2009 Hyundai Sonata
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 460 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Sonata model years with reports.
Of the 2009 reports, 21 involved a crash and 11 involved a fire. 26 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2013
Hyundai is recalling certain model year 2006-2010 Sonata vehicles manufactured March 1, 2005, through January 21, 2010; and model year 2006-2011 Azera vehicles manufactured September 27, 2005, through November 22, 2010 originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt and water can enter portions of the rear crossmember, leading to corrosion of the crossmember steel. This may lead to detachment of one of the rear control arms.
Control arm separation may suddenly change the rear wheel alignment, affecting the handling of the vehicle, increasing the risk of a crash.
Hyundai will notify owners, and dealers will repair or replace the crossmember assembly. The recall began on October 8, 2013. Owners may contact Hyundai Customer Care Center at 1-800-633-5151. Hyundai's recall number is 113.
Campaign 13V354000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Representative owner complaints: electrical system
61 reports, newest first. Show all
Electrical system, Aug 24, 2016
THE POWER SIDE WINDOW BUTTON IS FLOPPY IT JUST STAYS DOWN AND YOU HAVE TO PULL IT BACK UP MANUALLY ITS LIKE THE SPRING IS BROKEN. THE HVAC MOTOR BLOWER DOESN'T ALWAYS BLOW I HAVE TO MESS WITH THE KNOB TO GET THE HEAT OR AC TO WORK.
Electrical system, May 21, 2016
TAMARA RECALL. MY SEAT WON'T MOVE BACK OR FORWARD . ELECTRICAL SWITCH.
Electrical system, Apr 29, 2016
BOUGHT CAR NEW , AT 30,000 MILE STARTER REPLACED [ COULD NOT TURN KEY IN IGNITION] . THAT WAS COVERED BY WARRANTY . AT 63,000 MILES IGNTION WENT [ AGAIN UNABLE TO TURN KEY TO START CAR ] AND I WAS STRANDED WITH VEHICLE.--THIS TIME APPROX $650.00 I FOR REPAIRS . I HAVE HEARD /READ THERE IS A HISTORY FO THIS KIND OF PROBLEM . HYUNDAI DID GIVE ME A $200.CREDIT TOWARD NEXT REPAIR . WITH MY AGE AND BEING WIDOWED I REALLY WOULD LIKE TO FEEL CONFIDENT THAT THIS CAR IS GOING TO BE SAFE FOR ME . I JUST DON'T THINK WITH THE AMOUNT OF MILEAGE THAT THESE PROBLEMS SHOULD HAVE EXISTED . ARE THEY USING INFERIOR PARTS ??
Electrical system, Exterior lighting, Electronic stability control (ESC), Jan 28, 2016
ESC LIGHT COMES ON INTERMITTENTLY COMMON PROBLEM WITH HYUNDAI. PREVIOUS RECALLS AND CURRENT RECALL ON SOME MODELS. I AM FILING A COMPLAINTS WITH NATIONAL SAFETY SO THAT A RECALL CAN BE EXTENDED TO MORE VEHICLES. HYUNDAI IS UNWILLING TO FIX THESE ISSUES WITHOUT A RECALL. WANT PEOPLE TO PAY OUT OF POCKET FOR SOMETHING THAT IS A MANUFACTURING DEFECT.
Electrical system, Seat belts, Nov 23, 2015
WHILE DRIIVING WITH THE SEAT BELT FASTENED....THE SEAT BELT LIGHT GOES OFF AND WHEN THE BRAKE IS APPLIED...IT DOESNT ALWAYS STOP....OR CATCH THE LIGHT GOES OFF WHETHER THE SEAT BELT IS FASTENED OR NOT. TLOW BEAM HEAD LIGHT ON DRIVERS SIDE GOES ON AND OFF AT TIMES...HAD CHECKED AND THE REPLY WAS IT MIGHT BE AN ELECTRICAL ISSUE.
Electrical system, Seat belts, Structure, Oct 19, 2015
HYUNDAI SONATA 2009 RED WARNING LIGHT FOR PASSENGER SEAL BELT STAYS LIT EVEN IF NO ONES SETTING THERE OR ONLY A PURSE, OR NO ONE SETTING THER. SO I HAVE TO PUT SEAL BELT INTO LOCK EVEN WHEN NO ONE SETTING THERE. SO I HAVE TO FASTEN SEAT BELT ALL THE TIME. WHEN DRIVING CAR ALL THE TIME HAVE TO KEEP IT FASTENED. ALSO WINDOW ELECTRIC SWITCH ON DRIVER SIDE MOST TIMES DOESN'T FUNCTION PROPERLY. THEN DEAL SOLD ME IT A FEW MONTHS AGO. I OPENED DOOR COVER TO SEE IF IT WAS A SWITCH PROBLEM & THERE WAS 2/12 INCHES OF DRIED DIRT IN BOTTOM OF DOOR PANEL. DEALER LARGE ONE IN SAN ANTONIO,TX, AT USED LOT SAY IT IS NORMAL. I SEEM TO THINK IT MIGHT HAVE BEEN FLOODED IN WATER HE SAY NO WAY IT NORMAL. SURE JOKES ON ME NOW PURCHASED AS IS DUMMY ME, IN LIMBO IN TX. CAR PAINT IS STARTING TO CHIP AS WELL WITH DEEP OPEN SCRATCHES WEIRD EVERY WASH SEEMS TO MAKE IT WORSE LOOKING.
Electrical system, Oct 8, 2015
MY DRIVER SIDE DOOR LOCK BUTTON DOES NOT WORK. AS THE DRIVER, I AM UNABLE TO UNLOCK OR LOCK DOORS USING THIS BUTTON. INSTEAD I EITHER HAVE TO GET OUT OF MY SEAT TO UNLOCK THE OTHER DOORS. THIS IS A PERSONAL SAFETY HAZARD BECAUSE I HAVE NO CONTROL OVER MY DOOR LOCKS AND FORCED TO GET OUT OF MY SEAT OR VEHICLE TO EITHER LOCK OR UNLOCK DOORS WHEN THE CAR IS IN PARK.
Electrical system, Exterior lighting, Oct 8, 2015
THE ESC OFF LIGHT IS ALWAYS ON.
Electrical system, Electronic stability control (ESC), Sep 30, 2015
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE STABILITY CONTROL WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND THE WARNING LIGHT SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
Power train, Electrical system, Engine, May 27, 2015
THE FRONT VALVE COVER GASKET LEAKED OIL DOWN TO MY ALTERNATOR, CAUSING IT TO MALFUNCTION AND MAKING MY TRANSMISSION SHIFT AWKWARDLY.
Electrical system, Other or unspecified, May 27, 2015
THE BUTTON TO OPEN THE GAS CAP DOES NOT WORK.
Electrical system, Fuel/propulsion system, Apr 4, 2015
!) CHECK ENGINE LIGHT HAS BEEN ON FOR ALMOST A YEAR..SHOP SAID IT WAS A GAS CAP PROBLEM..BOUGHT NEW CAP, NOT FIXED..STILL ON 2) FILLING CAR UP WITH GAS....VERY DIFFICULT TO FILL...KNOB KEEPS SHUTTING OFF GAS FLOW....ONCE AGAIN SHOP HAS NO GOOD ANSWER...... *TR
Electrical system, Mar 16, 2015
AFTER VEHICLE ENGINE WAS RUNNING THE STARTER MOTOR ENGAGED WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS IDLE PARKED THE SHIFT POSITION LEVER WAS IN THE PARK POSITION.THE STARTER MOTOR WILL ENGAGE ON IT'S OWN IN THE PARK POSITION AND IN THE NEUTRAL POSITION. THE STATER MOTOR WILL ALSO ENGAGE AND CRANK THE THE VEHICLE ENGINE IN THE DRIVE OR REVERSE POSITIONS THIS SYMPTOM DEVELOPED LATER. I HAD A CERTIFIED MECHANIC LOOK AT THE VEHICLE AND HE SAID THE IGNITION SWITCH WAS DEFECTIVE AND WILL HAVE TO BE REPLACED. I CHECK FOR RECALL INFORMATION ONLINE AND FOUND NO REFERENCE TO THE PROBLEM. *TR
Electrical system, Jan 26, 2015, fire
THE CAR WAS IN THE DRIVEWAY WARMING UP AND CAUGHT FIRE IT BURNED UP THE STARTER AND STARTER ASSEMBLY, THE BATTERY WIRE HARNESS AND THE MANIFOLD. ALL OF THIS HAS TO BE REPLACED BEFORE WE CAN ASSESS ANY OTHER DAMAGES OR RUN A DIAGNOSTIC. *TR
Electrical system, Oct 24, 2014
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATE THAT THE VEHICLE HESITATED TO START AND ONCE IT DID, THE INSTRUMENT PANEL LIGHTS AND THE HEAD LIGHTS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION LOCK CYLINDER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 59,000.
Steering, Electrical system, Oct 18, 2014
DURING THE LAST COUPLE OF WEEKS OF RAIN, WE HAVE HAD MULTIPLE OCCASIONS WHERE OUR VEHICLE HAS LOST POWER STEERING AND OUR BATTERY LIGHT GOES ON DURING LOW SPEED OPERATION. . THERE WAS NO DEEP PUDDLES, JUST NORMAL RAIN ON STREETS. IN SOME CASES, TOTAL STALL AND OTHERS ENGINE SCREECHES AND RESTARTS. WITHOUT WARNING. FILED COMPLAINT WITH HYUNDAI AMERICA. TOOK TO DEALER. WAS ADVISED THIS WAS A KNOWN PROBLEM FOR 2007-2009 HYUNDAI SONATAS. AND THERE WAS NO KNOWN FIX . HAD VEHICLE CHECKED. ADVISED ALL SPLASH GUARDS AND SHIELDS IN PLACE. COULD NOT BE DUPLICATED AT DEALERSHIP. ONE SERVICE REP AT DEALERSHIP ADVISED HIS WIFE HAS SAME PROBLEM. ALL BELTS AND PULLEYS AND TENSION SPRINGS OK. WE ARE VERY DISAPPOINTED IN THE RESPONSE WE HAVE RECEIVED AT HYUNDAI TO A "KNOWN " SAFETY PROBLEM. TO BE MORE SPECIFIC, FIVE(5) OCCASIONS HAVE OCCURRED. TOLD TO COME BACK WHEN IT RAINS. *TR
Electrical system, Oct 13, 2014
IGNITION IS STICKING, KEY WILL NOT TURN ON THE AUTO. IN 2011 WE STARTED HAVING TROUBLE WITH THE IGNITION ON THE CAR. WE HAD BEEN TO THE DEALER FOR THEM TO SPRAY, RECUT THE KEY AND EACH TIME IT WAS A TEMPORARY FIX. IN AUGUST OF 2011 THEY REPLACED THE IGNITION SWITCH. AGAIN WE HAD SOME PROBLEMS WITH THE KEY NOT WANTING TO START THE CAR. IN 2013 WE WENT BACK TO THE DEALER FOR THEM TO RECUT KEYS, AND FIX THE IGNITION BECAUSE THE KEY WAS NOT TURNING THE CAR ON, YET AGAIN. IN 2014 THE CAR WAS STRANDED IN A PARKING LOT AFTER THE CAR WAS AT THE DEALER FOR THEM TO FIX THE IGNITION PROBLEMS. THEY CLEANED THE IGNITION OUT AGAIN. WE HAD TO CALL A LOCK SMITH TO COME AND WORK ON THE IGNITION TO GET THE CAR STARTED. THIS FIXED THE CAR FOR ABOUT 3 MONTHS. AGAIN THE CAR WAS STRANDED AT A BUSINESS. WE CALLED THE LOCK SMITH AGAIN AND THIS TIME IT HAD TO BE TOWED TO THE DEALER FOR REPAIRS. TO DATE: WE HAVE BEEN TO DEALERS 15+ TIMES FOR WORK ON OR REPAIR TO THE IGNITION. OTHER ASPECTS LIKE THE LOCKING MECHANISM, OR OTHER PARTS THAT ARE INVOLVED IN MAKING THE KEY TURN HAS NEVER BEEN ADDRESSED, I AM TOLD THAT THE COST WILL BE 250.00+ FOR AN ISSUE THAT STARTED BEFORE THE WARRANTY RAN OUT. *TR
Electrical system, Oct 4, 2014
PROBLEM WAS WITH THE SWITCH ON MY CAR. WHEN I TURNED THE CAR ON IT MADE A STRANGE SOUND FOR A COUPLE OF MONTHS, IT WOULD ONLY HAPPEN ONCE OR TWICE A MONTH. WHEN IT BECAME MORE FREQUENT AND BEGAN TO MAKE THE SOUND A COUPLE OF TIMES WHEN I PUT THE CAR IN PARK, I TOOK MY HYUNDAI BACK TO THE CAR DEALER. THEY CLAIMED IT WAS THE STARTER. MY HUSBAND AND HIS MECHANIC SAID IT SOUNDED MORE LIKE THE SWITCH. THEY WANTED TO CHARGE ALMOST 500.00 DOLLARS TO FIX THE PROBLEM. MY HUSBAND BOUGHT THE SWITCH FOR ABOUT $15.00 DOLLARS AND HIS MECHANIC PUT IT ON. I HAVE NOT HAD ANY PROBLEMS SINCE. I DO NOT KNOW IF ANY ONE ELSE HAD THIS PROBLEM. *TR
Electrical system, Engine, Aug 30, 2014
TAKING MY CAR FOR THE FIRST OIL CHANGE SINCE I BOUGHT IT AND THE CAR STALLED WHILE IN NEUTRAL WAITING FOR AN OIL CHANGE. RESTARTED WITHOUT A PROBLEM. IT HAS ALSO TRIED TO STALL WHILE DRIVING SEVERAL TIMES SINCE, MORE FREQUENT THAN BEFORE. IT'S ALSO STALLED IN STOP AND GO TRAFFIC. MY CHECK LIGHT ONLY COMES ON FOR A SPLIT SECOND WHEN THE CAR TRIES TO DIE, BUT AFTER THAT, IT'S JUST FINE. BROUGHT IT TO 3 DEALERSHIPS THAT TOLD ME THAT NOTHING WAS WRONG WITH MY CAR. I BOUGHT AN OBDII SCANNER AND FOUND TROUBLE CODES P0335 AND P0108. TOOK IT TO THE DEALER AGAIN AND THEY STILL COULDN'T FIND A CODE. MY CAR HAS ALMOST STALLED WHILE TRYING TO CROSS A BUSY INTERSECTION AND NO ONE WANTS TO EVEN TRY TO HELP ME. *TR
Electrical system, May 21, 2014
THE INCIDENT IS SIMILAR TO NHTSA ID# 10508953 WHICH STATED THERE WAS A GRINDING NOISE AFTER STARTING THE CAR. I EXPERIENCED THE SAME MALFUNCTION BUT SOMETIMES THE GRINDING DOESN'T STOP UNTIL THE ENGINE IS TURNED OFF. IT DOESN'T HAPPEN EVERYTIME THE ENGINE IS STARTED BUT I ALSO HAD OTHER PROBLEMS WITH THE IGNITION SWITCH. A FEW TIMES THE ENGINE STARTED WHILE THE KEY WAS JUST TURNED TO THE "ON" POSITION. AFTER HEARING OF ALL THE IGNITION SWITCH PROBLEMS WITH GM VEHICLES, I THOUGHT THIS SHOULD BE HANDLED BY HYUNDAI AS A RECALL BECAUSE IT IS DEFINITELY AN UNSAFE SITUATION. I HOPE THE NHTSA WILL TAKE ACTION ON THIS MATTER. THE VEHICLE OWNERS SHOULD NOT HAVE TO PAY FOR DEFECTIVELY MANUFACTURED COMPONENTS NO MATTER HOW OLD THE VEHICLE. *TR
Power train, Electrical system, Engine, Apr 30, 2014
PLEASE BE ADVISED THAT I PURCHASED SAID VEHICLE NEW AND AT AROUND 35000 MILES I STARTED TO NOTICE THAT WHEN I SLOWED DOWN AND CAME TO A STOP THE TRANSMISSION WOULD JERK ON THE DOWN SHIFT, WHICH IS NOT NORMAL. ON 01-19-2012 I BROUGHT MY CAR TO THE DEALER WHERE I PURCHASED FROM . I WAS INFORMED THAT THIS PROBLEM IS COMMON AND THAT ONCE MY COMPUTER IS RESET IT SHOULD GO AWAY, AND THERE IS A SERVICE BULLETIN ON THAT ISSUE. ON 03-19-2012 I WAS HAVING THE SAME ISSUE SO THE TRANSMISSION WAS REPLACED WITH FACTORY RECONDITIONED TRANSMISSION. NOW WITH 74000 MILE THE CAR IS BACK FOR THE 5 TH TIME FOR THE SAME TRANSMISSION PROBLEM. THE DEALER HAS MY CAR AND I HAVE NOT HEARD FROM THE DEALER OR HYUNDAI CORPORATION FOR TWO WEEKS. I BELIEVE THAT HYUNDAI CORPORATION KNEW THE PROBLEM EXISTED AND NEGLECTED TO FIX THE PROBLEM OTHER WISE A NEW CAR WITH 35000 MILES SHOULD NOT HAVE THIS PROBLEM AND THE MECHANICS DON'T KNOW HOW TO REMEDY THE FAULTY TRANSMISSION. I AM VERY DISAPPOINTED WITH HYUNDAI AND THERE HANDLING OF THIS PROBLEM. I BELIEVE THE DAMAGE HAS BEEN DONE, AND NEW SOFTWARE IS NOT GOING TO FIX THIS PROBLEM, THE BANDS IN THE TRANSMISSION ARE WORN NOW, THE DAMAGE HAS BEEN DONE. THIS IS JUST PUTTING A BAND AID ON A SERIOUS PROBLEM AND A MANUFACTURING DEFECT. ONE DOES NOT ANTICIPATE ANY SERIOUS PROBLEMS WITH A BRAND NEW CAR WITH ONLY 35000 MILES. WHAT GOOD IS A 10 YEAR 100.000 MILE WARRANTY WHEN YOU START HAVING THESE PROBLEM AT 35000 MILES. I HAVE DONE SOME RESEARCH ON-LINE AND THERE ARE OTHERS WHO HAVE THE SAME PROBLEM WITH SAME CAR, I AM NOT THE ONLY ONE.THIS IS A DISGRACE HYUNDAI CORPORATION I PURCHASED SAID VEHICLE FROM ATLANTIC HYUNDAI INC. LOCATED AT 193-205 SUNRISE HIGHWAY, WEST ISLIP NY 11795. I HAVE ALSO CONTACTED HYUNDAI CORPORATION SEVERAL TIMES BUT TO NO AVAIL. *JS
Electrical system, Mar 4, 2014
ON OCTOBER 27 2013, THE DASH BOARD LIGHTS AND THE BACK ILLUMINATING LIGHTS, GLOVE COMPARTMENT AND OVER HEAD LIGHTS WENT OUT, I TOOK IT TO A CAR REPAIR SHOP AND THEY CHANGED OUT THE DIMMER SWITCH, WHICH KEPT BURNING OUT,SMOKE HAS COME OUT OF THE DASH BOARD AND IT SMELLED LIFE FIRE, I PULLED OVER AND CALLED THE DEALER. THIS IS A SAFETY ISSUE I AM NOT ABLE TO DRIVE THE CAR AT NIGHT AND I AM AFRAID THE CARE MIGHT CATCH FIRE. AFTER CHANGING IT OUT 4 TIMES, THE MECHANIC TOLD US TO TAKE IT TO THE DEALER.WE DID TAKE THE CAR TO THE DEALER AND $700.00 LATER THEY STILL DON'T KNOW WHAT THE PROBLEM IT, SO I HAVE FILED A CASE WITH THE CORPORATE OFFICE, THE CAR HAS HAD SOME ELECTRICAL PROBLEMS BEFORE, BUT IT HAS BEEN FIXED BECAUSE THEY HAVE BEEN RECALLS. THE DEALER DOES NOT KNOW WHAT TO DO AND THEY WANT US TO TAKE THE CAR SOMEWHERE ELSE. THE DEALER IS NO HELP, THEY SUGGESTED WE JUST BUY A NEW CAR!!! *TR
Power train, Electrical system, Electronic stability control (ESC), Nov 22, 2013
I NOTICED A SHUDDERING AT 90,250 MILES, WHILE TRAVELING DURING THE WINTER AT AROUND 30-45 MPH, BUT WAS VERY INTERMITTENT, AND WOULD GO AWAY. THEN ON 10/9/2013 AT 102,515 MILES, FROM PARK, THE TRANSMISSION WOULD NOT ENGAGE INTO REVERSE OR DRIVE. I COULD HEAR THE TRANSMISSION SHIFT, BUT IT WAS NOT DISENGAGING FROM PARK. PER HYUNDAI SERVICE TECHNICIAN, THE TRANSMISSION WAS "JUNK" AND WOULD NEED TO BE REPLACED. I CONTACTED HYUNDAI CORPORATE, DURING WHICH TIME I WAS INFORMED THEY DIDN'T HAVE MY INFORMATION IN THEIR SYSTEM AND THAT IN FACT THERE WERE 2 RECALLS THAT THEY FAILED TO NOTIFY ME OF, AND WAS TOLD THAT IF I ALLOWED THE HYUNDAI SERVICE TO DO THE REPAIR RIGHT THEN, THAT I WOULD BE ELIGIBLE FOR THEIR POLICY REIMBURSEMENT. ONE OF THE RECALLS WAS AN ECM AND TCM SOFTWARE UPDATE IN WHICH SYMPTOMS WERE IMPROPER CLUTCHING AND DE-CLUTCHING OF GEARS WHEN ACCELERATING AND DECELERATING. THAT SHIFT QUALITY OVER TIME CAUSED UNDO STRESS ON THE GEARING CAUSING MY FAILURE. THE REPAIR WAS MADE, I THEN HAD TO PAY UPFRONT, AND A WEEK LATER THEY'VE DENIED MY POLICY REIMBURSEMENT CLAIM DUE TO FLUID BEING THE CAUSE OF FAILURE. I THEN PROVIDED THEM WITH FURTHER DOCUMENTATION SHOWING THAT THEIR OWN TECHNICIAN RE-USED 5 QUARTS OF MY ORIGINAL FLUID ON THE REPAIR ORDER, AND THAT I FOLLOWED THE MAINTENANCE RECORD THAT WAS SUGGESTED BY THEIR OWN TECHNICIANS ADVICE WHEN I PURCHASED THE VEHICLE. DRAIN AND FILL EVERY 30,000 MILES. THE LAST DRAIN AND FILL WAS ON JUNE 14, 2013. HYUNDAI DID NOT PROVIDE ME WITH ANY FLUID ANALYSIS OR SPECS TO SUPPORT THEIR DENIAL OF MY POLICY REIMBURSEMENT. I SAVED THE AGENTS VOICEMAIL OF THE DENIAL IN WHICH SHE STATED DUE TO "COLOR" AND THAT ALONE, WAS THE REASON WHY THE CLAIM WAS DENIED. *TR
Electrical system, Exterior lighting, Aug 15, 2013
MY ESC OFF AND CHECK ENGINE LIGHTS CAME ON. MY MECHANIC INDICATED IT WAS DUE TO A BAD BRAKE LIGHT SWITCH AS MY REAR BRAKE LIGHTS AND CRUISE CONTROL DID NOT WORK. HE REPLACED THE BRAKE LIGHT SWITCH BUT A COUPLE DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON. THE COMPUTER LISTED A DIFFERENT CODE, STATING THE BRAKE LIGHT SWITCH IS NOT COMPATIBLE, BUT THE REAR BRAKE LIGHTS WORK OFF AND ON. AWAITING FOLLOW UP WITH MY MECHANIC AS HE WAS GOING TO CHECK WITH HYUNDAI.
Electrical system, Aug 13, 2013
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED UPON STARTING THE IGNITION THE ENTIRE INSTRUMENT PANEL AND HEADLIGHTS FAILED TO FUNCTION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES. THE DEALER REPAIRED THE VEHICLE DURING THE THIRD DIAGNOSTIC TEST; HOWEVER, THE INTERMITTENT FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS UNAVAILABLE.