2013 Hyundai Santa FE
Problems, recalls and owner-reported issues
Engine is the leading concern among 605 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Santa FE model years with reports.
Of the 2013 reports, 14 involved a crash and 41 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Campaign 23V651000 on NHTSA.gov
Latches/locks/linkages, hood, latchJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Campaign 17V358000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 12, 2013
Hyundai is recalling certain model year 2013 front wheel drive Santa Fe Sport vehicles manufactured July 13, 2012, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 19, 2013. Owners may contact Hyundai Custom Care Center at 1-800-633-5151. Hyundai's recall number is 112.
Campaign 13V355000 on NHTSA.gov
Representative owner complaints: engine
279 reports, newest first. Show all
Engine, Jan 15, 2019, fire
I WAS DRIVING ON A TWO LINE HIGHWAY IN THE COUNTRY AND AS I WENT TO ACCELERATE THE CAR ENGINE QUIT. I COULD NOT RESTART THE CAR. AS I WAS PULLING OFF TO THE SIDE I SAW SMOKE COMING OUT OF THE ENGINE OR HOOD. I GOT MY DAUGHTER AND MYSELF OUT OF THE CAR SAFELY AND ONCE WE STEPPED AWAY FROM THE CAR I SAW AN ORANGE GLOW IN THE ENGINE AND THEN THAT GLOW BURST INTO FLAMES. I WAS IN MOTION AND I WAS DRIVING STRAIGHT WITHOUT TURNING. I BELIEVE I WAS GOING APPROXIMATELY 45 MILES AN HOUR AND ACCELERATED WHEN THE CAR ENGINE DIED. WE DID SMELL GAS AS I WAS PULLING OFF TO THE SIDE OF THE COUNTRY ROAD. I DID NOT HAVE A COLLISION, AN ACCIDENT OR HIT ANYTHING IN THE ROAD. AGAIN, I STARTED TO ACCELERATE AND THE ENGINE DIED. I HAD CONTROL TO GET THE CAR OVER TO THE SIDE OF THE COUNTRY ROAD. I WAS SURROUNDED PRIMARILY BY FARM FIELDS AND NO SIDEWALKS. I WAS ON ROUTE 47 AND I WAS ON THE STRAIGHT PART OF THE HIGHWAY WITHOUT ANY BENDS. I CALLED NINE-ONE-ONE IMMEDIATELY AND THEY DISPATCHED THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT.. THE FIRE WAS EXTINGUISHED AND THE CAR TOWED TO MY PREFERRED AUTO SHOP. THIS HAPPENED ON FRIDAY, JANUARY 11TH, 2019 AT APPROXIMATELY 5:15 P.M. THE TEMPERATURE OUTSIDE WAS APPROXIMATELY 16 DEGREES. I HAVE CALLED MY INSURANCE COMPANY AND THEY ARE SENDING OUT SOMEONE TO LOOK AT IT.
Engine, Dec 2, 2018, fire
WHILE DRIVING DOWN A 4 LANE DIVIDED STATE HIGHWAY I STARTED TO HEAR A CLICKING NOISE COMING FROM FRONT OF CAR; BUT CAR WAS STILL RUNNING. GOT WORSE AND STARTED HESITATING A LITTLE AS I PRESSED THE GAS PEDAL. I GOT STOPPED AT A RED LIGHT. WHEN I STARTED OFF FROM BEING STOPPED IT WOULD BARELY GO, THEN IT DIED. WITHIN A FEW MINUTES I NOTICED SMOKE COMING FROM THE ENGINE, GOT OUT AND SAW FLAMES COMING OUT OF GRILL AREA AND UNDERNEATH THE ENGINE AREA. CALLED 911, CAR WAS ON FIRE! I HAVE MANY VIDEOS OF THE INCIDENT. I HAD NO PREVIOUS PROBLEMS WITH THE CAR BEFORE NOW.
Wheels, Engine, Fuel/propulsion system, Nov 12, 2018, fire
I OWN A 2013 SANTA FE AND I HAVE HAD SEVERAL ISSUES WITH IT, THE ENGINE BEING REPLACED DUE TO FAILING WHILE DRIVING ON THE HIGHWAY, IT WAS SERVICED WITH A FEW OTHER ITEMS DEALER FOUND TO BE NEEDED FOR SOME RECALLS. BUT NONE I CAN RECALL FOR SURE WAS REGARDING THE ENGINE ITSELF, WILL NEED TO CHECK SERVICE RECORDS. THEN LATER IT WAS THE FUEL PUMP(INJECTOR) NEED TO VERIFY SPECIFICS, BUT GAS FUMES AND SMOKE COMING FROM THE ENGINE AND THIS WAS REPLACED, THEN LATER AGAIN HAD TO TAKE IN AGAIN FOR REPAIR DUE TO SERVICE ERROR OF TUBING BEING BENT ECT WHEN INSTALLED, NOTICED THE HIGH AMOUNT OF GAS FUMES AND SMOKE FROM THE ENGINE AND INTO THE CABIN. THIS WAS A FEW MONTHS AGO, THEN NOV 9 2018 MY CAR CAUGHT FIRE AND WAS DESTROYED BY FLAMES. I HAD JUST SECONDS TO PULL THE CAR OVER AND PUT IN PARK, GRAB MY 6 YEAR OLD SON AND GET OUT BEFORE FLAMES COVERED THE ENTIRE ENGINE THEN THE ENTIRE CAR. I WAS IN MY NEIGHBORHOOD AND PULLED OVER ON THE SIDE OF THE STREET. I WOULD LIKE TO START AN INVESTIGATION REGARDING THIS MATTER, I FEAR I AND MY SON COULD HAVE DIED DUE TO THIS KNOWN AND NEGLECTED ISSUE THESE SANTA FE'S HAVE BEEN HAVING. I HAVE HAD THE CAR SERVICED AT THE DEALERSHIP SO I WILL BE ABLE TO SUPPLY THE SERVICE REPORTS AND THE CASE NUMBER FOR THE WILLIAMSON COUNTY SHERIFF REPORT OF THE FIRE AND OTHER DOCUMENTS NEEDED. MY CELL [XXX] PLEASE LEAVE A MESSAGE IF I MISS YOUR CALL AND EMAIL INSTRUCTIONS AND OR INFORMATION NEEDED TO MOVE FORWARD. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Oct 23, 2018, fire
I WAS DRIVING ON THE INTERSTATE ON FRIDAY, JUNE 29, 2018 IN MY 2013 HYUNDAI SANTA FE LIMITED 3.3L V6 AND ALL OF A SUDDEN I HEAR SOMETHING SIMILAR TO A SHOTGUN GOING OFF & MY CAR BEGAN TO STALL AND I NOTICED SMOKE & FLAMES FROM THE SIDEVIEW MIRRORS AS I COULDN'T SEE OUT OF THE REARVIEW MIRROR. LUCKILY NO ONE BEHIND ME WAS INJURED BEHIND ME SINCE ENGINE PARTS & SMOKE FROM THE OIL POURING OUT ON THE SIDE OF THE BLOCK. ONCE I WAS ABLE TO PULL OVER ON THE EXIT RAMP I NOTICED MY VEHICLE WAS ON FIRE & LUCKILY I WAS ABLE TO EXTINGUISH THE FLAMES. I CALLED A WRECKER SERVICE & UPON FURTHER INSPECTION I NOTICED A BIG GAPING HOLE IN THE ENGINE BLOCK. MY CAR WAS TAKEN TO THE LOCAL DEALERSHIP CRENSHAW HYUNDAI ON JULY 3, WHERE IT HAS REMAINED & NO ONE HAS CONTACTED ME SINCE. I HAVE CONTACTED THEM ON SEVERAL OCCASIONS & HAVE MET WITH THE SERVICE MANAGER WHO ADVISED ME THAT HYUNDAI INSTRUCTED HIS TEAM TO INSPECT THE VEHICLE FOR NEGLIGENCE ON MY BEHALF WHICH THEY DID NOT FIND AND WAS BACKED UP BY ALL SERVICE RECORDS.
Engine, Oct 16, 2018, fire
TL* THE CONTACT OWNED A 2013 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING THROUGH THE AIR VENTS. HE THEN OBSERVED FLAMES UNDER THE HOOD. A POLICE REPORT WAS FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Engine, Oct 14, 2018
I PURCHASED MY VEHICLE 2 WEEKS AGO FROM HYUNDAI OF COLUMBIA IN TENNESSEE WHEN THE ENGINE BLEW I WAS DRIVING DOWN THE HIGHWAY IN ALABAMA ABOUT 65 MPH THEN ALL OF A SUDDEN I HEAR A SOUND SIMULAR TO A FAN GAURD PRESSED UP AGAINST THE BLADE THEN WHAT SOUNDED LIKE A CINDER BLOCK HITTING MY CAR THE ENGINE STOPPED AND I COASTED TO THE SHOULDER ON THE 565. I CHECKED THE DIPSTICK THE ONCE HONEY COLORED OIL WAS BLACK WITH METTALIC AND BRASS COLORED SHAVINGS EVERYWERE, I WAS ABLE TO GET IT TOWED BACK TO TENNESSEE. I LET THE DEALERSHIP KNOW WHAT HAPPENED MIKE THE CAR SALESMAN SAID TO BRING IT IN SO THE NEXT DAY MY WIFE, TODDLER, AND I WENT TO THE DEALERSHIP TO HAVE IT DROPPED OFF ORIGINALLY THEY DIDN'T HELP OF PUT IN ANY EFFORT TO HELP US AND THE SALESMAN WAS OFF THAT DAY THE SERVICE ADVISOR BRIAN HE SAID THERE WASNT ANY PAST RECALLS ON THIS VEHICLE AT LEAST WHAT SHOWED UP ON THEIR SYSTEM. MY WIFE LOOKED UP VIN HISTORY AND FOUND THAT IT SUPPOSEDLY HAD ENGINE WORK FOR A RECALL. THE GUY STILL DIDN'T HELP ME EVEN AFTER I TOLD HIM I WILL PAY TO HAVE IT DIEGNOSED. WELL A FEW DAYS LATER CORPORATE CALLED ME AFTER I POSTED THIS STORY ON THIER ADVERTISEMENT THEY HAD FOR A HYUNDAI SONATA FE. CORPORATE MUST HAVE CALLED THE DEALERSHIP AND THIS TIME THEY WERE APOLOGETIC AND FRIENDLY THEY SAID BRING YOUR VEHICLE BACK BACK TO US AND WE'LL HELP YOU UNLOAD IT AND GET IT DIAGNOSED. IT'S ALMOST TWO WEEKS AND STILL HAVEN'T HEARD FROM THE DEALERSHIP NETHER HAS HYUNDAI CORPORATE ABOUT THE DIAGNOSIS. I JUST HOPE THEY FIX THIS ISSUE BECAUSE MY FAMILY AND I NEEDED A DEPENDABLE VEHICLE.
Engine, Sep 10, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, A POPPING NOISE WAS HEARD UNDERNEATH THE HOOD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE INSPECTED BY THE DEALER. THE VEHICLE WAS TAKEN TO LESTER GLENN HYUNDAI (732-240-8833, LOCATED AT 386 RTE 37 E, TOMS RIVER, NJ 08753) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
Engine, Sep 4, 2018
I WAS DRIVING MY 2013 HYUNDAI SANTA FE HAD SUDDEN LOSS OF POWER AND NOISE COMING FROM THE ENGINE. VEHICLE WAS PULLED OFF THE ROAD AND TOWED TO THE LOCAL HYUNDAI DEALERSHIP (CLERMONT, FL) . THERE WAS NO OIL SPILL OR LEAKS ON THE EXTERIOR OF THE ENGINE. NO WARNING LIGHTS CAME ON INSIDE DASHBOARD. HOW DOES IT GO FROM RUNNING FINE, TO JUST GOING UP HILL AND HAVING LOSS OF POWER, MAKING NOISE AND WHEN TOWED TO THE GARAGE ENGINE IS BLOWN. 5 YEARS OLD CAR WITH 105000 MILES IS UNACCEPTABLE. I HOPE HYUNDAI DO THE CORRECT THING AND FIX IT . THE IS MORE THAN 233 COMPLAINS ABOUT THE SAME PROBLEM AND I DONT SEE THEN TAKING ACTION.
Engine, Aug 17, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO IDEAL BUICK GMC (5871 URBANA PIKE, FREDERICK, MD 21704, (240) 575-1847) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Engine, Jul 20, 2018
VEHICLE STARTED TO SHAKE AND A LOUD RATTLING NOISE COMING FROM UNDER THE HOOD JUST BEFORE IT DIED RIGHT IN TRAFFIC, 2013 HYUNDAI SPORT 2.0 TURBO TOWED TO THE DEALER WHEREAS THE SERVICE REP KNEW IMMEDIATELY WHAT THE ISSUE WAS, HOPEFULLY A RECALL WILL BE ISSUED AND PROBLEM FIXED BY HYUNDAI AS THERE WERE ONLY 55K MILES ON THE VEHICLE. *JS
Engine, May 4, 2018
VEHICLE CUTS OFF WHILE DRIVING. I WAS DRIVING 34 MPH IN THE CITY AND VEHICLE STARTED SHAKING AND THEN IT CUT OFF. THIS ISSUE ALMOST CAUSED ME MAJOR ACCIDENT
Electrical system, Engine, Apr 23, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE THE CONTACT'S SON WAS DRIVING 5 MPH, SEVERAL WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO LIA HYUNDAI OF ENFIELD (40 PALOMBA DR., ENFIELD, CT 06082, (860) 265-4496) WHERE THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH AND THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS, IT WAS DISCOVERED THAT METAL SHAVINGS WERE IN THE OIL PAN. THE CONTACT WAS INFORMED BY HYUNDAI CUSTOMER CARE THAT THE VEHICLE WOULD BE COVERED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER PROVIDED CASE NUMBER: 11192092. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Engine, Apr 17, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 25 MPH, THE ENGINE SEIZED. THE CONTACT HAD TO WAIT TWO MINUTES BEFORE IT WAS ABLE TO START AGAIN. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE APPROXIMATELY SIX MONTHS AGO. THE CONTACT CALLED MILLENNIUM HYUNDAI AT 516-282-3800 AND THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS NOT DUE TO A RECALL AND COULD NOT BE DIAGNOSED OR REPAIRED FOR FREE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000.
Engine, Mar 29, 2018
2013 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO METAL DEBRIS GENERATED FROM MACHINING OPERATIONS RECALL INTERIM NOTICE. *LD *JS
Engine, Mar 4, 2018
I WAS DRIVING THE VEHICLE TO WORK AND THE ENGINE STOPS AND ALL THE DASH LIGHTS ARE ON. THE VEHICLE WILL NOT EVEN TURN OVER LET ALONE START. I HAD AAA TOW THE VEHICLE TO MY HOUSE AND AFTER PUTTING A WRENCH ON THE CRANKSHAFT PULLEY BOLT AND PHYSICALLY TRYING TO TURN THE MOTOR OVER I REALIZED THE MOTOR IS SEIZED. I HAD NOTICED AFTER DRAINING MY OIL DURING ALL THE PRIOR OIL CHANGES, THE VEHICLE WAS LOSING OIL. THERE IS NO SIGNS OF THE ENGINE LEAKING OIL EXTERNALLY SO IT HAS TO BE AN INTERNAL MALFUNCTION ON THE ENGINE. KNOWING THIS I WOULD CHECK AND ADD OIL AS NEEDED BETWEEN Y OIL CHANGES. THE ENGINE HAD PLENTY OF OIL BEFORE AND AFTER THE ENGINE FAILED. SOMETHING WAS WRONG WITH MY ENGINE FROM DAY ONE FROM THE FACTORY. I GUARANTEE THIS ENGINE FAILED BECAUSE OF THE FACTORY THAT ASSEMBLED THE ENGINE.
Engine, Feb 13, 2018
I WAS DRIVING MY 2013 HYUNDAI SANTA FE HAD SUDDEN LOSS OF POWER AND NOISE COMING FROM THE ENGINE. VEHICLE WAS PULLED OFF THE ROAD AND TOWED TO THE LOCAL HYUNDAI DEALERSHIP WHERE ALL OF THE SERVICE WORK HAS BEEN DONE. THEY INFORMED ME THAT THE ENGINE HAD BLOWN DO TO A SUDDEN LOSS OF OIL PRESSURE. THERE WAS NO OIL SPILL OR LEAKS ON THE EXTERIOR OF THE ENGINE. NO WARNING LIGHTS CAME ON INSIDE DASHBOARD. HOW DOES IT GO FROM RUNNING FINE, TO JUST GOING UP HILL AND HAVING LOSS OF POWER, MAKING NOISE AND WHEN TOWED TO THE GARAGE ENGINE IS BLOWN.
Engine, Jan 18, 2018
2013 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ENGINE SHUTTING OFF WHILE DRIVING. *LD THE CONSUMER STATED METAL SHAVINGS WERE FOUND IN THE OIL PAN AND CYLINDER HEAD. THE ENGINE NEEDED TO BE REPAIRED. THE CONSUMER SOLD THE VEHICLE DUE TO NOT BEING ABLE TO PAY FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO BE REIMBURSED $14,674.27 FOR DAMAGES AND LOSSES. *JS
Engine, Dec 19, 2017
ENGINE APPEARS TO HESITATE WHEN TAKING OFF FROM STOP. SEVERITY SEEMS TO DIFFER FROM DAY TO DAY. ISSUE RAISED AT DEALER WHEN VEHICLE WAS IN FOR RECALL AND THEY COULD NOT FIND ANYTHING WRONG.
Engine, Oct 30, 2017
WHILE DRIVING ON I-95 ATTEMPTING TO PASS ANOTHER CAR, THERE WAS A SUDDEN LOSS OF POWER. BARELY MANAGED TO MANEUVER TO THE SIDE OF THE ROAD. CAR WOULD NOT TURN OVER. AFTER BEING TOWED TO THE DEALERSHIP, DEALER INFORMED US THE NEXT DAY THAT THE ENGINE WAS BLOWN AND WOULD NEED TO BE REPLACED. I KNOW THERE WAS A RECALL FOR THIS ISSUE BECAUSE WE HAD THE CAR AT THE DEALERSHIP ABOUT A WEEK PRIOR FOR THEM TO "CHECK" IT! THEREIN LIES MY COMPLAINT - I QUESTION WHETHER HYUNDAI'S PROCEDURES FOR THIS RECALL ARE ADEQUATE. ALTHOUGH THE REPLACEMENT OF THE ENGINE WILL PROBABLY BE COVERED BY WARRANTY/RECALL (WE HAVEN'T GOTTEN OFFICIAL CONFIRMATION YET), MY SAFETY WAS UNNECESSARILY JEOPARDIZED. NOT TO MENTION THE COST INVOLVED FOR TOWING AND REPLACEMENT CAR RENTAL.
Engine, Aug 29, 2017
MY WIFE AND I WENT OUT FOR A RIDE, I NOTICE A LOSS OF POWER WHILE DRIVING ON 95S IN RHODE ISLAND, I STARTED TO PULL OVER TO THE BREAK DOWN LANE WHEN I NOTICE SMOKE OUT OF THE BACK OF THE VEHICLE, I CAME TO A STOP AND THE CAR FILLED UP WITH SMOKE , I TOLD MY WIFE TO GET OUT AND I GOT OUT BUT COULD NOT SEE, I YELLED FOR MY WIFE AS I COULD NOT SEE HER, THE FIRE DEPT CAME AND SAID THEY THINK THE TURBO BLEW, I PAID OVER $300 TO HAVE IT TOWED BACK TO THE DEALERSHIP WHICH CONFIRMED THE ISSUE AND IT WILL COST OVER $3000 TO REPAIR, THIS IS RIDICULOUS THE CAR ONLY HAS 113,000 MILES ON IT AND I TAKE CARE OF IT OIL CHANGES ETC AT THE DEALERSHIP. I HAVE READ ONLINE THAT NUMEROUS FOLKS HAVE HAD THE SAME ISSUE, I BELIEVE THEY HAVE A FAULT ENGINE, THEY ALREADY HAVE ONE ENGINE RECALL ISSUE WITH METAL IN THEIR ENGINE, PLEASE LOOK INTOTO THIS, WE WERE ALMOST KILLED DUE TO THE SMOKE AND ONCOMING TRAFFIC NOT BEING ABLE TO SEE.
Engine, Aug 10, 2017, fire
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT FLUID LEAKED INTO THE DRIVEWAY OF THE CONTACT'S HOME AND SMOKE EMITTED FROM THE VEHICLE. FUTHERMORE, WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. WOODHOUSE HYUNDAI IN OMAHA, NEBRASKA (LOCATED AT 11540 WEST DODGE RD, 68154) WAS MADE AWARE OF THE FAILURE AND HAD PREVIOUSLY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER REQUESTED THAT THE VEHICLE BE BROUGHT BACK IN FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,700.
Power train, Other or unspecified, Engine, Jun 30, 2017
TAKATA RECALL. RELIGIOUSLY IN FOR ROUTINE OIL CHANGE AND MAINTENANCE, NOT DUE FOR AN OIL CHANGE FOR 1200 MORE MILES. THE VEHICLE SAT FOR 7 DAYS WHILE I WAS ON VACATION, RAN FINE BEFORE IT SAT. DROVE THE VEHICLE FOR 4 DAYS AFTER RETURNING FROM VACATION. ABOUT 6PM COMING HOME FROM WORK, OPPOSITE FROM RUSH HOUR TRAFFIC. I SUDDENLY HEARD SLIGHT TICKING SOUND WHEN I PRESSED ON THE GAS TO ACCELERATE QUICKLY GETTING ON TO THE HIGHWAY, I ALSO NOTICED THE RPMS WERE HIGH AND NOT MUCH POWER BEHIND ACCELERATING. DROVE ABOUT 10-15 MILES, TICKING GOT LOUDER WHEN ACCELERATING UNTIL THERE WAS A CONSTANT TICKING AND RATTLE IN THE FRONT END. PARKED THE CAR LET IT SIT FOR A NIGHT. WENT TO TAKE IT TO THE GARAGE, UPON STARTING THE CAR THERE WAS TICKING FROM UNDER THE HOOD, RATTLELING, AND SHAKING, TURNED THE VEHICLE RIGHT OFF. NO CHECK ENGINE LIGHT, NO LOW OIL LIGHT, NO DASH NOTIFICATION LIGHTS LIGHT UP INDICATING ANYTHING WAS WRONG, TEMPERATURE SEEMED NORMAL. POPPED THE HOOD TO CHECK FLIUDS. CHECKED OIL DIPSTICK, DRY AS DRY COULD BE. NO COOLANT, NO OIL. HAVE TO HAVE IT TOWED TO THE DEALERSHIP, AFRAID ENGINE IS SHOT! IF I WAS TO CONTINUE TO DRIVE THE VEHICLE IT COULD HAVE SEIZED UP IN THE MIDDLE OF THE HIGHWAY, CAUSING AN ACCIDENT OR LOSS OF CONTROL. I AM THANKFUL MY 17 YEAR OLD WAS NOT BEHIND THE WHEEL. I AM SURE A HEAFTY ENGINE REPLACEMENT BILL IS COMING MY WAY.
Engine, Jun 27, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (DENVILLE HYUNDAI IN DENVILLE, NJ) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 19, 2017
2013 HYUNDAI SANTE FE ENGINE STALL INCREASING THE RISK OF A CRASH. MACHINING ERRORS DURING HE ENGINE MANUFACTURING PROCESS CAUSES PREMATURE BEARING WEAR. CAR HAS STALLED A NUMBER OF TIMES WHEN STARTING OFF.VEHICLE HAS WORN CONNECTING ROD BEARING INCREASING THE RISK OF A CRASH.
Engine, Jun 14, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HYUNDAI MOTOR AMERICAN OF HUNTINGTON BEACH, CALIFORNIA, 92647 WAS MADE AWARE OF THE RECALL AND STATED THAT THEY HAD NO PRIOR KNOWLEDGE OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.