2009 Hyundai Santa FE

Problems, recalls and owner-reported issues

Fuel/propulsion system is the leading concern among 358 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Santa FE model years with reports.

Complaints by model year
  1. 358

Of the 2009 reports, 27 involved a crash and 5 involved a fire. 26 people were injured and 3 people died.

Primary concernFuel/propulsion system109 reports · 30% of complaints
Owner complaints358Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Fuel/propulsion system109
  2. Engine60
  3. Vehicle speed control51
  4. Electrical system50
  5. Service brakes49
  6. Other or unspecified31
  7. Air bags29
  8. Power train24

Recalls and investigations

  1. Exterior lighting, brake lights, switchApr 1, 2013

    Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

    Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

    Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

    Campaign 13V113000 on NHTSA.gov

  2. Air bags, frontal, sensor/control module-inactiveJul 25, 2012

    Hyundai is recalling certain model year 2007 through 2009 Santa Fe vehicles manufactured from April 19, 2006, through July 7, 2008. The occupant classification system (OCS) may need recalibration to accurately detect small statured adults.

    Improper classification or detection may cause the front passenger airbag not to deploy in the event of a crash, increasing the risk of injury to the front passenger.

    Hyundai will notify owners, and dealers will update the classification software free of charge. The safety recall began on September 7, 2012. Owners may contact Hyundai at 1-800-633-5151.

    Campaign 12V354000 on NHTSA.gov

  3. EquipmentOct 6, 2011

    CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 55538, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI SANTA FE VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.

    WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.

    CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.

    Campaign 11E040000 on NHTSA.gov

Representative owner complaints: engine

67 reports, newest first. Show all

  1. Other or unspecified, Engine, Apr 26, 2018

    FIRST PROBLEM, GAS GAUGE STOPPED WORKING. FLUCTUATED UP AND DOWN, THEN WOULD READ EMPTY RIGHT AFTER FILLING THE TANK. HAD TO HAVE 2 SENSORS AND FUEL PUMP CHANGED. VERY EXPENSIVE!! NOW THE CAR STALLS WHEN SLOWING DOWN. EVERY MORNING WHEN I LEAVE FOR WORK IT STALLS AT LEAST ONCE, IT HAS STARTED BACK UP, BUT THIS MORNING THE MOTOR FELT VERY GROGGY AND I DID NOT FEEL SAFE IN DRIVING IT ANYMORE. TOOK IT HOME. I'VE BROUGHT IT TO MECHANICS AND IT NEVER DIES FOR THEM AND THEY CAN NOT FIND ANYTHING WRONG WITH IT, DID IT TWO MORE TIMES AFTER THAT, TAKING IT TONIGHT TO SEE IF THEY CAN FIGURE IT OUT. THIS IS EXTREMELY UNSAFE!! IT DIED THE FIRST TIME IN THE MIDDLE OF THE STREET! I WAS SO AFRAID SOMEONE WAS GOING TO RUN INTO THE BACK OF ME! THIS IS A HUGE PROBLEM AND ALL OVER THE INTERNET WITH OTHER SANTA FE OWNERS FOR THIS YEAR. I WANT HYUNDAI TO STEP UP TO THE PLATE AND RECALL THESE CARS! THEY ARE UNSAFE!!!

  2. Engine, Fuel/propulsion system, Apr 13, 2018

    ENGINE STALLED AT TRAFFIC LIGHTS WITH NO BRAKES AND NO POWER STEERING.I AM SCARED TO THINK WHAT WOULD HAVE HAPPEND DRIVING AT 55MPH ON FREEWAY.

  3. Electrical system, Engine, Feb 10, 2018

    WHILE TRAVELING ON THE INTERSTATE AT SPEED (70 MPH), CAR STOPPED RESPONDING TO THROTTLE WITH NO WARNING. AS I MERGED TO RIGHT LANE, CAR DIED COMPLETELY AND I HAD TO MANEUVER TO SHOULDER WITH NO POWER. STUCK HERE WITH WIFE AND 2 TODDLERS UNTIL TOWED TO MECHANIC. THE ALTERNATOR WAS DEAD AND HAD TO BE REPLACED. ONE YEAR LATER, SAME THING (LUCKILY NOT ON INTERSTATE THIS TIME, AND WARNING LIGHT DID COME ON THIS TIME). ALTERNATOR REPLACED AGAIN. LATER IN 2015, HYUNDAI ANNOUNCED A MAINTENANCE CAMPAIGN (#936), AND I WAS REIMBURSED FOR INITIAL 2 EVENTS, AND LOCAL DEALER COMPLETED THE REQUIRED MAINTENANCE IN NOV 2015. 2 YEARS LATER, SAME THING: WARNING LIGHTS, OIL ON ALTERNATOR, ETC. LOCAL DEALER AGAIN COMPLETES THE WORK (THANKFULLY AT NO CHARGE TO ME). AS OF TODAY, OIL IS ON THE ALTERNATOR AGAIN, AND I FEEL IT IS ONLY A MATTER OF TIME BEFORE THE ISSUE OCCURS AGAIN. AS MY WIFE IS TYPICALLY DRIVING THE KIDS AROUND IN THIS VEHICLE, I DO NOT LIKE THE THOUGHT THAT IT COULD CUT OFF AT ANY MOMENT. I AM HOPING HYUNDAI WILL ANNOUNCE A PERMANENT FIX OR RECALL. I AM REACHING OUT TO THEM FOR ADVICE ON THE LATEST RECURRENCE. INITIAL EVENT: 6/28/14 (MILEAGE: 61020) 2ND EVENT: 6/1/15 (MILEAGE: 79800) HYUNDAI CAMPAIGN COMPLETED: 11/19/15 (MILEAGE: 89512) 3RD EVENT: 08/30/17 (MILEAGE: 119929) FEB 2018 (MILEAGE: 127177) - NOTICE OIL BUILDING ON ALTERNATOR AGAIN

  4. Electrical system, Other or unspecified, Engine, Feb 10, 2018

    2009 HYUNDAI SANTA FE V6 3.3 LITER HAS EXPERIENCED OCCASIONAL, RANDOM STALLING OVER A FEW YEARS, ALWAYS WHILE BRAKING AND OFTEN WHILE TURNING. THE PROBLEM SEEMS TO HAPPEN AFTER A PERIOD OF STEADY SPEED DRIVING AND THEN SLOWING DOWN AND TURNING. WHEN THIS HAPPENS, THE VEHICLE STEERING INSTANTLY GETS VERY DIFFICULT AND BRAKING ABILITY LIKEWISE BECOMES INCREASINGLY DIFFICULT. AFTER PUTTING THE VEHICLE IN NEUTRAL, OR PULLING OVER AND PARKING THE VEHICLE, IT WILL ALWAYS START RIGHT BACK UP AND RUN FINE. THE THROTTLE POSITION SENSOR HAS BEEN REPLACED BUT THE PROBLEM PERSISTS. I AM A 50 YEAR OLD MAN WHO CAN WRESTLE THE CAR TO SAFETY (SO FAR), BUT MY WIFE, CHILDREN, OR OTHERS MAY NOT BE SO FORTUNATE. THERE ARE REPEATED MENTIONS OF OTHER HYUNDAI VEHICLES WITH SIMILAR PROBLEMS, AND THESE MOSTLY MENTION A TPS REPLACEMENT AND AN ACCOMPANYING ECU FIRMWARE UPDATE. THERE ARE NO APPARENT RECALLS OR TSBS WITH HYUNDAI THAT AFFECT THIS VEHICLE AND ENGINE COMBINATION, AND THIS IS A HUGE SAFETY PROBLEM FOR WHICH THERE APPEARS TO BE A REMEDY PATH.

  5. Other or unspecified, Engine, Fuel/propulsion system, Sep 30, 2017

    WHILE DRIVING AND MAKING RIGHT TURN ENGINE STALLED LOST BRAKES AND STEERING, WAS ABLE TO STOP IN MIDDLE OF ROAD WITH TRAFFIC COMING UP FAST, PUT IN PARK RE-STARTED. THIS SECOND TIME WITHIN A YEAR

  6. Engine, May 5, 2017

    MY 2009 HYUNDAI SANTA FE STALLED OUT AGAIN. THIS EVENT HAPPENED WHILE TURNING LEFT ONTO A BUSY STREET AFTER SITING AT A RED LIGHT. THE CAR LOST ALL POWER, MAKING IT DIFFICULT TO CONTROL WHILE PULLING OVER TO THE SIDE OF THE ROAD, BUT IN THE WAY OF OTHER DRIVERS. I PUT THE CAR IN PARK AND THEN THE ENGINE RESTARTED AND I WAS ABLE TO DRIVE AWAY. THE CAR BEHIND ME WAS FORCED TO SLAM ON THEIR BRAKES, AS IT APPEARS THAT I HAVE JUST DECIDED TO STOP IN THE MIDDLE OF THE ROAD. WAS NEARLY REAR ENDED. VERY DANGEROUS AND COMPLETELY OUT OF MY CONTROL.

  7. Engine, May 5, 2017

    MY 2009 HYUNDAI SANTA FE KEEPS RANDOMLY STALLING OUT. THIS HAS HAPPENED AT LEAST A DOZEN TIMES IN THE PAST YEAR. THIS HAS HAPPENED WHILE MERGING ONTO THE FREEWAY, WHILE MAKING TURNS ONTO BUSY STREETS DURING RUSH HOUR AFTER BEING STOPPED AT A LIGHT, MAKING TURNS AFTER DECELERATING, NO PARTICULAR PATTERN. THERE IS ALSO NO WARNING WHATSOEVER! WHEN THE ENGINE STALLS OUT, I LOSE MY POWER STEERING, THUS BASICALLY HAVING MINIMAL CONTROL OF THE VEHICLE. I TOOK MY CAR DIRECTLY INTO THE DEALER AFTER THIS HAPPENED TWICE IN ONE DAY. I WAS TOLD THAT THEY COULD NOT REPLICATE THE EVENT. I WAS THEN TOLD THAT THEY COULD TRY REPLACING THE THROTTLE BODY AND THAT IT MAY FIX THE PROBLEM, BUT THEY WERE NOT SURE BECAUSE THEY DID FIND A PROBLEM. AS I STATED BEFORE, THIS HAS HAPPENED AT LEAST A DOZEN TIMES IN THE PAST YEAR. THERE IS A PROBLEM. I DO NOT FEEL SAFE DRIVING MY CAR MANY TIMES BECAUSE I DO NOT KNOW WHEN IT IS GOING TO STALL.

  8. Engine, Apr 22, 2017

    DRIVING AT SLOW SPEED ONE BLOCK FROM HOME, ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF A TURN.

  9. Engine, Apr 7, 2017

    VEHICLE STALLED FOR NO APPARENT REASON. TOOK VEHICLE TO HYUNDAI DEALER, THEY COULD FIND REASON FOR THE STALLING. NO CODES CHECKED.

  10. Fuel system, Gasoline, Engine, Jan 10, 2017

    2009 HYUNDAI SANTA FE LIMITED WITH A 3.3 LITER ENGINE WITH APPROXIMATELY 53,500 MI. I WAS SETTING STOPPED ON A CITY STREET WITH MY FOOT ON THE BRAKE WHEN THE ENGINE SUDDENLY STARTED REVVING UP AS FAST IT COULD GO (APP 6K TO 7K RPM'S). IT WAS ALL I COULD DO TO KEEP THE VEHICLE FROM TAKING OFF AND SLAMMING INTO THE VEHICLE IN FRONT OF ME. IT WAS CREEPING ALONG AND TAPPED THE TRUCK IN FRONT OF ME WHEN I GOT THE VEHICLE IN NEUTRAL AND THE ENGINE SUDDENLY SLOWED DOWN. I HAVE TAKEN THE VEHICLE TO THE DEALER WHICH NOT TO MY SURPRISE CANNOT FIND ANYTHING WRONG WITH IT. AFTER I TALKED TO THE OWNER OF THE DEALERSHIP THEY CONTACTED HYUNDAI WHO IS SUPPOSEDLY LOOKING INTO IT. NOT THAT I BLAME HER MY WIFE IS VERY RELUCTANT TO DRIVE IT UNLESS THEY CAN FIX THE PROBLEM. *TR

  11. Engine, Dec 15, 2016

    TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE HESITATED AND THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS WERE AFTERMARKET AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,371.

  12. Engine, Fuel/propulsion system, Nov 22, 2016

    AFTER FILLING MY GAS TANK, THE FUEL GAUGE ON MY 2009 SANTA FE WOULD READ EMPTY AND THE LOW FUEL LIGHT WOULD ILLUMINATE. IN ADDITION, THE "CHECK ENGINE" LIGHT CAME ON. AFTER DRIVING A FEW MILES THE FUEL GAUGE WOULD FLUCTUATE BETWEEN EMPTY AND HALF FULL. THE MECHANIC CHECKED THE ONBOARD COMPUTER AND THE CODE SAID IT WAS THE FUEL SENSORS. HE REPLACED BOTH OF THEM, AT A COST OF $500, AND IT SEEMS TO HAVE SOLVED THE PROBLEM. MILEAGE WAS SLIGHTLY UNDER 100,000 MILES.

  13. Engine, Oct 4, 2016

    VEHICLE RECALL NOTICE. RECALL STATES THAT ALTERNATOR MAY FAIL ON SAID VEHICLE RESULTING IN LOSS OF POWER, ETC., ETC. TOOK VEHICLE TO AUTHORIZED DEALER. ALMOST 2- HRS. REP CAME TO ME FOR 1400 EST IN CAR REPAIRS. NO INFORMATION ON ALTERNATOR. TALKED TO BOSS AND WITHIN FIVE MINUTES WAS TOLD IT WAS ABOUT THE VALVE COVER GASKET. WORK COMPLETED. ALMOST 3-HRS. RECALL NOTICE IS FALSE INFORMATION TO BRING CAR OWNERS INTO DEALER TO PERFORM MULTI POINT INSPECTION, ETC., AND PERFORM NEEDED WORK. NOT CENTERED ON AUTO RECALL AT ALL. UNSAT. CAR WAS AT DEALERSHIP IN SHOP FOR REVIEW AND WARRANTY WORK FOR RECALL. BECAUSE OF RECALL WORK. ALL OTHER CARS(ENTAILING MONIES) AFTER ME WERE COMPLETED BEFORE ME. I WAS LAST OUT OF WAITING ROOM.

  14. Steering, Service brakes, Engine, Sep 21, 2016

    WHEN DRIVING THE 2009 SANTA FE THE CAR WILL SHUT OFF WITHOUT WARNING. POWER TO BREAKS AND STEERING IS LOST. SOMETIMES THE CAR WILL START AGAIN WHEN THE CAR IS PLACED IN NEUTRAL AND RESTARTED. SOMETIMES THE CAR WILL NOT START AGAIN FOR SEVERAL MINUTES. IN BOTH INSTANCES THE CAR IS MOVING ON A HILLY ROAD. THE MOST RECENT OCCURRENCE IS 09/20/2016

  15. Engine, Jul 22, 2016

    THE ENGINE SHUT DOWN ON A SLOW SPEED EXIT AND LEFT ME WITH NO POWER STEERING OR POWER BRAKES IN A CURVE. THE VEHICLE STARTED UP AFTER I WAS ABLE TO STOP AND I CONTINUED ON WITH NO MORE ISSUE. JULY 21, 2016 AT 4:45PM. THIS HAS BEEN THE ONLY TIME THIS HAS OCCURRED IN THE 2 YEARS I HAVE OWNED IT BUT ITS A CONCERN.

  16. Service brakes, Engine, Fuel/propulsion system, Jul 15, 2016

    I'VE TAKEN MY 2009 SANTA FE TO THE RICK CASE ROSWELL, GA ON FRIDAY, 7/1/2016 AND AGAIN TODAY, 7/15/2016, BOTH FOR THE SAME ISSUE, MY CAR IS STALLING WHILE I DRIVE IT. ON 7/1 THEY TOLD ME IT WAS THE BATTERY, SO HAD A NEW ONE INSTALLED WHILE THERE. BOTH TIMES, I'M BEEN TURNING INTO A CURVE (IT WAS A RIGHT HAND TURN ON 7/1 AND A LEFT HAND TURN ON 7/15). THE FIRST TIME I WAS LUCKY AS IT WAS JUST COMING OFF A STOP LIGHT. LAST NIGHT, HOWEVER, IT WAS A CURVE TO GET ON THE HIGHWAY WITH AN 18 WHEELER THUNDERING BEHIND ME WHEN MY CAR STALLED, AND I LOST THE POWER STEERING AND BRAKING AND ALMOST BECAME AN 18 WHEELER HOOD ORNAMENT. AS I MENTIONED, THE DEALER IS PERPLEXED BY THE ISSUE, NOTHING IS SHOWING UP ON THE DIAGNOSTICS AND THEY CAN'T REPLICATE THE PROBLEM. I HAD TO LEAVE THE DEALERSHIP WITH THE SENSE THAT I'M DRIVING AROUND IN A TICKING TIME BOMB. AS A WOMEN WHO FREQUENTLY DRIVES BY HERSELF IN THE CAR, AND ON THE HIGHWAY 99.9% OF THE TIME, I CAN'T TELL YOU THE FEAR THAT KNOWING THAT THIS CAN HAPPEN AGAIN AT ANY MOMENT AND THAT THE NEXT TIME I MAY NOT BE SO LUCKY, INSTILLS IN ME. THIS IS MY SECOND HYUNDAI AND I HAVE ALWAYS CONSIDERED MYSELF TO BE A PROUD HYUNDAI OWNER, BUT I JUST DID A LITTLE RESEARCH AND FOUND OUT THAT A) NOT ONLY AM I FAR FROM THE ONLY PERSON WHO HAS HAD THIS ISSUE, B) THERE HAS ACTUALLY BEEN A CLASS ACTION LAW SUIT THAT HYUNDAI LOST REGARDING THE FREQUENT STALLING OF HYUNDAI VEHICLES. I NEED HYUNDAI TO FIX THIS ISSUE ASAP OR RISK BEING SUED BY MY FAMILY AFTER I'M KILLED IN A CAR ACCIDENT THAT IS THE DIRECT RESULT OF YOUR STALLING VEHICLES.

  17. Power train, Service brakes, Engine, Dec 29, 2015

    VEHICLE INSPECTION PERFORMED BY MANUFACTURE CERTIFIED TECHNICIAN. TWO ISSUES WERE RECOMMENDED BY THE TECHNICIAN: A) NEW TIRES. ALL 4 TIRES CURRENTLY ON THE VEHICLE ARE AROUND 5 YEARS OLD (BASED ON THE DOT DATE OF MANUFACTURE), AND HAVE BEEN DRIVEN FOR OVER 100,000 MILES (BASED ON ODOMETER READINGS FROM 2010 AND CURRENT). B) NEW REAR BRAKE PADS AND ROTORS. THE INSPECTION REVEALED REAR PADS AROUND 3 MM, AND ROTORS SHOWING RUST. THESE ARE SAFETY ISSUES, WHICH SHOULD BE ADDRESSED BEFORE SELLING THE VEHICLE. REGULAR MAINTENANCE HAS BEEN PERFORMED ON THIS VEHICLE, BUT EXISTING RECORDS DO NOT SPECIFY THAT RECOMMENDED FLUID/TIMING BELT REPLACEMENTS WERE PERFORMED.

  18. Electrical system, Other or unspecified, Engine, Dec 20, 2015

    I NOTICED THAT WHEN I WAS IN PARK, THE CAR WOULD JUST SHUT OFF. THIS HAPPENED THREE TIMES WITHIN A FEW WEEK'S TIME. I WAS CONCERNED AND WONDERED IF THE CAR WOULD EVER JUST SHUT OFF WHILE I WAS DRIVING ON THE FREEWAY OR A BUSY STREET. TO MY HORROR, IT HAPPENED! A FEW DAYS AGO I WAS TURNING INTO A PARKING LOT AND THE CAR JUST SHUT OFF!...THERE WAS A CAR BEHIND ME THAT CAME TO A SCREECHING HALT! AGAIN MY GREATEST FEAR IS THAT THE CAR WILL STALL ON ME WHILE THE VEHICLE IS IN MOTION AND IF THAT HAPPENS ON A ROAD WHERE CARS ARE TRAVELLING AT HIGH SPEEDS, THEN I WOULD PROBABLY NOT LIVE TO TELL THE STORY.

  19. Electrical system, Engine, Fuel/propulsion system, Dec 1, 2015

    THE ENGINE LIGHTS STAYS ON WHEN YOU FILL THE GAS TANK IT STILL SAYS EMPTY WHEN DRIVING EVERYTHING WILL SHUT OFF THIS IS FOR THE SECOND TIME IN LESS THAN A YEAR

  20. Electrical system, Other or unspecified, Engine, Oct 11, 2015

    WE WERE EXITING WEST BOUND I-10 IN PENSACOLA, FL, AND WHEN TURNING RIGHT ONTO THE SURFACE ROAD AT SLOW SPEED THE ENGINE DIED AND WE LOST POWER INCLUDING STEERING AND BRAKES. WE WERE ABLE TO PULL OFF OF THE ROAD INTO A RESTAURANT PARKING LOT AND RESTART THE CAR, BUT HAD A CLOSE CALL WITH SUDDENLY REDUCED SPEED IN MERGING TRAFFIC. THIS IS THE SECOND TIME THIS HAS HAPPENED TO US IN THIS CAR. THE FIRST INCIDENT WAS IN AUG, 2013 AND WAS REPORTED AS INCIDENT REPORT #1053149. AT THAT TIME, THE DEALER WAS UNABLE TO REPRODUCE THE ISSUE, SO NO REPAIR WAS MADE. WE BELIEVE THAT THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED.

  21. Electrical system, Engine, Fuel/propulsion system, Oct 2, 2015

    THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS, BOTH WHILE DRIVING IN TOWN AT SLOW SPEEDS AND ON A HIGHWAY AT HIGH SPEEDS. THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL CUT OFF, NO POWER AT ALL. ON EACH OCCASION I PUT THE CAR IN NEUTRAL AND RESTARTED THE CAR IMMEDIATELY AND IT RESUMED IT'S NORMAL DRIVING CAPACITY. IT IS VERY SCARY TO BE DRIVING ALONG AND THEN ALL OF A SUDDEN THE CAR CUTS OFF FOR NO REASON. THE LAST TIME IT HAPPENED I WAS IN THE MIDDLE OF A SHARP CURVE, SO NOT HAVING POWER STEERING AT THAT POINT WAS NOT VERY SAFE, AS I ENDED UP IN THE OTHER LANE BUT THANK GOODNESS THERE WASN'T A CAR COMING IN THE OTHER DIRECTION AT THE TIME.

  22. Engine, Sep 5, 2015

    THIS VEHICLE HAS BEEN HAD A FLUCTUATION IDLE FOR OVER A YEAR. IT HAS BEEN TO THE DEALER FOR SERVICE ON THIS ISSUE MANY TIMES. NO CODES ARE EVERY THROWN. I BROUGHT THE TSB ABOUT IDLE ISSUES TO THE DEALER'S ATTENTIONS. THEY SAID THIS WAS ONLY FOR CERTAIN ERROR CODES. HYUNDAI USA WAS DIRECTLY CONTACTED ABOUT THIS ISSUE. NO REPAIRS WERE MADE FOR THIS ISSUE. THE VEHICLE HAS THE 3.3L V6 ENGINE. SE TRIM LEVEL. THE ENGINE STALLED WHEN DECELERATING FROM A HIGHWAY SPEEDS TO A STOP. IT STALLED BEFORE THE CAR STOPPED. IT RESTARTED AND DROVE AFTER THAT. NO CHECK ENGINE LIGHT. I STOPPED AT THE DEALER THAT SAME DAY. I HAD THEM CHECK THE ELECTRICAL SYSTEM JSUT TO BE SURE THAT WAS NOT THE ISSUE. BATTERY, CHARING, ETC ALL TESTED FINE. I HAVE THE PRINTOUT. SO THE VECHICLE DID NOT SHOW A CHECK ENGINE LIGHT THE DEALER OFFERED NO OTHER ASSISTANCE. IT IS CLEAR FROM SEARCHING THE INTERNET THAT MANY MANY PEOPLE HAVE AN ISSUE WITH HYUNDAI VEHICLES AROUND 2009 STALLING. MOST ALL OF THESE PEOPLE REPORT THE ISSUE WITH NO CODES. SO THE DEALER IS LIMITED IN WHAT THEY CAN DO. THEY TALKED ABOUT ECM UPDATES (FIRMWARE), AND A FUEL SYSTEM SENSOR, AND THE CRANKCASE SENOR. THIS IS CLEARLY A LARGE ISSUE PUTTING PEOPLE AT RISK. THE NHTSA AND NTSB SHOULD LAUNCH A FULL INVESTIGATION, AND FIND A REAL SOLUTION. ISSUE A TSB AT A MINIMUM, OR A RECALL IF NEEDED.

  23. Engine and engine cooling, Jul 23, 2015

    TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

  24. Electrical system, Engine, Fuel/propulsion system, Jul 2, 2015

    WE HAD A SUDDEN LOSS OF POWER WHILE TRAVELING ON THE INTERSTATE AT 70 MPH. HAD TO GET OVER QUICKLY AS THE TRAFFIC WAS HEAVY AND THE CAR HAD NO POWER. THE ENGINE WOULD NOT DELIVER ANY POWER, OTHER THAN IDLE. TURNED THE CAR OFF AND LET IT SIT FOR ABOUT 15 SECONDS, THEN STARTED THE CAR AND HAD POWER BACK FOR ABOUT 3 MILES. HAPPENED AGAIN AND DID THE SAME FOR ABOUT TEN MILES UNTIL GOT HOME. RECENTLY STARTED TO HAPPEN AGAIN, SAME CODES COME UP EACH TIME. TOOK CAR TO DEALERSHIP AND THEY TOLD ME THAT IT WAS JUST GLITCHES CAUSING CODES TO COME UP AND CAUSE THE ESC TO GO INTO SAFE MODE. SINCE THEN I HAVE SEEN THE EXACT SAME CODES AND NOT A LOT OF CODES, BUT CODES THAT INDICATE AN IGNITION/FUEL/CONTROL MODULE PROBLEM. THIS IS NOT AS BAD AS ACCELERATION, BUT IF PULLING OUT IN TRAFFIC OR ON AN ON RAMP, COULD BE DEADLY. HAS NOW HAPPENED SEVEN TIMES. FIRST DATE WAS APRIL 2014, COULD NOT ENTER DATE IN YOUR FORM FOR SOME REASON.

  25. Steering, Service brakes, Engine, May 8, 2015, crash

    I WAS DRIVING MY WHITE HYUNDAI SANTA FE LIMITED, 3.3L, 6CYL SUV HOME FROM WORK AT APPROXIMATELY 4:30 PM EASTERN STANDARD TIME. I WAS DRIVING ON THE EXPRESSWAY AT 70 MPH WHEN THE ENGINE SUDDENLY SHUTS DOWN AND I LOSE STEERING CONTROL AND BRAKES, VEERING ONTO A NARROW SHOULDER AND INTO A SLOPE THAT SENT MY SUV INTO A SWAMP DITCH, SUBMERGING THE SUV UP PAST THE FLOORBOARDS. MY INSURANCE CLAIM SPECIALIST NOTIFIED ME THAT THE VEHICLE WAS A TOTAL LOSS, AND PAID A CLAIM PAYOUT AND SETTLEMENT FAR LESS THAN THE AMOUNT STILL OWED ON THE VEHICLE. IT IS MY OPINION THAT A CYBER-ATTACK SIGNAL SENT TO THE SUV'S ENGINE IMMOBILIZER SWITCH, SHUT DOWN THE ENGINE WITHOUT WARNING, ELECTRONICALLY. THIS CAN BE ACCOMPLISHED FROM ANY HAND HELD DEVICE, MOBIL PHONE, LAP TOP COMPUTER, SATELLITE FEED, ETC. ALL THAT IS REQUIRED IS A VIN NUMBER, AND ANY SIGNAL TO THE ENGINE IMMOBILIZER SWITCH CAN SHUT DOWN THE ENGINE DANGEROUSLY AT HIGHWAY SPEEDS. THIS HAS HAPPENED AT LOWER SPEEDS OF 20MPH, WHERE I WOULD JUST TURN THE IGNITION KEY, THE SUV WOULD START THE ENGINE, AND I WOULD PROCEED. HOWEVER, AT HIGHWAY SPEEDS, I DID NOT HAVE THIS OPTION.