2014 Hyundai Santa FE
Problems, recalls and owner-reported issues
Engine is the leading concern among 494 owner complaints filed for this model year. This is the 5th highest complaint count among 25 Santa FE model years with reports.
Of the 2014 reports, 16 involved a crash and 30 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Campaign 23V651000 on NHTSA.gov
Latches/locks/linkages, hood, latchJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Campaign 17V358000 on NHTSA.gov
Tires, sidewallDec 16, 2013
Hyundai is recalling certain model year 2014 Santa Fe vehicles manufactured November 5, 2013, through November 15, 2013, and equipped with P235/65R17 103T Continental Crosscontact LX tires. The tires may have a damaged sidewall.
The damaged sidewall may result in a separation between the belt edges which could cause tread detachment or rapid air loss, increasing the risk of a crash.
Hyundai notified dealers to suspend sales of affected Santa Fe Sport vehicles equipped with the P235/65R17 103T tires, and replace them with alternative tires. All affected vehicles were remedied prior to retail sale. Owners may contact Hyundai Customer Care Center at 1-800-633-5151.
Campaign 13V624000 on NHTSA.gov
Representative owner complaints
494 reports, newest first.
Engine, Nov 14, 2020
WAS DRIVING MY 2014 HYUNDAI SANTA FE WHEN OUT OF NO WHERE IT STARTED KNOCKING LOUDLY, TOOK IT TO A MECHANIC AND THEY SAID I NEEDED A NEW MOTOR IT HAD 146K ON IT. REPLACED THE MOTOR WITH A BRAND NEW MOTOR WITH ONLY 7 MILES ON IT 2 WEEKS LATER THE SAME THING HAPPENED, KNOCKING NOISE AND MOTOR SEIZING UP. IT'S MY UNDERSTANDING THAT THE HYUNDAI MANUFACTURER SHOULD REPLACE THE 2014 SANTE FE LIKE THEY DID THE SONOTA'S AND SANTE FE SPORTS CAUSE THIS VEHICLE HAS THE SAME PROBLEMS!
Electrical system, Nov 6, 2020, fire
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL ON THE INSIDE OF THE GARAGE, WHEN SHE HEARD AN ABNORMAL NOISE AND SHE STARTED TO SMELL SMOKE ODOR. THE CONTACT STATED HER DAUGHTER NOTICED FIRE UNDER THE VEHICLE. THE CONTACT STATED SHE SAW AN UNKNOWN LEAK DRIPPING UNDER THE VEHICLE AND WAS EXPANDING THE FIRE. THE CONTACT STATED PART OF HER HOUSE ALSO CAUGHT FIRE. THE FIRE DEPART WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE CONTACT STATED NO ONE WAS INJURED OR SEEK MEDICAL ATTENTION, BUT DID FEEL SHORTNESS OF BREATH DUE TO THE SMOKE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOTALED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS ATTEMPTED TO BE CONTACTED BUT HAD NOT BEEN ABLE TO SPEAK TO ANYONE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Service brakes, Hydraulic, Electrical system, Nov 5, 2020
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 114,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR
Other or unspecified, Service brakes, Nov 3, 2020
IT'S THE ABS BRAKE SYSTEM THAT IS LEAKING FLUID AND COULD POSSIBLY LEAK ON AN ELECTRICAL BOX CAUSING A FIRE.
Engine, Oct 29, 2020
ENGINE HAS AROUND 89K MILES. BEGAN WITH A KNOCKING NOISE AND AFTER TAKING IT TO THE DEALERSHIP WE WERE ADVISED IT "NEEDED A NEW ENGINE." DEALER WAS NOT SPECIFIC AS TO WHAT EXACTLY THE ISSUE WAS, BUT I BELIEVE THE SAME ISSUE THAT AFFECTED THE HYUNDAI SONATA AND SANTA FE SPORT IS ALSO AFFECTING THIS VEHICLE. BECAUSE WE ARE THE SECOND OWNERS, HYUNDAI HAS REFUSED TO PROVIDE US ANY ASSISTANCE. AFTER PICKING IT UP FROM THE HYUNDAI DEALERSHIP, WE ATTEMPTED TO DRIVE TO ANOTHER COMPANY'S DEALERSHIP TO INITIATE A TRADE IN. WHILE DRIVING ON THE INTERSTATE, THE VEHICLE DEGRADED IN POWER AND DIED ON THE BUSY ROADWAY JUST OFF THE INTERSTATE OFF RAMP. MY WIFE HAD TO PUSH THE SANTA FE USING MY CAR TO GET IT OFF THE ROADWAY TO A GAS STATION PARKING LOT. THE ENGINE DOES NOW TURN ON, BUT ANYTIME IT IS PUT IN GEAR IT DIES. ENGINE IS COMPLETELY USELESS. WE ALWAYS PERFORM ROUTINE REGULAR MAINTENANCE ON OUR CARS AND THIS VEHICLE HAS NOT BEEN ABUSED IN ANY WAY. WAS PURCHASED IN 2016 WITH ROUGHLY 45K MILES ON IT.
Service brakes, Hydraulic, Oct 29, 2020
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TYSINGER HYUNDAI (2712 MAGRUDER BLVD SUITE C, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Oct 28, 2020
I'M IN THE LAST 2 WEEKS, AS I WAS DRIVING, 3 DIFFERENT TIMES, IT FELT AND SOUNDED LIKE THE SUV WAS GOING TO DIE OUT. LAST WEEK, WHEN I CAME TO A STOP, THE SUV STARTED SHAKING FOR LESS THAN 5 SECONDS.
Service brakes, Hydraulic, Oct 26, 2020
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Hydraulic, Oct 26, 2020
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT REPEATEDLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND HAD SEVERAL REPAIRS PERFORMED ON THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Vehicle speed control, Oct 26, 2020
2014 HYUNDIA SANTA FE SPORT WILL NOT ACCELERATE, WHEN TAKING OFF, OR GOING UP HILL. ALMOST SEEM LIKE LOSING POWER WHEN TRYING TO INCREASE SPEED. VERY DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC OR ON HIGHWAY.
Engine, Oct 20, 2020
THE ENGINE STARTED MAKING A KNOCKING NOISE ON START UP BUT WOULD QUICKLY QUIET. AFTER A WEEK THE NOISE INCREASED TO KNOCKING ON START UP AND UNTIL I SHIFTED THROUGH GEARS 1-3. AFTER A FEW DAYS, WHILE DRIVING 50 MPH ON A RURAL BUT HIGH SPEED ROAD THE POWER TO THE GAS PEDAL STOPPED WORKING AND MY SPEED DECREASED WITHOUT MY CONTROL. AFTER PULLING OVER I WAS ONLY ABLE TO ACCELERATE SLOWLY, 5-10 MPH. I PULLED INTO A GAS STATION AND THE BATTERY LIGHT FLICKERED TWICE THEN DISAPPEARED. I TURNED THE VEHICLE OFF AND BACK ON AND THE POWER TO THE GAS PEDAL WAS FUNCTIONING AS NORMAL. THE KNOCKING SOUND WAS MUCH WORSE AFTER THIS INCIDENT. I TOOK THE VEHICLE TO THE DEALER AND HAVE BEEN QUOTED FOR A FULL ENGINE REPLACEMENT. REGULAR OIL CHANGES HAVE BEEN COMPLETED DURING MY OWNERSHIP OF THE VEHICLE. THE DEALERSHIP INDICATED NO OIL LEAK BUT DECLARED A LOW LEVEL OF OIL REMAINING.
Engine, Oct 15, 2020
IT HAS BEEN DETERMINED THAT THE ENGINE IS NO LONGER FUNCTIONAL AT ONLY 106K MILES AFTER MY CAR HAS BEEN GIVEN VERY REGULAR AND ROUTINE OIL CHANGES. THE OIL COATED THE BEARINGS AND IT BURNED UP THE INTERNAL WORKINGS OF THE ENGINE ACCORDING TO THE MECHANIC, RESULTING IN ENGINE SEIZURES. THE VEHICLE WAS IN MOTION, HOWEVER IT HAD BEEN SLOWLY DETERIORATING PRIOR TO COMPLETE SEIZURE.
Engine, Oct 12, 2020
ENGINE FAILURE (UPPER/LOWER) UNDER MODERATE ACCELERATION DUE TO UNCHARACTERISTIC RAPID OIL CONSUMPTION WITH NO WARNING OF LOW OIL LEVEL OR PRESSURE. 165,000 MILES ON VEHICLE. MAINTAINED WITH ENGINE OIL CHANGED ROUTINELY EVERY 5,000 MILES; NORMAL OPERATING CONDITIONS (NOT SEVERE).
Engine, Oct 9, 2020
THE CAR IS A 2014 SANTA FE AND OUT OF THE BLUE I STARTED TO HEAR A STRANGE NOISE FROM MY ENGINE AREA. MULTIPLE DEALERSHIPS CONFIRMED THAT IT WAS THE ENGINE THAT NEEDED TO BE REPLACED. ONE DEALERSHIP ASSURED ME THAT IT WOULD BE COVERED DUE TO A RECENT RECALL ON SANTA FE ENGINES BUT COME TO FIND OUT THE RECALL WAS FOR A DIFFERENT ENGINE TYPE AND NOT MINE. WHILE RESEARCHING ONLINE I HAVE SEEN SEVERAL COMPLAINTS OF ENGINE FAILURE FOR THE SAME TYPE OF ENGINE THAT MY SANTA FE HAS. THE CAR ISN'T SAFE TO DRIVE AT ALL AND WHEN I CONTACTED HYUNDAI ABOUT OFFERING SOME SORT OF ASSISTANCE AND TO COVER THE COSTS OF THE ENGINE, THEY REFUSED TO DO SO. THERE SHOULD BE A RECALL AND THE 3.3 ENGINES AS WELL. I HAVE HAD SEVERAL CARS BEFORE AND NEVER HAVE I EVER HAD AN ENGINE FAIL ME.
Other or unspecified, Oct 2, 2020
I DROVE MY CAR TO THE RESTAURANT TO MEET FAMILY FOR DINNER, WHEN I ARRIVED THE DRIVER DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. I HAD TO CRAWL OUT. I HAD NEVER EXPERIENCED THIS PRIOR TO THIS INCIDENT. IN TROUBLESHOOTING THIS, I FOUND SEVERAL INSTANCES WHERE THIS HAS HAPPENED. THE ONLY WAY TO FIX THE DOOR IS TO TEAR OFF THE PANEL. I CALLED THE HYUNDAI DEALER EXPLAINED THE ISSUE. AMANDA SHE STATED THAT THIS HAPPENS AND WOULD ORDER THE PART TO FIX MY DOOR. I EXPLAINED THAT THE DOOR CANNOT BE OPENED FROM THE INSIDE OR OUT. SHE SAID THEY COULD OPEN IT AND IT RUN APPROXIMATELY 289.00. I TOOK THE CAR IN A FEW HOURS LATER, RECEIVED A CALL EXPLAINING THAT THEY WERE NOT ABLE TO OPEN THE CAR DOOR AND THAT THERE MIGHT BE DAMAGE WHEN THEY REMOVED THE DOOR PANEL TO FIX IT. I REMINDED AMANDA THAT WHEN I INITIALLY CALLED I MADE IT CLEAR THAT THE DOOR COULD NOT BE OPEN. AMANDA HAD MATTHEW CALL ME BACK AND TELL ME IT WAS ONLY A COURTESY THAT THEY WERE LETTING ME KNOW ABOUT THE POTENTIAL DAMAGE BECAUSE THE DEALERSHIP WOULD NOT BE RESPONSIBLE FOR THE DAMAGES. I STATED THIS IS A SAFETY ISSUE. MATTHEW AGREED BUT STATED BECAUSE OF THE MILEAGE (144,000) IT WOULD NOT BE COVERED. I STATED SO IN ORDER FOR ME TO DRIVE MY CAR WITH THE DOOR FIXED; YOU MIGHT DAMAGE MY CAR AND WILL NOT BE RESPONSIBLE FOR IT. MATTHEW STATED YES. HE SAID I COULD CALL THE 1-800 CUSTOMER SERVICE NUMBERS TO SEE IF THEY COULD HELP. I QUESTIONED WHY HE WAS NOT CALLING SINCE HE HAD THE CAR AND THAT WOULD BE GOOD CUSTOMER SERVICE. MATTHEW AGREED TO CONTACT THE NUMBER. I DON'T UNDERSTAND HOW MILEAGE OF A VEHICLE HAS TO DO WITH SAFETY. THERE SHOULD BE A SAFETY MECHANISM TO BE ABLE TO OPEN A CAR DOOR WHEN THE LATCH FAILS, IF THE CAR DOOR CANNOT BE OPENED FROM THE INSIDE THEN IT SHOULD BE ABLE TO BE OPENED FROM THE OUTSIDE AND VICE VERSA. WHAT IF SOMEONE CANNOT PHYSICALLY CRAWL OUT?
Steering, Service brakes, Oct 1, 2020
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER AND WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RICK CASE HYUNDAI LOCATED AT 3180 SATELLITE BLVD NW, DULUTH, GA 30096, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Steering, Sep 25, 2020
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE STEERING COLUMN MADE A LOUD CLUNKING NOISE WHILE DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT LOSING POWER STEERING WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V118000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HER HUSBAND PURCHASED THE PART TO REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Engine, Sep 22, 2020
MY 2014 SANTA FE WENT INTO "LIMP MODE" AND WOULDN'T TRAVEL MORE THAN 5 MILES AN HOUR. I WAS TOLD THAT MY ENGINE HAD NO OIL AND WAS PART OF A SAFETY RECALL. AFTER MONTHS OF JUMPING THROUGH THE HOOPS WITH A SERIES OF OIL CONSUMPTION TESTS, I WAS TOLD THAT IF I REPLACED A SLIGHTLY DRIPPY OIL PAN GASKET (A LEAK SO SMALL THAT IT NEVER HIT MY CONCRETE CARPORT) THAT HYUNDAI OF CUMMING WOULD SEND OUR PAPERWORK TO HYUNDAI CORPORATE FOR A RECALL OF THE ENGINE. I NEVER KNEW THAT THE CAR COMPLETELY-SHUTTING-DOWN WHILE DRIVING WAS A POSSIBILITY. APPARENTLY, THE RECALLED ENGINES DO EXACTLY THAT! THEY SHUT DOWN WHILE BEING DRIVEN WITH NO WARNING! WHILE DRIVING, MY SANTA FE COMPLETELY SHUT-DOWN. NO POWER STEERING, NO POWER BRAKES, NOTHING! NO WARNING LIGHTS EVER CAME ON TO ALERT ME OF A PROBLEM. THE TIMING OF THIS HAPPENING WAS CONVENIENT THOUGH AS I WAS GOING AWAY FOR 5 DAYS. I DROPPED MY CAR AT THE CUMMING GA DEALERSHIP. I ASKED THEM TO REPLACE THE OIL PAN SEAL AND TROUBLE SHOOT THE STALLING PROBLEM. 5 DAYS THEY SAT ON MY CAR. THEY DID NOTHING. TURNS OUT, THEY WERE WAITING ON THE SERVICE-REP WHO DID MY REPAIR ESTIMATE TO RETURN FROM VACATION. THEY WERE GOING TO WAIT 11 DAYS WITHOUT DOING THE WORK OR TALKING TO ME. THEY SAID THAT THEY DIDN'T DO THE WORK BECAUSE MY CAR DID NOT QUALIFY FOR THE RECALL. RECALL OR NO RECALL, I NEED MY CAR FIXED! AFTER SHOWING UP IN PERSON, I WAS GIVEN A LOANER CAR UNTIL THEY COULD DIAGNOSIS THE ENGINE & REPLACE OIL PAN GASKET. THIS WAS TUES 9/15. THEY GAVE ME THE LOANER CAR UNTIL FRI. CALLED ON FRI, THEY HADN'T FOUND THE STALLING PROBLEM AND SAID KEEP THE LOANER UNTIL 9/25. WAS TOLD TODAY THAT THEY STILL HAVE NOT REPLACED THE OIL PAN GASKET, BUT THEY WANT THE LOANER BACK. THIS IS OUTRAGEOUS. I DON'T FEEL SAFE IN THIS CAR. AND DESPITE BEING A PAYING CUSTOMER, THEY STILL HAVEN'T DONE THE WORK THEY SAID I NEED TO HAVE DONE FOR THE RECALL.
Air bags, Other or unspecified, Sep 21, 2020
THE CONTROLS ON THE STEERING WHEEL HAVE COMPLETELY STOPPED WORKING. ACCORDING TO MY RESEARCH IT APPEARS THE CLOCK SPRING IN THE STEERING WHEEL HAS GONE BAD. HYUNDAI HAS EXTENDED THE WARRANTY FOR OTHER MODELS WITH CLOCK SPRING ISSUES (SEE ATTACHMENT) BUT NOT THE 2014 HYUNDAI SANTA FE SPORT TO DATE. A BAD CLOCK SPRING COULD AFFECT THE AIR BAG INCLUDING POSSIBLY DEPLOYING IN AN ACCIDENT. THIS IS DEFINITELY A SAFETY ISSUE. AT THE BEGINNING OF THE CLOCK SPRING GOING BAD, THE CONTROLS ON THE STEERING WHEEL WOULD WORK WITH THE STEERING WHEEL TURNED ALL THE WAY IN EITHER DIRECTION. NOW, THEY DON'T WORK AT ALL. SINCE THE CLOCK SPRING COULD CAUSE A SERIOUS SAFETY ISSUE THE 2014 MODEL SHOULD BE INCLUDED IN THEIR EXTENDED WARRANTY OR RECALL....OR SHALL THEY WAIT TO SEE HOW MANY PEOPLE GET HURT OR POSSIBLY KILLED FIRST. I CONTACTED HYUNDAI AND THEIR CONSUMER AFFAIRS REPRESENTATIVE TOLD ME THERE IS NO EXTENDED WARRANTY OR RECALL FOR MY MODEL CAR. I TOLD HER I WAS GOING TO REPORT IT NHTSA AND SHE SAID I SHOULD BECAUSE THAT IS HOW THESE THINGS GET TAKEN CARE OF.....SAD THAT A COMPANY WILL WAIT ON SUCH A SAFETY ISSUE.
Vehicle speed control, Seats, Sep 7, 2020
AIR STAYS AT WARM WHEN DRIVING IN HEAT AND WON'T COOL
Engine, Sep 4, 2020
VEHICLE BLEW A HEAD GASKET. MECHANIC SAID REAR BANK HEAD BOLTS WERE NOT TORQUED TO SPEC. WAS OF THE OPINION IT CAME OFF THE ASSEMBLY LINE THAT WAY. I NEVER HAD IT MAX TO RED LEVEL ON OVERHEATING AND WAS SHOCKED THAT THE ENGINE WAS DAMAGED. THE VEHICLE BEGAN TO SPORADIC TEMP SPIKES THEN BACK DOWN BEFORE I COULD EVEN PULL OFF. THIS HAPPENED ON RESIDENTIAL STREETS, ON THE INTERSTATE, ANYWHERE REALLY. THIS HAPPENED ONE DAY, THEN WOULD BE FINE FOR A WEEK, THEN STARTED IT AGAIN. I WAS ON MY WAY HOME FROM CHURCH AND THE ENGINE TEMP STARTED ACTING SPORADICALLY. I WOULD PULL OFF AND IT WOULD COOL WITHIN A SECOND OR 2. I TRIED TO MAKE IT HOME, BUT THE ENGINE TEMP GAUGE STOPPED COOLING BACK DOWN TO QUICKLY. I CALLED AAA AND HAD IT TOWED TO A MECHANIC. BLOWN HEAD GASKET. ALMOST $5,000 TO FIX. I HAVE TAKEN PRESTINE CARE OF THIS AUTO. MY 2ND HYUNDAI VEHICLE BUT NOW I'M LOOKING AT OTHER BRANDS. A LITTLE GUN SHY OF HYUNDAIS NOW.
Engine, Aug 26, 2020
VEHICLE BEGAN MAKING A NOISE OUT OF NOWHERE, NO LIGHT INDICATIONS, NOTHING. SUDDENLY THE ENGINE DIED ON THE INTERSTATE, AGAIN, NO LIGHT INDICATIONS UNTIL THE VEHICLE ACTUALLY STOPPED RUNNING. VEHICLE WAS TOWED TO LOCAL SHOP, FOUND OUT IT HAD ABSOLUTELY NO OIL IN IT, BUT THERE WAS NO OIL LEAK. ENGINE HAD BROKEN AND TOLD WE NEEDED A NEW ENGINE. HYUNDAI THEN TOLD US THAT THEY NO LONGER MAKE THE 2014 ENGINE, SO A REPLACEMENT WOULD COST $11,000 AND HAVE 96,000 MILES ON IT. OUR SANTA FE HAD 73,000 MILES ON IT WHEN THIS OCCURRED. SUDDEN ENGINE FAILURE WITH NO INDICATION OF AN ISSUE, WHILE TRAVELING AT A HIGH RATE OF SPEED ON THE INTERSTATE COULD HAVE PRODUCE A HORRIBLE, IF NOT FATAL ACCIDENT.
Engine, Aug 7, 2020
CHECK ENGINE LIGHT ILLUMINATED WHILE TRAVELING DOWN THE INTERSTATE, LOST POWER TO THE GAS PEDAL TAKING SPEED DOWN TO 30 MPH. MANAGED TO MAKE IT OFF OF AN EXIT AND TO THE CLOSEST MECHANIC. THE MECHANIC FOUND METAL FRAGMENTS IN THE OIL FILTER LEADING HIM TO BELIEVE THAT THERE IS A FAULTY ENGINE. CALLED HYUNDAI OF ASHEVILLE AND WAS TOLD TO BRING IT IN. THEY DIAGNOSED IT AS THE CAMS LOCKING UP, MEANING I NEED A NEW ENGINE.
Engine, Jul 18, 2020
WHILE DRIVING THE VEHICLE AT HIGHWAY SPEED APPROX. 60MPH ENGINE BEGAN TO MAKE A KNOCKING SOUND IN THE ENGINE BAY. HAD THE VEHICLE TOWED TO THE NEAREST HYUNDAI DEALER AND BEGAN FILING A COMPLAINT TO HYUNDAI USA. AFTER 2 WEEKS OF THE VEHICLE SITTING THERE AND NO WORD BACK I CALLED THE DEALER TO FIND OUT IF IT HAD BEEN DIAGNOSED. NO ONE HAD LOOKED AT IT! NEXT DAY WE GOT A CALL STATING MOTOR WAS BLOWN UP AND A COST TO REPAIR WOULD BE $15,720!!!!! THIS VEHICLE WAS AND HAS BEEN VERY WELL MAINTAINED WITH REGULAR OIL CHANGES ETC. ( VERIFIED BY DEALER OIL LEVEL WAS GOOD ) OIL LIGHT WAS NOT ON NOR DID ANY WARNING LIGHTS ILLUMINATE DURING ANY OF THIS. THIS IS OUR SECOND HYUNDAI THAT WE HAVE OWNED WITH AN ENGINE FAILURE ( LAST VEHICLE HAD BEEN RECALLED FOR ENGINE. ) AND THIS WILL BE OUR LAST HYUNDAI.
Engine, Jul 17, 2020
ENGINE STARTED KNOCKING. TOOK IN TO DEALERSHIP. LOW 4 QUARTS OF OIL. NO CHECK ENGINE LIGHTS CAME ON. NO OIL LIGHT CAME ON. NO CHANGE OIL SOON LIGHT CAME ON. WHICH CAUSED METAL SHAVINGS IN OIL FILTER WHEN LOOKED AT BY A MECHANIC. VEHICLE WAS BEING DRIVEN ON CITY STREET THAT THE NOISES STARTED. BOUGHT CAR 5000 MILES AGO.