2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Engine, Jan 27, 2017
HYUNDAI RECALL 132 FOR METAL CHIPS ON CRANKSHAFT - DEALER SAYS CAR IS FINE EVEN THOUGH IT'S USING A QUART OF OIL EVERY 600-800 MILES NOW, AND IT KEEPS GETTING WORSE. THE CAR USED ZERO OIL UNTIL AROUND 77K MILES, THEN THE RECALL CAME OUT AND IT SEEMS THE TYPICAL RESPONSE FROM HYUNDAI IS TO DENY ANY RESPONSIBILITY FOR THIS PROBLEM
Engine, Jan 25, 2017
THERE IS A RECALL ON THE ENGINE AND THE MANUFACTURER REFUSES TO HAVE IT FIXED BECAUSE I AM LOCATED OVERSEAS. I AM ACTIVE DUTY ARMY AND CURRENTLY ON MISSION SO MY CAR IS WITH ME. THE CAR WENT DEAD ON THE HIGHWAY AND I ALMOST LOST MY LIFE AND THEY STILL MADE NO EFFORT TO FIX THE PROBLEM.
Engine, Jan 19, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO CONSUME LARGE AMOUNTS OF OIL. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A DIFFERENT INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Electrical system, Other or unspecified, Engine, Jan 9, 2017
ON THURSDAY 1/5/17, UPON STARTING MY VEHICLE, MY ENGINE LIGHT WAS ILLUMINATED. TODAY, I HAD A DIAGNOSTIC TEST DONE AND WAS TOLD THE TURBO COMPONENT WAS NOT WORKING. MY VEHICLE HAS APPROXIMATELY 46,000 MILES. I READ ONLINE AND THIS HAS HAPPENED TO OTHERS WITH THE SAME MILEAGE. IS THERE ANOTHER RECALL?
Vehicle speed control, Engine, Jan 6, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, THE RPMS INCREASED INDEPENDENTLY AND THE VEHICLE LUNGED FORWARD WITHOUT WARNING. IN ADDITION, ONCE THE VEHICLE WAS PLACED IN PARK, THE RPMS CONTINUED TO INCREASE AND THEN DECREASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Engine, Jan 4, 2017
DEC 29,2016 VEHICLE ENGINE COMPLETELY BROKE DOWN WHILE DRIVING 55 MPH ON RURAL HIGHWAY. ALL LIGHTS CAME ON AT ONCE AND I WAS ABLE TO STEER IT TO AN INTERSECTION AND PULL OVER. TOWED TO LOCAL GARAGE. INITIALLY DIAGNOSED AS BURNT OUT STARTER, HOWEVER, ONCE REPLACED THE ENGINE WOULD NOT TURN OVER. IT WAS SEIZED. THE VEHICLE WAS TOWED TO MYRTLE BEACH HYUNDAI ON JAN 3RD WHERE IT WILL BE TESTED. I BELIEVE THIS IS RELATED TO THE HYUNDAI RECALL REGARDING DEFECTIVE ENGINES WITH METAL SHAVINGS ALTHOUGH I HAD JUST HAD THE RECALL TESTS DONE AT THE DEALERSHIP ON DEC 16TH. I HAVE HAD A SERIES OF ISSUES WITH THE TURBO EVER SINCE I BOUGHT THIS NEW CAR WITH SERVICE RECORDS AT DEALERSHIPS IN BURLINGTON, NC AS WELL AS IN SHREWSBURY, NJ AND N. MYRTLE BEACH. ALL RECEIPTS ARE IN THE VEHICLE RIGHT NOW AT THE DEALERSHIP BUT I CAN UPLOAD AT A FUTURE TIME. *TR
Engine, Dec 13, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED, THE BRACKETS WERE MISSING FROM THE ENGINE ASSEMBLY, AND THE ENGINE SENSORS DID NOT WORK. AFTER THE RECALL REPAIR, THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.
Steering, Engine, Dec 9, 2016
I UNFORTUNATLEY HAVE THE SONORA WITH THE ENGINE RECALL WHICH TO ME IS ASKING WHY HYUNDAI JUST ISN'T REPLACING ENGINES REGARDLESS OF FAILURE? THERE IS NO RESALE IN A CAR WITH THIS OPEN RECALL .MY OTHER ISSUE I NEED TO HAVE ADDRESSED IS MY STEERING WAS UPGRADED AND APPROXIMATLEY A MONTH OR SO AFTER I HEARD A CLUNKING NOISE IN THE DRIVEWAY WHEN I TURN THE STEERING WHEEL FROM SIDE TO SIDE, I CALLED MY DEALER ( HYUNDAI 112 IN MEDFORD ,N.Y ) AND IT WAS ALMOST SCRIPTED ,I WAS TOLD IT'S A BUSHING OR SOMETHING HE SAID AND IT'S NOT PART OF THE RECALL. I HAVE TO PAY FOR THIS. IF YOU CHECK ONLINE YOU WILL SEE IT'S A MAJOR FAILURE ,WHY IT WOULD BE SUCH A FLIMSY PLASTIC GEAR IN STEERING ? I HOPE YOU CAN REMEDY THIS AS A RECALL. MY CAR HAD NO NOISE UNTIL THE STEERING WAS QUOTE UPGRADED BY HYUNDAI , AGAIN PLASTIC PIECE IN A STEERING MOTOR?
Engine, Dec 5, 2016
ON 8/17/15, MY VEHICLE WITH 59,792 MILES, STALLED SEVERAL TIMES WHILE DRIVING ON A HIGHWAY. I WAS ABLE TO RESTART THE VEHICLE, BUT COULD NOT DRIVE ABOVE 20 MPH. THIS LASTED FOR ABOUT 15 MILES THEN MY VEHICLE DROVE NORMALLY. I TOOK MY VEHICLE TO MY LOCAL HYUNDAI DEALERSHIP AND THEY COULDN'T DETERMINE WHAT CAUSED THIS ISSUE. ON 9/28/15, MY VEHICLE WITH 60,256 MILES, STALLED AGAIN WHILE DRIVING ALMOST CAUSING AN ACCIDENT. I COULDN'T GET MY VEHICLE STARTED AGAIN AND THE ENGINE WAS SMOKING. I HAD THE CAR TOWED TO THE SAME LOCAL HYUNDAI DEALER. THE DEALER REPLACED THE ENGINE (RE MANUFACTURED ASSY-SUB R) UNDER WARRANTY AS PER NHTSA CAMPAIGN #V-568, BECAUSE IT WAS SEIZED. SEE ATTACHED INVOICE. ON 9/12/16, MY VEHICLE WITH 68,993 MILES, FAILED TO START AFTER A 10 MILE DRIVE. THE STARTER ENGAGED, BUT COULDN'T TURN THE ENGINE. AFTER SEVERAL ATTEMPTS, THE ENGINE BEGAN SMOKING AND THE STARTER WOULD NO LONGER ENGAGE THE ENGINE. MY VEHICLE WAS TOWED TO THE SAME LOCAL DEALERSHIP. I WAS INFORMED THAT THE STARTER WAS BAD AND IT NEEDED REPLACEMENT. SEE ATTACHED INVOICE. THEY ALSO PERFORMED RECALL #132, INSPECT ENGINE. MY COMPLAINTS ABOUT THE ENGINE LOCKING UP CAUSING THE STARTER TO GO BAD WERE DISMISSED BY THE DEALER. ON 10/8/16, I PERFORMED AN OIL CHANGE ON MY VEHICLE WITH 69,252 MILES. THIS IS THE SECOND OIL CHANGE SINCE THE RE MANUFACTURED ENGINE WAS INSTALLED. I HAVE ALWAYS DONE MY OWN OIL CHANGE USING MOBIL 1 OIL AND USUALLY A CLOSED TYPE DRAIN PAN. THIS TIME I USED AN OPEN STYLE DRAIN PAN. AFTER PERFORMING THE OIL CHANGE, I DRAINED THE USED OIL AND DISCOVERED NUMEROUS PIECES OF METAL IN THE BOTTOM OF THE PAN. SEE PHOTO. I TOOK THE USED OIL, DRAIN PAN, FILTER TO THE SAME LOCAL DEALER. THE SERVICE WRITER TOOK A REPORT AND CALLED ME SEVERAL DAYS LATER. SHE SAID THAT HYUNDAI WOULD NOT REPLACE MY ENGINE AT THIS TIME. RECENTLY, MY VALVES/LIFTERS HAVE STARTED TO TICK LOUDLY AT TIMES. *TR
Engine, Dec 2, 2016
MY ENGINE IS GOING TO FREEZE IT HAS NO POWER AND THE TRANSMISSION IS SLIPPING. IT ONLY HAS 74,000 MILES ON IT. I SPENT ALL OF MY MONEY ON THAT CAR AND IT HAS A SALVAGE TITLE, SO I CANT SELL IT ORTRADE IT IN. I TOOK IT TO THE DEALER FOR THE RECALL AND THEY SAID IT DIDNT FALL UNDER THAT RECALL SO I TOOK IT TO A DIFFERENT DEALER THEY SAID THE SAME THING!, I WANT MY CAR FIXED!!!!! IM A SINGLE MOTHER AND IM HOMELESS AT THE MOMENT SO I REALLY NEED MY CAR!!!!
Steering, Engine, Nov 25, 2016
CAR STALLED AND ENGINE SHUT DOWN WHILE TRYING TO CROSS OVER A 4 LANE HIGHWAY CAME WITHIN 5 FEET OF A MAJOR COLLISION WITH 2 APPROACHING VEHICLES THERE IS ALSO ANOTHER ISSUE WITH THE STEERING COLUMN. HYUNDAI CHOSE TO USE A PLASTIC BUSHING IN THE STEERING COLUMN THAT HAS COMPLETELY FAILED AT 65000 MILES. THE DEALERSHIPS, 2 SEPARATE ONES, STATE THAT THIS IS NOT COVERED BY THE MULTIPLE OTHER RECALLS WITH THE STEERING. THE BUSHING IS HARD PLASTIC, ABOUT THE SIZE OF A NICKEL AND COSTS 2.00 AT THE DEALERSHIP. BUT THEY WANT 300.00 LABOR TO INSTALL IT
Steering, Service brakes, Engine, Nov 18, 2016, fire
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE AND AN OIL CHANGE, THE TECHNICIAN STATED THAT THE VEHICLE NEEDED THREE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 15V568000 (ENGINE). SHORTLY AFTER THE DEALER'S REPAIRS, SMOKE EMITTED UNDER THE HOOD NEAR THE FRONT PASSENGER SIDE OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT FILED AN INCIDENT REPORT. THE VEHICLE WAS TOWED TO A YARD AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER AND THE MANUFACTURER TO DETERMINE WHAT CAUSED THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Engine, Nov 17, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE HESITATED, THE STEERING WHEEL SEIZED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS METAL DEPOSITS IN THE ENGINE THAT CAUSED A KNOCKING NOISE AND THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 16V190000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Engine, Nov 5, 2016
ENGINE KNOCK/PING GETS LOUDER WITH INCREASING SPEEDS, CAR IS PART OF ENGINE RECALL BUT DEALER STATES MY ENGINE IS FINE, ABSOLUTELY NO REASON GIVEN TO ME WHY I HAVE AN ENGINE KNOCK. IT SOUNDS LIKE 2 GLASS BOTTLES CLANGING TOGETHER. I AM AFRAID MY ENGINE IS GOING TO FAIL, EVEN THOUGH DEALER STATES IT IS "FINE"
Electrical system, Engine, Fuel/propulsion system, Oct 31, 2016, fire
OUR 2011 HYUNDAI SONATA GLS 2.4 ENGINE CAUGHT FIRE AS MY WIFE WAS RETURNING HOME FROM TAKING OUR SON TO SCHOOL. MY WIFE SMELLED GASOLINE AND THEN IT BURST INTO FLAMES. THIS WAS THE SECOND REPLACEMENT ENGINE COVERED UNDER WARRANTY AND HAD LESS THAN 6000 MILES ON IT. HYUNDAI MALL OF GEORGIA HAS PERFORMED ALL WARRANTY SERVICE WORK ON THIS VEHICLE. AFTER THE SECOND ENGINE AND MANY OTHER WARRANTY REPAIRS TRIED TO ENVOKE THE LEMON LAW BUT WAS DENIED BY HYUNDIA CASE #9412898.
Engine, Oct 30, 2016
ON 10/25/2017, I WAS STOPPED IN TRAFFIC IN LEFT HAND TURN LANE WAITING FOR THE LIGHT TO TURN GREEN. WHEN LIGHT CHANGE I STARTED TO MOVE FORWARD AND FELT A SHUTTER IN THE CAR. I STOPPED THE CAR BEFORE MAKING THE LEFT TO ENTER INTO THE INTERSECTION AND ALL OF THE DASH BOARD LIGHTS CAME ON, THERE WAS A SMALL AMOUNT OF SMOKE CAME OUT FROM UNDER THE HOOD AND THE ENGINE WAS DEAD. TRIED TO RESTART THE ENGINE TO NO EFFECT. IF I DID NOT STOP AT THE CAR I WOULD HAVE STALLED WHILE MAKING A LEFT IN THE MIDDLE OF A FOUR LANE ROAD (THE INTERSECTION OF RT 1 & SOUTHAMPTON RD) I HAD THE CAR TOWED TO MY MECHANIC WHO INFORMED ME THAT THE ENGINE LOCKED UP AND THE STARTER WAS MELTED.
Engine, Oct 22, 2016
THE ENGINE JUST DIED WHILE CROSSING THE RFK BRIDGE, NYC. I NOTICED AS THE CAR WAS SLOWING DOWN AND I PRESSED ON THE ACCELERATOR TO GAIN SPEED. NOTHING HAPPENED AND THE INSTRUMENT PANEL WAS LIT UP WITH WARNINGS. I THEN PUT IT ON NEUTRAL AND LIGHTLY PRESSED ON THE BREAKS TO START THE ENGINE AGAIN, NOTHING HAPPENED. I SUBSEQUENTLY LOST POWER STEERING AND BREAKS. AFTER THE INITIAL STOP IN A DANGEROUS POSITION, I WAS ABLE TO ROLL THE CAR TO A NEARBY CONSTRUCTION SITE (OFF RAMP TO HARLEM RIVER DRIVE SHOULDER) BEHIND SOME TRAFFIC BARRELS BUT SCRAPED UP AGAINST THE CONCRETE BARRIER AS THE CAR LOST POWER STEERING AND BREAKS AND WAS HARD TO MANEUVER. I TRIED STARTING THE ENGINE AGAIN BUT IT WOULD NOT. I ALSO OPENED THE HOOD AND SAW SMOKE COMING FROM UNDERNEATH THE HOOD. I HAD THE CAR TOWED TO A NEARBY DEALERSHIP. I HAVE INCLUDED THE SERVICE INTAKE FORM IN THE ATTACHMENTS.
Steering, Other or unspecified, Engine, Oct 19, 2016
CRUSIE CONTROL BRAKE LIGHTS PARKING STEERING ENGINE ALL RECORDS I HAVE WITH THE DEALERSHIP SHOW THE MAJOR PROBLEMS IVE HAVE AND ITS YET TO BE FIXED ALONG WITH THE MANY RECALLS ON THIS VEHICLE
Engine, Oct 13, 2016
PURCHASED HYUNDAI SONATA MAY 22, 2016 ENGINE WAS FAILING HYUNDAI IS FIXING IT NOW. HAD METAL PARTS IN MY OIL. KNOCKING SOUND. IT STALLED WHILE I WAS DRIVING IT ON THE STREET. HYUNDAI SAID IT COULD BE UP TO FOUR MONTHS TO FIX THE CAR. I AM NOW DRIVING A RENTAL CAR AND PAYING CARMAX FOR MY HYUNDAI.
Engine, Oct 5, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WITHOUT WARNING, THE VEHICLE STALLED AND WAS UNABLE TO BE DRIVEN. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Engine, Oct 4, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Engine, Oct 1, 2016
9/30/2016 - WHILE DRIVING HOME FROM WORK (20-25 MILES) HEARD A KNOCKING IN THE ENGINE WHILE ON THE ROAD AND EXPRESSWAY. TOOK MY CAR TO JIFFY LUBE BECAUSE IT WAS TIME FOR AN OIL CHANGE AND HAD THEM CHECK THE ENGINE AND NOISE. THEY ADVISED THAT THE ENGINE IS BAD AND WILL NEED TO BE REPAIRED OR REPLACED. THE MILES FROM MY LAST OIL CHANGE WAS APPROXIMATELY 3200 MILES. TOOK MY CAR TWO BLOCKS DOWN THE ROAD TO MIDAS AND ANOTHER MECHANIC CONFIRMED THE ENGINE NEEDS TO BE REPLACED. I HAVE TAKEN CARE OF THE CAR WITH REGULAR OIL CHANGES, UPKEEP AND CAR MAINTENANCE. ON 1/11/2016 MY 2011 HYUNDAI SONATA ENGINE WAS TAKEN IN FOR THE RECALL CAMPAIGN 132 AT THE HYUNDAI REPAIR LOCATION. IN JUNE, I TOOK MY CAR IN FOR SERVICE AT FIRESTONE AUTO CARE BECAUSE MY ENGINE LIGHT HAD CAME ON AND THEY PERFORMED AN ENGINE ANALYSIS AND FOUND MY OXYGEN SENSOR WAS BAD ON 6/04/2016 AND THEY REPLACED THAT. I CANNOT DRIVE THE VEHICLE BECAUSE THE ENGINE IS ON ITS LAST LEG, CANNOT ACCELERATE BECAUSE THE CAR IS NOT RESPONDING AS IT SHOULD AND I FEAR I AM RISKING MY LIFE AS WELL AS OTHERS ON THE ROAD. THE DIFFERENCE BETWEEN DRIVING FROM 9/29 TO 9/30 IS NIGHT AND DAY I DO NOT UNDERSTAND HOW AN ENGINE GIVES OUT WITH NO WARNING.
Engine, Sep 28, 2016
ENGINE DIED
Steering, Service brakes, Engine, Sep 22, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AN ABNORMAL KNOCKING SOUND EMITTED FROM THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 16V190000 (STEERING) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. PARTS DISTRIBUTION DISCONNECT.
Vehicle speed control, Electronic stability control (ESC), Engine, Sep 19, 2016
DURING MY LAST SCHEDULED VEHICLE MAINTENANCE IN APRIL 2016, I EXPLICITLY COMMUNICATED MY CONCERNS TO THE HYUNDAI DEALER ABOUT MY ENGINE AND THE FACT THAT THE OIL LIGHT KEPT COMING ON WHEN I TRIED TO ACCELERATE AND WOULD GO OFF AS SOON AS I TOOK MY FEET OFF THE ACCELERATOR. I JUST FOUND OUT THROUGH LOCAL NEWS AND INFORMATION FROM ONLINE BLOGS THAT THIS WAS A SIGN OF ENGINE MANUFACTURING PROBLEMS ORIGINATING FROM HYUNDAI'S ALABAMA ENGINE MANUFACTURING PLANT. THE DEALER DID NOT INFORM ME THAT THE ENGINE IN MY VEHICLE WAS BEING RECALLED. INSTEAD, I WAS TOLD VIA THE MAINTENANCE REPORT THAT OIL LEVEL WAS LOW AND THERE WERE NO VISIBLE LEAKS. I HAVE RECEIPTS TO PROVE THAT I ADHERED TO ALL RECOMMENDED OWNER MAINTENANCE SERVICES AND HAVE BEEN DILIGENT ENOUGH TO SERVICE MY VEHICLE ACCORDING TO THE SERVICE SCHEDULE PRESCRIBED DURING VEHICLE PURCHASE. I HAVE STRONG REASONS TO BELIEVE HYUNDAI HAS NOT BEEN HONEST WITH ITS CUSTOMER. THIS BEING BECAUSE, RATHER THAN ELABORATE ON THE CAUSE AND SOLUTION TO THE PROBLEM (I.E. HYUNDAI SONATA 2011-2012 ENGINE RECALL), INFORMATION WAS DELIBERATELY WITHHELD FROM ME BY HYUNDAI. I NEVER RECEIVED A RECALL NOTICE FROM THE DEALER DESPITE PURCHASING THE VEHICLE FROM AN AUTHORIZED HYUNDAI PRE-OWNED VEHICLE DEALER. I'M EVEN MORE FRUSTRATED BECAUSE THIS RECALL WAS ANNOUNCED IN SEPTEMBER 2015, 4 MONTHS AFTER I PURCHASED MY VEHICLE UNDER WARRANTY AND PAID EXTRA TO HAVE EXTENDED WARRANTY COVERAGE ADDED ON MY VEHICLE. IT'S NOW 7 MONTHS AFTER THE RECALL ANNOUNCEMENT AND I STILL HAVE NOT RECEIVED NOTICE OF THE RECALL FROM HYUNDAI. AS OF TODAY, 3 WEEKS AFTER MY VEHICLE STALLED ON THE ON-401 HIGHWAY WHILST DRIVING AT APPROX. 100KM/HR., I HAVE NOT HEARD BACK FROM HYUNDAI. I HAD TO COAST MY VEHICLE TO THE OUTSIDE SHOULDER OF THE BUSIEST HIGHWAY IN NORTH AMERICA AT 9:00PM. 3 WEEKS ON, I HAVE NO VEHICLE, NO REPAIR TIMELINE AND NO RESPONSE FROM HYUNDAI