2018 Honda Odyssey
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 991 owner complaints filed for this model year. This is the highest complaint count among 26 Odyssey model years with reports.
Of the 2018 reports, 14 involved a crash and 3 involved a fire. 30 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraJul 1, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter into the rearview camera, which can cause the rearview camera image to fail to display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed August 24, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is HOX. This recall expands previous NHTSA recall number 20V438. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Campaign 26V423000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Air bags, air bag/restraint control module, softwareApr 9, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2022 Odyssey vehicles. A software programming error can cause the side and side curtain air bags to deploy unexpectedly.
Air bags that deploy unexpectedly can increase the risk of injury.
Dealers will reprogram the supplemental restraint system (SRS) electronic control unit (ECU) software or replace the ECU, as necessary, free of charge. Owner notification letters were mailed May 27, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is UNW. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Campaign 26V227000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Back over prevention, display functionJun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Campaign 23V431000 on NHTSA.gov
Seat belts, front, buckle assemblyMar 9, 2023
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Campaign 23V158000 on NHTSA.gov
Fuel system, gasoline, storageJan 14, 2021
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
A fuel leak in the presence of an ignition source may increase the risk of fire.
Braun will notify owners, and dealers will inspect vehicles. If evidence of a fuel leak is present, a new fuel tank assembly and a new Honda charcoal canister will be installed, free of charge. The recall began February 22, 2021. Owners may contact Braun customer service at 1-800-488-0359.
Campaign 21V010000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Campaign 20V439000 on NHTSA.gov
Latches/locks/linkages, doors, latchJul 28, 2020
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
A power sliding door that fails to latch may open while moving, increasing the risk of injury.
Honda will notify owners, and dealers will replace the power sliding door outer handle cables, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A88.
Campaign 20V437000 on NHTSA.gov
Electrical system, wiringFeb 6, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
An intermittent electrical short could overheat the wire harness, increasing the risk of a fire.
Honda will notify owners, and dealers will inspect the third row seat accessory power outlet wire harness for damage, replacing it as necessary. If no damage is found, the dealer will apply protective tape and re-route the harness. All repairs will be performed free of charge. The recall began March 16, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T6U.
Campaign 20V066000 on NHTSA.gov
Power train, automatic transmissionApr 12, 2019
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Odyssey vehicles. Loose battery terminal connections or a degraded battery may cause the Transmission Control Unit (TCU) to unexpectedly reboot. Upon rebooting, the TCU may shift the transmission to the "Park" position, possibly damaging the parking rod.
A damaged parking rod can allow the vehicle to roll when parked, increasing the risk of a crash or injury.
Honda will notify owners, and dealers will ensure the battery terminal connections are secure and will update the TCU software, free of charge. Additionally, the parking rod effectiveness will be checked. The recall began May 31, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Z4J, Y4K.
Campaign 19V299000 on NHTSA.gov
Service brakes, air, antilock, wheel speed sensorMar 20, 2019
Braun Corporation (Braun) is recalling certain 2018-2019 Honda Odyessy vehicles modified to be equipped with an in-floor wheelchair ramp conversion. The rear wheel speed sensor harnesses may have been routed to the incorrect rear wheels, resulting in the possibility that the anti-lock brake system will not recognize each rear wheel speed properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake System" and 404, "Electronic Stability Control Systems."
If the rear wheel speeds cannot be correctly monitored, the anti-lock brake system may not engage properly to prevent the wheels from locking up, increasing the risk of crash.
Braun has notified owners, and dealers will inspect and correct the rear wheel speed sensor harnesses, if necessary, free of charge. The recall began on April 4, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Campaign 19V213000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 9, 2018
Honda (American Honda Motor Co.) is recalling certain model year 2018 and 2019 Honda Odyssey vehicles. The latch assemblies for the power sliding doors may stick and not properly latch to the door strikers.
If the power sliding doors fails to latch, the doors may open while moving, increasing the risk of injury.
Honda will notify owners, and dealers will replace the left and right power sliding door rear latch assemblies, free of charge. The recall began January 3, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Z33 and O36.
Campaign 18V795000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 1, 2018
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
A reduction of braking performance increases the risk of a crash.
Owners will be notified, and Honda or Acura dealers will bleed the brakes, free of charge. The recall began December 11, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C31 and L30.
Campaign 18V777000 on NHTSA.gov
Seat beltsJun 23, 2017
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Odyssey vehicles. The seat belt tongue for the third row center seating position may not be compatible with the latch, preventing the seat belt from latching securely. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
If in the event of a crash, the seat belt cannot restrain the occupant they have an increased risk of being injured.
Honda will notify owners, and dealers will inspect the third row center seat belt to make sure that it has the correct tongue, replacing the seat belt, if necessary, free of charge. The recall began July 31, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF7.
Campaign 17V397000 on NHTSA.gov
Representative owner complaints
991 reports, newest first.
Other or unspecified, Jul 8, 2019
UNUSUAL SUPER LOUD NOISE COME FROM AC FAN UNDER THE HOOD WHEN AC IS ON.
Electrical system, Jul 5, 2019
THE REARVIEW CAMERA ISN'T FUNCTIONING. THE INFOTAINMENT SCREEN WILL NOT SHUT OFF WHEN THE VEHICLE IS TURNED OFF, AND THE REARVIEW CAMERA IS NEVER DISPLAYED WHEN THE CAR IS IN REVERSE.
Power train, Jul 3, 2019
TRANSMISSION SLIPPING WHEN ACCELERATING FROM STATIONARY POSITION OR WHENEVER MORE SPEED IS NEEDED. HAPPENS WHEN GOING UPHILL OR LANE CHANGING WHEN MORE SPEED IS NEEDED.
Electrical system, Jun 25, 2019
CAR WAS POWERED OFF ON LEVEL GROUND, NO LIGHTS, RADIO, NOTHING WAS TURNED ON IN CAR. NO SENSORS DISPLAYED IN DASHBOARD, NO SOUNDS FROM CAR. HATCH WAS LEFT OPENED FOR 2 DAYS FOR AN EVENT. WHEN EVENT OVER, CAR WOULD NOT TURN ON. TOOK TO DEALERSHIP WHO SAID CAR BATTERY DIED. THEY SAID IT WAS PROBABLY BAD BATTERY SINCE NOTHING WAS ON BATTERY SHOULD NOT DRAIN. I SUSPECT IT'S A FUSE ISSUE WITH THE HATCH DOOR DRAINING THE BATTERY NOT A BAD BATTERY.
Electrical system, Jun 19, 2019
BEGINNING AT 10,077 MILES MY VEHICLE BEGAN EXPERIENCING DEFECT SYMPTOMS WITH FAILURES OF ITS CENTRAL CONTROL PANEL TOUCH SCREEN/DISPLAY. MULTIPLE VEHICLE FUNCTIONS AND FEATURES ARE CONTROLLED AND DISPLAYED THROUGH THE TOUCH SCREEN. MANY FAILURES HAVE BEEN DOCUMENTED WITH VIDEO AND IN THE PRESENCE OF QUALIFIED HONDA SERVICE PERSONNEL. THIS CENTRAL TOUCH SCREEN ALSO SERVES AS A CONTROLLER FOR RADIO-MEDIA CONNECTIVITY, PHONE CALLS, NAVIGATION, AND IT IS THE BACKUP CAMERA DISPLAY. FAILURE SYMPTOMS INCLUDED ISSUES WHILE THE VEHICLE IS IN MOTION: SLOW NAVIGATION SYSTEM PERFORMANCE, DELAYED BACKUP CAMERA IMAGES WHEN TRANSMISSION IS SHIFTED INTO REVERSE, DISPLAY "FREEZING", WARNING MESSAGES APPEARING ON DISPLAY, TOUCH SCREEN DISPLAY WHICH STAYS ON ALL NIGHT AND DRAINS BATTERY AFTER VEHICLE IS SHUT DOWN, AND CAMERA FAILURE MESSAGES. THE BACKUP CAMERA IS SOMETIMES COMPLETELY NONFUNCTIONAL WHEN REVERSING THE VEHICLE. TWO HONDA DEALERS HAVE VERIFIED THAT THE COMPLETELY NONFUNCTIONAL BACKUP CAMERA ISSUE EXISTS. EACH CONTROL/DISPLAY OCCURRENCE WHILE THE VEHICLE IS IN MOTION REPRESENTS A DISTRACTION OF DRIVER ATTENTION. THE TOUCH SCREEN/DISPLAY/CENTRAL CONTROLLER/AUDIO UNIT HAS NOW HAD 11 REPAIR VISITS. I HAVE SUBSTANTIAL VIDEO AND PRINTED DOCUMENTATION. AMERICAN HONDA MOTOR COMPANY IS AWARE THAT SUCH PROBLEMS EXIST, AND THEY ARE UNABLE TO PROVIDE A REMEDY, FURTHER, AMERICAN HONDA MOTOR COMPANY DENIES THAT FAILED BACKUP CAMERA PERFORMANCE IS A SAFETY MATTER. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Electrical system, Other or unspecified, Jun 4, 2019
ENTERTAINMENT SYSTEM MALFUNCTIONS CONSTANTLY. CENTER CONSOLE DISPLAYS MESSAGE: 'CAMERA SYSTEM PROBLEM. IMAGE CANNOT BE DISPLAYED.' THIS WILL HAPPEN RANDOMLY WHILE THE CAR IS ON WHETHER I'M DRIVING OR NOT. I HAVE NOTICED IT HAPPENING MORE OFTEN WHEN THE AC IS USED. IT ALMOST ALWAYS HAPPENS WHENEVER REMOTE START FEATURE IS USED.
Seats, May 29, 2019
THE SECOND ROW SEAT BEHIND THE PASSENGER SIDE DOES NOT LOCK AT TIMES WHILE VEHICLE IS IN MOTION. IT WOULD SLIDE BACK AND FORTH. I WOULD HAVE TO PARK THE CAR WHEN ON THE ROAD AND TRY TO LOCK THE SEAT TO PREVENT IT FROM SLIDING AGAIN ON THE CITY STREET BEFORE GETTING ONTO THE HIGHWAY. THE SAME SEAT DON'T LOCK FORWARD AT ALL WHEN PEOPLE FROM THE THIRD ROW SEAT IS TRYING TO GET OUT. THE SEAT WOULD SLIDE, AND A FEW KIDS INCLUDING MY MOTHER HAD ALREADY GOTTEN INJURED FROM TRYING TO GET OUT FROM THE THIRD ROW SEAT OF THE PASSENGER SIDE. THIS HAPPENED WHEN THE CAR IS NOT IN MOTION, AND PEOPLE ARE TRYING TO GET OUT THROUGH THE SECOND ROW SEAT OF THE PASSENGER SIDE. MY TODDLER'S CARSEAT IS ON THE SECOND ROW SEAT OF THE DRIVER'S SIDE, SO PEOPLE ARE NOT ABLE TO GET OUT THROUGH THAT PARTICULAR SIDE, AND I FEEL THAT MY TODDLER WOULD BE SAFER STRAPPED ONTO A SEAT THAT ACTUALLY LOCKS IN PLACE. WE NOTICED THE ISSUE AFTER A WEEK OR TWO AFTER THE PURCHASE OF THE NEW VEHICLE.
Power train, May 29, 2019
THE VEHICLE IS HAVING INTERMITTENT ISSUES WITH THE TRANSMISSION SHIFTING. THE SPEED SEEMS TO VARY, THE RANGE IS BETWEEN 24 AND 33 MPH. IT SEEM TO BE MOST PREVALENT AFTER BEING ON THE HIGHWAY FOR A LONGER PERIOD OF TIME, 45 MINUTES AND LONGER. THEN WHEN AACCELERATING GENTLY FROM A STOP IT CAN LURCH WHEN SHIFTING, OR SHIFT HARD AND MAKE AN AUDIBLE CLUNK. OTHER TIMES, NOT HAVING BEEN DRIVEN FOR ANY LENGTH OF TIME, IN THE SAME SPEED RANGE, 24 TO 33 MPH, DURING GENTLE ACCELERATION IT DOES NOT SHIFT EASILY OR SMOOTHLY. THERE IS NOT NECESSARILY A CLUNK (THERE CAN BE), BUT IT DOES NOT SHIFT NORMALLY OR SMOOTHLY, I WOULD DESCRIBE IT A MISS OR LURCH. IN BOTH CASES IT WILL SHIFT, BUT NOT AS IT SHOULD. THIS BEGAN AROUND 17,000 MILES. I AM NOTICING VERY FINE VIBRATIONS IN THE STEERING WHEEL AND THROUGHOUT THE FRONT END, ITS NOT ALL THE TIME, BUT IT DOES NOT SEEM RIGHT. I AM UNABLE TO ASSOCIATE IT WITH ANY PARTICULAR SPEED OR STRETCH OF ROAD, BUT IT DID NOT DO THIS WHEN THE VEHICLE WAS NEW.
Structure, Seats, Other or unspecified, May 23, 2019, fire
***2018 HONDA ODYSSEY CAUGHT FIRE WHILE OPERATIONAL**** ON 24TH APRIL 2019, ON HER WAY TO DROP OUR KID TO SCHOOL, MY WIFE WAS DRIVING OUR 2018 HONDA ODYSSEY. ALL OF A SUDDEN, THIS VEHICLE GOT SMOKE AT FIRST AND THEN CAUGHT FIRE WHILE IT WAS OPERATIONAL. MY WIFE PULLED OVER AND TOOK THE KID OUT IMMEDIATELY. THE PASSING BY GARBAGE TRUCK DRIVER STARTED TO CONTROL FIRE TILL COPS AND FIREMEN TEAM ARRIVED. THE FIRE WAS CONTROLLED BY EXCELLENT EFFORTS OF THAT COP/TRUCK DRIVER. THE FIRE APPEARED TO HAVE STARTED NEAR 3RD ROW DRIVER SIDE SEAT...MY 3 YEAR OLD WAS ON THE DRIVER SIDE 2ND ROW SEAT---JUST 1.5FT AWAY FROM IT. LUCKILY, MY WIFE AND CHILD WERE NOT HURT. I'VE BEEN FOLLOWING UP WITH GEICO INSURANCE, US HONDA (CASE# 09517538) RIGOROUSLY. I AM REALLY INCLINED TO KNOW WHAT WENT WRONG WITH THE VEHICLE THAT VIRTUALLY THREATENED THE LIVES OF MY WIFE AND CHILD. I AM STILL AWAITING RESPONSE FROM THEM. ONE OF MY FRIENDS SUGGESTED ME TO REPORT THIS INCIDENT TO NTSB AND THEY REDIRECTED ME TO NHTSA. MY INTENT IS TO ENSURE THAT THE ROOT CAUSE OF THIS MISHAP CAN BE IDENTIFIED AND RECTIFIED ASAP BY US HONDA AS THESE HONDA ODYSSEYS ARE DRIVEN MOSTLY BY FAMILIES WITH KIDS. I WAS UNDER AN IMPRESSION FROM THESE FOLLOWUPS THAT THIS INCIDENT HAS BEEN REPORTED TO APPROPRIATE FEDERAL/STATE AUTHORITIES. I JUST WANT TO MAKE SURE THAT NHTSA HELP ME IN MY QUEST TO UNDERSTAND WHAT REALLY WENT WRONG.
Power train, Electrical system, May 22, 2019
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO NEUTRAL GEAR WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE CHECK ENGINE AND COLLISION WARNING INDICATORS ILLUMINATED. HONDA OF OLATHE (1000 N ROGERS RD, OLATHE, KS 66062, (913) 782-3636) DIAGNOSED THAT THE FUSE AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS UNAVAILABLE.
Air bags, May 17, 2019
THE RIGHT SIDE AIRBAGS AND CURTAIN AIRBAGS DEPLOYED FOR NO REASON WHILE MY FAMILY WAS DRIVING.
Power train, Vehicle speed control, May 14, 2019
AUTO SHIFTING ANYWHERE FROM 20-30MPH RESULTS IN HARD SHIFT OR KNOCK. WHEN VAN IS DOWNSHIFTING THERE IS AN ACCELERATION OR KNOCK. TRANSMISSION WAS REPLACED AT 22,000 MILES. NO EXPLANATION FOR THE CAUSE. THIS WAS NOTICED ABOUT 3 MONTHS INTO OWNING THE VEHICLE BRAND NEW AT 8 MILES FROM A HONDA DEALERSHIP. IT TOOK THEM 13 MONTHS OF A CONTINUOUS CYCLE OF GOING INTO THE HONDA CERTIFIED SHOP FOR THEM TO BELIEVE US. NOW OUR VEHICLE AT 25,000 MILES CONTINUES TO REPRODUCE THE SAME PROBLEM.
Power train, Vehicle speed control, May 11, 2019
AUTO SHIFTING ANYWHERE FROM 20-30 MPH RESULTS IN HARD SHIFT AND KNOCK. WHEN VAN DOWNSHIFTS AROUND 20-30 MPH THERE IS A JUMP OF ACCELERATION AND KNOCK. SOMETIMES WHEN ACCELERATING AND GEARS SHIFT THERE IS UN EXPECTED JUMP IN ACCELERATION
Electrical system, Structure, Apr 30, 2019
WHEN CLOSING THE POWER SLIDING DOOR, IT REVERSES DIRECTION.
Power train, Vehicle speed control, Apr 30, 2019
TRIED TO PULL OUT OF PARKING LOT ACROSS 2 BUSY LANES TO MAKE MY TURN AND CAR WENT INTO IDLE WHILE DRIVING, HIT THE GAS PEDAL SINCE CARS WERE COMING AT HIGH SPEED AT ME AND IT WOKE UP. A DAY LATER RECEIVED A RECALL NOTICE ON MY HONDA APP CALLED UPDATE PARK LOGIC SAFETY RECALL AND SCHEDULED APPOINTMENT IMMEDIATELY FOR 4/29/19 TO BE TOLD THEY GET THE SAME COMPLAINT OFTEN AND CARS BROUGHT IN. THE AUTO IDLE THAT COMES ON AUTOMATICALLY SHOULD BE ACTIVATED BY BREAK PEDAL AND WOKEN UP WHEN LET GO BUT WHAT THEY ARE SAYING IS, IT ACTUALLY COULD GET ACTIVATED IF SOMEONE WITH BIGGER FEET ACCIDENTALLY TOUCHES THE GAS PEDAL. NOT SURE THAT IS TRUE BECAUSE NOBODY HAS THAT BIG OF FEET TO PRESS FULLY BOTH GAS AND BREAK PEDAL AND IDLE DOES NOT COME ON UNLESS BREAK PEDAL IS PUSHED ALL THE WAY. THIS IS SERIOUS ISSUE IF YOU TRY TO PULL OUT OF PARKING LOT INTO TRAFFIC AND CAR JUST REFUSES TO GO BUT HONDA KEEPS STICKING TO SAME STORY AND BASICALLY WANTS TO MAKE ME BELIEVE BOTH BREAK AND GAS PEDAL WERE PUSHED AT SAME TIME IN THE MIDDLE OF THE ROAD WHICH IS NOT POSSIBLE WITH MY SIZE 7 SHOE AND IF THAT WAS THE CASE WHY DID THE CAR MOVE OUT OF PARKING LOT AND DIE IN THE MIDDLE OF THE STREET? I POSSIBLY TOUCHED THE GAS PEDAL BUT DEFINITELY NOT PUSHED IT AND HONDA IS TELLING ME "SAFETY SYSTEM FOR THE BRAKE OVERRIDE IS WORKING AS DESIGNED, IF BRAKE AND GAS PEDAL ARE PRESSED AT SAME TIME THE SYSTEM THINKS YOU ARE TRYING TO SLOW DOWN THE VEHICLE SO IT CUTS POWER TO PREVENT ACCIDENTAL ACCELERATION". BUT IF I AM PULLING OUT IN THE BUSY STREET WHY WOULD I BE PRESSING BRAKE AND GAS PEDAL, ONLY GAS TO GET AWAY BEFORE I GET TAKEN OUT OR CAUSE AN ACCIDENT, THIS SOUNDS LIKE AN EXCUSE BEFORE SOMEONE GETS SERIOUSLY HURT.
Structure, Other or unspecified, Apr 30, 2019
BOTH REAR DOORS BECOME STUCK AND COMPLETELY INOPERABLE. THE POWER DOOR MECHANISM HAS FAILED AND NOW THE DOOR IS COMPLETELY STUCK IN THE CLOSED POSITION. THERE IS NO WAY TO MANUALLY OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE.
Visibility/wiper, Apr 27, 2019
VAN WAS PARKED INSIDE A GARAGE WITH NO DAMAGE. WALKED INTO THE GARAGE HOURS LATER AND NOTICED THE DRIVERS REAR QUARTER PANEL WINDOW CRACKING AND BREAKING APART ON ITS OWN. GLASS BREAKAGE PATTERN APPEARS TO BE SPONTANEOUS WINDOW FAILURE POSSIBLY DUE TO MANUFACTURING DEFECT. MAY CAUSE SAFETY HAZARD IF I WERE DRIVING THE VEHICLE WITH KIDS IN THE REAR SEAT AND IT GAVE WAY THEN.
Other or unspecified, Apr 26, 2019
WHEN I WAS DRIVING IN HIGHWAY AT 70 MILE/H, THE SUNROOF GLASS BROKEN. I DID NOT SEE ANYTHING HIT MY CAR, NO TRUCK AND BRIDGE NEAR BY.
Other or unspecified, Service brakes, Apr 17, 2019
THE VAN BRAKES HAVE SQUEALED SINCE BRAND NEW 2018 PURCHASED, RETURNED VAN AND THEY INSTALLED NEW BRAKE PADS AND POSSIBLE OTHER PARTS HOWEVER THE BRAKES STILL SQUEAL, IVE CALLED AND THE DEALERSHIP SAYS THEY DON'T KNOW WHATS WRONG AND DON'T KNOW HOW TO FIX. THE 2ND ISSUE IS THE CDS WHEN PLAYED GET VERY HOT LIKE ON FIRE HOT, TOOK VAN IN TO GET LOOKED AT. THE DEALERSHIP REPLACE CD PLAYER . THE FIX DID NOT WORK THE NEW CD PLAYER STILL MAKES THE CDS VERY HOT LIKE ITS GOING TO START A FIRE. THE CDS ARE SO HOT THAT I CANT EVEN HOLD THEM. I BELIEVE A FIRE WILL START
Power train, Vehicle speed control, Other or unspecified, Apr 15, 2019
WHILE DRIVING ON A 50 MPH, TWO LANE ROAD, THE VEHICLE ABRUPTLY SHIFTED INTO NEUTRAL AUTONOMOUSLY AFTER EXPERIENCING A TRANSMISSION FAILURE AND PROHIBITED THE DRIVER FROM RETAKING CONTROL OF THE VEHICLE. WITH NO POWER AVAILABLE, THE DRIVER WAS ULTIMATELY FORCED TO COAST TO A STOP ON THE SHOULDER OF THE ROAD. WARNING MESSAGES INDICATED A TRANSMISSION FAILURE, EMISSION CONTROL FAILURE, AND BLIND SPOT MONITORING FAILURE. THE CAR WAS TOWED TO THE NEAREST HONDA DEALER.
Structure, Apr 5, 2019
SUDDEN 'POP' NOISE WAS HEARD AS COMING TO A STOP ON EXIT RAMP OF HIGHWAY. FOUND OUT THAT THE SUNROOF GLASS WAS BROCKEN IN PIECES. TOOK IT TO DEALER AND THEY DETERMINED THAT SOMETHING MUST HAVE HIT IT WITHOUT LOOKING AT THE VEHICLE. INVESTIGATION NEEDS TO BE DONE ON VEHICLE PRIOR TO CUSTOMER PAYING FOR THE SINCE AMERICAN HONDA WOULD NOT PAY FOR THE GLASS. THE DEALER WRAP THE GLASS OVER BUT STILL THOROUGH INVESTIGATION HAS NOT BEEN DONE. CALLED AMERICAN HONDA AND THEY FILED IT AS COMPLAINTS AND BELIEVES WHAT DEALER SAYS SINCE TECHNICIAN IS THEIR INVESTIGATOR. VEHICLE HAS NOT BEEN LOOKED AT BY ANY TECHNICIAN YET.
Vehicle speed control, Other or unspecified, Apr 4, 2019
THE ENGINE STALL WHEN TRYING TO ENTER TRAFFIC AFTER STOPPING AT AN INTERSECTION,IT PAUSES FOR A WHILE TAKE LONG TIME TO PICK UP.THIS IS VERY UNSAFE WHEN ENTERING TRAFFIC OR STOP SIGN.IT HAPPENED CONSTANTLY SINCE PURCHASED.ALSO AFTER STOP ,I HAVE TO PUSH THE GAS HARDLY TO PICK UP TO NORMAL DRIVE I WENT DEALER TWO TIMES THEY CHECK THE CAR AND THEY CAN'T RESOLVE THIS ISSUES VEHICLE HAS ALSO SAFETY RECALL ,THEY FIXED IT I HAD PROBLEMS WITH AUDIO SYSTEM,NO SOUNDS THEY REPLACE IT
Other or unspecified, Apr 3, 2019
I SHOULD HAVE NEVER GONE BACK TO HONDA! MY 2018 HONDA ODYSSEY HAS BEEN ANOTHER LEMON! BOUGHT THE CAR AS A CPO ON DECEMBER 21, 2018 WITH JUST OVER 3,000 MILES. SINCE THEN THE CAR HAS BEEN IN THE SHOP 4 TIMES TO FIX THIS INFOTAINMENT SYSTEM. I HAD THE ENTIRE DASHBOARD BLACK OUT ON ME AND COULDN'T SEE MY SPEED, YET THE HONDA DEALERSHIP NEAR ME TOLD ME 'JUST DRIVE IT TO WORK, IT'LL BE OKAY.' THEN THE INFOTAINMENT WENT OUT AND NOTHING WORKED FOR WEEKS UNTIL ANOTHER DEALERSHIP WAS NICE ENOUGH TO REPLACE IT. JUST YESTERDAY MY INFOTAINMENT SYSTEM MAKES A VERY LOUD 'BEEP' AND SHUTS DOWN WHILE I'M DRIVING ON A BUSY HIGHWAY! THEN THE DASHBOARD BLACKS OUT AND THE CAR 'SAFETY FEATURES ' CAUSE IT TO BREAK! WHEN I SPOKE TO THE DEALERSHIP I AM TOLD 'WE WILL HAVE TO RECREATE THAT PROBLEM BEFORE ANYTHING IT DONE' ARE YOU SERIOUS?! I TAKE MY KIDS AROUND IN THIS MINI VAN. I PUSHED TO GO BACK TO HONDA BECAUSE 'THEY HAVE GOTTEN SO MUCH BETTER', BUT IT TURNS OUT THEY HAVEN'T.
Electrical system, Apr 2, 2019
CABIN WATCH MALFUNCTIONS AND TURNS OFF, WHEN THAT OCCURS THE REAR ENTERTAINMENT SYSTEM FREEZES AND STAYS ON EVEN WHEN THE CAR HAS BEEN TURNED OFF. I NEEDED A NEW BATTERY JUST A WEEK AFTER PURCHASING THE VEHICLE. NOW I KNOW TO TURN THE SCREEN UP WHEN THE CABIN WATCH MALFUNCTIONS SO THAT MY BATTERY DOES NOT DRAIN. THE STEERING WHEEL CONTROLS ALSO MALFUNCTION FREQUENTLY SO I CANNOT CHANGE THE STATION VIA THE STEERING WHEEL.
Engine, Mar 25, 2019
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL KNOCKING SOUND DURING ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SACO HONDA (754 PORTLAND RD, SACO, ME 04072, (207) 282-0900) WHERE IT WAS DIAGNOSED THAT A NEW LOWER BEARING, SHORT BOX, PISTONS, CYLINDERS, AND CRANKSHAFT NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE CONTACT TO SIGN OFF ON A $2,500 PROMOTION TO KEEP THE VEHICLE. THE FAILURE MILEAGE WAS 9,373.