2008 Hyundai Santa FE
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 541 owner complaints filed for this model year. This is the 4th highest complaint count among 25 Santa FE model years with reports.
Of the 2008 reports, 17 involved a crash and 7 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJul 25, 2012
Hyundai is recalling certain model year 2007 through 2009 Santa Fe vehicles manufactured from April 19, 2006, through July 7, 2008. The occupant classification system (OCS) may need recalibration to accurately detect small statured adults.
Improper classification or detection may cause the front passenger airbag not to deploy in the event of a crash, increasing the risk of injury to the front passenger.
Hyundai will notify owners, and dealers will update the classification software free of charge. The safety recall began on September 7, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V354000 on NHTSA.gov
Air bags, frontalSep 9, 2011
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2007-2008 HYUNDAI VERACRUZ VEHICLES MANUFACTURED FROM DECEMBER 26, 2006, THROUGH MARCH 21, 2008, AND MODEL YEAR 2007-2008 HYUNDAI SANTA FE VEHICLES MANUFACTURED FROM APRIL 19, 2006 THROUGH MARCH 20, 2008. THE CLOCK SPRING CONTACT ASSEMBLY FOR THE DRIVER'S AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) MAY BECOME DAMAGED THROUGH USAGE OVER TIME. THE DRIVER'S AIR BAG ELECTRICAL CIRCUIT WILL EXPERIENCE A HIGH RESISTANCE CONDITION, POTENTIALLY CAUSING THE DRIVER'S AIR BAG TO NOT DEPLOY.
IF THE CLOCK SPRING DEVELOPS HIGH RESISTANCE, IN THE EVENT OF A CRASH, THE DRIVERS AIR BAG WILL NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER, INCREASING THE RISK OF INJURIES.
HYUNDAI DEALERS WILL REPLACE THE VEHICLE'S DRIVER'S AIR BAG CLOCK SPRING CONTACT ASSEMBLY FREE OF CHARGE. THE SAFETY RECALL BEGAN IN NOVEMBER 2011. OWNERS MAY CONTACT HYUNDAI CUSTOMER CONNECT CENTER AT 1-800-633-5151.
Campaign 11V472000 on NHTSA.gov
Trailer hitchesSep 3, 2008
HYUNDAI IS RECALLING 3,387 TRAILER HITCH WIRING HARNESSES EITHER INCLUDED WITH A TRAILER HITCH OR SOLD AS A SERVICE PART MANUFACTURED BY THULE TOWING SYSTEMS AND DISTRIBUTED BY HYUNDAI FOR INSTALLATION ON MY 2007-2008 SANTA FE AND VERACRUZ VEHICLES. THE ACCESSORY TRAILER HITCH WIRING HARNESS CONVERTER MODULE IS MOUNTED TO THE TOP SURFACE OF THE REAR BUMPER REINFORCEMENT. SOME CIRCUIT BOARD COMPONENTS MAY NOT HAVE BEEN THOROUGHLY SEALED TO PREVENT MOISTURE CONTACT. THE MOISTURE MAY RESULT IN CIRCUIT BOARD CORROSION POSSIBLY CAUSING A SHORT CIRCUIT.
A SHORT CIRCUIT CAN CAUSE OVERHEATING AND DAMAGE TO THE CONVERTER MODULE, POSSIBLY RESULTING IN A FIRE.
THIS RECALL SUPERSEDES A PREVIOUS RECALL CONDUCTED BY HYUNDAI AFFECTING THE SAME TRAILER HITCH WIRING COMPONENTS CONCERNING HIGH CURRENT LEAKAGE OR A SHORT CIRCUIT OF CAPACITOR C1. (PLEASE SEE 08E016). OWNERS WHO HAVE ALREADY HAD THEIR TRAILER HITCH REPAIRED UNDER THE INITIAL CAMPAIGN WILL RECEIVE A SECOND NOTICE FROM HYUNDAI TO HAVE THE NEWLY DESIGNED HARNESS INSTALLED. HYUNDAI WILL NOTIFY ALL OWNERS AND WILL REPAIR THE AFFECTED HARNESSES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 13, 2008. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANT CENTER AT 1-800-633-5151.
Campaign 08E055000 on NHTSA.gov
Equipment, other, labelsJun 19, 2008
HYUNDAI IS RECALLING 88,943 MY 2007-2008 HYUNDAI SANTA FE VEHICLES EQUIPPED WITH P235/60R18 TIRES. THESE VEHICLES FAIL TO COMPLY WITH THE LABELING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110 "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES." THE BLACK CERTIFICATION LABEL AFFIXED TO THE DRIVER'S SIDE CENTER PILLAR, INCORRECTLY LISTS THE GROSS AXLE WEIGHT RATINGS (GAWR).
OVERLOADING YOUR VEHICLE MAY ADVERSELY AFFECT HANDLING AND BRAKING AND MAY CAUSE TIRE DAMAGE, RESULTING IN TIRE FAILURE AND A CRASH WITHOUT WARNING.
HYUNDAI WILL MAIL CORRECTED CERTIFICATION LABELS ALONG WITH THE INSTRUCTIONS TO THE AFFECTED OWNERS. THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 5, 2008. OWNERS MAY CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 08V272000 on NHTSA.gov
Trailer hitchesFeb 7, 2008
THIS RECALL HAS BEEN SUPERCEDED BY RECALL 08E-055. HYUNDAI IS RECALLING 3,387 TRAILER HITCH WIRING HARNESSES EITHER INCLUDED WITH A TRAILER HITCH OR SOLD AS A SERVICE PART MANUFACTURED BY THULE TOWING SYSTEMS AND DISTRIBUTED BY HYUNDAI FOR INSTALLATION ON MY 2007-2008 SANTA FE AND VERACRUZ VEHICLES. THE ACCESSORY TRAILER HITCH WIRING HARNESS CONVERTER MODULE IS MOUNTED TO THE TOP SURFACE OF THE REAR BUMPER REINFORCEMENT. HIGH CURRENT LEAKAGE OR A SHORT CIRCUIT OF CAPACITOR C1 COULD CAUSE HEAT RELATED DAMAGE TO THE WIRING HARNESS CONVERTER MODULE.
EXCESSIVE HEAT MAY CAUSE DAMAGE TO THE REAR BUMPER AREA AND MAY POTENTIALLY RESULT IN A FIRE.
HYUNDAI WILL NOTIFY OWNERS AND WILL REPLACE THE TRAILER HITCH WIRING HARNESS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 31, 2008. OWNERS MAY CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 08E016000 on NHTSA.gov
Representative owner complaints: air bags
70 reports, newest first. Show all
Air bags, Jun 1, 2014
CLOCK SPRING CONTACT HAD TO BE REPLACED ON THE DRIVER SIDE OF MY HYUNDAI SANTE FE 2008 BUILT ON APRIL 03, 2008. THE NHTSA RECALL DID NOT GO FAR ENOUGH AND ENDED MARCH 20,2008. THE DRIVER SIDE AIR BAG CONTINUOUSLY LIT UP INDICATING A PROBLEM. THE CLOCK SPRING CONTACT HAD TO BE REPLACED AND I WAS CHARGED FOR THE REPLACEMENT. THE RECALL SHOULD BE EXTENDED BEYOND MARCH 20,2008 SO THAT MY CAR IS INCLUDED IN THE RECALL SINCE THIS IS A SEVERE SAFETY ISSUE WHICH MAY HAVE CAUSED MULTIPLE DEATHS.. *TR .... UPDATED 06/30/15 *BF UPDATED 8/30/2017*CN
Electrical system, Air bags, Apr 19, 2014
I TOOK MY VEHICLE TO THE DEALERSHIP TO PERFORM TWO RECALLS: (1) STOP LAMP SWITCH AND (2) PODS RECALIBRATION. I WAS INFORMED THE AIR BAG LIGHT IN THE DASHBOARD HAD COME ON AND STAYED ON AFTER THE RECALIBRATION OF THE PODS. I NEVER HAD AN ISSUE WITH THE PODS SYSTEM OR AN AIR WARNING LIGHT IN THE DASH PRIOR TO THE RECALL. I WAS TOLD HYUNDAI WOULD PAY TO EITHER REPLACE THE PASSENGER FRONT SEAT BELT TENSIONER OR THE ENTIRE SEAT. THEY DID NOT ALLOW ME TO DRIVE MY VEHICLE BECAUSE THEY SAID IT WAS A SAFETY ISSUE AND RENTED ME A CAR FOR 4 DAYS. REPLACING THE SEAT BELT TENSIONER FIXED THE PROBLEM, BUT LESS THAN A YEAR LATER (4-15-14) THE AIR LIGHT HAS COME ON AND NOW THEY TELL ME THAT IT'S THE SCALE IN THE SEAT AND THE ENTIRE SEAT NEEDS TO BE REPLACED AT A COST TO ME OF $2400+. THE SERVICE ADVISOR TOLD ME THAT THE DRIVER'S SIDE AIR BAGS WERE NOT AFFECTED -- ONLY THE PASSENGER'S AND I WOULD BE SAFE TO DRIVE THE CAR. THE SERVICE TECH QUICKLY RETURNED THE CAR AND WE DIDN'T RECEIVE ANY PAPERWORK RESULTING FROM THE INSPECTION. MY HUSBAND AND I DID NOT ELECT TO REPLACE THE SEAT AT THIS TIME WHILE WE RESEARCH THE ISSUE. HOWEVER, MY HUSBAND AND I DID NOTICE THAT THE PODS "OFF" LIGHT TURNS OFF WHEN A PASSENGER IS IN THE SEAT WHICH IS CONFUSING SINCE THE ADVISOR SAID THE SCALE ISN'T WORKING. NOW WE ARE LEFT WITH A 6-YEAR-OLD CAR THAT HAS AN EXPENSIVE SAFETY ISSUE. WE CAN'T SELL IT TO A PRIVATE PARTY BECAUSE OF THE SAFETY ISSUE AND THE TRADE-IN VALUE HAS DRAMATICALLY DECLINED. *TR
Air bags, Nov 25, 2013
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Fuel system, Gasoline, Air bags, Nov 20, 2013
BACK IN APRIL, MY SANTA FE ALSO HAD THE FUEL GAUGE ISSUE. IT ALSO BEGAN FLUCTUATING WILDLY AND THE RANGE COMPUTER WAS ALL OVER THE PLACE. THE DEALER TOLD ME IT WAS PART OF THE FUEL PUMP AND THAT I HAD TO REPLACE BOTH OF THEM, WHO KNEW IT HAD TWO. IT COST ME $1,583.80 TO FIX. THEY TOLD ME IF I DIDN'T FIX IT, THE CAR COULD JUST LOSE POWER AND WE WOULD BE STUCK ON THE SIDE OF THE ROAD. THIS SHOULD DEFINITELY BE A RECALL!!!! NOW, MY SANTA FE HAS THE AIR BAG LIGHT ON. THERE WAS A RECALL FOR THIS BACK IN 2011, WHICH I DEFINITELY RECEIVED LITERATURE FROM HYUNDAI ABOUT IT. YESTERDAY, THE DEALER FIRST TOLD ME THAT RECALL DIDN'T EXIST. THEN THEY TOLD ME IT DIDN'T APPLY TO MY MAKE OR MODEL, NOR DID IT APPLY TO MY VIN. THEY WANTED TO CHARGE $350 TO FIX THE CLOCK SPRING ASSEMBLY. I REFUSED SINCE I KNOW THIS WAS RECALLED. I'M GOING TO TRY AND CONTACT THE CORPORATE OFFICE OF HYUNDAI ABOUT THIS. IN THE MEANTIME, I DON'T HAVE A DRIVER SIDE AIR BAG IN THE EVENT OF AN ACCIDENT. THANKS HYUNDAI. STAY AWAY FROM HYUNDAI VEHICLES!!!! *TR
Engine and engine cooling, Power train, Air bags, Vehicle speed control, Electronic stability control (ESC), Service brakes, May 30, 2013
SEE ATTACHED EMAIL UPDATED 06/04/2013*LJ THE OCCUPANT CLASSIFICATION SYSTEM (OSC) DOES NOT CONSISTENTLY RECOGNIZE SMALL-STATURED ADULTS, CAUSING THE PASSENGER SIDE AIR BAG TO DEACTIVATE WHEN SUCH PERSON OCCUPY THE FRONT SEAT. ALSO, THERE WERE PROBLEMS WITH THE TRANSMISSION, A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE, THE VEHICLE SHUTTING DOWN, AN ISSUE WITH THE THROTTLE CABLE, AND A WHINING SOUND UPON ACCELERATION. *TR
Air bags, Seats, May 10, 2013
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DRIVER'S SEAT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT BEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 24,500. UPDATED 06/18/13*LJ UPDATED 06/21/2013 *JS
Air bags, Jan 9, 2013
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBERS 12V354000 (AIR BAGS: FRONTAL: SENSOR/ CONTROL MODULE) AND 11V472000 (AIR BAGS:FRONTAL). THE CONTACT ALSO STATED THAT AFTER THE REPAIRS, THE AIR BAG WARNING LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SEAT BELT TENSION SENSOR WIRING HARNESS CLIP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,784. THE CURRENT MILEAGE WAS APPROXIMATELY 62,550. THE VIN WAS UNAVAILABLE.
Air bags, Oct 3, 2012
WORK UNDER THE RECALL TO REPAIR FAULTY SENSORS THAT FAILED TO DETECT SMALL STATURED ADULTS (95 LB WIFE). FOR FAILURE TO DETECT DIDN'T RESOLVE ISSUE, AND EFFORTS TO DETERMINE WHAT THE NEW TRIGGER WEIGHT WAS GOT NOWHERE WITH EITHER LOCAL OR HQ REPS. SO NOW DRIVING A VEHICLE THAT MFR HAS ACKNOWLEDGED SAFETY DEFECTS YET REFUSES TO FIX. *TR
Air bags, Aug 27, 2012
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LAMP ILLUMINATED, INDICATING THAT THE AIR BAG WAS TURNED OFF WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR NEEDED TO BE RE-CALIBRATED TO THE LOWEST WEIGHT LIMIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V354000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 41,000.
Air bags, Jul 31, 2012
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY HAD TO RECALIBRATE THE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN ID NUMBER: 12V354000 (AIR BAGS: FRONTAL:SENSOR/CONTROL MODULE). THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 56,000.
Air bags, Jun 8, 2012
THIS PROBLEM IS TRUE OF OUR 2007 AND 2008 SANTA FE'S AND HAS EXISTED SINCE WE PURCHASED THE CARS. I HAVE FINALLY COME TO THE CONCLUSION THAT THIS IS A SAFETY ISSUE FOR NOT ONLY MY WIFE BUT ALSO MANY OTHER PEOPLE WHO ARE OF SLIGHT BUILD. IT IS A PROBLEM THAT IS EASILY CORRECTABLE BY THE MANUFACTURER. I HAVE CREATED CASE#[XXX] WITH HYUNDAI AMERICA --THEY HAVE RESPONDED THAT THEY WILL PASS ALONG THE INFORMATION TO ENGINEERING --BUT THEY HAVE NOTED THAT I WILL NOT BE CONTACTED BY HYUNDAI REGARDING DEPOSITION OF THE ISSUE. THE PROBLEM -- MY WIFE WEIGHS ABOUT 95 LBS. SHE FREQUENTLY DOES NOT ACTIVATE THE AIR BAG SYSTEM ON THE PASSENGER SIDE OF THE VEHICLE. SHE IS ESSENTIALLY UNPROTECTED IN CASE OF AN ACCIDENT. SHE JUST DOESN'T WEIGH ENOUGH TO RELIABLY ACTIVATE THE AIR BAG SYSTEM. HYUNDAI SPENDS QUITE A FEW PAGES IN THEIR MANUAL TO COVER THEMSELVES LEGALLY. THEY COMMENT THAT IF ALL ELSE FAILS JUST SIT IN THE BACK SEAT. I WOULD IMAGINE FEW HUSBANDS AND WIVES OPT FOR THIS SOLUTION. MOST CONSUMERS PROBABLY HAVEN'T READ THE MANUAL, IGNORE THE OFF SIGN OR DON'T KNOW WHAT IT MEANS, OR DON'T CARE AND RISK THE SAFETY OF THEIR PASSENGER. THIS IS A SAFETY ISSUE TO THE GENERAL PUBLIC. THE SENSOR IN THE PASSENGER SEAT SHOULD ACTIVATE THE AIR BAG SYSTEM FOR SAY ANYONE OVER 66 LBS. I BELIEVE ANOTHER MANUFACTURER HAS RECENTLY DONE SO. IT IS STUPID THAT I HAVE WAITED THIS LONG TO COMPLAIN -- BUT I KEPT THINKING THEIR WOULD EVENTUALLY BE A RECALL AND I NORMALLY JUST DON'T COMPLAIN ABOUT THINGS. HYUNDAI COULD MAKE AN ALTERNATE SENSOR AVAILABLE TO THOSE WHO NEEDED IT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel system, Gasoline, Air bags, Oct 10, 2010
ON OUR 2008 HYUNDAI SANTA FE LIMITED WITH 45,391 MILES, VIN # [XXX], THE CHECK ENGINE LIGHT STARTED COMING ON WHEN IT WAS ABOUT 1 YEAR OLD. IT HAS NOW COME ON APPROXIMATELY 10 TIMES.THE DEALER ALWAYS SAYS IT'S THE GAS CAP. WE HAVE TIGHTENED THE GAS CAP VARYING DEGREES AND IT DOES NOT MATTER HOW TIGHT IT IS. THE CHECK ENGINE LIGHT CONTINUES TO COME ON. THEY CLAIM TO HAVE REPLACED THE GAS CAP 3 TIMES OUT OF 10 TRIPS. WHETHER THAT IS TRUE OR NOT, I DON'T KNOW. ADDITIONALLY, THE RED "AIR BAG" WARNING LIGHT CAME ON ABOUT A WEEK AGO AND WILL NOT GO OFF. I UNDERSTAND HYUNDAI HAS A HISTORY OF AIRBAG PROBLEMS AND WOULD LIKE TO KNOW IF YOU CAN FORCE THEM TO FIX THIS PROBLEM AS WELL AS THE CHECK ENGINE LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, May 25, 2010
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THE PASSENGER'S SIDE FRONTAL AIR BAG WAS NOT ACTIVATED. THE DEALER ADVISED THE AIR BAGS WERE IDLE AND WOULD NOT ACTIVATE WITHOUT A PASSENGER OF AT LEAST 120 POUNDS OCCUPYING THE SEAT. THE MANUFACTURER CONFIRMED THE DEALER'S STATEMENT AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 25,256.
Air bags, Oct 19, 2009
IN MY 2008 HYUNDAI SANTA FE THE FRONT PASSENGER AIR BAG DOES NOT WORK PROPERLY. IT INTERMITTENTLY WORKS WHEN MY DAUGHTER AND I (115 & 120 LBS) SIT IN THE SEAT. I CAN SIT PERFECTLY STILL AND IT WILL BE ENGAGED, AND THEN IT WILL DISENGAGE, AND THEN ENGAGE, AGAIN OR VISA VERSA. IT HAS BEEN TO THE DEALER TO BE REPAIRED 4 TIMES, BUT THEY SAY THEY CANNOT REPRODUCE. THEY JUST HOOK IT UP TO A COMPUTER AND SAY IT WORKS AS DESIGNED. HUMBLE HYUNDAI SERVICE MANAGER EVEN TOLD ME TO SIT IN THE BACK SEAT (I'M 51 YEARS OLD). I AM AFRAID IF WE ARE IN AN ACCIDENT THAT THE AIRBAGS WILL NOT DEPLOY. I HAVE NOTIFIED HYUNDAI CONSUMER AFFAIRS AND HYUNDAI PR AS WELL. DOES SOMEONE HAVE TO BE KILLED IN AN ACCIDENT FOR NHTSA AND HYUNDAI TO ISSUE A RECALL? I HAVE BEEN GIVEN WEIGHTS OF 30, 80, 150, 115 AND 120 LBS TO ACTIVATE THE AIRBAG SENSOR BY HUMBLE HYUNDAI. ALSO GIVEN 35, 45, 150, 130, 135, 145, 40, 100 & 105 LBS BY SERVICE DEPARTMENTS OF OTHER DEALERSHIPS. ALSO TALKED TO CONSUMER AFFAIRS ABOUT THIS, WHY CAN'T HYUNDAI TELL ANYONE WHAT THE ACTUAL WEIGHT TO ACTIVATE IS? THERE WAS A SAFETY RECALL ISSUED FOR SONATAS FOR THIS EXACT PROBLEM WHY CAN'T ONE BE ISSUED FOR SANTA FES. THERE ARE 48 COMPLAINTS LISTED ON HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/HYUNDAI/SANTA+FE AND THEY ALL SAY THEY WERE FILED WITH NHTSA. THE INITIAL PROBLEM BEGAN ON 8/21/08 WITH 300 MILES ON ODOMETER AND CONTINUES TO BE A PROBLEM UNTIL TODAY 10/19/09 WITH ALMOST 18000 MILES ON THE CAR. THE SPEED I AM DRIVING IS NOT A FUNCTION OF THE PROBLEM AS IT HAPPENS AT VARYING SPEEDS. *TR
Air bags, Oct 1, 2009
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE AIR BAG SENSOR DOES NOT DETECT AN ADULT OCCUPANT IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, AND A TECHNICIAN REPLACED AND RE-CALIBRATED THE SEAT MODULE. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 9100. UPDATED 11/17/09 *BF THE CONSUMER STATED IT WOULD DETECT HEAVIER ADULTS. UPDATED 11/1/8/09
Air bags, Sep 18, 2009
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL, INDICATING THAT THE PASSENGER FRONT AIR BAG IS INOPERATIVE. AS A CONSEQUENCE IN A SITUATION THAT WARRANTS THE AIR BAGS MAY FAIL TO DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE FAILURE IS CAUSED BY A WEIGHT DISTRIBUTION FAILURE. SHE CONTACTED THE MANUFACTURER. UPON CONTACT A REPRESENTATIVE ADVISED HER TO SIT IN THE REAR SEAT, BECAUSE THE AIR BAGS ARE SECONDARY SAFETY METHODS; SEAT BELTS ARE THE FIRST. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS 3,000. BL UPDATED 10/13/09. *LJ THE CONSUMER REQUESTED TO WITHDRAW THE COMPLAINT. THE CONSUMER WANTS ALL INFORMATION DELETED. UPDATED 10/13/09
Air bags, Sep 17, 2009
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 60 MPH THE "PASSENGER AIR BAG OFF" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FRONT PASSENGER SEAT WAS OCCUPIED WITH A SMALL STATURE ADULT. THE AIR BAG SENSOR DOES NOT DETECT A CERTAIN WEIGHT POSITIONED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE DESIGN AND THE AIR BAG SYSTEM WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THERE WERE NO RESOLUTIONS. THE CONTACT HAS CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,500. UPDATED 10/13/09. *LJ THE CONSUMER STATED HIS WIFE WEIGHED ROUGHLY 125. THE PASSENGER SIDE AIR BAG WAS OFF NO MATTER HOW SHE SAT IN THE PASSENGER SEAT. UPDATED 10/15/09
Air bags, Aug 23, 2009
MY WIFE AND I PURCHASED A 2008 HYUNDAI SANTA FE. THE CAR IS GREAT RUNNING VEHICLE EXCEPT FOR ONE SAFETY PROBLEM: THE FRONT PASSENGER AIRBAG SENSOR DOES NOT DETECTS MY WIFE AS AN ADULT AND TOGGLES ON AND OFF AT WILL. IT IS REALLY FRIGHTENING TO BE TRAVELING DOWN AN HIGHWAY OR ANY ROAD AND REALIZE THAT I HAVE NO AIRBAG. MY WIFE IS 5' 3 " AND WEIGHS ABOUT 120 LBS AND AT TIMES I NEEDED TO HAVE HER REPOSITION SEAT TO THE TOTAL UPRIGHT POSITION TO RESET THE AIRBAG INDICATION LIGHT. THIS DOES NOT GIVE ME A SENSE OF SECURITY SINCE I DON'T FEEL CONFIDENT THAT IT WOULD DEPLOY IF NEEDED .I CALLED TWO HYUNDAI DEALERS AND WAS ADVISED THAT THIS A COMMON PROBLEM AND SUGGESTED FOR ME TO COME IN FOR A CHECKUP. I AT THIS TIME HAVE NOT MADE AN APPOINTMENT WITH THE DEALER BUT WILL CERTAINLY MAKE ONE ASAP. *TR
Air bags, Jul 31, 2009
SINCE I BOUGHT MY 2008 HYUNDAI SANTA FE AND PULLED IT OFF THE LOT THE PASSENGER SIDE AIRBAG DOES NOT REGISTER ME. I AM 5'3" 105 LBS. RARELY DOES IT EVER WORK AND IF IT DOES ITS ONLY FOR A MINUTE. TOOK TO DEALERSHIP AND THEY STATE THERE IS NOTHING THEY CAN DO ABOUT IT. LADY STATED SHE HAS HEARD COMPLAINT NUMEROUS TIME AND HYUNDAI WONT DO ANYTHING ABOUT IT. THEY TELL YOU TO RESTART THE CAR AND SIT WITH PERFECT POSTURE. THIS STILL DOES NOT WORK AND EVEN IF IT DOES MOVE AN INCH AND IT TURNS BACK OFF. I FEEL VERY UNSAFE IN THE PASSENGER SIDE AND I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS FROM OTHER CONSUMERS. ITS LIKE HYUNDAI IS WAITING FOR SOMEONE TO DIE BEFORE THEY DO ANYTHING ABOUT IT! *TR
Air bags, Jul 31, 2009
THE PASSENGER AIRBAG LIGHT COMES ON INTERMITTENTLY, INDICATING THAT THERE IS NO PASSENGER AIR BAG ACTIVE WHILE MY WIFE IS SITTING IN THE PASSENGER SEAT. THIS MIGHT HAPPEN 2 OR 3 TIMES IN A 100 MILE TRIP. I HAVE BEEN TO THREE HYUNDAI DEALERS AND ALSO TALKED WITH HYUNDAI CONSUMER AFFAIRS 3 TIMES. ALL THREE DEALERS WERE ABLE TO SEE THE PROBLEM WITH MY WIFE SITTING SQUARELY IN THE PASSENGER SEAT, BUT ALL DEALERS SAID THAT THERE IS NOTHING THAT THEY CAN DO TO CORRECT THE PROBLEM. THE DEALERS SAY THAT THE LOAD CELLS UNDER THE SEAT ARE SET TO REQUIRE 80 LB OF FORCE BEFORE THE AIR BAG WILL FUNCTION, TO PREVENT POSSIBLE INJURY TO A SMALL CHILD. THE HYUNDAI CONSUMER AFFAIRS PEOPLE ARE VERY SUPPORTIVE, AND AGREE THAT THE PROBLEM NEEDS TO BE RESOLVED, BUT ARE NOT ABLE TO HELP. MY WIFE IS 5'-6" TALL AND WEIGHS 120 LB. *TR
Air bags, Jul 17, 2009
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE AIR BAG LIGHT WOULD ILLUMINATE, EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 8,391 AND FAILURE MILEAGE WAS 2,000. UPDATED 08/04/09. *LJ UPDATED 08/06/09.*JB
Air bags, Jul 13, 2009
2008 HYUNDAI SANTA FE FRONT PASSENGER AIRBAG LIGHT INTERMITTENTLY COMES ON STATING AIRBAG IS OFF WHEN THERE IS A PASSENGER SITTING IN THE SEAT. I BROUGHT BACK TO DEALERSHIP AND THEY CLAIM THEY NEVER SAW THIS HAPPEN BEFORE ON A SANTA FE BUT IT DID ON THE TUCSON. THEY PUT ON A MACHINE AND CLAIMED IT WAS FINE AND OF COURSE WOULD NOT HAPPEN WHEN IT WAS AT THE DEALERSHIP. THEY TOLD ME THEY HAD TO MAKE SOME CALLS AND I MIGHT NEED THE SEAT REPLACED BECAUSE THE SENSOR MAY BE BAD AND I WOULD HEAR FROM THEM IN A COUPLE DAYS. THAT WAS JUNE 24, 2009 AND IT IS NOW JULY 13, 2009 AND I HAVE NOT HEARD A THING. IT HAPPENED LAST NIGHT WHEN MY HUSBAND AND I WENT OUT AND I TOOK PICTURES AND VIDEO OF IT TO SHOW ME SITTING IN SEAT AND THE LIGHT ON AND WITHOUT REVEALING MY WEIGHT, BELIEVE ME I AM HEAVY ENOUGH TO MAKE THE LIGHT STAY OFF. I AM GOING TO CALL THEM AGAIN TOMORROW AND HOPE FOR SOME RESULTS. THIS COULD BE A FATAL DEFECT AND I DEMAND IT TO BE REPAIRED. *TR
Air bags, Jul 11, 2009
MY HUSBAND AND I RECENTLY PURCHASED A 2008 HYUNDAI SANTA FE. EVERYTHING ABOUT THE CAR IS GREAT EXCEPT FOR ONE THING: THE FRONT PASSENGER AIRBAG SENSOR DOES NOT DETECT ME AS AN ADULT AND TOGGLES ON AND OFF AT WILL. IT IS REALLY FRIGHTENING TO BE BARRELING DOWN THE ROAD AND REALIZE THAT I HAVE NO AIRBAG. I HAVE READ THAT THE SENSOR IS SET AT ABOUT 120LBS AND I WEIGH 115LBS. THE ARROGANT SERVICE PERSON AT HYUNDAI RECOMMENDED THAT I BE THE DRIVER OR SIT IN THE REAR SEAT! I COULDN'T BELIEVE THEY WOULD JUST TELL A 48 YEAR OLD WOMAN TO SIT IN THE BACK! (THAT SHOULD BE INTERESTING GOING ON DATES WITH THE HUBBY OR HELPING MY 15 YEAR OLD LEARN TO DRIVE.) THE SERVICE PERSON ALSO ASKED ME IF I WAS SITTING SQUARELY ON THE SEAT WITH MY LEGS EXTENDED. WHAT? YES, I WAS SITTING SQUARELY ON THE SEAT WITH LEGS EXTENDED!! SO, IF I SHIFT MY BUTT SLIGHTLY ON A 4 HOUR DRIVE - ARE THEY SAYING I'M RESPONSIBLE FOR THE AIRBAG NOT DEPLOYING? WHAT RIDICULOUSNESS. I WAS APPALLED. I HAVE READ ONLINE THAT MANY PETITE PEOPLE HAVE HAD THIS PROBLEM WITH THE SANTA FE AND THE SONATA. THIS IS NOT AN UNKNOWN OR RARE PROBLEM. I AM TAKING IT IN TO HYUNDAI SERVICE ON MONDAY, BUT QUITE FRANKLY, I WAS NOT ENCOURAGED BY THE QUESTIONS THE SERVICE PEOPLE ASKED. IF IT CAN'T BE FIXED TO BE ARMED AT ALL TIMES, I WILL RETURN THE CAR - AND THAT WOULD BE A SHAME BECAUSE WE LIKED EVERYTHING ELSE ABOUT IT. *TR
Air bags, Apr 22, 2009
MY HUSBAND AND I JUST PURCHASED THIS 2008 SANTA FE GLS (USED WITH 10,000 MILES) ABOUT TWO WEEKS AGO. WE NOTICED THIS ISSUE TWO DAYS LATER. THE PASSENGER AIRBAG WILL NOT TURN ON WHEN I, A 120 LB, 5' 7", 31 YEAR OLD ADULT FEMALE SIT IN THE SEAT. I TOOK IT IN TO THE HYUNDAI SERVICE CENTER AND WAS SIMPLY TOLD THAT I WAS NOT HEAVY ENOUGH TO ACTIVATE THE SEAT SO THERE WAS NOTHING I COULD DO. I WAS ALSO TOLD THAT IT IS SET TO ACTIVATE FOR ANYONE OVER 110 LBS. I AM DEFINITELY HEAVIER THAN THAT. THIS SEEMS TO ME TO BE A SAFETY ISSUE WHICH SHOULD BE RESOLVED QUICKLY AS I HAVE READ OF MANY OTHER CUSTOMERS WITH SIMILAR ISSUES. *TR
Air bags, Apr 6, 2009
2008 HYUNDAI SANTA FE - PASSENGER SIDE FRONT AIRBAG LIGHT INDICATES THAT THE AIRBAG IS NOT WORKING WHEN A PASSENGER, WHO WEIGHS AROUND 170 LBS IS IN THE SEAT. I HAVE BROUGHT THIS CAR TO TWO DIFFERENT DEALERSHIPS FOR REPAIR, ON FOUR SEPARATE OCCASIONS. THE FIRST TIME, THEY COULDN'T RECREATE THE ISSUE, I LEFT THE DEALERSHIP, THE PROBLEM HAPPENED AGAIN WITHIN 10 MINUTES. I TOOK PICTURES AND VIDEO OF THE PASSENGER IN THE SEAT WITH THE "AIR BAG OFF" LIGHT ILLUMINATED. BROUGHT IT BACK THE NEXT DAY, THEY REPLACED A WEIGHT SENSOR. ISSUE WAS STILL HAPPENING, BROUGHT IT BACK THE THIRD TIME AND WAS TOLD THEY COULDN'T RECREATE THE ISSUE. AGAIN, I DROVE OFF THE LOT, AND THE ISSUE HAPPENED AGAIN. CALLED HYUNDAI CUSTOMER SERVICE, AND WAS TOLD TO BRING IT IN AGAIN. THIS TIME I BROUGHT IT TO ANOTHER DEALERSHIP, AND TODAY WAS TOLD THAT THEY COULDN'T RECREATE THE ISSUE, BUT THEY WILL TRY AGAIN TOMORROW. ONE OF THE MAIN REASONS I BOUGHT THIS CAR WAS SAFETY. I WILL NOT RIDE WITH A PASSENGER IN THE FRONT SEAT, BECAUSE, CHANCES ARE THAT THE AIRBAG WILL NOT WORK OR WILL NOT WORK PROPERLY. HYUNDAI NEEDS TO ADDRESS THIS AS THERE ARE MANY MANY COMPLAINTS ONLINE FROM SANTA FE OWNERS. *TR