2020 Honda Odyssey
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 472 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Odyssey model years with reports.
Of the 2020 reports, 4 involved a crash and 1 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraJul 1, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter into the rearview camera, which can cause the rearview camera image to fail to display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed August 24, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is HOX. This recall expands previous NHTSA recall number 20V438. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Campaign 26V423000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Air bags, air bag/restraint control module, softwareApr 9, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2022 Odyssey vehicles. A software programming error can cause the side and side curtain air bags to deploy unexpectedly.
Air bags that deploy unexpectedly can increase the risk of injury.
Dealers will reprogram the supplemental restraint system (SRS) electronic control unit (ECU) software or replace the ECU, as necessary, free of charge. Owner notification letters were mailed May 27, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is UNW. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Campaign 26V227000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerFeb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Campaign 24V064000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Back over prevention, display functionJun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Campaign 23V431000 on NHTSA.gov
Visibility, rearview mirrors/devices, exteriorMar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Campaign 23V174000 on NHTSA.gov
Seat belts, front, buckle assemblyMar 9, 2023
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Campaign 23V158000 on NHTSA.gov
Fuel system, gasoline, storageJan 14, 2021
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
A fuel leak in the presence of an ignition source may increase the risk of fire.
Braun will notify owners, and dealers will inspect vehicles. If evidence of a fuel leak is present, a new fuel tank assembly and a new Honda charcoal canister will be installed, free of charge. The recall began February 22, 2021. Owners may contact Braun customer service at 1-800-488-0359.
Campaign 21V010000 on NHTSA.gov
Electrical system, softwareJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Campaign 20V440000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Campaign 20V439000 on NHTSA.gov
Back over prevention, sensing system, cameraJul 28, 2020
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
A distorted or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is W83.
Campaign 20V438000 on NHTSA.gov
Latches/locks/linkages, doors, latchJul 28, 2020
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
A power sliding door that fails to latch may open while moving, increasing the risk of injury.
Honda will notify owners, and dealers will replace the power sliding door outer handle cables, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A88.
Campaign 20V437000 on NHTSA.gov
Electrical system, wiringFeb 6, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
An intermittent electrical short could overheat the wire harness, increasing the risk of a fire.
Honda will notify owners, and dealers will inspect the third row seat accessory power outlet wire harness for damage, replacing it as necessary. If no damage is found, the dealer will apply protective tape and re-route the harness. All repairs will be performed free of charge. The recall began March 16, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T6U.
Campaign 20V066000 on NHTSA.gov
Representative owner complaints: structure
30 reports, newest first. Show all
Electrical system, Structure, Sep 15, 2026
The electronic module for rear power tailgate quit working due to water getting inside module. This causes rear lift door to malfunction. Ive seen online there's been a class action lawsuit for this and the door can open randomly. This has not happened to mine. It just quit working and beeps excessively. I had it repaired and it happened again 7 months later. It has been diagnosed by honda dealership. Thanks
Air bags, Seat belts, Structure, Jun 24, 2026
While traveling from Florida to our home in Pennsylvania in December 2022, we were on [XXX] and after going over a pothole, the side curtain airbag, and the driver seat side airbag inadvertently deployed. It was very traumatic and we are fortunate that we were able to pull off the side of the highway without getting hit by vehicles., The repair, which totaled over$16,000 was done by GERBER COLLISION AND GLASS Easton, PA. we personally are trying to recoup our out of pocket expenses of $781.08 from HONDA. And now, a month ago, May 2026,(almost 4 years after our incident) we received a SAFETY RECALL notification from explaining the exact issue we had.NHTSA Recall number26V227. we can provide photos and documentation, invoices, out of pocket expenses, etc if necessary but we have no idea how to include them on this form. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure, Jun 8, 2026
Power tailgate won't stay open. It is a known issue (Honda service bulletin 22-018) and has tried to close while people are underneath - including my small children. I have knocked my head into it numerous times since the issue started. It almost always slowly closes, and sometimes it beeps a few times then closes automatically and if I'm under it I have to forcefully hold it open. A small child would not be able to.
Electrical system, Structure, May 14, 2026
Sliding doors sometimes do not close all the way and then reopen automatically. You cannot press the sliding doors to close and walk away. You have to stay to make sure they close because often times it will kick back and reopen. You have to manually help push the sliding door to close. Elite trim has no way to make the doors be able to be closed manually, if needed. Took it to Honda, they said they have never heard of doors not closing and reopening so they could not help me, but I have spoken to quite a few Honda Odyssey owners in parking lots and they all stated that the doors do sometimes not close all the way and return to being fully open. Maybe the motor for the doors isn’t strong enough and depends on vehicle tilt or the temperature outside, but for whatever reason the automatic doors are randomly not fully closing.
Electrical system, Structure, Other or unspecified, May 5, 2026
I own a 2020 Honda Odyssey and I am currently having a safety issue with the power tailgate. Upon inspection by my Honda dealership, my vehicle requires a new power tailgate control unit and floor harness and my roof rail and clips need to be re-sealed and replaced. It was discovered that due to the break in seal the connectors corroded due to a water leak.In April of 2026 I received multiple warning messages on my dashboard. The first was Power tailgate problem and the second was keyless remote problem. At first I noticed my car continuously beeping while driving along with the warning on my dashboard. I attempted to turn the vehicle off to see if it would reset, but it did not. I attempted to open and close my tailgate. I could only open my tailgate with the push button on my dashboard. I had to manually close my tailgate due to my buttons on my car and my key fab failing to work. Next while driving, I could hear the locking mechanism on my tailgate continuously locking and unlocking. Of course this particularly concerned me because I have 3 young children and their safety as well as mine was in danger. It was unclear if my tailgate was going to open while driving. Such an action could potentially cause a serious threat or harm to myself, my family or other vehicles on the road.
Structure, Visibility/wiper, Apr 14, 2026
rear tailgate window spontaneously shattered
Structure, Mar 18, 2026
The power liftgate opens, but then closes unexpectedly. It will open fully, dip down a couple inches, open back up fully and then close quickly. It does not stop closing when it meets moderate resistance, only stops when the button is pressed. I was unloading groceries into the back and it came down on me. Luckily, I was able to reach and press the button. Had it been my children I'm afraid it would have crushed them. This has now happened numerous times and through research I have found a Honda service bulletin about this known issue. I feel it should be a recall since it poses a safety hazard. As I said, it could really harm someone not able to move quickly or a child could lose a limb or be crushed. I shouldn't have to pay for a very expensive repair to maintain safety when Honda knows this is an issue caused by a defect in the spring assembly. Service bulletin 22-018. This happens nearly every time I open the liftgate now, less often when it's cold outside than when it is warm. Makes it hard/nearly impossible to use my trunk space.
Electrical system, Structure, Mar 12, 2026
The power tailgate system on my Honda Odyssey failed. The dashboard displays a “Power Tailgate Problem” warning message and the tailgate will not open automatically using the key fob, interior button, or rear handle. When attempting to open it electronically, the vehicle beeps but the tailgate does not move. The tailgate can only be opened manually. The vehicle and tailgate system are available for inspection upon request. The failure creates a safety risk because the tailgate cannot be opened electronically in situations where quick access to the rear cargo area may be needed. Additionally, if the power tailgate system fails unexpectedly, it could malfunction while opening or closing, potentially striking someone or failing during loading/unloading. The inability to rely on the automatic tailgate also creates hazards when carrying items or supervising children around the rear of the vehicle. The problem occurs consistently every time the power tailgate button is pressed. The system beeps but does not open. The issue has not yet been formally inspected by a dealer but can be easily reproduced. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives for this issue. A “Power Tailgate Problem” warning message appeared on the dashboard when attempting to use the power tailgate. At the same time, the vehicle emits a beep but the tailgate does not move. The issue began recently and has occurred every time the power tailgate has been used since the warning first
Electrical system, Exterior lighting, Structure, Mar 6, 2026
Tailgate control module damaged by water leaking from faulty rear body seam seals on left top of vehicle Doors would lock and unlock on their own while driving and tailgate signaled it was open but never unlatched Manual tailgate opening/closing did not work at all Constantly beeped when unlocked and alarm went off randomly All electrical activity drained battery and made vehicle undriveable; tow was necessary First sign was "power tailgate problem" light on dash 5 days before vehicle battery was dead Honda charged for and replaced Tailgate control module and recommended an outside company to repair leak issues; outside company confirmed issue and noted repairs for same issue on similar models
Structure, Lane departure, Jan 15, 2026
All of my ADAS systems were disabled due to a water leak. The repair required the dealership to hire a "leak doctor" and then replace a module in the rear tailgate. My vehicle showed an alert on the dash that each of the ADAS features were disabled, auto high beams were disabled, and I could not turn the vehicle off by pushing the start/stop button once, I had to use a procedure that forced the vehicle to shut down. My interior dash lights flickered, I'm not sure if the headlights worked. As the interior dried out, the flickering occurred less frequently. I was able to drive the vehicle to a Honda dealer for repairs.
Structure, Jan 7, 2026
The contact owns a 2020 Honda Odyssey. The contact stated that the passenger’s and driver's side sliding doors were frequently not opening or closing as designed or intended. The contact had noticed the failure approximately 2 years prior; however, the failure was intermittent but had since gradually become more frequent. The contact had taken the vehicle to a local dealer, where it was diagnosed, and it was determined that the pinch sensor needed to be replaced. The vehicle was not repaired. The contact was no longer using the sliding doors out of concerns that the doors would remain open. The manufacturer was informed of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 55,000.
Electrical system, Structure, Dec 31, 2025
This is now the second time that we are having a rear hatch failure. with about 37,000 miles on this van, the control module shorted out due to water getting into it due to a bad seam (according to other Odyssey owners who are suing Honda for this). We could not get the hatch to open or close, so I paid the dealer to fix it. Honda did give us a check after the fact to cover some of the bill. Now, with less than 51,000 miles, it has happened again. The hatch will not open or close. In the event of an emergency, this is a major safety issue, to be potentially stuck inside the cabin. The hatch started going up and down randomly, and we could not control it. Now, it won't go up or down. This van is is a mess. Not only does it have this issues, but the rear back up camera still does not work, even though it was recalled...they would not honor their recall, and the brakes occasionally come on without cause, when going around a corner and there is oncoming traffic. It thinks that we are headed for a collision, and it's another safety problem here in the northeast. Honda needs to own up to their quality problems relative to these three safety issues.
Electrical system, Structure, Other or unspecified, Dec 28, 2025
The auto slide door latch will not disengage. The rear passenger door cannot be opened electronically OR manually.
Structure, Nov 15, 2025
Driver side rear sliding door will not open even when the automatic release button is disengaged. Some could be trapped in an emergency or I am worried that if it opens I will not be able to get it closed.
Structure, Aug 5, 2025
The rear hatch will randomly close after it is opened. The hatch will not stop closing if someone is standing under it. Several times now it has closed while someone is getting something out of the back and you can not make it stop without quickly getting out of the way and pressing the button. Both, myself and my wife have been hit pretty hard on the head by the hatch closing on us. This is a HUGE safety concern as I have children that could easily be harmed by the sheer power of this hatch. I have had the issue inspected by an independent shop and was informed that it would need both new power struts at a cost of over $1,200! The van is only 5 years old with 75,000 miles! There are no warning lights, messages or problems prior to the failure.
Structure, Mar 8, 2025
The power tailgate continues giving issues. I made the first repair about 1.5 years after purchasing as a new vehicle purchase. Now a few years, after the first repair, I', seeing the same issue. The power tailgate stops working and makes all the warning lights on my dashboard light up and drains my battery. During the last repair, the tailgate power unit was replaced as water gets into the compartment and causes damage. Initially it affected the driving assistance, the power steering system and lights as they were all acting up, with the dashboard full of warning messages, when the tailgate initially stopped working.
Seat belts, Structure, Feb 22, 2025
Top left rear exterior seam/seal on the top of the roof, under the black strip that runs front to back is leaking inside the left inner side/panel of the trunk, leaking water into all electrical components (break/turning lights) as well as the left rear seatbelt mechanism, soaking seatbelt, rendering it unusable. Could be a potential fatality in case of an accident.
Electrical system, Structure, Feb 18, 2025
I have had 3 Power Tailgate modules fail due to water leaks in the rear panel or window of the vehicle. I have had 2 leaks repaired and two modules replaced within a 6 month period (June '24 and December '24). 6 weeks later (Feb 14, 2024) have had the 3 module fail due to water intrusion following a heavy rain.
Electrical system, Structure, Oct 1, 2024
After any kind of weather event that produces water (rain, morning dew, snow melt), the car battery is dead the next morning. It jump starts the following day and will be drive normal until it sits overnight and the dew settles back in. There has been evidence of water leakage from the rear cargo door and the power door does not function. The only way to open the door is by removing the plastic cover and utilizing the mechanical lever on the inside of the door. The problem is a daily occurrence with dew and other water events. We have not gone to any automated carwashes, strictly handwash the car. No warning lights have been produced.
Structure, Sep 20, 2024
Sliding door stopped operating as a result of "badly torn inner bushings" which required the door motor and control arm to be replaced. This occurred just from normal use of the vehicle. At certain points, the opposite door also began to exhibit the same symptoms as the other. Furthermore, this problem did not just happen overnight, these components should be made part of a normal inspection just like the cabin air filter. Why is that inspected but the bushings of a sliding door are not? Could it be so the manufacturer or service department is hoping for these components to break so that it can gain business and work?
Structure, May 14, 2024
The rear hatch door closed with me standing under it and I injured my arm trying to stop the door from closing on me. The door will not stop closing even with a person there. This is very dangerous! The mechanic said that we need to replace the rear struts- this car is only 3 years old!
Electrical system, Structure, Jan 16, 2024
There is a water leak in the factory seals of the rear tailgate which causes the Power Tailgate Control Module to fail. The tail gate can no longer be closed/latched and requires replacement and sealing of the water leak.
Electrical system, Structure, Other or unspecified, Sep 12, 2023
I have had 2 major issues, the idle stop feature has multiple times caused my car to stall. It has even happened on the highway during traffic where the car went into idle-stop mode and would not restart the engine. Last week it happened again on a major road and the only way to restart the car is shift to park in the middle of a busy 4 lane road, turn off the car completely and then attempt a restart. The other issue was with the rear sliding door, my 3 year old son closed the automatic sliding door by pressing the button and his hand was crushed/ stuck until I was able to reopen it. I have called Honda who told me I could have it looked at but it would cost me for the diagnostic and repair if needed due to the fact that it was one month past their 3 year warranty period.
Electrical system, Structure, Other or unspecified, Mar 10, 2023
On 18 January 2023 the tailgate on our 2020 Odyssey refused to open. Neither the inside switch nor the outside switch does anything. I crawled in the back and checked the fuses and both are good. I also discovered that the emergency tailgate release did not function. Took it to the dealer, Greenway Honda in Florence, Alabama, an hour from home, and they weren't able to find the fault with a cursory check and a reboot of whatever computer system is applicable. They said they need to keep it for at least a half day and "really tear into it." But we could not leave the vehicle at that time, having no transportation home. Eventual diagnosis determined the tailgate control module, the tailgate closure motor, and the tailgate latch had all failed. Parts were on backorder and no estimate on availability. After I contacted Honda corporate the parts suddenly became available at the dealership within a few days. Repairs were effected on 27 February at Greenway Honda, Florence, Alabama. We were without the full use of our vehicle for approximately six weeks. Occupants could become trapped in the vehicle if the front doors were disabled in a collision and electrical power was lost, rendering the sliding doors and the tailgate inoperative. The emergency release lever also would not function and this could trap occupants completely. Examination of the tailgate electronic control module shows water infiltration which conceivably shorted the closure motor and jammed the latch, making it impossible to open the tailgate. Photos of the failed electronic module were provided to the dealership and to Honda corporate. The failed parts are in my possession and are available for inspection.
Structure, Jan 23, 2023
Power Sliding Door Reverses Direction When Closing as if something was in the way. This happens intermittently for both doors. We have to force the door close by passing the safety system. I know for the 2018 and 2019 models Honda. https://static.nhtsa.gov/odi/tsbs/2020/MC-10171536-0001.pdf Dealership is not able to see the issue with the car. I know this has been an issue with Honda Vans.