2003 Hyundai Santa FE
Problems, recalls and owner-reported issues
Suspension is the leading concern among 308 owner complaints filed for this model year. This is the 8th highest complaint count among 25 Santa FE model years with reports.
Of the 2003 reports, 26 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, springs, coil springsJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.
If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 124.
Campaign 14V435000 on NHTSA.gov
Suspension, rearApr 16, 2009
HYUNDAI IS RECALLING 83,355 MY 2001-2003 SANTA FE VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE REAR TRAILING ARMS, WHICH COULD LEAD TO THINNING OR PERFORATION OF THE REAR TRAILING ARM STEEL. OWNERS MAY SEE OR FEEL SLIGHT TO MODERATE CHANGES IN VEHICLE OPERATION WHICH WILL INCREASE IF THE VEHICLE IS NOT REPAIRED. THESE CHANGES INCLUDE A LOWERING OF VEHICLE HEIGHT THAT CAN LEAD TO TIRE MISALIGNMENT AND STEERING PULL. OWNERS MAY ALSO NOTICE A CREAKING SOUND.
IF THE CORROSION IS ALLOWED TO PROGRESS, THE REAR TRAILING ARM MAY FRACTURE WHILE DRIVING, THEREBY INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR TRAILING ARMS FOR INTERNAL CORROSION DAMAGE. IF SPECIFIED LEVELS OF CORROSION DAMAGE ARE FOUND, THE REAR TRAILING ARMS WILL BE REPLACED. REAR TRAILING ARMS THAT DO NOT REQUIRE REPLACEMENT WILL HAVE DRAINAGE HOLES ADDED AND WILL BE TREATED WITH RUST-PROOFING MATERIAL TO ARREST THE CORROSION PROCESS. INSPECTION, TREATMENT AND REPLACEMENT PROCEDURES WILL BE CONDUCTED AT NO COST TO OWNERS. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 09V123000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleMar 16, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE.
IF AN EXTENDED STOPPING DISTANCE OCCURS, IT COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE ABS ECU. OWNER NOTIFICATION BEGAN ON MARCH 24, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 04V131000 on NHTSA.gov
Equipment, other, labelsDec 18, 2003
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A CORRECT LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON OCTOBER 29, 2003. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 03V520000 on NHTSA.gov
Representative owner complaints: hydraulic
31 reports, newest first. Show all
Service brakes, Hydraulic, Nov 1, 2024
The contact owns a 2003 Hyundai Santa Fe. The contact stated while driving 30 MPH, the ABS system activated, and there was an abnormal shuddering in the brake pedal. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Steering, Service brakes, Hydraulic, Engine and engine cooling, Mar 8, 2011
PURCHASED AS A USED VEHICLE WITH 30,000 MI. IN 2008 FROM A DEALERSHIP WITH OWNERS MANUAL MISSING. ON 8-1-2010 WHILE DRIVING HOME FROM WORK, THE VEHICLE ENGINE STOPPED RUNNING ON A BRIDGE ON A BUSY ROADWAY, CAUSING THE VEHICLE TO LOSE POWER STEERING AND POWER BRAKES. OTHER VEHICLES IN THE AREA HAD TO TAKE EVASIVE ACTION CAUSING A IMMEDIATE HAZARDOUS CONDITION. UPON HAVING THE VEHICLE TOWED TO A REPAIR GARAGE, IT WAS DETERMINED THAT THE CAUSE OF THE CATASTROPHIC ENGINE FAILURE WAS THE RESULT OF A DEFECTIVE TIMING BELT THAT WAS A KNOWN ISSUE FOR THIS MODEL AND MAKE OF VEHICLE. THE MANUFACTURER RECOMMENDED CHANGING OF THE TIMING BELT WAS TO BE 60,000 MILES, THUS TELLING ME THE BELT SHOULD HAVE BEEN CHANGED IN 2007 AT THE 60,000 MILE MARK. AS YOU CAN SEE, I BOUGHT THE VEHICLE IN 2008 WILL 30,000 MILES ON IT (NO OWNERS MANUAL). I WAS TOLD I WAS TO BE RESPONSIBLE FOR THE COST OF THE REPLACEMENT MOTOR, WHICH OF COURSE WAS A USED MOTOR BECAUSE THEY REDESIGNED THE 3.5 LITER ENGINE IN 2005 WHEN THIS PROBLEM WAS EVIDENT AND THOSE ENGINES WOULD NOT FIT MY 2003. WHY WAS THERE NOT A RECALL THEN ON THIS FOR ENGINE FAILURE AT THAT TIME? THEY HAD REPLACED THE BELT WITH A NEW DESIGN TIMING CHAIN FOR THE NEWER VEHICLES. WHILE MY VEHICLE WAS UNDER REPAIR, ANOTHER 2003 SANTA FE WAS ALSO IN FOR THE SAME ISSUE. FORTUNATELY, I WAS NOT INJURED, BUT THE POSSIBILITY WAS THERE. A MINUTE EARLIER, I WAS TRAVELING DOWN A STEEP GRADE PRIOR TO THE ENGINE FAILURE. THIS LOOKS LIKE AN INHERENT PROBLEM FOR THE HYUNDAI 3.5 LITER ENGINE, THEY HAD TO GET MY REPLACEMENT ENGINE FROM TEXAS. WERE USED CAR BUYERS AWARE OF THIS PROBLEM WITH THE HYUNDAI 3.5 LITER ENGINE MODELS PRIOR TO 2006? THIS IS A SERIOUS SAFETY VIOLATION. THE VEHICLE ENGINE FAILED WITHOUT WARNING! HOW ABOUT HYUNDAI REIMBURSING ME $4000.00?
Service brakes, Hydraulic, Feb 9, 2011
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHEN STOPPED WHILE APPLYING PRESSURE TO THE BRAKE, THE VEHICLE JERKED FORWARD. THE CONTACT STATED THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS COULD NOT DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. UPDATED 03/08/11 *BF UPDATED 1/4/11 *CN
Service brakes, Hydraulic, Jul 8, 2010
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AUTOMATIC ANTI-LOCKING BRAKE SYSTEM SHUTS ON AND OFF WITHOUT WARNING. THE DEALER WOULD NOT DIAGNOSE THE FAILURE SINCE THE VEHICLE WAS NOT LISTED UNDER RECALL CAMPAIGN NUMBER 04V131000, SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE WHICH WAS RELATED TO THE ANTI-LOCK BRAKING SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE 61000.
Service brakes, Hydraulic, Traction control system, Apr 13, 2010, crash
WHILE DRIVING TO WORK , VEHICLE IN FRONT OF ME STOPPED ABRUPTLY , I STEPPED HARD ON THE BRAKE PEDAL I WAS GOING APPROX. 30 MPH, THE BRAKE PEDAL PULSATED ( ABS ACTIVATING) FOR A SECOND OR 2 AND STOPPED ,AND THE BRAKE PEDAL SUDDENLY SANK TO THE FLOOR,THE VEHICLE KEPT GOING, I PULLED THE EMERGENCY BRAKE TO TRY TO STOP , BUT IT WAS TOO LATE I RAN INTO THE VEHICLE IN FRONT OF ME CAUSING CONSIDERABLE DAMAGE TO BOTH VEHICLES. I CONTACTED HYUNDAI DEALER AND WAS TOLD IT IS NOT A DEFECT AND ALSO IS NOT UNDER WARRANTY. I NOW HAVE TO HAVE THE CAR FIXED AT MY OWN EXPENSE. I FEEL A RECALL BY HYUNDAI SHOULD BE INITIATED SINCE THIS SEEMS TO BE COMMON DEFECT, PLEASE HELP! *TR
Service brakes, Hydraulic, Jun 12, 2008
2003 HYUNDAI SANTA FE. LEFT FRONT OUTER BRAKE PAD FRICTION MATERIAL FELL OUT AND WAS FOUND ON GROUND. SERVICED FRONT BRAKES AND FOUND 3 OF 4 PADS FRICTION MATERIAL BROKEN AWAY FROM STEEL BACKER. SAME CONDITION FOUND ON REAR PADS. FRONT PADS HAD APPROX 20% FRICTION MATERIAL LEFT AND REAR HAS APPROX 50%. BACKER PLATES HEAVILY RUSTED INDICATING PARTING OF FRICTION MATERIAL OCCURRED SOME TIME AGO. I LUCKED OUT BY NOT HAVING TO STRONGLY APPLY THE BRAKES AFTER THE PAD FELL OUT AND BEFORE I DISCOVERED IT. DROVE APPROX 20 MILES WITH THE PAD MISSING AND STEEL BACKER DID NOT TOUCH THE ROTOR (DON'T UNDERSTAND THAT). I HAVE ALL PARTS IF ANYONE WISHES TO EXAMINE THEM. *TR
Service brakes, Hydraulic, Mar 11, 2008
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING 4 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR OR WITHIN AN INCH OF THE FLOOR WHEN IT WAS DEPRESSED. WHEN HE PUMPED THE PEDAL, IT RESUMED THE PROPER POSITION. THROUGHOUT THE DAY, THE BRAKE PEDAL WOULD EXTEND APPROXIMATELY TWO INCHES FROM THE FLOOR WHEN IT WAS DEPRESSED. IF HE STOMPED ON THE BRAKE PEDAL, IT WOULD GO ALL THE WAY DOWN AS WELL. MIDAS STATED THAT THEY COULD FIND NO FAILURE AND THAT IT WAS A "HYUNDAI PROBLEM". THE MASTER CYLINDER, BRAKE PADS, AND FLUID WERE CITED TO BE FUNCTIONING PROPERLY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 148,000 AND FAILURE MILEAGE WAS 145,000.
Service brakes, Hydraulic, Nov 13, 2007
I OWN A 2003 HYUNDAI SANTA FE (V6 2.7L 4 WD). MY ISSUE HAS A LONG HISTORY. ONCE THE BRAKES GET WARMED UP (USUALLY IN STOP AND GO TRAFFIC) AND I BEGIN TO COAST THE BRAKE PEDAL WILL SHUDDER AND I HEAR A LOW ROARING OR RUBBING SOUND FROM THE RIGHT FRONT TIRE. THE NOISE WILL STOP IF I DEPRESS THE BRAKE PEDAL - EVEN JUST A LITTLE. THIS GOES FROM A MILD ISSUE TO A BIG PROBLEM - THE VIBRATION AND NOISE WAS SERIOUS ENOUGH THAT I STOPPED AND HAD THE CAR CHECKED IMMEDIATELY. I'VE BEEN TOLD BY DEALERSHIPS ONE TIME IT WAS NOTHING AND ANOTHER TIME, IT WAS TOO DANGEROUS TO DRIVE MY CAR. THE LAST (AND HOPEFULLY LAST) SOLUTION WAS SOME SORT OF LUBRICANT PUT ON THE BRAKES. I HAVE YET TO GO A FULL YEAR WITHOUT THIS PROBLEM RECURRING. THIS HAS BEEN GOING ON SINCE I BOUGHT MY CAR AND WHILE SOME OF THE REPAIRS HAVE BEEN COVERED, OTHERS HAVE NOT AND I BELIEVE I HAVE PAID FOR UNNECESSARY REPAIRS. I HAVE HAD MY CAR SERVICED FOR THIS ISSUE 9 TIMES. NO MORE HYUNDAI'S IN MY FUTURE. HOPEFULLY THIS INFO WILL HELP SOMEONE ELSE AND MAYBE SOMEONE AT HYUNDAI READS THESE COMPLAINTS. *TR
Service brakes, Hydraulic, Sep 18, 2007
2003 SANTA FE BRAKES NOT INCLUDED IN THE WARRANTY. CUSTOMER STATES THAT THE MANUFACTURER TELLS HIM THAT BRAKE REPAIR OR REPLACEMENT IS NOT INCLUDED IN THE WARRANTY. *KB THE CONSUMER STATED ONE OF THE BRAKE PADS SEPARATED ALONG THE BONDING BETWEEN THE BRAKE PAD SURFACE AND THE STEEL BACKING PLATE. OF THE 4 BRAKE PADS, 3 WERE SLIGHTLY WORN. THE DEALER INFORMED THE CONSUMER THE PADS HAD WORN OUT, HOWEVER THE CONSUMER DISPUTED THE CLAIM AND STATED IT WAS A FAILED COMPONENT NOT DUE TO NORMAL WEAR. *JB
Service brakes, Hydraulic, Dec 27, 2006
TL* - WHILE DRIVING, THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR, CAUSING THE CONTACT TO TURN THE POWER OFF IN ORDER FOR THE VEHICLE TO STOP. THE CONTACT STATED THAT ONCE HE TURNED OFF THE VEHICLE AND TURNED IT BACK ON THE BRAKES WORKED FINE. HE STATED THAT AT THE TIME OF THE INCIDENT HE FELT A VIBRATION AND HEARD A LOUD CLICKING SOUND. VEHICLE WAS CURRENTLY AT THE DEALERSHIP. *AK UPDATED 2/9/2007 - THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM . *NM
Service brakes, Hydraulic, Mar 6, 2006
I DRIVE A 2003 HYUNDAI SANTA FE 3.5L V6. ON THURSDAY, MARCH 2, 2006, I WAS DRIVING SLOWLY DOWN A STEEP, SNOWY HILL IN MY NEIGHBORHOOD. WHEN I APPLIED THE BRAKES TO SLOW THE CAR IN ORDER TO MAINTAIN CONTROL IN THE SNOW, THE BRAKE PEDAL KICKED BACK AND THE BRAKES WOULD NOT ENGAGE COMPLETELY. THEY FELT AS THOUGH THERE WAS A MASS OF SOMETHING SOLID BLOCKING THE PEDAL FROM DEPRESSING ALL THE WAY. I PRESSED HARDER ON THE BRAKE PEDAL, RELEASED THE PEDAL, PRESSED IT AGAIN, BUT NOTHING I DID KEPT MY CAR FROM CONTINUING TO PROPEL ITSELF DOWNHILL. I NEARLY SIDES WIPED A PARKED CAR BECAUSE, AS MY SPEED INCREASED, THE SANTA FE SLID OUT OF CONTROL ON THE SNOW. ONLY BY SOME MIRACLE WAS THE REST OF THIS BUSY NEIGHBORHOOD STREET EMPTY. I FINALLY REGAINED CONTROL AT THE BOTTOM OF THE HILL. AFTER THAT INCIDENT, THE BRAKES WORKED FINE. BUT THIS WAS NOT THE FIRST TIME THIS DANGEROUS FAILURE HAD OCCURRED. AND THAT SEEMS TO BE THE PATTERN OF THIS PROBLEM: ONE OR MORE INCIDENTS ON A WET OR SNOWY DAY FOLLOWED BY NORMAL OPERATION. IN APRIL OF 2004, THE ORIGINAL PROBLEM DEVELOPED. ANY TIME I TRIED TO STOP ON A WET OR SNOWY STREET, THE BRAKES WOULD SLOW THE CAR, BUT NOT STOP IT COMPLETELY. AT THAT TIME, HYUNDAI DID FIND A PROBLEM. MY SERVICE RECEIPT SAYS THE ABS ACTUATOR WAS BAD, THE ECU WAS REPROGRAMMED, AND THE HYDRAULIC UNIT FAILED AND WAS REPLACED. HOWEVER, THIS TIME, ON MARCH 3, 2006, EVEN THOUGH THE SANTA FE BRAKES HAD FAILED IN THE EXACT SAME WAY AS 2 YEARS AGO, HYUNDAI FOUND NO PROBLEM IN THE DIAGNOSTIC IT RAN AND DID NOT ATTEMPT TO MAKE ANY REPAIR. THEY ACTUALLY TOLD ME THAT THIS IS THE WAY THAT THE ABS IS SUPPOSED TO WORK. I AM CERTAIN THAT MY BRAKES WILL FAIL AGAIN, BUT UNTIL MY HYUNDAI DEALER SAYS THERE IS A PROBLEM, THEY'D LIKE ME TO BELIEVE THERE ISN'T ONE. I'LL TRY TO REMEMBER THAT THE NEXT TIME I ROLL DOWN A SNOW-COVERED HILL. *NM
Service brakes, Hydraulic, Nov 28, 2005, crash
ON SEPTEMBER 29, 2005 I WAS PULLING INTO A SPACE TO PARK MY VEHICLE I WAS PROCEEDING AT APPROXIMATELY 10 MILES PER HOUR OR LESS I APPLIED THE BRAKE AND IT WAS HARD BUT THE VEHICLE DID NOT STOP THE CAR CONTINUED TO ROLL INTO A PARKED CAR WHICH RECEIVED $58.77 WORTH OF DAMAGE PROCEEDING HOME AS I APPROACHED A RED LIGHT I SLOWED DOWN AND THE BRAKES DID NOT STOP THE VEHICLE I USED MY EMERGENCY BRAKE TO STOP THE CAR BEFORE I ROLLED INTO A CAR STOPPED AT THE LIGHTS. I HAD TO USE THE EMERGENCY BRAKE TWICE MORE GETTING HOME,I CALLED HYUNDAI ROADSIDE ASSISSTANCE TO HAVE THE VEHICLE FLAT BEDDED TO LIA HYUNDAI OF ENFIELD UPON CALLING HYUNDAI ROADSIDE ASSISSTANCE THE GENTLEMAN TOLD ME THAT THEIR HAD BEEN A LETTER SENT OUT ABOUT A REPROGRAM TO THE ABS ON SANTA FE'S I ALSO CONTACTED HYUNDAI CONSUMER AFFAIRS DEPARTMENT AND INFORMED THEM OF MY PROBLEM AND THEY TOLD ME THEY WOULD FORWARD ME A LETTER REQUESTING CERTAIN THINGS PERTAINING TO MY VEHICLE AND THE PROBLEM I HAD PART OF THAT REQUEST WAS FOR COLORED PICTURES OF MY VEHICLE. MY WIFE AND I DROVE TO LIA AND TOOK DIGITAL PICTURES OF MY VEHICLE. WE FOUND A SERVICE BULLETIN ON THE FRONT SEAT OF MY VEHICLE HYUNDAI #04-01-002 DATED MARCH 4, 2005 SUBJECT (HYDRAULIC ELECTRONIC CONTROL UNIT HECU REPROGRAMMING. THIS ALSO SAID IT WAS FOR 2003 AND 2004 MY SANTA FE VEHICLES EQUIPPED WITH 3.5L V6 ENGINES. MY VEHICLE IS A 2.7L V6 ENGINE. THEIR REPRESENTATIVES ON 11-2-05 TO INSPECTED MY VEHICLE I RECEIVED A LETTER ON FRIDAY 11-25-05 THAT THEY FOUND NO MALFUNCTIONS OR DEFECTS WITH THE BRAKE SYSTEM. THEY ALSO SAID THAT THEIR INSPECTOR WAS UNABLE TO DUPLICATE THE CONDITION I INDICATED CAUSED MY ACCIDENT. MY INSURANCE ADJUSTER INSPECTED MY VEHICLE ON OCTOBER 10, 2005 TJE INSPECTOR'S REPORT STATES THAT CRAIG THE SERVICE MANAGER SAID THERE IS A BRAKE PROBLEM AND AS YET HAD NOT BEEN DIAGNOSED. TECH DROVE VEHICLE AND BRAKE PEDAL PUSHED BACK WHILE TRYING TO STOP. *NM
Service brakes, Hydraulic, Sep 20, 2005, crash
DT: CONTACT STATED THE RUBBER ON THE BRAKE PEDAL CAME OFF, AND BECAUSE IT WAS NOT THEIR THE CONTACT DAUGHTER'S FOOT SLIPPED OFF AND SHE HIT THE CAR IN FRONT. THIS HAPPENED ON 9-16-05. THE CONTACT WAS NOT AWARE THAT IT HAD COME OFF. SHE WAS GOING APPROXIMATELY 35-40 MPH. THERE WAS PROPERTY DAMAGE. THIS IS A BRAND NEW VEHICLE. THE DEALER SAID THEY NEVER HAD SUCH PROBLEMS. THE DEALERSHIP TOLD THE CONTACT TO CALL THE CONSUMER CENTER, AND THEY REFERRED HER TO THE NHTSA SAFETY HOT LINE. *AK
Service brakes, Hydraulic, Sep 7, 2005, crash
CHECK ENGINE LIGHT WAS DISPLAYED. WHILE DRIVING AT A LOW SPEED TOWARD A RED TRAFFIC LIGHT, I APPLIED THE BRAKES WITH NO RESULTS. THE PEDAL WENT ALL THE WAY TO THE FLOOR. RELEASED, RE-APPLIED - STILL NO BRAKES. THIS FAILURE RESULTED IN THE CAR CRASHING INTO THE VEHICLE AHEAD OF IT THAT WAS WAITING AT THE RED STOP LIGHT. BROUGHT THE VEHICLE INTO THE DEALER. THEY COULD NOT FIND ANY PROBLEMS. I WAS CHARGED .5 LABOR HOURS ($46.50) AND SENT ON MY WAY WITH NO RESOLUTION OR EXPLANATION OF WHAT CAUSED THE LOSS OF BRAKES AND RESULTING ACCIDENT. ON THIS SAME SERVICE DAY, AFTER CONSULTING WITH HYUNDAI CONSUMER AFFAIRS, I BROUGHT THE VEHICLE TO A 2ND HYUNDAI DEALER FOR A SECOND OPINION/INSPECTION. I WAS CHARGED ANOTHER $19.95 BUT AGAIN, SERVICE COULD NOT IDENTIFY A PROBLEM. AFTER FURTHER RESEARCH INTO THE HISTORY OF SERVICE ON THIS NEW VEHICLE, I CONFIRMED THAT IT WAS SERVICED IN APRIL 2004 AS A RESULT OF A RECALL NOTICE I RECEIVED (RECALL NO. 065 - ABS REPROGRAMMING). ALTHOUGH THE SERVICE TICKET INDICATED THE CORRECTION INCLUDED "PERFORMING RECALL #065. HECU REPROGRAMMING", THE SUMMARY AND DESCRIPTION OF CONSEQUENCE LISTED IN YOUR NHTSA CAMPAIGN ID NUMBER 04V131000 IS EXACTLY WHAT HAPPENED ON THE DATE OF MY ACCIDENT. THE DAY OF THE ACCIDENT, I HAD MY VEHICLE THROUGH A CAR WASH. NEITHER HYUNDAI DEALER QUESTIONED WHETHER THE BRAKE PAD MAY HAVE BEEN WET AND/OR ACKNOWLEDGED THAT JUST OVER A YEAR EARLIER, THIS VEHICLE WAS BROUGHT IN UNDER A RECALL INVOLVING THE ABS, THE CONSEQUENCE OF AN EXTENDED STOPPING DISTANCE OCCURRING AND A POSSIBLE CRASH RESULTING. IN NOVEMBER 2004 (AFTER THE RECALL SERVICE WAS PERFORMED), THE VEHICLE AGAIN DISPLAYED THE CHECK ENGINE LIGHT. IT WAS BROUGHT INTO THE DEALER, SERVICE COULD NOT IDENTIFY ANY PROBLEMS ON INSPECTION. THE EVENTS AND HISTORY LEADING TO THE CURRENT FAILURE SEEMS TO INDICATE THAT THE PREVIOUS RECALL WORK PERFORMED WAS NOT EFFECTIVE. MY FOLLOW UP CALL TO HYUNDAI CONSUMER AFFAIRS HAS NOT BEEN RETURNED TO DATE. *JB
Service brakes, Hydraulic, Aug 11, 2005
MY 28 MONTH OLD 2003 HYUNDAI SANTA FE WITH 15,809 MILES BEGAN MAKING A SCREECHING SOUND IN THE REAR. THE DEALERS SERVICE DEPARTMENT FOUND THAT THE REAR DISC PADS HAD CORRODED AND FROZEN TO THE CALIPERS, MAKING THEM INOPERATIVE. THE SERVICE DEPARTMENT SAND BLASTED THE PADS AND CALIPERS AND LUBRICATED THEM. MY IMPRESSION WAS THAT THEY KNEW WHAT THE PROBLEM WAS WHEN I DESCRIBED IT. THEY SAID THE PROBLEM WAS NORMAL FOR THAT VEHICLE AND WAS NOT A DEFECT AND WAS THUS NOT COVERED UNDER THE WARRANTY. *NM
Service brakes, Hydraulic, May 13, 2005
WHILE DRIVING AT LOW SPEEDS AND APPLYING THE BRAKES,THERE WAS EXTENDED STOPPING DISTANCE WHICH INCREASED THE POSSIBILITY OF AN ACCIDENT. CURRENTLY, THE MANUFACTURER WAS CONDUCTING A RECALL ON THE ABS ELECTRONIC CONTROL UNIT. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK THE DEALER STATED THAT UNLESS THEY COULD REPRODUCE THE SYMPTOM WHEN THEY PERFORMED A TEST DRIVE AND IF THEY COULD SHOW A SPECIFIC CODE NUMBER, THE COMPUTER WOULD NOT ALLOW THIS PROBLEM TO BE FIXED. RECALL CAMPAIGN #04V131000. *SC *JB
Service brakes, Hydraulic, Mar 24, 2005
SINCE THE PURCHASE OF MY VEHICLE, I HAVE EXPERIENCE PROBLEMS WITH THE ABS SYSTEM, SIMILAR TO THOSE INCLUDED IN THE RECALL OF THE 3.5L SANTA FE'S. I KNOW THAT RECALLS ARE VIN SPECIFIC, BUT I FEEL THAT HYUNDAI AND NHTSA SHOULD LOOK INTO RECALLING THE 2.7L LX SANTA FE ALSO. MY CONCERN IS THAT WHEN STOPPING THE ABS WILL INTERMITTENTLY ACTIVATE CAUSING THE BRAKING DISTANCE TO INCREASE. WHEN IT ACTIVATES, THERE IS A RUMBLING NOISE AND VIBRATION AND THE VEHICLE WILL NOT STOP AT A SAFE DISTANCE. AT MANY TIMES, I HAVE RUN THROUGH STOP SIGNS OR ENTERED TOO FAR INTO INTERSECTIONS AT RED LIGHTS DUE TO THE BRAKE FAILURE. SOMETIMES I HAVE TO HIT A BUMP OR ICE FOR THIS TO OCCUR, BUT MORE TIMES THAN NOT, I AM ON A SMOOTH, DRY SURFACE WHEN IT HAPPENS. I HAVE MENTIONED THIS TO THE DEALER ON MORE THAN ONE OCCASION AND THEY EXPECT ME TO BELIEVE THAT THIS IS NORMAL ABS FUNCTION.
Service brakes, Hydraulic, Air bags, Mar 23, 2005, crash
WHILE DRIVING THE BRAKES FAILED. UPON APPLYING THE BRAKES, THE VEHICLE CONTINUED TO COAST, THE FIRST TIME THIS HAPPENED. THE SECOND TIME THIS HAPPENED, IT RESULTED IN AN ACCIDENT. THE CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A THIRD TIME RESULTED IN AN ACCIDENT, AND THE AIR BAG DID NOT DEPLOY. THE CONSUMER WAS INJURED, AND THE VEHICLE WAS TOTALED. *AK *SC
Service brakes, Hydraulic, Air bags, Feb 10, 2005, crash
WHILE DRIVING THE BRAKES FAILED. UPON APPLYING THE BRAKES VEHICLE CONTINUED TO COAST. HOWEVER, IT HAPPENED AGAIN, AND AN ACCIDENT OCCURRED. CONTACTED THE DEALER, AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. IT HAPPENED A THIRD TIME WHICH LED TO ANOTHER ACCIDENT, AND THE AIR BAGS DID NOT DEPLOY. CONSUMER WAS INJURED, AND THE VEHICLE WAS TOTALED.*AK
Service brakes, Hydraulic, Feb 8, 2005
WHILE APPLYING BRAKES VEHICLE MADE A VERY LOUD NOISE. WHEN TAKEN TO GET SERVICED THE CAUSE COULD NOT BE DETERMINED.*AK
Service brakes, Hydraulic, Jan 18, 2005
WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Service brakes, Hydraulic, Sep 7, 2004
AT APPROX 13,000 MILES I NOTICED A HORRIBLE GRINDING NOISE WHILE APPLYING BRAKES AT HWY SPEEDS. AT FIRST THE NOISE WAS ONLY PRESENT AT HWY SPEEDS BUT THEN AFTER A COUPLE HUNDRED MILES BEGAN TO APPEAR AT ALL SPEEDS. DEALER STATED THAT A PIN FELL OUT CAUSING A CALIPER TO FREEZE THUS CAUSING MY BRAKE PADS TO COMPLETELY WEAR OUT! METAL ON METAL...NO BRAKES AND THE DEALER REFUSED TO GIVE ME A LOANER! JUST ONE OF MANY PROBLEMS WITH MY SANTA FE! I'VE COMPLAINED IN THE PAST ABOUT THE ABS KICKING IN WHEN NOT NEEDED AND THE NOISES AND VIBRATION THAT IT MAKES AND WAS TOLD THAT IT WAS NORMAL. NOW I'M NOT SURE.*AK
Service brakes, Hydraulic, Electrical system, Aug 19, 2004
SANTA FE HAS PROBLEMS WITH THE LOCATION OF THE GAS PEDAL AND THE BRAKE PEDAL AND THE SONATA HAS PROBLEMS WITH THE ENGINE OPERATION. *MR THE CONSUMER EXPERIENCED PROBLEMS WITH THE SANTA FE (SUV) VIN#[XXX] AND A SONATA GLS VIN#[XXX]. THESE WERE BOTH NEW VEHICLES. THE SANTE FE DISPLAYED EXTENDED STOPPING DISTANCE AND THE VEHICLE SURGED FORWARD INTERMITTENTLY. THE BRAKE PEDAL AND ACCELERATOR PEDAL WERE SIMILAR IN HEIGHT. THE SONATA GLS DISPLAYED PROBLEMS, THE FIRST TO SECOND MONTH WITH A BACKFIRE AND OR EXPLOSIVE NOISE UPON THE STARTING THE VEHICLE. THE VEHICLE WOULD STUMBLE WHEN SPEEDING, AND FELT AS IF THE A/C COMPRESSOR WAS TURNED ON. *SC *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Hydraulic, Apr 22, 2004
RUSTING BRAKE ROTORS ON MY 2003 HYUNDAI SANTA FE CAUSING EXCESSIVE NOISE AND UNSAFE BRAKE FUNCTION. HYUNDAI WANTS TO REPROGRAM THE ABS ECU, RECALL 04V131000, INSTEAD OF REPLACING THE BRAKE COMPONENTS WITH PARTS THAT WILL NOT RUST. THE REPROGRAMING WILL PREVENT THE ABS SYSTEM FROM FUNCTIONING PROPERLY AT LOW SPEED AND IN MY OPINION COMPROMISES THE FUNCTION OF THE BRAKE SYSTEM. *AK
Service brakes, Hydraulic, Apr 15, 2004
CONSUMER RECEIVED NHTSA RECALL 04V131000 CONCERNING ABS BRAKE FAILURE. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS, CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE. THIS RECALL FAILED, DEALER INSPECTED THE VEHICLE SEVERAL TIMES, BUT PROBLEM RECURRED. *AK