2013 Hyundai Elantra
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,330 owner complaints filed for this model year. This is the highest complaint count among 26 Elantra model years with reports.
Of the 2013 reports, 95 involved a crash and 31 involved a fire. 68 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Campaign 23V651000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesNov 30, 2017
Hyundai Motor Company (Hyundai) is recalling certain 2013-2014 Elantra sedan, coupe and GT vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released. This will allow the brake lights to remain illuminated continuously. It can also allow the shift lever to be moved without depressing the brake pedal, or activate the engine management brake pedal override feature.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad, free of charge. The recall is expected to begin February 8, 2018. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 170. This campaign expands recall 16V574.
Campaign 17V769000 on NHTSA.gov
Exterior lighting, brake lights, switchAug 2, 2016
Hyundai Motor America (Hyundai) is recalling certain model 2013 Elantra vehicles manufactured December 1, 2012, to April 30, 2013. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall is expected to begin on September 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 146.
Campaign 16V574000 on NHTSA.gov
Air bags, side/windowApr 1, 2013
Hyundai Motor Company is recalling certain model year 2011-2013 Elantra vehicles manufactured from November 12, 2010, through March 5, 2013. A support bracket attached to the headliner may become displaced during a side curtain airbag deployment.
If the headliner support bracket makes contact with an occupant during a crash, it may cause a laceration injury.
Hyundai will notify owners, and dealers will apply adhesive strips to the headliner, free of charge. The safety recall began during April 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 109.
Campaign 13V115000 on NHTSA.gov
Representative owner complaints
1,330 reports, newest first.
Fuel system, Gasoline, Oct 3, 2013
I PURCHASED THIS VEHICLE BASED ON THE GAS MILEAGE RATING AND THE 5 STAR SAFETY RATING. I TRADED A 2012 VW PASSAT SE FOR THE ELANTRA GT. THE ELANTRA COST $5,000 LESS, BUT THE INSURANCE IS $600 MORE ANNUALLY. THE VW WAS RATED 31 MPG HIGHWAY, BUT AVERAGED 33+ MPG HIGHWAY: THE ELANTRA WAS RATED AT 37 MPG HIGHWAY, BUT AT 4 DIFFERENT SPEEDS (RESETTING THE INDICATOR BETWEEN SPEEDS), THE BEST MILEAGE IS 32 MPG. TO MAKE MATTERS WORSE, THE CAR HAD TO BE REFUELED AT 400 MILES BECAUSE OF THE SMALL GAS TANK. NOT TOUTING THE VW, BUT I DROVE 540 BETWEEN FILLUPS. I AM SEEING A LOT OF HYUNDAI'S ON THE ROAD, BUT THIS CAR IS A BIG DISAPPOINTMENT. THE NHTSA HAS A 5 STAR SAFETY RATING, SO WHY DOES MY INSURANCE COST MORE? HOW CAN THE GOVERNMENT ALLOW A 37 MPG RATING ON A CAR THAT GETS AT BEST 32 MPG ON THE HIGHWAY? *TR
Structure, Fuel/propulsion system, Oct 2, 2013, crash
ON 8/11/13 THE 2013 HYUNDAI ELANTRA THAT WAS PURCHASED 6/3/13 AT THE FRED BEANS DEALERSHIP IN DOYELSTOWN, PA. UNINTENTIONALLY ACCELERATED AND CRASHED INTO A CONCRETE WALL IN THE PARKING LOT AT KING OF PRUSSIA MALL IN KING OF PRUSSIA PA. THE CAR WAS TURNING INTO A PARKING SPACE AND WHEN THE GAS PETAL WAS APPLIED THE CAR ACCELERATED FULL SPEED INTO THE WALL. THIS IS THE SECOND TIME THIS HAS HAPPEN TO A CAR THAT WAS ONLY 9 WEEKS OLD. IT HAD HAPPENED IN OUR DRIVEWAY 4 WEEKS PRIOR TO THE COLLISION ON 8/11/13, BUT THE CAR WAS BROUGHT UNDER CONTROL AND WE ASSUMED IT WAS JUST NOT BEING FAMILIAR WITH A NEW CAR. THE CAR WAS IMMEDIATELY TOWED TO THE DEALERSHIPS BODY SHOP FOR INSPECTION AND A CLAIM WAS OPENED WITH HYUNDAI CUSTOMER ASSURANCE. THE CAR WAS INSPECTED BY AN INDEPENDENT INSPECTOR SEVERAL WEEKS LATER AND AFTER 6 WEEK WE HAVE RECEIVED A LETTER STATING THAT THERE WAS NO FAILURE ON THE MANUFACTURERS PART AND THERE WAS NOTHING THEY COULD DO. I HAVE REQUESTED TESTING RESULTS AND DOCUMENTATION FROM HYUNDAI AND I WAS TOLD IT WAS CLASSIFIED, SO I ASKED FOR A LIST OF TESTS PERFORMED AND IT CANNOT BE GIVEN TO US. WE HAVE RECEIVED SEVERAL LETTER FROM HYUNDAI, NONE OF WHICH HAD A PERSONS LAST NAME OR ANY NAME AT ALL. I HAVE HAD THE CAR'S BODY WORK REPAIRED AND HAVE TRIED TO TRADE THE CAR INTO THE DEALERSHIP FOR ANOTHER NEW CAR BUT THE DEALERSHIP WILL REQUIRE ANOTHER SUBSTANTIAL DOWN PAYMENT WHICH MAKES THIS OPTION UNFEASIBLE. THE DEALERSHIP HAS NOT HAD ANY CORRESPONDENCE WITH THE MANUFACTURER AND HAS REQUESTED I FORMALLY ASK FOR SOME MONETARY RELIEF TOWARDS THE NEW CAR REPLACEMENT. I HAVE MADE SEVERAL REQUESTS AND HAVE GOTTEN A FINAL "NO" DECISION FROM HYUNDAI. THE CAR HAS AND STILL SITS AT THE DEALERSHIP AND I WILL NOT ALLOW MY DAUGHTER TO DRIVE AN UNSAFE AN UNDOCUMENTED CAR. PLEASE LET ME KNOW HOW TO PROCEED.
Service brakes, Sep 23, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, THE CONTACT ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Steering, Sep 22, 2013
CAR WANDERS ON ROADWAY, RETURNED CAR TO TWO DIFFERENT DEALERS THREE TIMES, THE FIRST DEALER TOLD ME THERE WAS 60PSI IN ONE TIRE, THE TIRES WERE ADJUSTED AND WAS TOLD THAT THIS WOULD FIX THE PROBLEM, IT DID NOT. THE SECOND TIME I TOOK THE CAR IN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE CAR AND IT WAS WITHIN SPECS, AND THAT I MAY BE HAVING PROBLEMS ADJUSTING TO THE ELECTRONIC STEERING, AND THAT IF I HAD BOUGHT THE CAR FROM HIS DEALERSHIP THAT HE WOULD WORK SOMETHING OUT WITH ME. AFTER TALKING TO THE COMPANY ABOUT THIS PROBLEM, I HAD THEM MAKE THE LAST ARRANGEMENT TO GET THE CAR IN TO THE ORIGINAL DEALER WHERE I WAS TOLD ONCE AGAIN THAT THERE WAS NO PROBLEM WITH THE CAR. I'M 54 YEARS OLD, AND HAVE DRIVEN MANY CARS, AND THIS ONE IS A NIGHTMARE TO DRIVE, CAN YOU HELP?
Exterior lighting, Sep 20, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH IN A DIM AREA, THE LOW BEAM HEAD LIGHTING APPEARED TO BE DIMMER THAN NORMAL. THE CONTACT STATED THAT THE FAILURE POSED AS A SAFETY HAZARD BECAUSE HE RESIDED IN A MOUNTAINOUS AREA. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT BEEN NOTIFIED OF THE CONTACT'S CONCERNS. THE APPROXIMATE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 12,000.
Air bags, Structure, Engine, Sep 14, 2013, crash
I REAR ENDED A CAR AND NEARLY TOTALED MY CAR. FOR SOME ODD REASON THE AIRBAG NEVER DEPLOYED DURING THE TIME OF IMPACT. *TR
Service brakes, Sep 12, 2013
I HAD TO STOP MODERATELY HARD AT 50 MPH AND WHEN I DID MY BRAKES MADE A LOUD GRINDING NOISE AND VIBRATED VERY ROUGH. I FOUND OUT THERE WAS A HYUNDAI TSB CAMPAIGN FOR THE BRAKES ISSUED DECEMBER 2012 AND THAT THEY SHOULD HAVE BEEN REPLACED BY THE DEALER BEFORE THE CAR WAS SOLD BUT THE DEALERSHIP (KEY HYUNDAI IN JACKSONVILLE, FL) NEGLECTED TO REPLACE THE DEFECTIVE PADS. *TR
Air bags, Sep 12, 2013
I RECENTLY LEASE THE ABOVE VEHICLE FROM LOCAL DEALER UNIVERSAL HYUNDAI IN ORLANDO. AFTER DRIVING A SHORT DISTANCE I REALIZED THAT THE PASSENGER AIRBAG LIGHT WAS LIT (MEANING OFF) EVEN THOUGH MY WIFE WAS IN IT. I CONTACTED THE DEALERSHIP WHO HAD ME SPEAK TO A SERVICE ADVISOR (SCOTT). HE TOLD ME THAT I SHOULD BUY A PILLOW SINCE MY WIFE WAS ONLY ABOUT 103 POUNDS IN WEIGHT, AND THAT THERE WERE NO ADJUSTMENTS WHICH COULD BE MADE TO THE SEAT. THIS DID NOT MAKE SENSE TO ME SO I CONTINUED TO MY SALES REP(GEORGE SPENCER). HE HAD THE SERVICE MANAGER (NESTOR DIAS) CONTACT ME AND HE BASICALLY TOLD ME THAT UNDER 150 POUNDS THE AIRBAG WON'T DEPLOY. IF I HAD REALIZED THIS UP FRONT, I WOULD NEVER HAVE LEASED THE ELANTRA. NOW, THE AIRBAG LIGHT GOES ON AND OFF WHEN IT CHOOSES. I LOVE MY WIFE AND AM TRULY CONCERNED ABOUT HER SAFETY. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Sep 6, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE DAYTIME RUNNING LIGHTS WERE NOT ENGAGING AUTOMATICALLY WHEN STARTING THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE PARKING LIGHTS NEEDED TO BE ACTIVATED IN ORDER FOR THE DAYLIGHT RUNNING LIGHTS TO OPERATE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
Suspension, Electrical system, Tires, Wheels, Sep 4, 2013
I PURCHASED A NEW 2013 ELANTRA GT IN MAY OF THIS YEAR. A WEEK AFTER TAKING IT HOME THE TIRE PRESSURE LIGHT WENT OFF WHILE DRIVING. WE PULLED OVER & IMMEDIATELY BLUE LINK SENT AN ALERT TELLING ME A MALFUNCTION IN MY TPMS WAS FOUND & TO TAKE THE CAR TO SERVICE ASAP. TOOK IT TO THE DEALERSHIP & WAS TOLD THAT IS WAS A SIMPLE LEARNING FAILURE. RESET CODE & WAS SENT ON MY WAY. THE NEXT WEEK THE CAR DID THE SAME THING WITH THE TPMS. BACK TO THE DEALER IT WENT. HAD IT SCANNED AGAIN. WAS TOLD NOTHING WAS WRONG & THEY CLEARED THE CODES THRU BLUE LINK. I WAS THEN TOLD TO JUST IGNORE IT & IT SHOULD BE OK. MOSTLY IT IS JUST ELECTRONICALLY INTERFERENCE. I PARKED THE CAR & USED MY HUSBANDS CAR FOR A WHILE. I START USING MY CAR & GOING DOWN 295 IT HAPPENED AGAIN. PULLED OVER & BLUE LINK SENT THE ALERT AGAIN. CALLED THE DEALERSHIP & MADE AN APPOINTMENT. I WAS TOLD THAT THEY HAD A CERTIFIED HYUNDAI PROFESSIONAL TECHNICIAN THAT WAS GOING TO LOOK MY CAR OVER. AFTER 4 HRS OF WAITING I WAS GIVEN A PAPER ASKING ME NOT TO USE ELECTRONICS IN THE CAR AS THIS WAS CAUSING MY TPMS ISSUE. THEY PAPER WAS DATED MARCH 2007. REALLY? AT THAT POINT I WAS FRUSTRATED SO I CALLED HYUNDAI CORP OFFICE. AFTER AN HR CONVERSATION I WAS TOLD TO TAKE IT TO ANOTHER DEALERSHIP FOR SERVICE. SO THAT FRIDAY OFF THE CAR WENT TO ANOTHER DEALERSHIP. AT THE DEALERSHIP I WAS TOLD THAT THE CAR NEEDED AN ALIGNMENT BAD & THAT MY TIRES WERE OVER INFLATED BY 8LBS EACH. SO 3 HRS & A LOT OF PATIENCE I WAS TOLD THE CAR WAS ALL SET. 20 MINS AFTER LEAVING THE DEALERSHIP THE TPMS LIGHT GOES OFF AGAIN WITH THE BLUE LINK ALERT TO SERVICE THE CAR ASAP. THE FOLLOWING DAY BACK TO THE DEALERSHIP AGAIN. THIS TRIP I WAS TOLD I NEEDED A SENSOR CHANGED. 3 HRS LATER I LEAVE & HALF WAY HOME TPMS AGAIN. THAT'S 5 TIMES NO REPAIR. NOW THEY CAN'T PROVIDE ME A LOANER BUT WANT TO KEEP THE CAR OVERNIGHT. CAR HAS BEEN PARKED FOR 2 WEEKS WAITING. *JB
Tires, Aug 31, 2013
I FIND THE LACK OF A SPARE OR DOUGHNUT, NOT PROVIDED ON THIS MODEL TO BE A ABSOLUTE ACCIDENT AND SAFETY ISSUE WAITING TO HAPPEN. MOST FLATS TODAY BECAUSE OF SO MUCH DEBRIS ON OUR ROADS CAUSE MOST TIRES TO INCCUR DAMAGE UNREPAIRABLE WITH A AREOSOL CAN.AS FAR AS HAVING ROAD SERVICE SOLVING AND REPLACING THE TIRE THERE ARE SO MANY DIFFERENT SENARIOS THAT AFFECT THE REPAIR OR REPLACEMENT AND TOWING OF THE VEHICLE CONSEQUENTLY PUTTING THE DRIVER AND HIS PASSENGERS IN HARMS WAY. THESE TYPE BREAKDOWNS ON BUSY HIGHWAYS AND LESS TRAVELED ROUTES ONLY EXPOSE THE DRIVERS AND PASSENGERS TO ADDITIONAL SAFETY ISSUES. IF THIS UNIT HAD A DOUGHNUT SPARE IT COULD BE INSTALLED AND ON THE VECHILE AS SOON AND AS FAST AS ROAD SERVICE ARRIVES. ISSUES ON ROADS LESS TRAVELED ON HOLIDAYS,WEEKENDS,AND LATE AND VERY EARLY HOURS ,AND THE NEED TO FIND A SHOP TO PURCHASE A TIRE AND A PLACE TO SPEND THE NIGHT BECOME A LARGER ISSUE THAN THE FLAT TIRE. AS FAR AS NOT PROVIDING A SPARE BECAUSE IT ELIMINATES WEIGHT AND WILL INCREASE MPGS IS A BOGUS PREMISE ON THE PART OF AUTO MAKERS. UNFORTUNATELY I BELIEVE WE WILL SEE INJURYS AND SADLY SOME DEATHS RESULTING BECAUSE OF THE ABSENCE OF A SPARE OR DOUGHNUT. THESE SAD CIRCUMSTANCES WILL RESULT IN LAW SUITS AND CLASS-ACTION LITIGATION. *JS
Steering, Suspension, Aug 27, 2013
THE 2011 THROUGH 2013 ELANTRA'S HAVE THIS SAME INHERENT ISSUE IN WHICH THE REAR OF THE CAR IS NOT ENGINEERED TO MAINTAIN A STRAIGHT LINE OR TRACK PROPERLY OVER BUMPS AND DIPS IN THE ROAD. I HAVE TAKEN MY 2013 ELANTRA LIMITED TO MCCARTHY BLUE SPRINGS HYUNDAI AND CALLED HYUNDAI CUSTOMER SERVICE AND REQUESTED CONTACT BY THEIR DISTRICT SERVICE MANAGER OVER THE PAST YEAR BUT IT HAS BEEN OVER 2 MONTHS AND NO RESPONSE FROM THE DISTRICT SERVICE MANAGER (TODAY IS 8-27-2013). THE SERVICE DEPARTMENT KNOWS THIS IS AN ISSUE BUT SAY ITS THE WAY THE CAR IS MADE AND THERE'S NOTHING THEY CAN DO ABOUT IT. THE PROBLEM IS AN ISSUE IN TURNS AND CAN KICK THE CAR OUT OF LINE IN WET, SNOWY OR ICY CONDITIONS SO MUCH THAT THE VEHICLE STABILITY ASSIST MUST INTERVENE. THESE ARE NOT CONDITIONS THAT MY OTHER CAR HAS AN ISSUE WITH OR ANY CAR THAT I'VE OWNED IN THE PAST THAT DID NOT HAVE VSA. THE ISSUE IS NOT DUE TO THE REAR END OF THE CAR BEING LIGHT DUE TO NOT HAVING A SPARE TIRE AS SOME HAVE BEEN TOLD, THIS ISSUE IS PURELY THE FAULT OF HYUNDAI AND MAY EVEN INVOLVE THE ELECTRIC POWER STEERING NOT BEING PROPERLY TUNED TO MAINTAIN A STRAIGHT LINE AS THE WHEEL WILL ABRUPTLY RETURN TO A POSITION FAR LEFT OF CENTER. I HAVE SPOKEN WITH OTHER 2011 TO 2013 ELANTRA OWNERS AND THEY HAVE THE SAME COMPLAINTS AND I HAVE DRIVEN OTHER CARS AND THEY EXHIBIT THE SAME ISSUE. ITS LONG OVERDUE FOR A RECALL NHTSA. *TR
Steering, Aug 23, 2013
BEING A 40 PLUS YEAR DRIVER AND AN INDIANA CDL LICENSE HOLDER I CAN NOT KEEP THIS CAR BETWEEN THE LINES AT HIGHWAY SPEEDS. IT WONDERS LEFT THEN RIGHT AND SOMETIMES THE WHEEL SEEMS TO RESIST CORRECTION. I HAVE A 09/03/2013 SERVICE DATE TO HAVE THE CAR LOOKED AT. *TR
Power train, Aug 19, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY PULL OVER AND RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,100.
Visibility, Visibility/wiper, Aug 17, 2013
I HEARD AN EXPLOSION AND STARTED FEELING SOMETHING FALLING DOWN ON ME AS I WAS DRIVING. I LOOKED UP TO SEE THE SUNROOF PART OF MY PANORAMIC ROOF HAD SHATTERED AND SHARDS OF GLASS WERE FALLING DOWN ON ME. THIS WAS IN THE MORNING, NOTHING ABOVE ME OR AROUND ME, NO TRUCKS.. JUST A RANDOM BREAK. I CALLED THE DEALERSHIP AND WAS TOLD TO CONTACT MY INSURANCE. I LOOKED ONLINE AND SEE THERE HAVE BEEN MANY ISSUES WITH THE SUNROOFS DOING THE SAME THING ON DIFFERENT MODELS. THE DEALERSHIP IS ORDERING THE REPLACEMENT RIGHT NOW. *TR
Tires, Wheels, Aug 10, 2013
I WAS AT THE LOCAL MALL AND I LEFT TO GO TO A NEARBY KOHLS, NOT EVEN A MILE AWAY. I NOTICED THAT THE LOWTIRE INDICATOR HAD COME ON AND PARKED THE CAR IN KOHLS PARKING LOT. A COUPLE NOTICED ME STRUGGLING WITH THE EQUIPPED AIR PUMP AND CAME TO HELP. THE TIRE WOULDN'T HOLD AIR AND WE TRIED A CAN OF FIX-A-FLAT. IT DIDN'T HELP EITHER AND WE NOTICED THAT THERE WAS A SMALL HOLE IN THE TIRE WHICH HAD APPARENTLY BLOWN OUT. I STOPPED AT A NEARBY WALMART AND HAD TO PURCHASE A TIRE TO GET HOME. MY HUSBAND AND I STOPPED AT THE DEALERSHIP EARLY THE NEXT MORNING TO SPEAK TO OUR SALESMAN WHO IMMEDIATELY USHERED US TO THE SERVICE MANAGER WHO SAID " NO" NO PROBLEMS WITH TIRES THAT WE KNOW SORRY. THE WHOLE CONVERSATION AND THEIR CUSTOMER SERVICE TOOK ABOUT 2 MINUTES. I TRULY BELIEVE THAT THERE WAS AN ISSUE WITH THE TIRE BUT THEY WERE RELUCTANT TO EVEN DISCUSS IT. THE CAR HAS LESS THAN 1200 MILES. I GUESS IT WAS EASIER TO BE FRIENDLY WHEN SELLING THAN SERVICING. *TR
Air bags, Vehicle speed control, Aug 8, 2013, crash
WAS ABOUT 2 TENTHS OF A MILE FROM A STOP SIGN. AS I WAS BEGINNING TO MAKE MY APPROACH, THE CAR ACCELERATED, LURCHED FORWARD AND SPED ACROSS A FOUR LANE HIGHWAY BEFORE I COULD REACT. THE CAR WAS T-BONED ON THE PASSENGERS SIDE. THE IMPACT STRAIGHTENED MY VEHICLES TRAJECTORY FROM 90 DEGREES TO ABOUT 30 TO 45 DEGREES. I THEN IMPACTED A GUARDRAIL WITH A SOMEWHAT NEARLY HEAD-ON ANGLE. AFTER I WENT THROUGH THE GUARDRAIL I THEN IMPACTED A TREE HEAD-ON WHICH BROUGHT THE VEHICLE TO A STOP. MY PASSENGER'S SIDE CURTAIN AIR BAGS DEPLOYED BUT THE FRONT (DASH) AIR BAGS DID NOT. MY PASSENGER RECEIVED A BROKEN COLLAR BONE, FRACTURED RIB, SCALP LACERATIONS (STITCHES), A CONCUSSION AND MULTIPLE BRUISES FROM HEAD TO TOE. *TR
Steering, Suspension, Air bags, Aug 6, 2013
WHEN I DROVE THE NEW CAR OFF THE LOT IT BEGAN PULLING TO THE RIGHT, BUT SINCE WE BOUGHT IT LATE ON A FRIDAY AFTERNOON I COULDN'T DO ANYTHING UNTIL THE FOLLOWING DAY. THE PASSENGER AIR BAG LIGHT ALSO CAME ON (I'M REFERRING TO THE LIGHT BY THE TACHOMETER, NOT THE ONE BELOW THE RADIO). BLUELINK PERFORMED AN INSPECTION REMOTELY & SAID TO TAKE THE CAR TO THE DEALERSHIP ASAP. THE FOLLOWING DAY WE TOOK THE CAR BACK TO THE DEALERSHIP & THEY SAID THEY NEEDED TO KEEP THE CAR UNTIL MONDAY, BUT WE WERE MOVING TO A DIFFERENT CITY THEREFORE WE WOULD HAVE TO TAKE THE CAR TO A DEALERSHIP IN OUR NEW CITY INSTEAD. I TOLD THE STORY TO THE SERVICE DEPT, LEFT THE CAR THERE AT THE NEW DEALERSHIP, 2 DAYS LATER I CAME BACK TO GET IT. THE AIR BAG ISSUE WAS FIXED BUT NOT THE PULLING TO THE RIGHT. THE ALIGNMENT SPECIALIST CAME WITH ME TO TEST IT, REALIZED THAT IT WAS STILL PULLING, WE WENT BACK TO THE DEALERSHIP & SWITCHED THE TWO FRONT TIRES & WENT AGAIN FOR ANOTHER TEST. THE SPECIALIST REALIZED THAT THE CAR WAS NOW PULLING TO THE LEFT. WE TEST DROVE THE CAR OVER 8 TIMES, THEY SAID ALIGNMENT WAS GOOD & ONLY ATTEMPTED TO ROTATE THE TIRES MULTIPLE TIMES, CAR STILL PULLED. I TOOK THE CAR TO A DIFFERENT DEALERSHIP, THEY AGREED THE CAR WAS PULLING BUT WOULDN'T DO ANYTHING BECAUSE ANOTHER DEALERSHIP HAD ALREADY INSPECTED IT & I WOULD HAVE TO PAY EVEN THOUGH THE CAR WAS BARELY TWO WKS OLD! I WENT BACK TO THE PREVIOUS DEALERSHIP, WE TESTED IT AGAIN WITH THE SERVICE MANAGER. THEY TRIED TO CONVINCE ME THERE WAS NOTHING WRONG, WHEN CLEARLY THE CAR STILL PULLS STRONGLY TO THE RIGHT. I HAD TO ESCALATE THE PROBLEM TO HYUNDAI USA AS THE DEALERSHIP WOULDN'T DO ANYTHING FURTHER. AFTER READING THE OWNERS MANUAL, IT CLEARLY STATES THAT THE POWER STEERING SHOULD BE CHECKED IF THE CAR IS IN ALIGNMENT, YET PULLING TO ONE SIDE. THE DEALERSHIP NEVER RECOMMENDED THIS, NOR DID ANY TESTING OF THE STEERING. *TR
Steering, Jul 16, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WITHOUT WARNING, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE DRIVING 40 MPH. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ONCE REACHING 40 MPH. THE DEALER WAS CONTACTED AND ADVISED THAT THE FAILURE WAS A NATURAL OCCURRENCE OF THE VEHICLE HOWEVER, THE DEALER HAD NOT INSPECTED THE VEHICLE OR INITIATE A DIAGNOSTIC TEST. THE FAILURE AND THE CURRENT MILEAGE WAS 307. THE VIN WAS NOT AVAILABLE. *TR
Fuel/propulsion system, Jul 16, 2013
RAN OUT OF GAS DESPITE THE GAUGE SHOWING 42 MILES LEFT (ABOUT 1.5 GALLONS). WALKED TO A STATION AND GOT A GAS CAN; PUT A COUPLE OF GALLONS IN, STARTED THE CAR, AND THE METER STARTED DROPPING DRAMATICALLY, GOING FROM 112 MILES REMAINING TO 104 TO 98... ALL THE WAY DOWN TO 82 MILES REMAINING BEFORE I EVEN STARTED DRIVING. DROVE ABOUT A QUARTER MILE, AND IT FELL ANOTHER 3 MILES. DON'T KNOW YET IF THE CAR IF THE PROBLEM IS WITH FUEL INJECTION, THE GAUGE, OR SOME ISSUE WITH THE TANK ITSELF (AIR/WATER LEAKING IN OR GAS LEAKING OUT, ETC.). PROBLEM OCCURRED THE DAY AFTER BRINGING THE CAR INTO THE SHOP FOR A SEPARATE PROBLEM. MY CAR IS 6 WEEKS OLD, AND I HAVE BROKEN DOWN TWO DAYS IN A ROW JUST DRIVING TO WORK. *TR
Engine, Jul 13, 2013
VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND STARTED IDLING ROUGHLY AND ENGINE SHUT OFF. DORAL HAD A HYUNDAI MOTOR "FIELD ENGINEER" ([XXX]) LOOK AT IT ON JULY 11 AND I WAS INFORMED THROUGH THE SERVICE ADVISER THAT THIS WAS TYPICAL OF THESE MODELS AND THAT SHE, PERSONALLY, HAD CHOSEN TO IGNORE IT; SHE WORKS FOR A HYUNDAI DEALERSHIP. FURTHERMORE, NOTHING CAN BE DONE. PLEASE REFER TO PREVIOUS COMPLAINT. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jul 13, 2013
PULLED OVER TO SHOULDER ON FLORIDA TURNPIKE TO ADJUST SEAT BELT AND THE CAR STARTED A VERY ROUGH IDLING AND WOULD NOT ENGAGE IN DRIVE. REPORTED IT TO DEALER AND HYUNDAI MOTOR AMERICA AND FOLLOWING WAS THEIR REPLY: -DEALER: THIS IS A CHARACTERISTIC OF THESE VEHICLES THAT THEY DON'T KNOW HOW TO CORRECT -HYUNDAI: THEY ARE AWARE OF THE PROBLEM AND ARE WORKING TO RESOLVE IT. IN THE MEANTIME I AM DRIVING A CAR THAT IS NOT RELIABLE TO ME FROM A SAFETY STANDPOINT AND TWO DEALERS IN MIAMI, DORAL AND LEHMAN HYUNDAI SERVICE MANAGERS HAVE TOLD ME THAT THERE IS NOTHING THEY CAN DO UNTIL THE FACTORY TELLS THEM HOW TO CORRECT THE ISSUE, YOUR ASSISTANCE WILL BE VERY MUCH APPRECIATED. *TR
Steering, Jul 11, 2013
CAR CAN'T BE KEPT ON ROAD IT'S STEERING COLUMN IS TO MUCH PLAY AND FEELS LIKE ITS PULLING TO THE RIGHT..AND I HAVE TOO HOLD STEERING WHEEL DOWN TOO THE LEFT VERY UNCOMFORTABLE CAR IS BRAND NEW IT MAKES NO SENSE I BEEN BACK TO THE DEALER SHIP AND THEY CLAIM CAR IS FINE NOT OUT ALIGNMENT. WHAT'S WRONG WITH THIS IT'S TERRIBLE! SOMETHING NEEDS TOO BE DONE! I CAN'T ENJOY IT LIKE I WANT IT'S A ACCIDENT WAITING TOO HAPPEN. *TR
Steering, Jul 5, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE STEERING FAILED AND THE VEHICLE BEGAN VEERING TO THE LEFT WHILE THE REAR END OF THE VEHICLE SHIFTED FROM SIDE TO SIDE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50. *TR
Steering, Jun 28, 2013
PURCHASED CAR FROM LYNNE'S IN BLOOMFIELD, NJ ON THE 25TH OF MARCH 2013 FROM [XXX]. NOTICED THE STEERING WHEN I GOT ON THE HIGHWAY THAT NIGHT, BUT ASSUMED IT WAS A BREAK IN PERIOD FOR ME TO GET USE TO THE CAR, WELL ONE MONTH LATER I WAS CONSTANTLY ADJUSTING THE STEERING WHEEL TO GET THE CAR TO STAY IN THE LANE. I SPOKE TO SERVICE DEPARTMENT MANAGER ([XXX]) ABOUT THIS PROBLEM, AND WAS TOLD TO BRING THE CAR IN FOR THEM TO LOOK AT IT, EARLIEST DATE JUNE 6TH , I REQUESTED A LOANER CAR BECAUSE ONCE THEY HAD THE CAR I HAD NO WAY OF GETTING TO WORK, I CALLED TWO DAYS PRIOR TO MY SERVICE DATE TO CONFIRM THAT THERE WOULD BE A LOANER AVAILABLE, I WAS TOLD IF THAT WAS THE ARRANGEMENT MADE ON MY SET UP DATE THEN THE LOANER WOULD BE THERE. ONE DAY PRIOR TO ME GOING TO SERVICE WITH THE CAR, I RECEIVED A CALL FROM LYNNES SERVICE DEPARTMENT THAT NO LOANER WAS AVAILABLE, NO REASON WHY, IT JUST WAS NOT AVAILABLE. I TOOK THE CAR TO SANSONE HYUNDAI ON THE 18TH, MY RIGHT HAND WAS STARTING TO HURT FROM HOLDING THE STEERING WHEEL SO TIGHT TO KEEP CONTROL OF THE CAR. I RECEIVED A CALL FROM THE SERVICE DEPARTMENT ([XXX]) THAT THE CAR HAD 60PSI ON ONE OF THE TIRES, AIR WAS CHECKED AND ADJUSTED ON ALL THE TIRES AND WAS TOLD TO GIVE IT A TRY NOW? NO CHANGE, I CALLED [XXX] (CUSTOMER SERVICE) AND TOLD HIM THE PROBLEMS I WAS HAVING WITH THE CAR, HE RECOMMENDED I COME BACK IN ON THE 24TH OF JUNE, DROPPED OFF THE CAR, AND RECEIVED A CALL THAT AFTERNOON THAT HE ([XXX]) DROVE THE CAR AND FOUND NO PROBLEMS, AND MAYBE THIS WAS NOT THE CAR FOR ME, AND THAT IF I HAD BOUGHT THE CAR FROM HIS DEALERSHIP, HE MIGHT HAVE BEEN ABLE TO MOVE ME INTO ANOTHER CAR. I'VE BEEN DRIVING ALL TYPES OF VEHICLES FOR OVER 30 PLUS YEARS, SOME WITH BAD ALIGNMENTS AND NEVER HAVE I DRIVEN ANYTHING LIKE THIS BEFORE, IT?S A DEATH TRAP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR