2002 Hyundai Elantra
Problems, recalls and owner-reported issues
Suspension is the leading concern among 348 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Elantra model years with reports.
Of the 2002 reports, 58 involved a crash and 4 involved a fire. 40 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Suspension, front, control armApr 16, 2009
HYUNDAI IS RECALLING 160,904 MY 2001-2003 ELANTRA AND MY 2003 TIBURON VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT USED DURING THE WINTER MONTHS IN THESE JURISDICTIONS MAY RESULT IN INTERNAL CORROSION AND THINNING OF THE STEEL IN THE FRONT LOWER CONTROL ARMS. THE CORROSION MAY PROGRESS TO THE POINT WHERE THE LOWER CONTROL ARM'S UPPER AND LOWER PANELS BECOME PERFORATED. A PERFORATED FRONT LOWER CONTROL ARM MAY FRACTURE BETWEEN ITS BALL JOINT ATTACHMENT AND THE FORWARD AND REARWARD PIVOT ATTACHMENTS TO THE CHASSIS.
THE FRACTURING OF THE CONTROL ARM COULD AN OWNER'S CONTROL OVER THEIR VEHICLE THAT MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE FRONT LOWER CONTROL ARMS FOR CORROSION DAMAGE. IF SPECIFIED LEVELS OF INTERNAL CORROSION DAMAGE ARE FOUND, THE FRONT LOWER CONTROL ARMS WILL BE REPLACED WITH NEW FRONT LOWER CONTROL ARMS INCORPORATING ADDITIONAL HOLES IN THE UPPER AND LOWER PANELS. IF THE FRONT LOWER CONTROL ARMS DO NOT REQUIRE REPLACEMENT, THE DEALER WILL ADD DRAINAGE HOLES TO THE FRONT LOWER CONTROL ARMS AND WILL TREAT THE FRONT LOWER CONTROL ARMS WITH RUST-PROOFING MATERIALS TO ARREST THE INTERNAL CORROSION PROCESS. THESE PROCEDURES WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 17, 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 09V125000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveOct 14, 2008
HYUNDAI IS RECALLING CERTAIN MY 2001-2002 ELANTRA VEHICLES. MOVEMENT OF THE SIDE IMPACT AIR BAG WIRING HARNESS MOUNTED UNDER EACH FRONT SEAT, POSSIBLY CAUSED BY CONTACT FROM MATERIALS PLACED UNDER THE SEAT, MAY RESULT IN AN ELECTRICAL RESISTANCE THAT WOULD CAUSE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) WARNING LIGHT ILLUMINATION.
THIS CONDITION ONLY RELATES TO THE DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIR BAGS AND MAY PREVENT SEAT MOUNTED SIDE IMPACT AIR BAG DEPLOYMENT DURING A CRASH WHERE SUCH DEPLOYMENT SHOULD OCCUR. NON-DEPLOYMENT OF THE SRS AIR BAGS MAY INCREASE THE RISK OF INJURY TO THE DRIVER AND FRONT PASSENGER UNDER CERTAIN CRASH CONDITIONS.
DEALERS WILL INSTALL NEW SIDE IMPACT AIR BAG WIRING HARNESS CONNECTOR CLIPS AND REVISED SIDE IMPACT AIR BAG WIRING HARNESS ATTACHMENTS UNDER THE DRIVER'S AND FRONT PASSENGER'S SEATS. THE RECALL IS EXPECTED TO BEGIN DURING THE FOURTH QUARTER OF 2008, AND WILL BE SENT OUT IN SIX MAILINGS. OWNERS MAY CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 08V533000 on NHTSA.gov
Fuel system, gasoline, storageJul 26, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY" A VALVE ON THE FUEL TANK ASSEMBLY MAY NOT CLOSE PROPERLY. IF A VEHICLE ROLLS OVER AND THE FUEL TANK ASSEMBLY VALVE IS NOT PROPERLY CLOSED, FUEL SPILLAGE MAY OCCUR.
FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. THE RECALL BEGAN ON OCTOBER 5, 2004. OWNERS SHOULD CONTACT HYUNDAI DE PUERTO RICO AT 1-800-981-0188.
Campaign 04V369000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyApr 9, 2004
SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN ON JUNE 30, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 04V178000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsDec 3, 2003
ON CERTAIN PASSENGER VEHICLES, THE BRAKE TUBES FOR THE REAR BRAKES CAN CONTACT THE STEERING GEARBOX MOUNTING BRACKETS.
CONTACT BETWEEN THE REAR BRAKE TUBES AND THE STEERING GEARBOX MOUNTING BRACKETS MAY RESULT IN REAR BRAKE TUBE WEAR AND CORROSION, INCREASING THE RISK OF BRAKE FLUID LEAKAGE. BRAKE FLUID LEAKAGE COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPOSITION THE REAR BRAKE TUBES, INSTALL BRAKE TUBE CLIPS, AND APPLY ANTI-CORROSION MATERIAL TO THE REAR BRAKE TUBES. OWNER NOTIFICATION BEGAN JANUARY 22, 2004. OWNERS SHOULD CONTACT HYUNDAI OF PUERTO RICO AT 1-800-633-5151.
Campaign 03V496000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsJul 22, 2003
ON CERTAIN PASSENGER VEHICLES, THE REAR BRAKE TUBES PASS BEHIND THE FRONT SUSPENSION CROSSMEMBER. TWO STEERING GEARBOX MOUNTING BRACKETS ARE WELDED TO THE CROSSMEMBER. ON VEHICLES EQUIPPED WITH AN ANTILOCK BRAKE SYSTEM (ABS), THE REAR BRAKE TUBES COULD CONTACT BOTH STEERING GEARBOX MOUNTING BRACKETS. ON VEHICLES THAT ARE NOT EQUIPPED WITH ABS, THE REAR BRAKE TUBES MAY CONTACT ONLY THE LEFT MOUNTING BRACKET. CONTACT BETWEEN THE REAR BRAKE TUBES AND THE STEERING BRACKETS COULD CAUSE WEAR AND CORROSION THAT COULD RESULT IN BRAKE FLUID LEAKAGE.
FLUID LEAKAGE COULD RESULT IN REDUCED BRAKING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL REPOSITION THE REAR BRAKE TUBES SO THEY DO NOT CONTACT THE MOUNTING BRACKETS, INSTALL BRAKE TUBE CLIPS TO CONTROL THE LOCATION OF THE REAR BRAKE TUBES, AND APPLY ANTI-CORROSION MATERIAL TO THE TUBES IN THE AREAS WHERE CONTACT WITH THE MOUNTING BRACKETS MAY HAVE OCCURRED. OWNER NOTIFICATION BEGAN ON OCTOBER 13, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 03V257000 on NHTSA.gov
Representative owner complaints
348 reports, newest first.
Suspension, Structure, Mar 6, 2010
RECEIVED SAFETY RECALL NOTICE REGARDING CONTROL ARM & SUBFRAME ON OUR 2002 HYUNDAI ELANTRA ON WED. MAR 3,2010. PLAN WAS TO CONTACT DEALERSHIP ON SAT.(MAR 6,2010) TO SCHEDULE APPOINTMENT FOR THE FOLLOWING WEEK. RECEIVED A PANIC CALL FROM MY WIFE THAT SOMETHING HAD SNAPPED AS SHE WAS CROSSING THE RHINECLIFF BRIDGE . FORTUNATELY THIS OCCURRED JUST AS SHE WAS EXITING THE TOLL BOOTH. BOOTH OPERATOR ASSISTED HER IN GETTING CAR OUT OF MAIN FLOW OF TRAFFIC AND CALLING A TOW TRUCK. TOW TRUCK DRIVER CONFIRMED THAT CONTROL ARM HAD SNAPPED AS DID THE HYUNADI DEALER (WHERE CAR WAS PURCHASED). DEALER ALSO SAID THERE WERE NUMEROUS OTHER RECALLS CONCERNING THIS VEHICLE THAT THEY WOULD ALSO BE REPAIRING. WE WERE NEVER NOTIFIED OF ANY OF THESE WITH THE EXCEPTION OF THE CONTROL ARM ISSUE AND IN THAT CASE IT FAILED WITHIN A FEW DAYS OF OUR NOTICE. MY QUESTION IS WHY IS IT THAT WERE ONLY NOTIFIED A FEW DAYS AGO REGARDING SUCH AS SERIOUS ISSUE WHEN THE ORIGINAL RECALL NOTICE WAS DATED NEARLY 11 MONTHS AGO. AND NEVER NOTIFIED REGARDING OTHER RECALLS. BY THE WAY THE DEALER HAD THE NERVE TO CHARGE MY WIFE FOR A LOANER VEHICLE AND SAID PARTS WILL NEED TO BE ORDERED. OBVIOUSLY I AM VERY THANKFUL THAT NEITHER MY WIFE OR ANYONE ELSE WERE INJURED. BUT I REMAIN FURIOUS THAT THIS EVER HAPPENED IN THE FIRST PLACE. *TR
Air bags, Mar 3, 2010
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. SHE RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID 08V533000, AIR BAGS FRONTAL, SENSOR/CONTROL MODULE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. WHEN SHE PICKED UP THE VEHICLE THE AIR BAG LIGHT ILLUMINATED INDICATING THAT THERE WAS A FAILURE. THE DEALER WAS NOTIFIED AND THEY STATED THAT SHE HAD TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 15000.
Seats, Feb 11, 2010
DRIVER SEAT POSITION LOCK COMES LOOSE WHILE DRIVING AND SEAT SLIDES BACK ON ITS OWN. NEAR MISS OR CRASH. *TR
Air bags, Feb 9, 2010
DASH BOARD AIR BAG LIGHT COMES ON - NO CRASH, ETC. LIGHT STAYS ON. APPOINTMENT AT LOCAL DEALER TO DIAGNOSE. *TR
Steering, Feb 8, 2010
ON JAN16TH,2010 MY CAR BECAME DISABLED WHILE DRIVING. LUCKILY, I WAS ONLY DRIVING ABOUT 5 MILES AN HOUR WHEN I SUDDENLY LOST CONTROL OF STEERING MY CAR. AFTER STOPPING ON THE ROAD, I TRIED TO DRIVE TO THE SIDE OF THE ROAD AND WAS UNABLE TO GET THE CAR TO MOVE. AT THAT POINT, I CALLED A LOCAL TOWING COMPANY AND THEY TOWED MY CAR TO A LOCAL AUTO SHOP. WHEN THE SHOP OPENED ON MONDAY JANUARY 18TH THEY CALLED ME TO INFORM ME THAT THE PART THAT FAILED ON MY CAR, THE LOWER CONTROL ARM, WAS ACTUALLY UNDER A MANUFACTURER RECALL FROM APRIL 2009 (HYUNDAI RECALL #091).THEY THEN GAVE ME A COPY OF THE RECALL NOTICE FROM ALLDATAPRO.COM. I WAS NEVER INFORMED OF THIS RECALL. I AM THE ORIGINAL OWNER OF THIS CAR AND HAVE LIVED AT MY CURRENT ADDRESS SINCE APRIL 2000. I HAVE BEEN NOTIFIED OF OTHER RECALLS IN THE PAST BY MAIL. AT THIS POINT, THE SHOP DID A FULL SAFETY INSPECTION OF THE CAR AND I HAD THE CAR TOWED TO THE DEALERSHIP AT WHICH I PURCHASED THE CAR IN 2002, MIKE KELLY HYUNDAI, BUTLER PA. SINCE THE PARTS WHERE ON BACKORDER, I WAITED ALMOST 2 WEEKS FOR MY CAR TO BE REPAIRED. HAD I BEEN INFORMED OF THE RECALL, I WOULD HAVE BEEN ABLE TO SCHEDULE THIS REPAIR AT A MUTUALLY CONVENIENT TIME, AND BEFORE THE WORST OF WINTER, WHICH SEEMED TO BE A CONTRIBUTING FACTOR TO THE CORROSION THAT LED TO THE FAILURE OF THE CONTROL ARM AND ONLY BY LUCK WAS I NOT HURT OR KILLED. THE CAR WAS REPAIRED BY HYUNDAI FREE OF CHARGE , AS IT WAS A RECALL. I AM AWAITING REIMBURSEMENT FOR THE TOWING CHARGES.
Air bags, Jan 20, 2010
AIR BAG LIGHT COMES ON DUE TO LOOSE CONNECTION UNDER DRIVERS SEAT. *TR
Suspension, Jan 15, 2010
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON A SLIGHT INCLINE. THE VEHICLE STOPPED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE CROSS MEMBER ASSEMBLY AND CONTROL ARM. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION:FRONT:CONTROL ARM) THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. THE CONTACT WAS DISPLEASED TO KNOW AN ADDITIONAL REPAIR COST FOR THE DRIVER FRONT AXLE ASSEMBLY WAS ASSOCIATED WITH THE RECALL REMEDY PERFORMED. THE FAILURE MILEAGE WAS 56,000. UPDATED 02/02/10. *LJ UPDATED 02/05/10.&JB
Steering, Jan 9, 2010
I'VE OWNED MY CURRENT 2002 HYUNDAI ELANTRA SINCE 2002 (I'M THE ORIGINAL OWNER) AND MY PREVIOUS CAR WAS ALSO A HYUNDAI. I'VE TOLD MANY PEOPLE WHAT GOOD CARS THEY ARE. LAST WEEK I NOTICED SOME "PLAY" IN MY WHEEL AND PLANNED TO GET AN ALIGNMENT DONE THIS WEEK. ON THURSDAY NIGHT ON MY WAY HOME FROM WORK MY CAR SPUN OUT OF CONTROL AND MY WHEELS WENT IN DIFFERENT DIRECTIONS. LUCKILY I WAS TURNING DOWN A ROAD VERY CLOSE TO MY HOME SO I WAS ONLY GOING ABOUT 15 MPH, MY 6 AND 3 YR OLDS WEREN'T WITH ME, AND NO OTHER CARS WERE COMING IN THE OPPOSITE DIRECTION OR THIS COULD HAVE BEEN EXTREMELY DANGEROUS. I HAD MY CAR TOWED TO THE LOCAL GUY WHO INFORMED ME THAT MY LOWER CONTROL ARMS WERE BAD (ONE RUSTED AND BROKEN, THE OTHER WITH HOLES) AND THAT THIS WAS LIKELY A RECALL ITEM AND I SHOULD CONTACT MY DEALERSHIP RATHER THAN PAY HIM FOR REPAIRS THAT MIGHT BE COVERED (VERY NICE GUY). I FOUND OUT THIS IS A RECALL ITEM. BOTH HYUNDAI CONSUMER AFFAIRS AND GRAPPONE HYUNDAI LET ME KNOW I WAS RESPONSIBLE FOR PAYING FOR THE TOW (IT WAS $125) TO GET MY CAR THERE, AND FOR A RENTAL VEHICLE WHILE MY CAR WAS OUT OF COMMISSION. I HAD THE CAR TOWED THERE ON FRIDAY AS QUICKLY AS I COULD. I CALLED THIS MORNING AT 9AM TO FIND OUT HOW LONG I NEED TO GET A RENTAL FOR AND AFTER WAITING FOR ABOUT 20 RINGS SOMEONE FINALLY PICKED UP THE PHONE AND LET ME KNOW THAT NOBODY WOULD EVEN LOOK AT MY CAR UNTIL MONDAY AND THAT I SHOULD PLAN ON PAYING FOR A RENTAL FOR AT LEAST A WEEK. THIS WILL BE THE LAST HYUNDAI I OWN AND I'M VERY UNHAPPY WITH THE FACT THAT A DEFECT THAT COULD HAVE KILLED ME (I TAKE THE HIGHWAY HOME MOST NIGHTS AND JUST LOST A SISTER IN A CAR ACCIDENT IN JUNE) NOW IS GOING GO COST ME HUNDREDS OF DOLLARS. I NO LONGER FEEL SAFE IN MY HYUNDAI AND AM VERY DISAPPOINTED THAT A DEFECT IS COSTING ME SO MUCH TIME AND MONEY. *TR
Suspension, Jan 7, 2010
ON NOVEMBER 27TH, 2009 I WAS COMING TO A STOP AT THE BOTTOM OF AN INTERSTATE OFF-RAMP, WHEN I HEARD A LOUD NOISE IN THE FRONT OF MY 2002 HYUNDAI ELANTRA GT. I TRIED TO MOVE FORWARD AND IT FELT LIKE I HAD A FLAT TIRE, BUT WHEN I GOT OUT OF THE CAR THE LEFT FRONT WHEEL WAS TURNED INWARD. I WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD AND INSPECT THE UNDER CARRIAGE, THE LEFT FRONT CONTROL ARM HAD RUSTED TO THE POINT THAT IT HAD CRUMPLED WHEN I TRIED TO STOP. THE VEHICLE WAS TOWED TO A HYUNDAI DEALERSHIP AND WAS REPAIRED BY REPLACING BOTH FRONT CONTROL ARMS (THE RIGHT ARM WAS ALSO RUSTED). THE REASON I'M SENDING THIS MESSAGE IS BECAUSE MY STATE (KENTUCKY) IS NOT INVOLVED IN THE HYUNDAI RECALL (ID #58993) THAT WAS INVESTIGATED BY THE NHTSA, ACTION NUMBER PE09011. *TR
Suspension, Jan 5, 2010, crash
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA WHICH WAS PURCHASED IN JUNE 2004. HE HEARD A POPPING NOISE COMING FROM THE RIGHT FRONT END OF THE VEHICLE. THE CONTACT MADE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED, HOWEVER BEFORE HE COULD TAKE THE VEHICLE IN FOR SERVICE, WHILE DRIVING AT SPEEDS OF LESS THAN 30 MPH THE RIGHT FRONT WHEEL COMPONENT FELL OFF THE VEHICLE. THE VEHICLE SWERVED AND CAUSED HIM TO CRASH WITH A CEMENT CURB. THE VEHICLE WAS TAKEN TO AN AUTO BODY MECHANIC WHERE THEY REPAIRED THE FRONT RIGHT LOWER CONTROL ARM AND OTHER UNKNOWN REPAIRS. THERE WAS AN OPEN RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 09V125000) HOWEVER HE DID NOT RECEIVE NOTIFICATION UNTIL WEEKS AFTER THE INCIDENT. THE FAILURE AND CURRENT MILEAGES WERE UNDER 132,000.
Steering, Service brakes, Hydraulic, Dec 7, 2009
MY HUSBAND AND I ARE THE OWNERS OF A 2002 HYUNDAI ELANTRA GT, AND ARE THE ONLY OWNERS OF RECORD AND HAVE MAINTAINED THE VEHICLE IN A REASONABLE MANNER. ON FRIDAY, DECEMBER 4 2009, I WAS DRIVING THE VEHICLE AT APPROXIMATELY 30 MPH APPROACHING A LEFT TURN LIGHT, WHEN I NEEDED TO STOP SUDDENLY TO AVOID HITTING A CAR THAT STOPPED ABRUPTLY IN FRONT OF ME. WHEN I APPLIED THE BRAKES, I HEARD A LOUD NOISE AND THE CAR BEGAN TO PULL TO THE LEFT, PLACING MY VEHICLE INTO THE ON-COMING TRAFFIC LANE. FORTUNATELY, MY VEHICLE DID NOT HIT ANY OTHER VEHICLES OR ROADSIDE OBSTACLES. AFTER COMING TO A FULL STOP, I MANAGED TO NEGOTIATE THE LEFT TURN, IN ORDER TO MOVE THE VEHICLE OUT OF A 5-POINT INTERSECTION AND INTO A SAFER AREA. ONCE THE VEHICLE WAS ENGAGED IN THE TURN, I HEARD METAL GRINDING AGAINST METAL. I PULLED THE CAR OFF OF THE ROAD IMMEDIATELY INTO THE FIRST AVAILABLE TURN OFF, WHICH HAPPENED TO BE A CHURCH PARKING LOT. UPON INSPECTION OF THE VEHICLE, IT BECAME APPARENT THAT THE VEHICLE WAS NO LONGER IN A SERVICEABLE CONDITION AND WOULD NEED TO BE TOWED. THE LOWER CONTROL ARM ON THE PASSENGER SIDE OF THE CAR WAS SIGNIFICANTLY TORN BETWEEN THE SHOCK MOUNT AND THE BALL JOINT. THE CORROSION DAMAGE IS SIGNIFICANT ON THE INTERIOR OF THE ARM. IT LOOKS AS IF IT BLEW UP. THERE IS STILL A SMALL PORTION THAT IS STILL ATTACHED BUT IT IS COMPLETELY IMMOBILE. THE TIRE IS PUSHED UP AGAINST THE WHEEL WELL. WE ARE VERY CONCERNED ABOUT THE LACK OF COOPERATION THAT WE HAVE RECEIVED FROM HYUNDAI CORPORATE OFFICE RECALL DIVISION. THEY HAVE NOT AGREED TO FIX ANY DAMAGE TO THE CAR AS A RESULT OR REIMBURSE EXPENSES INCURRED DUE TO THE INCIDENT. TO MAKE MATTERS WORSE, THEY CLAIM THE REASON WE DIDN'T GET A NOTICE ABOUT THE RECALL IS BECAUSE THEY DIDN'T WANT EVERYONE TO COME IN AT THE SAME TIME SO THEY ARE SPACING IT OUT! IT'S COMPLETELY IRRESPONSIBLE OF THEM TO NOT NOTIFY THE CONSUMER OF THIS DEFECTIVE PRODUCT! I AM 6 MONTHS PREGNANT AND OFTEN DRIVE MY 2 YR OLD! *TR
Steering, Suspension, Dec 2, 2009
COLLAPSE OF CONTROL ARM AND LOSS OF STEERING WHILE DRIVING, NEVER RECEIVED RECALL NOTICE. THEY NEED TO GET THE RECALL OUT BEFORE SOMEONE IS HURT BADLY. *TR
Suspension, Nov 13, 2009
2002 ELANTRA GT MADE R TURN FROM FULL STOP ONTO CHESTER PIKE. HEARD GRINDING FROM PASSENGER FRONT WHEEL. CAR CAME TO COMPLETE STOP. FRONT WHEEL FELL OFF. FRACTURED SUSPENSION ARM WAS SEEN. AXLE FAILURE WAS FOUND WHEN CARE WAS INSPECTED. RECALL WAS ISSUED 7/10/09. I AM THE ORIGINAL OWNER AND HAVE NOT RECEIVED A RECALL NOTICE. I DO RECEIVE WEEKLY ADS FROM HYUNDAI SUGGESTING TRADE IN, SO THEY KNOW WHERE I AM. I NOW NEED TO JUMP THROUGH HOOPS TO GET HYUNDAI TO PAY, AS I DID NOT FIND OUT ABOUT THE RECALL UNTIL MY CAR WAS TOWED TO AND REPAIRED BY AN INDEPENDENT GARAGE. POLICE WERE ON SCENE WITH LIGHTS FLASHING TO PROTECT DISABLED VEHICLE UNTIL TOW TRUCK ARRIVED. NO REPORT WAS FILLED AS THERE WAS NO ACCIDENT OR INJURY. *TR
Suspension, Nov 12, 2009
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING 30 MPH THE CONTROL ARM FRACTURED IN HALF, AND THEN KNOCKED THE STABILIZER LINKS OUT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, AND HE WAS INFORMED OF THE CONTROL ARM FAILURE. SHE CONTACTED THE DEALER IN REFERENCE TO RECALL #09V125000 (SUSPENSION:FRONT:CONTROL ARM). A TECHNICIAN STATED THAT SHE WOULD HAVE TO MAKE A COMMITMENT TO PAY $1000 IN ORDER FOR HIM TO REPAIR THE VEHICLE ACCORDING TO RECALL. HE THEN ADDED THAT IN ORDER TO PERFORM THE REMEDY REFERENCED IN THE RECALL, HE WOULD HAVE TO TAKE THE MUFFLER DOWN. SHE THEN CONTACTED THE MANUFACTURER, AND A REPRESENTATIVE TOLD HER THAT THE DEALER WAS GOING TO CREATE ANOTHER ESTIMATE FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 180,000.
Suspension, Oct 27, 2009, crash
TO WHOM THIS CONCERNS, REGARDING NHTSA "CAMPAIGN ID NUMBER" 09V125000. WHILE DRIVING MY 2002 ELANTRA THE FRONT LEFT WHEEL MOVED (SLIPPED/SNAPPED) OUT OF PLACE TO THE POINT THAT IT WAS RUBBING AGAINST THE BACK OF THE WHEEL WELL WHEN TRYING TO STOP IN TRAFFIC. THE CAR DID NOT STOP AS IT NORMALLY WOULD (IT FELT LIKE THERE WAS NO STOPPING POWER). MY VEHICLE HIT ANOTHER VEHICLE FROM BEHIND WHICH CAUSED SIGNIFICANT DAMAGE TO THE FRONT END OF MY CAR. I TOOK THE VEHICLE TO MOON TWP AUTO BODY TO GET AN ESTIMATE FOR THE DAMAGE. PART OF THE ESTIMATE WAS TO REPLACE THE LOWER CONTROL ARM AND THE ADJUSTER WROTE ON THE DRIVERS SIDE WINDOW THAT ANYONE HANDLING THE CAR SHOULD TAKE CAUTION AS THE CONTROL ARM IS "RIPPED" OUT. FOR CONSIDERATION I POSE THIS QUESTION "WHY WOULD THE BODY SHOP ESTIMATE REPLACING THE CONTROL ARM IF IT WASN'T BROKEN?" I'VE JUST RECEIVED AN INVOICE FROM THE HYUNDAI DEALERSHIP (FALCONI'S 412-269-1234) ITEMIZING THAT THEY REPLACED BOTH CONTROL ARMS PER THEIR CAMPAIGN NUMBER 091, BUT THAT THE CONTROL ARM WAS NOT BROKEN. ADDITIONALLY, I RECEIVED PICTURES TAKEN BY THE DEALERSHIP SHOWING SIGNIFICANT ROTTING ON BOTH SIDES OF CONTROL ARM. I CONTEND THAT THE ACCIDENT WOULD NOT HAVE OCCURRED IF THE CONTROL ARM HAD NOT SLIPPED OUT OF PLACE. I'VE BEEN IN CONTACT WITH HYUNDAI CORPORATION AT 800-633-5151 AND ASKED THEM TO COMPLETE ALL REPAIRS FOR THE DAMAGE DIRECTLY RELATED TO THE ACCIDENT. THEY CONTINUE TO CLAIM THAT THE CONTROL ARM WAS NOT ROTTED AND DISPLACED AND WILL NOT FIX THE DAMAGE. MY CASE NUMBER WITH HYUNDAI IS #3711968. AT THE TIME OF THE ACCIDENT I WAS UNAWARE OF THE RECALL AS THE PREVIOUS/ORIGINAL OWNER (MY FATHER) NOR MYSELF HAD RECEIVED A RECALL LETTER. NOTE: A RECALL LETTER HAS STILL NOT BEEN RECEIVED BY EITHER OF US. I MOVED FORWARD AS IF I HAD NO CLAIMS AGAINST ANYONE OR ANY COMPANY. I HAVE MORE INFO/PHOTOS IF REQUIRED.*TR
Suspension, Aug 27, 2009
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. HE STATED WHILE HAVING REPAIR WORK PERFORMED, THE DEALER ADVISED HIM OF NHTSA CAMPAIGN ID NUMBER: 09V125000, ASSOCIATED WITH HIS VIN ON THE LOWER CONTROL ARM AND SUB FRAME ASSEMBLY. THE MECHANIC ADVISED THE CONTACT THAT IT WAS NOT SAFE TO DRIVE THE VEHICLE DUE TO THE NATURE OF THE SUB FRAME. THE PARTS WERE NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 55,000.
Suspension, Aug 26, 2009
GOING APPROXIMATELY 20 MPH APPROACHING STOP SIGN. CAR CAME TO COMPLETE STOP. COULD NOT EXIT DRIVERS SIDE DOOR. EXITED PASSENGER SIDE TO FIND FRONT LEFT TIRE TURNED OUT AT 90 DEGREE ANGLE. FRONT LOWER CONTROL ARM RUSTED THROUGH AND BROKEN. *TR
Suspension, Aug 7, 2009
2002 HYUNDAI ELANTRA'S LOWER CONTROL ARM RUSTED. *NJ THE CONSUMER'S WIFE LOST STEERING IN THE VEHICLE. THERE WERE PREVIOUS PROBLEMS WITH THE ALIGNMENT AND NOISES FROM THE FRONT OF THE VEHICLE. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED FOR THIS VERY PROBLEM, BUT WAS NEVER NOTIFIED. *JB
Suspension, Power train, Structure, Jul 29, 2009
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND NOTICED OIL LEAKING FROM THE TRANSMISSION. IN ADDITION, THE CONTROL ARMS ON BOTH SIDES OF THE VEHICLE HAD HOLES AND WERE CORRODED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE CONTROL ARM AND SUBFRAME FAILED. THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION:FRONT:CONTROL ARM) DUE TO THE UNAVAILABILITY OF THE NECESSARY PARTS FOR THE REPAIR. THERE IS A MASSIVE BACK ORDER FOR THE PARTS. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN DUE TO THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 111,000.
Suspension, Structure, Jul 21, 2009
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT NOTICED THAT THE FRAME SHIFTED TO THE FRONT TIRES. HE ALSO NOTICED THAT THE CONTROL ARM SNAPPED WHEN HE ATTEMPTED TO STOP THE VEHICLE. PRIOR TO THE FAILURES, THE VEHICLE WOULD SHAKE WHENEVER THE BRAKES WERE BE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CONTROL ARM AND THE SUBFRAME NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Structure, Jul 21, 2009
I WAS DRIVING IN MY TOWN AND I WENT TO TAKE A LEFT TURN AND THE NEXT THING I KNEW MY STEERING WHEEL JOLTED FURTHER TO THE LEFT THAN I HAD TURNED IT AND I WAS IN ONCOMING TRAFFIC. LUCKILY THE ONCOMING CAR HAD ENOUGH TIME TO STOP AND SWERVE OUT OF THE WAY TO AVOID A HEAD ON COLLISION. AT FIRST I THOUGHT I HAD A FLAT TIRE, BUT UPON CLOSER INSPECTION I NOTICED THE BOTTOM OF THE FRONT RIGHT WHEEL WAS TILTED INWARD ON ALMOST A 45 DEGREE ANGLE SO THAT THE HUB CAP WAS ALMOST IN CONTACT WITH THE PAVEMENT. I WAS ABOUT A MILE FROM MY HOUSE AND WAS BARELY ABLE TO GET THE CAR BACK HOME WITH OUT SWERVING ALL OVER THE ROAD TRYING TO STEER. UPON INSPECTION BY A MECHANIC, WHO HAD TO COME TO MY HOME, THERE WAS A LOT OF RUST UNDERNEATH THE CAR, ESPECIALLY ON THE LOWER CONTROL ARMS. I WENT ONLINE TO RESEARCH HOW MUCH IT MIGHT COST TO FIX AND FOUND THAT IT HAD BEEN A RECALL WITH HYUNDAI, HOWEVER I NEVER GOT THE RECALL NOTICE. WHEN I CALLED HYUNDAI CONSUMER AFFAIRS TO INQUIRE, THEY CLAIMED THEY DIDN'T HAVE MY ADDRESS AND THEREFORE I NEVER RECEIVED THE RECALL. I BOUGHT THE CAR USED IN 2004, IT IS NOW 2009, I DO NOT BELIEVE THERE IS ANY EXCUSE AS TO WHY THEY SHOULD NOT HAVE HAD MY ADDRESS AND TO WHY I DID NOT RECEIVE A RECALL. SOMEONE COULD HAVE GOTTEN SERIOUSLY INJURED OR KILLED. HYUNDAI WILL ONLY COVER THE LOWER CONTROL ARMS AND NOTHING ELSE. NONE OF THE DAMAGE CAUSED BECAUSE OF THEIR NEGLIGENCE IS COVERED AND I CAN'T EVEN GET A RENTAL. I NEED NEW TIRES AND NEW HUB CAPS, THERE IS A HOLE IN MY RESONATOR FROM HITTING THE CURB WHEN I VEERED OFF THE ROAD, THERE ARE SCRATCHES ON MY REAR AND A CRACKED BACK HEADLIGHT FROM THE ONCOMING CAR BRUSHING AGAINST MY REAR. HAD I GOTTEN THE RECALL NOTICE, NONE OF THIS WOULD HAVE HAPPENED! THE ROOT CAUSE IS POOR MANUFACTURING, ALL OTHER DAMAGES DUE TO THIS SHOULD BE REIMBURSED WITH OUT ANY HASSLE BECAUSE HYUNDAI SHOULD BE GRATEFUL THEY HAVE NOT KILLED ANYONE YET. *TR
Air bags, Jul 1, 2009
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT ILLUMINATED AND WOULD NOT DIM. THROUGH ONLINE RESEARCH, SHE FOUND A RECALL REGARDING THE AIR BAGS; HOWEVER, HER VIN WAS NOT INCLUDED. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD REPAIR THE VEHICLE BECAUSE THIS IS A MAJOR SAFETY ISSUE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 74,000.
Steering, Jun 26, 2009
2002 HYUNDAI ELANTRA DRIVER SIDE BALL JOINT NOISY AND LOWER CONTROL ARMS RUSTED. REPAIR SHOP STATES NEEDS REPLACEMENT ASAP A IS NOT SAFE. I KNOW OF THREE OTHERS WITH SAME PROBLEM. TOOK TO DEALERSHIP FOR COMPLAINT AS I THOUGHT IS WAS A RECALL. THEY INSPECTED AND SAID NOT RUSTED THROUGH AND WAS NOT COVERED. HOWEVER THEY REPLACED SOME FUEL CUT VALVE THAT HAD A RECALL. PLEASE NOTE I CAN SEE DAY LIGHT THROUGH CONTROL ARMS. THIS IS A MAJOR ISSUE AND SOMEONE IS GOING TO GET HURT. *TR
Suspension, Jun 6, 2009
THE FRONT PASSENGER SIDE CONTROL ARM OF MY 2002 HYUNDAI ELANTRA BROKE. THE WHEEL COULD HAVE FLOWN OFF, BUT LUCKILY IT DIDN'T. THIS HAPPENED ON A 2 LANE ROAD. IF IT HAD HAPPENED ON A HIGHWAY, IT COULD HAVE BEEN CATASTROPHIC. THE CAR WAS TOWED TO MY MECHANIC AND IS STILL THERE. I DID RESEARCH ONLINE AND FOUND INFORMATION ABOUT A RECALL DATED APRIL 2009. I CALLED HYUNDAI CONSUMER AFFAIRS HOTLINE AND WAS TOLD THE RECALL IS NOT OFFICIALLY RELEASED AND DEALERSHIPS WON'T ACKNOWLEDGE IT. I WAS ALSO TOLD MY CAR WON'T QUALIFY FOR THE RECALL BECAUSE THE MILEAGE IS TOO HIGH. *TR
Suspension, May 27, 2009
2002 HYUNDAI ELANTRA-GREAT CAR NO MAJOR PROBLEMS. MEMORIAL DAY COMING HOME ON A SECONDARY ROAD APPROACHING A STOP SIGN-BANG! COULDN'T MOVE THE CAR.A DRIVER GOING BY TELLS ME DON'T MOVE-THE WHEEL IS OFF THE CAR! HAD TO BE TOWED FROM SCENE-THE LOWER CONTROL BAR HAD COMPLETELY RUSTED THROUGH AND LET GO. THE METAL USED ON THIS PARTICULAR PART IS SO THIN IT IS SCARY! YOU WOULD EXPECT THE METAL USED FOR THIS PART WOULD BE RATHER THICK DUE TO THE SERIOUS PURPOSE IT SERVES AND THE CONSTANT STRESS IT MUST ENDURE.AT SEVEN YEARS OLD IT SHOULD NOT BE RUSTED AWAY TO THE POINT OF BREAKING IN TWO. THE ONLY SYMPTOMS I EXPERIENCED WAS A HIGH PITCHED SOUND WHICH OCCURRED EVERY ONCE IN A WHILE-SOUNDED LIKE CHAIN JINGLING, AND A SOMEWHAT SMOOTHER RIDE LIKE MY TIRES WERE LOW ON AIR. I HAVE NUMEROUS PEOPLE LOOK AT THIS -THEY WALK AWAY IN DISBELIEF WHEN I TELL THEM THE CAR IS SEVEN YEARS OLD, CONSIDERING THE RUST ON THIS CONTROL ARM IT IS UNBELIEVABLE-I AM NOW WONDERING IF THERE ARE OTHERS OUT THERE HAVING THE SAME EXPERIENCE. I AM A SCHOOL BUS DRIVER -HAVING DRIVEN SCHOOL BUSSES FOR OVER TWENTY YEARS BUT THIS EXPERIENCE HAS ENLIGHTENED ME TO THE IMPORTANCE OF THE CIRCLE CHECK ON OUR VEHICLES!!!! *TR