2017 Hyundai Santa FE
Problems, recalls and owner-reported issues
Engine is the leading concern among 967 owner complaints filed for this model year. This is the highest complaint count among 25 Santa FE model years with reports.
Of the 2017 reports, 14 involved a crash and 23 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideFeb 3, 2022
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Campaign 22V056000 on NHTSA.gov
Engine and engine cooling, engineSep 20, 2017
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
The engine bearing wear may cause the vehicle to stall, increasing the risk of a crash.
Hyundai will notify all owners, and dealers will inspect and replace the engine, as necessary, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 168.
Campaign 17V578000 on NHTSA.gov
Latches/locks/linkages, hood, latchJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Campaign 17V358000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsMar 6, 2017
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
An underinflated inflated tire can increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the TPMS sensors, free of charge. The recall began March 31, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for the recall is 159.
Campaign 17V142000 on NHTSA.gov
Electrical system, wiringNov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Campaign 16V842000 on NHTSA.gov
Seat belts, front, warning light/devicesMar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Without a warning to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Hyundai will notify owners, and dealers will inspect and reroute the wires in the front seat belt buckle harnesses to their proper locations, as necessary, free of charge. The recall began on April 27, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 141.
Campaign 16V145000 on NHTSA.gov
Representative owner complaints
967 reports, newest first.
Power train, Jan 5, 2021
I HAVE TAKEN MY CAR IN 4 OR MORE TIMES BECAUSE THERE IS A SLIP IN THE TRANSMISSION AND THE CAR IS NOT SHIFTING PROPERLY. THIS WAS BOUGHT IN 2017 WITH 150 MILES, THE FIRST OCCUPANCY HAPPENED WITHIN MONTHS. I HAVE BEEN TOLD MY ENGINE WAS SENSITIVE AND NOT TO LET OTHERS DRIVE IT, TURN OFF THE CAR, OR THE DEALERSHIP HAS BEEN UNABLE TO DUPLICATE THE ERROR. I TOOK MY CAR IN IN NOVEMBER 2020 AND AFTER A FEW WEEKS IN THE SHOP, THEY WERE FINALLY ABLE TO 'FIND' THE ISSUE. I GOT MY CAR BACK WITH A REMANUFACTURED TRANSMISSION, MID-DECEMBER. THE DRIVE HOME WAS OKAY, BUT SINCE THEN THE ISSUE OCCURS MORE FREQUENTLY. COMING TO A STOP, THE RPMS JUMP, TURNING, THE RPMS JUMP. I AM UNABLE TO DRIVE 3/4 MILE DOWN THE ROAD WITHOUT MY CAR JERKING AND JOLTING. THIS CAR IS NOT SAFE. SEVERAL CUSTOMERS HAVE COMPLAINED OF THE SAME ISSUE IN THE PAST YEARS AND EVEN A LAWSUIT WAS BROUGHT UP, BUT THEN WAS DISMISSED. MY CAR VALUE HAS DROPPED ALMOST 50% BECAUSE OF THIS ISSUE. I AM WITHOUT A CAR, STILL PAYING FOR MY LEASE, AND INSURANCE ON A CAR THAT DOES NOT SERVE ITS PROPER FUNCTION.
Power train, Engine, Dec 26, 2020
I HAVE HAD ON AT LEAST A HALF DOZEN TIMES WHERE THE VEHICLE WILL NOT ACCELERATE AFTER STOPPING, AND THEN ATTEMPTING TO ACCELERATE. FOR EXAMPLE: LEAVING A PARKING LOT GOING ONTO A ROADWAY ATTEMPTING TO ACCELERATE QUICKLY TO GET UP TO THE SPEED LIMIT. ATTEMPTING TO TURN LEFT AT A FLASHING RED LEFT TURN LANE TRAFFIC LIGHT. THE VEHICLE WILL ROLL ABOUT 10-20', BUT WILL NOT ACCELERATE, LIKE THE TRANSMISSION IS NOT ENGAGING. SOMETIMES THE ENGINE WILL REV TO 4000-5000RPMS. I WILL QUICKLY LET OFF OF THE THROTTLE, THEN IT WILL TAKE OFF. THE ENGINE DOES NOT REV EVERY TIME. THE DEALERSHIP REPLACED A MODULE ON THE TRANSMISSION APPROXIMATELY ONE YEAR AGO, BUT IT DID NOT HELP. THEY HAD IT FOR ONE DAY IN JULY 2020, ATTEMPTING TO REPLICATE THE PROBLEM, BUT TO NO AVAIL. THE MOST RECENT INCIDENT WITH THE VEHICLE WHERE THIS FAILURE TO ACCELERATE OCCURRED WAS 12/26/2020, WHERE UPON LEAVING A SERVICE STATION ONTO A FOUR LANE ROAD, IT ONCE AGAIN ROLLED TO 10-15 MPH, BUT WOULD NOT GO WHILE THE ENGINE RPMS WENT TO 4000. AS TRAFFIC WAS RAPIDLY APPROACHING I KEPT MY FOOT ON THE THROTTLE, AND IT FINALLY STARTED PICKING UP SPEED. THIS IS GETTING TO BE A DANGEROUS VEHICLE TO DRIVE.
Engine, Dec 15, 2020
TL* THE CONTACT OWNS OWN A 2017 HYUNDAI SANT FE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS A RUBBING AND FRICTION SOUND COMING FROM UNDER THE HOOD. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V578000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SYCAMORE HYUNDAI (1380 DEKALB AVENUE, SYCAMORE, IL 60178, (815) 895-4584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED AND THERE WAS METAL SHAVINGS IN THE OIL FILTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. INVALID VIN.
Other or unspecified, Engine, Dec 11, 2020
MY VEHICLE WILL PERIODICALLY STALL WHEN AT A COMPLETE STOP. VIN DOES NOT SHOW RECALLS, BUT THERE ARE RECALLS FOR OTHER 2017 SANTA FE VEHICLES WITH THE SAME ISSUE. MY VEHICLE WAS MADE IN 2017,THE RECALL WAS IN NOVEMBER 2017; THEREFORE I DO NOT UNDERSTAND WHY MY VIN IS NOT SHOWING THAT A RECALL IS WARRANTED AS THE PARTS WOULD HAVE BEEN USED TO MAKE IT. THIS CAN LITERALLY INCREASE THE RISK OF A CRASH. I WILL ALSO BE CONTACTING HYUNDAI CUSTOMER SERVICE.
Visibility, Dec 4, 2020
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PANORAMIC SUN ROOF SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061, (913) 324-7200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUN ROOF GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SUN ROOF FAILED TO CLOSE ONCE THE GLASS WAS REPLACED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE TILT LEVEL AND FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 100,000.
Engine, Nov 11, 2020
THE CAR HAS ALWAYS RAN THROUGH OIL SINCE IT WAS FIRST PURCHASED, BUT RECENTLY THE CAR DEVELOPED A MAJOR OIL LEAK. IT IS ONLY 4 YEARS OLD WITH REGULAR MAINTENANCE. CHECKED SEALS OF OIL FILTER AND EVERYTHING CHECKED OUT OK.
Suspension, Wheels, Other or unspecified, Nov 10, 2020
THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Fuel/propulsion system, Nov 9, 2020
WHILE DRIVING MY 2017 HYUNDAI SANTA FE SPORT 2.0T TO ENTER THE FREEWAY, THE CAR WOULD NOT ACCELERATE NORMALLY. IT STARTED TO SHAKE AND FELT LIKE THE ENGINE WAS "MISFIRING" AFTER SEVERAL MINUTES, I WAS ABLE TO GET UP TO 60MPH. I TRIED TAKING MY FOOT OFF OF THE ACCELERATOR AND PRESSING IT AGAIN BUT IT WOULD ONLY LOSE SPEED AND THEN I'D HAVE TO WORK MY WAY UP TO 60 MPH. I WAS TRAVELLING STRAIGHT AND ON A FLAT ROAD. ENGINE LIGHT WOULD COME ON WHEN FOOT WAS ON ACCELERATOR, THEN IT WENT OFF. ONCE I WAS OFF THE FREEWAY AND TRIED TO MAKE A RIGHT TURN FROM A STOP, CAR WOULDN'T ACCELERATE GOING UP THE INCLINE AND THE CAR BEHIND ME ALMOST HIT MY TAIL END. FINALLY,I TURNED LEFT TO GO UP THE HILL TOWARD MY HOUSE, I COULD ONLY GET UP TO 15 MPH BUT RPMS WERE BETWEEN 3500-4000. LUCKILY THERE WAS NO TRAFFIC BEHIND ME BUT I WAS AFRAID I WASN'T GOING TO MAKE IT UP THE STREET OR THAT SOME CAR WOULD COME UP BEHIND ME AND MY CAR WOULD STOP. IN ORDER FOR A CAR TO BE SAFE IT NEEDS TO BE RELIABLE IN ACCELERATION AS MUCH AS BRAKING AND STEERING! I HAVE AN APPOINTMENT AT THE DEALERSHIP DAY AFTER TOMORROW.
Visibility, Oct 5, 2020
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE CONTACT BECAME AWARE THAT THE WINDSHIELD WAS CRACKED VERTICALLY AND HORIZONTALLY IN THE CENTER OF THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED TWICE DUE TO BEING DAMAGED BY ROCKS. THE REPAIR WAS COMPLETED AT HER RESIDENCE BY SAFELITE AUTO GLASS. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 19,271.
Power train, Vehicle speed control, Fuel/propulsion system, Oct 2, 2020
DURING ACCELERATION FROM A STOP SIGN/RED LIGHT OR TURNING THE ENGINE HESITATES FOR APPROXIMATELY 5 SECONDS AFTER SEVERAL TRIES BEFORE REACHING DESIRED SPEED. WHEN USING CRUISE CONTROL ON FREEWAYS THERE IS A 10 TO 15 SECOND DELAY WHEN ACCELERATING OR PASSING ANOTHER VEHICLE WHICH IN ONE INSTANCE CAUSED A NEAR ACCIDENT ON A HIGH SPEED FREEWAY. MY VEHICLE SLOWED DOWN CAUSING OTHER VEHICLES GO AROUND ME PASSING FROM THE RIGHT SIDE LANE. THESE HESITATIONS HAVE CAUSED ME SEVERAL NEAR ACCIDENTS AND MAKES ME NOT FEEL CONFIDENT WHEN DRIVING THIS CAR. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ON MANY OCCASIONS AND THEY REPORT NO ERROR CODES SHOW UP AND, THE MECHANIC CANNOT DUPLICATE THE PROBLEM. HOWEVER, THE DEALER REPLACED THE TRANSMISSION EARLIER THIS YEAR. THERE HAS BEEN NO IMPROVEMENT. I HAVE REVIEWED MANY OTHER COMPLAINTS OF THIS HESITATION PROBLEM. WILL IT TAKE DEATH REPORTS TO HELP US OWNERS? MY ISSUE BEGAN IN 2018 RIGHT AFTER PURCHASE AND THE PROBLEM IS OCCURRING MORE OFTEN NOW. NO HELP IS IN SIGHT WHEN HYUNDAI AND THE DEALERSHIP REFUSES TO ADMIT THE PROBLEM AND MAKES ME AND OTHER OWNERS FEEL LIKE WE DON'T KNOW OUR VEHICLES OR OUR OWN MINDS!! WE NEED HELP BEFORE A DEATH OCCURS NOT AFTER!!
Power train, Engine, Sep 13, 2020
THIS VEHICLE HAS A INTERMITTENT ACCELERATION PROBLEM WHICH CAUSES A DELAY IN THE VEHICLE MOVEMENT. THE DEALER STATED THEY CANNOT DUPLICATE THE PROBLEM HOWEVER THE ISSUE DOES EXIST. MANY OWNERS ARE HAVING THE SAME PROBLEM AS I READ ON LINE.
Engine, Sep 9, 2020
BEEN LOSING OIL INBETWEEN OIL CHANGES AS DOCUMENTED BY FACILITIES THAT CHANGED IT AND NOTHING WAS SAID BY DEALER WHEN I ASKED IF IT WAS A PROBLEM AT THE MOST RECENT OIL CHANGE. TODAY MY ENGINE LIGHT CAME ON AND BLEW AND WAS BONE DRY. I WAS ON THE INTERSTATE AND IT STOPPED ACCELERATING AND KNOCKING. I HAD IT TOWED TO DEALERSHIP.
Engine, Jul 8, 2020
THE CAR IS SLUGGISH ON ACCELERATION. LOOKING UP FORUMS IT SEEMS THAT QUITE A FEW ARE EXPERIENCING THIS. I JUST READ "I JUST READ AN ARTICLE THAT SAID THAT HYUNDAI WILL BE REPLACING SOME ENGINES FOR THIS SAME ISSUE DUE TO A MANUFACTURING DEFECT WITH THE CRANKSHAFT PIN." ON A FORUM.
Electrical system, Jun 9, 2020
VEHICLE LOSES ALL ELECTRICAL POWER, DESPITE HAVING A NEW BATTERY INSTALLED BY DEALER. BATTERY RUNS DOWN, SOMETIMES OVERNIGHT. DEALER CANNOT FIND ANY ISSUES, THOUGH SOMETHING CLEARLY IS DRAINING BATTERY POWER VERY QUICKLY. IT HAS HAPPENED AT LEAST 5 TIMES IN THE PAST 3 MONTHS. VEHICLE IS OPERATED OFTEN ENOUGH TO PRECLUDE SUCH BATTERY DRAINAGE. I AM BRINGING IT BACK TO THE DEALER AGAIN ON 11 JUNE, AS THIS OCCURRED AGAIN TODAY (9 JUNE). I PURCHASED A PORTABLE MACHINE THAT JUMPS THE CAR BECAUSE THIS HAPPENS SO OFTEN. MY SPOUSE IS THE PRIMARY OPERATOR OF THIS VEHICLE AND I FEAR THAT THE ELECTRICAL WILL FAIL UNEXPECTEDLY AND POSE A SAFETY PROBLEM. THIS IS A DESIGN FLAW OR A LEMON! *TR
Power train, Apr 30, 2020
WHEN ACCELERATING, MY VEHICLE HESITATES PRESENTING A SAFETY ISSUE WHEN MERGING ONTO HIGHWAYS OR MAKING LANE CHANGES. COULD ABSOLUTELY LEAD TO AN ACCIDENT, ESPECIALLY THE RISK OF BEING REAR ENDED. ALSO WHEN TURNING, HESITATES WHEN SPEEDING UP AFTER THE TURN. SAME WITH STOPS.
Engine, Apr 26, 2020
BAD HESITATION PROBLEM MANY TIMES AS FOUR TIMES A DAY WHEN YOU STEP ON THE GAS THERE'S NOTHING SOMETIMES LUNGING FORWARD ALMOST GETTING HIT BY ON COMING CAR BEEN THIS WAY SINCE I PURCHASED IN 2018 HAD IN THE SHOP TWICE CANT FIND ANYTHING BECAUSE NO CODES SHAME MECHANIC CAN'T DO ANYTHING UNLESS THERE ARE CODES. VERY DANGEROUS LITERALLY 1000 OF COMPLAINS ON THE INTERNET SINCE 2016 SINCE SUV WAS MANUFACTURED
Steering, Mar 6, 2020
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS, THE STEERING WHEEL BECAME UNRESPONSIVE. WHILE ATTEMPTING TO CORRECT THE FAILURE, THE VEHICLE WOULD OVER STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB BELL FORD LOCATED AT (7125 RITCHIE HWY, GLEN BURNIE, MD 21061) AND WAS DIAGNOSED BUT THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Engine, Feb 29, 2020
THE OIL LIGHT BEGAN FLICKERING ON AND OFF AT RANDOM TIMES WHILE DRIVING. MECHANIC FOUND THAT REAR SEAL BROKE, CAUSING FLUID TO SLOWLY DRIP. HOWEVER, OIL WAS CHECKED AND STILL FULL. I REPLACED THE REAR SEAL, BUT OIL LIGHT CONTINUED FLASHING ON AND OFF. THERE WAS METALLIC DEBRIS FOUND INSIDE THE OIL. COME TO FIND OUT THE ENGINE NEEDS REPLACED.
Power train, Vehicle speed control, Feb 26, 2020
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AND WAS TOWED TO MILLER HYUNDAI LOCATED AT (4455 VESTAL PKWY E, VESTAL, NY 13850) WHERE UNKNOWN REPAIRS WERE PROVIDED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS REPAIRED A TOTAL OF 6 TIMES BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND OFFERED MINIMAL MONETARY ASSISTANCE. THE FAILURE MILEAGE WAS 29,792.
Steering, Seat belts, Feb 17, 2020
1. STEERING= STICKING STEERING AND PROBLEMS KEEPING CAR STRAIGHT. DRIVING 2. NO WARNING CHIME FRONT PASSENGER SEAT. WHEN DRIVING
Power train, Feb 16, 2020
GO THROUGH CAR WASH MUST HAVE UNDER BODY SPRAYED TYPE OF CAR WASH . I LEAVE P1326 CODE VEHICLE GOES INTO LIMP MODE ALREADY HAD WIRE HARNESS REPLACED BY DEALER. DIDN'T CORRELATE CAR WASH UNTIL I RECALLED GETTING SAME ONE FIRST DAY IT OCCURRED WHEN I BROUGHT IN FOR REPAIR. KNOCK SENSOR HARNESS WHEN I CLEAR CODE GOES AWAY. LOTS OF PEOPLE SEEING IT HAPPEN DRIVING IN RAIN VERY DANGEROUS REDUCTION IN SPEED TAKES FOREVER TO ACCELERATE WHEN HITS NEW GEAR DANGEROUS.
Power train, Feb 15, 2020
MY 2018 HYUNDAI SANTE FE WAS PURCHASE 'CERTIFIED' USED FROM PUENTE HILLS HYUNDAI IN SOUTHERN CALIFORNIA. ABOUT A YEAR INTO OWNING MY CAR IT BEGAN TO JERK AND FELT LIKE I WENT OVER A HARD BUMP WHEN I WOULD ACCELERATE FROM A STOP AND THEN BEGAN DOING IT WHILE I WOULD DRIVE UP HILLS. PUENTE HILLS HYUNDAI INFORMED ME THERE WAS A RECALL AND THAT THE RECALL WOULD 'SOLVE' THE ISSUE. AFTER I GOT MY CAR BACK, A FEW WEEKS LATER IT STARTED AGAIN. BUT HAPPENED LESS OFTEN THEN BEFORE. I RECENTLY TOOK MY CAR IN AND WAS TOLD THAT PUENTE HILLS HYUNDAI WAS ABLE TO RECREATE THE JERKING AND WOULD CALL THE EXTENDED WARRANTY COMPANY TO HAVE THEM COME CONFIRM THE ISSUE. WHEN THE WARRANTY COMPANY FINALLY CAME OUT, THEY UNSUCCESSFULLY RECREATING THE JERKING SOUND AND TOLD HYUNDAI MY CAR IS 'SAFE' TO DRIVE AND NOTHING IS WRONG WITH IT. HYUNDAI TRIED TO TELL ME TO TAKE THE CAR BACK SINCE THERE IS NOTHING THEY CAN DO TO FIX THE ISSUE SINCE THE WARRANTY COMPANY SAID IT WAS 'SAFE'. I REFUSED TO TAKE IT BACK DUE MY SAFETY AND THE SAFETY OF MY UNBORN CHILD AND WAS TOLD THEY WOULD KEEP IT AGAIN TO SEE IF THEY CAN RECREATE THE JERKING AND THEN CONTACT HYUNDAI DIRECTLY TO SEE IF THEY'LL COME CHECK IT OUT. BUT WASN'T GUARANTEED THAT THEY WOULD FIX AND OR BE ABLE TO SOLVE THE ISSUE. I HAVE CHECKED ONLINE AND SEEN THAT SEVERAL PEOPLE OWNING THIS SAME MAKE AND MODEL HAVE SIMILAR COMPLAINTS AND HAVE COMPLAINED TO YOU GUYS AND WAS HOPING THAT MY COMPLAINT WILL BE HONORED MORE THAN IT HAS BEEN AT THIS DEALERSHIP. THE JERKING MOTION HAPPENED WHEN BACKING OUT OF MY DRIVE WAY, ACCELERATING FROM A STOP SIGN, DRIVING ON THE FREEWAY, GOING UP HILL, OR BACKING OUT OF A PARKING STOP AND MOVING BACK INTO DRIVE.
Power train, Vehicle speed control, Other or unspecified, Feb 2, 2020
ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.
Power train, Engine, Jan 31, 2020
THERE HAS BEEN SOME ENGINE NOISE FOR 2 MONTHS OR SO. . I THEN HAD AN OIL LEAK AND THE DEALER SAID THAT THE ENGINE NOISE WAS FROM CRANKSHAFT AND MAYBE A BEARING INSIDE. I HAVE 74, 000 MILES ON VEHICLE AND HAVE A 10 YEAR 125000 MILE EXTENDED WARRANTY. I WAS AT THE DEALER TODAY AND THEY GAVE ME THE NEWS ABOUT MAYBE CRANKSHAFT BEARING. THE HYUNDAI MOTOR COMPANY HAS A RECALL ON YOUR SITE ABOUT 2017 HYUNDAI SANTA FE HAVING DEFECT IN A PIN IN THE CRANKSHAFT THAT WEARS THE BEARING. THIS SEEMS LIKE EXACTLY WHAT DEALER IS TELLING ME. MY QUESTION IS , THE RECALL SAYS THAT HYUNDAI MOTOR COMPANY RECALLED 420 2017 HYUNDAI SANTA FE'S THAT WERE PRODUCED BETWEEN JANUARY 26 2017 AND FEBRUARY 13 2017. MY SANTA FE WAS ACTUALLY PRODUCED ON JANUARY 14 2017, WHICH IS ONLY 12 DAYS PRIOR TO THE START OF THE OFFICIAL RECALL PRODUCTION DATE OF JANUARY 26. HOW DOES HYUNDAI MOTOR COMPANY KNOW THAT MY VEHICLE WAS NOT PRODUCED WITH THIS FAULTY PIN IN THE CRANKSHAFT THAT CAUSES BEARING FAILURE? THANK YOU VERY MUCH FOR THIS WEBSITE AND I HOPE SOMEONE CAN ENLIGHTEN ME AS TO WHAT I MAY BE ABLE TO DO RIGHT NOW.
Visibility/wiper, Jan 28, 2020
WHILE BACKING OUT OF MY GARAGE I HEARD A POP AND LOOKED AT MY REARVIEW MIRROR, MY REAR WINDOW HAD EXPLODED OUT. NOTHING WAS NEAR TO HIT IT FROM INSIDE.