2014 Hyundai Santa FE
Problems, recalls and owner-reported issues
Engine is the leading concern among 494 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Santa FE model years with reports.
Of the 2014 reports, 16 involved a crash and 30 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Campaign 23V651000 on NHTSA.gov
Latches/locks/linkages, hood, latchJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Campaign 17V358000 on NHTSA.gov
Tires, sidewallDec 16, 2013
Hyundai is recalling certain model year 2014 Santa Fe vehicles manufactured November 5, 2013, through November 15, 2013, and equipped with P235/65R17 103T Continental Crosscontact LX tires. The tires may have a damaged sidewall.
The damaged sidewall may result in a separation between the belt edges which could cause tread detachment or rapid air loss, increasing the risk of a crash.
Hyundai notified dealers to suspend sales of affected Santa Fe Sport vehicles equipped with the P235/65R17 103T tires, and replace them with alternative tires. All affected vehicles were remedied prior to retail sale. Owners may contact Hyundai Customer Care Center at 1-800-633-5151.
Campaign 13V624000 on NHTSA.gov
Representative owner complaints: engine
278 reports, newest first. Show all
Engine, Jun 2, 2019
THE ENGINE CEASED AND FAILED WHILE DRIVING VEHICLE TO WORK. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE THEN AND THEY CONTINUE TO ATTEMPT TO FIX THE VEHICLE. THE VEHICLE'S SHORT BLOCK WAS ALLEGEDLY REPLACED. THE VEHICLE WAS TAKEN FOR A TEST DRIVE AND THE CHECK ENGINE LINE CAME ON. THE DEALERSHIP ADVISED THAT THEY HAD TO TAKE THE ENGINE APART TO SEE WHAT THE PROBLEM WAS. AS OF TODAY, THE DEALERSHIP HAS TOLD US OF AT LEAST 3 OCCASIONS WHILE FIXING THE VEHICLE THAT THE CHECK ENGINE LINE HAS COME ON. THE PROBLEM APPEARS SIMILAR TO THE ISSUE WITH THE 2014 HYUNDAI SANTA FE SPORT. THE VEHICLE IS STILL NOT REPAIRED AND ITS BEEN CLOSE TO 60 DAYS.
Engine, May 31, 2019
WE PURCHASED A USED 2014 SANTA FE IN MAY 2017 FROM OUR LOCAL CARMAX. AT THE TIME OF SALE, THE VEHICLE HAD APPROXIMATELY 28,000 MILES. IT WAS NOTED AT THAT TIME UPON INSPECTION IN THE 'ENGINE' SECTION THAT ENGINE OIL AND FILTER HAD BEEN REPAIRED/REPLACED AND OIL LEAKS HAD BEEN REPAIRED/REPLACED. THIS WAS SOMETHING WE WOULD NOT TAKE SERIOUS NOTE OF UNTIL MUCH LATER. ON WEDNESDAY, MAY 22ND, I WAS ON THE FREEWAY IN RUSH HOUR TRAFFIC GOING ABOUT 45-50 MPH WHEN THE ENGINE SUDDENLY DIED. IT WAS STILL IN DRIVE AND MY RADIO WAS ON SO THE DASH LIT UP (I'M ASSUMING TO LET ME KNOW I WAS IN DRIVE BUT THE ENGINE WAS OFF SO SOMETHING WASN'T RIGHT). I PUT ON MY HAZARDS AND STARTED NAVIGATING MY WAY TO THE SHOULDER. I ATTEMPTED TO START THE CAR AND IT WOULD NOT TURN OVER SO I WAITED. FINALLY, IT STARTED UP SO I TRIED TO GET IT OFF THE FREEWAY. THE NEXT EXIT WAS 3/4 OF A MILE. SHE WOULD NEVER MAKE IT. A $75 TOW TO A MECHANIC 1.7 MILES AWAY DETERMINED THE ENGINE WAS 'SHOT'. OUR QUOTE? $12K - $14K FOR A NEW ENGINE (PARTS ONLY). OUR 5 YEAR/50K WARRANTY EXPIRED 1 MONTH AND 14 DAYS AGO. SLIGHTLY CONVENIENT. THE VEHICLE CURRENTLY HAS APPROXIMATELY 49,500 MILES, 20,000 OF WHICH ARE OURS IN THE PAST 2 YEARS OF OWNERSHIP. WE CONTACTED THE SERVICE DEPARTMENT OF A LOCAL HYUNDAI DEALERSHIP AND WERE GIVEN A 'SORRY. TOO BAD , WARRANTY EXPIRED. GOOD LUCK BUD'. IT WAS INCREDIBLY DISHEARTENING AND DEFEATING. WE'VE BEEN TOLD OUR EXTENDED WARRANTY THROUGH CARMAX WILL NOT BE HONORED EITHER UNTIL WE PRODUCE COPIES OF OUR OIL CHANGE RECEIPTS WHICH WE CANNOT LOCATE AT THE MOMENT (WE ARE IN THE PROCESS OF A MOVE AS WELL). SO, WE'VE PAID OUT OF POCKET FOR THE TOW, THE RENTAL CAR, AND EVERY FREE MOMENT SPENT TRYING TO FIND RECEIPTS, MAKING PHONE CALLS, OR TRYING TO FIND A RESOLUTION FOR EVERYONE INVOLVED. IT SHOULDN'T BE OUR BURDEN TO BEAR. IT SHOULD BE THEIRS!
Engine, May 29, 2019
I WAS DRIVING TO WORK ON A CITY STREET M24 IN OXFORD MICHIGAN TWO WEEKS AGO AND WITHOUT ONE SINGLE WARNING LIGHT EVER COMING ON THE VEHICLE THE CAR COMPLETELY STALLED AND ALL LIGHTS CAME ON AND THE ENGINE HAS NOT RAN SINCE. BEING TOLD THIS WILL NOT BE COVERED BUT THE DEALERSHIP WHERE MY VEHICLE IS HAS 10 OF THE SAME KNOWN ISSUE WAITING FOR NEW ENGINES.
Engine, May 23, 2019
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 30 MPH, A KNOCKING NOISE WAS HEARD UNDERNEATH THE FRONT OF THE VEHICLE. IN ADDITION, WHEN DRIVING AT A LOW SPEED, THE VEHICLE WOULD JERK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN HYUNDAI (LOCATED AT 3516 FORT MEADE RD, LAUREL, MD 20724, (301) 725-4400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15786624. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Engine, May 8, 2019, fire
ON FRIDAY 4/26/19, I WAS DRIVING ALONG THE HIGHWAY AND ALL OF A SUDDEN THERE WAS A JERKING MOVEMENT, ALL ERROR LIGHTS CAME ON TO THE DASHBOARD, AND LOTS OF SMOKE OUT THE BACK UNDERNEATH THE CAR. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY AND A GENTLEMAN SAW WHAT HAPPENED SAID TO SHUT OFF THE ENGINE THAT THERE WAS FIRE. I GOT OUT AND NOTICED ALL OF THE OIL DRAINING FROM THE ENGINE AND LIQUID DRIPPING AND SPARKING UPON REACHING THE GROUND. THERE WAS A BOLT FOUND ON THE FLATBED TOW TRUCK WHICH WAS DETERMINED TO BE A BOLT FOR A PISTON ROD THAT SHOT THROUGH THE BLOCK AND OIL PAN. THERE WAS A CATASTROPHIC FAILURE TO THE ENGINE.
Engine, Apr 28, 2019
IN FEBRUARY 2019 WHILE DRIVING DOWN A HIGHWAY WITH 5 OCCUPANTS IN THE CAR, I WAS FLAGGED DOWN BY ANOTHER DRIVER WHO NOTICED SPARKS COMING FROM UNDER MY VEHICLE. I PULLED OVER AND IMMEDIATELY THE CAR SHUT DOWN. IT WAS TOWED AND LATER DETERMINED THAT THE ENGINE HAD BLOWN AT 88,000 MILES. EVEN THOUGH THE VEHICLE GAVE NO PRIOR INDICATION OF LOSS OF OIL PRESSURE OR ANY ISSUES WITH THE STATUS OF THE ENGINE, THE HYUNDAI WARRANTY GROUP TURNED DOWN THE CLAIM STATING THAT MAINTENANCE LEVEL WAS NOT FOLLOWED TO THEIR SPECIFICATIONS. I NOTICED THAT HYUNDAI HAS EXPERIENCED SIMILAR ISSUES WITH SEVERAL OTHER RECALLED ENGINES IN THEIR PRODUCT GROUP. I HAVE SPOKEN NUMEROUS TIMES TO BOTH HYUNDAI AND THE DEALER TO WORK OUT A COMPROMISE TO REPAIR THE VEHICLE WITHOUT ANY SUPPORT FROM EITHER. I HAVE OWNED VEHICLES FOR OVER 40 YEARS, WITH MY LAST ONE REACHING OVER 250K MILES AND HAVE NEVER HAD A ENGINE BLOW. I CAN'T BELIEVE THIS IS AN ACCEPTABLE SITUATION FOR BOTH THE OVERALL SAFETY OR PERFORMANCE OF HYUNDAI PRODUCTS.
Engine, Apr 25, 2019
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE CONTACT DETECTED A BURNING ODOR COMING FROM THE VEHICLE. ALSO, WHILE THE VEHICLE WAS STATIONERY, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO HYUNDAI OF KENNESAW (2878 BARRETT LAKES BLVD, KENNESAW, GA 30144, (678) 809-6990) WHERE IT WAS DIAGNOSED THAT PART OF THE TIMING BELT CAUSED THE ENGINE TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 83,000. *DT
Engine, Apr 1, 2019
WHILE DRIVING ENGINE FAILED, UNABLE TO ACCELERATE AND LIGHTS ON DASH BOARD LIGHTING UP. CAR STOPPED AND PUT IN PARK, TURNED OFF. TRIED TO RESTART AND CAR WOULD NOT START.
Power train, Engine, Jan 25, 2019
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO SUBURBAN HYUNDAI (1814 MAPLE LAWN, TROY, MICHIGAN) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) IN 2017, BUT THE FAILURE PERSISTED. IN ADDITION THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK AND WAS VERY DIFFICULT TO SWITCH FROM THE PARK POSITION. THE FAILURE WOULD NORMALLY OCCUR WHEN THE VEHICLE WAS NOT DRIVEN FOR SEVERAL DAYS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.
Engine, Dec 21, 2018
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE CONTACT HEARD A KNOCKING AND PINGING NOISE. THE CONTACT PULLED OVER, TURNED OFF THE VEHICLE, RESTARTED IT, AND THE NOISES CONTINUED WHILE DRIVING 65 MPH. THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ROCKLAND HYUNDAI (55 NY-303, WEST NYACK, NY 10994, (845) 402-8623) WHERE METAL SHAVINGS WERE FOUND IN THE OIL PAN. THE DEALER STATED THAT THERE WAS NO RECALL, BUT WERE REVIEWING ALL MAINTENANCE RECORDS TO SEE IF THEY WOULD REPAIR THE VEHICLE VIA THE CURRENT WARRANTY. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 78,000.
Engine, Dec 12, 2018
AT APPROXIMATELY 83,000 MILES THE ENGINE SEIZED WITH VIRTUALLY NO WARNING WHILE IT WAS IN MOTION ON A CITY STREET. VEHICAL WAS DELIVERED TO HYUNDAI DEALERSHIP FOR REPAIR
Engine, Dec 3, 2018
ENGINE SEIZED WITHOUT WARNING DUE TO A MANUFACTURING DEFECT.
Engine, Nov 14, 2018
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY LOST POWER AND THERE WAS A DRASTIC REDUCTION IN SPEED TO THE POINT THAT THE VEHICLE COULD STALL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER (SACRAMENTO HYUNDAI, 6250 FLORIN RD, SACRAMENTO, CA 95823, 916-427-1234) INDICATED THAT THEY PERFORMED THE RECALL REPAIR, BUT THE ENGINE SEIZED SHORTLY AFTERWARDS. THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE DEALER REFUSED TO REPAIR THE VEHICLE AGAIN. THE DEALER ALSO INDICATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT EXPLAINED TO THE DEALER THAT THE REPLACEMENT PART FOR THE RECALL FAILED; THEREFORE, SHE SHOULD NOT BE RESPONSIBLE FOR REPLACING THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING THEIR RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. THE VIN WAS NOT AVAILABLE.
Engine, Nov 10, 2018
THE HEAD GASKET BLEW AT ~91,000 MILES. IT HAD A DRAGGING/SPUTTERING SENSATION IN IDLE AND THEN BEGAN MAKING A LOUD NOISE AS I WAS DRIVING. DEALER REPLACED THE SHORT BLOCK AND SAID THEY REBUILT THE REST OF THE ENGINE BECAUSE THE LONG BLOCK (THEY ADMITTED THAT THE ENTIRE ENGINE NEEDED REPLACING) WAS ON BACK ORDER FOR 2 MONTHS. IT WAS COVERED BY THE 100,000 WARRANTY. AS IT STOOD, THE SHORT BLOCK TOOK A MONTH TO GET IN. FOUR MONTHS AND ~8,000 MILES LATER, THE CAR AGAIN HAD ISSUES. INITIALLY IT WAS THOUGHT TO BE IN THE ENGINE, AND I WAS TOLD I NEEDED A NEW ENGINE AGAIN. THEN THEY SAID IT WAS THE COOLING GASKET. FINALLY THEY SAID THE COOLANT SYSTEM (WHICH CONNECTS TO THE ENGINE) WAS WARPED AND ALSO NEEDED REPLACING. THEY CLAIMED IT WAS NO LONGER UNDER WARRANTY BUT REPLACED IT ANYWAY IN GOOD WILL. I MAINTAINED IT WAS CONNECTED TO THE EARLIER REPAIR CAUSED BY THE ENGINE MALFUNCTION. ON MY RECEIPT AT PICK-UP, IT SAID THE COOLING HOSES WERE SOFT AND WOULD NEED REPLACING ASAP, BUT NO ONE MENTIONED IT TO ME NOR OFFERED TO FIX IT (ME PAYING OR NOT). I READ IT SEVERAL HOURS LATER AFTER I'D LEFT. I'M OVER 100,000 MILES NOW AND HEARING NEW NOISES. I'M HOLDING MY BREATH UNTIL I CAN TAKE IT IN TO BE CHECKED.
Engine, Aug 30, 2018
AS I WAS DRIVING, THE ENGINE LOCKED UP IN THE MIDDLE OF THE ROAD. THIS ALSO CAUSED THE STARTER TO GO BAD. CAR IS IN THE PROCESS OF BEING FIXED CAN UPLOAD REPORT AT A LATER DATE.
Service brakes, Engine, Aug 27, 2018
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING AND APPROACHING A STOP LIGHT AND WHILE DEPRESSING THE BRAKE PEDAL TO COME TO A STOP, THE VEHICLE SHOOK VIOLENTLY AND STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES WHEN COMING TO A STOP. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO UNIVERSAL HYUNDAI (12801 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (321) 418-6386), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Engine, Jul 24, 2018, fire
WHILE RETURNING FROM VACATION ON JULY 17, 2018, TRAVELING ON THE NEW JERSEY TURNPIKE FROM BOSTON, MA TO ARNOLD, MD, AFTER APPROXIMATELY TRAVELING FOR 4 HOURS, WITH A STOP 1 HOUR PRIOR TO A REST AREA, WE TOOK EXIT 7A TO PROCEED ONTO I-295 AND THE CAR SUDDENLY LOST ALL POWER. PULLED OVER TO THE SIDE, OPENED HOOD, SMOKE AND FLAMES COMING FROM THE ENGINE WITH NO WARNING. VEHICLE BURNED AND EXPLODED PRIOR TO THE FIRE DEPARTMENT ARRIVING. VEHICLE IS TOTALLY GONE AND THERE IS A METAL SHELL, THE ENTIRE CAR WAS IN FLAMES AND BURNED UP. THIS HAPPENED VERY QUICKLY WITH NO WARNING. CAR HAD APPROXIMATELY 61,000 MILES, EXTENDED WARRANTY, AND ALL REQUIRED MAINTENANCE HAD BEEN PERFORM BY THE LOCAL HYUNDAI DEALER IN ANNAPOLIS, MD.
Engine, May 17, 2018
DRIVING DOWN THE EXPRESSWAY AND CAR JUST KEPT GETTING SLOWER AND SLOWER AND I PULLED OFF THE EXPRESSWAY AND IT CAME TO A STOP AND STALLED OUT.NONE OF THE OIL OR HEAT LIGHTS CAME ON WHILE DRIVING OR WHEN IT STOPPED. HYUNDAI SAID THE ENGINE SEIZED UP.
Power train, Engine, Fuel/propulsion system, Oct 6, 2017
VEHICLE STALLS WHILE SITTING IDLING WAITING AT STOP LIGHTS PROBLEM IS INTERMITTENT AND UNPREDICTABLE. ENGINE SHUTTERS WHILE IDLING AS WELL. VEHICLE LOSES ABILITY TO ACCELERATE WHEN THIS OCCURS REQUIRING THE DRIVER TO PUT THE VEHICLE IN PARK, TURN THE ENGINE OFF, THEN RESTART THE VEHICLE. SAFETY HAZARD IN BUSY TRAFFIC. ADDITIONAL ISSUES WITH SLIPPAGE SOUNDS FROM THE AXELS WHEN TURNING CORNERS. PROBLEM MAY BE LINKED TO OTHER OPEN RECALLS INVOLVING MANUFACTURER REPORTED MACHINE ERRORS DURING THE MANUFACTURING PROCESS THAT CAUSES PREMATURE BEARING WEAR WITHIN THE ENGINE. THE NOTED SAFETY RISK ON OTHER VIN NUMBERED MODELS WITHIN THE SAME CLASS IS THAT IT MAY CAUSE THE VEHICLE TO STALL, INCREASING THE RISK OF A CRASH. THIS VEHICHLE WAS JUST PURCHASED FROM CARMAX VIRGINIA THREE DAYS AGO. ISSUE WAS NOT OBVIOUS AT THE TIME OF PURCHASE. THERE WERE NO OPEN RECALLS FOR THIS VIN NUMBER AT THE TIME SALE WAS MADE, BUT ISSUE IS QUITE PRESENT AT 50,000 MILES AND I HAVE CONTACTED CARMAX TO INFORM THEM OF THE ISSUE. THIS PARTICULAR PROBLEM SEEMS CONSISTENT WITH ALL MODELS OF HYUNDAI MANUFACTURED AROUND 2014. A NATIONAL RECALL OF THE ENTIRE LINE SHOULD BE CONSIDERED TO ALERT CONSUMERS AND AVOID UNWANTED PURCHASES AND OR DAMAGING ACCIDENTS.
Power train, Electronic stability control (ESC), Engine, Sep 8, 2017
WHEN MAKING A LEFT TURN FROM A STOP OR ROLLING STOP AND YOU PRESS HARD ON THE ACCELERATOR THE ENGINE DOES NOT REV UP AND THE HESITATION OF A SECOND OR TWO CAN LEAVE YOU STRANDED IN A LANE OF TRAFFIC.
Engine, Jun 22, 2017
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE FROM THE ENGINE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (DELANEY HYUNDAI LOCATED AT 125 LENZ RD, INDIANA, PA 15701). THE DEALER ATTEMPTED TO CONTACT THE MANUFACTURER FOR PARTS AND WAS MADE AWARE THAT THERE WAS NO REMEDY AT THE TIME. THE MANUFACTURER INFORMED THE CONTACT THAT HIS CASE WAS ASSIGNED TO A CASE WORKER UNDER CASE NUMBER: 10324301. THE CONTACT WAS INFORMED THAT THE CASE WORKER WOULD CALL HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Engine, Jun 14, 2017
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTE FE. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT CALLED THE LOCAL GARDEN GROVE DEALER LOCATED AT 9898 TRASK AVE, GARDEN GROVE, CA 92844 AND PHONE NUMBER: 714-786-6310 WHERE IT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ABLE TO AVOID A CRASH DUE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 12, 2017
MY CAR ENGINE CHECK LIGHT WENT ON OVER THE PAST MONTHS MORE THAN 7 TIMES, EVERYTIME THE DEALER TELLS ME THAT THEY COULDNT FIND ANYTHING WRONG WITH THE CAR, I BELEIVE THAT THEY FAILED TO FIX THE CAR AND TODAY I RECEIVED A RECALL NOTICE FROM HYUNDAI STATING THAT THEY FOUND A DEFECT RELATED TO THE ENGINE. TODAY THE CHECK ENGINE LIGHT WENT ON AGAIN.
Engine, Jun 12, 2017
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION, THE VEHICLE SUDDENLY HESITATED AND NEARLY STALLED BEFORE OPERATING NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Steering, Engine, Jun 7, 2017
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WAS UNSTABLE AND THE VEHICLE STALLED WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.