2002 Hyundai Santa FE
Problems, recalls and owner-reported issues
Suspension is the leading concern among 171 owner complaints filed for this model year. This is the 20th highest complaint count among 25 Santa FE model years with reports.
Of the 2002 reports, 9 involved a crash and 2 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, springs, coil springsJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.
If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.
Campaign 14V435000 on NHTSA.gov
Suspension, rearApr 16, 2009
HYUNDAI IS RECALLING 83,355 MY 2001-2003 SANTA FE VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE REAR TRAILING ARMS, WHICH COULD LEAD TO THINNING OR PERFORATION OF THE REAR TRAILING ARM STEEL. OWNERS MAY SEE OR FEEL SLIGHT TO MODERATE CHANGES IN VEHICLE OPERATION WHICH WILL INCREASE IF THE VEHICLE IS NOT REPAIRED. THESE CHANGES INCLUDE A LOWERING OF VEHICLE HEIGHT THAT CAN LEAD TO TIRE MISALIGNMENT AND STEERING PULL. OWNERS MAY ALSO NOTICE A CREAKING SOUND.
IF THE CORROSION IS ALLOWED TO PROGRESS, THE REAR TRAILING ARM MAY FRACTURE WHILE DRIVING, THEREBY INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR TRAILING ARMS FOR INTERNAL CORROSION DAMAGE. IF SPECIFIED LEVELS OF CORROSION DAMAGE ARE FOUND, THE REAR TRAILING ARMS WILL BE REPLACED. REAR TRAILING ARMS THAT DO NOT REQUIRE REPLACEMENT WILL HAVE DRAINAGE HOLES ADDED AND WILL BE TREATED WITH RUST-PROOFING MATERIAL TO ARREST THE CORROSION PROCESS. INSPECTION, TREATMENT AND REPLACEMENT PROCEDURES WILL BE CONDUCTED AT NO COST TO OWNERS. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 09V123000 on NHTSA.gov
Equipment, other, labelsDec 18, 2003
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A CORRECT LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 29, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 03V520000 on NHTSA.gov
Electrical system, starter assemblyJan 2, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 2.7 LITER V-6 ENGINES, IMPROPERLY MANUFACTURED CRANKSHAFT POSITION SENSORS (CPS) WERE INSTALLED. THE CPS CASES WERE IMPROPERLY MANUFACTURED AND DID NOT MEET DIMENSIONAL SPECIFICATIONS. INTERNAL GAPS WITHIN THE CASES ALLOWED EPOXY TO CONTACT THE PRINTED CIRCUIT BOARD, WHICH RESULTED IN CRACKING OF THE PRINTED CIRCUIT BOARD CAPACITOR.
A DAMAGED CPS CAPACITOR COULD RESULT IN ENGINE STALLING.
DEALERS WILL REPLACE THE CPS. OWNER NOTIFICATION BEGAN ON MARCH 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HYUNDAI AT 1-800-829-9956.
Campaign 03V030000 on NHTSA.gov
Representative owner complaints: vehicle speed control
15 reports, newest first. Show all
Vehicle speed control, Nov 19, 2018
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. FOX ANN ARBOR HYUNDAI (LOCATED AT 3975 JACKSON RD, ANN ARBOR, MI 48103, (734) 663-7770) WAS NOTIFIED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Vehicle speed control, Nov 7, 2015
MY 2002 2.7 SANTA FE REVED WAY UP SPONTANEOUSLY TONIGHT. I BANGED GAS PEDAL REPEATEDLY WITH FOOT BUT DID NOTHING. AS I APPROACHED STOPLIGHT BRAKES WOULD HARDLY STOP THE CAR; SHIFTED TO NEUTRAL, RPMS WENT WAY UP AND I TURNED OFF CAR. CONTINUED MY 1 MILE TRIP HOME AND ENGINE WOULD BY ITSELF REV DOWN ONLY TO IMMEDIATELY REV WAY BACK UP. COULD SMELL MY BRAKES BURNING BY THE TIME I GOT HOME. WHAT EVER IS GOING ON HERE IS VERY DANGEROUS.
Vehicle speed control, Engine, May 13, 2015
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING AT 10 MPH, THE VEHICLE AUTO ACCELERATED WITHOUT ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Vehicle speed control, Mar 21, 2014
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED SHE HAD TO SHIFT INTO NEUTRAL AND TURN THE VEHICLE ON AND OFF IN ORDER FOR THE VEHICLE TO WORK NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 196,000 AND THE CURRENT MILEAGE WAS 197,000.
Vehicle speed control, Sep 16, 2013
CAR TURNED LEFT ONTO 30 MPH SPEED LIMIT N. HIGHLAND AVE. ATLANTA, CAR IMMEDIATELY LURCHED INTO WOT (WIDE OPEN THROTTLE) EXECUTING AN UNINTENDED ACCELERATION. STANDING ON THE BRAKE WITH BOTH FEET, ENGAGING EMERGENCY BRAKE, AND FINALLY KNOCKING IT OUT OF GEAR, THE CAR STOPPED 10 FEET IN FRONT OF AN OUTSIDE PATIO OF BEER DRINKERS SITTING AT TABLES AT A LOCAL BAR. NO ONE WAS HURT, BUT, IT WAS BY PURE LUCK AND FAST REACTION BY MY SON WHO IS DEATHLY AFRAID OF THIS CAR NOW. I PERSONALLY REMOVED THE ENGINE COVER TO FIND THE CRUISE CONTROL CABLE HAD SEPARATED WHERE IT IS STAKED INTO IT'S MOUNTING HARDWARE. THE STAKED END SHEATH OF THE CABLE IS PULLED OUT OF IT'S STAKED HOUSING TUBE AND IN SOME CASES MAY GO BACK INTO IT CAUSING THE PROBLEM TO BE INTERMITTENT AND UNREPEATABLE ON REQUEST, HOWEVER, OUR CABLE END WAS UNABLE TO REENTER IT'S POSITION RESULTING IN THE THROTTLE REMAINING OPEN. THE CABLE IS TOO SHORT BY DESIGN LEAVING IT TO BE ON A CONSTANT PULL UNTIL IT OVERCOMES THE STAKING AND SLIPS OUT. JIM ELLIS HYUNDAI HAS NEVER HEARD OF THIS HAPPENING BEFORE THIS DATE. NEVER, SAID THEIR PARTS DEPT., AND SERVICE MANAGER. THEY TOLD ME TO CALL HYUNDAI CORP, OR, THEY WOULD BE GLAD TO QUOTE ME A COST TO REPAIR. LIKE HYUNDAI CORP. THEY WENT INTO IMMEDIATE REAR END COVERAGE MODE. *TR
Fuel system, Gasoline, Vehicle speed control, Jun 17, 2013
MY 2002 HYUNDAI SANTA FE LX WENT FULL THROTTLE TODAY AND STAYED THERE. I WAS DRIVING ALONG AT 30 MPH WITH THE GAS PEDAL NORMALLY PRESSED AND THE CAR FELT LIKE CRUISE CONTROL WAS TURNED ON. I APPLIED THE BRAKES AND THE THROTTLE KEPT CLIMBING, SO I PULLED OVER AND PUT IT IN NEUTRAL. THE THROTTLE WAS NOW FULLY OPEN AT THIS POINT SO I TURNED THE ENGINE OFF. WITH REPEATED STARTS, THE ENGINE IMMEDIATELY WENT INTO FULL THROTTLE WHILE IN NEUTRAL. THE GAS PEDAL WASN'T PRESSED DOWN OR STUCK. I'VE HAD IT TOWED TO AN INDEPENDENT SHOP SO THEY CAN IDENTIFY THE PROBLEM. TOMORROW I SHOULD HAVE ANSWERS. VERY DANGEROUS! FIRST MAJOR PROBLEM WITH THIS CAR IN 11 YEARS AND IT ENDS UP BEING LIFE THREATENING. *TR
Vehicle speed control, Oct 3, 2012
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH THE VEHICLE ACCELERATED UNEXPECTANTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 121,000.
Vehicle speed control, Feb 7, 2012
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED WITH OUT ANY WARNING. THE CONTACT MENTIONED THAT THE DRIVER WAS ABLE TO CONTROL THE VEHICLE BY SHIFTING GEARS AND ENGAGING THE BRAKES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE CRUISE CONTROL CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 163,000. THE VIN WAS NOT AVAILABLE.
Power train, Vehicle speed control, Dec 8, 2011
I HAD JUST DROPPED OFF MY SON TO SCHOOL WHEN THE ACCELERATOR STARTED TO REV UP AND AFTER DROPPING HIM OFF IT CONTINUED TO DO SO UNTIL I GOT CLOSE TO MY PLACE OF EMPLOYMENT WHEN THE CAR STARTED TO ACCELERATE MORE AND I HAD A HARD TIME STOPPING IT I HAD BOTH FEET ON THE BRAKES AND WAS PULLING THE EMERGENCY BRAKE AT THE SAME TIME, AS I PULLED INTO A PARKING SPOT THE CAR WOULD NOT STOP AND I WENT OVER A PARKING BUMPER AND TURNED THE CAR OFF! IT SCARED THE DAY LIGHTS OUT OF ME I COULD HAVE IF NOT KILLED SOMEONE, BUT SEVERELY HURT SOMEONE ELSE ON THE ROAD AND NOT TO MENTION POSSIBLY MY SON....I HAD MY BOSS CHECK IT AND THE CABLE THROTTLE CAME OUT HOW I DO NOT KNOW...I HAVE NEVER HAD THIS HAPPEN BEFORE AND I LOOKED UP TO SEE IF OTHERS WHO OWNED THE SAME MAKE AND MODEL AND YEAR HAD THE SAME PROBLEM AND THEY DID!! *TR
Vehicle speed control, Jun 28, 2011, crash
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED AFTER SHIFTING INTO DRIVE GEAR THE VEHICLE SUDDENLY ACCELERATED CRASHING INTO A GARDEN AND A VEHICLE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Vehicle speed control, Jan 25, 2011
WHILE I STOPPED AT A RED LIGHT MY VEHICLE STALLED WHICH THIS HAS OCCURRED SEVERAL TIMES PREVIOUSLY. I TURNED THE CAR ODD AND ON AGAIN AND PROCEEDED TO TURN AT THE LIGHT AND THE CAR STALLED AGAIN IN THE MIDDLE OF THIS BUSY INTERSECTION, I TURNED IT OFF AGAIN AND BACK AND BEGAN TO DRIVE UP A SMALL INCLINE. I PRESSED ON THE GAS PEDAL AND IT DID NOT FEEL AS IF WERE SPEEDING UP, ALL OF A SUDDEN I BEGAN TO ACCELERATE AND I PRESSED THE BRAKE AND IT CONTINUED TO GO FASTER. MY DESTINATION WAS COMING UP, AND THERE WAS A LOT OF TRAFFIC AHEAD OF ME. IN FEAR OF SPEEDING UP ANY FASTER AND HAVING A COLLISION WITH MY 5,1 1/2, AND 11 MONTH OLD IN THE BACK SEAT. I TURNED INTO A PARKING LOT AND PUT ON MY EMERGENCY BRAKE WHICH CAUSED ME TO SPIN OUT OF CONTROL AND LUCKILY RUN SIDEWAYS INTO A BANK OF SNOW. THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CAR WAS IN PARK AND THE EMERGENCY BRAKE WAS ON. I TURNED THE KEY OFF AND THE VEHICLE STOPPED. MY DRIVER SIDE WAS UP ON A PILE OF SNOW TILTED AND I HAD TO GET ALL OF MY BABIES OUT OF THE PASSENGER SIDE DOOR. I DON'T EVER WANT TO PUT MY KIDS IN THAT CAR AGAIN AND THEY SAY THEY NEVER HEARD OF THIS AT THE DEALERSHIP BUT I HAVE SEEN PLENTY OF COMPLAINTS ON LINE. THIS WAS THE ONE OF THE WORSE FEELINGS I EVER HAD I REALLY JUST FEARED FOR MY CHILDREN AND WITH ALL THE COMPLAINTS I HAVE READ ON LINE ABOUT THIS I THINK THIS IS A DANGEROUS SITUATION. *TR
Vehicle speed control, Aug 26, 2010
ON AUGUST 25, 2010 I WAS DRIVING MY HYUNDAI 2002 SANTE FE WHEN WITHOUT WARNING IT ACCELERATED TO FULL THROTTLE. I WAS ABLE TO STOP IT USING THE BRAKE AND EMERGENCY BRAKE AND TURNING IT OFF. MY MECHANIC FOUND THE CRUISE CONTROL CABLE HAD BROKEN AND HELD THE THROTTLE WIDE OPEN. THE CABLE WAS STRETCHED TOO TIGHT. I HAD IT REMOVED. *TR
Vehicle speed control, Aug 10, 2010
MY 2002 HYUNDAI SANTA FE HAS EXPERIENCED TWO THROTTLE POSITION SENSOR FAILURES WITHIN THE LAST 4 MONTHS. THIS CAUSES SUDDEN ACCELERATION AND TRANSMISSION DOWNSHIFTS AND UP SHIFTS. FORTUNATELY BOTH TIMES OCCURRED ON IN TOWN STREETS AND I WAS ABLE TO KEEP CONTROL OF THE VEHICLE. COULD BE SERIOUS IF IT OCCURRED WHILE TRYING TO MERGE INTO HIGHWAY TRAFFIC. *TR
Vehicle speed control, Feb 26, 2010
I DRIVE A 2002 HYUNDAID SANTA FE (ENGINE 2.7L 6 CYL. THIS MORNING I PULLED INTO A PARKING SPACE AND SUDDENLY MY CAR ACCELERATED FORWARD. I HIT THE BRAKE YANKED THE EMERGENCY BRAKE UP AND IT STOPPED. I THEN BACKED IT UP SINCE IT WAS WAY OVERSHOT IN THE SPACE. I CALLED THE DEALER AND THEY SAID TO BRING IT IN ,BUT EXPLAINED IN GREAT LENGTH THAT HYUNDAI'S HAVE A DIFFERENT THROTTLE CONTROL SYSTEM THAN TOYOTA'S AND BMWS. I DON'T REALLY CARE THAT MY SYSTEM IS CONFIGURED DIFFERENTLY. THE FACT THAT MY PROBLEM OCCURRED DURING THE TOYOTA CRISIS IS CIRCUMSTANTIAL. MY PROBLEM DID OCCUR THOUGH. AND SOMEONE COULD'VE BEEN HURT. THE FIRST TIME IT HAPPENED WAS ABOUT 3 MONTHS AGO, I WAS DRIVING ON A SIDE ROAD AND GOING FAIRLY SLOW (ABOUT 25 MPH) WHEN IT ALL OF A SUDDEN ACCELERATED. SINCE THIS WAS THE FIRST TIME, I WAS DISORIENTED AND UNSURE IF I HAD DONE SOMETHING. I HIT THE BRAKE, PULLED OVER AND STOPPED. NOW THAT IT HAS HAPPENED AGAIN, I AM VERY CLEAR THAT IT WAS AN UNINTENDED SUDDEN ACCELERATION. I CHECKED MY FLOOR MAT AND IT IS COMPLETELY FLAT AND SECURE. I'M HAVING MY HUSBAND DRIVE IT TO THE DEALER. WE'LL SEE WHAT THEY CAN FIND. *TR
Vehicle speed control, Jan 11, 2010
IN JULY 2009 AND AGAIN IN DEC 2009 I EXPERIENCE "SUDDEN ACCELERATION" IN MY 2002 SANTA FE WITH THE 2.7 V6 ENGINE. I HAD ABOUT 92,000 MILES ON THE ODOMETER IN JULY AND ABOUT 95,000 IN DECEMBER. BOTH TIMES THE "SUDDEN ACCELERATION" OCCURRED WHILE I WAS IN "MANUAL MODE". SOME REFER TO THIS AS "SPORT MODE". I WAS DRIVING IN THE MOUNTAINS ON PENNSYLVANNIA WHEN THESE INCIDENCES OCCURRED. THE FIRST TIME I WAS COMPLETELY STOPPED IN 1ST GEAR. THE CAR STARTED TO DRIFTED INTO THE ONGOING TRAFFIC BEFORE I REALIZED THAT THE ENGINE WAS ACCELERATING. ALL THIS TIME I WAS PRESSING ON THE BRAKE PEDAL AS HARD AS I COULD AND FINALLY STOPPED ABOUT 10-15 INTO THE ONCOMING TRAFFIC. LUCKILY, NO TRAFFIC APPROACHED DURING THIS INCIDENT. IT HADN'T HAPPENED AGAIN UNTIL I WAS IN THE MOUNTAINS OF PA AGAIN IN DEC 2009 IN "MANUAL MODE" BECAUSE OF THE HILLY, ICY ROAD CONDITIONS AT THE TIME. THE INCIDENT OCCURRED WHILE I WAS SHIFTING BETWEEN GEARS. MY WIFE DRIVES THE CAR ALMOST EXCLUSIVELY BUT NEVER USES THE "MANUAL MODE" HOWEVER, WHEN I DROVE IN THESE TWO SPECIFIC AFOREMENTIONED INCIDENCES I WAS IN "MANUAL MODE" ON VERY HILLY AND WINDY ROAD CONDITIONS. I AM PRESENTLY WORKING WITH MY HYUNDAI SERVICE MANAGER ON SEVERAL POTENTIAL FIXES TO THE PROBLEM. THEY ARE TAKING THIS SERIOUSLY BUT HAVE NO DEFINITIVE FIX FOR THE PROBLEM AS YET. *TR