2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Engine, Jul 3, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT AND THE ENGINE STALLED. IN ADDITION, WHILE CHECKING THE OIL, METAL SHAVINGS WERE PRESENT ON THE OIL DIP STICK. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. A LOCAL UNKNOWN DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 100,000.
Engine, Jul 2, 2018
TAKATA RECALL : HYUNDAI SONATA LIMITED EDITION HAD PROPER MAINTENANCE ON IT WHILE DRIVING IT SHUT OFF ON ME MADE A CLICK NOISE WOULDN'T START AT ALL THOUGHT IT WAS MY STARTER HAD A MACHANIC TO FIX IT LATER FOUND OUT AFTER SPENDING OVER $300 IT'S NOT THE STARTER IT WAS MY ENGINE THAT BURNT OUT AND BURNT MY STARTER NOW I NEED FOR SOMEONE TO EXPLAIN TO ME HOW THIS HAPPENED WITH NO WARNING AT ALL NO LIGHTS CAME ON THE DASH TO WARN ME IT JUST COMPLETELY SHUT OFF ON ME AND MY GRAND DAUGHTER IN THIS TERRIBLE HEAT.....
Electrical system, Other or unspecified, Engine, Jul 1, 2018
CAR WAS IN MOTION HEADING STRAIGHT ON A BUSY INTERSTATE. I HAD BEEN DRIVING FOR APPROXIMATELY 45 MINUTES WHEN IT COMPLETELY DIED CAUSING THE CAR TO COME TO A COMPLETE STOP RIGHT IN THE MIDDLE OF A DARK INTERSTATE. ALL OF THE DASH LIGHTS CAME ON RIGHT WHEN THE CAR STARTED TO DIE. THERE WAS NO SHOULDER ON THIS PART OF THE INTERSTATE AND IT WOULD NOT MAKE IT TO THE NEXT EXIT. WHEN THE CAR CAME TO A COMPLETE STOP ALL THE LIGHTS WERE THEN OFF AND I COULD NOT EVEN TURN ON THE HAZARD LIGHTS, NOTHING AT ALL WAS WORKING. I TRIED TO RESTART IT A COUPLE OF TIMES UNTIL I SAW SMOKE COMING FROM UNDER THE HOOD THEN I STOPPED BECAUSE I THOUGHT IT WAS GOING TO CATCH ON FIRE. I ENDED UP GETTING IT TOWED OFF THE INTERSTATE TO MY HOUSE. THE 2011 SONATA HAS KNOWN ENGINE PROBLEMS BUT NOT SURE YET IF MINE WAS A RESULT OF THE MOTOR LOCKING UP OR IF IT WAS ELECTRICAL OR PERHAPS BOTH.
Seat belts, Engine, Jun 18, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE AND, UPON ACCELERATION, THE VEHICLE STALLED MORE THAN ONCE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE DEALER (INTERSTATE HYUNDAI, 609 CONSTITUTION DR., WEST MONROE, LA 71292, (318) 387-2667) WAS CONTACTED BECAUSE THE FAILURE PREVENTED THE VEHICLE FROM STARTING. THE MANUFACTURER WAS CONTACTED AND INDICATED THAT THE VEHICLE NEEDED TO BE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Jun 14, 2018
WE WERE DRIVING AND THE CAR ENGINE JUST STOPPED IN MOTION IN THE MIDDLE OF THE CITY STREET. EVERYTHING LOCKED AND WOULD NOT START - LOOKED INSIDE AND THE OIL WAS BLACK (I JUST GOT AN OIL CHANGE, LESS THAN A MONTH AGO). I SPOKE TO A MECHANIC AND THEY SAID THIS SPECIFIC MODEL HAS MANY ISSUES, SPECIFICALLY EXCESSIVE OIL BURNING. I HAD MY CAR TOWED AND NEED TO GET IT RUNNING ASAP. PLEASE LET ME KNOW WHAT I NEED TO DO. THANK YOU.
Engine, May 27, 2018
I WAS DRIVING ON THE INTERSTATE AND MY CAR WAS EXCEEDING VERY SLOWLY AND WHEN I REACHED ABOUT 60 IT CUT OFF ON THE INTERSTATE I PULLED OVER TO SEE WHAT WAS WRONG PUT THE CAR IN PARKED AND IT STARTED SMOKING. I LET THE CAR COOL DOWN AND NO IT WON'T START AND I'M TRYING TO SEE IF THE ENGINE RECALL HAS BEEN DONE TO MY CAR
Electrical system, Engine, May 22, 2018, crash, fire
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE COLLISION OCCURRED AS THE CONTACT'S VEHICLE WAS COASTING TO THE SIDE OF THE ROADWAY; HOWEVER, THE OTHER VEHICLE KEPT DRIVING. THE CONTACT MENTIONED THAT ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE VEHICLE STALLED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. UPON ATTEMPTING TO RESTART THE VEHICLE ON THE SECOND ATTEMPT, SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED A SMALL ENGINE FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE INSURANCE COMPANY WAS CALLED. A LOCAL UNKNOWN HYUNDAI DEALER WAS ALSO CALLED AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL FOR THE ENGINE STALLING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 133,000.
Steering, Air bags, Engine, May 21, 2018
I AM APPALLED AT THE CONDITIONS I'VE HAD TO ENDURE WITH MY SONATA. I'VE NEVER SEEN OR OWNED A MORE UNSAFE VEHICLE. MY STEERING COLUMN BROKE, THE ENGINE WAS REPLACED TWICE, I'VE DEALT WITH ELECTRICAL PROBLEMS, NOW IT'S INVOLVED IN THE AIRBAG FAILURE RECALL AND I'VE NEEDED TO TAKE MY CAR IN DUE TO THE 13 RECALLS. MY SONATA IS ONE OF THE FIRST MADE. IT'S FROM THE ALABAMA PLANT. I WOULD LIKE TO HEAR WHY THE NHTSA HAS NOT MADE HYUNDAI BUY THESE VEHICLES BACK? I DON'T HAVE THE OPTION OF JUST GOING OUT AND BUYING A NEW VEHICLE. I'VE RAISED MY GRANDDAUGHTERS AND AM NOW AFRAID TO TAKE THEM ANYWHERE IN MY CAR. I'M BEGGING THAT YOU MAKE HYUNDAI GET THESE CARS OFF THE ROAD. IT SICKENS ME TO KNOW I'VE OWNED SEVERAL HYUNDAI'S. GIVEN THEM MY TRUST AND DEDICATION TO ONLY FEEL THEY'VE TURNED THEIR BACKS ON ME AND THE SAFETY OF MY FAMILY. I'D REALLY LIKE TO BE CONTACTED. I HAVE RECORDS OF ALL MY WORK DONE. THE ONLY THING I COULD NOT GET WAS RECEIPTS FOR WARRANTY ITEMS THEY DETERMINED I DIDN'T NEED RECEIPTS FOR. EVEN AFTER I COMPLAINED AND DEMANDED THEM. MY VEHICLE WAS PURCHASED AND SERVICED AT SUPERIOR HYUNDAI NORTH IN FAIRFIELD OH. I HAVE SO MANY RECORDS, EVEN RECORDINGS, THAT I CAN'T POSSIBLY UPLOAD THEM ALL ON HERE.
Engine, May 21, 2018
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO METAL DEBRIS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE STALLED ON THE HIGHWAY IN THE MIDDLE OF RUSH HOUR.*JS
Engine, May 14, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. IN ADDITION, VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY. THE FAILURE RECURRED. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000. PARTS DISTRIBUTION DISCONNECT.
Steering, Suspension, Engine, May 9, 2018
ELECTRIC FAILURE AT FIRST, ALWAYS STUCK ON ROAD. ENGINE WAS REPLACED ON RECALL, CLUNKING SOUND UNDERNEATH, STRUTS REPLACED AND HAD TO PAY, THAT DID NOT FIX PROBLEM, THEN THEY REPLACED COUPLING IN STEERING WHEEL, NOISE STILL HAPPENING WITH CLUNKING SOUND, WHICH ALSO IS WEARING OUT TIRES IN FRONT THST WERE REPLACED 3 X. DEALER DID NOT FIX PROBLEM, THEY DONT KNOW WHAT IT IS., CLUNKING IS WHILE DRIVING OVER A LITTLE BUMP OR WHILE STEERING CAR AND TURNING.
Electrical system, Other or unspecified, Engine, Apr 30, 2018, fire
TAKATA RECALL MY CAUGHT FIRE 4/20/2018, THE SMELL CAME FROM NEAR THE PASSENGER LOWER FOOT AREA, IT WAS A RUBBERY BURNING SMELL THAT QUICKLY BECAME WHITE SMOKE EMITTING FROM THE AREA. THE CAR BEGAN RUNNING VERY ROUGHLY ABOUT 6 MONTHS AGO, I DID AN OIL CHANGE. A MONTH LATER THE CAR WAS OVER 2 QUARTS LOW ON OIL, WHERE THE OIL WENT I HAVE NO IDEA. THE CAR HAS BEEN IN THE DEALERSHIP OVER AND OVER AND OVER FOR VARIOUS ELECTRICAL, MECHANICAL AND ENGINE ISSUES. I HAVE ALL DOCUMENTATION AND FEEL THE CAR IS A SAFETY HAZARD. WHY IS HYUNDAI PERFORMING THE INSPECTIONS ON THESE CARS WHEN CLEARLY THEY ARE THE ONES RESPONSIBLE. THE INPSECTIONS SHOULD BE DONE BY INDEPENDENT MECHANICS THAT WILL BE NON BIASED. MY CAR DOESN'T HAVE BRAKE LIGHTS THAT OPERATE CORRECTLY EITHER THEY WORK SOMETIMES OR NOT AT ALL. IT JUST DEPENDS ON THE CONNECTIVITY OF THE ELECTRICAL WIRING AT THE TIME, I AM TOTALLY NOT SURE. THE CAR JUST BEGAN BEING ABLE TO START WITHOUT PRESSING THE BRAKE PEDAL. THIS JUST STARTED AND THE STOP PAD FOR THE BRAKE RECALL HAS ALREADY BEEN PERFORMED. IT ISN'T JUST A STOP PAD ISSUE. THE ENTIRE CAR IS AN ELECTRICAL HAZARD WAITING TO HAPPEN I JUST PRAY I AM NOT IN MY CAR WHEN IT CATCHES FIRE AND NO ONE ELSE IS CAUSED ANY ACCIDENT OR INJURY AS A RESULT OF IT.
Engine, Apr 26, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST ALL POWER AND THE ENGINE SEIZED IN THE MIDDLE OF THE FREEWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER (ONTARIO HYUNDAI, 1307 KETTERING DR, A, ONTARIO, CA 91761) WHERE IT WAS REPAIRED. THE DEALER DID NOT PROVIDE THE DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 98,000.
Other or unspecified, Engine, Apr 12, 2018
TAKATA RECALL I HAVE GONE THROUGH THE RINGER WITH THIS VEHICLE I PURCHASED THE ENGINE STOPPED ON ME WHILE I WAS DRIVING DOWN THE INTERSTATE. IT WASN'T UNTIL I HOUNDED DOWN HYUNDAI AFTER THEM NOT RETURNING MY CALLS FOR 3 WEEKS THAT THEY TOLD ME THERE WAS A RECALL ON MY ENGINE. I SPENT ALMOST $1000 IN RENTAL FEES OF MY OWN MONEY BEFORE THEY CONTACTED ME. THEY EVENTUALLY GOT IN CONTACT WITH ME AND PUT IN A RENTAL CAR BUT ALSO ASSURED ME I I WOULD BE REIMBURSED FOR THE OUT-OF-POCKET FEES I HAD TO PAY. THAT HAPPENED IN SEPTEMBER OF 2017 IT IS NOW APRIL OF 2018 AND I STILL HAVEN'T RECEIVED ANY FUNDS. ANOTHER ISSUE HAPPENED ABOUT 3 WEEKS AGO WHILE I WAS ON MY WAY TO WORK WHILE SITTING AT A RED LIGHT ONCE IT TURNED GREEN I PRESSED DOWN ON THE GAS TO GO FORWARD AND THE CAR WOULD NOT MOVE. I'VE HAD MY CAR TOWED ALMOST 7 TIMES IN THE PAST MONTH FOR IT TO BE A TRANSMISSION ISSUE. WHICH AFTER DOING RESEARCH ONLINE THERE IS A RECALL FOR THE CVT TRANSMISSION FOR MY CAR. THIS IS ANOTHER RECALL THAT I WAS NOT INFORMED ABOUT AND HAVE YET TO BE INFORMED ABOUT. I'VE HAD NOTHING BUT FINANCIAL HARDSHIPS DEALING WITH SERVICING THIS CAR AND BEING IGNORED BY YOUR COMPANY. IT IS ABSOLUTELY OUTRAGEOUS
Power train, Engine, Mar 27, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING, THE VEHICLE STALLED. ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER GOSSETT HYUNDAI SOUTH (2660 MT MORIAH RD, MEMPHIS, TN 38115) WAS CONTACTED AND INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Power train, Service brakes, Engine, Mar 25, 2018
I WENT TO THE NEAREST HYUNDAI DEALERSHIP TO GET SOME OPEN RECALLS THAT I HAD DONE AND I HAD LIKE 5 OR 6, MANY OF WHICH WERE VERY CRITICAL. I GOT A CALL NEXT DAY ASKING ME TO COME AND PICK UP MY CAR, WHICH I WAS VERY SKEPTICAL ABOUT. THEY ASKED ME TO SIGN A PAPER INDICATING THAT EVERYTHING IS DONE. I ASKED IF I CAN SPEAK TO SOMEONE TO EXPLAIN WHY THIS HAPPENED SO QUICKLY AND IF THERE'S ANYTHING TO WORRY ABOUT AND THEY COULDN'T CONNECT ME WITH ANYONE NEITHER DID THEY ASK FOR MY INFORMATION TO CONTACT ME WHEN THAT EXPERT IS AVAILABLE. NOW ABOUT A MONTH SINCE TAKING THE CAR TO THE DEALERSHIP, I CHECK MY VIN ONLINE AND TO MY SURPRISE 4 OF THE MOST CRITICAL OPEN RECALLS ARE STILL NOT CLOSED OR REMEDIED. THEY INVOLVE PROBLEMS WITH THE ENGINE, TRANSMISSION, SEATBELT, AND BRAKE PEDAL. THERE ARE ALL ISSUES THAT COULD RESULT IN A FATAL ACCIDENT. I DON'T REALLY KNOW WHAT TO DO BECAUSE THIS IS A MATTER OF HONESTY. I SHOULD NOT HAVE HAD TO CHECK FOR THEM TO BEGIN WITH. THIS HYUNDAI DEALER IS SUNBURY MOTORS HYUNDAI.
Engine, Mar 7, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE COMPLETELY LOST POWER AND WOULD NOT RESTART WHEN PROMPTED. HYUNDAI OF GREER IN GREER, SOUTH CAROLINA WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Engine, Mar 6, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS ENGINE FAILURE. THE DEALER (THOMPSON HYUNDAI, 1000 MERRITT BLVD, BALTIMORE, MD 21222, (410) 288-5700) SERVICED THE VEHICLE FOR FOUR RECALLS, OF WHICH ONE THAT PERTAINED TO THE ENGINE ASSEMBLY. HOWEVER, THE FAILURE CONTINUED AND THE SERVICE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO MORE THAN ONE INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER ISSUED TEN TSBS FOR THE ENGINE AND ENGINE COOLING AND ONE RECALL FOR THE ENGINE ASSEMBLY, BUT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 92,633.
Engine, Mar 1, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND ALL THE WARNING INDICATORS ILLUMINATED. IN ORDER TO MOVE THE VEHICLE OUT OF TRAFFIC, A POLICE OFFICER HAD TO PHYSICALLY PUSH THE VEHICLE OVER TO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Vehicle speed control, Electronic stability control (ESC), Engine, Feb 26, 2018
KNOCKING IN THE ENGINE,CRUISE CONTROL DOESN'T GO OFF WHEN BRAKE IS PRESSED,SHIFT LOCK DOESN'T WORK.HAVE TO MANUALLY PRESS OVERRIDE BUTTON TO PUT IN GEAR.CAR STALLS SOMETIMES AFTER A TURN. ECS LIGHT IS CONSTANTLY ON. LOSS OF POWER SOMETIMES,HAD TO REPLACE BRAKE LIGHT BULB TWICE IN THE LAST 6 MONTHS AND THEY WERE COMPLETELY BLACK,LIKE BURNT.VEHICLE WAS GENERALLY IN MOTION WHEN ISSUES OCCURRED.
Engine, Feb 12, 2018
ENGINE FAILED AT 102,999 MILES. STOPPED AT STOP SIGN, JUST STARTED FORWARD WHEN ENGINE MADE A LOUD NOISE AND ENTIRE CAR STARTED SHAKING AND FINALLY DIED. ABLE TO PULL OFF TO THE SIDE OF THE ROAD AND TOWED TO REPAIR SHOP. IMPACT DAMAGE CAUSED OIL LEAK AND DOVE A DISTANCE WHILE LEAKING; SHUT OFF WHILE DRIVING AND UNABLE TO START. ENTIRE ENGINE REPLACED AT A COST OF $3,918.44. ENGINE RECALLED 11/21/2017. I AM REQUESTING REIMBURSEMENT.
Engine, Feb 5, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND THE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO AN UNKNOWN MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CONSUMED THE OIL PREMATURELY. THE MECHANIC PLACED OIL IN THE ENGINE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. ALSO, THE ENGINE LOST ACCELERATION WHILE DRIVING. THE VEHICLE WAS TOWED TO BENSON HYUNDAI (2550 REIDVILLE ROAD, SPARTANBURG, SOUTH CAROLINA 29301, PHONE (864) 541-0029) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL DAMAGE TO THE ENGINE, WHICH NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Steering, Other or unspecified, Engine, Jan 27, 2018
I PURCHASED MY LEMON VEHICLE FROM WEBB HYUNDAI IN HIGHLAND, IN AND PURCHASED IT USED IN MARCH OF 2013. I'M ALWAYS HEARING ABOUT THIS 100000 MILES WARRANTY, MY VEHICLE HADN'T QUITE MADE IT TO THAT, WHEN I FIRST QUESTIONED THE CLICKING IN THE STEERING WHEEL AND SHAKING OF MY VEHICLE; BECAUSE MY CAR WAS USED FOR ME TO DAILY TRAVEL THROUGHOUT THE ENTIRE STATE OF INDIANA, MY VEHICLE IN JULY 2017 HAD EXCEEDED THE 100000 MILE AND THE USED WARRANTY STATED COVERAGE ONLY UP TO 60,000. HOWEVER, I WROTE HYUNDAI, TOOK IT BACK ON SEVERAL OCCASSION AND THEY DID ACTUALLY FIX MY ENGINE, THANKS TO THE RECALL, IN WHICH THEY FIRST DENIED ME FOR 45 DAYS, WHEN I RECEIVE MY VEHICLE BACK I TOLD THEM ABOUT THE CLICKING NOISE AND I ALWAYS WAS GIVEN SOME LAME EXCUSE AND IT'S AMAZING HOW IN JULY OF 2017 THEY WERE CONSTANTLY CALLING MY PHONE AND I EVEN GOT AN EMAIL ON JULY 12, 2017 ON HOW THEY'VE BEEN ATTEMPTING TO PHONE ME, NOT MENTIONING ALL THE CONTINUAL CALLS I HAD GIVEN THEM PRIOR TO THIS. HOWEVER, DURING THIS TIME OUR FAMILY WAS DEALING WITH A CRISIS IN WHICH ME GETTING BACK WITH THEM WAS NOT AS URGENT AND WHEN I DID TRY RETURNING THE CALL ON SEVERAL ATTEMPTS BETWEEN AUGUST AND SEPTEMBER OF 2017, I NEVER RECEIVED A CALL BACK AND I STILL HAVE OWNERSHIP OF THE AWESOME LEMON THAT WAS SOLD TO ME.
Air bags, Engine, Jan 25, 2018
I HAD A WARNING LIGHT TURNED ON MY DISPLAY AND WHEN TAKEN TO THE DEALERSHIP, THEY CHARGED ME 240$ FOR THE REPAIR. NOW I SEE THAT THE PART THEY REPLACED WAS ON THE RECALL CAMPAIGN WHICH STARTED 4 MONTHS PRIOR TO MY SERVICING. ARE THEY SUPPOSED TO CHARGE FOR THE PARTS WHICH ARE IN THE RECALL?
Power train, Vehicle speed control, Engine, Jan 22, 2018
OVER THE LAST MONTH OR SO, MY CAR HAS BEEN LOSING POWER WHILE DRIVING. IT STARTED HAPPENING RANDOMLY ON THE HIGHWAY AND I DECIDED TO TAKE INTO DEALERSHIP TO DISABLES THE ISSUE. AFTER A DIAGNOSTIC TEST, IT WAS DETERMINED TO BE THE PCM. AFTER REPLACING THE PCM, I NOW HAVE BEEN EXPERIENCING THIS LOSS OF POWER EVEN WHILE DRIVING ON SIDE STREETS AND OFF HIGHWAY. I HAVE SINCE BEEN BACK TO THIS SAME DEALERSHIP LOCATED IN NEW LONDON CT AND HAVE BEEN GIVEN ANOTHER POSSIBLE CAUSE FOR THIS ISSUE AND THAT IS THE MOTOR. I AM EXTREMELY FRUSTRATED AND UPSET BC NOT ONLY DID I SPEND 1500 TO FIX THE PROBLEM, THE PROBLEM IS NOT FIXED AND IS ACTUALLY WORSE. I HAVE READ SEVERAL FORUMS THAT INDICATE A SAFETY RECALL ON MY MOTOR HOWEVER IT SEEMS AS THOUGH MY CAR IS OUTSIDE OF THE PARAMETERS THAT COVER MY MOTOR. PLEASE GET BACK TO ME WITH ANY ADVICE OR SUGGESTIONS IN GOING ABOUT RESOLVING THIS SAFETY ISSUE.