHICLE AND GOT OUT OPENING THE BACK DOOR. THE REMOTE/SWITCH SOMETIMES WILL LOCK AND UNLOCK ALL THE DOORS, AND THE HATCH, BUT WILL NOT THE DRIVER SIDE DOOR. THE OTHER DOORS AFTER I START THE CAR AND START DRIVING WOULD NOT LOCK AUTOMATIC LIKE IT SHOULD.
Electrical system, Other or unspecified, Mar 20, 2017
I OWN A 2014 HONDA ODYSSEY, AND HE DRIVER DOOR SOMETIMES COME OPEN BY ITSELF WHEN I AM DRIVING. OTHER TIMES I CANNOT GET IN TO THE VEHICLE, BECAUSE I CANNOT UNLOCK THE DOORS TO GET INTO THE VEHICLE, NOT EVEN USING THE REGULAR KEY. WHEN I PARK MY VEHICLE, AND IF BY ANY CHANCE I AM ABLE TO LOCK THE VEHICLE DOORS, THEN A FEW MINUTES LATER THE DRIVER'S DOOR COME OPEN (NOT UNLOCK) BY ITSELF. I CANNOT LEAVE ANYTHING INSIDE THE VEHICLE, BECAUSE ANYONE CAN JUST GET IN. YESTERDAY, 20 MARCH 2017, AFTER I PARK MY VEHICLE I WAS TRYING TO GET OUT AND I COULD NOT, BECAUSE I COULD NOT UNLOCK THE DRIVER'S DOOR. A VERY SCARY FEELING. I HAD TO JUMP TO THE BACK OF THE VEHICLE AND GOT OUT OPENING THE BACK DOOR. THE REMOTE/SWITCH SOMETIMES WILL LOCK AND UNLOCK ALL THE DOORS, AND THE HATCH, BUT WILL NOT THE DRIVER SIDE DOOR. THE OTHER DOORS AFTER I START THE CAR AND START DRIVING WOULD NOT LOCK AUTOMATIC LIKE IT SHOULD.
Service brakes, Mar 16, 2017
HONDA ODYSSEY 2014 AT LESS THEN 20,000 MILES I GOT GOT A VIOLENT SHAKE WHEN BREAKING TOOK IT TO THE DEALER AND ALL THEY DID WAS RESURFACE THE ROTORS. NOW AT 33,000 THEY ARE DOING THE SAME THING. CALLED HONDA AND THEY SAID THAT IS NORMAL BRAKE WEAR. AFTER DRIVING FOR 40 YRS HOW OR WHAT TYPE OF MATERIAL IS HONDA USING FOR THEIR ROTORS NEVER HAPPENED ON ANY PAST CAR WITH SUCH LOW MILEAGE. THIS IS A MAJOR ACCIDENT GOING TO HAPPEN. COMING DOWN A MOUNTAIN ROAD IS DANGEROUS LOOK INTO THIS.
Structure, Seats, Mar 9, 2017
NHTSA RECALL 16V-933 AND POSSIBLY DANGEROUS WINDSHIELD FRAME. I CALLED AMERICAN HONDA MOTOR CO. REGARDING NHRSA RECALL 16V-933 AND WINDSHIELD APPARENTLY COMING APART FROM ITS FRAME. AMERICAN HONDA MOTOR CO. REFUSED TO DISCUSS THESE ISSUES WITH ME; REFERRED ME, INSTEAD TO A LOCAL DEALER. I CALLED THE LOCAL HONDA EAST DEALERSHIP, 702-369-3099, ONLY TO BE TOLD THE ALL TECHNICIANS WERE TOO BUSY WITH MORE IMPORTANT MATTERS, BUT THAT I COULD LEAVE MY PHONE NUMBER AND ONE WILL CALL ME WHEN ONE BECOMES FREE. THAT WAS YESTERDAY MORNING, MARCH 8, 2017. AS OF THIS MORNING, MARCH 9, 2017, I10:33 AM, I HAVE RECEIVED NO PHONE CALL FROM HONDA EAST. HONDA CASE NO. 5766404.
Structure, Seats, Mar 6, 2017
CONTACTED "DAVE" AT HONDA TO INQUIRE WHETHER HONDA IS PREPARED TO DEAL WITH THE 2ND SEAT RECALL. THIS "CHAT" SESSION WITH "DAVE" IS A TOTAL FRAUD. TRY IT. DAVE DOES NOT EXIST. THE ONLY NOTICE I HAVE RECEIVED FROM HONDA REGARDING THIS RECALL STATED THAT HONDA DID NOT HAVE THE NECESSARY PARTS. HONDA WEBSITE STATES THAT I MUST BRING MY VEHICLE IN IMMEDIATELY BECAUSE MY LIFE IS AT STAKE. YET HONDA CANNOT TELL ME THAT IT CAN FIX THE PROBLEM. ALSO, I NOTICED TODAY THAT THE BOTTOM WINDSHIELD SEAL OR SUPPORT THAT HOLDS THE WINDSHIELD IN PLACE HAS BUCKLED IN NUMEROUS PLACES AND IS ABOUT TO COME OFF ENTIRELY. THIS WOULD PERMIT WATER TO ENTER THE ENGINE COMPARTMENT AND CREATE A DRIVING HAZARD. IT MIGHT ALSO PERMIT THE WINDSHIELD TO COME LOOSE. I SUSPECT THAT THIS IS NOT JUST MY VEHICLE, BUT IS LIKELY A PROBLEM WITH ALL OF THE HONDA LINEUP. I DON'T KNOW WHEN THIS HAPPENED, SO I CANNOT ANSWER THAT QUESTION.
Power train, Feb 21, 2017
TRANSMISSION EXHIBITS JERKY SHIFTING UNDER LOW SPEED, LIGHT ACCELERATION CONDITIONS. GENERALLY WHEN GOING FROM FIRST TO SECOND GEAR. TOLD DEALERSHIP IMMEDIATELY BEFORE CAR LEFT THE LOT AND WAS TOLD THEY WOULD FIX IT. CALLED ME TWO DAYS LATER SAYING IT WAS DONE, BUT CAR CONTINUES TO DO SO. SERVICE DEPARTMENTS ARE A WASTE!
Power train, Feb 6, 2017
TRANSMISSION EXHIBITS JERKY SHIFTING UNDER LOW SPEED, LIGHT ACCELERATION CONDITIONS. GENERALLY WHEN GOING FROM FIRST TO SECOND GEAR. NOT PERFORMING. AT ALL WHAT A CAR OF THIS PRICE SHOULD NO RECALL BUT PLENTY OF PEOPLE ARE COMPLAINING ABOUT THIS LOUSY TRANSMISSION.
Structure, Jan 31, 2017
PASSENGER SIDE REAR DOOR WILL NOT OPEN UNDER ANY CONDITION. THE DOOR WILL NOT OPEN MANUALLY OR VIA THE POWER DOOR FEATURE. THIS LIMITS THE EGRESS FROM THE VEHICLE.
Steering, Service brakes, Dec 19, 2016
THE STEERING WHEEL SHAKES WHEN BRAKING AT HIGHWAY SPEEDS. THIS STARTED AT ABOUT 30,000 MILES. I TOOK THE CAR TO THE DEALER, AND THEY IMMEDIATELY SAID I NEEDED THE BRAKES RESURFACED BEFORE THEY EVEN DROVE THE CAR. THIS TELLS ME THEY ARE AWARE OF A RECURRING ISSUE. AT THIS POINT IT WAS OUT OF WARRANTY AT 38,000 MILES BECAUSE I HAD ALREADY PURCHASED BRAND NEW TIRES THINKING THAT WAS THE PROBLEM. I HAD THEM ALIGN THE TIRES THAT DAY, AND THE SHAKING DID NOT GO AWAY. HONDA NEEDS TO TAKE RESPONSIBILITY AND RECALL FAULTY BRAKES. THEY SHOULD NOT NEED COSTLY REPAIRS AT THIS LOW MILEAGE.
Power train, Electrical system, Engine, Dec 3, 2016
I STOPPED THE VEHICLE ON AN INCLINED STREET TO TALK WITH A NEIGHBOR. HE ASKED ME TO LOOK AT SOMETHING SO, I TURNED THE IGNITION OFF NOT THINKING THE GEARSHIFT WAS STILL IN THE DRIVE POSITION. AFTER THE ENGINE STOPPED I STARTED TO EXIT THE CAR WHEN IT BEGAN TO ROLL. I APPLIED THE BRAKES THEN RESTARTED THE CAR AND SHIFTED INTO PARK. THIS IS A SAFETY ISSUE REQUIRING A RECALL BEFORE SOMEBODY GETS INJURED OR KILLED.
Service brakes, Nov 21, 2016
FRONT ROTORS WARPED AFTER 12000 MILES. COMPLAINTS TO HONDA DEALER. TOLD THIS IS NORMAL. NO REPLACEMENT OFFERED. THIS IS A SAFETY ISSUE AND A RECALL SHOULD BE INITIATED.
Seats, Sep 28, 2016
THE SECOND ROW SEATS BOTH DRIVER AND PASSENGER SIDE DOES NOT LATCH PROPERLY. THIS USUALLY OCCURS WHEN ACCESSING THE 3RD ROW SEATS USING THE SLIDE HANDLE. UNDER NORMAL OPERATION, RETURNING THE 2ND ROW SEATS TO THE UPRIGHT POSITION SECURES THE SLIDER MECHANISM OF THE SEATS AND PREVENTS THE 2ND ROW SEAT FROM MOVING. HOWEVER, THE LOCKING MECHANISM DOES NOT WORK AND YOU WILL NOT KNOW THAT THE SEAT IS NOT SECURE. POSSIBLE INJURY MAY OCCUR TO THE 3RD ROW OCCUPANTS IF THE 2ND ROW SEAT MOVES WHEN THE VEHICLE IS IN MOTION. 2ND ROW SEAT OCCUPANTS ALSO MAY BE INJURED IN THIS SITUATION WHEN THE VEHICLE IS IN MOTION. DEALER REPLACED LOCKING MECHANISM OF THE PASSENGER-SIDE 2ND ROW SEATS BUT DRIVER SIDE SEAT NOW DISPLAYS THIS SYMPTOM.
Seats, Sep 22, 2016
THE SECOND ROW SEATS BOTH THE LEFT AND THE RIGHT SIDE DO NOT LOCK INTO PLACE WHEN YOU MOVE THE SEAT. YOU WOULD HAVE TO MANUALLY TOUCH THE BLACK BAR ON THE BOTTOM TO LOCK THE SEAT. MY CHILDREN SEVERAL TIMES HAVE HAD THE SEAT MOVE AND ALMOST CHOKE THEM WHEN WE COME TO A COMPLETE STOP. I HAVE COMPLAIN SEVERAL TIMES TO MY DEALERSHIP AND THEY HAVE TOLD ME THAT IT WAS A DEFECTIVE SPRING, HOWEVER WARRANTY WILL NOT CHANGE IT SINCE IT IS NOT BROKEN. THAT IS WEIRD SINCE IT IS NOT WORKING AS IT HAS BEEN INTENDED.
Service brakes, Aug 27, 2016
AT 20,000 MILES, BRAKING FROM FREEWAY SPEEDS STARTED TO CAUSE SHUDDERING AND JERKING OF THE STEERING WHEEL. WE WERE ABLE TO LIVE WITH IT FOR A LITTLE WHILE, BUT FINALLY TOOK IT TO THE DEALERSHIP AT 27,960 MILES, AND WERE TOLD THE BRAKE ROTORS WERE WARPED. THE DEALER RESURFACED THE ROTORS WITHOUT OUR AUTHORIZATION AND SAID THEY WILL NOT REPLACE THEM, EVEN THOUGH THEY ARE CLEARLY DEFECTIVE (THEY SHOW CLEAR SIGNS OF HEAT DAMAGE). THIS IS A COMMON PROBLEM WITH THIS VEHICLE, AND HONDA HAS ALREADY DISCONTINUED THE OLD ROTOR, AND A NEW ROTOR IS AVAILABLE, PART # 45251-TK8-A02. YET, HONDA REFUSES TO REPLACE OUR DEFECTIVE ROTORS, MAKING OUR VEHICLE DANGEROUS AND UNSAFE TO DRIVE. REFINISHING THE ROTORS WILL ONLY TEMPORARILY FIX THE PROBLEM, BUT THEY WILL QUICKLY OVERHEAT AGAIN, AND HONDA OBVIOUSLY JUST HOPES THIS HAPPENS AFTER OUR WARRANTY EXPIRES. THIS IS A RELATIVELY NEW VEHICLE (2 YEARS), AND STILL UNDER WARRANTY. WE SHOULD NOT HAVE TO WORRY ABOUT THE MANUFACTURER REFUSING TO HONOR THEIR WARRANTY, AND THE SAFETY OF OUR BRAKING SYSTEM DUE TO DEFECTIVE PARTS.
Power train, Aug 12, 2016
WE PURCHACED A BRAND NEW ELITE (2014) OUR FIRST ISSUE THE TRANSMISSION BUCKED AT LOW AND HIGH SPEEDS SO WE TOOK IT IN 2/2016. THEY STATED THAT IT REQUIRED A FRIMWARE UPDATE. NOW THE VAN VIBRATES BETWEEN AND 25-35 AND ALSO 60-65 MPH ALSO WHEN YOU ACCELERATE ITS NOW JERKY AND/OR UN-SMOOTH WITH SHIFTING. WE TOOK IN TO THE HONDA DEALERSHIP (8/16)TO FIX THIS NEW ISSUE NOW THE TECH REPORTS THAT THE FLUID IS BLACK. THE VAN ONLY HAS 38,000 MILES....HONDA SHOULD ISSUE A RECALL.