2009 Hyundai Santa FE
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 358 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Santa FE model years with reports.
Of the 2009 reports, 27 involved a crash and 5 involved a fire. 26 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJul 25, 2012
Hyundai is recalling certain model year 2007 through 2009 Santa Fe vehicles manufactured from April 19, 2006, through July 7, 2008. The occupant classification system (OCS) may need recalibration to accurately detect small statured adults.
Improper classification or detection may cause the front passenger airbag not to deploy in the event of a crash, increasing the risk of injury to the front passenger.
Hyundai will notify owners, and dealers will update the classification software free of charge. The safety recall began on September 7, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V354000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 55538, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI SANTA FE VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E040000 on NHTSA.gov
Representative owner complaints
358 reports, newest first.
Visibility/wiper, Feb 26, 2014
THE WINDSHIELD WIPERS FAILED TO WORK ON VERY COLD WINTER DAYS (ALL DAY, MULTIPLE DAYS). *TR
Structure, Vehicle speed control, Dec 29, 2013, crash
ENTERED HORSESHOE CASINO PARKING GARAGE AND TURNED INTO PARKING LEVEL. AS I FOLLOWED FORD TAURUS, HYUNDAI ENGINE CHANGED FROM NORMAL SPEED TO A ROARING ACCELERATION IN AN INSTANCE. I COULDN'T BRAKE IT TO A STOP AND IT RAMMED THE REAR END OF THE TAURUS. DAMAGE TO THE SANTE FE WAS LIMITED TO FRONT BUMPER DAMAGE WHILE THE BACK END OF THE TAURUS WAS DRIVEN FORWARD AND TORN UP. MY HUSBAND THOUGHT THE CRUISE MIGHT HAVE GONE ON; BUT, HE DECIDED THE ACCELERATION WAS TOO RAPID FOR THE CRUISE. HE WAS IN THE PASSENGER SEAT. WE DROVE HOME WITHOUT ANY FURTHER TROUBLE. *TR
Vehicle speed control, Dec 4, 2013
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL WOULD BECOME STUCK AND IN ORDER TO RELEASE IT, THE BRAKES NEEDED TO BE ENGAGED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 86,000. UPDATED 01/07/14*LJ
Vehicle speed control, Nov 6, 2013
DRIVING MY WIFE'S CAR AROUND 40 MPH AND FOR NO REASON THE CAR STARTED ACCELERATING TO A HIGH RATE OF SPEED AND I HAD TO LAY ON THE BRAKE BUT WHEN I TOOK MY FOOT OFF THE BRAKE IT AGAIN STARTED ACCELERATING AT A HIGH RATE OF SPEED. I PUT THE CAR IN NEUTRAL AND THE ENGINE WAS RACING VERY HIGH I SHUT THE CAR OFF AND STARTED IT AGAIN AND IT WAS BACK TO NORMAL. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN. TALKED TO HYUNDAI SERVICE AND THEY COULD NOT GIVE ME AN ANSWER. *TR
Fuel system, Gasoline, Oct 19, 2013
FUEL SENSOR FAILED AND REGISTERED EMPTY TANK WITH LOW FUEL WARNING LIGHT, CHECK ENGINE LIGHT ACTIVATED. SINCE THEN THE FUEL GAUGE HAS NOT OPERATED CORRECTLY AND THE CHECK ENGINE REMAINS LIT. FAULT HAS BEEN TRACED TO FUEL TANK SENSOR WHICH REQUIRES REMOVAL AND REPLACEMENT. *TR
Service brakes, Oct 10, 2013, crash
I WAS PULLING INTO THE PARKING SPACE IN A PARKING STRUCTURE. I WAS ALREADY PRESSING THE BRAKE AND JUST BEGAN TO PRESS IT A BIT HARDER TO STOP THE VEHICLE IN THE PARKING SPACE. JUST AS I GAVE THE BRAKE PEDAL A BIT MORE PRESSURE, MY CAR SPED FORWARD, JUMPING A CEMENT WHEEL STOP IN THE PARKING SPACE, CRASHING ME INTO THE WALL OF THE PARKING STRUCTURE. THE FORCE OF HITTING THE WALL THREW THE CAR BACKWARDS WHERE THE WHEELS GOT STUCK BETWEEN THE WHEEL STOP AND THE WALL. HITTING THE WHEEL STOP THEN SENT MY CAR BACK INTO THE CEMENT WALL; REBOUNDING OFF OF THE WALL THIS SECOND TIME, THE CAR WAS PROPELLED OVER THE WHEEL STOP AND FINALLY STOPPED MOVING.THE CEMENT WALL WAS CRACKED AND VERY PRECARIOUS TO THOSE USING THE SIDEWALKS UNDERNEATH. MY CAR HAS SIGNIFICANT DAMAGE TO THE FRONT END. TWO PEOPLE ON STAFF AT THE PARKING STRUCTURE SAW THE ENTIRE THING AND ASKED 'WHAT HAPPENED?" ONE OF THE WITNESSES SAID HE SAW MY BRAKE LIGHTS ON RIGHT BEFORE IT SPED UP AND FLEW INTO THE WALL. CALLED HYUNDAI AND LEARNED THAT THERE IS A RECALL ON MY CAR. ALTHOUGH THIS RECALL STATES THAT IT IS TO REPLACE SOME SORT OF BRAKE LIGHT SWITCH, THE LADY AT HYUNDAI SAID THAT THIS TYPE OF ACCELERATION WAS LISTED AS ONE OF THE PROBLEMS CAUSED BY THIS 'SWITCH' THAT HAS TO BE REPLACED. I TOLD HYUNDAI THAT I AM NOW SCARED TO DRIVE MY CAR UNTIL IT IS CHECKED TO FIX ANY PROBLEMS THAT ARE GOING ON WITH THE BRAKES/ACCELERATION. THEY WERE SO NICE! THEY INVITED ME TO MAKE AN APPOINTMENT AT ANY DEALERSHIP AND HAVE IT INSPECTED - AT MY COST. I JUST CAN'T BELIEVE THAT THEY ARE SO UNCONCERNED. ANYWAY, THAT IS SANTA FE TALE OF WOE. WOULD APPRECIATE HELP WITH DEALING WITH HYUNDAI TO GET THIS RESOLVED; OR AT LEAST HAVE THEM CHECK IT OUT FOR NO CHARGE. *TR
Fuel system, Gasoline, Vehicle speed control, Electronic stability control (ESC), Sep 28, 2013
WAS GOING ABOUT 70 MPH AROUND TOPEKA KANSAS WHEN THE VEHICLE LURCHED, THEN THE ESC, ENGINE AND CHASSIS LIGHTS FLASHED. IMMEDIATELY AFTERWARDS THE CAR LOST ALL PROPULSION. FORTUNATELY I WAS BY AN OFF-RAMP, BUT COULD OF GOTTEN IN AN ACCIDENT WHICH SUCH A SUDDEN DECELERATION. MANAGED TO GET TO AN AUTOZONE STORE TO CHECK THE FAULT. THE FAULT CAME UP AS THE THROTTLE POSITION SENSOR (TPS). MANAGED TO GET IT TO THE DEALERSHIP IN TOPEKA. THEY FIXED IN WITHIN 10 MINUTES, BUT AFTER COMPLETING MY TRIP BACK TO COLORADO NOTICED THE CAR IS LURCHING AGAIN IN LOWER SPEED, IN-TOWN TRAFFIC...VERY DANGEROUS!!! WILL BE CONTACTING THE DEALERSHIP IN COLORADO ON MONDAY MORNING!! HAD A SIMILAR PROBLEM TWO YEARS AGO, TOOK IT INTO THE DEALERSHIP AND THEY SAID THEY COULDN'T FIND A PROBLEM WITH IT. GUESS THEY WON'T BE SATISFIED UNTIL THE WARRANTY PERIOD ENDS AND SOMEONE GETS KILLED. *TR
Service brakes, Sep 6, 2013
AT 32,000 MILE THE REAR DRIVER'S SIDE WHEEL SMELLED HOT, BRAKE DUST RESIDUE VISIBLE AND SQUEALING COMING FROM THIS DRIVER'S SIDE REAR WHEEL. FOUND THAT THE DRIVER'S SIDE REAR OUTSIDE BRAKE PAD WAS WORN DOWN TO METAL. DRIVER'S SIDE INSIDE PAD AND PASSENGER REAR PADS, BOTH INSIDE AND OUT WERE FINE WITH HARDLY ANY WEAR ON THEM.. HYUNDAI DEALER SAID IT IS NORMAL FOR REAR DISC PAD TO WEAR THIS UNEVEN AND FOR CALIPER'S TO STICK ON CAUSING THIS. I FEEL THIS IS A DEFECT IN EITHER DESIGN OR QUALITY OF PARTS AS OTHER SANTA FE OWNERS ARE ALSO EXPERIENCING THIS AT EVEN LOWER MILEAGE. DEALER WANTS YOU TO PAY $60 TO HAVE YOUR DISC BRAKES CLEANED AND ADJUSTED (WHAT IS THERE TO ADJUST?) WHY DO ONLY HYUNDAI SANTA FE BRAKES NEED THIS UNHEARD OF SERVICE? WHY IS IT ONLY OCCURRING ON THE DRIVER'S SIDE FOR ME AND OTHER OWNERS? DISC BRAKES SHOULD NOT ACT THIS WAY.
Engine, Aug 26, 2013
I WAS DRIVING APPROXIMATELY FORTY (40) MILES PER HOUR, IN TRAFFIC, WHEN THE ENGINE SHUT-OFF. I QUICKLY TURNED THE IGNITION TO "OFF" AND THEN BACK ON. THE ENGINE STARTED IMMEDIATELY. I AM EXTREMELY CONCERNED ABOUT BEING IN AN ACCIDENT. THIS HAPPENED AGAIN, WHEN I WAS DRIVING THROUGH A PARKING LOT. I QUICKLY TURNED THE IGNITION TO "OFF" AND THEN BACK ON. THE ENGINE STARTED IMMEDIATELY, ON BOTH OCCASIONS. I TOOK MY VEHICLE INTO PLANET HYUNDAI IN LAS VEGAS, NEVADA, ON AUGUST 7, 2013. THEY COULD NOT IDENTIFY THE PROBLEM WITH THEIR SYSTEMS CHECK AND COULD NOT PRODUCE THE SAME ENGINE SHUT-OFF EVENT, WHILE OPERATING THE VEHICLE. *TR
Steering, Electrical system, Engine, Aug 25, 2013
WHEN ENTERING AN UP-RAMP TO A LIMITED ACCESS HIGHWAY AT SLOW SPEED, LESS THAN 30 MPH, AND TURNING TO THE RIGHT, THE ENGINE SUDDENLY DIED AND POWER WAS LOST TO STEERING AND BRAKES. WE WERE ABLE TO PULL OFF THE ROAD AND RESTART, BUT WERE JUST LUCKY THAT THIS DIDN'T HAPPEN ON A CURVE AT HIGH SPEED OR IN HEAVY TRAFFIC. TOOK THE CAR TO THE DEALER THE NEXT DAY, AND THEY WERE UNABLE TO REPEAT THE PROBLEM. *TR
Service brakes, Aug 18, 2013
WHILE DRIVING, DRIVER'S SIDE REAR WHEEL GENERATING A SCREECHING NOISE AND A BURNING SMELL. CHECKED TIRE AND BOTH THE TIRE AND WHEEL RIM WERE RED HOT. TOOK TO HYUNDAI DEALER. SAID CALIPERS NOT SLIDING PROPERLY. THEY CLAIM ON SANTA FE'S YOU HAVE TO BRING THEM IN FOR SERVICE (THE CALIPERS) EVERY 10K OR SO, AS THE REAR CALIPERS HAVE A TENDENCY TO FREEZE. I CHECKED THE INTERNET, AND THERE ARE NUMEROUS POSTINGS ON HYUNDAI SANTA FE OWNERS HAVING SIMILAR PROBLEMS. ALSO AN ARTICLE IN THIS WEEK'S HARTFORD COURANT AUTO SECTION OF A CONSUMER WITH A SIMILAR PROBLEM. IF I HAD NOT PULLED THE CAR OVER AND CHECKED THIS OUT THOROUGHLY, I COULD HAVE HAD A BLOWOUT AS THE HOT TIRE WOULD HAVE EXPLODED. THERE MAY BE A DEFECT IN SANTA FE CALIPERS. A SAFETY RECALL MAY BE IN ORDER. *TR
Structure, Other or unspecified, Engine, Aug 9, 2013, crash
I WAS A PASSENGER IN THE VEHICLE WHEN IT CRASHED INTO A FIRE HYDRANT DOING APPROXIMATELY 40MPH. THE SEATBELT FAILED TO LOCK AND THE AIRBAGS FAILED TO DEPLOY. THE CAR HAS MAJOR DAMAGE TO THE UNDERBODY, FRONT-END, THE INSIDE OF THE VEHICLE DASH, THE MOTOR MOUNTS, ENGINE AND OTHER DAMAGES ARE UNKNOWN AT THIS TIME. *TR
Structure, Aug 9, 2013, crash
I WAS A PASSENGER IN MY VEHICLE ON THE WAY TO THE LICENSE BRANCH AND WAS SITTING STILL AT A STOP LIGHT, WHEN A VEHICLE REAR-ENDED MY CAR. *TR
Steering, Engine, Aug 4, 2013
WHILE SLOWING DOWN, APPLYING BRAKES TO EXIT THE HIGHWAY INTO THE CLOVERLEAF OFF RAMP, STEERING BECAME VERY DIFFICULT AND I WAS FORCED TO CONTINUE IN THE CURRENT DIRECTION OFF THE ROAD INTO THE GRASS. UPON STOPPING NOTICED DASH LIGHTS WERE ON AND THE VEHICLE HAD STALLED. I WAS VERY LUCKY THAT I WAS HEADED INTO A GRASSY AREA AND NOT INTO A WALL AS I COULDN'T STEER IN ANY OTHER DIRECTION FROM WHEN I LOST POWER. HYUNDAI FOUND NO ERROR CODES AND COULDN'T REPLICATE THE PROBLEM. PLEASE SEE THE FOLLOWING LINKS FOR PAGES OF SIMILAR EXPERIENCES WITH HYUNDAI SANTA FE: 15 PAGES OF RELATED ISSUES - HTTP://WWW.HYUNDAI-FORUMS.COM/187-CM-2007-2012-SANTA-FE/133580-2011-SANTA-FE-STALL-WHILE-DRIVING-13.HTML ANOTHER - HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/SANTAFE/ENGINE-STALL-PROBLEMS.PHP. *TR
Vehicle speed control, Jul 8, 2013
DRIVING ON HIGHWAY, ESC LIGHT & CHECK ENGINE LIGHT ILLUMINATED, CAR LOST POWER. AFTER APPROXIMATELY 2 MINUTES, CAR RESTARTED AND RETAINED POWER FOR APPROXIMATELY ONE YEAR. THIS YEAR, THE CAR HAS DUPLICATED THE SAME PROBLEM 4 TIMES WITHIN A MONTH, AND WHEN FOOT ON BRAKE IN DRIVE, THE CAR SURGES SO BADLY THAT AT TIMES I THOUGHT SOMEONE HAD BUMPED THE REAR OF CAR. I TOOK TO DEALER TODAY AND THEY REPLACED THE THROTTLE POSITION SENSOR UNDER WARRANTY. THIS WAS VERY MUCH A SAFETY CONCERN , WOULD OFTEN HAPPEN THIS YEAR WHEN VEHICLE WAS SLOWING, SO THAT MAKING A LEFT TURN PUT ME IN A DANGEROUS SITUATION.THE REPLACEMENT OF THE THROTTLE SENSOR SEEMS TO HAVE REMEDIED THE PROBLEM. *TR
Service brakes, Jul 7, 2013
WHILE TRAVELING I HEARD A HIGH PITCH SQUEALING NOISE. UNSURE OF WHAT THE NOISE WAS, I TOOK THE SANTA FE TO MY MECHANIC. HE CHECKED THE BRAKES AND SHOWED ME THAT THE REAR DRIVER SIDE BRAKE HOUSING DID NOT MOVE AS FREELY AS THE OTHERS. HIS SUGGESTION WAS TO NOT DRIVE MORE THAN ABOUT 2 HOURS AT A TIME BECAUSE THERE IS THE POSSIBILITY OF THE BRAKE SYSTEM HEATING UP AND CATCHING FIRE. SINCE THE TIRE IS RIGHT BY THE GAS TANK, THAT TELLS ME THERE IS A SIGNIFICANT SAFETY HAZARD. ANY FIRE NEAR GASOLINE HAS THE POTENTIAL TO... I HAVE SEEN MANY SIMILAR COMPLAINTS ON LINE AND FEEL THIS IS A MANUFACTURING DEFECT. *TR
Electrical system, Jun 28, 2013
WHILE DRIVING THE VEHICLE IT SHUT DOWN. THE WARNING LIGHTS CAME ON THE DASHBOARD AND THE VEHICLE LOST ALL FUNCTIONS (I.E. ACCELERATION,STEERING, ETC) THE INCIDENT WAS UNDETECTED BY THE DEALERSHIP AND NOT ABLE TO BE DUPLICATED. THE VEHICLE HAS SHUT DOWN SINCE THE INITIAL MALFUNCTION. *TR
Vehicle speed control, Engine, Fuel/propulsion system, May 22, 2013
I WAS ON A RETURN TRIP OF 5 HOURS OR SO EACH WAY WHICH I TOOK AT ABOUT 30,000 MILES ON THE ODOMETER, AND NOTICED A VERY PRONOUNCED DROP IN POWER AND ACCELERATION CAPABILITY QUITE SUDDENLY. IT WAS AS IF SOME WIRING OR HOSE HAD COME LOOSE UNDER THE HOOD. A FEW MONTHS LATER, WHEN THE PROBLEM HAD NOT CHANGED AT ALL IN OVER 3000 MILES OF DAY-TO-DAY DRIVING, INCLUDING A DAILY STINT (TO WORK) OF MAYBE 12 MILES EACH WAY ON THE FREEWAY WHICH ENTAILS ACCELERATING UP THE ON-RAMP INTO THE FLOW OF TRAFFIC, I STILL COULD FEEL THE DIFFERENCE IN ACCELERATION AND RESPONSE TIME WHILE ACCELERATING. WHEN I TOOK THE SANTA FE IN FOR A NORMAL OIL CHANGE, I REPORTED TO THE DEALER THESE SYMPTOMS, AND ASKED TO HAVE IT CHECKED OUT. THEY CHANGED THE OIL, AND CHECKED OUT THE COMPUTER READOUTS FOR THE VEHICLE, AND SAID THERE WERE NO PROBLEMS DETECTED BY THE COMPUTER AT THAT TIME, BUT WHEN THIS TYPE OF BEHAVIOR ON THE VEHICLE OCCURRED, IT WAS MOST OFTEN DUE TO THE FUEL FILTER BEING ALL CLOGGED UP, ALTHOUGH THAT STILL MIGHT NOT BE THE PROBLEM. THEY QUOTED ME A PRICE OF $270 TO CHANGE THE FUEL FILTER, AND AFTER I ASKED IF THERE WAS ANY COUPON DISCOUNT FOR THIS SERVICE EVER THRU THEIR DEALERSHIP, THE SERVICE MANAGER GAVE ME A COUPON BOOK FOR A FLAT RATE OFF DEPENDING UPON HOW MUCH WAS BEING PAID FOR. (IT AMOUNTED TO MAYBE $25 OFF THIS SERVICE.) THEY DID NOT HAVE TIME THAT DAY TO CHANGE IT OUT, SO I DECIDED TO CHECK OUT BOTH WHETHER THERE HAD BEEN ANY COMPLAINTS, SERVICE REPORTS, OR RECALLS ABOUT THIS FUEL FILTER, AND THAT IS WHAT LED ME HERE TO MAKE THIS COMPLAINT ABOUT BOTH THE COST OF THIS REPLACEMENT AND THE POOR PROGNOSIS OF IT SOLVING THE ACCELERATION PROBLEM. I AM GOING TO CHECK WITH A REPAIR PLACE I FEEL CONFIDENT IN ABOUT THEIR COST TO DO THIS REPLACEMENT. HOPEFULLY, IT WILL BE MUCH LESS. *TR
Power train, May 15, 2013
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE COMPLETING A RIGHT TURN, A GRINDING SOUND WAS EMITTED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT THE NOISE WAS COMING FROM THE TRANSMISSION. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND RECEIVED CONFIRMATION THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.
Power train, Vehicle speed control, Mar 29, 2013
UPON ENTERING THE HIGHWAY AT 55 MPH MY 2009 HYUNDAI SANTA FE TOOK OFF AND THE GAS PADDLE GOT STUCK FOR 15 - 20 SECONDS EVEN THOUGH IT FELT LIKE A LIFE TIME. I STUMPED ON BRAKE PEDAL AND TRIED TO PUMPED THE BRAKE PEDAL TO NO AVAIL. THE RPM ON MY CAR WAS REGISTERED AT 6-7 AND THE ENGINE WAS VERY LOUD. I GOT THE CAR TO STOP BY PLACING THE TRANSMISSION IN THE NEUTRAL POSITION. I CALLED THE NEAREST DEALER TO MY HOME TO MAKE AN APPOINTMENT AND THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM. SO TO THEM THERE WAS NO PROBLEM WITH MY VEHICLE. TO ME AND MY TWO DAUGHTERS THIS EXPERIENCE IS A NIGHTMARE AND THE CAR IS UNSAFE TO DRIVE. SINCE 2002 I BOUGHT 5 HYUNDAI CARS (2002 SONATA, 2003 SANTA FE (DAUGHTER IN LAW DRIVES), 2004 SANTA FE (SON DRIVES), 2004 SANTA FE (DAUGHTER DRIVES) AND MY CAR 2009 SANTA FE. AS YOU CAN SEE FROM MY MULTIPLE PURCHASES I LOVED DRIVING AND OWNING HYUNDAI SANTA FE'S. I AM VERY UPSET BECAUSE WE COULD HAVE DIED! I AM EVEN MORE UPSET THAT HYUNDAI WILL NOT STAND BEHIND THEIR PRODUCTS AND MAKE EXCUSES SO THEY WILL NOT HAVE TO MAKE REPAIRS. THE $$$ MUST BE WORTH MORE THAN PEOPLES LIVES. THE HYUNDAI DEALER IN NORTH EAST PHILADELPHIA EVEN HAD THE NERVE TO BLAME ME BECAUSE HE SAID NOT REPLICATE THE INCIDENT AND IT WAS NOT IN THE CARS COMPUTER. SHAME ON YOU HYUNDAI, SHAME ON YOU DEALERS. THIS IS THE LAST HYUNDAI THAT I WILL EVER OWN, I WILL NO LONGER RECOMMEND ANY OF YOUR CARS TO ANYONE BUT I WILL SHARE MY STORY WITH THEM. YOU LOST A CUSTOMER AND I WILL JOIN ANY CLASS ACTION SUIT AND I WILL CALL THE TV STATIONS TO REPORT THIS PROBLEM. I DO NOT THINK THAT ANYONE SHOULD DIE BEFORE YOU FIX THE PROBLEM - WHAT ABOUT YOU HYUNDAI? PEOPLES LIVES OR $$$$$. I AM PLANNING ON REPLACING THE THROTTLE POSITION SENSOR AND GETTING RID FOR THE CAR. I DO NOT WANT ANOTHER NEAR DEATH EXPERIENCE. *TR
Power train, Mar 3, 2013
I WAS DRIVING ON THE HIGHWAY AND WENT TO ACCELERATE AROUND ANOTHER VEHICLE. THE GAS PEDDLE WAS STUCK FULL OPEN EVEN AFTER LETTING OFF THE GAS. I MADE SURE IT WAS NOT THE CARPET HOLDING THE PEDDLE DOWN. THE ENGINE RPM'S WAS REVVING VERY HIGH ALSO AS THE CAR KEPT ACCELERATING OUT OF CONTROL. AFTER APPROXIMATELY 15-20 SECONDS THE PEDDLE RELEASED AND EVERYTHING WAS FINE. THE FIRST OCCURRENCE WAS SEP. 2012 AND I'VE HAD A SECOND OCCURRENCE ON MARCH 2013. *TR
Steering, Service brakes, Engine, Feb 27, 2013
THIS INCIDENT OCCURRED AT NIGHT TIME. ABOUT 10 MIN FROM A COLD START, I TURNED ONTO THE 210 FWY. THERE WAS A 270 DEGREE DOWNHILL TURN (A STEEP CURVE) SO I HAD THE BRAKES ON WHILE DOING 15 MPH. HALF WAY INTO THE TURN, I SUDDENLY LOST BRAKE AND STEERING WHEEL FROZE. WITH SOME EFFORT, I MANAGED TO TURN THE STEERING AND STOP THE CAR. THE ENGINE DIED WITHOUT WARNING. LATER I SENT THE CAR TO DEALERSHIP BUT THEY COULD NOT REPRODUCE THE EVENT. *TR
Service brakes, Jan 30, 2013
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A SQUEAKING NOISE WAS HEARD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE REAR BRAKE SHOES WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Air bags, Seats, Jan 7, 2013
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.
Air bags, Dec 4, 2012
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG LIGHT WOULD NOT ILLUMINATE WITH THE PASSENGER SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED FOR THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT THAT THE SENSOR FOR THE PASSENGER SIDE AIR BAG COULD HAVE NEEDED REPLACEMENT BUT A DIAGNOSTIC TEST WAS REQUIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V354000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 68,900.