2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Engine, Sep 30, 2017
I EXPERIENCED A TOTAL ENGINE LOSS IN 2015 WHILE TRAVELLING ON AN INTERSTATE HIGHWAY IN MY 2011 HYUNDAI SONATA. MY MECHANIC DIAGNOSED IT AS AN ENGINE DEBRIS PROBLEM. THIS WAS PRIOR TO HYUNDAI DISCLOSING THAT IT HAD A KNOWN ENGINE DEBRIS FLAW WITH THE ENGINE. RATHER THAN SCRAPPING A FOUR-YEAR OLD VEHICLE, I HAD THE ENGINE REPLACED BECAUSE THE REST OF THE VEHICLE WAS IN GOOD SHAPE. AT THE TIME OF REPLACEMENT NEW 2011 SONATA THETA II ENGINES WERE IMPOSSIBLE TO OBTAIN (BECAUSE OF THE HIGH FAILURE RATE) SO A LOW MILEAGE (53K) USED THETA II ENGINE FROM A DIFFERENT 2011 SONATA WAS OBTAINED BY MY MECHANIC AND INSTALLED IN MY VEHICLE. OBVIOUSLY, THIS OCCURRED BEFORE IT BECAME PUBLIC KNOWLEDGE THAT THE ALABAMA MANUFACTURED THETA II ENGINE HAD INHERENT AND DANGEROUS FLAWS. TRAGICALLY BUT PREDICTABLY THE NEW ENGINE IS NOW EXHIBITING THE SAME SYMPTOMS AS THE OLD ONE. UPON INSPECTION THE ENGINE WAS DIAGNOSED BY MY HYUNDAI DEALERSHIP AS HAVING FAILED THE CAMPAIGN 132 DIAGNOSTIC TEST. HYUNDAI HAS HOWEVER REPEATEDLY REFUSED TO PROVIDE ANY REMEDY TO THIS SECOND ENGINE PROBLEM, SAYING THAT THEY DON'T WANT TO PROVIDE REMEDY BECAUSE THE ENGINE WAS SOURCED FROM A DIFFERENT 2011 SONATA (AND THAT THE ENGINE IS NOT THE ORIGINAL ONE). IT IS UNCONSCIONABLE TO DENY COMPENSATION BECAUSE I HAD THE UNFORTUNATE EXPERIENCE OF BEING THE RECIPIENT OF NOT ONE, BUT TWO ENGINES THAT FAILED DUE TO THE SAME FAULTY DESIGN FLAW. HYUNDAI SHOULD STAND BEHIND ITS FAULTY PRODUCT AND PROVIDE A REMEDY TO THE PROBLEM OF THEIR MAKING.
Electronic stability control (ESC), Engine, Sep 28, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE WHILE ATTEMPTING TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE REMEDY FAILED TO REPAIR THE RECALL. EARLIER THIS YEAR, THE VEHICLE WAS DIAGNOSED FOR A CHECK ENGINE WARNING INDICATOR THAT ILLUMINATED AND THE REMEDY WAS A FUEL INJECTION FLUSH. THE LOCAL DEALER (NORTH FREEWAY HYUNDAI, 20440 INTERSTATE 45 N, SPRING, TX, 77373) WAS CONTACTED AND SCHEDULED AN APPOINTMENT THROUGH THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 10640136. THE FAILURE MILEAGE WAS APPROXIMATELY 112,943.
Steering, Engine, Sep 28, 2017
MY ENGINE IS KNOCKING AND CONSUMING OIL. IT WORSENS WITH INCREASED RPM. SOMETHING SOUNDS WRONG IN THE ENGINE AND IT HAS A HIGH OIL CONSUMPTION RATE YET THERE IS NO EVIDENCE OF OIL LEAK UNDER VEHICLE. THE DEALER DOES ALL SERVICE, ITS UNDER WARRANTY AND YET THEY HAVE NOT TAKEN CARE OF THE PROBLEM THOUGH THEY HAVE BEEN NOTIFIED OF THIS ISSUE SEVERAL TIMES AND INSPECTED THE VEHICLE. I AM AFRAID I WILL HAVE A TOTAL ENGINE FAILURE AND PUT MY SAFETY AT RISK EITHER FROM A CRASH OR BEING STRANDED IN A DESERTED AREA.....ALSO HYUNDAI CHARGED ME LAST YEAR TO REPLACE A COUPLING IN THE STEERING WHICH WAS CAUSING THE ISSUE AND YET THERE HAS BEEN A RECALL ON THIS COUPLING. BENTLEY HYUNDAI OF HUNTSVILLE, AL. THEY KEEP CHARGING ME MONEY FOR REPAIRS OR INSPECTIONS THAT SHOULD BE COVERED UNDER WARRANTY.....PLEASE HELP!
Steering, Suspension, Engine, Sep 26, 2017
VEHICLE IS MAKING A LOUD CLICKING SOUND IN THE STEERING COLUMN AND WHILE TURNING EITHER LEFT OR RIGHT ITS A DOUBLE CLICKING LOUD SOUND. WHILE THE VEHICLE IS AT A STILL POSITION WHEN YOU TURN THE WHEEL YOU CAN HEAR A CLICKING NOISE BOTH RIGHT OR LEFT. IF YOU HIT A BUMP YOU CAN HEAR A LOUD ANNOYING SOUND LIKE SOMETHING IS LOOSE. IT GETS LOUDER AND LOUDER. YOU CAN HEAR IT OVER THE RADIO. THIS HAPPENS EITHER ON STREETS AND THE INTERSTATE AKA HIGHWAY
Engine, Sep 25, 2017
AFTER STARTING THE CAR ON THE STREET I PULLED THE CAR INTO THE DRIVEWAY TO WASH IT. AFTER ABOUT AN HOUR, I TRIED TO START THE CAR TO MOVE IT OUT OF THE DRIVEWAY. IT WOULD NO LONGER START. TURNS OUT THE STARTER HAD BURNED OUT. TOOK THE CAR TO THE SHOP. THEY STATED THAT THE EVEN AFTER REPLACING THE STARTER, THE STARTER CONTINUES TO TRY TO START THE CAR WHILE THE CAR IS RUNNING. THIS WILL CAUSE THE STARTER TO BURN OUT. I HAVE HAD TO REPLACE THE STARTER WITH 69K MILES ON THE CAR AND NOW HAVE BEEN WARNED THAT THERE IS AN ELECTRICAL PROBLEM THAT WILL BURNOUT THE NEW STARTER UNLESS I GET IT FIXED.
Engine, Sep 19, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTHERN STATES HYUNDAI OF RALEIGH, 2511 WAKE FOREST RD, RALEIGH, NC 27609) AND WAS INFORMED THAT HE WOULD HAVE TO PAY TO HAVE THE VEHICLE INSPECTED FOR THE NOISE COMING FROM THE LEFT SIDE OF THE MOTOR. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE VIN WAS INCLUDED IN THE RECALL AND WAS NOT SURE WHY THE DEALER WAS NOT REPAIRING THE VEHICLE. THE MANUFACTURER ALSO STATED THAT THEY WOULD CONTACT THE DEALER, BUT HAD NOT AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Sep 14, 2017
THE STARTER ON MY 2011 HYUNDAI SONATA IS INOPERABLE. IT DOESNT TURNOVER. IVE THE KEY IN THE IGNITION SEVERAL TIMES. THERE IS NO CLICKING NOISE; IT'S SILENT. MY HYUNDAI ONLY HAS 67,281 MILES. I'VE KEPT UP WITH ALL RECALLS AND THE REGULAR MAINTENANCE SCHEDULE OF MY VEHICLE. PLEASE ADVISE.
Steering, Service brakes, Engine, Sep 14, 2017
VEHICLE WOULD SHUT OFF UNEXPECTALLY WHILE DRIVING ON A BUSY MAIL ROAD WITHOUT ANY WARNING SIGNS. THIS IINCIDENT OCCURRED MNTIPLE TIMES. I AM VERY CONCERN FOR MY SAFETY FOR MY FAMILY
Power train, Engine, Sep 12, 2017
TOOK CAR TO DEALERSHIP FOR ENGINE RECALL CHECK IN 2016, WAS TOLD MY CAR WAS FINE ONLY TO HAVE THE ENGINE SEIZE 12 MONTHS LATER WHILE DRIVING. ENGINE WAS REPLACED BY NORTHTOWNE HYUNDAI IN KC, MO AND CAR WAS RETURNED AFTER 7 WEEKS. WITHIN A FEW DAYS OF DRIVING WITH THE NEW ENGINE I HEARD A DISTINCT WHINING AT ABOUT 2500 RPM AND NOTICED A STEADY LEAK DUE TO SPOTS ON MY DRIVEWAY. I RETURNED THE CAR TO THE DEALERSHIP WHO SAID THAT THE LEAK WAS FROM THE TRANSMISSION AND THAT THEY HAVE NO LIABILITY SINCE THE ENGINE REPLACEMENT DID NOT CAUSE THEM TO HAVE TO ACTUALLY TOUCH THE TRANSMISSION SINCE THE TWO SYSTEMS ARE COMPLETELY INDEPENDENT OF ONE ANOTHER. CORPORATE HYUNDAI SAYS THAT THE POWERTRAIN (I.E. TRANSMISSION) IS NOT COVERED UNDER THEIR EXTENDED 120,000 MILE WARRANTY AND THE COST OF THE REPAIR IS GOING TO BE AN OUT OF POCKET EXPENSE TO ME.
Engine, Sep 11, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. LATER, THE VEHICLE WAS TOWED TO SUBURBAN HYUNDAI OF LANSING (5827 S PENNSYLVANIA AVE, LANSING, MI 48911; (517) 913-9500 WHERE) IT WAS DIAGNOSED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE CONTACT HAD TO PAY FOR THE CHARGES SINCE THE CONTACT HAD A SALVAGED TITLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Engine, Sep 9, 2017
I WAS DRIVING MY CAR ABOUT 45 MILES PER HOUR. ALL OF A SUDDEN MY ENGINE JUST CUT OUT. I BEGAN TO PUMP THE GAS AND THERE WAS NO ACCELERATION AND NO SOUND FROM THE ENGINE. IT WAS COMPLETELY DEAD. THE LIGHTS WERE ON AND ALL OTHER FUNCTIONS WERE WORKING PROPERLY. THE YELLOW ENGINE LIGHT CAME ON. I HAD TO PULL OVER AND WAS HOPING AND PRAYING THAT MY BRAKES WERE STILL WORKING. THEY DID. THERE WAS NO WARMING . NO OIL LIGHTS OR COOLANT LIGHTS CAME ON . IT WAS ABOUT 75 DEGREES AND A CLEAR NIGHT WITH NO RAIN. I HAVE TAKEN MY ENGINE IN 2 OTHER TIMES DUE TO WEIRD SOUNDS AND ODD ISSUES FOR THE RECALL. ALL TIME IT HAS PASSED THE "PRESSURE TEST" . MY CAR WAS TOWED INTO THE DEALER. THEY ARE ADMITTING THERE IS DEFINITE NOISE IN THE ENGINE, BUT IT IS STILL PASSING THIS RANDOM TEST. I HAVE HAD ALL MY OIL CHANGES AND AM AT THE DEALER ENOUGH THAT THEY KNOW WHO I AM. THIS COULD HAVE KILLED ME IF I WAS ON THE FREEWAY HERE IN SOUTHERN CALIFORNIA. MY DEALER HAS BEEN AMAZING. THE CORPORATION IS GIVING ME THE RUN AROUND. (PLEASE LET ME KNOW IF YOU NEED MY DEALER PRINT OUT TO SHOW THAT IT IS IN FOR SERVICE)
Engine, Sep 5, 2017
ENGINE FAILURE WHILE DRIVING IN MIDDLE OF ROAD WITHOUT ANY WARNING. WHEN ATTEMPTING TO RESTART VEHICLE SMOKED AND SMELLED OF ELECTRICAL BURNING. HYUNDAI SERVICE CENTER ORIGINALLY SAID THIS VEHICLE WAS NOT PART OF THE 2011 HYUNDAI SONATA THETA II ENGINE RECALL, BUT WHEN ADVISING I FOUND ONLINE (SPECIFICALLY AT AUTOSERVICE.HYUNDAIUSA.COM) THAT IT INDEED WAS, THEY AGREED TO CHECK VEHICLE AND CONTACT HYUNDAI TO HAVE ADDED TO THE RECALL. THIS VEHICLE EXHIBITS ALL THE PROBLEMS MENTIONED IN THE RECALL/LAWSUIT. THEY OCCURRED SUDDENLY AND WITHOUT NOTICE. WE WERE AT RISK OF CRASHING OR BEING HIT BY A VEHICLE DUE TO MANNER IN WHICH IT BROKE DOWN. VEHICLE WAS AT RISK OF FIRE, AS IT SMELLED OF BURNING AND SMOKED.VEHICLE WAS LEFT AT SERVICE CENTER AND AM AWAITING RESPONSE.
Engine, Sep 3, 2017
I NEVER RECEIVED THE NOTICE ON MY CAR RECALL NUMBER 123. I HAVE TAKEN MY CAR IN FOR ALL RECALLS I HAVE RECEIVED AND I WAS NEVER TOLD THAT THE ENGINE COULD FAIL BECAUSE OF METALLIC DEBRIS WASN'T REMOVED FROM THE CRANKSHAFT. MY CAR IS IN THE SHOP BECAUSE THE MOTOR IS LOCKED. IT JUST STOPPED AND THEN WOULD NOT MOVE . SOUTHERN STATES HYUNDAI IN RALEIGH IS WHERE I HAVE TAKEN MY CAR FOR ALL RECALLS FOR FOUR YEARS. THEY KNEW ABOUT THIS DEFECT IN 1915, BUT HAVE NEVER INFORMED ME OR DONE THE WORK REQUIRED BY THE RECALL. MY CAR WAS MADE IN ALABAMA AND THE HYUNDAI WEB SITE CONFIRMS THAT MY CAR SHOULD HAVE BEEN COVERED UNDER THIS RECALL. SOUTHERN STATES IS SAYING THEY HAVE NO RECALL FOR MY CAR BUT ONE SMALL THING THAT NEEDS TO BE DONE. THEY DON'T WANT TO FIX MY CAR EVEN THOUGH IT IS THERE FAULT THAT THE RECALL WORK HAS NEVER BEEN DONE.
Engine, Aug 29, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE. THE VEHICLE WAS TAKEN TO CAPITOL HYUNDAI MONTGOMERY (2820 EASTERN BOULEVARD, MONTGOMERY, AL) WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Engine, Aug 14, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DEL RAY HYUNDAI, ACURA OF DEL RAY BEACH, FLORIDA (LOCATED AT 655 NE 6TH AVE, 33483) WHERE THE ENGINE ASSEMBLY WAS REPLACED. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED DIRECTLY AFTER THE REPAIR WAS COMPLETED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON THREE OCCASIONS WHERE THE FUEL CAP AND CANISTER CLOSE VALVE WERE REPLACED, BUT THE ENGINE FAILURE WARNING INDICATOR KEPT ILLUMINATING. IN ADDITION, THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED INTERMITTENTLY AT FIRST, AND THEN ON A CONSTANT BASIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Steering, Engine, Aug 9, 2017
MY STEERING WHEEL IS CLUNCKING & RATTLING VERY BAD AS IF I AM GOING TO LOSE CONTROL. I HAVE ALSO BEN BURNING OIL LIKE CRAZY FOR MONTHS.
Engine, Aug 8, 2017
I HAVE HAD THIS CAR FOR A LITTLE OVER A YEAR AND IT HAS BEEN FULL OF RECALLS, SOME I HAVE BEEN TOLD OF, SOME I HAVE NOT. THIS IS A RECENT EVENT, I GOT MY OIL CHANGED AT THE USUAL SHOP AND ABOUT 1000 MILES BEFORE I WAS DUE (I GET IT EVERY 3-4,000 MILES) I WAS COMPLETELY OUT OF OIL. I THAN TOOK IT TO MY LOCAL SHOP AND THEY COULDN'T FIND ANY LEAKS OR ISSUES BUT WARNED ME THERE IS A RECALL FOR MY CAR BURNING OIL, WHICH I WAS NOT TOLD BY HYUNDAI. I TOOK IT TOO THE DEALERSHIP WHERE MY WARRANTY IS THROUGH AND THEY DID AN OIL CHANGE FOR ME AND TOLD ME TO COME BACK IN 1000 MILES. I WENT TO THE BEACH, WAS ABOUT 300 MILES FROM MY 1000 MILE GOAL AND I WAS AGAIN COMPLETELY OUT OF OIL. I PUT A QUART IN AND TOOK IT BACK TO THEM AND I WAS EVEN OUT THAN BUT THEY REFUSED TO FIX IT BECAUSE I HAD ADDED OIL ON MY OWN (SO MY ENGINE WOULDN'T RUN WITH NO OIL). THEY ARE STILL UNSURE OF WHAT HAS CAUSED THIS OIL BURNING OR HOW MUCH OIL MY CAR IS BURNING.
Electronic stability control (ESC), Engine, Aug 4, 2017
TRANSMISSION REPLACED.. STARTER TAKING MORE BATTERY POWER TO START CAR SO STARTER WAS REPLACED THEN CATASTROPHIC ENGINE FAILURE. AFTER REPLACEMENT OF ENGINE- IT WAS FOUND THAT THERE IS AN ELECTRICAL SHORT THAT WILL NOT ALLOW THE ALTERNATOR TO REMAIN CHARGED. WHEN THE ENGINE FAILED WE WERE DRIVING 68MPH ON THE HIGHWAY ALL LIGHTS, DUMMY LIGHTS AND THE POWER TO THE CAR STARTED TO FLASH, INCREASE THEN DECREASE QUICKLY THEN AGAIN AND AGAIN.. THUMPING NOISE LIGHTS CONTINUED TO FLASH/ON OFF/ETC CAR LOST POWER ENGINE DIED. THE DEALERSHIP IS NOW SAYING THAT I AM RESPONSIBLE FOR PAYING FOR DIAGNOSTICS TO FIND THE UNDERLYING CAUSE OF ELECTRICAL SHORT .. I AM RESPONSIBLE FOR ANY ELECTRICAL REPAIR THAT NEEDS TO HAPPEN. ELECTRICAL SYSTEM WAS NOT FAULTY PRIOR TO ENGINE FAILURE. HYUNDAI SHOULD BE RESPONSIBLE FOR FINDING THE ISSUE AND CORRECTING THE PROBLEM.. THE CAR HAD NO ALTERNATOR CHARGING ISSUES PRIOR TO THE ENGINE FAILURE. A TOTAL OF $13,800 HAS BEEN SPENT ON REPAIRS AND THE CAR IS STILL NON FUNCTIONAL. THIS IS JUST NOT RIGHT.
Engine, Jul 31, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HEAD WAS CRACKED AND CAUSED COOLANT TO LEAK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Engine, Jul 28, 2017
WHEN I TOOK MY 2011 SONATA IN FOR THE MOTOR RECALL, I WAS TOLD MY MOTOR WAS OK. ON JULY 11, 2017 MY 2011 SONATA LIMITED SUDDENLY STOPPED RUNNING WHILE DRIVING ABOUT 55 MPH AND STRANDED ME IN THE MIDDLE OF A BUSY FOUR LANE HIGHWAY. I HAD 146 THOUSAND ON THE ODOMETER WHEN THIS HAPPENED. AS IT WAS OUT OF WARRANTY, I HAD IT TOWED TO MY REGULAR MECHANIC. A FEW DAYS LATER HE INFORMED ME THE MOTOR COMPLETELY SEIZED. HOW CAN THIS BE AS HYUNDAI ASSURED ME MY MOTOR WAS OK AND I CHANGE THE OIL EVERY FIVE THOUSAND MILES WITH PURE SYNTHETIC? I THINK IT IS ONE HELL OF A COINCIDENCE THAT YOU HAD A RECALL ON THAT MOTOR, YOU FOUND MINE TO BE OK, AND THEN IT SUFFERS A COMPLETE AND ABSOLUTE FAILURE. I PAID MY MECHANIC $4602.05 TO REPLACE THE MOTOR WITH A USED MOTOR THAT HAS 48 THOUSAND MILES ON IT, AS I COULD NOT AFFORD A NEW CAR. THIS IS MY LAST HYUNDAI OR KIA.
Engine, Jul 12, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE CONTACT WAS UNABLE TO RECALL WHEN THE RECALL NOTIFICATION WAS RECEIVED, AND WAS UNAWARE THAT THERE WAS A RECALL UNTIL THE FAILURE OCCURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS TAKEN TO THE DEALER (LAKE NORMAN HYUNDAI, 02520 CHARTWELL CENTER DR, CORNELIUS, NC, 28031) AND THE RECALL REPAIR WAS COMPLETED. THE CONTACT WAS ADVISED THAT THE OIL LEVEL WAS LOW AND PROVIDED AN OIL CHANGE. THE VEHICLE DID NOT PRODUCE THE DIAGNOSTIC CODES THROUGH THE INSPECTION THAT REQUIRED REPLACING THE ENGINE; HOWEVER, THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. FOUR DAYS LATER, THE FAILURE RECURRED THREE MORE TIMES. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT AFTER ONE FAILURE. TWO OTHER TIMES, THE VEHICLE RESTARTED AFTER A FEW ATTEMPTS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT NO DIAGNOSTIC CODES WERE FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT DO ANYTHING BASED ON THE INFORMATION THAT THE DEALER PROVIDED. THE VEHICLE WAS NOT REGISTERING THE FAILURE CODES AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Engine, Jul 12, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER (SIMMONS ROCKWELL HYUNDAI LOCATED IN BIG FLATS, NY) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V434000 (ENGINE). THE FAILURE MILEAGE WAS 112,000.
Engine, Jul 11, 2017
TXX3 IS THE CAMPAIGN BUT THERE WAS ALSO ANOTHER CAMPAIGN THAT WAS TALKING ABOUT THE SPECIFICS OF WHAT IS HAPPENING WITH MY VEHICLE THAT ALL RELATE TO THIS. MY CAR HAS STALLED NUMEROUS TIMES INCLUDING ON THE HIGHWAY. I HAVE ALREADY HAD IT TOWED TO ANOTHER SHOP, AND NOW I NEED IT TO GO TO THE DEALERSHIP. THE GUY ON THE PHONE AT THE DEALERSHIP KNOWS THE RECALL AND ISSUES, BUT BASICALLY SAYS MY CAR DOESN'T QUALIFY. IT ONLY GETS THE EXTENSION OF WARRANTY ON THE MOTOR. HOW CAN A COMPANY MAKE A VEHICLE THAT COULD KILL SOMEONE DUE TO POOR ASSEMBLY AND NOT REALLY BE WILLING TO HELP? THEY SHOULD ASSUME RESPONSIBILITY AND FIX MY CAR.
Steering, Service brakes, Engine, Jul 10, 2017
WAS GETTING ONTO THE HIGHWAY WHEN MY POWER STEERING GAVE OUT, WAS ABLE TO PULL ONTO THE SIDE OF THE ROAD AWAY FROM TRAFFIC. MY ENGINE STARTED KNOCKING AND I WAS UNABLE TO KEEP MY CAR RUNNING. I HAD IT TOWED TO HYUNDAI IN CLARKSVILLE MARYLAND, WHERE THEY STATED I HAD ENGINE FAILURE AND THAT IT NEEDED TO BE REPLACED. THEY ARE NOW TELLING ME THEY CAN'T REPLACE IT ALTHOUGH IT IS UNDER A RECALL AND UNDER THE CUT OFF MILEAGE. THEY ARE NOT COMMUNICATING WITH ME ABOUT THE REPAIR OF MY CAR AND HAVE YET MADE ANY ATTEMPTS TO GET ME INTO A NEW CAR. AT THIS POINT I DON'T WANT MY CAR REPAIRED, I WOULD RATHER THEM BUY MY CAR BACK OR PUT ME IN A NEW CAR. THE CAR HAS 5 RECALLS THAT I AN AWARE ABOUT INCLUDING THE ENGINE, POWER STEERING, FRONT SEAT BELT LATCHES, MY BRAKES PEDAL, AND FRONT COIL SPRINGS.
Engine, Jul 10, 2017
MY DAUGHTER WAS DRIVING HOME FROM WORK AND SAID THAT HER CAR STOPPED GOING LIKE IT WAS OUT OF GAS SHE PUSHED THE ACCELERATER AND IT JUST STARTED MAKING A POUNDING NOISE AND WOULD NOT GO THEN ALL OF THE DASH LIGHTS CAME ON AND IT LOST ALL POWER AND SHE TRIED TO GET TO THE SIDE OF THE HIGHWAY WHERE SHE CALLED ME. AFTER I GOT THERE I TRIED STARTING IT AND IT STARTED BUT SOUNDED LIKE A DIESEL TRUCK SO I TURNED IT OFF. I HAD A FRIEND PULL IT HOME TO HER HOUSE 2 MILES AWAY I HAVE A KIA OPTIMA AS WELL THAT HAS THE SAME MOTOR DO EXACTLY THIS IN SEPT 2016. ITS NOT DRIVABLE IT HAS 109,587 MILES IT'S A 2011 AND THE VIN PULLS UP A SHORT BLOCK MOTORS ISSUE THAT HAS TO BE CHECKED FOR THIS ISSUE HOW DO I GET THIS CAR TO A DEALER AND CHECKED AND FIXED?? PLEASE HELP.