2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Engine, Jul 6, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE DIAGNOSTIC TESTING WAS COMPLETED; HOWEVER, THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS TOWED TO A LOCAL DEALER (ANNAPOLIS HYUNDAI LOCATED AT 935 WEST ST ANNAPOLIS, MD 21401 410-295-1234) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD RECALL REPAIRS COMPLETED AT BOB BELL HYUNDAI (LOCATED AT 7175 RITCHIE HIGHWAY GLEN BURNIE, MD 21061 410-863-1805) APPROXIMATELY ONE YEAR AGO. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Steering, Air bags, Service brakes, Engine, Jun 27, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ENGINE. THE DEALER (GURLEY LEEP HYUNDAI, 5302 GRAPE RD, MISHAWAKA, IN 46545, (574) 258-7700) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT EXPERIENCED THE FAILURE RELATED TO THE UNKNOWN MANUFACTURER'S ENGINE RECALL, BUT THE DEALER REFUSED TO PROVIDE A SOLUTION BECAUSE THE VEHICLE WAS EXCLUDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 16V190000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 105. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 20, 2017
DRIVING AT HIGHWAY SPEED ON CAPITAL BELTWAY THE ENGINE JUST STOPPED. HAD TO COAST TO RIGHT SHOULDER WITH HAZARD LIGHTS ON. NEAR COLLISION. CAR STARTED UP. LATER THAT AFTERNOON THE CAR STARTED KNOCKING AND THEN THE OIL LIGHT STARTED PULSING AND THEN THE CAR JUST STOPPED AT HIGHWAY SPEEDS. HAD TO LIMP IT TO THE RIGHT SHOULDER AND WAIT 2.5+ HOURS TO GET A TOW TO THE DEALERSHIP. 101,846 MILES. I'VE HAD TO REPLACE THE STARTER AND FIX THE STEERING ISSUE AT MY COST. I MAINTAIN MY VEHICLES PER FACTORY SPEC AND TAKE THEM TO THE DEALER FOR REPAIRS. (I HAVE A FORD RANGER WITH 240,000 MILES ON IT!). DEALER HAS INFORMED ME THAT THE ENGINE NEEDS TO BE REPLACED OR REBUILT. THE 2.4L ENGINE IS NOTORIOUS FOR THIS FAILURE PATTERN.
Power train, Engine, Jun 14, 2017
CAR STALLLED WHILE DRIVING. WAS ABLE TO RESTART IT AND CONTINUE DRIVING. HAPPENED AGAIN. 3RD TIME COULD NOT RESTART AND ENGINE STARTED SMOKING. MECHANIC SAYS THAT THE ENGINE IN SEIZED AND SMOKING WAS THE STARTER.
Engine, Jun 12, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO WIN HYUNDAI (3462 PECK RD, EL MONTE, CA 91731). THE DEALER STATED THAT THEY WOULD NEED TO KEEP THE VEHICLE FOR 4-5 MONTHS UNTIL THEY COULD OBTAIN THE REPAIR PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 9, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE MALFUNCTIONED AND THE CONTACT HEARD A LOUD KNOCKING NOISE WITHIN THE ENGINE. THE VEHICLE LOST POWER COMPLETELY. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO WITHNELL HYUNDAI OF SALEM, OREGON, WHERE A DIAGNOSTIC FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) WAS PERFORMED; HOWEVER, THE RECALL REPAIR WAS NOT COMPLETED. THE VEHICLE WAS TAKEN TO SHEPARD'S HYUNDAI OF EUGENE, OREGON WHERE THE OIL PAN WAS TESTED AND IT WAS DETERMINED THAT METAL SHAVINGS WERE DEPOSITED IN THE ENGINE OIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO WARRANTY COVERAGE DUE TO THE CONTACT'S RECONSTRUCTED TITLE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,900.
Engine, Jun 8, 2017
TAKATA RECALL. MY HYUNDAI SONATA COMPLETELY DIED ON ME WITHOUT ANY WARNING. ONE DAY WHILE I WAS DRIVING MY 2011 HYUNDAI SONATA ON THE HIGHWAY ALL THE DASHBOARD LIGHTS CAME ON. NEXT THINNG I KNOW THE CAR CUT OFF WHILE I WAS DOING 65 MPH WITH MY 2 YEAR OLD DAUGHTER IN THE VEHICLE. LUCKILY I WAS ABLE TO GET THE CAR STOPPED. LUCKILY I WAS CLOSE TO HOME AND MANAGED TO MAKE IT SAFELY. THE NEXT DAY WHEN I CUT THE VEHICLE ON I STARTED HEARING A KNOCKING SOUND FROM THE VEHICLE. ON MY WAY TO WORK THE CAR CUT OFF TWO MORE TIMES AND WHEN I TRIED TO CUT IT ON AGAIN IT WOULD NOT MOVE. I HAD THE CAR TOWED TO HYUNDAI AND I WAS GIVEN THE COMPLETE RUN AROUND ABOUT REPARING MY VEHICLE. I INFORMED THE MANAGER J THAT I HAD A RECALL ON THE ENGINE AND HE SAID NO WORK IS GOING TO BE DONE WITHOUT HYUNDAIS APPROVAL. SO NOW IM STUCK HERE WITH NO CAR TRYING TO FIGURE OUT WAYS TO GO TO WORK EVERYDAY AND SCHOOL AND TRANSPORT MY KID TO AND FROM SCHOOL. IM AWAITING TO SEE WHETHER HYUNDAI WILL HONOR ITS RECALL AND FIX MY CAR. IM A VERY UNHAPPY CUSTOMER AND LOST ALL TRUST I HAD IN MY VEHICLE.
Air bags, Engine, Jun 8, 2017
AIRBAG AND ENGINE LIGHT ON
Engine, Jun 7, 2017
MY 2011 HYUNDAI SONATA STARTED HAVING A TERRIBLE KNOCKING NOISE WHILE ACCELLERATING ON JUNE 3, 2017, AND I HAD TO HAVE IT TOWED TO OUR LOCAL HYUNDAI DEALERSHIP, BAKERSFIELD HYUNDAI, FOR MY SCHEDULED APPOINTMENT YESTERDAY. I BELIEVE THAT THE ISSUE IS MOST LIKELY RELATED TO RECALL 132/TXX3. WHAT HAS ME FRUSTRATED IS THAT I TOOK MY VEHICLE IN FOR INSPECTION WHEN FIRST NOTIFIED OF THE ENGINE ISSUES. AT THAT TIME, MY CAR HAD ABOUT 90,000 MILES AND HYUNDAI CLAIMED NO ISSUES WERE FOUND. BASED UPON MY CAR'S CURRENT CONDITION AT 116,000 MILES, I BELIEVE THAT THE ISSUE WAS ALWAYS THERE, JUST NOT IDENTIFIED BY HYUNDAI CORRECTLY. THIS PLACED ALL DRIVERS AND PASSENGERS IN MY HOUSEHOLD AT CONSIDERABLE RISK. IN FACT, THE VEHICLE HAS BEEN THE PRIMARY VEHICLE OF MY TEENAGE SON! AS A NEW DRIVER, HE WOULD MOST LIKELY NOT KNOW WHAT TO DO IF THE ENGINE COMPLETELY LOST POWER AND COULD HAVE BEEN SERIOUSLY INJURED! I HAVE ALSO HAD TO MISS TIME FROM WORK AND HAD TO PAY $54 FOR THE VEHICLE TO BE TOWED. ALL OF WHICH COULD HAVE BEEN AVOIDED IF HYUNDAI HAD BEEN MORE PROACTIVE ABOUT REPLACING THE ENGINES. NOW THE SERVICE TECHNICIANS ARE TELLING ME THAT THERE ENGINES ARE ON BACKORDER FOR UP TO 9 WEEKS! THE SAID THAT I MAY QUALIFY FOR A RENTAL, BUT I DOUBT THAT MY TEENAGE SON, WHO DRIVES THE CAR TO SCHOOL, SPORT ACTIVITIES AND WORK WILL BE ABLE TO USE A RENTAL SINCE HE IS UNDER 18. HYUNDAI HAS KNOWN OF THE NEED TO REPLACE THESE ENGINES AND SHOULD HAVE INCREASED MANUFACTURING REPLACEMENTS AS SOON AS THEY BECAME AWARE OF THE ISSUES. I AM ALSO WONDERING WHAT GUARANTEES WILL BE IN PLACE WITH THE NEW ENGINE BLOCK.
Engine, May 30, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) TO HAVE THE ENGINE REPLACED. THE VEHICLE WAS REPAIRED WITH A BRAND NEW ENGINE IN APRIL OF 2016, BUT THE ENGINE FAILED AGAIN ON MAY 9, 2016. THE MANUFACTURER DECLINED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. *JS
Other or unspecified, Engine, May 25, 2017, fire
WHILE DRIVING ON HIGHWAY 91W, VEHICLE BEGAN TO MAKE A VERY LOUD RATTLING NOISE FROM ENGINE. ALL DASHBOARD LIGHTING BEGAN TO FLASH, THEN VEHICLE SHUT OFF. I MANAGED TO STOP IN AN EMERGENCY SECTION OF HIGHWAY. THE VEHICLE ELECTRICAL COMPONENTS TURNED ON BUT NOT THE ENGINE. I SHUT OFF THE VEHICLE COMPLETELY, CALLED TOWING SERVICE, & WHILE SPEAKING TO THE AGENT I NOTICED SMOKE COMING OUT FROM THE ENGINE AND THEN FROM INSIDE DASHBOARD. FIRE FLAMES THEN IMMEDIATELY BEGAN TO COME OUT FROM THE FRONT DRIVER-SIDE ENGINE. I EXITED THE VEHICLE THROUGH THE PASSENGER SIDE DOOR, CROSSED THE RAMP LANE, & WATCHED THE ENTIRE FRONT END VEHICLE COMPLETELY ENGULFED IN FLAMES. THE CITY OF RIVERSIDE FIRE DEPARTMENT PUT OUT THE FIRE WITH THE ASSISTANCE OF CHP.
Electrical system, Engine, May 25, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTICE CONCERNING A CONNECTING ROD. THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIME FRAME AND WAS UNCERTAIN OF WHEN AN AUTHORIZED DEALER WOULD SCHEDULE A REPAIR. THE MANUFACTURER REFERRED THE CONTACT TO A DEALER FOR THE RECALL REPAIR. IN THE INTERIM, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE AND THERE WAS AN ELECTRICAL CONCERN. THE NHTSA CAMPAIGN NUMBER, VIN, AND FAILURE MILEAGE WERE NOT AVAILABLE.
Electrical system, Engine, May 24, 2017
THE CAR SUDDENLY STARTS LOSING POWER AND A READY SIGN STARTS BLINKING, TWO TIMES IT WORKED TO SHUT IT OFF AND BACK ON, LAST TIME IT DIDN'T WORK AND I HAD TO TAKE THE CAR TO THE DEALER AND THEY ARE INVESTIGATING THE ISSUE
Engine, May 18, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE LOST POWER AND THE ENGINE STALLED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DIAGNOSIS WAS AWAITING TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,650.
Steering, Service brakes, Engine, May 15, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 5 MPH, THE ENGINE STALLED WITHOUT WARNING. ON ANOTHER OCCASION, WHILE THE CONTACT'S DAUGHTER WAS DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. ON ANOTHER OCCASION, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER ON FOUR OCCASIONS. THE VEHICLE WAS AT THE DEALER FOR THREE MONTHS. THE ENTIRE ENGINE WAS REPLACED ALONG WITH OTHER UNKNOWN PARTS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 39,000.
Steering, Electrical system, Seat belts, Service brakes, Engine, May 15, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THERE HAD BEEN MULTIPLE FAILURES CONCERNING THE SIX MANUFACTURER RECALLS THAT THE VEHICLE WAS INCLUDED IN, AND THE CONTACT WAS UNCERTAIN OF WHEN THE DEALER WOULD PROVIDE A REMEDY AND THE PARTS. THE STEERING WHEEL MADE AN ABNORMAL NOISE AND THE ENGINE HAD AN INTERNAL FAILURE, IN WHICH METAL FRAGMENTS WERE RELEASED, AND THERE WAS A LOSS OF OIL. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE OIL TO LOWER AND THE PREMATURE FAILURE OF THE ENGINE. THE ENGINE ASSEMBLY WAS REPLACED BY AN INDEPENDENT MECHANIC. THE DEALER HAD BEEN UNCLEAR AS TO WHEN THE REMEDY AND PARTS WOULD BE AVAILABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 17V152000 (SEAT BELTS), 15V759000 (SERVICE BRAKES, HYDRAULIC), 15V568000 (ENGINE), 14V433000 (SERVICE BRAKES, HYDRAULIC) AND 10V457000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, May 12, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE CONTACT HEARD A KNOCKING SOUND IN THE ENGINE. THE CONTACT WAS ADVISED TO BRING THE VEHICLE TO THE DEALER .THE VEHICLE WAS NOT TAKEN TO A DEALER, DIAGNOSED, OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Engine, May 1, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Electrical system, Engine, Apr 28, 2017
VEHICLE IN MOTION ON HIGHWAY HEADLIGHTS, INTERIOR DASH LIGHTS START FLICKERING ON AND OFF. HAVE HAD TO REPLACE DRIVER SIDE HEADLIGHT TWICE OWNING THE CAR JUST AT A YEAR. VEHICLE PARKED AT HOME DOORS LOCKED NEIGHBORS COME TO TELL ME IN THE MIDDLE OF THE NIGHT MY LIGHTS ARE ON. LIGHTS DO NOT HAVE THE "AUTO" OPTION. SO THE LIGHTS WERE OFF PRIOR TO LOCKING CAR. THE ONLY LIGHTS LITE AT THE TIME OF NEIGHBORS CONCERN WERE THE YELLOW HAZARD LIGHTS AND TAIL LIGHTS. UNLOCKING AND LOCKING THE CAR SEEMED TO FIX THE ISSUE. BUT THIS ISN'T THE FIRST TIME HAPPENING. ALSO THE IN CABIN DOME LIGHT FLICKERS ON AND OFF IF LEFT ON THE "DOOR" OPTION. SO IT HAS TO BE LEFT ON "OFF". SEEMS TO BE A MAJOR ELECTRICAL ISSUE GOING ON. AS THERE ARE HUNDREDS OF OTHER PEOPLE COMPLAINING OF THE SAME EXACT ISSUE. MOVING ON TO THE ENGINE ISSUE. VEHICLE IN DRIVE AT A RED LIGHT IDLING THE ENGINE WILL JUST STALL OUT OF NOWHERE VEHICLE SEEMS TO JERK AS IF IT WANTS TO TAKE OFF. I FIND MYSELF APPLYING MORE PRESSURE TO THE BRAKE BECAUSE IT SCARES ME. IT NEVER SHUTS OFF COMPLETELY HOWEVER IT DOES THIS SO RANDOM THAT AND ISSUE CAN NOT BE FOUND.
Exterior lighting, Engine, Apr 28, 2017
PURCHASED THIS CAR IN SEPTEMBER 2016,REPLACED REAR DRIVERS SIDE TAIL LIGHT,TWO WEEKS LATER THE SAME TAIL LIGHT BLEW OUT AND I REPLACED IT AGAIN. I HAVE REPLACED THIS SAME TAIL LIGHT EVERY MONTH NOW SINCE I PURCHASED THE CAR. I HAVE ALSO CHANGED THE OIL FAITHFULLY SINCE I PURCHASED THE CAR IN SEPTEMBER OF 2016. THE OIL LIGHT STARTED ILLUMINATING LAST MONTH(MARCH)THEN IT WOULD GO OUT,I HAD THE OIL CHANGED,3 WEEKS LATER THE LIGHT ILLUMINATED AND THE CHECK ENGINE LIGHT ILLUMINATED AGAIN,AGAIN,I HAD THE OIL CHANGED FIRST WEEK OF APRIL.I WAS DRIVING HOME FROM RUNNING ERRANDS,CAR WOULD NOT PICK UP SPEED ON THE INTERSTATE SO I PULLED OFF TO THE SHOULDER GOT OUT CHECKED UNDER THE HOOD BECAUSE THE CHECK ENGINE LIGHT HAD ILLUMINATED AGAIN AND THE CAR HAD A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT,I CHECK THE OIL DIPSTICK,IT WAS BONE DRY,I HAD JUST HAD THE OIL CHANGED MAYBE TWO WEEKS PRIOR. I HAD THE CAR TOWED HOME,PUT A COUPLE OF QUARTS OF OIL IN THE CAR,STARTED IT UP AND IT STALLED OUT IN THE DRIVEWAY. APRIL 26,I HAD IT TOWED TO MY MECHANIC SHOP TO DIAGNOSE THE ISSUE.TODAY APRIL 28,2017 HE TELLS ME THAT THE OIL BEARING IS LOSING OIL PRESSURE AND NOW I NEED A NEW ENGINE.
Engine, Apr 28, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO NOTICED METAL FRAGMENTS IN THE ENGINE. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 10/05/2017*JS
Engine, Fuel/propulsion system, Apr 24, 2017, fire
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE SEIZED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPM GAUGE NEEDLE WAS IN THE RED. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE AND FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE APPEARED TO BE CAUSED BY FUEL LEAKING INTO THE ENGINE BLOCK. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Engine, Apr 23, 2017
I DROVE MY CAR TO WORK AND IT WAS JUST FINE, WENT TO LEAVE THAT EVENING AND MY VEHICLE STARTED MAKING A CLICKING NOISE AND THEN WOULD NOT CRANK AT ALL. IT THEN POURED LIQUID FROM THE ENGINE AND I KNEW THERE WAS A BAD PROBLEM. I CONTACTED HYUNDAI AND THEY SAID THERE WAS A RECALL ON MY ENGINE AND THAT IT WOULD HAVE TO BE REPLACED BUT IT COULD TAKE MONTHS TO DO THIS. I UNDERSTAND AND AM VERY GRATEFUL FOR THIS BUT I'M A FULL TIME COLLEGE STUDENT AND I HAVE A JOB AND I'M LEFT WITHOUT A VEHICLE. I'VE ASKED ABOUT A LOANER UNTIL MINE IS DONE AND THEY TOLD ME NO BECAUSE I'M NOT 25. I'M JUST OUT OF LUCK AND THEY WILL NOT HELP ME AND SEEM TO BE IN NO HURRY TO GET MY VEHICLE BACK TO ME. I CAN'T RENT ONE BECAUSE I'M TOO YOUNG AND I BOUGHT A $1500 TO GET ME THROUGH AND NOW IT'S NOT WORKING. I NEED SOMEONE TO PLEASE HELP ME!!
Steering, Seats, Engine, Apr 18, 2017
I'VE HAD CONSISTENT PROBLEMS WITH MY ENGINE. PROBLEMS RANGE FROM THE CHECK ENGINE LIGHT COMING ON SEVERAL TIMES OVER THE PAST 2 YEARS, TWICE SINCE 2017 STARTED, 2). I'VE COMPLAINED TO THE DEALER ABOUT THE ABNORMAL AMOUNT OF ENGINE OIL THE CAR USES IN LESS THAN 20,00 MILES. 3). ENGINE WILL NOT START, EVEN WHEN THERE IS NO ALTERNATOR OR BATTERY PROBLEM. 4). CAR DOORS LOCK WITH KEY FOB INSIDE. 5) SHAKY STEERING WHEEL, THAT I'VE COMPLAINED ABOUT SINCE I OWNED THE CAR. 4) SEATS ARE SUPPOSE TO BE LEATHER, "LEATHER" IS CRACKING IN THE FRONT AROUND THE BASE OF THE SEAT. (DEALERS SAYS IT'S NORMAL WEAR AND TEAR. I'VE HAD LEATHER SEATS BEFORE AND NONE OF THEM CRACKED).
Engine, Apr 17, 2017
I WAS DRIVINV ANAD WITH NO WARNING AT ALL ALL OF THE DASH LIGHTS CAM ON AND THE CAR STOPPED. I HAD IT TOWED TO SHOP AND WAS TOLD THAT FOR SOMEUNKNOWN CAUSE THE ENGINE SISIZED, A FEW MONTS EARLIER HYUNDAI RECALLED MY VEHICLE FOR METAL IN THE ENGINE. THE DEALER SAID THEY CLEANED IT OUT BUT I WONDER IF THAT IS WHY THE ENGINE SEIZED. I WOULD LIKE THIS LOOKED INTO SINCE I HAVE READ MANY SIMILAR COMPLAINTS ON THIE FORUM. THESE CARS SHOULD BE RECALLED. THIS IS A VERY DANAGEROUS ISSUE