2010 Hyundai Santa FE
Problems, recalls and owner-reported issues
Power train is the leading concern among 259 owner complaints filed for this model year. This is the 10th highest complaint count among 25 Santa FE model years with reports.
Of the 2010 reports, 8 involved a crash and 6 involved a fire. 7 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 55538, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI SANTA FE VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E040000 on NHTSA.gov
Power train, driveline, driveshaftApr 28, 2011
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2010 SANTA FE 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM OCTOBER 15, 2009 THROUGH MARCH 5, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT HYUNDAI'S CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 11V261000 on NHTSA.gov
Representative owner complaints: power train
109 reports, newest first. Show all
Power train, Nov 29, 2018
CAR WOULD NOT GO OUT OF NEUTRAL. SNOW. ESC AND AWD LIGHTS ON.
Power train, Nov 1, 2018
DRIVING SANTA FE AT 55MPH AND IT SLOWED TO A STOP. TRANSMISION WAS OUT OF GEAR AND WOULD NOT RE-ENGAGE. CAN NOT DRIVE VEHICLE NOW AS IT WILL NOT GO INTO GEAR
Power train, Oct 3, 2018
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PRIDE HYUNDAI AUTO SALES & SERVICE INC (680 HWY 6 W, BATESVILLE, MS 38606, 662-563-5464) FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN) IN 2011, BUT IT FAILED TO PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Power train, Sep 5, 2018
TRANSMISSION HARD SHIFTS DOWN WHEN TRYING TO MERGE ONTO HIGHWAY CAUSING LOSS OF POWER. I FEEL LIKE I'M GOING TO GET KILLED BY CAUSING AN ACCIDENT. THIS HAPPENS MULTIPLE TIMES A DAY. CONSTANT SLIPPAGE BETWEEN GEARS WHILE MOVING, CAUSING LOUD HARD BANGING NOISES.
Power train, Jun 9, 2018
VEHICLE HESITATES AND HAS NO FORWARD MOTION FOR PERHAPS 2-3 SECONDS. THIS HAPPENS WHEN DRIVING AFTER SLOWING DOWN AND THEN ACCELARATING, THEN BACKING OFF AGAIN. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER THE YEARS I HAVE OWNED THE VEHICLE. THE RISK IS THAT YOU CAN NOT MOVE TO GET OUT OF THE WAY OF TRAFFIC. CITY DRIVING, ON AND OFF THE THROTTLE MOST OF THE TIME DURING A SLOW SPEED LEFT TURN. TRANSMISSION APPEARS TO GO INTO NATURAL BECAUSE IT DOES NOT KNOW WHAT GEAR TO GO INTO, SUSPECT IT IS A SOFTWARE ISSUE/ DRIVING STYLE AS WIFE DOES NOT HAVE THE SAME PROBLEM . LOCAL DEALER WAS PROVIDED INFORMATION ON SEVERAL OCCASIONS, THEY COULD NOT DUPLICATE THE PROBLEM. ISSUE STILL EXISTS. COMMENTS ON INVOICES: 100371 / 101673 / HYCS414425
Suspension, Power train, Apr 6, 2018
MY 2010 HYUNDAI SANTA FE LIMITED AWD 3.5L, WITH APPROX. 60,000 MILES, WAS MAKING NOISE IN THE FRONT END WHEN I WENT OVER BUMPS OR ROUGH TERRAIN. A LOCAL DEALER TOLD ME IT WAS MOST LIKELY THE END LINKS GOING FROM THE STRUTS TO THE STABILIZING BAR. TWO SHOCKS WERE LEAKING SO I HAD THE STRUTS (FRONT) AND SHOCKS (REAR) REPLACED ALONG WITH THE END LINKS. ON A TEST DRIVE IT WAS STILL MAKING A CLUNKING NOISE SO I RESEARCH THE HYUNDAI FORUMS FOR POSSIBLE CAUSES. THERE WERE FOUR POSSIBLE CAUSES, ONE WHICH HAD BEEN CORRECTED, THE END LINKS, THE LOWER CONTROL ROD, THE CONNECTION MOUNTS BETWEEN THE FRAME AND THE BODY, AND THE FRONT AND REAR ENGINE MOUNTS. UPON INSPECTING THE ENGINE MOUNTS I FOUND THE FRONT ENGINE MOUNTS BOLT, A 12MM X 5 INCH BOLT, MISSING. APPARENTLY WHEN THE CAR WAS ENGINEERED THE BOLT WASN'T SECURED WITH A LOCKING NUT OR COTTER PIN SO WHEN THE NUT LOOSENED AND VIBRATED OFF THE BOLT, THE BOLT ALSO VIBRATED OUT OF THE MOUNT. I ACTUALLY REMEMBER WHEN THIS OCCURRED, AT AROUND 50,000 MILES. I REMEMBER A LOUD BANG UNDER THE CAR AND IN THE REAR VIEW MIRROR I SAW A BOLT TUMBLING DOWN THE HIGHWAY. I THOUGHT I HAD RUN OVER IT WITH A WHEEL. I TOOK THE CAR INTO THE HYUNDAI DEALER AT 56,652 MILES FOR AN OIL CHANGE AND "12-POINT INSPECTION" AND "MULTI-POINT INSPECTION" AND THE MECHANIC DIDN'T DISCOVER THE MISSING FRONT ENGINE MOUNT BOLT. (I FOUND IT MYSELF WHEN I TOOK THE CAR TO A LOCAL CAR SHOP FOR THE STRUT AND SHOCK REPLACEMENT.) I THEN WENT TO THE HYUNDAI DEALER AND TOLD THEM WHAT I DISCOVERED. THE PART NUMBER FOR THE BOLT IS 21920-2B000, AND THE PART NUMBER FOR THE NUT IS 13396-12007K. THERE WAS NO DESCRIPTION AS TO THE SIZE OF THE BOLT, THE THREAD OF THE BOLT AND NUT, NOR WHETHER THE NUT WAS A LOCKING NUT. I HAD THE LOCAL MECHANIC MAKE THE REPAIR WITH A 12MM X 5" GALVANIZED BOLT WITH WASHERS, LOCK WASHER AND A 12MM NYLON LOCKING NUT. I CONSIDER THIS A SAFETY ISSUE.
Power train, Jan 23, 2018
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE REVERSING OUT OF THE DRIVEWAY, A GRINDING NOISE WAS HEARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE VEHICLE WAS SHIFTED TO PARK, BUT CONTINUED TO ROLL BACKWARD. THE EMERGENCY PARKING BRAKE WAS APPLIED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT THE DRIVESHAFT FAILED TO PLACE THE TRANSMISSION IN THE CORRECT GEAR. THE CONTACT WAS INFORMED THAT THE OUTPUT GEAR OR TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE CONTACT CALLED COLONIAL HYUNDAI (2200 WALTHALL CENTER DR, CHESTER, VA 23836, (804) 414-2020) AND WAS INFORMED THAT THE VEHICLE WAS INSPECTED FOR THE RECALL IN 2011. THE CONTACT ALSO CALLED PEARSON HYUNDAI (9530 MIDLOTHIAN TURNPIKE RICHMOND, VA 23235, (804) 276-03600) AND WAS INFORMED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE CONTACT CALLED A THIRD DEALER (WEST BROAD HYUNDAI, 8903 W BROAD ST, RICHMOND, VA 23294, (804) 755-7777) AND WAS INFORMED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,801.
Power train, Dec 19, 2017
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING 20 MPH AND ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE HESITATED AND MADE A LOUD NOISE. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION APPEARED TO FAIL TO SHIFT GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2010. THE VEHICLE WAS TAKEN TO HUDSON HYUNDAI (977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304, (866) 710-6765), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AS THE FAILURE PROGRESSED OVER THE YEARS. WHILE DRIVING TO THE DEALER, THE FAILURE OCCURRED AT LEAST SIX TIMES. THE CONTACT STATED THAT DIAGNOSTIC TESTING COULD NOT FIND AN ERROR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS STILL UNDER WARRANTY AND NO FAILURE COULD BE FOUND. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Power train, Aug 29, 2017
IT LOOKS LIKE THE SANTA FE 2010 HAD A RECALL FOR THEIR TRANSMISSIONS FOR SOME OF THE VINS. PERHAPS THEY SHOULD EXPAND THE RECALL TO OTHER VINS AS MY CAR HAS 55,000 MILES ON IT AND THERE ARE SIGNS THAT THE TRANSMISSION IS HAVING TROUBLE. IT HAS BEEN USED LIGHTLY AND NEVER USED TO TOW ANYTHING. I AM THE SECOND OWNER, SO THE 10 YEAR/100,000 IS NOT VALID ANYMORE. I DON' T THINK THE TRANSMISSION SHOULD FAIL AT 55,000 MILES FOR GENTLE DRIVING. I THINK THE RECALL SHOULD EXPAND TO SOME OF THE OTHER VINS.
Power train, May 21, 2017
WHEN ACCELERATING LIGHTLY AFTER A FULL STOP (AT A STOPLIGHT EX.) , THE CAR ACTS AS IF THE GAS PEDAL HAS BEEN FULLY DEPRESSED OR "PUNCHED" HARD. THIS CAUSES THE TIRES TO SPIN OUT OR BURN RUBBER.
Power train, Sep 12, 2016
IN 2011, 1000 MILES HAD TO REPLACE TRANSMISSION THROUGH DEALER SAME PROBLEM AS LISTED BELOW. NOW 2016 HAVING TO REPLACE ANOTHER TRANSMISSION. LOUD CLUNKING NOISE WHEN YOU LET UP ON GAS OR WHEN YOU WOULD INITIALLY PUT IN REVERSE. WHEN IN PARK IT CONSTANTLY WOULD BE STUCK IN PARK AND COULD NOT SHIFT HAD TO CALL TOWING TWICE FOR THAT PROBLEM. WHICH NEVER COULD BE FOUND. NOW AGAIN REPLACING TRANSMISSION.. CAR CAME TO DEAD STOP WHILE DRIVING DOWN STREET WHEN THE TRANSMISSION LOCKED UP SOUNDED LIKE BOTTOM DROPPED OUT OF CAR AND METAL DRAGGING ON METAL CAR STOPPED SHARPLY AND WOULD NOT MOVE.
Power train, Aug 22, 2016
ONLY 80000 ORIG MILES . HAVE TO FINANCE & PAY FOR A NEW TRANSMISSION. PUT IT IN DRIVE IT BANGS NOW STARTING TO DO IT WHEN PUTTING IT IN REVERSE . COST 3000.00 TO FIX DEALERSHIP SAID THERE IS NO RECALL ON IT . I KNOW IF OTHERS ARE EXPERIENCING THIS SAME PROBLEM . HEARD NOW THEY ARE OFFERING 2000 .00 TO OWNERS NOW BECAUSE OF A STALLING PROBLEM SOMETHING WITH THE ALTERNATOR BEING OVERHEATED LOSE EVERYTHING EVEN IF YOUR DRIVING ON THE INTERSTATE AT 65-70 MPH . REALLY !!! . FEEL LIKE WE ARE DRIVING A DEATH TRAP VERY FRUSTRATING TO SPEND SO MUCH ON A USED VEHICLE THAT WE THOUGHT WE COULD TRUST . WISH SOMEONE WOULD HELP TO GET THIS RESOLVED .
Suspension, Power train, Aug 11, 2016
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE SLOWING DOWN TO A STOP FROM 25 MPH, A KNOCKING SOUND EMITTED FROM THE ENGINE. IN ADDITION, THE GEAR SHIFTER FAILED TO GO INTO THE DRIVE AND REVERSE POSITION AND THE ENGINE FELT AS IF IT HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE, TRANSMISSION STRIP, POWER TRAIN, AND DRIVE SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Power train, Jul 28, 2016
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHEN THE VEHICLE WAS SHIFTED FROM PARK TO DRIVE, THERE WAS A HESITATION AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS TO BE DIAGNOSED. THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE OR PRODUCE A FAULT CODE FOR THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,999. UPDATED 09/23/16*LJ *TR
Power train, Jul 28, 2016
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE PART WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE FAILURE MILEAGE WAS 77,883.
Power train, Mar 2, 2016
PURCHASED NEW A 2010 HYUNDAI SANTA FE, SE. THE PROBLEM THAT OCCURS RANDOMLY EVERY FEW DAYS IS WHEN ACCELERATING SLOWLY AT AROUND 20-30 MPH AND THE TRANSMISSION SLIPS OUT OF 2ND GEAR EFFECTIVELY PUTTING THE TRANSMISSION IN NEUTRAL FOR ABOUT 1 SECOND, AND THEN WILL HARD SHIFT INTO 3RD GEAR MAKING A LOUD BANG NOISE. IT CAN FEEL AS THOUGH I WAS REAR ENDED. THIS PROBLEM HAS BEEN OCCURRING SINCE NEW AND HAS BEEN TAKEN TO THE DEALER MULTIPLE TIMES WHERE THERE THE PROBLEM COULD NOT BE REPLICATED. THIS IS THE SAME COMPLAINT AS WITH ABOUT 10% OF THE 140 OR SO COMPLAINTS ON THE NHTSA SITE FOR THIS YEAR AND MODEL. THERE ARE AT LEAST 2 AND POSSIBLY MORE TSB'S THAT APPEAR TO ADDRESS THIS PROBLEM (TSB-10-AT-006, 12-AT-012, 12-AT-009-2). I WILL ATTEMPT TO ADDRESS THE PROBLEM AGAIN WITH THE DEALER ASKING HIM TO REVIEW THESE SPECIFIC TSB'S. AFTER SO MANY COMPLAINTS ABOUT A VERY SPECIFIC PROBLEM TO A VITAL DRIVETRAIN COMPONENT, IT IS TIME FOR HYUNDAI TO TAKE OWNERSHIP OF THIS PROBLEM AND FIX IT! THE CONSUMER SHOULD NOT HAVE TO GO THROUGH SO MUCH HASSLE FOR A WIDELY KNOWN ISSUE. HOW MANY MORE PEOPLE HAVE THIS PROBLEM AND DON'T TAKE THE TIME TO REPORT IT?
Power train, Feb 17, 2016
PURCHASED VEHICLE BRAND NEW: TRANSMISSION SHIFTS VIOLENTLY WHEN COLD ALSO MISSES GEARS WHEN UP/DOWN SHIFTING. I BROUGHT THE VEHICLE BACK TO THE DEALER MULTIPLE TIMES STARTING WHEN IT ONLY HAD 3,000 MILES. I WAS TOLD THERE WAS NOTHING WRONG WITH VEHICLE. TOOK THE VEHICLE TO A DIFFERENT DEALERSHIP, THEY INDICATED A SOFTWARE UPDATE NEED TO BE DONE TO ADDRESS THE SHIFTING PROBLEM. UPDATE WAS COMPLETED, RESULTS WERE THE SAME. TRANSMISSION STILL SHIFTS VIOLENTLY. DON'T KNOW WHAT ELSE TO DO ???
Power train, Oct 2, 2015
DRIVE AXLE BROKE, CAUSING LOSS OF POWER TO FRONT WHEELS. I HAD COME TO A STOP AT A RURAL HIGHWAY JUNCTION, AND THE VEHICLE WOULD NOT MOVE. THE VEHICLE WILL ROLL AWAY IN PARK IF EMERGENCY BRAKE IS NOT APPLIED.
Power train, Sep 8, 2015
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
Power train, Jun 5, 2015
TURNED CAR ON, THERE WAS A BANG (AS IF GETTING REAR ENDED). PUT CAR IN REVERSE- CAR DOES NOT SHOW BEING IN GEAR. START BACKING UP, THERE IS ANOTHER LOUD SHIFT, CAR SLOWS DOWN, AND THEN GOES IN REVERSE. PUT CAR IN PARK, TURN OFF, RESTART, CAR STARTS NORMALLY AND GETS INTO GEAR. HAPPENED TWO MORE TIMES IN SAME WEEK. LAST TIME HUGE CRASH SOUND AS IF GETTING REAR ENDED REALLY HARD.
Power train, Jan 29, 2015
ON JANUARY 15 2015 WHILE TRAVELING THROUGH FLORIDA FROM TEXAS. DRIVING A HYUNDAI SANTA FE 2010 OWNED FOR 3 YEARS. EXITING FROM HIGHWAY VIA SERVICE ROAD. STOPPED AT STOP SIGN. PROCEEDED TO MAKE A LEFT HAND TURN ACROSS 4 LANES. ENGINE MAKES A WHIZZING NOISE AND STOPS IN MIDDLE OF THE FIRST LANE. TRIED TO SWITCH GEARS INTO REVERSE, PARK OR NEUTRAL. HYUNDAI WOULD NOT MOVE . GOT OUT OF CAR AND PUSHED IT BACK TO STOP SIGN. TRACTOR TRAILER CAME UP BEHIND US AND STOPPED HE COULD NOT GET BY. DRIVER OFFERED ASSISTANCE TO PUSH THE AUTO ASIDE. SAT IN CAR FOR SEVERAL HOURS UNTIL TOW TRUCK ARRIVED. BROUGHT TO NEAREST HYUNDAI DEALER. AUTO HAS LESS THAN 84,00 MILES , IT IS JUST SHY 20,000 OF THE 60,000/ FIVE YEAR POWER TRAIN WARRANTY. DISCOVERED THE CAR HAS THREE RECALLS ("CAMPAIGNS") AGAINST IT. CAMPAIGN #102 SPECIFICALLY PERTAINS TO THE DRIVE-SHAFT COMPONENT AND COULD RESULT IN A TRANSMISSION PROBLEM, IN WHICH CASE IT OBLIVIOUSLY DID. HOWEVER ACCORDING TO THE DEALERSHIP SERVICE DEPARTMENT, HYUNDAI REGIONAL MANAGER AND HYUNDAI CUSTOMER SERVICE THE DEFECT PRODUCT DID NOT CAUSE THE PROBLEM. AT THIS POINT WE ARE STRANDED AND "HELD CAPTIVE". REBUILT " TRANNY " WITH 85K EXISTING MILEAGE, 12/12 WARRANTY, COST TO HYUNDAI CUSTOMER $2400.00. THIS DOES NOT INCLUDE TOW, RENTAL OF CAR TO DRIVE HOME OR SHIPPING OF REPAIRED CAR. HYUNDAI BUYERS BEWARE. *TR
Engine and engine cooling, Power train, Electrical system, Dec 2, 2014
YESTERDAY WHILE DECELERATING AT ABOUT 30 MPH AND COMING TO A STOP SIGN, THE CAR COMPLETELY SHUT OFF. THE CHECK ENGINE LIGHT ILLUMINATED. THE CAR WAS RESTARTED AND CONTINUED TO OPERATE NORMALLY. THE CAR CHECK ENGINE LIGHT DID NOT ILLUMINATE AGAIN. I TOOK TO MY DEALER TODAY (NEXT AM) DUE TO MY CONCERN. I CONTACTED HYUNDAI AND ASKED TO EXTEND MY WARRANTY AND MENTIONED MY CAR HAD SIMILAR PROBLEM DESCRIPTION MENTIONED IN THE ONLINE 929 HYUNDAI CAMPAIGN. THE DEALER SAID NO CODE HISTORY OR CODE IS SHOWING AND NOTHING CAN BE DONE BUT TO WAIT AND SEE IF PROBLEM REAPPEARS. I AM CONCERNED THAT THIS CAR IF AGAIN COMPLETELY SHUTS OFF WHILE IN OPERATION COULD BECOME MORE OF A FATAL RESULT. WOULD LIKE HYUNDAI TO EXTEND THE ONLINE 929 CAMPAIGN TO MY VEHICLE WHICH IS SAME YEAR AND MODEL OR SOME OTHER WAY TO CHECK THIS PROBLEM THANKS
Power train, Oct 5, 2014
MY TRANSMISSION BLEW UP,NO WARNING NO INDICATION WHEN I CALLED THE DEALER AND GAVE THEM MY VIN NUMBER THEY SAID THERE WAS NO RECALL ON MY TRUCK ON THE TRANS THE ONLY RECALL IS ON THE REVERSE LIGHT, SO WHERE DO I GO FROM HEAR. *TR
Power train, May 28, 2014
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT APPROACHED A STOP SIGN AND ATTEMPTED TO ACCELERATE BUT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V261000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Power train, Vehicle speed control, Fuel/propulsion system, May 18, 2014
EVENT HAS OCCURRED ON 2 OCCASIONS. FIRST EVENT: WHILE BACKING UP IN A PARKING LOT, WITH NO FOOT ON THE BRAKE, AND VERY SLIGHT FORCE ON GAS PEDAL, THE CAR SURGED MUCH MORE THAN TYPICAL WITH SUCH A LIGHT CONTACT WITH THE GAS PEDAL. THE CAR ACCELERATED BACKWARD SUDDENLY, UNTIL THE BRAKE WAS APPLIED SHORTLY THEREAFTER. SECOND EVENT: WHILE PULLING INTO A PARKING SPOT AT VERY LOW SPEED. THE SAME EVENT OCCURRED, BUT THIS TIME WHILE IN FORWARD DRIVE. WITH NO FOOT ON THE BRAKE, AND VERY SLIGHT FORCE ON GAS PEDAL, THE CAR SURGED MUCH MORE THAN TYPICAL WITH SUCH A LIGHT CONTACT WITH THE GAS PEDAL. THE CAR ACCELERATED FORWARD SUDDENLY, UNTIL THE BRAKE WAS APPLIED SHORTLY THEREAFTER. *JS