2009 Hyundai Elantra
Problems, recalls and owner-reported issues
Steering is the leading concern among 285 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Elantra model years with reports.
Of the 2009 reports, 28 involved a crash and 11 involved a fire. 24 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleFeb 4, 2020
Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.
Campaign 20V061000 on NHTSA.gov
Steering, electric power assist systemFeb 23, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2008-2010 Elantra vehicles manufactured June 1, 2008, to April 30, 2010, and 2009-2010 Elantra Touring vehicles manufactured November 1, 2008, to April 30, 2010. The electronic power steering (EPS) electronic control unit (ECU) may sense a discrepancy in the steering input signals and, as a result, disable the steering power assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Hyundai will verify the proper operation of the Electronic Power Steering (EPS) and update the EPS control unit, free of charge. The recall began April 14, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 127.
Campaign 15V100000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMar 15, 2011
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2007-2009 ELANTRA VEHICLES MANUFACTURED FROM JULY 14, 2006, THROUGH NOVEMBER 1, 2008. THE FRONT PASSENGER SEATS IN THE VEHICLES CONTAIN A WEIGHT SENSOR DESIGNED TO DEACTIVATE THE RIGHT FRONTAL AIRBAG WHEN OCCUPANTS OF CERTAIN WEIGHTS OCCUPY THE SEAT. THE ELECTRICAL CONNECTOR FOR THE WEIGHT SENSOR IS LOCATED UNDER THE CENTER CONSOLE, BETWEEN THE FRONT SEATS. UNDER CERTAIN CIRCUMSTANCES THE CONNECTOR COULD BECOME CONTAMINATED AND MALFUNCTION SUCH THAT THE FRONT PASSENGER AIRBAG WILL DEPLOY REGARDLESS OF THE WEIGHT OF THE OCCUPANT.
THE FRONT PASSENGER AIR BAG COULD DEPLOY IN CRASHES IN WHICH IT SHOULD NOT DEPLOY, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT FROM THE DEPLOYED AIR BAG.
DEALERS WILL INSTALL A PROTECTIVE COVER OVER THE WEIGHT CLASSIFICATION SYSTEM CONNECTOR TO PREVENT CONTAMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTING TO BEGIN DURING APRIL 2011. OWNERS MAY CONTACT HYUNDAI'S CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 11V143000 on NHTSA.gov
Representative owner complaints: steering
144 reports, newest first. Show all
Steering, Sep 12, 2019
WHILE THE VEHICLE WAS IN MOTION THE POWER STEERING FAILED. THE EPS LIGHT TURNED ON AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE MECHANIC I TOOK IT TO SAID THE POWER STEERING MOTOR FAILED AND THAT THE ENTIRE UNIT NEEDS TO BE REPLACED.
Steering, Electronic stability control (ESC), Sep 10, 2019
MY EPS WARNING LIGHT CAME ON ONE DAY AND IT HASN'T TURNED OFF EVER SINCE. SEVERAL TIMES WHILE DRIVING THE POWER STEERING HAS TURNED OFF AND I'VE HAD TO PULL OVER AND RESTART THE CAR TO FIX IT. THE STEERING WHEEL ALSO MAKES A CLUNKING SOUND WHEN I TURN IT LEFT AND RIGHT.
Steering, Sep 6, 2019
POWER STEERING WILL FAIL, EPS LIGHT COMES ON. THIS STARTED AT ABOUT 90,000 MILES. TURN OFF CAR AND TURN BACK ON, IT WORKS FINE.
Steering, Electrical system, Other or unspecified, Aug 13, 2019
WHEN DRIVING THE VEHICLE, THE EPS LIGHT WOULD ARBITRARILY TURN ON AND GO AWAY WHEN THE IGNITION KEY IS CYCLED OFF AND BACK ON. WHEN THE LIGHT COMES ON, IT IMMEDIATELY BECOMES DIFFICULT TO STEER. THE CAR REVERTS TO MANUAL STEERING MODE AND REQUIRES SIGNIFICANT AMOUNT OF EFFORT TO CONTROL. WE HAVE HAD THE EPS LIGHT TURN ON MULTIPLE TIMES WITHOUT WARNING WHILE DRIVING AND PUTTING US IN DANGEROUS, UNSAFE CONDITIONS ON THE ROAD. RECENTLY, THE EPS LIGHT IS STAYING ON AND NOT GOING AWAY. WE VISITED THE LOCAL DEALER TO REPORT THIS ISSUE AND THEIR DIAGNOSIS RESULTED IN ERROR CODES RELATED TO THE STEERING ANGLE SENSOR-ELECTRICAL, TORQUE SENSOR MAIN SIGNAL FAULT, ECU (BRAKE SYSTEM) HARDWARE ERROR, CAN TIME-OUT EMS, AND MOTOR. WHEN ASKED, THEY WERE NOT WILLING TO PERFORM AN EVALUATION AS PER THE TECHNICAL SERVICE BULLETIN. THEY RECALIBRATED THE STEERING ANGLE SENSOR AND STATED THAT IF THE PROBLEM REOCCURS, WE WOULD NEED TO RETURN TO THE DEALERSHIP TO REPLACE THE STEERING COLUMN (PART NUMBER 56310-2H250 AS1) AND PAY FULL COST OF REPAIR (PART AND LABOR). THIS PART NUMBER IS LISTED AS A REPLACEABLE ITEM PER THE TECHNICAL SERVICE BULLETIN. PLEASE NOTE THAT THE DEALERSHIP PERFORMED AN EPS S/W CHK/ECU UPGRADE IN 2015 WHEN NO ISSUES WERE PRESENT AND REFUSE TO FURTHER ASSIST WHEN THE ISSUE IS PRESENT WHEN THE RECALL CAMPAIGN INFORMATION LETTER IN MARCH 2015 CLEARLY STATES THAT THE FINAL REMEDY HAS NOT BEEN DEVELOPED AT THIS TIME. THE DIAGNOSIS SHOWS THAT A FAULTY PART WAS INSTALLED BY THE CAR MANUFACTURER, AS STATED IN THE RECALL, AND THE DEALERSHIP IS REFUSING TO ADDRESS THE ACTUAL ISSUE. INSTEAD OF SOLVING THE PROBLEM, THEY INSIST THAT WE DRIVE THIS POTENTIALLY UNSAFE VEHICLE UNTIL THE ISSUE REOCCURS. THIS IS A SAFETY RELATED CONCERN AS THERE IS NO WARNING TO WHEN THIS ISSUE WILL OCCUR. THEIR RECALL NOTICE STATES THAT THE EPS PROBLEMS COULD RESULT IN AN INCREASED RISK OF A CRASH.
Steering, Electrical system, Exterior lighting, Aug 8, 2019
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE SAFELY. TAYLOR HYUNDAI (LOCATED AT 3233 WASHINGTON RD, AUGUSTA, GA 30907, (706) 868-1200) WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING). ADDITIONALLY, WHILE ATTEMPTING TO DRIVE TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED, THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALER AND THE RECALL REPAIR WAS PERFORMED. AFTER THE FAILURE RECURRED, THE VEHICLE EXPERIENCED SEVERAL ELECTRICAL ISSUES PERTAINING TO THE INTERIOR LIGHTING BEING ACTIVATED WHEN THE HEADLIGHT SWITCH WAS TURNED TO THE ON POSITION. ADDITIONALLY, THE BATTERY WOULD DRAIN OVERNIGHT WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED CASE NUMBER: 15936968. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Steering, Jul 22, 2019
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING) IN 2015. FOUR YEARS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE EPS INDICATOR ILLUMINATED AND THE STEERING LOST POWER AND BECAME STIFF. THE VEHICLE WAS SHUT OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO LYNNES HYUNDAI (877-358-9715, LOCATED AT 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE IT WAS DETERMINED THAT SINCE THE RECALL REPAIR WAS PREVIOUSLY PERFORMED, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Steering, Jul 11, 2019
WE HAVE HAD THE RECALL FOR THE EPS REPAIRED A FEW YEARS AGO. A FEW YEARS LATER THE EPS CAME ON AGAIN AND ALMOST CRASHED THE CAR/NO POWER STEERING. WE AGAIN TOOK IT TO A DEALER IN LAUREL, MD AND THEY SAID WE HAD ANOTHER RECALL AND THEY DOWNLOADED THE FIX/NO CHARGE. WELL ABOUT 2 YEARS LATER/TODAY THE EPS CAME ON AND AGAIN ALMOST CRASHED THE CAR. IT IS INTERMITTENT, I WAS ABLE TO GET IT HOME NO PROBLEM. WE MADE AN APPOINTMENT TO A BOWIE, MD DEALER WHO CAN'T GET TO IT FOR 10 DAYS! WE ARE CONCERNED IT IS THE SAME RECALLED ISSUE AND CAN NOT BE FIXED. NOW WE ARE AFRAID TO DRIVE THE CAR IN FEAR THERE IS NO SOLUTION AND WE CAN NOT AFFORD ANOTHER CAR AT THIS TIME. PLEASE HELP! THANKS! REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Jun 10, 2019, crash
WHILE DRIVING ON THE FREEWAY, I TRIED TO STEER OFF TO THE LEFT TO AVOID A CAR FROM HITTING ME FROM THE RIGHT. THIS LED TO THE STEERING WHEEL LOCKING AND THE CAR SPINNING OUT. I TRIED TO GET CONTROL OF THE WHEEL BUT COULD NOT. THE CAR CONTINUED TO SPIN UNTIL IT CRASHED INTO THE GUARD RAILING, SMASHING THE RIGHT SIDE AND RIGHT FRONT. THE RIGHT FRONT WHEEL WAS DENTED INTO THE CAR MAKING IT UNDRIVEABLE.
Steering, Apr 3, 2019
THE EPS LIGHT WENT ON AND I LOST POWER STEERING. LUCKILY I WAS NOT ON THE HIGHWAY OR I COULD HAVE BEEN SEVERE. HYUNDAI DID A RECALL FOR THIS ISSUE BACK IN 2015 BUT IT WAS JUST A SYSTEM UPDATE FOR THE STEERING MODULE BUT IT SEEMS LIKE A SHORT TERM SOLUTION. I HAVE FOUND OVER A HUNDRED COMPLAINTS WHERE OTHER CUSTOMERS ARE HAVING TH SAME SAFETY ISSUE AND I REALLY THINK HYUNDAI NEEDS TO DO SOMETHING ABOUT IT. THE STEERING IN THE '09 ELANTRAS ARE UNSAFE AND WILL EVENTUALLY POSSIBLY KILL SOMEONE.
Steering, Mar 29, 2019
EPS LIGHT CAME ON DASH 3-1313/2019-19 .FILLED OUT VIN # ONLINE AND WAS TOLD VEHICLE WAS COVERED UNDER RECALL AND TO MAKE APPOINTMENT AT BOB KING DEALERSHIP FOR FRIDAY AT 5 PM 3-15-19 IN WINSTON SALEM N.C. SO WE DROVE 27 MILES ONE WAY TO HAVE IT CHECKED OUT . 1 HOUR LATER WAS TOLD IT WAS FIXED . GOT IN VEHICLE TO LEAVE AND NOTICED LIGHT WAS STILL ON AND WENT BACK IN TO TELL THEM . WAS TOLD TO BRING BACK NEXT DAY 3-16-19 SAT AT 8 AM . WAS THERE WHEN OPENED UP AND AFTER APPROX.1 HR. WAS TOLD I WOULD HAVE TO PAY $120.00 PER HR. TO HAVE IT CHECKED OUT , SO WE AGREED TO HAVE IT CHECKED OUT AND WAS TOLD IT WOULD COST $ 2390.00 FOR REPLACEMENT OF PART THAT IS OR SHOULD BE COVERED UNDER RECALL .TECH SAID HE WOULD SEE IF HYUNDAI WOULD COVER COST AND WOULD LET US KNOW THE FOLLOWING MON. OR TUES. . DID NOT HEAR FROM BOB KING TILL WE CALLED THEM BACK ON 3-21-19 AND WAS TOLD THEY HAVE NOT HEARD FROM HYUNDAI . CALLED THEM BACK 3-28-19 AND WAS TOLD HYUNDAI WOULD NOT COVER REPLACEMENT . THAT IS TWO TRIPS EACH WAY . I DO NOT KNOW IF HYUNDAI OR BOB KING IS RESPONSIBLE , BUT NOW THE VIN # IS NOT UNDER RECALL . I SUSPECT UNDER HANDED DEALINGS FROM ONE OR THE OTHER OR BOTH . I COULD UNDERSTAND IF CAR HAS BEEN FIXED UNDER RECALL BEFORE , BUT WAS TOLD THIS VIN # WAS VALID AND NOW THE HYUNDAI COORP. REFUSES TO HONOR THEIR RECALL ! SO FAR LIGHT IS ONLY SIGN OF PROBLEM , BUT STEERING MAY LOCK UP WHY VEHICLE IS BEING DRIVEN AND POSSIBILITY OF AN ACCIDENT . RECALL # 127
Steering, Dec 16, 2018
A STEADY "EPS" LIGHT CAME ON MY HYUNDAI ELANTRA 2009. THE FIRST TIME THIS HAPPENED WAS ABOUT 9/2018. THERE WERE NO NOTICEABLE MALFUNCTIONS WHILE DRIVING. A FEW WEEKS LATER, HOWEVER, THE LIGHT STARTED FLASHING WHEN I STARTED THE CAR, AND WHEN TRYING TO REVERSE FROM DRIVEWAY, THE STEERING WHEEL BECAME VERY HARD AND I INITIALLY COULD NOT TURN IT. WHEN I TURNED THE CAR OFF AND ON, I WAS ABLE TO MOVE THE WHEEL AND THE LIGHT WENT OFF. HOWEVER, A WEEK OF TWO LATER, I WAS DRIVING ON THE HIGHWAY WHEN THE LIGHT CAME ON AGAIN, THIS TIME FLASHING, AND THE STEERING WHEEL KIND OF GOT STUCK. I COULD HARDLY HANDLED IT. THAT SITUATION WAS VERY SCARY. THEN, THE LIGHT BECAME STEADY, AND I WAS ABLE TO STEER THE WHEEL WITHOUT DIFFICULTY. BUT LAST WEEK, I WAS DRIVING ON THE HIGHWAY, AND SAME THING HAPPENED -THE STEERING WHEEL BECAME TOO HARD TO TURN. ON 12/15/2018, I TOOK THE CAR TO HYUNDAI SERVICE AND A DIAGNOSIS WAS DONE (PAID $128.00 REFUNDABLE ONLY IF REPAIRS WERE NEEDED AND DONE AT THEIR SHOP). MY CAR HAS 79,909 MILES, BUT I TOLD IT IS NO LONGER UNDER WARRANTY BECAUSE IT IS PAST 60K MILES). THE DIAGNOSIS WAS AN "INTERNAL FAILURE OF MOTOR DRIVEN POWER STEERING MOTOR," WHICH WOULD COST $2,188.21 TO REPAIR. THIS CAR HAD BEEN RECALLED TWICE FOR POWER STEERING ISSUES (RECALL 127 ELECTRONIC POWER STEERING SOFTWARE AND CAMPAIGN "ELANTRA AND SONATA STEERING COUPLING". IN SEARCHING THE INTERNET, I HAVE FOUND MULTIPLE COMPLAINTS ABOUT POWER STEERING MALFUNCTIONS ON 2009 HYUNDAI ELANTRA AND LATER MODELS, AS WELL AS OTHER HYUNDAI VEHICLES, WHICH HAD ALSO INVOLVED MALFUNCTIONS WHILE DRIVING ON THE HIGHWAY. THIS IS A VERY SERIOUS, LIFE-THREATENING MALFUNCTION, WHICH SHOULD BE PROMPTLY INVESTIGATED. I HOPE HYUNDAI AND BRAND/MAKER VEHICLES WITH THIS PROBLEM ARE RECALLED AND REPAIRED BEFORE A LIFE IS LOST DUE TO THIS MALFUNCTION.
Steering, Sep 30, 2018
MY ELECTRIC POWER STEERING LIGHT IS ON. AT FIRST IT WOULD FLASH AND HAS CAUSED MY CAR TO DRIVE SLOWLY TWICE. IT'S BEEN ON FOR ABOUT A MONTH NOW. I'VE BEEN TO MANY MECHANICS AND NONE OF THEM SEEM TO KNOW HOW TO FIX IT. I WOULD LIKE TO KNOW IF THE PROBLEM HAS TO DO WITH THE RECALL IN 2016.
Steering, Power train, Electronic stability control (ESC), Sep 12, 2018
WHEN GOING AROUND CURVES MORE THAN 35 MPH THE CAR WILL START DECELERATING (AS IF IT'S BRAKING ON ITS OWN WITHOUT ME ENGAGING THE BRAKING SYSTEM)AND THE ESC LIGHT ILLUMINATES ON DASH. ALSO THE EXHAUST MAKES A POPPING NOISE AFTER ENGINE IS SHUT OFF WHICH CAUSE A POWERTRAIN ISSUE BECAUSE THE VEHICLE IS NOT ACCERRATING PROPERLY. I PERSONALLY KNOW SOMEONE THAT HAS THE SAME EXACT VEHICLE AND THAT CUSTOMER EXPERIENCES THE SAME ISSUE.
Steering, Aug 23, 2018
STEERING MAKES CLICKING SOUNDS, WHEN MOVED FROM A CENTER POSITION, EITHER LEFT OR RIGHT. STEERING SEEMS TO 'STICK' I.E. DOES NOT MOVE SMOOTHLY. THE CULPRIT IS A "STEERING COUPLING" MADE OUT OF PLASTIC THAT COUPLES THE STEERING MOTOR TO THE STEERING COLUMN. KNOWING THIS IS A DEFECT, HYUNDAI QUIETLY EXTENDED THE WARRANTY ON ITS REPLACEMENT TO 100,000 MILES. HOWEVER THEY DID NOT SEND OUT A NOTIFICATION LETTER TO VEHICLE OWNERS. MYSELF AND MANY OTHER HYUNDAI VEHICLE OWNERS ARE VERY CONCERNED THAT THIS WOULD LEAD TO LOOSING CONTROL OF THE VEHICLE WHILE DRIVING, LEADING TO ACCIDENTS AND LOSS OF LIFE. THIS IS CLEARLY A DEFECTIVE DESIGN, AND INCORRECT CHOICE OF COUPLING MATERIAL, WHICH IS BOUND TO GET WORN OFF OFTEN, SINCE IT IS A PLASTIC PART SITTING BETWEEN TWO METALLIC PARTS MOVING AGAINST EACH OTHER. THIS SHOULD BE A DEFECT THAT SHOULD BE FIXED REGARDLESS OF MILEAGE OF THE VEHICLE. INSTEAD NHTSA HAS APPARENTLY ALLOWED THE COMPANY TO JUST EXTEND THE WARRANTY ON FIXING THIS; SO IT DOESN'T NEED TO BEAR THE EXPENSES AS VEHICLES GO BEYOND 100,000 MILES. IT TAKES $400-$500 TO FIX MAINLY DUE TO LABOR EXPENSES, TO REPLACE A $5 PART WHICH IS HARD TO REACH. NHTSA HAS TO DO A BETTER JOB AT PROTECTING THE CONSUMERS AGAINST ISSUES WHICH ARE A RESULT OF DEFECTIVE DESIGN WHICH CAN LEAD TO ACCIDENTS AND LOSS OF LIFE. HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/TXX7/MICROSITETEMPLATE/MICROSITETEMPLATEVINVALIDATE/2687
Steering, Other or unspecified, Aug 7, 2018
ON 8/3/18, WHILE EXITING OFF HIGHWAY, I WAS STATIONARY AT A STOP LIGHT AT TOP OF RAMP. WHEN LIGHT CHANGED, I TRIED TO TO TURN LEFT, BUT THE STEERING WHEEL LOCKED. IT WAS NEAR IMPOSSIBLE TO TURN SO I THREW ON MY FLASHER TO HELP AVOID BEING REAR ENDED. I MADE AN APPOINTMENT AT HYUNDAI DEALERSHIP AS QUICKLY AS POSSIBLE, 8/6 AND THEY PERFORMED DIAGNOSTICS TESTS WHICH PULLED UP CODES RELATING TO MALFUNCTIONS TORQUE SENSOR, STEERING ANGLE SENSOR, EPS FAILURE, ECU FAILURE. AT LOW MILEAGE OF 32,485 MILES, THE DEALER RECOMMENDED I REPLACE THE ENTIRE STEERING COLUMN AND EPS DUE TO INTERNAL FAILURE. COMPUTER WAS UNABLE TO READ TORQUE TO ECM. I PROMPTLY FILED A COMPLAINT WITH HYUNDAI USA TO TAKE RESPONSIBILITY TO REPAIR. THERE ARE HUNDREDS OF COMPLAINTS REGARDING MAJOR MANUFACTURING DEFECTS WITH STEERING PARTS BREAKING, MALFUNCTIONS, AND RECALLS THAT HAVEN'T FIXED THE CRITICAL UNDERLYING PROBLEMS THAT RESURFACE. EPS MODULE RESET/REPLACEMENT DURING RECALL IN 2015 DID NOT FIX THE PROBLEM. THE DEALER STATED, THE CAR IS UNSAFE TO DRIVE. WHY ARE MAJOR STEERING MALFUNCTIONS ALLOWED TO CONTINUE WITH HYUNDAI USA?
Steering, Jul 9, 2018, crash
I HAVE BEEN IN CONTACT WITH HYUNDAI CUSTOMER SERVICE ABOUT THIS ISSUE SINCE JUNE 5TH AND I STILL HAVE NOT GOTTEN ANYWHERE. DESCRIPTION OF EVENTS LEADING UP TO ACCIDENT ON OR ABOUT MAY 14, 2018, I NOTICED THE EPS LIGHT WAS LIT UP ON MY DASHBOARD ON MAY 21, 2018 MY CAR WAS SERVICED BY __________ TO CORRECT RECALL #127- EPS MODULE FAILURE. I WAS NOT AWARE OF THE OTHER TWO RECALLS UNTIL THE DEALER INFORMED ME THAT DAY! WHEN I LEFT THE DEALERSHIP THE CAR WAS FINE AND THE EPS LIGHT WAS NO LONGER LIT UP. ON MAY 25TH/26TH I NOTICED THAT THE EPS LIGHT WAS LIT UP AGAIN ON MY DASHBOARD. I CALLED _____________ TO LET THEM KNOW ABOUT THIS AND THEY SIMPLY TOLD ME TO BRING THE CAR BACK IN TO BE LOOKED AT. DATE, LOCATION AND DETAILS OF ACCIDENT ON TUESDAY, MAY 29TH, 2018 I WAS DRIVING IN THE VICINITY OF ______________. IT WAS AROUND 7:00 PM. I WAS THE LAST OF SEVERAL CARS IN MY LANE, OUR GREEN LIGHT WAS TURNING YELLOW SO I BEGAN TO REDUCE MY SPEED. I GLANCE DOWN THEN LOOK UP TO SEE THAT THE CAR AHEAD, A COUPLE OF FEET IN FRONT OF ME HAD COME TO A PREMATURE COMPLETE STOP. I TRIED TO CHANGE/SWITCH LANES BUT DID NOT HAVE THE ABILITY TO STEER AND/OR TURN OR MOVE THE WHEEL. AS A RESULT, I HAD NO CHOICE BUT TO FORCEFULLY HIT THE BRAKE AND CAME TO AN ABRUPT STOP, STOPPING SHORT WHICH CAUSED ME TO BANG DIRECTLY INTO THE REAR END OF THE CAR IN FRONT OF ME. AS IT STANDS RIGHT NOW THE EPS LIGHT IS STILL LIT AND I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE MY CAR TO GET TO AND FROM WORK. I NOTIFIED HYUNDAI ABOUT THIS AND THEY STILL HAVE NOT GOTTEN BACK TO ME SINCE MY ORIGINAL COMPLAINT ON JUNE 5TH AND THEY HAVE NOT OFFERED ME THE USE OF A LOANER CAR FOR THE TIME BEING. I WARNED THEM THAT I WAS AFRAID I WOULD HAVE ANOTHER ACCIDENT AND THEY ARE STILL NOT TAKING ACTION.
Steering, May 24, 2018
I BROUGHT MY CAR INTO A HYUNDAI DEALERSHIP BECAUSE THE EPS LIGHT WAS ON AND THE POWER STEERING WAS NOT WORKING. THIS STARTED HAPPENING INTERMITTENTLY OVER THE PAST FEW MONTHS. AT FIRST THEY UPDATED THE SOFTWARE AND IT WORKED FOR A WEEK. WHEN IT HAPPENED AGAIN, THEY SAID THAT I NEEDED A NEW STEERING COLUMN AT THE COST OF $2200.00. ON 8/1/2015, I BROUGHT MY CAR TO A DIFFERENT DEALERSHIP FOR A RECALL ON THIS SPECIFIC PROBLEM. RECALL 127. SUPPOSEDLY, THIS PROBLEM WAS TAKEN CARE OF, BUT IT WAS JUST POSTPONED. I BELIEVE THE CURRENT INCIDENT IS RELATED TO THE RECALL. I WOULD LIKE HYUNDAI TO PAY FOR THE REPAIRS. THERE ARE MANY COMPLAINTS ABOUT THIS THAT I FOUND IN THE INTERNET. HTTPS://WWW.ABOUTAUTOMOBILE.COM/CONSUMER-COMPLAINT/2009/HYUNDAI/ELANTRA/STEERING
Steering, May 14, 2018
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO TURN THE STEERING WHEEL WITH FORCE. IN ADDITION, THE ELECTRONIC POWER STEERING INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. HOWEVER, WHEN THE CONTACT RESTARTED THE ENGINE, THE STEERING WHEEL REGAINED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO JOE MACHENS HYUNDAI (1300 VANDIVER DRIVE, COLUMBIA, MO 65202, (573) 474-7400) WHERE IT WAS DIAGNOSED THAT THE STEERING MOTOR FAILED AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING). THE FAILURE MILEAGE WAS 182,000.
Steering, Electrical system, May 8, 2018
THERE WERE NO ISSUES WITH THE CAR UNTIL EPS (RED) AND ESC OFF (YELLOW) LIGHTS CAME ON WHEN THE CAR WAS STARTED ONE EVENING, AND IN TURN THE POWER STEERING WAS LOST. VEHICLE WAS DRIVEN EARLIER IN THE DAY WITHOUT ANY PROBLEMS. IT WAS PARKED FOR ABOUT 30 MINUTES OR SO, AND WHEN IT WAS TURNED ON AGAIN THE LIGHTS CAME ON AND THE STEERING WHEEL FELT LIKE IT WAS LOCKED. IT IS VERY DIFFICULT TO TURN THE STEERING WHEEL AT LOW SPEEDS. VEHICLE WAS TAKEN TO A LOCAL HYUNDAI DEALER WHERE ERROR CODES C1260, C1604, AND C1513 WERE DIAGNOSED. THE DEALER PERFORMED THE STEERING ANGLE RE-CALIBRATION AND THE ECU SOFTWARE UPDATE, BUT THE ERRORS PERSISTED. THE DEALERSHIP STATED THAT ELECTRONIC POWER STEERING COLUMN AND THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THESE EXACT TWO PARTS WERE A SUBJECT OF TWO SEPARATE RECALLS FOR THIS VEHICLE (CAMPAIGNS # 110 AND 127) AND WERE REPAIRED/SERVICED IN 2015 AND THE RECALL WAS CLOSED. IT IS VERY STRANGE THAT BOTH OF THESE PARTS WOULD FAIL AGAIN WITHOUT ANY NOTICE, PARTICULARLY THE ELECTRONIC POWER STEERING COLUMN, CONSIDERING THAT THE CAR ONLY HAS 47000 MILES AND THIS PART WAS REPAIRED IN 2015.
Steering, May 1, 2018
EPS LIGHT IS ON, I HAVE ABSOLUTELY NO POWER STEERING. I ALMOST ENDED UP IN A WRECK BECAUSE I WAS UNABLE TO PROPERLY MAKE A TURN. I HAVE BEEN IN CONTACT WITH CONSUMER AFFAIRS SINCE MARCH 2018 AND NOT GETTING ANYWHERE, BUT A RESPONSE OF "WE HAVE FORWARDED YOUR COMPLAINT TO A CASE WORKER" I HAVE SERVERAL EMAILS I HAVE SENT AND MY CALL RECORD. I HAVE GONE TO A DEALERSHIP, THEY WANT TO REPLACE THE ENTIRE STEERING COLUMN AT OVER A $2,000 COST TO ME. THEN PROCEEDED IN TRYING TO SELL ME ANOTHER CAR. I WILL NEVER BUY ANOTHER HYUNDAI, CUSTOMER SERVICE IS TERRIBLE. I WORK FOR A KIA DEALERSHIP AND I UNDERSTAND RECALLS. IF I WERE TO RECEIVE A CUSTOMER SATISFACTION SURVEY, IT WOULD NOT BE A GOOD RATING. I AM NOT PLEASED WITH HYUNDAI...THE RECALL WAS ONLY A REPROGRAMMING OF THE STEERING SOFTWARE...THAT DID NOT WORK FOR MY HYUNDAI. IF I DON"T GET SOME KIND OF RESOLVE IN THIS MATTER I WILL BE OBTAINING LEGAL COUNSEL. REPLACEMENT OF THE STEERING COLUMN (WHICH IS RECOMMENDED BY HYUNDAI DEALERSHIP) SHOULD BE INCLUDED IN THE RECALL. THE LINK AT THE BOTTOM SAYS WHEN DID THIS HAPPEN...12/05/17 IT WILL ONLY LET ME ENTER TODAY'S DATE.
Steering, Feb 23, 2018
02/22/2018 "EPS" LIGHT CAME ON IN MY CAR AND NOW WHEN I DRIVE IT MAKES IT VERY DIFFICULT TO STEER. I DID SOME RESEARCH AND I CAN SEE THAT THERE IS A RECALL FOR THIS SAME ISSUE BACK IN 2015. DOES THAT STILL COVER MY CAR?
Steering, Nov 1, 2017
LOST POWER STEERING WHILE DRIVING. EXTREMELY HARD TO STEER. REPAIR ESTIMATE MORE THAN CAR WORTH IT SEEMS CALLED HYUNDAI, THEY SAID I AM OUT OF LUCK AS THERE ARE NO RECALLS ON THIS CONDITION. MANY MANY COMPLAINTS ANOUT THIS CONDITION ONLINE HOWEVER.
Steering, Jun 21, 2017
EPS LIGHT CAME ON, COULDN'T STEER IT. I SEE THERE IS NO RECALL ON THIS PER MY VIN#, BUT NOTICED THERE ARE BULLETINS PERTAINING TO THIS AS A SAFETY ISSUE FOR MY YEAR CAR. NOT SURE WHAT THAT MEANS.
Steering, May 5, 2017
THIS CAR WAS RECALLED TWICE FOR INTERMITTENT EPS ISSUES BUT THE PROBLEM IS STILL ONGOING, IT NEVER WENT AWAY. TODAY I WAS ALMOST IN A CAR ACCIDENT BECAUSE IT WAS HARD TO TURN THE STEERING WHEEEL. I WAS TURNING RIGHT TO GET ON THE ROAD AND LOSS STEERING AND WENT TOO FAR OUT INTO THE OPPOSITE LANE.
Steering, Dec 12, 2016, crash
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME LOOSE AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN AROUND AND CRASHED INTO A MEDIAN ON THE DRIVER SIDE AND STRUCK A GUARDRAIL. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND RIBS. THE FRONT PASSENGER SUSTAINED CHEST PAINS. THE DRIVER AND THE PASSENGER BOTH RECEIVED MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ONLY THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.