2016 Hyundai Santa FE
Problems, recalls and owner-reported issues
Engine is the leading concern among 236 owner complaints filed for this model year. This is the 12th highest complaint count among 25 Santa FE model years with reports.
Of the 2016 reports, 6 involved a crash and 2 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideFeb 3, 2022
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Campaign 22V056000 on NHTSA.gov
Latches/locks/linkages, hood, latchJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Campaign 17V358000 on NHTSA.gov
Seat belts, front, warning light/devicesMar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Without a warning to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Hyundai will notify owners, and dealers will inspect and reroute the wires in the front seat belt buckle harnesses to their proper locations, as necessary, free of charge. The recall began on April 27, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 141.
Campaign 16V145000 on NHTSA.gov
Representative owner complaints
236 reports, newest first.
Air bags, Sep 13, 2019, crash
WE WERE HIT HEAD ON BY A LARGE PICKUP TRUCK. WE SUSTAINED A LOT OF DAMAGE FROM THIS HEAD-ON COLLISION. WE WERE TRAVELING AROUND 10 MILES AN HOUR BUT THE OTHER CAR WAS GOING AT LEAST 20 MILES AN HOUR. THE AIRBAGS NEVER DEPLOYED DESPITE BEING HIT HEAD ON AND SUFFERING A LOT OF DAMAGE UPON IMPACT. WE WERE SLOWING DOWN FOR A STOP SIGN. THE OTHER CAR TURNED INTO OUR LANE AND WAS ACCELERATING TOWARDS US.
Exterior lighting, Air bags, Aug 22, 2019
ON JULY 27, 2019 DRIVING ON A COUNTY ROAD AT 50 MPH IN DRY AND SUNNY CONDITIONS, THE AIRBAG LIGHT ILLUMINATED AS WELL AS THE PASSENGER SEATBELT LIGHT. THE NEXT MORNING I SCHEDULED SERVICE RIGHT AWAY. I STARTED MY CAR TO GO TO SCHWARTZ MAZDA IN SHREWSBURY NJ ON 7/27/19 FOR SERVICE THRU MY PURCHASED EXTENDED WARRANTY. AT THAT TIME, NEITHER THE AIRBAG OR SEATBELT LIGHTS WERE ON, BUT NERVOUS FOR MINE AND MY FAMILY'S SAFETY, I BROUGHT THE CAR ANYWAY. I WAS INFORMED BY JARROD IN THE SERVICE DEPARTMENT THAT THEY RESET MY COMPUTER AND TO LET HIM KNOW IF THE LIGHT(S) CAME BACK ON. THE AIRBAG LIGHT CAME ON BRIEFLY ON AUGUST 11TH WHILE DRIVING ON A RESIDENTIAL ROAD GOING 35 MPH ON A DRY AND SUNNY DAY. I TURNED OFF THE VEHICLE TO PARK AND THEN RESTARTED MY CAR TO RETURN HOME. THE LIGHT WAS NOT ON. MONDAY AUGUST 19TH WHILE TRAVELING ON A COUNTY ROAD AT 45 MPH IN RAINY WET DRIVING CONDITIONS AIRBAG LIGHT CAME ON ACCOMPANIED BY THE FLASHING PASSENGER SEAT BELT LIGHT AGAIN. MADE AN APPT FOR SERVICE ON TUESDAY, AUGUST 20TH WITH ONCE AGAIN, SCHWARTZ MAZDA IN SHREWSBURY NJ WHERE I PURCHASED THE VEHICLE IN MAY OF 2018. BOTH LIGHTS WERE ON UPON MY ARRIVAL IN SUNNY AND DRY DRIVING CONDITIONS. THEIR CODE READER PRODUCED THE CODE "PASSENGER MAT SENSOR" AND I WAS INFORMED THEY WOULD HAVE TO SEND IT TO CIRCLE HYUNDAI IN SHREWSBURY FOR FURTHER DIAGNOSIS. I RECEIVED A CALL FROM JARROD AT SCHWARTZ MAZDA AT 11 AM ON THURSDAY AUGUST 22 WITH NEWS THAT MY REPAIR WAS NOT COVERED UNDER MY PURCHASED EXTENDED WARRANTY AND THAT THE REPAIRS WOULD COST ALMOST $600. I AM FEARFUL FOR MY FAMILY'S SAFETY AND THE RESOURCES I HAVE REACHED OUT TO HAVE BEEN USELESS AND UNACCOMODATING. WHY IS NO ONE CONCERNED FOR THE SAFETY OF AIRBAGS THAT WILL NOT INFLATE IN THE EVENT OF EMERGENCY? PLEASE CONTACT ME WITH A COURSE OF ACTION I CAN TAKE TO REPAIR THIS VEHICLE AND KEEP MY FAMILY SAFE.
Power train, Aug 14, 2019
TRANSFER CASE IS FAILING AT 61,000 MILE, A LOT OF NOSE AND VIBRATION. TRANSFER CASE CAN COME LOOSE OR CAUSE FAILURE TO THE DRIVE SHAFT AND MAYBE EVEN POSSIBLE COMPONENTS TO COME OFF WHILE DRIVING.
Fuel/propulsion system, Jun 30, 2019
WHILE DRIVING ON THE INTERSTATE, I PRESSED THE GAS PEDAL AND THE VEHICLE WOULD NOT ACCELERATE. THE MOTOR WAS RUNNING AND THE VEHICLE SEEMED TO HAVE SOME PULL ON IT'S OWN BUT CLEARLY ANYTIME THE GAS PEDAL WAS PRESSED THERE WAS NO ACCELERATION. IT WAS DIAGNOSED AS A DEFAULT IN THE THROTTLE BODY.
Suspension, Seat belts, Fuel/propulsion system, May 6, 2019
TAKATA RECALL, THE SEAT BELT IS GETTING STOCKED AND TIGHT DURING DRIVING ALSO DOESN'T RECLINE WHEN TAKING IT OFF STILL HANGING, THE FUEL EVAPORATES FROM THE FUEL TANK AND DOESN'T GIVE ANY MILEAGE AS DESCRIBED WHEN DRIVING FEEL EVERY LITTLE THING ON THE ROAD INCLUDING SMALL ROCKS.
Engine, May 6, 2019
ENGINE FAILED AT 63,000 MILES WHILE DRIVING ON INTERSTATE. HYUNDAI BLAMES IT ON SLUDGE IN OIL PAN. WITH OUT SERVICE RECEIPTS WILL NOT WARRANTY ENGINE. SERVICED ENGINE MYSELF AND DIDN'T SAVE CASH RECEIPTS.
Power train, May 3, 2019
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HESITATED AND JERKED. ALSO, WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE FELT AS IF IT DOWNSHIFTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Engine, Fuel/propulsion system, Apr 17, 2019
THIS VEHICLE HAS A SURGING ISSUE. WHEN I COME TO A TRAFFIC LIGHT STOP IT ACTS LIKE IT'S GOING TO DIE I CAN FELL MY FOOT ON THE PEDAL ALSO THE RPM IS DROP . TOOK IT TO DEALER AND ADVISE ME THEY CAN'T TEST IT WITH OUT NO CHECK ENGINE LIGHT ON AND IT CONTINUES TO PERFORM THE SAME ALSO I REPLACE THE SPARK PLUG AND COIL WAS BURN BAD AND RUST SILL HAVE SAME ISSUE LOOK LIKE ISSUE WITH FUEL OR IDLE.
Power train, Other or unspecified, Mar 15, 2019
THE CAR WAS AT A COMPLETE STOP IN A DRIVEWAY. THE CAR WAS STILL RUNNING BECAUSE I WAS GETTING OUT OF THE CAR TO GET THE MAIL. I PUT THE CAR IN PARK AND WENT TO GET OUT OF THE VEHICLE. AS I GOT OUT THE VEHICLE STARTED GOING IN REVERSE AND PULLED ME UNDERNEATH THE CAR AND THE VEHICLE RAN OVER ME. I'M NOT SURE IF THE TRANSMISSION SLIPPED OUT OF PARK TO REVERSE ON ITS OWN OR IF THE SHIFTER WASN'T ACTUALLY PLACED IN PARK. I THOUGHT THE VEHICLE COULD SENSE IF NO ONE WAS IN THE DRIVERS SEAT AND AUTOMATICALLY PUT THE CAR INTO PARK OR NEUTRAL. THE HEATED SEATS AND AIRBAG WON'T TURN ON UNLESS IT SENSE WEIGHT IN THE SEAT.
Structure, Nov 20, 2018
THE PAINT IS PEELING OFF IN SOME AREAS AND THE CAR IS GETTING RUST SPOTS.
Structure, Oct 4, 2018
AS I COME OUT OF SLOW TURNS OR SLOW DOWN THEN ACCELERATE ON THE HIGHWAY, MY VEHICLE DOES A 1 TO 2 SECOND HESITATION. DURING THIS HESITATION, THE ENGINE IS REVVING BUT THE THE VEHICLE WON'T ACCELERATE. WHEN I COME OFF THE GAS THEN REPRESS IT COMES BACK TO NORMAL.
Other or unspecified, Sep 14, 2018
THE AIR CONDITIONING CONDENSOR ON MY HYUNDAI 2016 SANTA FE WAS DAMAGED BY ROAD DEBRIS THAT APPARENTLY CAME THROUGH THE FRONT GRILL OF MY CAR AND HAD TO BE REPLACED. HOW CAN ROAD DEBRIS DAMAGED MY AIR CONDENSOR? SHOULDN'T ALL INTERNAL ENGINE COMPONENTS OF A CAR BE PROTECTED FROM THIS TYPE OF DAMAGE? THIS CONCERNS ME BECAUSE WHAT OTHER ENGINE COMPONENTS COULD BE DAMAGED BY THE GRILL NOT PROPERLY COVERING THE OTHER VITAL ENGINE PARTS. I HAVE HEARD THAT THIS IS A DESIGN FLAW WITH MY VEHICLE.
Seat belts, Structure, Aug 11, 2018
I BOUGHT THE CAR NEW IN PUERTO RICO. AFTER HURRICANE MARIA I MOVED TO FLORIDA. I TRIED TO GET MY CAR SERVICE FOR TWO RECALLS HERE IN FLORIDA. THEY TRIED TO GET IN CONTACT WITH PUERTO RICO IN ORDER TO GET PAID FOR THE REPAIRS. I ALSO CALLED THEM AND THEY TOLD ME TO WRITE THEM A LETTER ASKING TO REGISTER THE CAR HERE. THEY HAVE NOT ANSWER ANY OF MY FOUR REQUEST. WHAT CAN WE DO?
Electrical system, Air bags, Other or unspecified, Aug 8, 2018
TAKATA RECALL AIRBAG LIGHT ON AND MY SUV HAS BEEN IN 0 ACIDDENTS, THE AC AIR STATES IT'S ON BUT DOESN'T BLOW ANY AIR AT ALL! IT ONLY HAS 69640K MILES, KNOCKING SOUND WHEN I AM ON PARK OR HAVE THE BRAKE ON WHILE AT RED LIGHT OR STOP SIGN!
Suspension, Wheels, Fuel/propulsion system, Jul 3, 2018
RECALL:(#141),(#163),PLUS REAR & FRONT END SUSPENSION OUT OF LINE. BROUGHT BRAND NEW TIRES AND STILL VIBRATION FRONT AND REAR.
Seat belts, Jun 23, 2018
RECENTLY WE COULD NOT UNDO THE SEATBELT THAT OUR 6 YEAR OLD GRANDSON WAS STRAPPED IN. THE MORE TRIED TO EXTEND IT TO RELEASE THE TENSION THE TIGHTER IT BECAME. MY GRANDSON WAS BEING CRUSHED AND WAS SCREAMING. THE VEHICLE WAS NOT RUNNING AND WAS PARKED IN THE DRIVEWAY. I HAD TO RUN INTO THE GARAGE AND GET A PAIR OF SCISSORS AND CUT THE SEATBELT TO GET HIM OUT. TO REPLACE THE SEATBELT IS GOING TO COST OVER $400 AND THE DEALER WILL NOT PAY FOR IT AS THEY SAID IT WAS OUR FAULT.
Other or unspecified, Feb 4, 2018
THE SUNROOF EXPLODED. I WAS DRIVING AND HEARD A LOUD NOISE THAT SEEMED TO COME FROM ABOVE. MY KIDS WERE BUCKLED IN THE BACK SEATS AND MY SON ASKED ME "WHAT WAS THAT DADDY"? HE THEN LOOKED UP AND NOTICED PIERCINGS IN THE UNDERNEATH SHEATH THAT LEADS TO THE SUNROOF VIEW. IT COULD NOT ROLL BACK FULLY. THERE WAS ALSO MOISTURE APPEARING THRU THE SHEATH OF THE ROOF. WHEN I GOT HOME AND GOT MY WIFE AND KIDS OUT. I LOOKED AND NOTICED A GAPING HOLE IN THE ROOF. I THEN REALIZED THE BACK PANEL WAS COMPLETELY SHATTERED WITH GLASS WEDGED ON THE SHEATH. WHICH IS A GOOD THING BECAUSE THE GLASS COULD HAVE DROPPED ON MY KIDS. MY WIFE AND I HAD TO COVER IT UP WITH CARDBOARD AND BLACK BAGS WHILE IN THE RAIN. I AM GOING BACK TO STAR HYUNDAI DEALERS TO REPORT THE PROBLEM AS IT'S SUNDAY 2/4 AND THEY ARE CLOSED.
Other or unspecified, Dec 23, 2017
DRIVING ALONE ON HIGHWAY, SUNROOF SPONTANEOUSLY EXPLODED. I WAS DRIVING ROUGHLY 100 KM / HE. THERE WAS NOTHING OVERHEAD OR VEHICLES AHEAD THAT WOULD CAUSE SOMETHING TO BREAK IT. THE INCIDENT WAS EXTREMELY LOUD, ALL THE GLASS FEEL OVER ME CAUSING A HUGE SAFETY CONCERN AS IT WAS AT HIGHWAY SPEEDS. THE SUNROOF IS A PANORAMIC SO IT WAS A HUGE AMOUNT OF GLASS. HYUNDAI WAS NOTIFIED NUMEROUS TIMES. THEY WOULD NOT ACKNOWLEDGE THIS HAD HAPPENED BEFORE, INSISTED SOMETHING HIT IT. HYUNDAI ALSO WOULD NOT COVER THE COST OF REPLACEMENT.
Other or unspecified, Oct 13, 2017
I HAVE A 2016 HYUNDAI SANTA FE SPORT. OVER THE LAST 3 MONTHS I'VE HAD 2 OCCASIONS (BOTH ON HIGHWAYS) WHEN THE ENGINE SHUT OFF WHILE DRIVING. THE LATEST OCCURRED THIS MORNING (9/26/2017) DURING RUSH HOUR. I WAS FORTUNATE IN THAT I HAD ENOUGH MOMENTUM TO NAVIGATE THE DEAD CAR ACROSS A LANE OF TRAFFIC TO THE SIDE. ON BOTH OCCASION, I WAS ABLE TO TURN THE KEY TO THE START POSITION, PUT THE CAR IN PARK AND START IT UP, LIKE NOTHING HAD OCCURRED. SINCE THE LAST OCCURANCE I HAVE SUBMITTED A CASE WITH HYUNDAI AND HAVE TAKEN THE CAR INTO A LOCAL DEALERSHIP TO LOOK INTO THE ISSUE. THE DEALERSHIP COULD NOT REPRODUCE THE ISSUE. THAT WAS ON 9/28. OUTSIDE OF AN EMAIL STATING THEY WOULD BE REACHING BACK OJT TO ME, I HAVEN'T HEARD ANYTHING. THE CAR HAS LESS THAN 32K MILES, SO THIS IS AN ISSUE.
Seat belts, Aug 28, 2017
NO SEAT BELT AUDIBLE ALARM NOTIFICATION WHEN THE BELT IS NOT BUCKLED WITH PASSENGER IN THE SEAT. SEE VIDEO WEB SITE HTTP://WWW.RECALLMASTERS.COM/NO-SEAT-BELT-WARNING-FOR-SOME-HYUNDAI-SANTA-FE-VEHICLES-VIDEO/
Electrical system, May 12, 2017
WHEN DRIVING THE PARKING LIGHT COMES ON, DOWNHILL ASSIST COMES ON AND THE TRACTION CONTROL GOES OFF, THEN THE SPEEDOMETER GOES FROM THE CURRANT SPEED TO ZERO THEN FLUTTERS BACK TO THE CORRECT SPEED, THEN REPEATS. THIS HAS HAPPENED AT SPEEDS FROM 25 MPH TO 70 MPH. DEALER SAYS THEY CAN'T FIND OUT WHAT IS WRONG.
Fuel/propulsion system, Apr 3, 2017
I BOUGHT THIS CAR 16 MONTHS AGO, THE GAS GAUGE STOPPED WORKING, I TOOK THE CAR TO LESTER GLENN HYUNDAI IN TOMS RIVER, NJ WHERE I BOUGHT IT. I USE THIS CAR AND COVER 5 STATES AS A TERRITORY MANAGER, THE WARRANTY EXPIRED 10,000 MILES AGO, THEY SAID THEY WILL TALK TO HYUNDAI TO SEE IF THEY WILL COVER PART. I FEEL AFTER 1 YEAR THIS PART SHOULD NEVER HAVE FAILED. I OWNED 3 HYUNDAI'S AND NEVER HAD THIS PROBLEM BEFORE. THIS PART SHOULD HAVE LASTED THE LIFE OF THE CAR.
Vehicle speed control, Jan 9, 2017
WIFE STOPPED AT STOP SIGN , CAR WOULD NOT RESPOND TO ACCELERATOR PEDAL , 1 BLOCK FROM HOME WAS ABLE TO IDLE CAR INTO DRIVE WAY. I GOT INTO CAR TO SEE WHAT WAS GOING ON FOUND SAME PROBLEM. I SHUT CAR OFF AND RESTARTED AND ACCELERATOR STARTED WORKING , PULLED INTO GARAGE AND CALLED HYUNDAI TO GET TOWED TO DEALER CAR NOT SAFE TO DRIVE.
Structure, Dec 5, 2016
THE ENTIRE PANARAMA SUNROOF EXPLODED ON MY 2016 SANTA FE WHILE TRAVELING ON INTERSTATE 81 @ 70 MPH IN PENNSYLVANIA YESTERDAY COVERING MY WIFE AND I WITH SHARDES OF GLASS. I UNDERSTAND THERE HAS BEEN OTHER INCIDENTS OF THIS NATURE POSTED ON GOOGLE. I CALLED THE DEALER AND GOT THE TYPICAL RUN AROUND. I DID NOT PASS UNDER ANY OVER PASSES AND TRAFFIC WAS NON EXISTENT.
Visibility/wiper, Nov 29, 2016
A. WIPER HEATERS, AS LISTED ON THE WINDOW INVOICE ARE NON-EXISTANT. I HAD SEVERAL FREEZE-UPS LAST WINTER CAUSING ME TO STOP THE CAR AND CLEAR THE BLADES MANUALLY, EVEN THOUGH THE FRONT DEFROST BUTTON WAS DEPRESSED. DEALER SAID IT WAS OPERATING AS IT SHOULD. (?? - I DISAGREE) B. DURING THE SUMMER I WAS GETTING MOISTURE ON THE INSIDE OF THE WINDSHIELD AND FRONT SIDE WINDOWS. I DISCOVERED A SOPPING WET FRONT PASSENGER FLOOR WHICH THE DEALER ATTRIBUTED TO SPIDERWEBS IN THE A/C CONDENSER DISCHARGE TUBE WHICH THEY "CLEANED" FOR NON WARRANTY $69 PRICE-POINT . WATER APPEARED ON CABIN FIREWALL / CONSOLE YESTERDAY, AS 'DEFROST /BLADE DEICER' ACTIVATES A/C; AND A CIRCLE OF EVENTS BEGINS AGAIN. THE PROBLEM REQUIRES DEFROST TO FUNCTION WHICH CAUSES MORE MOISTURE AND THE WIPERS STILL DO NOT HEAT UP (THE WINDSHIELD UNDER THE BLADES SEEMS TO GET WARM BUT NOT ENOUGH TO KEEP SNOW/ICE FROM THE EXCESSIVE BUILD-UP AND IT'S RESTRICTING AIR INTAKE AT THE PORTS UNDER THE REAR EDGE OF THE HOOD). VISIBILITY IS PROBLEM-MATIC IN THIS CAR'S MALFUNCTION AND DESIGN. THIS 2016 SANTAFE SPORT IS ONE YEAR OLD LAST WEEK.