2010 Hyundai Sonata
Problems, recalls and owner-reported issues
Structure is the leading concern among 345 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Sonata model years with reports.
Of the 2010 reports, 19 involved a crash and 3 involved a fire. 19 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2013
Hyundai is recalling certain model year 2006-2010 Sonata vehicles manufactured March 1, 2005, through January 21, 2010; and model year 2006-2011 Azera vehicles manufactured September 27, 2005, through November 22, 2010 originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt and water can enter portions of the rear crossmember, leading to corrosion of the crossmember steel. This may lead to detachment of one of the rear control arms.
Control arm separation may suddenly change the rear wheel alignment, affecting the handling of the vehicle, increasing the risk of a crash.
Hyundai will notify owners, and dealers will repair or replace the crossmember assembly. The recall began on October 8, 2013. Owners may contact Hyundai Customer Care Center at 1-800-633-5151. Hyundai's recall number is 113.
Campaign 13V354000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Representative owner complaints
345 reports, newest first.
Service brakes, Aug 15, 2016
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT PLACED THE VEHICLE IN NEUTRAL TO SLOW IT DOWN BEFORE COMING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000.
Fuel/propulsion system, Aug 10, 2016
THIS IS MY SECOND COMPLAINT ABOUT MY FUEL PUMP. WHICH WAS REPLACED LAST YEAR. AGAIN ON 8/2/16 I WAS DRIVING ON THE HIGHWAY 495 SOUTH TOWARD RICHMOND VA . I WAS DRIVING 60MPH. WHEN MY CAR SHUT DOWN. I WAS ALMOST REAR ENDED TRYING TO MOVE ON THE SIDE OF THE ROAD. I HAD MY CAR TOWED TO THE POHANIKA HYUNDA DEALERSHIP IN CAPITOL HEIGHTS, MD. THE SAME PLACE I HAD MY FUEL PUMP REPLACED LAST YEAR. I WAS TOLD IT WAS THE SAME PROBLEM AND IT HAPPEN TO ANOTHER CAR. I SUSPECT IT WAS A DEFECTIVE FUEL PUMP. AFTER I COMPLAIN, THE DEALERSHIP STATES THEY WILL REPLACE THE PART AND NOT CHARGE ME, BUT I WOULD HAVE TO PAY $375.00 FOR THE LABOR. I COMPLAIN TO MANAGEMENT AND THEY SAY THEY WOULD PAY FOR HALF THE LABOR. THE REASON I'M WRITING THIS LETTER, BECAUSE IF THERE IS A DEFECTIVE PART, I DON'T WANT SOMEONE TO BE HURT OR KILL BEHIND THE WHEEL, BECAUSE OF A DEFECTIVE PART. I HAD FILE A COMPLAINT WITH YOUR AGENCY LAST YEAR WITH NO RESPONSE. I ALSO CONTACT HYUNDAI COSTUMER SERVICE AND THE BETTER BUSINESS BUREAU.
Steering, Suspension, Aug 9, 2016
I HAVE BEEN EXPERIENCING ISSUES WITH MY ALIGNMENT AND MY TIRES HAVE BEEN WEARING INCREDIBLY UNEVENLY. WHEN DRIVING ON THE HIGHWAY MY CAR WILL SHAKE VIOLENTLY. I WAS ADVISED TO REALIGN AGAIN SEVERAL MONTHS AGO AND MY TIRES CONTINUE TO BE DESTROYED AND MY CAR CONTRIBUTES TO SHAKE. TODAY WHEN MY POWER STEERING WAS BEING REPLACED FOR AN OPEN RECALL I WAS ADVISED UPON PICK UP THAT MY STEERING COUPLER HAS GONE BAD AND NEEDS TO BE REPLACED AS THIS IS AN EXTREMELY DANGEROUS ISSUE (NEVER MIND THAT I WAS INFORMED OF THIS ISSUE AFTER MY STEERING COLUMN WAS REASSEMBLED SO I HAVE TO PAY LABOR FOR THEM TO PULL THE ENTIRE UNIT AGAIN!). I'VE READ MANY COMPLAINTS SIMILAR TO THIS ONLINE REGARDING BAD COUPLERS AND SHAKING CARS RUINING TIRES. I WAS ADVISED THAT IF IT BREAKS FURTHER MY CAR WILL LIKELY SWERVE INTO ANOTHER LANE OF TRAFFIC AND BE EXTREMELY DIFFICULT TO STEER.
Structure, Jul 5, 2016
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR DOOR HANDLES FRACTURED AND DETACHED FROM THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE DOOR HANDLES WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER INFORMED THE CONTACT THAT THIS ISSUE WAS INHERENT TO THE VEHICLE. THE FAILURE MILEAGE WAS 140,000.
Structure, Jul 1, 2016
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. ON SEVERAL OCCASIONS, THE DOOR HANDLES FRACTURED AND SEPARATED FROM THE VEHICLE. THE DRIVER'S SIDE DOOR HANDLE WAS REPLACED. THE CONTACT ALSO STATED THAT THE OTHER DOOR HANDLES FRACTURED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/19/16*LJ *JS
Air bags, Jun 30, 2016
THE AIRBAG LIGHT CAME ON AND WILL NOT GO OFF, TOOK TO DEALER AND THEY CLAIM THE SENSOR IN THE SEAT HAS GONE BAD AND COST $675 TO REPLACE IT AND ALSO I HAD TO PAY $90 JUST TO DIAGNOSE IT, THIS SHOULD NOT BE RIGHT ON A 5 YEAR OLD CAR, I HAVE SEEN OTHER COMPLAINTS ONLINE FROM CAR OWNERS- I HAVE NOT REPLACED PART YET AS I FEEL HYUNDAI SHOULD DO IT FOR FREE- AND BTW THERE HAVE BEEN 11 RECALLS ON THIS CAR SO FAR THAT I HAVE HAD TO HAVE DONE- PLEASE PUT PRESSURE ON THEM TO RECALL 2010-2011 SONATAS TO FIX THE ISSUE
Structure, Latches/locks/linkages, Jun 24, 2016
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE DOOR HANDLES WERE FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE REAR PASSENGER DOOR FAILED TO OPEN WHEN USING THE EXTERIOR OR INTERIOR DOOR HANDLES. IN ADDITION, THE FRONT PASSENGER SIDE DOOR FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE DOOR HANDLES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
Engine, Jun 13, 2016
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR SEIZED DUE TO LACK OF OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Fuel/propulsion system, Jun 10, 2016
WHENEVER FILLING GAS, I WOULD USE A AUTOMATIC CUT-OFF IN FUEL DISPENSER LOCK. BUT THE LOCK IS ALWAYS RELEASED AFTER THE POINT OF RELEASE ALLOWING GAS TO OVERFILL AND WOULD CAUSE GAS TO SPREAD ON SIDE OF VEHICLE AS WELL AS ON THE FLOOR. THIS HAS HAPPENED REGARDLESS OF THE GAS STATION PUMP.
Air bags, Structure, May 17, 2016
THE DASH BOARD CRACKED AROUND THE AIRBAG. DEALER STATED IT HAPPENS SOMETIMES IF THE DASHBOARD BECOMES TOO HOT FROM THE SUN AND NO CORRECTION IS NEEDED AS THE AIRBAG WILL STILL FUNCTION. THERE IS A LIGHT 'FILM' ON THE WINDSHIELD AND FRONT, SIDE WINDOWS. WHEN I EXPLORED FURTHER I WAS INFORMED BY 2 SEPARATE MECHANICS WHEN THE AIRBAG GAS TO PUSH THE BAG TO OPEN (WHEN NEEDED BY IMPACT) ENOUGH TO CRACK THE DASHBOARD, THE AIRBAG IS NO LONGER FUNCTIONING. THE FILM ON MY WINDOW (WINDSHIELD, FRONT SIDES) IS FROM THE EXPANSION OF THE GASES STICKING TO THEM. I HAVE REVIEWED SEVERAL FORUMS, MY PROBLEM IS SHARED BY MANY OWNERS. IT IS OVER 1000$ TO FIX- WHICH FEW PEOPLE HAVE, AND SHOULD BE 100% COVERED IN FULL BY THE MANUFACTURER. SECOND ISSUE, MY PASSENGER SIDE AIRBAG MONITOR ONLY WORKS INTERMITTENTLY. MY GRANDDAUGHTER IS 75LBS THE AIRBAG 'ON' LIGHT MAY OR MAY NOT TURN ON. I HAVE READ THIS IS MAY HAVE BEEN ADDRESSED IN A RECALL WHICH ONLY ENDED WITH THE 2008 SONATA. MINE IS A 2010. OBVIOUSLY, BOTH ARE HUGE SAFETY ISSUES AND NEED TO BE REPAIRED ASAP. I CANNOT AFFORD TO DO SO. CURRENTLY MY FRONT PASSENGER SEAT IS NOT SAFE TO USE. HYUNDAI SHOULD BE HELD ACCOUNTABLE FOR BOTH ISSUES BEFORE SOMEONE ELSE IS MISINFORMED AND COUNTS ON THEIR PASSENGER AIRBAG NOT TO BE INJURED, MAIMED OR KILLED. THESE ISSUES ARE NOT DEPENDENT ON THE MOVEMENT OF THE CAR. THANK YOU, [XXX] I DID NOT PURCHASE THIS VEHICLE UNTIL JANUARY 2016. IT CRACKED DURING THE SUMMER OF 2015. PICTURE ARE DASHBOARD INSIDE AND 2 OUTSIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Other or unspecified, May 13, 2016
WHEN DRIVING OVER UNEVEN ROAD, POTHOLES, BUMPY ROADS, ETC., BOTH FRONT SUSPENSION SYSTEM, EMITS A RUMBLING, KNOCKING, LIKE A LOSE PART SOUND. ON THE HIGHWAY IT SOMETIMES CAR BECOMES UN-STABLE, AND LOSES CONTROL. CAR IS ONLY 21,000 MILES, SUSPENSION SEEMS LIKE AN OLD 100,000 MILES CAR. HYUNDAI SHOULD BE ACCOUNTABLE FOR THIS DEFECT, SINCE IT IS LIFE THREATENING ISSUE.
Structure, May 4, 2016
AFTER READING SEVERAL OTHER OWNERS COMPLAINTS ABOUT THE HANDLES BREAKING ON THE 2010 SONATA I TOO AM FILING A COMPLAINT. SO FAR WE HAVE HAD 2 DOOR HANDLES BREAK WHEN ATTEMPTING TO OPEN THE DOOR TO LOAD/ AND UNLOAD GROCERIES. THE FIRST ONE WAS REPLACED BY THE DEALER AND NOW WE FACE THIS PROBLEM AGAIN. I FEEL THERE IS A STRUCTURAL DEFECT WITH THE MATERIALS THAT NEEDS TO BE ADDRESSED. THIS SHOULD NOT BE HAPPENING TO SO MANY PEOPLE AND HYUNDAI NEEDS TO ADDRESS THIS AND FIX PEOPLES FAILING EQUIPMENT/ HANDLES AT NO EXPENSE TO THE OWNERS.
Structure, May 2, 2016
DRIVER FRONT DOOR HANDLE FELL OFF IN MY HAND.2 WEEKS LAYER SAME THING HAPPENED ON PASSAGE FRONT DOOR.IMAGINE IF THIS HAPPENED TO A PARENT WHO NEEDED TO GET CHILD OUT OF CAR QUICKLY.HYUNDAI ACKNOWLEDGED THAT THIS IS A DEFECT IN DESIGN.SHOULD BE RECALLED.
Structure, Apr 29, 2016
VEHICLE WAS STATIONARY (PARKED IN DRIVEWAY). THE DOOR HANDLE (RIGHT REAR) CAME OFF IN MY DAUGHTER'S HAND WHEN SHE TRIED TO GAIN ACCESS INTO THE BACK SEAT. NO ONE COULD GET INTO THE CAR THROUGH THAT DOOR UNTIL THE HANDLE WAS FIXED. WHEN WE REACHED OUR DESTINATION, SHE HAD TO EXIT THE VEHICLE USING THE LEFT REAR DOOR. WE NOTIFIED GLOBAL AUTO MALL, THE DEALERSHIP WHERE WE BOUGHT THE CAR, BECAUSE I HAD PAID EXTRA WHEN BUYING THE CAR TO GET COVERAGE FOR 10 YEARS OR 100,000 MILES. GLOBAL AUTO MALL TOLD US THE DOOR HANDLE WAS NOT A COVERED PART OF THE WARRANTY! MOREOVER, THEY HAD TO SEND THE DOOR HANDLE OUT FOR A PAINTING JOB. SO WE HAD TO MAKE ANOTHER APPOINTMENT WITH THE DEALER'S REPAIR DEPARTMENT TO HAVE IT FIXED.
Structure, Apr 29, 2016
ONE NIGHT, WITHOUT USING FORCE, THE FRONT PASSENGER HANDLE ON MY 2010 HYUNDAI SONATA CAME OFF WHILE PARKED ON A FLAT. THE DRIVERʻS SIDE, OUTSIDE, BACKDOOR HANDLE CAME OFF AFTER COLLEGE CLASS, A MONTH OR SO LATER, WHILE PARKED, WHEN A CLASSMATE ATTEMPTED TO OPEN THE DOOR, AGAIN NOT USING EXCESSIVE FORCE. A FEW WEEKS LATER, THE PASSENGERʻS SIDE, OUTSIDE, BACKDOOR HANDLE CAME OFF WHEN I WENT TO RETRIEVE MY GROCERIES WHILE PARKED, ALSO NOT USING EXCESSIVE FORCE. WHICH STOPPED THE USE OF THIS VEHICLE FOR A ROAD TEST AND GETTING MY SAFETY CHECK. ALL 3 HANDLES I HAD TO PAY WAY TOO MUCH FOR AND HAD TO PAY TO HAVE THEM FIXED JUST SO I COULD GET MY SAFETY CHECK BEFORE THE END OF THE MONTH (4/30/2016), AND NOW CAN BE USED FOR A ROAD TEST. RIDICULOUS PRICES FOR HOLLOW PLASTIC HANDLES. I HOPE THESE NEW HANDLES LAST AS LONG AS I OWN THIS VEHICLE! AND HARDER FOR ME BECAUSE I LIVE IN HAWAII. THE PRICES WE HAVE TO PAY FOR LIVING/DRIVING IN PARADISE IS CRAZY!! BUT TO HEAR THIS YEAR, MAKE, MODEL HAS MORE ISSUES I HAVE TO WORRY ABOUT FROM READING THEM ON THIS SITE IS NUTS!! IS THERE A RECALL ON THIS VEHICLE/ IN HAWAII?
Structure, Apr 28, 2016
WITHIN A PERIOD OF ABOUT 6 MONTHS, THREE OF THE FOUR DOOR HANDLES HAVE FALLEN OFF, INCLUDING TWO THAT CAME OFF WITHIN TWO WEEKS OF EACH OTHER. THIS OCCURRED WHEN THE VEHICLE WAS STATIONARY. THE HANDLES HADN'T BEEN PREVIOUSLY DAMAGED OR INVOLVED IN ANY ACCIDENTS, AND WE DON'T TREAT THEM ROUGHLY. THE HANDLES HAVE FALLEN OFF THE FRONT DRIVER'S SIDE AND BOTH REAR DOORS. THE REAR DRIVER'S SIDE DOOR IS ALMOST NEVER USED, SO I'M DISINCLINED TO ATTRIBUTE THE PROBLEM TO WEAR AND TEAR. WHEN THE REAR PASSENGER DOOR HANDLE CAME OFF, THE PLASTIC SNAPPED APART. WE PAID TO HAVE THAT HANDLE REPLACED BY THE DEALER. THE REAR DRIVER DOOR HANDLE, WHICH CAME OFF TWO WEEKS AGO, REMAINED INTACT, BUT A TRIANGULAR METAL PIECE CAME OUT WHEN THE HANDLE FELL AWAY. THE FRONT DRIVER'S SIDE DOOR HANDLE CAME OFF TODAY WHEN MY HUSBAND HAD THE CAR, SO I HAVEN'T SEEN ITS CONDITION. SINCE HIS KEY FOB NO LONGER WORKS, HE NOW HAS TO GET INTO THE CAR IS BY CLIMBING IN THE FRONT PASSENGER SIDE. GIVEN THAT WE'VE LOST THREE HANDLES IN SO SHORT A TIME, IT APPEARS THE PARTS ARE INFERIOR AND HAVE REACHED THE END OF THEIR LIFE.
Structure, Apr 25, 2016
OVER THE PERIOD OF LESS THAN ONE YEAR ALL FOUR EXTERIOR DOOR HANDLES HAVE BROKEN OFF WHEN THE DOOR WAS OPENED! THIS BEGAN IN THE FALL OF 2014 WHEN THE CAR WAS 3.5 YEARS OLD. THE FIRST TWO HANDLES TO BREAK WERE THE LEFT SIDE HANDLES (WITHIN ONE WEEK OF EACH OTHER) ... WHICH FOR US WERE THE MOST USED DOOR AND THE LEAST USED DOOR. WE ARE CERTAIN THAT THESE HANDLES BROKE DUE TO A DEFECT, AND NOT DUE IN ANY PART TO US.
Latches/locks/linkages, Mar 25, 2016
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE IN PARK, THE FRONT DRIVER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FRONT DRIVER AND REAR PASSENGER SIDE DOOR HANDLES FRACTURED FROM THE OUTSIDE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Service brakes, Mar 14, 2016
AFTER DRIVING ON HIGHWAY AND THEN SLOWING FOR TRAFFIC WHICH BECAME STOP AND GO TRAFFIC - THE BRAKE PEDAL STARTED SLOWLY FADING ALL THE WAY TO THE FLOOR. AFTER COMING TO A STOP AND PUMPING THE PEDAL - THE BRAKES SEEMED TO RESPOND BUT THEN THE SAME ISSUE REPEATED - HAD TO HAVE THE CAR TOWED AND DISCOVERED THAT THE CALIPERS HAD FROZEN ON BOTH REAR WHEELS (WHEELS WOULD NOT TURN FREELY BY HAND WHEN CAR WAS ON LIFT) AND THE FRONT RIGHT CALIPER WAS BECOMING TIGHT AS WELL. REPAIR INVOLVES NEW CALIPERS, ROTORS AND PADS FOR ALL 4 WHEELS.
Structure, Electronic stability control (ESC), Fuel/propulsion system, Mar 14, 2016
WHEN I PUMP GAS EVEN WHEN ON A EMPTY TANK , THE GAS WILL SPLASH BACK ALL OVER THE PLACE ALMOST LIKE ITS FULL BUT WHEN IT'S REALLY EMPTY , ALSO THE ESC WILL TURN OFF AND ON BY ITS SELF FROM TIME TO TIME , HAD TOO REPLACE THE FUEL PUMP AT 90,000 MILES , NOW I'M GETTING A CODE PO449 EVEN WITH NEW GAS CAP .. LAST BUT NOT LEAST MY PAINT IS PEELING OFF MY CAR , ESPECIALLY THE HOOD AND ROOF . NOTICED HYUNDAI SHEDS THERE PAINT ,
Engine, Feb 29, 2016
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE FAILURE MILEAGE WAS 123,000.
Engine, Feb 25, 2016, fire
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, ENGINE LIGHT ILLUMINATED AND THE SPEED IMMEDIATELY DECREASED TO APPROXIMATELY 30 MPH. THE CONTACT PULLED OVER TO THE SHOULDER AND CALLED THE DEALER'S HOTLINE FOR A TOW TRUCK. WHILE THE CONTACT AND HIS WIFE WERE SEATED IN THE VEHICLE WAITING TO HEAR FROM THE DEALER, THE VEHICLE STARTED SMOKING AT THE FRONT END. THE DUO RUSHED OUT OF THE VEHICLE AND CALLED THE FIRE DEPARTMENT WHO IMMEDIATELY EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE THE INSURANCE COMPANY TOOK POSSESSION OF THE VEHICLE. THE VEHICLE WAS WRITTEN OFF BY THE INSURANCE COMPANY. PER THE ADVISE OF THE INSURANCE COMPANY, THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE SINCE THE VEHICLE WAS UNDER WARRANTY. THE MANUFACTURER STARTED AN INVESTIGATION. THREE MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER DID NOT COMPLETE THE INVESTIGATION. THE FAILURE MILEAGE WAS 34,795.
Other or unspecified, Feb 18, 2016
TWICE THE CAR WAS PARKED IN THE DRIVEWAY. ONCE IT WAS GOING THROUGH AN AUTO BELL CAR WASH. THE PASSENGER SIDE FRONT DOOR COMPLETELY CAME OFF ABOUT TWO YEARS AGO WHEN MY WIFE OPENED THE DOOR, AS WE WERE GETTING INTO THE CAR. THE ENTIRE HANDLE CAME OFF IN HER HAND. SHE OPENED THE DOOR THE SAME AS SHE NORMALLY DOES. WE TOOK IT TO THE DEALERSHIP AND WERE TOLD THAT THERE WERE NO RECALLS. AT THE TIME WE COULD NOT AFFORD TO GET IT FIXED. SIX MONTHS AGO WHILE GOING THROUGH AUTO BELL CAR WASH THE DRIVER SIDE REAR DOOR HANDLE CAME LOOSE AND WAS NO LONGER OPERATIONAL. NOW THIS EVENING I OPENED THE REAR PASSENGER SIDE DOOR TO TAKE GROCERY'S OUT OF THE CAR AND THE DOOR OPENED. HOWEVER WHEN I WENT TO CLOSE THE DOOR I NOTICED THAT THE HANDLE WAS PROTRUDING. I TOOK A CLOSER LOOK AND ATTEMPTED TO OPEN THE DOOR. THERE IS TOO MUCH MOVEMENT IN THE DOOR HANDLE AND IT IS NOT OPENING THE DOOR. I NOW HAVE 3 DOORS THAT ARE NOT USABLE. I AM DISABLED AND IT IS GOING TO MAKE LIFE VERY DIFFICULT TO PUT GROCERIES AND OTHER ITEMS IN THE CAR. I DO NOT KNOW HOW I AM GOING TO AFFORD TO FIX 3 DOORS SINCE I COULDN'T AFFORD TO REPLACE EVEN ONE DOOR. THESE DOORS ARE CHEAPLY MADE AND THIS SHOULD BE CORRECTED BY HYUNDAI. SHAME ON HYUNDAI FOR MAKING SUCH A POOR PRODUCT THAT IS ESSENTIAL ESPECIALLY IN TODAY'S WORLD WHEN NEEDING TO GET INTO THE CAR FAST FOR SAFETY REASONS IS IMPERATIVE. IF I WASN'T DISABLED I COULD CRAWL INSIDE TO OPEN THE OTHER DOORS, HOWEVER I AM NOT MOBILE ENOUGH TO REACH OR CLIMB TO THE BACK. LUCKILY I CAN ROLL DOWN THE WINDOWS BUT WHAT IS GOING TO HAPPEN IF MY WINDOWS EVER FAIL. THE INTERIOR DOOR HANDLES ARE NOT IN THE BEST LOCATIONS EITHER. THIS WILL BE THE LAST HYUNDAI I BUY AND IT'S A SHAME JUST BECAUSE OF THE CHEAP DOOR HANDLES.
Structure, Jan 29, 2016
DOOR HANDLE BREAKS. PASSENGER SIDE DOOR HANDLE IS RARELY USE, MAYBE ONCE A WEEK AT THE MOST ON AVERAGE. THE FRONT PASSENGER SIDE BROKE AND WAS FIXED UNDER WARRANTY. NOW THE REAR PASSENGER SIDE ALSO BROKE.
Structure, Jan 26, 2016
DOOR HANDLE ON THE OUTSIDE OF THE FRONT PASSENGER DOOR BROKE OFF WHEN A PASSENGER WENT TO OPEN THE DOOR TO GET IN THE VEHICLE WHILE PARKED ON A CITY STREET. APPEARS TO BE MADE OF CHEAP BRITTLE PLASTIC. WAS OPENED NORMALLY WITHOUT EXCESS FORCE. VEHICLE HAS NOT EVEN HAD VERY MANY FRONT SEAT PASSENGERS IN ITS SERVICE LIFE THUS FAR. A CLEAR SAFETY ISSUE SHOULD SOMEONE NEED TO GET INTO THE CAR QUICKLY. NO EXCUSE FOR SUCH SHODDY MATERIALS/ENGINEERING DESIGN.