2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Engine, Apr 5, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT AT 5 MPH, THE VEHICLE SHUT-OFF WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT WENT TO KENDALL HYUNDAI (15895 S DIXIE HWY, MIAMI, FL 33157) AND WAS INFORMED TO TOW THE VEHICLE IN TO BE DIAGNOSED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Mar 31, 2021, fire
ENGINE FAILED / BLEW WHILE DRIVING.
Engine, Mar 22, 2021
INCREASED OIL CONSUMPTION AND ENGINE KNOCKING. HYUNDAI NOT HONORING THEIR COMMITMENT TO REPLACE ENGINE FREE OF COST
Engine, Mar 22, 2021
MY SON WHO IS 18 HAD MY SONATA IN OSKALOOSA IOWA HE WAS DRIVING BACK TO HIS COLLEGE CAMPUS ON FEB, 27, 2021. WHILE DRIVING HIS ENGINE SEIZED UP (THE MECHANIC SAYS IT HAS BEARING AND ROD DAMAGE.) MY SON'S ONLY SAVING GRACE WAS THE FACT THAT THE CAR CONTINUED TO ROLL AND HE WAS ABLE TO GET IT TO THE SIDE OF THE ROAD BEFORE GETTING REAR ENDED. HIS FRIENDS AND HIMSELF PUSHED THE CAR INTO A RADIO STATION PARKING LOT AND HAD TO FINISH WALKING BACK TO CAMPUS. ROSS SAID THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. THE MECHANIC PICKED UP THE SONATA ON THE FOLLOWING MONDAY. THE SONANTA MY SON SAID HAD STALLED OUT A COUPLE OF TIMES BEFORE THE ENGINE SEIZED BUT HE THOUGHT IT WAS DUE TO THE EXTREMELY COLD WEATHER AND CONDENSATION HAD DEVELOPED IN THE GAS TANK SO HE PUT STP IN THE GAS TANK. I DID SOME ONLINE RESEARCH AND FOUND OUT THAT THE 2011 SONATA'S HAD A HISTORY OF ENGINE PROBLEMS, RECALLS, AND A LAW SUIT IN 2015 DUE TO RODS AND BEARING ISSUES. I CONTACTED HYUNDAI USA TO TRY AND RESOLVE THIS MATTER AND SEE WHAT ALL IS NEEDED TO BE DONE. HYUNDAI HAS DONE NOTHING BUT GIVE ME THE RUN AROUND, TRANSFERRING ME FROM ONE DEPARTMENT TO ANOTHER WITH ALL CLAIMING ITS NOT THEIR AREA. I'VE TRIED CALLING 4 TIMES AND EVEN ONE TIME LINDA IN THE SETTLEMENT DEPT. HUNG UP ON ME WHEN I TRIED ASKING QUESTIONS ABOUT WHAT I NEED TO DO. ALL I WAS GIVEN A CASE NUMBER 18065084 AND TOLD ALISHA WAS MY CASE MANAGER BUT SHE APPEARS TO NEVER BE IN AND HAS NOT ONCE TRIED TO MAKE CONTACT WITH ME. I BELIEVE HYUNDAI IS NOT TRYING TO HONOR THE COURT DIRECTIVES AND ARE HAVING CARS WITH BAD ENGINES LEFT OUT ON THE ROADS.
Engine, Mar 11, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Other or unspecified, Engine, Mar 10, 2021, fire
ON MARCH 1, 2021, I NOTICED AN ODD SMELL WHILE IDLING IN LINE. TURNED CAR OFF UNTIL IT WAS MY TURN. THE SMELL WAS GONE ONCE I TURNED IT BACK ON, SO THOUGHT IT WAS ANOTHER CAR AND DROVE TO WORK. THAT EVENING, SMELL STARTED AGAIN AFTER DRIVING A FEW MILES TO PARENT'S HOUSE. PARKED THE CAR AT PARENT'S AND ARRANGED TO DRIVE IT TO MECHANIC THE NEXT MORNING AFTER HAVING MY FATHER CONFIRM THERE WAS WATER IN THE RADIATOR AND THE OIL WASN'T TOO LOW. ENGINE TEMP GAUGE WAS NORMAL. CHECK ENGINE LIGHT WAS ON, BUT HAD BEEN FOR THE LENGTH OF TIME I HAD CAR. I HAD IT CHECKED SEVERAL TIMES- ISSUE WOULD BE SUPPOSEDLY FOUND, BUT IT WOULD ALWAYS COME BACK ON. I WAS LED TO BELIEVE IT WAS A FAULTY SENSOR ISSUE. THERE WAS NOTHING OBVIOUSLY WRONG WHEN WE LOOKED UNDER THE HOOD AND HAD NO REASON TO THINK IT WOULD NOT BE SAFE TO DRIVE THE SHORT DISTANCE TO THE MECHANIC. NEXT MORNING, MARCH 2, 2021, I INTENDED TO DRIVE THE CAR TO THE SHOP SO THEY COULD ADDRESS THE ISSUE CAUSING THE SMELL, AND FATHER FOLLOWED BEHIND. CAR SEEMED FINE AT FIRST, BUT AFTER A COUPLE OF MILES DRIVING ON SURFACE STREETS, THE SMELL CAME BACK. PULLED OVER AND TURNED OFF CAR, THINKING THAT I WOULD NEED TO HAVE THE CAR TOWED THE REMAINDER OF THE WAY. I SAW SOMETHING COME FROM UNDER HOOD. MY FATHER, WHO HAD BEEN FOLLOWING BEHIND, ASKED ME TO POP THE HOOD. AS I CLIMBED BACK IN THE CAR TO POP THE HOOD, I REALIZED THERE WAS SMOKE INSIDE THE CAR. I GOT OUT, TOLD MY DAD THAT THERE MIGHT BE A FIRE AS THERE WAS SMOKE INSIDE THE CAR. AS WE HAD THAT DISCUSSION, SMOKE STARTED POURING FROM UNDER THE HOOD, AND WE BACKED AWAY FROM THE VEHICLE AND CALLED 911. WITHIN SECONDS, THERE WERE VISIBLE FLAMES AND THE WHOLE FRONT OF THE VEHICLE WAS ENGULFED IN FLAME. TODAY, MARCH 10, 2021, I WAS MADE AWARE THAT 2011 HYUNDAI SONATAS WERE INCLUDED IN A LIST OF VEHICLES KNOWN TO CATCH FIRE, SO I AM FILING THIS NOTIFICATION.
Power train, Engine, Mar 10, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO DRIFT TO THE RIGHT SIDE OF THE ROAD. THE CONTACT HAD TO CONTROL THE STEERING WHEEL FOR THE VEHICLE TO DRIVE STRAIGHT AHEAD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED BEFORE THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE ENGINE LOCKED UP AND THE VEHICLE CEASED. THE VEHICLE WAS TOWED TO ANTWERPEN HYUNDAI OF CLARKSVILLE (12440 AUTO DR, CLARKSVILLE, MD 21029) TO BE DIAGNOSED. THE CONTACT REQUESTED THAT THE CONTACT PROVIDE INFORMATION ON OIL CHANGE INTERVALS WHICH WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Vehicle speed control, Engine, Mar 9, 2021
I WAS DOING 60 AND MY CAR JUST DIED OUT OF NO WHERE ON MARCH 9 2021. I THEN GOT IT TO START AND EVERY TIME I PICK UP SPEED IT DIES AGAIN. I SMELL WHAT MAY BE ELECTRICAL BURNING. I CALLED DEALERSHIP IN VANDAILA THEY SAID NO RECALL ON MOTOR SO I HAVE TO FIGURE THE PROBLEM OUT.
Structure, Other or unspecified, Engine, Feb 23, 2021, fire
ENGINE REPLACED IN 2015 AFTER SEIZING AND RECALL OF THETA 11. VEHICLE SERVICED INCLUDING OIL CHANGE AT DEALERSHIP ON 2/11/21. ON 2/22/21 ENGINE KNOCKED TWICE AND VEHICLE STALLED. DRIFTED OFF ROAD, TURNED KEY OFF, PUT CAR IN PARK. WITHIN 3 MINUTES ENGINE WAS ON FIRE WITH FLAMES EXTENDING BELOW CAR. FIRE DEPARTMENT PUT FIRE OUT AND HAD CAR TOWED TO SUBURBAN HYUNDAI SERVICE DEPARTMENT.
Engine, Feb 19, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO JERK AND HESITATED TO ACCELERATE. THE CONTACT'S WIFE STATED THAT AN ABNORMAL NOISE WAS COMING FROM THE ENGINE. THE CONTACT DIAGNOSED THE VEHICLE AT HIS RESIDENCE AND RETRIEVED DTC CODE: P1326 (CHECK ENGINE KNOCK SENSOR FAILURE). THE CONTACT'S WIFE DROVE THE VEHICLE TO HER RESIDENCE. ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS CONTACTED AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT OVER 125,000 MILES THE RECALL REPAIR WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,722.*DT*JB
Air bags, Engine, Fuel/propulsion system, Feb 16, 2021
ON FRIDAY THE 13TH OF FEBRUARY WHILE DRIVING ON A MAIN INTERSECTION MY CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. THERE WAS TRAFFIC ON BOTH SIDES OF THE ROAD AND OF COURSE PEOPLE DIDN'T HAVE ANY PATIENCE AND I WAS STUCK AND PLACED MY BLINKERS ON. AND WAITED FOR AAA TO ARRIVE. THE CAR WAS IN MOTION AND THEN STATIONARY.
Electrical system, Exterior lighting, Engine, Feb 15, 2021
MY VIN IS SHOWING 2 RECALLS THAT ARE INCOMPLETE THAT I HAVE TAKEN TO A LOCAL DEALERSHIP TO BE CORRECTED. MY 2011 HYUNDAI BURNS OIL VERY QUICKLY WITHIN WEEKS OF AN OIL CHANGE. I AM CONSTANTLY ADDING OIL. THERE IS NO OIL LEAK DETECTED IN THE VEHICLE. I WAS ASSURED THAT THE ENGINE RECALL WAS LOOKED AT AND NOT AFFECTED BUT ACCORDING TO THIS SITE THAT RECALL IS INCOMPLETE. I ALSO HAVE TO REPLACE TAIL AND HEADLIGHTS AND WHEN I USE A BLINKER AT NIGHT THE HEADLIGHTS TURN OFF. I HAD MY VEHICLE SERVICED AT JENKINS HYUNDAI OF JACKSONVILLE FL 904/420-7171
Engine, Feb 9, 2021, fire
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THERE WAS SMOKE AND FIRE DETECTED FROM UNDERNEATH THE HOOD. THE CHECK ENGINE AND ABS WARNING LIGHTS WERE ILLUMINATED. IN ADDITION, THE OIL WARNING INDICATOR LIGHT WAS FLASHING. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO REPORTED INJURIES. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Engine, Feb 3, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE MAKING A TURN OUT OF HER DRIVEWAY, AN ABNORMAL KNOCKING NOISE WAS HEARD, AS WELL AS WHEN DRIVING OVER SMALL SPEED BUMPS THE VEHICLE WOULD VIBRATE. THE CONTACT WAS UNSURE OF WHERE THE NOISE WAS COMING FROM. THE VEHICLE WAS TAKEN TO BAKERSFIELD HYUNDAI (5300 WIBLE RD, BAKERSFIELD, CA 93313) WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED HOWEVER, THE SPARK PLUGS AND THE OIL WAS CHANGED. THE FAILURE PERSISTED FOR AWHILE AND THEN WENT AWAY. THE CONTACT STATED THAT SHE THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE LOCAL DEALER WAS NOT CONTACTED IN REGARDS TO THE PARTS AVAILABILITY AS THE RECALL NOTICE STATED THAT A REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE OR ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. PARTS DISTRIBUTION DISCONNECT.
Engine, Feb 3, 2021
IN OCTOBER 2020 MY CAR WAS RUNNUNG PERFECT, THEN ALL OF A SUDDEN WITHOUT ANY WARNING LIGHT OR ANYTHING MY CAR STARTED MAKING A LOUD KNOCKING NOISE WHILE IN MOTION AND FIVE MINUTES LATER STALLED IN THE MIDDLE OF THE STREET. I WAS NOT TURNING, I WAS DRIVING STRAIGHT. I TOOK IT TO A HYUNDAI DEALER AND THEY SAID THEY COULDN'T REPLACE ENGINE BECAUSE IT WAS OVER THE MILES. I RECEIVED A LETTER ABOUT THE ROD GOING IN MY CAR ENGINE AND CONTACTED HYUNDAI AND THEY SAID THAT IT WAS WHAT WENT WRONG WITH MY CAR BUT THEY HAD TO WAIT UNTIL A REMEDY WAS PUT IN PLACE. I HAVE BEEN 5 MONTHS WITHOUT MY CAR AND I HAVE 3 KIDS. I'M CONTACTING BECAUSE THIS IS A MAJOR LIFE INCONVENIENCE. ESPECIALLY DURING THE PANDEMIC.
Engine, Jan 27, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO WAYNE MAZDA (1244 NJ-23, WAYNE, NJ 07470) TO VERIFY IF THE ENGINE WAS ELIGIBLE FOR AN ENGINE REPLACEMENT UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE DEALER THE VEHICLE OPERATED AS INTENDED HOWEVER, AFTER LEAVING THE DEALER, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT THE ENGINE PASSED ALL TEST AND WAS OK. THE CONTACT LEFT THE DEALER A SECOND TIME AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, LYNNES HYUNDAI (401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 194,000.
Engine, Jan 22, 2021
MY HYUNDAI SONATA 2011 WITH VIN [XXX], IS HAVING ISSUES THAT IS CONNECTING-ROD BEARINGS IN THE ENGINE THAT COULD WEAR OUT PREMATURELY AND DAMAGE THE ENGINE. THIS IS SIMILAR TO THE SAME RECALL TIED TO HYUNDAI SONATA 2011 - 2013 HYBRID. THE ONLY DIFFERENCE IS MY CAR IS NOT AN HYBRID. I BELIEVE THIS TO BE THE SAME ISSUE AND I COULD BE JUNKING MY CAR BECAUSE OF THIS ISSUE. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Vehicle speed control, Engine, Jan 14, 2021, fire
TOTAL LOSS OF CAR DUE TO ENGINE FIRE. ON DEC 30,2020 AT MILE MARKER 31 ON I95 SOUTH OUTSIDE OF STONEY CREEK VA, WHEN I WAS DRIVING, ALL LIGHTS CAME ON THE DASHBOARD AT THE SAME TIME-THEN WE LOST ABILITY TO ACCERLEATE-GAS PEDAL NOT WORKING. WE PULLED OVER ON THE SIDE OF I95-SMOKE CAME OUT OF ENGINE AND WITHIN 10 MINUTES THE ENTIRE CAR WAS ENGULFED IN FLAMES.
Air bags, Engine, Jan 8, 2021, crash
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE HER DAUGHTER'S FRIEND WAS DRIVING 65 MPH, WHEN THE VEHICLE BEGAN TO ACCELERATE THE SPEED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVE WAS TURNED TO THE RIGHT TO PARK ON THE SIDE OF THE ROAD BUT THE VEHICLE SEIZED ON THE ROAD. THE CONTACT STATED ANOTHER VEHICLE REAR ENDED THE SEIZED VEHICLE. NO AIRBAGS DEPLOYED. THE CONTACT STATED THERE WERE 3 PASSENGER INSIDE THE VEHICLE. THE CONTACT STATED THE DRIVER SUSTAINED BACK PAINS AND SEEKED MEDICAL ATTENTION AT A NEAR HOSPITAL AND WAS SEEING A CHIROPRACTOR AT THE MOMENT. THE CONTACT ALSO STATED ANOTHER DAUGHTER WAS SEATED AT THE REAR MIDDLE AND SUSTAIN CONCUSSION AND WAS SEEKING MEDICAL ATTENTION ALSO. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE DEEMED THE VEHICLE LOSS. THE CONTACT ALSO STATED SHE HAD EXPERIENCE THE FAILURE ON 5 DIFFERENT OCCASION. THE VEHICLE WAS TAKEN TO LOCAL DEALER COCOA HYUNDAI ( 1825 W KING ST, COCOA, FL 32926: (321) 631-2444) AND WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000. *DT*JB
Exterior lighting, Service brakes, Engine, Dec 11, 2020
MY ENGINE FAILED WHILE DRIVING.....I HAD IT TOWED TO HYUNDAI DEALER BECAUSE I WAS INFORMEF ABOUT VEHICLE RECALL. THE DEALERSHIP WILL NOT PROVIDE ME WITH LOANER CAR WITHOUT FULL COVERAGE INSURANCE. I HAVE BEEN WITHOUT MY VEHICLE ALMOST 30 DAYS.
Engine, Dec 10, 2020
I WAS DRIVING HOME FROM MARYLAND AND MY CAR STARTED MAKING A KNOCKING NOISE. WE THOUGHT IT WAS A STICK UNDERNEATH SO WE PULLED OVER SAFELY AND TRIED TO LOOK UNDER, BUT DIDN'T SEE ANYTHING. AS WE CONTINUE TO DRIVE MY CAR WOULD ONLY GO 45 MPH, AND AS WE WERE ON THE INTERSTATE THIS WAS VERY SCARY. IT'S SOON STOPPED ACCELERATING, AND WE HAD TO ROLL TO THE NEAREST EXIT. DURING THIS ENTIRE TIME, THE CAR WAS STILL MAKING THE KNOCKING NOISE. ONCE WE GOT OFF THE EXIT MY CAR TIRES LOCKED UP AND EVENTUALLY STALLED. IT WOULD NO LONGER TURN ON. AFTER THIS EXPERIENCE AAA TOWED IT TO THE NEAREST HYUNDAI DEALERSHIP WHERE THEY TOLD ME MY ENGINE WAS SHOT.
Engine, Dec 3, 2020
VEHICLE WAS RECALLED BY NHSTA AND HYUNDAI FOR ENGINE REPLACEMENT. ENGINE DIED, SENT TO DEALER FOR ENGINE REPLACEMENT UNDER THE NHSTA AND HYUNDAI AGREEMENT. DEALER IS LYING ABOUT THE ENGINE SERIAL NUMBER NOT MATCHING THE VEHICLE. SAME DEALER SOLD THE CAR AS A DEALER CERTIFIED VEHICLE. IF THAT'S THE CASE, THE VIN NUMBER AND ENGINE SERIAL NUMBER WAS MATCHED AT THE TIME OF CERTIFICATION. THEY ARE REFUSING TO REPLACE ENGINE PER NHSTA AND HYUNDAI AGREEMENT OF RECALL!
Steering, Air bags, Engine, Nov 27, 2020
MY ENGINE LIGHT HAS BEEN ON FOR 6 MONTHS AND I HAD THE TIMER SENSOR REPLACED TWICE. AND IT IS STILL ON. MY CAR STEERING WHEEL VIBRATES AT TIMES. THE STEERING WHEEL MAKES A CRACKING NOISE WHILE PARKING OR PULLING OUT. ALSO MY AIRBAG LIGHT HAS BEEN ON CONTINUOUS FOR 6 MONTHS OVER THE STEERING WHEEL. KEEP TAKING IT TO THE SHOP AND TOLD TO CHECK RECALLS BUT MY CAR IS NEVER LISTED.
Engine, Nov 19, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED AND DRIVEN TO HER DESTINATION. NAPLETON HYUNDAI LOCATED AT 649 DUNN RD, HAZELWOOD, MO 63042, (314) 817-9000 WAS CONTACTED ABOUT THE FAILURE AND INFORMED THAT THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED OF A WARRANTY PROGRAM TO REPLACE THE ENGINE HOWEVER, THE ENGINE WOULD ONLY BE REPLACED AFTER A COMPLETE ENGINE FAILURE. THE CONTACT WAS ALSO INFORMED THAT A LOANER VEHICLE WOULD BE PROVIDED WHILE THE ENGINE WAS BEING REPLACED. THE VEHICLE WAS THEN TAKEN TO ANOTHER UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT WAS NOTIFIED OF POSSIBLE OIL CONSUMPTION FAILURE. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 112,000.
Exterior lighting, Service brakes, Engine, Nov 17, 2020
CHECK ENGINE LIGHTS COMES ON AND OIL LIGHT. SO IM PROMPTED TO GET OIL CHANGE. MECHANIC SAYS HE RESET SOME CODES AND THE ENGINE LOCKED UP.MECHANIC TOOK MY RUNNING VEHICLE FROM THE SHOP TO CHECK HOW IT WAS DRIVING AND THE CAR STALLED IN MOTION.