2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: air bags
418 reports, newest first. Show all
Air bags, Engine, Fuel/propulsion system, Jul 25, 2018
MY CAR HAS BEEN BLOWING OUT WHITE SMOKE OUT OF THE EXHAUST. I SEEN THERE HAS BEEN ALOT OF RECALL ISSUES ON THE HYUNDAI. I GOT A LETTER INFORMING THE RECALL OF THE AIR BAGS. I BOUGHT THIS CAR IN SEPTEMBER 2017. I DONT KNOW IF THE PREVIOUS OWNER HAD THE ISSUE FIXED ON THE RECALLS ABOUT THE ENGINE, BRAKES, AND SEAT BELTS.
Air bags, Jul 25, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT, WHICH WAS A SAFETY CONCERN. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,778.
Air bags, Seat belts, Jul 25, 2018, crash
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER AND BACK THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS NOT AWARE IF THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE AIR BAG FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEHMAN HYUNDAI (21400 NW 2ND AVE, MIAMI, FL 33169, (888) 375-9159) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND OPENED CASE NUMBER: 11446468. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jul 20, 2018
MY CAR HAS THE AIR BAG LIGHT ON, IT CAME ON WITH OUT ANY REASON; BECAUSE OF THIS MY CAR IS NOT BEING USED.
Air bags, Engine, Jul 18, 2018
AIR BAG LIGHT ON SO AIR BAGS WONT DEPLOY. ENGINE LOCK UP
Air bags, Jul 18, 2018
HYUNDAI ANNOUNCED THE MOST RECENT RECALL FOR THE 2011 HYUNDAI SONATA ON FEBRUARY 27, 2018. TO DATE THERE IS NO ANNOUNCEMENT ON ANY REMEDY. THIS IS A SAFETY FEATURE, OR RATHER NOT, IS HYUNDAI BEING TOLD THAT THIS KIND OF DELAY IS UNACCEPTABLE. THERE HAVE BEEN SO MANY RECALLS ON THIS MODEL.
Air bags, Jul 16, 2018
SONATA 2011 RECALL WAS ANNOUNCED MORE THAN A YEAR AGO AND NOTHING HAS BEEN DONE: HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2011 SONATA VEHICLES. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING.
Air bags, Seat belts, Jul 11, 2018
2011 HYUNDAI SONATA - RECALLED 2/2018 DO TO SEATBELTS/ AIRBAG MALFUNCTIONING. STILL NO SOLUTION. CUSTOMER IS ADVISED TO KEEP DRIVING (UNSAFE) VEHICLE WHILE WAITING. HOWEVER, ALSO ADVISED TO TAKE STRAIGHT TO DEALERSHIP AS SOON IS THERE IS A SOLUTION.
Air bags, Jul 8, 2018
MY AIRBAG LIGHT HAS BEEN ILLUMINATED FOR ALMOST A YEAR NOW. I WAS TOLD BY MY HYUNDAI DEALER THAT THIS SITUATION IS UNDER RECALL REVIEW... "YOUR VEHICLE IS AFFECTED BY THE SONATA AIRBAG CONTROL UNIT RECALL. THE REMEDY IS NOT YET AVAILABLE. WE ARE CURRENTLY MAKING PREPARATIONS TO IMPLEMENT THE RECALL." I WAS ALSO TOLD THAT THEY CAN FIX THE PROBLEM FOR APPROX $2,500. I CANNOT AFFORD TO PAY THAT AND IT HAS BEEN CLOSE TO A YEAR NOW THAT HYUNDAI CORPORATION HAS BEEN TRYING TO COME UP WITH A RECALL REMEDY. THIS IS TOTALLY UNACCEPTABLE AND OBVIOUSLY UNSAFE. MY COMPLAINT IS ON THE HYUNDAI CORPORATION FOR MOVING ENTIRELY TOO SLOWLY ON THIS RECALL CAMPAIGN. MINE AND MY FAMILY'S SAFETY IS AT STAKE! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Air bags, Seat belts, Jul 7, 2018, crash
AIRBAG FAILED TO DEPLOY. AFTER HITTING A POLE.
Air bags, Jul 5, 2018
THE AIR BAG LIGHT STAYS ON AND WON'T GO OFF. WE'VE HAD IT IN THE DEALERSHIP AT MINIMUM 3 TIMES IN THE PAST 5 YEARS FOR THIS AND THEY HAVE NEVER BEEN ABLE TO CORRECT IT, JUST CLEARED THE CODE. CAR HAS NOT BEEN INTO ANY ACCIDENT OR CRASH.
Air bags, Seat belts, Jul 5, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WILLIAMSBURG HYUNDAI, 7277 RICHMOND RD, WILLIAMSBURG, VA 23188, (757) 564-9700) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 2, 2018, crash
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE REVERSED AND STRUCK THE FRONT OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS REFERRED TO A LOCAL BODY SHOP TO HAVE THE BODY DAMAGES REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,176.
Air bags, Jun 30, 2018
TAKATA RECALL. AS OF 6/30/2018 I HAVE YET TO BE NOTIFIED ON HOW HYUNDAI WILL REMEDY THIS PROBLEM. I RECIEVED A LETTER ABOUT THIS PROBLEM MONTHS AGO.
Electrical system, Air bags, Jun 29, 2018
RECALL FOR THE AIR BAG CONTROL UNIT STILL HAS NOT BE COMPLETED. THE RECALL WAS ISSUED IN FEBRUARY OF 2018 AND STILL NO REMEDY AVAILABLE. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING. IT IS UNACCEPTABLE THAT A SOLUTION HAS NOT BE FOUND AT THIS TIME. HYUNDAI SHOULD HAVE TO BUY BACK ALL 2011-2014 SONATA'S AS THEY ARE A DANGER TO THE OWNERS.
Air bags, Seat belts, Jun 29, 2018
COMPLAINT IN REGARDS TO NHTSA RECALL NUMBER 18V137000 HYUNDAI HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. CAMPAIGN 174 IS DATED FEB. 27, 2018. I CALLED HYUNDAI RECALL HOTLINE AT 855-371-9460 ON MAY 2, 2018. I REQUESTED A RENTAL CAR UNTIL REMEDY IS PROVIDED. I WAS TOLD NOTHING CAN BE DONE, AND I SHOULD CONTACT MY LOCAL DEALERSHIP. LOCAL DEALERSHIP SAID THEY HAVE NO INFORMATION OR REMEDY AND TOLD ME TO CALL THE HOTLINE. DEALERSHIP SAID IF I WANTED A RENTAL CAR, I COULD RENT ONE MYSELF, AS NOTHING WOULD BE PROVIDED FOR ME. RECALL REMAINS INCOMPLETE AS OF JUNE 29, 2018. THIS RECALL IS A SERIOUS SAFETY CONCERN AND PLACES MYSELF AND MY FAMILY AT A GREAT RISK OF INJURY OR DEATH. HYUNDAI HAS ACTED IN BAD FAITH BY PROVIDING NO REMEDY OR SOLUTION TO MY REQUESTS OVER THIS MATTER IN A TIMELY FASHION. WHILE THERE ARE NO AIRBAG WARNING LIGHTS ACTIVE ON MY VEHICLE, YOU WON'T KNOW THE AIRBAGS AND SEAT BELTS PROPERLY FUNCTION UNTIL YOU CRASH. THAT'S UNACCEPTABLE. I HAVE A CASE NUMBER FROM MY INITIAL CONTACT WITH HYUNDAI REGARDING MY CONCERNS OVER THE VEHICLE. CASE # 11225055. HONDA PROVIDED FREE RENTAL CARS FOR THEIR AIRBAG RECALLS. HOW CAN HYUNDAI SIT IDLE AND OFFER NOTHING? I AM REQUESTING NHTSA TO PLEASE PURSUE THIS COMPLAINT TO HELP EXPEDITE A REMEDY FROM HYUNDAI FOR THIS RECALL.
Air bags, Seat belts, Jun 27, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO CRENSHAW HYUNDAI (330 HUFFMAN MILL RD, BURLINGTON, NC 27215, (336) 584-1144) FOR ROUTINE SERVICE AND A DIAGNOSTIC TESTING WAS COMPLETED ON THE AIR BAGS. THE CONTACT WAS INFORMED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND OPENED CASE NUMBER: 11401169. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jun 22, 2018
THE VEHICLE WAS DRIVING DOWN A RURAL HIGHWAY (340 STUARTS DRAFT, VA) AT NO MORE THAN 35MPH, NO BUMPS OR JARRING WHEN THE AIR BAG LIGHT CAME ON. RECEIVED A RECALL NOTICE FOR THE AIR BAG SENSOR ON MY CAR WHICH SAID "IF YOUR LIGHT REMAINS ILLUMINATED, PLEASE SEE YOUR LOCAL DEALERSHIP". SO I TOOK THE CAR IN TODAY AND THEY SAID THERE IS NO FIX FOR THE ISSUE RECALLED. I ASKED THEM TO TELL ME WHAT IT WOULD COST FOR ME TO REPAIR IT AND THEY SAID THEY HAVE NO PART, GOOD OR BAD TO PUT IN IT. HYUNDAI TOOK ALL OF THE SENSORS BACK FOR DEFECTS, DIDN'T GIVE REPLACEMENTS AND WILL ONLY "BACK ORDER" A NEW PART UNTIL ONE IS MADE. MY AIR BAG LIGHT REMAINS ILLUMINATED AND WILL FAIL INSPECTION SOON. THEN I'LL HAVE A CAR PAYMENT, FULL COVERAGE INSURANCE AND A CAR THAT I CAN NOT LEGALLY DRIVE. WHEN I ASKED WHAT I SHOULD DO NEXT, THE ANSWER WAS HOPE THERE WAS A FIX BEFORE MY NEXT INSPECTION.
Electrical system, Air bags, Jun 20, 2018
HYUNDAI RECALL / SONATA 2011 JUNE 2018 : NO REMEDY HAS STILL BE ANNOUNCED , AM STILL ON "STAND BY" FOR A " POSSIBLE REMEDY". WAS RECOMMENDED TO CONTINUE MY SAFETY RECALLED CAR BY HYUNDAI CONSUMER AFFAIRS , BY BRANDON R. IN HUNTINGTON BEACH. AND ALSO ANDREW IN CORPORATE. AFTER PATIENTLY WAITING AND REQUESTING A LOANER VEHICLE AND MANUFACTURES REFUND, IVE BEEN DIRECTED TO CORPORATE TO WAIT FOR THIS . WE CANNOT JUST WALK INTO A DEALERSHIP AND REQUEST A LOANER VEHICLE. AFTER WAITING 2 MONTHS STILL NO REMEDY, I AM LEGALLY OBLIGATED TO A REFUND OR REPLACEMENT WHICH HAS STILL NOT IMPLEMENTED. AFTER EMAILING THE DIRECTOR OF HYUNDAIS MANUFACTURES, JIM TRAINOR SAYS HE WILL TRY AND HELP ME DUE TO THE SEVERITY OF MY SITUATION AND RELAYING MULTIPLE REPORTS OF MY MODEL CATCHING FIRE (NON-COLLISION) AFTER DENYING MY REQUEST FOR A REFUND AND/OR REPLACEMENT IN RESULT OF A LOANER VEHICLE SINCE NO REMEDY HAS BEEN FOUND LONG AFTER THE NOTICE DESCRIBED ONE BY APRIL 2018. THIS CAN SIMPLY BE RESOLVED IF MATTERS WERE TAKEN SERIOUSLY AS WE ARE TOLD.. THE MANUFACTUERS GET AWAY WITH TOO MUCH. INSTEAD OF BEING GREEDY.. MY VEHICLE WILL BE IN STATIONARY AND HAVE A AIRBAG WARNING LIGHT ON. ELECTRICAL SAFETY AND AIRBAG SAFTEY MAKE THIS VEHICLE UNFIT TO DRIVE. I AM DEMANDING A REFUND AND REPLACEMENT .
Air bags, Jun 20, 2018
THE AIR BAGS ARE UNDER A SAFETY RECALL BUT NO FIX HAS BEEN CREATED FOR IT, BUT THE CAR WILL NOT PASS STATE INSPECTION DUE TO THE AIR BAGS. IS THERE ANY RECOURSE?
Suspension, Air bags, Seat belts, Jun 19, 2018
TAKATA RECALL FOR SUSPENSION FEEL LIKE WE ARE BOUNCING UP IN DOWN OR THE VEHICLE IS GOING TO FALL APART. I NOTICE THE LIGHT ON FOR THE PASSENGER AIRBAG AND THE SEAT BELT KEEP GETTING STUCK OR SOMETIME WANT LOCK. THIS IS CONCERN FOR ME BECAUSE WE TAKE ROAD TRIPS AND HAVE TO DRIVE A LONG DISTANCE TO GET TO WORK MYSELF AND HUSBAND WOULD LIKE TO FEEL SAFE. I REALLY FEEL THAT THE FRONTAL AIR BAGS SEAT BELT PRETENSIONERS AND SIDE AIR BAGS ARE DISABLED AND THE SUSPENSION IS A RISK FOR MANY PEOPLE LIVES. I SUBJECT YOU GET THESE VEHICLE IN THE SHOP ASAP BEFORE SOMETHING TERRIBLE HAPPEN. PLEASE MAKE SURE THAT EACH SHOP HAVE AN EXPERIENCE MECHANIC LAST MECHANIC WE HAD FOR A RECALL WE HAD TO COME BACK SEVERAL TIME AND THE VEHICLE STILL RUN LIKE CRAP. MAYBE YOU SHOULD REFUND PEOPLE THE REMAINDER OF THERE LOAN. I STILL HAVE A BALANCE OF 6,000 WHICH COMES TO ALL THE TRIP AND TIME CONSUMING. I ALSO CALLED EVERY DEALER IN MINNESOTA TRYING TO MAKE APPOINTMENT COULD SOMEONE CONTACT ME ASAP TO LET ME KNOW THAT THE PARTS ARE IN. MYSELF AND HUSBAND IS TAKING A ROAD TRIP AND WOULD LIKE FOR THE PROBLEM TO BE TAKEN CARE BEFORE THE END OF JUNE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Air bags, Seat belts, Jun 13, 2018
THERE IS NO REMEDY FOR THE AIR BAGS AND WHEN I CALL HYUNDAI ABOUT THE OTHER RECALLS THEY SAY THEY HAVE ALREADY BEEN REPAIRED .. THERE IS ALSO A RECALL ON THE ENGINE SHORT BLOCK ASSEMBLY. MY CAR WAS IN MOTION AND JUST STOPPED IN THE MIDDLE OF TRAFFIC AND BECASUE OF THE AIRBAG ISSUE I AM AFRAID TO DRIVE IT
Air bags, Jun 7, 2018
AIR BAG WARNING LIGHT CAME ON WHILE IN MOTION ON CITY STREET ON 6/7/2018 AND HAS STAYED ON.
Air bags, Jun 6, 2018, crash
"TAKATA RECALL" AIR BAGS DID NOT DEPLOY. NEITHER ANY OF FAMILY MEMBERS NOR MYSELF WILL BE ALLOWED TO DRIVE THIS VEHICLE UNTIL THE REPAIR IS COMPLETE. I HAVE NO VEHICLE THAT I CAN DRIVE AND THE HYUNDAI IS NOT SAFE TO DRIVE.
Air bags, Jun 6, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS INFORMED OF AN AIR BAG RECALL, BUT HAD NOT RECEIVED A RECALL NOTICE. THE CONTACT CALLED MAJOR HYUNDAI AT (570) 972-2578 (1534 N 9TH ST, STROUDSBURG, PA 18360) AND WAS INFORMED THAT THE VEHICLE DID NOT NEED SERVICING BECAUSE THE AIR BAG WARNING INDICATOR WAS NOT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE VIN AND NHTSA CAMPAIGN INFORMATION WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.