2003 Hyundai Elantra
Problems, recalls and owner-reported issues
Suspension is the leading concern among 234 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Elantra model years with reports.
Of the 2003 reports, 42 involved a crash and 1 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, control armApr 16, 2009
HYUNDAI IS RECALLING 160,904 MY 2001-2003 ELANTRA AND MY 2003 TIBURON VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT USED DURING THE WINTER MONTHS IN THESE JURISDICTIONS MAY RESULT IN INTERNAL CORROSION AND THINNING OF THE STEEL IN THE FRONT LOWER CONTROL ARMS. THE CORROSION MAY PROGRESS TO THE POINT WHERE THE LOWER CONTROL ARM'S UPPER AND LOWER PANELS BECOME PERFORATED. A PERFORATED FRONT LOWER CONTROL ARM MAY FRACTURE BETWEEN ITS BALL JOINT ATTACHMENT AND THE FORWARD AND REARWARD PIVOT ATTACHMENTS TO THE CHASSIS.
THE FRACTURING OF THE CONTROL ARM COULD AN OWNER'S CONTROL OVER THEIR VEHICLE THAT MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE FRONT LOWER CONTROL ARMS FOR CORROSION DAMAGE. IF SPECIFIED LEVELS OF INTERNAL CORROSION DAMAGE ARE FOUND, THE FRONT LOWER CONTROL ARMS WILL BE REPLACED WITH NEW FRONT LOWER CONTROL ARMS INCORPORATING ADDITIONAL HOLES IN THE UPPER AND LOWER PANELS. IF THE FRONT LOWER CONTROL ARMS DO NOT REQUIRE REPLACEMENT, THE DEALER WILL ADD DRAINAGE HOLES TO THE FRONT LOWER CONTROL ARMS AND WILL TREAT THE FRONT LOWER CONTROL ARMS WITH RUST-PROOFING MATERIALS TO ARREST THE INTERNAL CORROSION PROCESS. THESE PROCEDURES WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 17, 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 09V125000 on NHTSA.gov
Fuel system, gasoline, storageJul 26, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY" A VALVE ON THE FUEL TANK ASSEMBLY MAY NOT CLOSE PROPERLY. IF A VEHICLE ROLLS OVER AND THE FUEL TANK ASSEMBLY VALVE IS NOT PROPERLY CLOSED, FUEL SPILLAGE MAY OCCUR.
FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. THE RECALL BEGAN ON OCTOBER 5, 2004. OWNERS SHOULD CONTACT HYUNDAI DE PUERTO RICO AT 1-800-981-0188.
Campaign 04V369000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyApr 9, 2004
SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN ON JUNE 30, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 04V178000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsDec 3, 2003
ON CERTAIN PASSENGER VEHICLES, THE BRAKE TUBES FOR THE REAR BRAKES CAN CONTACT THE STEERING GEARBOX MOUNTING BRACKETS.
CONTACT BETWEEN THE REAR BRAKE TUBES AND THE STEERING GEARBOX MOUNTING BRACKETS MAY RESULT IN REAR BRAKE TUBE WEAR AND CORROSION, INCREASING THE RISK OF BRAKE FLUID LEAKAGE. BRAKE FLUID LEAKAGE COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPOSITION THE REAR BRAKE TUBES, INSTALL BRAKE TUBE CLIPS, AND APPLY ANTI-CORROSION MATERIAL TO THE REAR BRAKE TUBES. OWNER NOTIFICATION BEGAN JANUARY 22, 2004. OWNERS SHOULD CONTACT HYUNDAI OF PUERTO RICO AT 1-800-633-5151.
Campaign 03V496000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsJul 22, 2003
ON CERTAIN PASSENGER VEHICLES, THE REAR BRAKE TUBES PASS BEHIND THE FRONT SUSPENSION CROSSMEMBER. TWO STEERING GEARBOX MOUNTING BRACKETS ARE WELDED TO THE CROSSMEMBER. ON VEHICLES EQUIPPED WITH AN ANTILOCK BRAKE SYSTEM (ABS), THE REAR BRAKE TUBES COULD CONTACT BOTH STEERING GEARBOX MOUNTING BRACKETS. ON VEHICLES THAT ARE NOT EQUIPPED WITH ABS, THE REAR BRAKE TUBES MAY CONTACT ONLY THE LEFT MOUNTING BRACKET. CONTACT BETWEEN THE REAR BRAKE TUBES AND THE STEERING BRACKETS COULD CAUSE WEAR AND CORROSION THAT COULD RESULT IN BRAKE FLUID LEAKAGE.
FLUID LEAKAGE COULD RESULT IN REDUCED BRAKING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL REPOSITION THE REAR BRAKE TUBES SO THEY DO NOT CONTACT THE MOUNTING BRACKETS, INSTALL BRAKE TUBE CLIPS TO CONTROL THE LOCATION OF THE REAR BRAKE TUBES, AND APPLY ANTI-CORROSION MATERIAL TO THE TUBES IN THE AREAS WHERE CONTACT WITH THE MOUNTING BRACKETS MAY HAVE OCCURRED. OWNER NOTIFICATION BEGAN ON OCTOBER 13, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 03V257000 on NHTSA.gov
Representative owner complaints: suspension
61 reports, newest first. Show all
Suspension, Fuel system, Gasoline, Dec 12, 2023
The contact owns a 2003 Hyundai Elantra. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated and lost motive power. Additionally, while attempting to complete a turn, the contact heard an abnormal clicking sound coming from the front driver’s side of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the driver's side brake pad and rotor were abnormally worn and needed to be replaced; however, the power train failure was not determined. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 09V125000 (Suspension) and 04V369000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 132,000.
Suspension, Air bags, Structure, Oct 21, 2023
Live in Indiana where the weather is super salty in the winters and all of the salt in Indiana has really really affected the whole underside of my car. The whole subframe is falling apart and the rust has gotten to everything under the car. I have spent about 4 thousand dollars into this car doing all the work myself to make this car run In pristine conditions. I am very very worried that my whole back end will just fall apart going down the road due to the rust.
Suspension, Structure, May 16, 2023
*The rear sub-frame assembly nearly rusted through. Steering and Handling noticebly effected with rear of vehicle feeling soft and sluggish in turns. *The vehicle is available for inspection and was brought to my attention when the mechanic was beginning rear brake maintenance. *The mechanic is a licensed mechanic and the Repair shop is a licensed service facility. *The mechanic called me and asked me to return to the shop to show me the extent of the rust damage, to which I did return to the shop to examine his findings. I did take photos. *There were no warning lamps or messages. The symptoms were as described above.
Suspension, Structure, Apr 17, 2021
MY REAR SUBFRAME IS RUSTING SO BADLY THE REAR SUSPENSION IS FALLING APART.
Suspension, Power train, Sep 1, 2020
TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE PASSENGER'S SIDE CONTROL ARM BECAME DEFECTIVE WHICH CAUSED DIFFICULTY TO STEER THE VEHICLE AT VARIOUS SPEEDS. THE CONTACT THEN CALLED SUPERIOR HYUNDAI SOUTH (238 W MITCHELL AVE, CINCINNATI, OH 45232) WHERE SHE MADE AN APPOINTMENT AND WAS INFORMED TO CHECK IF THERE WERE ANY RECALLS ON HER VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 09V125000 (SUSPENSION) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO STATED THAT UPON STARTING THE VEHICLE, THE VEHICLE STALLED WITHOUT WARNING UPON DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE O2 SENSOR WHICH WAS THEN REPLACED. DESPITE THE O2 SENSOR BEING REPLACED, THE FAILURE PERSISTED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURES. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.
Suspension, Mar 27, 2020
DRIVING ON HIGHWAY AND TURNING RIGHT; A TIRE BLEW. ON INSPECTION BY A MECHANIC, THE FRONT PASSENGER CONTROL ARM WAS BENT WITH RUST ON THE EXPOSED METAL. THE BENT CONTROL ARM ALLOWED THE TIRE TO RUB AGAINST THE INTERIOR FENDER, EVENTUALLY LEADING TO THE TIRE FAILING. THE TIRE WAS IN GREAT CONDITION BEFORE THE SUDDEN FAILURE. ON RESEARCHING: THERE WAS A RECALL ON 2003 HYUNDAI ELANTRA FOR FRONT CONTROL ARM PROBLEMS. NHTSA CAMPAIGN NUMBER: 09V125000. THIS RECALL CITES THAT ROAD SALT USED IN CERTAIN JURISDICTIONS CAN CAUSE INTERNAL DEGRADATION OF THE FRONT CONTROL ARMS: LEADING TO FAILURE. LOOKING BACK THROUGH THIS CAR'S HISTORY: IT WAS ORIGINALLY REGISTERED IN OHIO, ONE OF THE STATES USING ROAD SALT. I DON'T KNOW WHY THIS CAR ESCAPED RECALL, BUT IT'S HAVING THE SAME PROBLEMS AS OTHER 2003 ELANTRAS.
Suspension, Dec 18, 2019
TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT TOOK THE VEHICLE TO FUCCILLO LINCOLN HYUNDAI (518-379-0680, LOCATED AT 4101 STATE ST, SCHENECTADY, NY 12304) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V125000 (SUSPENSION). THE CONTACT DIAGNOSED THAT THE REAR SUBFRAME WAS RUSTED. THE TECHNICIAN STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Steering, Suspension, Jun 18, 2019
MY LOWER CONTROL ARM BROKE IN TWO AWAY FROM THE BODY AND OTHER DRIVE COMPONENTS DUE TO RUST AND I'M NOT SURE WHAT ELSE. I WAS DRIVING AT A SLOW SPEED HEARD A POP NOISE GOT OUT LOOKED AND THE TIRE WAS ALL THE WAY AGAINST THE WHEEL WELL.
Suspension, Structure, Mar 14, 2019
OUR 2003 HYUNDAI ELANTRA IS SUFFERING FROM SEVERE CORROSION ON THE SUBFRAME/UNIBODY, A PROBLEM FOR WHICH A CLASS ACTION SETTLEMENT WAS APPROVED (SEE THE FOLLOWING LINK HTTP://SALTBELTCORROSION.HYUNDAIUSA.COM/ FOR DETAILS REGARDING THE CIRULLI V. HYUNDAI MOTOR AMERICA SETTLEMENT, WHICH REACHED FINAL APPROVAL ON MAY 25, 2011). THE SETTLEMENT PROVIDED REIMBURSEMENT FOR REPAIRS. ALTHOUGH HYUNDAI PERFORMED A "RUSTPROOFING/WAX" REPAIR IN 2010 ON THIS CAR, AS WELL AS A SUBFRAME REPAIR/REPLACEMENT IN 2015 (WHICH IS CONSIDERED BY HYUNDAI TO HAVE SOLVED THE PROBLEM AS ORIGINALLY DESCRIBED IN THE CLASS ACTION LAWSUIT), WE BELIEVE THAT THE DEFECT AS DESCRIBED IN THE CLASS ACTION SETTLEMENT WAS IN FACT NOT RECTIFIED, AND THUS CONSISTS OF A FAILURE OF RECALL REPAIR. IN FACT, IT WOULD SEEM THAT ALTHOUGH HYUNDAI DID REPLACE ALL OR A PORTION OF THE SUBFRAME IS 2015, THE EXACT SAME PROBLEM HAS RE-OCCURRED ON THE CAR WITHIN LESS THAN 5 YEARS, AND IS A SERIOUS SAFETY ISSUE (IF THE SUBFRAME COLLAPSES UNDER THE WEIGHT OF THE CAR, THERE WOULD BE SERIOUS RISKS OF INJURY TO ANY PASSENGERS ON BOARD). THE DEEP SUBFRAME CORROSION ITSELF WAS ONLY NOTICED AND PHOTOGRAPHED BY A LOCAL MECHANIC MORE THAN A YEAR AFTER PURCHASING THIS VEHICLE FROM ITS SECOND OWNER AND IS EVIDENCED BY THE ATTACHED PICTURES. IN SUMMARY, ALTHOUGH HYUNDAI MOTOR AMERICA CONSIDERS THAT THE CORROSION PROBLEM AS DESCRIBED IN CIRULLI V. HYUNDAI MOTOR AMERICA SETTLEMENT WAS REPAIRED SUCCESSFULLY IN 2015 ON THE CAR CORRESPONDING TO THE VIN NUMBER ATTACHED TO THIS COMPLAINT, WE BELIEVE THAT IT CONSISTED OF A FAILED RECALL REPAIR, AND THAT IT IS THE RESPONSIBILITY OF HYUNDAI MOTOR AMERICA TO RECTIFY THE SITUATION AT THEIR EXPENSE. ALSO ATTACHED IS A PDF SHOWING A DESCRIPTION OF THE CORROSION WITHIN A LARGER ESTIMATE, WHICH WAS AUTHORED BY THE SAME SHOP THAT TOOK THE PHOTOS OF THE VEHICLE'S CORRODED SUBFRAME.
Suspension, Jan 7, 2019
TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. WHILE DRIVING 20 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT PASSENGER LOWER CONTROL ARM WAS RUSTED FROM THE INSIDE OUT AND THE AXLE DETACHED FROM THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO COLUMBIA HYUNDAI (10981 MONTGOMERY RD, CINCINNATI, OH 45249, (513) 489-2000) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER LOWER CONTROL ARM WAS COMPLETELY SAFE AND HAD A SMALL AMOUNT OF RUST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Suspension, Structure, Mar 29, 2018
2003 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE CONTROL ARM CORROSION RECALL REIMBURSEMENT. *SMD *TR
Suspension, Service brakes, Fuel/propulsion system, Nov 29, 2017
RECALL # 03V257000, 09V125000, 03V496000 SEVERE RUSTING AND CORROSION UNDER MY CAR WHICH THEY CLAIM WAS "FIXED" UNDER THE RECALLS. THEY DID NOT FIX THIS! THE FRONT DRIVER SIDE AXLE IS COMPLETELY CORRODED AND BREAKING - THEY CLAIM THEY SPRAYED IT WITH ANTI CORROSION COMPOUND BUT THIS DID NOT STOP FURTHER CORROSION AND RUST. THE BRAKELINES WERE ALSO SPRAYED BUT THIS ALSO DID NOT WORK! MY BRAKELINE RUSTED OUT AND ALL MY BRAKE FLUID WENT OUT WHILE DRIVING. HYUNDAI IS NOW REFUSING TO CORRECT THE PROBLEM WHICH BY FEDERAL LAW HAS TO BE DONE!
Steering, Suspension, Wheels, Dec 8, 2016
RIGHT FRONT LOWER CONTROL ARM AND RIGHT FRONT AXLE, BROKE WHILE DRIVING, CAUSING LOSS OF CONTROL. THIS WAS A PREVIOUS RECALL, WHICH WAS DONE AT THE DEALERSHIP. REPLACEMENT OF THE CONTROL ARMS WERE NOT REQUIRED AT THE TIME. INSPECTION, UNDERCOATING AND ,DRILLED DRAINAGE HOLES WERE THE FIX. WHILE STRANDED ON THE ROAD, A CROSS COUNTRY DRIVER STOPPED. HE INFORMED ME THAT HE IS SEEING THIS SAME PROBLEM ACROSS THE COUNTRY WITH THE 2002 AND 2003 ELANTRAS. IT LOOKS AS IF THE RECALL FIX ONLY POSTPONED THE PROBLEM. THE ARMS SHOULD HAVE BEEN REPLACED, NOT HOLES DRILLED TO LET THE WATER DRAIN, THE DAMAGE WAS ALREADY IN THE WORKS, AND NOW WITH SO MANY OF THESE CARS STILL ON THE ROAD,, WE ARE LOOKING AT A DISASTER WAITING TO HAPPEN. I HAD JUST EXITED FROM A MAIN HIGHWAY, ONTO A LOCAL ROAD WHEN THE INCIDENT HAPPENED, NO ONE WAS INJURED. A FEW MOMENTS EARLIER WOULD HAVE BEEN A VERY DIFFERENT SCENE. PICTURES ARE AVAILABLE, AS WELL AS AAA REPAIR SHOP , INVOICE FOR THE REPAIR. *TR
Suspension, Structure, Nov 30, 2016
THE WHOLE REAR METAL BEAM HOLDING THE REAR SUSPENSION RUSTED OUT AND FELL OFF WHILE DRIVING SENT CSRD INTO A SPIN BEFORE WE GOT IT STOPPED COULD HAVE BEEN KILLED DRIVING ON INTERSTATE 70 FROM WARRENTON TO WENTZVILLE MO YESTERDAY MOURNING AT 5:30 AM. *TR
Suspension, Dec 18, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 09V125000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Suspension, Aug 11, 2015
TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. WHILE DRIVING, THE REAR OF THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE REAR CROSS MEMBER WAS CORRODED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Suspension, Jan 21, 2015
AS MY WIFE WAS EXITING OUR DRIVEWAY THE RIGHT FRONT LOWER CONTROL ARM BROKE. THE VEHICLE WAS NOT OPERABLE. IT WAS TAKEN TO MALLOY HYUNDAI IN WOODBRIDGE, VA. I WAS NOT ADVISED OF ANY RECALLS. THE VEHICLE WAS REPAIRED FOR $1353.52 OUT OF POCKET. I RECENTLY LEARNED ABOUT THE RECALL ON THE SUSPENSION. EXCLUDING NORTHERN VIRGINIA DRIVERS PLACES US AT RISK. IT WAS FORTUNATE MY WIFE WAS NOT ON INTERSTATE 95 AND WAS NOT INJURED. *TR
Suspension, Power train, Structure, Sep 30, 2014
MY DAUGHTER WAS DRIVING HOME FROM SCHOOL AND THE STRUT/AXLE BROKE AND CAUSED HER TO SKID OFF THE RODE, LUCKILY SHE WAS NOT INJURED AND WAS ABLE TO COME TO A STOP IN AN EMPTY LOT. THE TIRE WAS RUINED AND THE FENDER WAS ALSO DAMAGED. WE WERE ABLE TO GET THIS FIXED AT THE REPAIR SHOP, FOR JUST UNDER $500, HOWEVER NOW THE VEHICLE WILL NOT PASS INSPECTION DUE TO THE SUBFRAME BEING DETERIORATED. UPON RESEARCHING THE COST TO REPLACE THIS, I FOUND THAT THE VEHICLE HAS HAD SEVERAL RECALLS, AND WOW BOTH OF THESE WERE ON THE LIST. MY CONCERN IS THAT THE VEHICLE IS 2003 AND WE ARE NOT THE ORIGINAL OWNERS. I AM CONCERNED NOW THAT THE OTHER RECALLS MAY ALSO AFFECT THEIR VEHICLE. THE SAFETY OF MY DAUGHTER AND GRANDSON IS TOP PRIORITY. WHAT CAN YOU HELP ME WITH. CAN WE STILL USE THE RECALL TO HAVE THE VEHICLE REPAIRED? *TR
Steering, Suspension, Jul 21, 2014
TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, SHE NOTICED THE SUSPENSION MALFUNCTIONED WHICH CAUSED HER TO LOSE CONTROL OF THE VEHICLE WITHOUT WARNING. ALSO, THE CONTACT MENTIONED THAT THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THE PASSENGER SIDE FRONT LOWER CONTROL ARM FRACTURED BETWEEN THE BALL JOINTS DUE TO EXCESSIVE CORROSION. THE CONTACT NOTIFIED THE MANUFACTURER AND THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V125000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 220,000...UPDATED 08-28-14 *BF THE VEHICLE WAS REPAIRED. UPDATED 09/11/14
Suspension, Jun 27, 2014
THE RIGHT SIDE LOWER CONTROL ARM SUDDENLY COMPLETE BROKE IN HALF CLOSE TO THE BALL JOINT CAUSING THE TIRE TO DANGLE AND LOSS OF STEERING AND MOVEMENT. THIS HAPPENED AT A VERY LOW SPEED PULLING OUT OF OUR DRIVEWAY. THERE WAS VISIBLE RUST AND CORROSION ON THE INSIDE OF THE BOXED STAMPED STEEL CONTROL ARM NEAR THE BALL JOINT. THIS FAILURE WAS EXACTLY LIKE NHTSA ACTION NUMBER : PE09011 DESCRIBED. THIS VEHICLE WAS REGISTERED IN VA SO THE CAR WAS NOT SUBJECT TO THAT SPECIFIC RECALL ALTHOUGH OTHER STATES AROUND US WERE. WE RECEIVED NO NOTICE OF THIS RECALL IN THE MAIL OR THE POTENTIAL PROBLEM EVEN THOUGH WE USE AND TRAVEL OFTEN TO THE STATES THAT DID HAVE THE RECALL AND THEY DO PUT A LOT OF SALT ON NORTHERN VA ROADS. *TR
Steering, Suspension, Power train, Jun 16, 2014
FRONT PASSENGER SIDE CONTROL ARM FRACTURED, ALLOWING WHEEL TO TURN 90 DEGREES TO THE RIGHT RESULTING IN AN UNCONTROLLED SLIDE DOWN THE HIGHWAY. THIS ALSO BLEW OUT THE TIRE AND SEPARATED THE AXLE FROM THE TRANSMISSION, SPILLING TRANSMISSION FLUID. VEHICLE WAS UNCONTROLLABLE, AND ONCE STOPPED IMMOVABLE, AND SO STRANDED IN THE MIDDLE OF THE HIGHWAY. *TR
Suspension, Structure, May 9, 2014
IN 2009, A RECALL WAS ISSUED FOR RUST/CORROSION OF THE FRONT LOWER CONTROL ARMS OF THESE VEHICLES (RECALL 091 PER HYUNDAI). WE FOUND OUT ABOUT THIS AND TOOK IT TO OUR LOCAL DEALER IN 2011. HOLES WERE DRILLED AND THE CAR "PASSED" WITHOUT NEED TO REPLACE ANYTHING. A "PROTECTIVE COATING" WAS APPLIED. ON SATURDAY, MAY 3, MY HUSBAND WAS DRIVING AND PULLING OUT OF A PARKING SPACE. HE HEARD A GRINDING NOISE AS HE BACKED OUT, THEN HEARD SOMETHING BREAK AND THE CAR WOULDN'T MOVE. WE COULDN'T EVEN PUSH THE CAR BACK INTO THE PARKING SPACE, AS THE TIRE/ARM APPEARED TO BE DETACHED. WE FOUND OUT THE RIGHT CONTROL ARM HAD RUSTED THROUGH COMPLETELY, ALSO CAUSING DAMAGE OF THE AXLE. THE CAR WAS TAKEN FIRST TO OUR MECHANIC AND THEN THE DEALERSHIP AND IT WAS DETERMINED THE SAME RECALLED PART HAD RUSTED THROUGH, CAUSING THE BREAK. THE CAR WAS FIXED BY HYUNDAI, INCLUDING REPLACEMENT OF BOTH CONTROL ARMS. I'M JUST VERY CONCERNED THAT THIS COULD HAVE OCCURRED WHILE DRIVING AND CAUSED A CRASH AND SERIOUS INJURY. WE HAD NO IDEA OF THE RISK, ALTHOUGH WE DID HAVE A BAD WINTER WITH A LOT OF ROAD SALT USED SO I'M NOT SURPRISED. I AM SURPRISED, THOUGH, THAT IT WAS NEVER ADVISED TO RETURN AND HAVE THIS RE-CHECKED. I CALLED HYUNDAI'S CARE MANAGEMENT DEPT AND THE PERSON I SPOKE WITH ([XXX]) DENIED THIS ISSUE WAS RELATED TO THE RECALL AND SAID IT MUST HAVE BEEN REPAIRED ONLY AS A COURTESY. I STRONGLY DISAGREE BY WHAT I HEARD FROM THE MECHANIC. I WANTED TO MAKE YOU AWARE AS I'M SURE THE SAFETY OF MANY IS AT RISK IF THIS A RESULT OF A RECALLED PART AND THEY ARE UN-KNOWINGLY AT RISK AFTER THIS BAD WINTER. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Apr 2, 2014
ON APRIL 1ST 2014 THE FRONT RIGHT LOWER CONTROL ARM BROKE OFF WHEN I APPLIED THE BRAKES IN ORDER TO AVOID HITTING A CANADIAN GOOSE THAT WAS SAUNTERING MAJESTICALLY ACROSS THE ROAD (THE GOOSE WAS UNHURT). THE RIGHT FRONT WHEEL WAS ROTATED ABOUT 60 DEGREES TO THE HORIZONTAL AND WAS MOVED BACKWARDS ENOUGH TO DAMAGE THE RIGHT FENDER. SOME TWO YEARS AGO, HYUNDAI RECALLED THIS MODEL TO INSPECT FOR POSSIBLE CORROSION IN THE FRONT SUSPENSION COMPONENTS. AT THAT TIME THE LOCAL HYUNDAI DEALER STATED THAT THERE WAS NO CORROSION DETECTED IN THIS VEHICLE. WHILE IT IS EASY TO BLAME THIS BREAK ON POTHOLES, I WOULD LIKE TO STATE THAT I AM METICULOUS ABOUT AVOIDING THEM AND I WONDER IF THE SUSPENSION COMPONENTS WERE NOT WEAKENED BY POOR QUALITY CORROSION PROTECTION AND GAVE WAY WHEN I BRAKED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Structure, Feb 27, 2014
THANKFULLY NO INCIDENT, MY MECHANIC POINTED OUT TO ME DURING NORMAL MAINTENANCE ON THE CAR, THE LOWER CONTROL ARM HAD SEVERE CORROSION DAMAGE THAT ITS ALMOST SPLIT HE ADVISED NOT TO TAKE IT ON THE HIGHWAY UNTIL IT WAS FIXED. HE PRINTED OUT THE RECALL NOTICE OF THE PROBLEMS WITH THE FRONT LOWER CONTROL ARM. HYUNDAI IS GIVING ME PUSH BACK ON TAKING CARE OF IT BECAUSE IM NOT IN THE SALT BELT. I AM NOT IN A SALT FREE STATE THEY SALT HEAR AT THE THREAT OF FLURRIES. THAT KIND OF DAMAGE IS NOT NORMAL WEAR AND TEAR ON A CAR THAT'S UNDER 60K MILES. I DON'T WANT THE WORLD I JUST WANT THEM TO FIX THE DEFECTIVE PRODUCT, MORE IMPORTANT THAN THAT HAD MY MECHANIC NOT POINTED IT OUT I COULD HAVE PUT MYSELF OR OTHERS IN DANGER IF THIS SNAPPED AND I LOST CONTROL OF THE PASSENGER SIDE WHEEL. I CANT BE THE ONLY ONE OUTSIDE OF THE SALT BELT THAT IS HAVING THIS ISSUE AND MAY BE IN DANGER IF IT SEPARATES. THANK YOU FOR TAKING THE TIME TO LISTEN. *TR
Suspension, Sep 30, 2013
I WAS BEHIND TWO VEHICLES AT A TRAFFIC LIGHT, THE LIGHT TURNED GREEN AND WE ALL JUST STARTED TO PROCEED FORWARD WHEN THE FRONT VEHICLE SLAMMED HIS BRAKES ON. THE VEHICLE DIRECTLY IN FRONT OF ME SLAMMED HIS BRAKES ON AND I SLAMMED MINE ALSO. I FELT THE FRONT END GIVE A LITTLE SO I MADE A RIGHT TURN AND SLOWED DOWN TO AROUND 5 MPH. I PROCEEDED TO MY HOME ABOUT 500 FEET AWAY AND TURNED INTO THE DRIVEWAY. I GOT OUT OF THE VEHICLE AND FOUND THE RIGHT LOWER CONTROL ARM BROKEN JUST PAST THE BALL JOINT. I FORGOT TO SAY THERE WASN'T ANY CONTACT BETWEEN ANY OF THE VEHICLES, NO ONE WAS INJURED. *TR