2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Steering, Electrical system, Engine, Jan 22, 2018
THE STEERING WHEEL BEGAN CLUNKING WHEN IT WAS TURNED EVEN SLIGHTLY. WHEN I TOOK IT TO GET REPAIRED, THEY COULD NOT TELL ME IF IT WAS THE STEERING SHAFT OR THE RACK AND PINION. ALSO, SHORTLY AFTER WE GOT THE CAR, THE ENGINE WENT OUT IN IT (BEFORE THE ENGINE RECALL WAS ISSUED). THE DEALERSHIP PUT IN A JUNKYARD ENGINE AND NOW I AM HAVING THE SAME ISSUE WITH IT KNOCKING. THE LEFT FRONT AXLE BOOT IS TORN AS WELL, AND THERE IS NO INDICATION HOW THIS OCCURRED. THE REAR BRAKE AND TAIL LIGHTS ARE IMPOSSIBLE TO KEEP WORKING. WE CHANGE ONE AND ANOTHER GOES OUT. WE WENT AS FAR AS TO CHANGE ALL OF THE BRAKE AND TAIL LIGHTS AT THE SAME TIME AND LESS THAN A WEEK LATER ONE WAS OUT AGAIN. THE CRUISE CONTROL WILL COME ON BUT IS UNABLE TO BE SET TO CONTROL THE SPEED OF THE CAR.
Electronic stability control (ESC), Engine, Fuel/propulsion system, Jan 16, 2018
I HAVE HAD TWO SEPARATE INCIDENTS WHERE MY VEHICLE'S ENGINE COMPLETELY LOSE POWER WHILE DRIVING. THERE IS NO WARNING AND THE STEERING LOCKS UP AND MY CAR IS IMMEDIATELY DISABLED EACH TIME I CAME EXTREMELY CLOSE TO BEING HIT BY ON COMING TRAFFIC.WITH THE INCIDENT THE CAR SUDDENLY START SLOWING DOWN AND WHEN I PRESSED THE GAS PEDAL NOTHING HAPPENED BUT ALL THE SENSORS POPPED UP I WAS ABLE TO PULL OVER JUST AS IT LOST POWER AND THE CAR WOULDN'T RESTART AND I HAD IT TOWED. FEW DAYS LATER CAR STARTED AS IF NOTHING HAPPENED I BEGAN TO DRIVE IT AGAIN BUT AFTER ABOUT A WEEK I WAS ON THE HIGHWAY DURING MORNING RUSH HOUR ATTEMPTED TO CROSS LANES AND IT SUDDENLY LOST POWER AGAIN AND I COULDN'T MOVE THE VEHICLE AT ALL I FEEL VERY UNSAFE DRIVING THE CAR BEACUSE THIS HAPPENS RANDOMLY AND WITHOUT WARNING
Engine, Jan 4, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT MADE SEVERAL TIMES TO RESTART THE VEHICLE, BUT IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO MODERN HYUNDAI OF CONCORD (965 CONCORD PKWY S, CONCORD, NC 28027, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND THAT THE CONTACT HAD TO PAY FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AT 855-671-3059 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND NOTHING COULD BE DONE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Engine, Jan 3, 2018, fire
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 70 MPH, A NOISE WAS HEARD AND THE ENGINE STALLED. THE CHECK ENGINE AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AS OTHER DRIVERS ALERTED HIM OF FLAMES COMING FROM UNDERNEATH THE FRONT OF THE VEHICLE. THERE WERE NO INJURIES. THE POLICE AND FIRE DEPARTMENT WERE NOTIFIED AS THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. FIRE AND POLICE REPORTS WERE NOT FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND AWAITING INSPECTION BY THE INSURANCE COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
Engine, Dec 29, 2017, fire
ON 7-18-2017 MY 2011 HYUNDAI SONATA LOST POWER AS I WAS DRIVING IN THE CITY AND I WAS ABLE TO COAST TO SAFER PLACE OFF A BUSY ROAD. IMMEDIATELY FELLOW DRIVER ALERTED ME THAT THERE IS FIRE UNDER THE FRONT OF THE CAR. 911 WAS CALLED BUT THE FIRE DEVELOPED VERY QUICKLY AND THE CAR WAS NOT SAVED. SPECIAL CHEMICALS WERE USED TO PUT OUT THE FIRE. THE POLICE ORDERED THE VEHICLE TO BE TOWED. ON 7-19 I INFORMED HYUNDAI DEALERSHIP IN DES PLAINES ILLINOIS OF THE EVENT AND OFFERED THEM THE VEHICLE TO INSPECT IF NEEDED. THEY DECLINED AND TOLD ME TO OPEN THE CASE WITH HQ. I CONTACTED THEM AND CASE WAS OPEN AS THE VEHICLE WAS UNDER RECALL FOR DANGER OF ENGINE CATCHING FIRE. ASKED THEM TO TAKE POSITION OF THE VEHICLE OR AGREE TO PAY STORAGE CHARGES BUT THEY DECLINED. OVER ONE MONTH LATER HYUNDAI REQUESTED ME TO PROVIDE THE VEHICLE FOR INSPECTION. THE CAR WAS NO LONGER AVAILABLE AND CASE WAS CLOSED AS THERE WAS NO VEHICLE TO INSPECT. POLICE REPORT ALONG WITH PICTURES WERE SUBMITTED TO HYUNDAI WITH THE ORIGINAL CLAIM.
Engine, Dec 29, 2017, fire
ON 7-18-2017 MY 2011 HYUNDAI SONATA LOST POWER AS I WAS DRIVING IN THE CITY AND I WAS ABLE TO COAST TO SAFER PLACE OFF A BUSY ROAD. IMMEDIATELY FELLOW DRIVER ALERTED ME THAT THERE IS FIRE UNDER THE FRONT OF THE CAR. 911 WAS CALLED BUT THE FIRE DEVELOPED VERY QUICKLY AND THE CAR WAS NOT SAVED. SPECIAL CHEMICALS WERE USED TO PUT OUT THE FIRE. THE POLICE ORDERED THE VEHICLE TO BE TOWED. ON 7-19 I INFORMED HYUNDAI DEALERSHIP IN DES PLAINES ILLINOIS OF THE EVENT AND OFFERED THEM THE VEHICLE TO INSPECT IF NEEDED. THEY DECLINED AND TOLD ME TO OPEN THE CASE WITH HQ. I CONTACTED THEM AND CASE WAS OPEN AS THE VEHICLE WAS UNDER RECALL FOR DANGER OF ENGINE CATCHING FIRE. ASKED THEM TO TAKE POSITION OF THE VEHICLE OR AGREE TO PAY STORAGE CHARGES BUT THEY DECLINED. OVER ONE MONTH LATER HYUNDAI REQUESTED ME TO PROVIDE THE VEHICLE FOR INSPECTION. THE CAR WAS NO LONGER AVAILABLE AND CASE WAS CLOSED AS THERE WAS NO VEHICLE TO INSPECT. POLICE REPORT ALONG WITH PICTURES WERE SUBMITTED TO HYUNDAI WITH THE ORIGINAL CLAIM.
Steering, Engine, Dec 22, 2017
MY CAR MODEL, HYUNDAI SONATA 2011, HAS BEEN RECALLED FOR ENGINE ISSUES. I CHECKED THE VIN NUMBER OF MY CAR AND MY CAR HAS BEEN AFFECTED. WHEN I TOOK MY CAR TO DEALERSHIP THEY TOLD ME BECAUSE MY CAR IS NOT MAKING A CLICKING NOISE THEY WILL NOT FIX IT. I TOLD THEM THAT MY CAR HAS BEEN RECALLED AND I WANT THEM TO TAKE CARE OF IT. THEY REFUSED IT BECAUSE ACCORDING TO THEM THEY DID NOT HEAR ANYTHING. RECENTLY MY CAR STARTED MAKING CLICKING NOISES WHEN I TURN MY WHEEL. IT SEEMS THAT THE STEERING WHEEL IS LOOSE. I CAN ESPECIALLY FEEL IT WHEN I GO THROUGH BUMPS. EVEN WHEN I AM STOPPED AND TURN THE WHEEL FROM SIDE TO SIDE I CAN HEAR THE NOISE. I AM HOPING THAT WHEN I TAKE MY CAR TO DEALERSHIP THEY WILL FIX THE PROBLEM AS I SAW A RECALL FOR THIS ISSUE AS WELL. LOOKS LIKE THE DEALERSHIP ONLY WANTS TO FIX THE SMALLER TYPE OF RECALLS AND NOT THE MAJOR PRICY ONES.
Engine, Dec 12, 2017
ENGINE FAILURE DUE TO METAL DEBRIS THAT MAY NOT HAVE BEEN REMOVED DURING MANUFACTURING. LOUD AND IRREGULAR KNOCKING AND SQUEAKING NOISES FROM THE LOWER PORTION OF THE ENGINE. WHILE DRIVING ON THE HIGHWAY 126 IN COLUMBIA SC MY CAR STARTED WITH THIS LOUD NOISE I WAS IN THE MIDDLE LANE HAD TO MOVE OVER QUICKLY TO THE RIGHT LANE WHERE I HAD TO IMMEDIATELY PULL OVER OFF THE ROAD BECAUSE MY CAR CUT OFF. VERY DANGEROUS TO BE IN MOTION ON A HIGHWAY AND HAVE YOUR CAR OUT OF NO WHERE MAKE A LOUD NOISE BEFORE YOUR CAR COMPLETELY TURNING OFF. ACCORDING TO THE INSPECTOR THE NHTSA ISSUED RECALL 15V568000 MY VEHICLE MANUFACTURED ON 8/27/10 WAS ONE OF THE UNITS THAT SHOULD BE INCLUDED. HOWEVER HYUNDAI HAS NO RECORD OF A RECALL FOR MY MODEL YEAR 2011, PLEASE TELL ME WHY MY CAR IS NOT ON A LIST WITH A RECALL? I DO HAVE A COPY OF DOCUMENTATION
Engine, Dec 12, 2017
WHILE DRIVING ON THE FREEWAY, ALL THE WARNING LIGHTS ON MY CAR'S DASHBOARD LIT UP ALL AT ONCE, AND SUDDENLY MY CAR STALLED. I IMMEDIATELY TRIED REPEATEDLY TO RESTART IT AND IT WOULDN'T START. MY CAR WAS TOWED TO A NEARBY MECHANIC SHOP AND I WAS TOLD THAT MY CAR'S ENGINE HAD TO BE REPLACED. I WAS IN DISBELIEF, SO THEN HAD MY CAR TOWED TO A HYUNDAI DEALER AND WAS TOLD THAT MY CAR WAS INDEED GOING TO NEED A NEW ENGINE. I WAS TOLD THAT I WOULD RECEIVE NOTICE WITHIN 72 HOURS, AS TO WHETHER MY CAR'S ENGINE WOULD BE REPLACED BY HYUNDAI DUE TO A RECALL THAT AFFECTED MY CAR.
Engine, Dec 7, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE BEGAN DRIFTING TO THE LEFT SIDE OF THE ROAD. THE CONTACT COULD NOT RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC'S AUTO SHOP. HERITAGE HYUNDAI TOWSON IN TOWSON, MARYLAND WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ENGINE SEIZED BECAUSE THERE WAS NO OIL IN THE VEHICLE, WHICH WAS CONTESTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS INDEED OIL IN THE VEHICLE. THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,097.
Electrical system, Other or unspecified, Engine, Dec 5, 2017
2011 HYUNDAI SONATA. CAR WAS IN MOTION IN BUSY TRAFFIC AND ENGINE SEIZED WITHOUT WARNING. RIGHT BEFORE STARTED HEARING NOISE UPON ACCELERATION. TOOK CAR TO GET A DIAGNOSTIC DONE, 11/29/17 NOTHING . WAS SENT ON MY WAY 12/02/17 CAR SEIZED AT BUSY INTERSECTION. CAR HAD TO BE TOWED. MECHANIC STATES THE BEARINGS ARE BAD AND ENGINE NEEDS TO BE REPLACED. WE HAVE HAD RECALLS AND ISSUES SINCE PURCHASED DATE 03/05/15.
Electrical system, Engine, Dec 5, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE VEHICLE MADE AN ABNORMAL SOUND. THE VEHICLE WAS OPERABLE AFTER IT WAS RESTARTED. AFTER REACHING HER DESTINATION, THE FAILURE RECURRED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Engine, Dec 3, 2017
THE CAR WAS IN MOTION AT APPROXIMATELY 40MPH WHEN THE OIL LIGHT ON THE DASH ILLUMINATED. THE ENGINE THEN SHUT OFF, CAUSING A LOSS OF POWER AND ABSENCE OF BRAKING ASSIST, WHICH MADE THE CAR VERY DIFFICULT TO STOP. THE CAR DID START AGAIN, BUT MADE A LOUD BANGING/CLUNKING NOISE. I DROVE IT THE NEXT DAY AND IT DID THE SAME THING AGAIN, AND THE CLUNKING BECAME LOUDER. IT APPEARS TO HAVE SPUN A BEARING JUDGING FROM THE LOSS OF OIL PRESSURE AND THE NOISE (OIL LEVEL CHECKS OUT FINE). THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF IT HAD HAPPENED ON BUSY ROADWAY LIKE THE ONE THAT I TRAVEL TO AND FROM WORK. THIS OCCURRED WITH APPROXIMATELY 115,300 MILES ON THE ODOMETER. I HAD THE RECALL 132 INSPECTION DONE ON THIS CAR AT 110,485 MILES, AND IT PASSED AT THAT TIME. PLEASE NOTE THAT THIS DANGEROUS FAILURE IS STILL HAPPENING AFTER THE RECALL INSPECTION IS PERFORMED. THE INSPECTION PROCEDURE MAY NOT BE SUFFICIENT TO DIAGNOSE THIS ISSUE.
Power train, Engine, Dec 1, 2017
I WAS DRIVING ON THE HIGHWAY AND AS SOON AS I GOT OFF I HEARD A KNOCKING NOISE COMING FROM THE ENGINE SO I LOOKED IT UP ON THE INTERNET AND IT SAID THEIR IS A RECALL ON THE ENGINE FOR THAT VERY PROBLEM
Engine, Nov 30, 2017
2011 HYUNDAI SONATA LIMITED 2.4L. VEHICLE HAS BEEN EATING THROUGH 2 QUARTS OF SYNTHETIC VALVOLINE 5W20 OIL EVERY COUPLE WEEKS. THE DIPSTICK ALWAYS HAS BLACK TAR LIKE OIL ON THE TIP. THERE'S NO LEAKS UNDERNEATH AS I KEEP A PIECE OF CARD BOARD UNDER IT WHILE PARKED. I BEGAN NOTICING THIS AT AROUND 82,000 MILES BECAUSE WHEN GETTING IT CHANGED AROUND EVERY 2500 MILES, THE MECHANIC ALWAYS STATING, "YOUR REALLY LOW ON OIL." SO, NOW I CHECK MY OIL EVERY OTHER DAY.. THE ENGINE HAS BEEN MAKING A LOUD KNOCKING SOUND FOR OVER A YEAR NOW. AND, THE CHECK ENGINE LIGHT CAME ON AT AROUND 112,000 MILES. I JUST HAD THE ENGINE RECALL TEST DONE AT THE DEALERSHIP IN TERRE HAUTE, IN. THEY STATED IT PASSED THE INSPECTION TEST AND STILL COULDN'T TELL ME WHY IT GOES THROUGH SO MUCH OIL OR WHY IT'S KNOCKING SO LOUD. ALSO, THE CHECK ENGINE LIGHT IS STILL ON.. AND, NOW I'M AT 140,000 MILES. ALSO, I'VE HAD TO REPLACE THE STARTER SELONOID LEVER 4 TIMES NOW! IT'S A CHEAP 8 DOLLAR PLASTIC PART THAT KEEPS BREAKING INSIDE THE STARTER. AND, WILL PASS THE STARTER TEST IF U TAKE IT IN. LEFT ME STRANDED EACH TIME. DEALER WANTED $800 TO FIX PLUS TOW FEE.. I DID THE JOB MYSELF INSTEAD.
Engine, Nov 22, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING OPERATED AT 55 MPH. THE CONTACT WAS ABLE TO OPERATE THE VEHICLE AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COCONUT CREEK HYUNDAI (4960 SR 7, COCONUT CREEK, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Nov 21, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE BURNED AN EXCESSIVE AMOUNT OF OIL AROUND FOUR HUNDRED MILES OF DRIVING AND THE ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE ENGINE MADE A LOUD NOISE WHEN THE OIL WAS LOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS THEN TAKEN TO DENNIS HYUNDAI (2900 MORSE RD, COLUMBUS, OH 43231, PHONE NUMBER: (614) 471-2900), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED AGAIN. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE EVERY FIVE HUNDRED MILES AND THEN REPORT BACK SO THAT A REPORT OF THE OIL CONSUMPTION COULD BE LOGGED IN ORDER TO MOVE FORWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Engine, Nov 17, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER WITHOUT WARNING AND MADE AN ABNORMAL GRINDING NOISE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 19,875.
Engine, Nov 12, 2017, fire
I WAS ON THE HIGHWAY ABOUT 25 MILES INTO MY DRIVE HOME FROM WORK STARTED HEARING A FAINT NOISE KIND OF LIKE AN EXHAUST LEAK. WITHIN 2 MILES IT WAS GETTING LOUDER SO I STARTED THINKING MY EXHAUST WAS DISCONNECTED OR SOMETHING. I GET OUT OF THE CAR AND SEE JUST A LITTLE SMOKE FROM THE HOOD. WITHIN A MINUTE I NOTICED THERE WAS MORE SMOKE SO I LOOKED AT THE FRONT GRILL AND SAW SMALL FLAMES. CALLED 911 BUT TOOK THEM OVER 10 MINUTES TO GET THERE SO CAR WAS COMPLETELY DESTROYED. CAR HAD 98500 MILES AND SHOWED NO SIGNS ON ANY ISSUES. I HAD ALL THE RECALLS DONE AND HYUNDAI PASSED THE CAR FOR A RECALL THAT CAUSED ENGINE ISSUES AND FIRES. HYUNDAI HAS AN OPEN INVESTATION AND I AM WORKING WITH THEM. FROM WHAT I CAN TELL THEY HAVE A MAJOR ISSUE AND MOST OF THESE CARS HAVE THE ISSUE RIGHT AROUND THE 100K MARK. I FEEL THIS JUST MIGHT KEEP HAPPENING AND HYUNDAI REALLY SHOULD DO SOMETHING MORE TO FIX THIS ISSUE.
Engine, Nov 7, 2017
CAR STOPPED AND TURNED OFF ON THE HIGHWAY. ALL WARNING LIGHTS LIT THEN WENT OFF AND CAR STOPPED. IT STALLED 3 TIMES BEFORE. TOOK IT TO THE DEALER MADE APPOINTMENT FOR SERVICE ON MY WAY HOME SAME DAY IT LIT UP AGAIN I PULLED OVER AND IT STAYED RUNNING.
Engine, Nov 4, 2017, fire
A CATASTROPHIC ENGINE FAILURE OCCURRED ON THE FREEWAY WHILE DRIVING AT 70-80 MPH. THE FIRST WARNING WAS SUDDEN ENGINE NOISE, A LOUD TICKING OR KNOCKING SOUND. THIS WAS SHORTLY FOLLOWED BY THE OIL LIGHT ILLUMINATING, THEN THE ENGINE LIGHT, AND THEN ENGINE SEIZURE (RPM DROPPED TO 0). AS I WAS PULLING TO THE SIDE, SMOKE BEGAN BILLOWING THROUGH THE VENTS. UPON EXITING THE VEHICLE I REALIZED THE ENGINE WAS ON FIRE. THE VEHICLE WAS WELL MAINTAINED WITH NO PRIOR WARNING. THE FIRE WAS PUT OUT WITH GATORADE FROM AN OBSERVER WHO PULLED OVER.
Other or unspecified, Engine, Oct 23, 2017
MY CAR USE TOO MUCH OIL, EVERY WEEK I HAVE TO ADD A QUART IN A HALF OF OIL, THAT IS BECOMING EXTREMELY PRICEY FOR ME AND GETTING OIL CHANGES IS WORTHLESS TO ME BECAUSE IT LIKE I'M WASTING MONEY BY GETTING THEM. IT WOULD ALSO HELP TO HAVE A LOW OIL WARNING LIGHT SHOW UP BECAUSE BEFORE I NOTICED THIS PROBLEM WITH MY CAR I WAS VERY LOW ON OIL GETTING OFF THE HIGHWAY THAT GOD I WAS ONLY BLOCKS AWAY FROM A AUTO PART STORE TO BY SOME MOTOR OIL...THIS REALLY DO SUCK
Engine, Oct 17, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS NO OIL IN THE ENGINE AND THE ENGINE SEIZED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE HAD ALREADY BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), ALTHOUGH THE CONTACT STATED THAT THE VEHICLE HAD NEVER BEEN SERVICED FOR THAT RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Steering, Suspension, Power train, Engine, Oct 12, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE VEHICLE SPUTTERED, MADE A KNOCKING NOISE, AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27608 (888) 439-5154) WHERE IT WAS DIAGNOSED WITH A FAULTY ENGINE THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). UPON RETRIEVING THE VEHICLE FROM THE DEALER, A CLICKING SOUND WAS HEARD COMING FROM THE STEERING COLUMN AND UNDERNEATH THE VEHICLE. THE DEALER INFORMED THE CONTACT OF A RECALL FOR THE STEERING COUPLER, BUT THE VEHICLE WAS OVER THE MILEAGE AND COULD NOT BE REPAIRED PER THE MANUFACTURER RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING), BUT WAS UNSURE IF THE RECALL WAS SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFFERED THE CONTACT TO HYUNDAI AWARDS TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER INQUIRED OF AN ESTIMATE OF THE REPAIRS. WITHOUT AN ESTIMATE, THE CONTACT QUOATED $500. THE VEHICLE WAS THEN TAKEN TO JOHNSON HYUNDAI OF CARY (5000 OLD RALEIGH RD, CARY, NC 27511(919) 439-2059) WHERE IT WAS DIAGNOSED WITH A STEERING COUPLER AND AXLE FAILURE. THE TECHNICIAN STATED THAT THE AXLE DAMAGE OCCURRED AT THE TIME OF THE ENGINE REPLACEMENT. THE CONTACT CALLED THE MANUFACTURER AGAIN WITH A MORE ACCURATE REPAIR COST OF $800, AND WAS INFORMED THAT THEY WOULD ONLY PAY $500 TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 90,043.
Engine, Oct 8, 2017
THIS VEHICLE IS BURNING A QT OF OIL EVERY 500 MILES! I HAVE HAD THE ENGINE RECALL DONE WITH NO ISSUES BUT OIL IS STILL DISAPPEARING. THERE ARE NO PUDDLES NOR ANY ON THE OUTSIDE OF THE ENGINE. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE AND AFTER ALL THE RECALLS AND REPAIRS I'VE DUMPED INTO THIS CAR, I WISH I HADN'T BOUGHT IT.