2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Engine, Apr 12, 2017, fire
SHORTLY AFTER HEARING A SOUND LIKE A WORN BELT WHILE DRIVING I CALLED THE DEALER/AUTO-SHOP FROM THE VEHICLE AND INFORMED THEM THAT I WOULD BE BRINGING THE VEHICLE IN IMMEDIATELY, APPROXIMATELY 10 MILES DISTANCE. ROUGHLY 1 MILE FROM THE DEALERSHIP THE VEHICLE BEGAN LOSING POWER AND I PULLED TO THE SIDE OF THE HIGHWAY, WHILE CALLING FOR A TOW-TRUCK A PASSING MOTORIST STOPPED AND INFORMED ME THAT 'YOUR CAR IS ON FIRE.' I EXITED THE VEHICLE AND THEN I SAW FLAMES COMING FROM THE ENGINE COMPARTMENT. AT THAT TIME THE LOCAL PD ARRIVED AND CALLED FOR A FIRE TRUCK. AFTER THE FIRE DEPARTMENT EXTINGUISHED THE FIRE THE VEHICLE WAS TOWED THE LAST MILE TO THE DEALERSHIP.
Engine, Apr 11, 2017
DRIVING ON FLORIDA TURNPIKE CAR SHUTS DOWN MOTORS BLOWN NO INDICATION THAT THERE WAS AN ISSUE RECORDS PROVIDED VEHICLE WAS BEING MAINTAINED WITHIN A YEAR-AND-A-HALF LATER SAME EXACT THING MOTOR BLOWN DRIVING DOWN THE STREET NO INDICATION THAT THERE WAS AN ISSUE MOTOR IS BLOWN ONCE AGAIN PUTTING ME AND MY CHILDREN'S LIFE AT RISK
Engine, Apr 11, 2017, fire
I WAS DRIVING MY VEHICLE AT APPROXIMATELY 65 MPH ON A STRAIGHT INTERSTATE HIGHWAY WHEN THE ENGINE SUDDENLY SEIZED (LOUD NOISE, LOST POWER, DIFFICULTY CONTROLLING) AND SPONTANEOUSLY IGNITED. I WAS ABLE TO MANEUVER TO THE SHOULDER WITH MUCH DIFFICULTY AND WAS FORCED TO LEAP TO SAFETY AS THE CAR WAS ON FIRE. THIS OCCURRED 3 DAYS AFTER I HAD THE CAR SERVICED AT A HYUNDAI DEALER FOR INEXPLICABLE LOSS OF OIL. I WAS TOLD THERE WAS NO LEAK; THEY CHANGED THE OIL AND RECOMMENDED OIL CONSUMPTION TESTING EVERY 1000 MILES X 3 BECAUSE OF KNOWN PROBLEMS WITH 2011 SONATAS BUILT AT A SPECIFIC PLANT IN ALABAMA (SEE ATTACHED NOTIFICATIONS OF CLASS ACTION AND EXTENDED WARRANTIES). THE CAR WAS ULTIMATELY ENGULFED IN FLAMES.
Electrical system, Electronic stability control (ESC), Engine, Apr 10, 2017
ENGINE SHUTS OFF WHILE DRIVING (VARIOUS SPEEDS), NO POWER, NO STEERING FOR MAYBE A SECOND. IT HAS HAPPENED THREE TIMES. SO FAR, THE POWER COMES BACK ON WITHIN A SECOND (DID NOT HAVE TO PUT IN NEUTRAL OR PARK TO RESTART). ALL HAVE HAPPENED IN CITY DRIVING (HAVE NOT BEEN HIGHWAY DRIVING LATELY)
Engine, Apr 7, 2017
MY CAR JUST STALLED ON ME YESTERDAY APRIL 6TH, 2017 WHEN I WAS DRIVING TO A FRIENDS HOUSE, ON THE STREET IN MOTION. I WAS IN MID-DRIVE AND IT JUST STALLED, ALL THE DASH LIGHTS WENT ON AND I COULDN'T ACCELERATE ANYMORE. I HAD TO COAST ALL THE WAY TO A GAS STATION, BARELY MAKING IT. TURNED THE KEY TO THE OFF POSITION AND BACK ON AND IT JUST TURNED ON AGAIN. TOOK IT TO HARBOR HYUNDAI THIS MORNING AND THEY FIRST SAID THERE WAS NOTHING WRONG WITH IT, THEN THEY TOLD BE THE OIL LIGHT WENT ON AND IT COULD BE ENGINE FAILURE AND I SHOULD SELL MY CAR FOR PARTS OR DRIVE IT UNTIL IT FAILS. AND WHAT A COINCIDENCE THAT THIS MORNING A RECALL ON 2013 - 2014 HYUNDAIS WITH ENGINE STALLING. SO HYUNDAI ISN'T DOING ANYTHING FOR ME. I NEED HELP, I THINK MY CAR YEAR SHOULD BE INCLUDED IN THIS RECAP AS WELL.
Engine, Apr 3, 2017
WHILE DRIVING I NOTICED A KNOCKING NOISE. I TRIED ADDING OIL AND THE PROBLEM WORSENED. ONE DAY WHILE ON THE HIGHWAY, THE CAR DIED COMPLETELY. IT WAS TOWED TO A HYUNDAI DEALERSHIP. THEY IDENTIFIED A PROBLEM TO BE A ROD BEARINGS FAILURE, BUT REFUSED TO REPAIR THE PROBLEM. THE BANK WHO HELD THE LOAN SENT IT TO AUCTION. AFTERWARDS I STILL PAID OVER $9000 TO PAY OFF THE LOAN.
Engine, Mar 29, 2017
CAR WENT IN FOR ENGINE TEST FOR THE RECALL. ENGINE FAILED THE TEST WHICH SHOULD HAVE MEANT THAT THE ENGINE NEEDED TO BE REPLACED. AFTER 90 DAYS A HYUNDAI REP CAME TO THE DEALERSHIP AND DETERMINED THAT THE ENGINE DID NOT NEED TO BE REPLACED. IF THE CAR FAILS THE TEST HOW CAN THEY JUST DEEM THAT THEY DON'T NEED TO FIX IT. ALSO CAN I REQUEST THAT THEY SIGN A LETTER OF LIABLE IN THE EVENT OF FUTURE ENGINE ISSUES, SINCE THEY WON'T FIX A GOVERNMENT MANDATED RECALL, HOW WILL I EVER GET THEM TO OWN UP TO ANY OTHER ISSUES THAT ARISE?
Engine, Mar 28, 2017
WENT TO MY MECHANIC FOR TRANSMISSION FLUSH, HE CHECKED ENGINE OIL FOUND TO BE 3 QUARTS LOW (LAST OIL CHANGE 2500 MILES AGO), NO LOW OIL INDICATOR CAME ON, BEEN CHECK OIL REGULAR NOW HAD TO ADD 1 QUART AFTER 500 MILES (MOSTLY STOP AND GO TYPE TRAFFIC)
Power train, Engine, Mar 27, 2017, fire
I HAVE TAKEN MY VEHICLE IN RECENTLY BECAUSE MY CAR STALLED A WEEK AGO WHILE ON THE HIGHWAY DRIVING 55 MILES AN HOUR. AFTER THE INSPECTION COMPLETED AT HYUNDAI DEALERSHIP, I WAS ADVISED EVERYTHING IS OKAY TO DRIVE THE CAR AND WE WOULD LIKE TO COMPLETE AN OIL CONSUMPTION TEST BECAUSE THEY WANTED TO TEST OUT THE ENGINES CONSUMPTION FOR WHAT THEY THINK COULD BE A SAFETY RECALL INCIDENT. I DROVE THE CAR FOR THE FIRST TIME ON THE INTERSTATE HIGHWAY FOR ABOUT 85 MILES SINCE IT WAS LAST IN THE SHOP, FOR WHAT WAS SAID THAT EVERYTHING WAS SAFE TO DRIVE, AND I NOTICED TODAY THAT MY CAR STARTED TO RATTLE AT A 65 MILES AN HOUR ON I95 NORTH IN MARYLAND- WENT I HAD TO EXIT THE HIGHWAY BECAUSE MY CAR HAD CAUGHT ON FIRE UNDERNEATH THE HOOD AND ENGINE OF CAR AND THE SCAR STALLED. SMOOTH ENTERED CABIN OF CAR AND FIRE DEPARTMENT WAS CALLED. CAR WAS NOT ABLE TO BE DRIVEN AND WAS VERY UNSAFE AFTER I WAS TOLD I WAS OKAY TO DRIVE IT.
Engine, Mar 27, 2017, fire
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20-30 MPH, SMOKE BILLOWED FROM THE ENGINE COMPARTMENT. THE DEALER DIAGNOSED THAT A HIGH PRESSURE OIL LINE LEADING TO THE TURBO CHARGER FRACTURED, WHICH CAUSED OIL TO LEAK ONTO THE EXHAUST MANIFOLD AND ENGINE COMPARTMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,678. ...UPDATED 06/13/17 *BF *AS
Engine, Mar 23, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH AND GETTING READY TO EXIT THE HIGHWAY, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE'S SPEED DECREASED. THE CONTACT ENGAGED THE VEHICLE INTO NEUTRAL AND COASTED TO A GAS STATION. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. AFTER RECEIVING A NOTICE FROM THE MANUFACTURER IN DECEMBER OF 2016 TO HAVE THE VEHICLE EVALUATED TO DETERMINE IF A NEW ENGINE WAS NEEDED, THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE VEHICLE WAS OK TO BE DRIVEN. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 167,760.
Engine, Fuel/propulsion system, Mar 22, 2017
ON MARCH 10 I TOOK MY SONATA TO GET AN OIL CHANGE AT SUPERLUBE. I ALSO TOOK THE CAR ON THE 11TH TO THE HYUNDAI DEALERSHIP TO CHECK FOR A KNOCKING NOISE I HAD HEARD IN THE CAR. THEY RAN TESTS AND TOLD ME MY ENGINE WAS FINE, AND I NEED BRAKES, AN ALIGNMENT, AND TIRES. SO I SPENT $800 GETTING THESE THINGS DONE ON MY CAR INCLUDING THE OIL CHANGE. WELL ON THE 18TH OF MARCH IN TRAVELING MY CAR STOPPED IN THE MIDDLE OF THE HIGHWAY. I CRANK UP IT DRIVE FOR A MINUTE AND CUT RIGHT BACK OFF AGAIN. SO I HAD THE CAR TOWED TO MY HOUSE. THEY RAN TESTS, COULD NOT FIND ANYTHING WRONG WITH THE CAR, THOUGHT IT WAS MY PULLEY, BUT IT WAS ALL RIGHT. SO THE MECHANIC SAID LET'S TRY ANOTHER OIL CHANGE. STARTED DRAINING THE OIL, IT WAS BLACK AS TAR AS IF I HAD NOT GOTTEN AN OIL CHANGE. TREATED THE GAS AND THE FUEL INJECTION SYSTEM. STILL A KNOCK IN ACCELERATION. WENT BACK TO SUPERLUBE TO GIVE THEM A PIECE OF MY MIND ONLY TO FIND OUT THAT THE MANAGER HAD BEEN HAVING PROBLEMS WITH GDI ENGINES AND THE FUEL INJECTION SYSTEM. TOLD ME THAT THEY KNEW ABOUT IT AND-AND NOT SAYING ANYTHING. I WAS ONLY MAD BECAUSE I HAD TAKEN MY CAR TO HYUNDAI TWICE SINCE I HAD THE CAR IN A YEAR FOR ENGINE INSPECTION AND NOT ONE TIME DID THEY TELL ME THIS.
Steering, Suspension, Electrical system, Other or unspecified, Service brakes, Engine, Mar 17, 2017
TAKATA LOUD RPM WHEN STARTING THEN LOUD CLICKING IN STEERING WHEEL COUPLER BAD NOW BRAKES HAVING ISSUES AND AXLES CLICKING RADIO GOES ON AND OFF. LIGHTS KEEP BURNING OUT.
Engine, Mar 17, 2017
MY ENGINE COMPLETELY STALLED AT 141K MILES. I HAD THE OIL CHANGED JUST 3 WEEKS PRIOR AND WAS NOT DUE FOR ANOTHER 1,000 MILES HOWEVER THERE WAS LITTLE TO NO OIL ON THE DIPSTICK AFTER THE VEHICLE STALLED. LUCKILY I WAS ONLY DRIVING ABOUT 30 MPH WHEN IT JUST STOPPED AND I WAS ABLE TO GET OFF THE ROADWAY. I WAS NOT NOTIFIED OF THE APPARENT 5 RECALLS THIS VEHICLE HAS UNTIL I RESEARCHED IT MYSELF. CONTACTED HYUNDAI AND THEY ARE TOWING IT IN TODAY TO SEE IF MY MOTOR FALLS UNDER THE GUIDELINES FOR THE RECALL. THE VIN STATES IT IS AFFECTED BUT I'M NOT CERTAIN THEY WILL MAKE THE REPAIRS.
Engine, Mar 15, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED WITH METAL FRAGMENTS IN THE MOTOR, AND THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER AN EXTENDED WARRANTY RECALL. THE FAILURE MILEAGE WAS 99,466.
Engine, Mar 13, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE STARTING THE VEHICLE, A LOUD NOISE COULD BE HEARD COMING FROM THE FRONT OF THE VEHICLE AND THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 123,000.
Steering, Engine, Mar 13, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD NOISE CAME FROM THE ENGINE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TURNED OFF. PREVIOUSLY, THE STEERING COLUMN MADE A POPPING NOISE AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL WAS CLOSED AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,822.
Engine, Mar 11, 2017
'"ENGINE SEIZED" WELL I WAS PLANNING TO TAKE A TRIP IN A WEEK TO VISIT FAMILY IN NM. SO I STARTED BY TAKING MY CAR IN FOR SOME RECALLS THAT I SAW MY 2011 SONATA NEEDED, SO I TOOK THE CAR AND THEY DID RUST PREVENTIVE AND COLUMN SHAFT ECU REPLACED PLUS THEY DID A COURTESY MULTI-POINT INSPECTION AND I WAS TOLD AND GIVEN MY COPY AND WAS TOLD TO REPLACE CABIN FILTER, DRIVE BELT, BRAKE FLUID BECAUSE IT IS DARK, PLUS I NEED AN ALIGNMENT -RECOMMENDED. I GOT THE ALIGNMENT DONE AND THE BRAKE FLUID FLUSH DONE AT FIRESTONE THE NEXT DAY AFTER I HAD MY VEHICLE SERVICED AT HYUNDAI DEALER, EVERYTHING WAS GOOD! SO NOW I FIGURED TO HAVE MY COOLANT FLUSHED BECAUSE THE CAR HAS 97,000 MILES AND ITS DUE FOR THIS SERVICE, AND I HAD TRANSMISSION FLUID DRAINED AND REPLACED ALSO... WELL AFTER ALL WORK WAS PERFORMED AND THE CAR WAS TAKEN OUT FOR FINAL ROAD TEST THE ENGINE JUST SEIZED STOPPED, THE ENGINE WOULD NOT EVEN TURN OVER? EVERYTHING WAS GOOD ON THE ELECTRICAL SIDE BATTERY, STARTER WAS CLICKING AND AN ODOR LIKE SOMETHING BURNING WAS GIVEN OFF WHEN I WAS SHOWN THAT THE ENGINE WOULD NOT EVEN TURN OVER? THE MANAGER JUST TOLD ME TO CALL HYUNDAI AND HAVE IT CHECKED OUT?! %#! SO I CALLED AAA AND HAD MY CAR TOWED TO DEALER, RIGHT AWAY THEY TELL ME THERE IS A $125.00 DIAGNOSTICS CHARGE AND WAS TOLD THAT MOST LIKELY THE ENGINE IS NOT COVERED ? BECAUSE I'M THE SUBSEQUENT OWNER! I WAS A BIT ANGRY AT THIS POINT BECAUSE WHEN I SPOKE TO "M" ON THE PHONE AND EXPLAINED MY SITUATION, I WAS TOLD THAT IF IT'S THE SHORT BLOCK ON THE ENGINE I WAS COVERED, BUT ONCE THERE I WAS TOLD TOTALLY A DIFFERENT LINE! I AM NOT HAPPY AT ALL! AND SOMEHOW THE WARRANTY DOESN'T COVER SUBSEQUENT OWNERS UP TO 100,000 MILES! I ALWAYS SERVICED MY CAR ETC... :( NOW I WAIT FOR THE BAD NEWS FROM HYUNDAI SERVICE...
Engine, Mar 6, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR ROUTINE SERVICE AND THE VEHICLE PASSED INSPECTION. THE CONTACT NOTICED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING. THE DEALER DIAGNOSED THAT THERE WERE METAL PARTICLES IN THE ENGINE CRANKSHAFT. THE DEALER RECOMMENDED THAT THE ENGINE BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN THE CONTACT REPLACING THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.
Other or unspecified, Engine, Feb 27, 2017, fire
MY SONATA COULD HAVE KILLED OR SERIOUSLY INJURED ME AND EVERY PASSENGER THAT SAT IN IT. IN THE FIRST 6 MONTHS I HAD TO REPLACE A HEADLIGHT AND A TAILIGHT ALREADY AND THE A/C WOULD HAVE TO BE VACUUMED AND RECHARGED WHICH WAS ABOUT A $250 JOB. FIXED. IN SEPTEMBER I NOTICED MY STEERING COLUMN WOULD MAKE AN AWFUL RACKET WHEN DRIVING OVER NEARLY ANYTHING ON THE ROAD. I WAS SHOCKED WHEN I DISCOVERED THERE WERE SIX OPEN RECALLS DATING BACK TO AT LEAST 2014. THESE RANGED FROM FAULTY DOOR HANDLES TO METAL SHAVINGS IN THE OIL THAT COULD CAUSE STALLING AND/OR DANGEROUS SUDDEN SHUTTING OFF OF THE VEHICLE. OCTOBER 5TH I TOOK THE CAR TO CRAIN HYUNDAI OF BENTONVILLE, IN BENTONVILLE, AR. AFTER 5 HOURS, THEY SAID I WAS GOOD TO GO ON THE RECALLS AND AFTER $300 THE COUPLER WAS FIXED. FAST FORWARD TO DECEMBER 2ND, 2016. EARLIER IN THE DAY, WHILE DRIVING, I NOTICED MY DASHBOARD LIGHTS GETTING LIGHTER AND DARKER. AT ABOUT 6PM THAT EVENING MY BOYFRIEND NOTICED THE CAR MAKING A "KNOCKING" NOISE SO HE PULLED OVER TO CHECK THE OIL AND WAITED AN HOUR AND A HALF BEFORE SOMEONE COULD BRING HIM SOME, GIVING THE CAR PLENTY OF TIME TO COOL AND BE GOOD TO GO. HE GOT GOING DOWN THE ROAD ONLY AT ABOUT 25MPH AND GOT ABOUT 500 YARDS WHEN THE CAR MADE A "WHOOSH" SOUND AND THE ENGINE SHUT OFF. HE COASTED INTO A DRIVEWAY AND MINUTES LATER THE CAR WAS IN FLAMES. AFTER UNLOADING A FIRE EXTINGUISHER, IT TOOK THE FIRE DEPARTMENT CUTTING OPEN THE TRUNK TO COMPLETELY DROWN OUT THE FIRE. IT IS NOW FEBRUARY 26TH, 2017, I CALLED HYUNDAI CLAIMS ON DECEMBER 3RD AND HAVE BEEN WAITING ON THE RESULTS OF THEIR INVESTIGATION SINCE. THEY HAVE HAD THE FINDINGS FROM THE INSPECTOR FOR 6 WEEKS NOW AND STILL NO ANSWER. I STRONGLY URGE EVERYONE I KNOW TO DO THEIR RESEARCH BEFORE BUYING ANYTHING WITH A HYUNDAI MOTOR AMERICA EMBLEM.
Engine, Feb 21, 2017
ENGINE DIED WHILE DRIVING DOWN THE HIGHWAY - WOULD NOT RESTART AND WAS NOT ABLE TO JUMP IT - TOWED 50 + MILES BACK HOME -
Engine, Feb 15, 2017
DRIVING TO THE MOVIE THEATER IN MY 2011 SONATA 2.4 GLS, 113K MILES, TRAVELING THROUGH 40MPH AND ACCELERATING ON AN ACCESS ROAD AND THE ENGINE QUIT. THERE WERE NO WARNING SIGNS, IT JUST STOPPED. I COASTED INTO A PARKING LOT AND TRIED TO RESTART. IT WOULDN'T TURN, SO I TRIED JUMPING IT - NO LUCK. BOUGHT/INSTALLED A BATTERY FROM A WALMART THAT WAS NEAR THE PARKING LOT - NO LUCK. SO, I THOUGHT IT WAS THE STARTER AND HAD IT TOWED TO THE NEARBY AUTOTIRE REPAIR SHOP. AFTER SOME INVESTIGATION, THEY CALLED ME AND STATED THE ENGINE HAD SEIZED. AWESOME. AFTER DOING SOME RESEARCH ON LINE, I FOUND OUT IT'S A COMMON PROBLEM, NECESSITATING A CLASS ACTION SETTLEMENT. I CALLED THE HYUNDAI CUSTOMER CARE LINE AND THEY TOWED IT TO THE HYUNDAI DEALER IN ST CHARLES, MO. SO FAR, I'M IN FOR $180 FOR THE TWO TOWS, $165 FOR THE DIAGNOSTIC CHECK, AND $671 FOR THE RENTAL CAR. HAVE MY LAWYER AT THE READY IF HYUNDAI TRIES TO WEASEL OUT OF THEIR OBLIGATION TO FIX THIS KNOWN DEFECT. MORE TO FOLLOW.
Engine, Feb 7, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED BETWEEN 4 AND 8 TIMES PER YEAR. THE CONTACT RECEIVED A RECALL NOTIFICATION. THE VEHICLE WAS TAKEN TO THE DEALER REPLACED THE OIL MEASURING STICK AND THE VEHICLE PASSED THE EVALUATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT CERTIFIED MECHANIC FOR A SECOND. IT WAS DIAGNOSED THAT ONE OF THE PISTONS WAS FAILING AND EVENTUALLY THE ENGINE WOULD FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 82,600.
Engine, Feb 6, 2017
CAR JUST STALLED WHILE DRIVING ON THE FREEWAY AND WOULDN'T TURN OVER AFTER MANY ATTEMPTS TO JUMP START STILL NOTHING. THOUGHT IT WAS AN ELECTRICAL PROBLEM TILL THE ELECTRICAL SHOP I HAD TAKEN THE CAR TO A ELECTRICAL REPAIR NEAR MY HOME AND WAS INFORMED THAT THE ENGINE WAS FROZEN OR SEIZED. MY CAR IS ALWAYS WELL MAINTAINED WITH THE NECESSARY LUBRICANTS AND FLUIDS AND HAD BEEN SERVICED AT THE DEALERSHIP FOR RECALL 132 RECENTLY BUT TOLD ME THAT THEY DID NOT NEED TO REPLACE THE ENGINE. A COUPLE MONTHS PRIOR I HAD A VALVE JOB DONE AT GRIFFIN AUTOMOTIVE BECAUSE THE CAR STARTED TO BARELY EVEN HOLD AN IDLE BECAUSE PART OF A VALVE HAD BROKE OFF SENDING A PIECE OF METAL THRU THE TURBOCHARGER WHICH THAN ALSO NEEDED REPLACEMENT FOR A GRAND TOTAL OF $4,500 FOR VALVE JOB AND NEW TURBOCHARGER.
Power train, Engine, Feb 2, 2017
SECOND TIME REACHING OUT AND I HAVE GOTTEN NO KIND OF HELP OR CONTACT. I KEEP GETTING TOLD THAT BECAUSE I AM STATIONED OVERSEAS THAT I CAN'T BE HELPED. I AM ACTIVE DUTY ARMY SERVING OVERSEAS SO YOU WOULD THINK THAT THE LEAST THAT COULD GET DONE IS PUTTING MY SAFETY AS PRIORITY. THE ENGINE IS ON RECALL AND I'VE ALREADY ALMOST GOTTEN INTO AN ACCIDENT BECAUSE OF IT!!!! *TR