2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Engine, Sep 23, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO TIGER HUNT AUTO(2482 SPRING RD SE, SMYRNA, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 145,000.
Seat belts, Service brakes, Engine, Sep 22, 2019
I BOUGHT THIS CAR 3 YEARS AGO. EVER SINCE THE DAY I BOUGHT THE VEHICLE, IT MAKES LOUD CLICKING NOISES WHEN YOU TURN THE STEERING WHEEL LEFT OR RIGHT WHILE IN DRIVE AND REVERSE. IN THE 3 YEARS THAT I HAVE OWNED THIS CAR, I HAVE HAD TO REPLACE THE TIRES 4 TIMES, THE BRAKES AND ROTORS MULTIPLE TIMES PER YEAR, TIE RODS, AND CV JOINTS AND YET THE CAR STILL CLICKS WHEN YOU TURN. I HAD THE ENGINE RECALL DONE IN MAY OF THIS YEAR. THEY GAVE ME THE CAR BACK A MONTH LATER. I HAD TO TAKE IT BACK THE VERY NEXT DAY BECAUSE IT WAS LEAKING COPIOUS AMOUNTS OF OIL AND MAKING A CLANKING NOISE THAT WAS NOT PRESENT WHEN I LEFT MY VEHICLE WITH THEM FOR A MONTH. THEY "FIXED" THE OIL LEAK AND TOLD ME THE NOISE WAS FROM MY FRONT BRAKES YET AGAIN. I HAD TO RETURN THE CAR AGAIN A FEW DAYS LATER BECAUSE IT WAS STILL LEAKING OIL! SO THEY "FIXED" THE LEAK A 2ND TIME AND AGAIN SAID THE NOISE WAS FROM MY BRAKES. LESS THAN A WEEK AFTER THAT THE CHECK ENGINE LIGHT CAME BACK ON. I IMMEDIATELY TOOK IT BACK AND WAS TOLD THAT IT WAS JUST A "LOOSE GAS CAP" WHICH I NEVER EXPERIENCED PRIOR TO THE ENGINE BEING REPLACED. THEY CLEARED THE LIGHT AND SENT ME ON MY WAY. I HAD BRAND NEW BRAKES AND ROTORS PUT ON, AGAIN, AND YET THE CLANKING NOISE IS STILL THERE. 5 DAYS AGO, THE CAR BEGAN DRIVING THE WAY IT WAS BEFORE THE ENGINE RECALL, SAME ENGINE FAILURE SYMPTOMS AND MY CHECK ENGINE LIGHT CAME BACK ON A SECOND TIME 3 DAYS AGO. I HAVE NOT HAD TO FILL IT UP WITH GAS IN 8 DAYS SO THERE IS NO WAY THAT IT IS FROM A "LOOSE GAS CAP." MY SEAT BELT LOCKS UP AND STAYS LOCKED UP IF I LEAN FORWARD. I SHOULD ALSO MENTION THAT WHEN I BOUGHT THE VEHICLE I HAD TO INFORM THE MANAGER THAT THE FRONT BUMPER WAS ONLY ATTACHED TO THE CAR BECAUSE SOMEONE DRILLED SCREWS INTO IT TO KEEP IT ON. HE HAD NO IDEA!! I MADE THEM REPLACE IT BEFORE I WOULD BUY THE VEHICLE. THE PAINT IS CONSTANTLY CHIPPING OFF OF THE "NEW BUMPER" THEY PUT ON IT.
Engine, Sep 21, 2019
ENGINE IS MAKING A KNOCKING NOISE AND IT'S LOCKING UP
Electrical system, Air bags, Engine, Sep 13, 2019
ACCELERATION PROBLEMS CAR STOP ON ME I GOT MY CAR TOWED NO CODES OR NOTHING SHOWED UP TRY TO START CAR AT SHOP SMELLED A BURNING SMELL NEEDS NEW STARTER NEW STARTER REPAIRED. COUPLE OF DAYS LATER I STOP FOR A UPDATE ENTIRE ENGINE GONE WILL CALL HYUNDAI TOMORROW I HAVE TWO KIDS AND THIS IS HORRIBLE
Electrical system, Service brakes, Engine, Sep 10, 2019
MY BRAKES ACTING ALMOST HIT THE CURVE WHEN I WAS TRYING TO STOP,THE TRANSMISSION STALLED ALMOST CAUSING ANOTHER CAR TO HIT ME FROM BEHIND AS I DROVE DOWN THE HIGHWAY ALSO THE ENGINE IS USING EXCESSIVE OIL AFRAID THE ENGINE WILL LOCK UP CAUSING AN ACCIDENT .
Engine, Sep 9, 2019
I HAD JUST BOUGHT MY CAR, TWO MONTHS LATER, I'M DRIVING TO WORK WHICH IS LESS THEN 5 MILES AWAY .. AND MY CAR TS MAKING A KNOCKING NOISE. I GOT NO LIGHT SIGNAL WARNING ME ABOUT OIL OR ENGINE, IT JUST STARTED THE NOISE SO I STOPPED DRIVING IT SO NO FURTHER DAMAGE WAS DONE. MY CAR LIGHTS NEVER CAME ON EVER ABOUT MY OIL OR ENGINE. NOT EVEN FOR TIRE PRESSURE.
Steering, Vehicle speed control, Engine, Aug 28, 2019
I HAVE ONLY HAD THE CAR FOR ABOUT 6-7 MONTHS I BOUGHT IT FROM A PRIVATE OWNER I CHANGED THE OIL AND BOUGHT A NEW BATTERY. THE CAR DID HIGH MILAGE AT 194,000 MILES I STILL BOUGHT THE CAR. LAST WEEK WHILE ON MY LUNCH BREAK I WAS IN MY WAY TO GO PAY MY CAR INSURANCE WHEN I SEEN I HAD 32 MILES TO EMPTY WHICH I NEVER LET IT GET THAT LOW BUT I DID OBVIOUSLY THAT DAY. AS I BEGIN TO GO UP HILL IT FELT LIKE IT STUTTERED SO I FIGURED I WAS RUNNING OUT OF GAS. BUT AS I CAME OVER THE HILL I PRESS ON THE GAS AND NOTICED THAT IT REVVED UP AND TO MY KNOWLEDGE THE CAR WAS LOCKED UP THE STEERING WHEEL WAS NOT ABLE TO TURN THE BREAKS WERE LOCKED UP AND ALL MY DASH LIGHTS WERE ON. I WAS SCARED AND JUST LET THE CAR COAST DOWN THE HILL APPROACHING A RED LIGHT WITH TRAFFIC STOPPED ALL I COULD DO WAS HOPE I DIDNT GET IT OR HIT NO ONE ELSE FOR NOT HAVING MUCH CONTROL OVER THE CAR I BRAKED AS MUCH AS I COULD AND COASTED IT INTO A GAS STATION TO WHERE. I MADE IT TO THE PUMP AND TURNED THE OFF OFF AND WENT AND GOT GAS FOR THE CAR. TRIED TO TURN IT OVER AND NOT A THING HAPPEN SOUNDED DEAD BATTERY LIKE IT WANTED TO START BUT ONCE I TURNED THE KEY AND IT DID NOT START IF I TRIED RIGHT AFTER JUST MADE A CLICK CLICK NOISE. I TOOK MY BATTERY OUT AND HOME TO CHARGE THINKING MAYBE A BAD CELL OR MAYBE ALTERNATOR. BOUGHT NEW BATTERY AND IT NOT START SO NO NOT THE ALTERNATOR. I AM AT LOST FOR WORDS TRIED TO TURN THE CRANKSHAFT AND WONT BUDGE. AM I ABLE TO STILL GET THIS LOOKED AT BY HYUNDAI EVEN IF I JUST BOUGHT THE CAR. ITS REGISTERED TO ME IF IT IS CAUSED BY THESE RECALLS DOES THE CAR HAVE TO STILL BE RUNNING FOR ME TO BE ABLE TO RECIEVE THE BENEFITS I HAVE NEVER HAD A CAR JUST STRAIGHT DIE. NEVER MADE ANY NOISE OR SMOKE OR GOT HOT. ALSO I NOTICED WHEN I HAVE THE KEY AND DROP IT DOWN INTO ALL THE GEARS IT GOES BUT WHEN I SLAP IT OVER TO THE MANUAL SIDE I CAN GO FROM 1ST TO 2SD AND THAT'S IT.
Fuel system, Gasoline, Engine, Aug 28, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE IDLING AT A STOP SIGN, THE VEHICLE BEGAN TO HESITATE AND JERK FORWARD. THE CONTACT ALSO HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL, THE HESITATION STOPPED. HOWEVER, WHEN THE VEHICLE DECELERATED, IT BEGAN TO HESITATE AND JERK AGAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE NEAR HIS RESIDENCE BECAUSE IT WAS UNABLE TO BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED ON FEBRUARY 16, 2018 PER NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO MCGRATH CITY HYUNDAI (LOCATED AT 6750 W GRAND AVE, CHICAGO, IL 60707, (773) 889-9090), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Service brakes, Engine, Aug 21, 2019
I BOUGHT THIS CAR IN 2013 FOR THE HYUNDAI DEALERSHIP IN GURNEE IL. SINCE THEN I HAVE HAD NOTHING BUT RECALLS, AND ISSUES. ALL OF THE RECALLS FOR THIS YEAR AND AFFECTED MY CAR AS IN THE WARNING THEY WAY MAY HAPPEN ACTUALLY HAPPEN TO ME. MY ENGINE SEIZED UP WHILE I WAS DRIVING WITH 2 KIDS IN THE CAR ON A BUSY STREET AND I WAS ALMOST RE ENDED AS A RESULT ONLY TO HAVE THE DEALERSHIP TELL ME IT WASN'T THE RECALL! THEN LATER THEY HAD TO FIX IT AFTER I WORK TO CORPORATE BECAUSE IT WAS THE 132 CAMPAIGN RECALL. THE 3 DEALERSHIP I HAVE DEALT WITH ARE ALL RUDE NONE WANT TO ACTUALLY FIX YOUR CAR OR HELP YOU BECAUSE ITS RECALL WORK NOT ACTUALLY WORK THAT THEY MAKE MONEY OFF OF. NOW AS OF TODAY MY AIRBAG LIGHT HAS COME ON AFTER THE "FIXED" THE NEWEST SAFETY RECALL, WHEN I CALLED THE DEALERSHIP THEY INFORMED ME THEY FIXED THE ISSUE SO I WILL BE CHARGED $139.99 FOR THEM TO EVEN LOOK AT IT. WHEN WILL HYUNDAI BE ACTUALLY HELD RESPONSIBLE FOR ALL OF THESE CAR ISSUES THEY ARE ALL SAFETY. SO FAR THE RECALLS HAVE BEEN FOR THE ENGINE, SEAT BELTS, BRAKES, AIR BAGS, BODY CORROSION, AND SO ON! I THOUGHT THERE WAS LEMON LAW IN PLACE TO REMEDY THIS, HYUNDAI PRODUCT FAULTY VEHICLES WITH THE MODEL YEAR 2011 AND THE CONSUMER IF THE ONE LOSE AND SPENDING OUT OF POCKET. I HAD EVEN CALLED CORPORATE BEFORE THIS TO TRY AND REMEDY THE ISSUE MYSELF AND WAS TOLD THEY ARE SORRY SOME WILL CALL IN 3-5 DAYS. AT THIS POINT I AM A MOTHER DRIVING AROUND WITH CHILDREN IN A VEHICLE THAT MAY OR MAY NOT POP THE AIR BAGS WHENEVER IT FEELS LIKE OR THEY WILL NOT DEPLOY IF I DO GET IN AN ACCIDENT. SOMETHING NEEDS TO BE DONE WITH THESE CARS THEY ARE NOT SAFE TO BE DRIVING AT ANY GIVEN TIME ANOTHER RECALL CAN CAUSE A MAJOR SAFETY RELATED CRASH OR DEATH AT THIS POINT. I HAVE HAD WAY TO MANY CLOSE CALL WITH MYSELF OR MY KIDS LIVES AT RISK DUE TO HYUNDAI LACK OF CARE FOR THEIR CONSUMERS.
Engine, Aug 19, 2019
REFERENCE VIN# 5NPE C4AC 5BH1 7045 4 2011 HYUNDAI SONATA 129,044 MILES AT ENGINE FAILURE ON MARCH 19, 2019 HYUNDAI CASE# 15847818, CAMPAIGN 132, TOTAL ENGINE FAILURE, CLAIM IS IN THE SUM OF $5054.95, COMPLAINT: ALL REQUESTED DOCUMENTATION FOR INVOICES, OWNER REGISTRATION, AND ASSOCIATED INFORMATION HAS BEEN SUBMITTED TO THE HYUNDAI CLIENT CARE SPECIALIST IN A TIMELY MANNER. HYUNDAI CAMPAIGN 132 DOCUMENT RCMN-15V568-2234 DIRECTS THAT REQUIRED VEHICLE INSPECTION WILL BE DONE AT NO COST TO CLAIMANT. HYUNDAI CLIENT CARE SPECIALIST, REFUSES TO CONTACT THE HYUNDAI DEALER TO AUTHORIZE VEHICLE INSPECTION AT NO COST TO CLAIMANT PER REFERENCED HYUNDAI PROCEDURE. LOCAL HYUNDAI DEALER IN SAVANNAH, GEORGIA, REFUSES TO CONTACT HYUNDAI FOR AUTHORIZATION TO PERFORM THE REQUIRED VEHICLE INSPECTION AT NO COST TO CLAIMANT. DEALER ADVISES THAT WE MAKE A CLAIM FOR THIS EXPENSE TO HYUNDAI. AT THIS POINT, AUGUST 19, 2019, HYUNDAI HAS MADE NO INDICATION THAT THEY WILL ACTUALLY HONOR ANY CLAIM FOR EXPENSES.
Engine, Aug 16, 2019, fire
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT CALLED ON BEHALF OF HER SPOUSE THE DRIVER, STATING WHILE HE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROADWAY BUT WAS UNABLE TO RESTART. THE CONTACT STATED THAT HER SPOUSE SAW SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THEY RECEIVED A CALL FROM THE POLICE DEPARTMENT MAKING THEM AWARE THAT THE VEHICLE HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. A POLICE REPORT AND FIRE DEPARTMENT REPORT WAS MADE AS THE FIRE DEPARTMENT HAD TAKEN PHOTOS OF THE FIRE. THE MANUFACTURER OR THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Engine, Aug 13, 2019
VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY. NOT THE BATTERY, BELT, HAS OIL AND ANTIFREEZE ALMOST CAUSED A MAJOR ACCIDENT WITH MY 17 YEAR OLD DRIVING
Engine, Aug 6, 2019, fire
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA SE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A FUEL ODOR PRESENT. THE CONTACT NOTICED SMOKE COMING UNDER THE HOOD AND THEN FLAMES. THE VEHICLE WAS STOPPED AND THE CONTACT EXITED THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES AND DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND NO POLICE REPORT FILED. THE CONTACT WAS NOT SURE IF A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE JUNKYARD FOR INSPECTION BY THE INSURANCE COMPANY. THE DEALER VERIFIED THAT THERE WERE NO RECALLS AND THE MANUFACTURER ISSUED A CASE NUMBER AND PROMISED A CALLBACK. THE ENGINE WAS REPLACED BY AN EARLIER RECALL AND HAD 20,000 OF MILEAGE AT THE TIME OF THE FIRE. THE FAILURE MILEAGE WAS 137,000.
Engine, Aug 4, 2019
WHILE DRIVING VEHICLE IT FULLY SHUT OFF. IT HAD BEEN MAKING A LOUD NOISE FOR A WHILE AND BURNING OIL FREQUENTLY SO WE TOOK IT TO HYUNDAI FOR THE ENGINE RECALL AND THEY SAID NOTHING WAS WRONG WITH THE ENGINE. NOW THE CAR SHUTOFF ON A MAJOR HIGHWAY IN THE BAY AREA (RICHMOND PARKWAY) S AND NOW WON'T CRANK OR START. TOOK THE CAR TO MIDAS TO DO A ENGINE DIAGNOSTIC AND WASTED MONEY BECAUSE THEY SAID THEY COULDN'T DO THE FULL CHECK WITHOUT THE CAR CRANKING. MECHANIC THINKS A ROD OR PISTON IS THE CAUSE. CALLED HYUNDAI AND THEY ARE GIVING THE RUN AROUND AS TO SEEING ABOUT THE ISSUE. NEED HELP ASAP. I'M A MOTHER OF FOUR CHILDREN AND NEED HELP.
Service brakes, Engine, Fuel/propulsion system, Jul 25, 2019, fire
I HAD SMELLING A GAS SMELL COMING FROM THE VENTS ON FRIDAY JULY 19TH ANDI TOOK IT TO FIRESTONE FOR A NEW BATTERY AND A OIL CHANGE. I CALLED THE HYUNDAI DEALERSHIP BECAUSE FIRESTONE TOLD ME ABOUT A NEW RECALL FOR THE FIRE PRESSURE FUEL REGULATOR AND THEY HIGHLY SUGGESTED I TAKE IT INTO THEM. I CALLED HYUNDAI AND THEY SAID FOR ME TO BRING IT IN AND I DIDN'T NEED AN APPOINTMENT SO I TOLD THEM I WOULD BE THERE AROUND 3-4PM YESTERDAY. SO I LEFT WORK EARLY, PICKED UP MY CAR FROM FIRESTONE AND HEADED TO THE DEALERSHIP WHICH WAS ABOUT 10 MILES AWAY. I GOT ON I-35 DOING ABOUT 40MPH OR SO BECAUSE OF TRAFFIC. ALL OF A SUDDEN THE CAR NEXT TO ME STARTS HONKING AND WAVING SAYING MY CARS OF FIRE. I TRY TO APPLY THE BREAK BUT THERE WAS NO PRESSURE. MY INSTRUMENT COLUMN LIT UP LIKE THE 4TH OF JULY AND THEN ALMOST IMMEDIATELY SMOKE STARTS COMING IN FROM THE VENTS, DASHBOARD AND FLOOR. SO MY ONLY OPTION IS TO TUCK AND ROLL DOING ABOUT 35-40MPH ON ONE OF THE BUSIEST HIGHWAYS IN AUSTIN. SO I TUCK AND ROLL, PEOPLE ARE STOPPED TO HELP. I SEE MY CAR CONTINUE TO ROLL INTO THE BARRIER AND WHILE CAR BURST INTO FLAMES.
Engine, Jul 23, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) BY HAPPY HYUNDAI (9121 S CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300). SHORTLY AFTER THE REPAIR, THE VEHICLE STALLED AND WAS UNABLE TO BE SAFELY DRIVEN. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DETERMINED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Fuel system, Gasoline, Electrical system, Exterior lighting, Engine, Jul 18, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE FAILED TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO ATLANTIC HYUNDAI (193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE REMEDY FAILED AND THE CHECK ENGINE INDICATOR ILLUMINATED; HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE AGAIN. IN ADDITION, THE TAIL LIGHTS SHORTED OUT NUMEROUS TIMES AND THE BULBS WERE REPLACED MORE THAN FIVE TIMES. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAULTY ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Jul 17, 2019
DRIVING ON A BUSY 4 LANE HIGHWAY AT 50 MPH AND MOTOR SEIZED WITH NO WARNING. THIS VEHICLE HAS HAD A MOTOR RECALL AND WAS BROUGHT TO A AUTHORIZED DEALER IN 2016 FOR AN INSPECTION AFTER WE RECEIVED THE FIRST NOTICE. WE WERE TOLD THAT OUR VEHICLE WAS FINE AND NO REPAIRS WERE DONE AT THAT TIME. WE RECEIVED A SECOND NOTICE FOR THE SAME ISSUE A FEW MONTHS AGO STATING THAT HYUNDAI WAS EXTENDING THE WARRANTEE FOR THE MOTOR BECAUSE OF THE SAME MOTOR ISSUE IT WAS CHECKED FOR IN 2016. WE ARE OVER THE EXTENDED WARRANTEE MILEAGE AS THIS VEHICLE IS USED DAILY AS A COMMUTER VEHICLE TRAVELING THE TURNPIKE DAILY AT 70 MPH HAD THIS HAPPENED ON THE TURNPIKE THE RESULTS COULD HAVE BEEN VERY BAD AS MOST VEHICLES TRAVELING THE TURNPIKE ARE TRAVELING AT GREATER SPEEDS THAN 70 MPH. HYUNDAI NEEDS TO BE ACCOUNTABLE FOR ALL VEHICLES WITH THIS MOTOR ISSUE REGARDLESS OF THE MILEAGE IT IS A TRUE DEFECT AND SAFETY ISSUE.
Other or unspecified, Engine, Fuel/propulsion system, Jul 15, 2019
VEHICLE WILL SHUT DOWN WHILE DRIVING DOWN THE ROAD. NO WARNING LIGHTS OR SOUNDS. THE ENGINE WILL JUST SHUT DOWN COMPLETELY. ENGINE STARTS UP AGAIN BUT WILL AGAIN SHUT DOWN WHILE DRIVING. NO CODES WILL COME UP ON THE ECM WHEN SCANNED AT A MECHANIC SHOP. NO WAY TO TELL WHAT IS GOING ON. HYUNDAI DEALER HAS NO ANSWERS FOR ME.
Exterior lighting, Air bags, Engine, Jul 9, 2019
TAKATA RECALL IT STARTED LIKE 3 WEEKS AGO SOUNDS LIKE THE MOTOR IS KNOCKING. THEN A WEEK AGO MY AIRBAG LIKE WONT GO OFF.
Engine, Jul 9, 2019
ENGINE FAILURE
Engine, Jul 7, 2019
CAR USES 1 QUART OF OIL APPROXIMATELY EVERY 500 MILES
Vehicle speed control, Engine, Jul 5, 2019
CAR RANDOMLY WOULD NOT ACCELERATE AND CAR CAME TO A STOP AND JUST WOULD NOT CUT BACK ON. THERE IS A ENGINE RECALL ON MY CAR
Steering, Seat belts, Engine, Jul 5, 2019
TAKATA RECALL ON MY ENGINE AND THEY ARE SAYING MY STEERING WHEEL DOESN'T HAVE A RECALL BUT IT'S REALLY BAD AND IT MAKES LOUD NOISES AND GETS LOUDER WHEN YOU GO 70MPHG WHERE IT SHAKES REALLY BAD.
Engine, Jul 3, 2019
I WAS DRIVING DOWN THE HIGHWAY BETWEEN LAMAR, COLORADO AND GRANADA, COLORADO, I WAS SLOWING DOWN FROM 65 MPH TO 30 MPH PULLING INTO GRANADA. ALL THE DASHBOARD LIGHTS CAME ON AND THE CAR COMPLETELY QUIT. I COULDN'T USE THE STEERING OR THE BRAKES. I WAS ABLE TO PULL ONTO A SIDE STREET. WE COULD NOT GET THE CAR TO TURN BACK ON. WE TOWED IT TO THE MECHANIC IN WICHITA, KS.