2002 Hyundai Sonata
Problems, recalls and owner-reported issues
Structure is the leading concern among 325 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Sonata model years with reports.
Of the 2002 reports, 31 involved a crash and 4 involved a fire. 54 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, doors, latchAug 7, 2009
HYUNDAI IS RECALLING 82 MODEL YEAR 2002-2003 SONATA VEHICLES. REPEATED USE OF THE INTERIOR DOOR HANDLE MAY CAUSE WEAR OF THE CHROME PLATING. IF THE TOP EDGE OF THE HANDLE HAS VERY THIN CHROME PLATING THAT PORTION OF THE PLATING MAY WEAR AWAY MORE EASILY THAN MORE THICKLY PLATED AREAS AS THE DOOR HANDLE IS USED. THE WORN CHROME PLATING ON THE UPPER EDGE OF THE HANDLE MAY RESULT IN A CRACK OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE, WHICH MAY FORM A SHARP EDGE.
A SHARP EDGE COULD LACERATE OR OTHERWISE INJURE A VEHICLE OCCUPANT.
DEALERS WILL REPAIR THE CHROME PLATED INTERIOR DOOR HANDLE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 16, 2009. OWNERS MAY CONTACT HYUNDAI OF PUERTO RICO AT 1-787-999-3333.
Campaign 09V317000 on NHTSA.gov
Latches/locks/linkages, doors, latchMay 21, 2009
HYUNDAI IS RECALLING 91,350 MY 2002-2003 HYUNDAI SONATA VEHICLES. REPEATED USE OF THE INTERIOR DOOR HANDLE MAY CAUSE WEAR OF THE CHROME PLATE. IF THE TOP EDGE OF THE HANDLE HAS VERY THIN CHROME PLATING, THAT PORTION OF THE PLATING MAY WEAR AWAY MORE EASILY THAN MORE THICKLY PLATED AREAS AS THE DOOR HANDLE IS USED. THE WORN CHROME PLATING ON THE UPPER EDGE OF THE HANDLE MAY RESULT IN A CRACK OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE, WHICH MAY FORM A SHARP EDGE.
THIS MAY INFLICT LACERATION INJURIES TO ANYONE USING THE DOOR HANDLE.
DEALERS WILL REPAIR THE CHROME PLATED INTERIOR DOOR HANDLE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2009. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 09V171000 on NHTSA.gov
SuspensionApr 16, 2009
HYUNDAI IS RECALLING 188,282 MY 2001-2004 SONATA AND MY 2001-2004 XG300 AND XG350 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME.
IF THAT HAPPENS, THE VEHICLE MAY LOSE DRIVE POWER TO THE WHEELS, AND THE FRONT WHEEL MAY MAKE CONTACT WITH THE FENDER OR WHEEL WELL, THEREBY INCREASING THE RISK OF A CRASH.
DEALERS WILL MEASURE THE THICKNESS OF THE FRONT SUB-FRAME AND INSPECT THE FRONT SUB-FRAME FOR CORROSION DAMAGE AND, IF NECESSARY, THE FRONT SUB-FRAME WILL BE REPLACED WITH A NEW SUB-FRAME THAT INCORPORATES ADDITIONAL HOLES IN THE UPPER AND LOWER PANELS. IF THE FRONT SUB-FRAME DOES NOT REQUIRE REPLACEMENT, THE DEALER WILL ADD DRAINAGE HOLES TO THE SUB-FRAME AND WILL TREAT THE SUB-FRAME WITH RUST-PROOFING MATERIAL TO STOP THE CORROSION PROCESS. THIS PROCEDURE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 09V124000 on NHTSA.gov
Fuel system, gasoline, storageJul 26, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY" A VALVE ON THE FUEL TANK ASSEMBLY MAY NOT CLOSE PROPERLY. IF A VEHICLE ROLLS OVER AND THE FUEL TANK ASSEMBLY VALVE IS NOT PROPERLY CLOSED, FUEL SPILLAGE MAY OCCUR.
FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. THE RECALL BEGAN ON OCTOBER 5, 2004. OWNERS SHOULD CONTACT HYUNDAI DE PUERTO RICO AT 1-800-981-0188.
Campaign 04V369000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyApr 9, 2004
SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN ON JUNE 30, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 04V178000 on NHTSA.gov
Tires, temporary/emergency spare tireMar 17, 2003
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A TRACTION CONTROL SYSTEM (TCS), IF THE T125/70D-15 COMPACT SPARE TIRE IS INSTALLED ON A FRONT WHEEL POSITION, THE TCS MAY INADVERTENTLY ACTIVATE BEGINNING AT SPEEDS OF 20 MPH.
INADVERTENT ACTIVATION OF THE TCS WILL CAUSE AUTOMATIC APPLICATION OF THE BRAKE AT THE WHEEL WHERE THE COMPACT SPARE TIRE IS INSTALLED. INADVERTENT BRAKE APPLICATION COULD CAUSE OVERHEATING AND DAMAGE TO THE BRAKE, AND MAY PREVENT THE VEHICLE FROM BEING DRIVEN AT SPEEDS ABOVE 20 MPH, WHICH COULD RESULT IN A CRASH.
DEALERS WILL REPLACE THE SPARE TIRE WITH A NEW LARGER DIAMETER T125/80R-15 COMPACT SPARE TIRE AND A NEW TIRE PRESSURE LABEL WILL BE INSTALLED ON THE DRIVER'S DOOR TO PROVIDE INFORMATION APPLICABLE TO THE T125/80R-15 COMPACT SPARE TIRE. VEHICLES PRODUCED FROM NOVEMBER 15, 2002 THROUGH DECEMBER 16 2002, ALREADY CONTAIN T125/80R-15 COMPACT SPARE TIRES, WILL ONLY REQUIRE NEW TIRE PRESSURE LABELS. OWNER NOTIFICATION BEGAN JUNE 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 03V097000 on NHTSA.gov
Air bags, side/windowMay 24, 2002
ON CERTAIN PASSENGER VEHICLES, THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SIDE IMPACT AIR BAG SATELLITE SENSORS MAY BE TOO SENSITIVE TO SOME LATERAL ACCELERATIONS THAT ARE NOT CAUSED BY SIDE IMPACTS TO THE VEHICLE, SUCH AS FORCEFULLY SLAMMING A DOOR CLOSED.
INADVERTENT DEPLOYMENT OF A SRS SIDE IMPACT AIR BAG WHEN A SIDE IMPACT CRASH HAS NOT OCCURRED COULD INCREASE THE RISK OF INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE IMPACT AIR BAG SATELLITE SENSORS. OWNER NOTIFICATION BEGAN JULY 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Campaign 02V145000 on NHTSA.gov
Representative owner complaints: air bags
52 reports, newest first. Show all
Air bags, Mar 18, 2020, crash
MY ROOMMATE GOT INTO A T BONE TYPE ACCIDENT SHE WAS GOING AT LEAST 25MPH AND THE AIR BAG DID NOT DEPLOY BUT IT HIT HARD ENOUGH TO RIP THE CORE SUPPORT OFF, WE HAVE PICTURES. SHE DID NOT TAKE THE AMBULANCE BUT SHE'S WILL PROBABLY GO TO THE ER LATER
Air bags, Jul 25, 2016
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE HIT A POT HOLE AND THE PASSENGER AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 181,800. THE VIN WAS UNAVAILABLE.
Air bags, Oct 6, 2015
AIR BAG LITE STAYS ON, HAD NO ACCIDENTS, OR CRASHES, DEALER WANTED ME, TO SPEND A ARM AND LEG TO REPLACE THE MODULE CONTROL UNIT. I SENSED, THAT THAT MAY NOT BE THE PROBLEM, I TOOK IT TO A INDEPENDENT SHOP, AND HAD IT DIAGNOSED, WITH A SCANNER, AND THE SCANNER SHOWED A CODE BD1406 PPD. WHICH STANDS FOR PASSENGER PRESENCE DETECTOR, AND SHOWED THAT IT WAS DEFECTIVE. SO ITS A FAULTY SENSOR. WHICH TRANSLATES TO A MANUFACTURER DEFECT. I CANNOT AFFORD, TO SPEND $1.500 FOR A MODULE, WHEN IT SHOULD ONLY BE THE DEFECTIVE SENSOR UNDER THE PASSENGER SEAT, WHICH SHOULD TOTAL AROUND $360.00 INCLUDING LABOR, AND THE HYUNDAI MANUFACTURER SHOULD BE RESPONSIBLE FOR THE FIX. BEFORE I GET INVOLVED IN A ACCIDENT, AND MY LIFE IS AT STAKE, INCLUDING MY CHILDREN, AND WIFE. I CONTACTED, HYUNDAI, AND STATED THAT I HAVE A DEFECT, AND THEY WANTED PROOF, AS FROM, A DEALERSHIP, OR OTHERWISE. PLEASE LET ME KNOW HOW TO RESOLVE THIS DANGEROUS DAILY TASK.
Air bags, Oct 31, 2014
TL * THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SIDE AIR BAG CONNECTORS AND WIRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 150,000.
Air bags, Aug 25, 2014
I HAVE HAD THE SONATA AT THE ARAPAHOE HYUNDAI DEALER ON TWO DIFFERENT OCCASIONS HAVING THE AIRBAG LIGHT RESET/FIXED THEY TOLD ME IT WAS A CONNECTION PROBLEM AND THEY HAD TO USE A SPECIAL GRACE TO FIX IT NOW IT'S THE THIRD TIME THE LIGHT HAS COME ON AND I'M HAVING TO TAKE IT BACK TO THE DEALER AGAIN NOT KNOWING WHAT THEY'RE GOING TO FIND THIS TIME. LOOKING ON THE INTERNET THERE'S HUNDREDS AND HUNDREDS OF PEOPLE WITH PROBLEMS WITH SONATA AIRBAG LIGHTS LOOKS LIKE THIS IS A PROBLEM THAT HYUNDAI NEEDS TO RECALL. I'VE BEEN TOLD BY THE DEALER THAT THE AIRBAG SYSTEM WILL NOT WORK IF THE AIR BAG LIGHT IS ON THANK YOU *TR
Air bags, Jul 15, 2014, crash
MY 2002 HYUNDAI SONATA AIR BAG LIGHT HAS BEEN ON SINCE 2009 I HAVE BOUGHT IT TO ONE MECHANIC HE CLEANED AND TIGHTENED THE AIR BAG HARNESS UNDER DRIVER AND PASSENGER SEAT THEY STAYED OUT BRIEFLY AND CAME BACK ON SHORTLY THERAFTER. BROUGHT IT TO ANOTHER MECHANIC AND HE COULDN T FIX IT. CALLED LOCAL DEALER AND THEY SAID THEIR ARE NO ACTIVE RECALLS AND COULD BE ALOT OF MONEY. I LOOKED ONLINE AND OTHER 2002 HYUNDAI SONATA OWNERS WENT TO DEALER S AND PAID ALOT MONEY AND LIGHT KEPT COMING ON.JULY 12,2014 I HAD A COLLISION WITH CAR IN FRONT OF ME AND AIRBAGS DIDN T DEPLOY AIR BAG LIGHT WAS ON PASSENGER WAS HURT BRUISED RIBS 3 YEAR OLD HAD RED MARK FROM SHOULDER HARNESS OF CAR SEAT. I HAVE NOTICED ONLINE THEIR ARE 1000 S OF THESE COMPLAINTS OF AIRBAG LIGHTS ON AND I M ASKING FOR YOU TO GET AFTER HYUNDAI TO RECALL THE 2002 AND FIX THE AIR BAG LIGHT PROBLEM . PEOPLE S SAFETY IS AT STAKE..UPDATED 10/21/14 *BF *TR UPDATED 4/2/2015 *JS
Steering, Air bags, Jul 10, 2014, crash
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE POWER STEERING STOP WORKING AND AS A RESULT, THE VEHICLE CRASHED INTO A BARRIER. THERE WERE NO INJURIES. THE DRIVER SIDE AIR BAG DEPLOYED AND THE AIR BAG WARNING LAMP ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WAS FILLED WITH SMOKE AND THERE WAS NO PRESSURE ON THE AIR BAG. THE VEHICLE WAS TOWED TO HER RESIDENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS NOTHING WRONG WITH THE AIR BAG. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Air bags, Apr 7, 2014
WHILE CLEANING OUT THE VEHICLE, I HAD THE FRONT PASSENGER SIDE DOOR OPEN AND WHEN I WENT TO SHUT THE DOOR, THE WIND TOOK IT AND IT SLAMMED SHUT. AS A RESULT, THE AIR BAG ON THE SIDE OF THE SEAT DEPLOYED. AFTER RESEARCHING, I FOUND THAT MODELS OF MY VEHICLE HAD SIMILAR RECALLS WITH THE SAME SUMMARY OF INCIDENTS. I SPOKE WITH THE NATIONAL DEALER HOTLINE AND I WAS TOLD THAT THE VEHICLE MISSED THE RECALL BY 3 DAYS. I AM NOW WAITING TO HEAR BACK FROM A SERVICEMAN TO SEE IF THEY CAN DO ANYTHING ABOUT IT. *TR
Air bags, Dec 5, 2012
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE PARKED, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC TIGHTENED THE FRONT PASSENGER SEAT HARNESS BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Air bags, Jul 5, 2012
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE SENSOR LIGHT FOR THE AIR BAGS REMAINED ILLUMINATED AT ALL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 02V145000 (AIR BAGS:SIDE/ WINDOW ) AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Air bags, May 16, 2011
I HAVE A HYUNDAI SONATA 2002. THE 'AIRBAG' LIGHT HAS BEEN ON CONSTANTLY FOR OVER 4 YEARS. JUST RECENTLY I WANT TO SELL THE CAR AND STARTED TO LOOK UP HOW TO FIX THIS PROBLEM, SINCE I COULD NEVER AFFORD IT BEFORE. I FOUND OUT THAT THOUSANDS OF OTHER HYUNDAI SONATA OWNERS ARE HAVING THE SAME PROBLEM, AND THAT THE AIR BAG DOES NOT WORK AS LONG AS THIS LIGHT IS ON. THIS IS A DEFECT FROM HYUNDAI AND SHOULD NOT BE THE BURDEN OF THE CONSUMER. HYUNDAI NEEDS TO FIX THIS PROBLEM FOR ALL OF ITS VEHICLES YEARS 2000 - 2008 WHETHER THE WARRANTY HAS EXPIRED OR NOT. IT IS A TRAVESTY!! *TR
Air bags, Feb 24, 2011
MY AIR BAG LIGHT CAME ON. IT STAYS ON WHILE DRIVING NOW. UPDATED 03/10/11 *BF
Air bags, Feb 18, 2011
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT BOTH SIDE AIR BAGS SENSOR LIGHTS ILLUMINATED CONSTANTLY. RECALL NHTSA CAMPAIGN ID NUMBER: 02V145000; AIR BAGS: SIDE/WINDOW WAS RELATED TO THE FAILURE WHICH DOESNT INCLUDE HIS VIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THEY HAD TO PERFORM A DIAGNOSTIC TEST TO SEE WHAT CAUSED THE LIGHT TO ILLUMINATE CONSTANTLY. THE CONTACT WAS RESPONSIBLE FOR THE COST OF THE DIAGNOSTIC TEST. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000.
Air bags, Nov 23, 2010, crash
TL*THE CONTACT OWNED A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER WAS REPORTED INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK LOT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Air bags, Sep 6, 2010
2002 HYUNDAI SONATA 82,000 MILES ON IT, AIR BAG LITE ON ALL THE TIME MANUFACTURE NO HELP IN RESOLVING PROBLEM,THERE WAS A RECALL FOR THE AIRBAGS BUT NOT FOR THIS VEHICLE. *TR
Air bags, Jun 10, 2010, crash
WAS IN ACCIDENT AIRBAG DID NOT DEPLOY. *TR
Air bags, Jun 5, 2010, crash
WAS IN ACCIDENT AIRBAG DID NOT DEPLOY. *TR
Steering, Air bags, Mar 9, 2009
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG INDICATOR HAS REMAINED ILLUMINATED IN HER VEHICLE SINCE NOVEMBER OF 2007. SHE TOOK THE VEHICLE TO THE DEALER FOUR TIMES AND THEY ATTEMPTED TO REPAIR THE HARNESS IN ORDER TO REMEDY THE ISSUE. HOWEVER, THE INDICATOR ILLUMINATED AGAIN A FEW DAYS LATER. THE MANUFACTURER COULD NOT ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE BETTER BUSINESS BUREAU REFERRED THE CONTACT TO NHTSA. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000 AND FAILURE MILEAGE WAS APPROXIMATELY 55,000. UPDATED 04-14-09 *BF THE TIE ROD WAS REPLACED. UPDATED 04/16/09.*JB
Air bags, Seat belts, Jan 22, 2009
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNEXPECTEDLY. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE. UPDATED 03/09/09. *LJ THE CONSUMER ALSO STATED THE SEAT BELT LIGHT ILLUMINATED. UPDATED 03/11/09. *JB
Air bags, Jul 26, 2008
AIR BAG LIGHT STAYS ON MY 2002 HYUNDAI SONATA. THIS HAS BEEN A PROBLEM ON AND OFF FOR THE PAST FOUR YEARS. THE CAR WAS CHECKED OUT BY HYUNDAI DEALERS IN STATEN ISLAND AND NEW JERSEY FOUR DIFFERENT TIMES. EVERY TIME WITH A CODE B1738,HIGH RESISTANCE DRIVER SIDE AIR BAG,REPAIRS WERE MADE BY THEM BUT PROBLEM STILL CAME BACK. I MADE A COMPLAINT TO HYUNDAI CUSTOMER RELATIONS,CASE #3292132 ABOUT THE ON GOING PROBLEM WITH THE AIR BAG SYSTEM,THEIR REPLY WAS THIS WAS CAUSED BY DEBRIS UNDER THE DRIVERS SIDE SEAT. THEY ALSO SAID IF I WASN'T HAPPY WITH THEIR ANSWER I COULD TAKE THEM TO SMALL CLAIMS COURT. THE PERSON I WAS IN CONTACT WITH AT HYUNDAI WAS A MISTY 1800 633 5151 EXT. 329 2132. ON JULY 18 2007 HYUNDAI OF FREEHOLD CHARGED ME $211.86 TO MAKE REPAIRS (POOR CONNECTION UNDER DRIVERS SIDE SEAT)CODEB1378 AT THIS TIME MY CAR HAD 14,315 MILES ON IT. THEN ON MAY 08 2008 AT MILEAGE OF 18,895 I HAD TO TAKE IT BACK FOR THE SAME PROBLEM CODE B1378, AT THIS TIME THE DEALER RESET THE SRS AT NO CHARGE BUT WOULD DEDUCT THE $211.86 THEY CHARGED ME TOWARDS THE COST OF A NEW WIRE HARNESS IF NEEDED. EVEN THOUGH THIS CAR IS SIX YEARS OLD IT HAS VERY LOW MILEAGE ON IT,SO IT HASN'T BEEN ABUSED .I FEEL THERE IS A SERIOUS PROBLEM WITH THE SRS SYSTEM IN THIS MAKE AND MODEL CAR. IF THE SRS SYSTEM ISN'T WORKING THIS MEANS THE AIR BAG WILL FAIL IF THERE IS AN ACCIDENT. ALL I WANT IS TO GET THIS FAILURE REPAIRED PROPERLY,BUT IT APPEARS HYUNDAI WILL NOT ADMIT TO HAVING PROBLEMS WITH THEIR AIR BAG WIRING. *TR
Air bags, Jul 23, 2008, crash
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED, THE CONTACT PLACED THE GEAR INTO DRIVE AND THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. TWO MONTHS PRIOR TO THE DEPLOYMENT, A CRASH OCCURRED AND THE AIR BAGS FAILED TO DEPLOY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 71,000.
Air bags, May 3, 2007
AIRBAG LIGHT WAS COMING ON AND REMAINING ON AT CERTAIN TIMES. CAR WAS BROUGHT INTO HYUNDAI DEALERSHIP IN MARCH 2007. WE WERE INFORMED THAT THE AIRBAG WOULD NOT DEPLOY IN THE EVENT OF AN ACCIDENT AND WAS NOT COVERED SINCE THE WARRANTY HAD EXPIRED. THE VEHICLE HAD NEVER BEEN IN AN ACCIDENT AND THE AIRBAG HAD NOT EVER DEPLOYED SO IT MUST HAVE BEEN DEFECTIVE FROM THE BEGINNING. THE VEHICLE WAS BROUGHT INTO NAPLETON HYUNDAI IN WEST PALM BEACH, FL IN SEPTEMBER OF 2006 WITH THE SAME AIRBAG LIGHT PROBLEM AND WE WERE TOLD BY THE SERVICE TECH. THAT IT WAS NORMAL FOR THE LIGHT TO COME ON AND THERE WAS NOTHING WRONG WITH THE AIRBAG. *TR
Air bags, Mar 26, 2007
TL*- THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ON AND HAD REMAINED ON IN THE 2002 HYUNDAI SONATA FOR A NUMBER OF YEARS SINCE THE VEHICLE WAS TAKEN TO DEALER FOR THE AIR BAG RECALL 02V145000. THE VEHICLE WAS TAKEN TO THE DEALER THREE SEPARATE TIMES FOR THE AIRBAG LIGHT. THE DEALER WANTED TO DO SOME EXTENSIVE WORK ON THE VEHICLE DUE TO THE AIR BAGS, BUT SHE WOULD HAVE TO PAY OUT OF HER OWNPPOCKET. THE CURRENT MILEAGE WAS 57,000 AND THE FAILURE MILEAGE WAS 53,283.*AK
Air bags, Dec 14, 2006
DT*: THE CONTACT STATED THE FRONT LEFT SIDE CURTAIN AIRBAG DEPLOYED WITHOUT WARNING OR CAUSE ON 2/22/2004, WHILE DRIVING AROUND A CORNER AT 2 MPH. THE VEHICLE WAS TAKEN TO THE SALES/SERVICE DEALER, BUT THE SERVICE DEALER REFUSED TO REPAIR OR REPLACE THE AIR BAG. ON 6/5/2006, A NHTSA RECALL LETTER # 02V145000 FOR THE AIR BAGS: SIDE/WINDOW WAS ISSUED. THE MANUFACTURER AND SALES/SERVICE DEALER REFUSED TO HONOR THE RECALL, ALTHOUGH THE VIN WAS INCLUDED.
Air bags, Jan 23, 2006
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED INDICATING A PROBLEM. THE VEHICLE HAS ALREADY BEEN TO THE DEALERSHIP TWICE FOR THE AIRBAG LIGHT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN. THIS TIME THE DEALERSHIP OFFERED DIAGNOSTIC TESTING TO DETERMINE THE PROBLEM.