2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Engine, Sep 17, 2016
THE FEED LINE GOING TO THE TURBOCHARGER LEAKS OIL. THIS IS A ONGOING PROBLEM FOR MANY OWNERS. THE OIL LEAKS FROM A WOVEN PLASTIC/NYLON PART CONNECTED TO THE METAL PART OF THE LINE. THIS COULD CAUSE A FIRE AS THE OIL LEAKS TO AN AREA WHERE IT CAN CONTACT THE HOT ENGINE PARTS. OIL LEAKS FROM THE LINE BOTH WHEN THE CAR IS IN MOTION AND AFTER IT IS STOPPED CAUSING A ENVIRONMENTAL ISSUE.
Engine, Sep 15, 2016
I WAS DRIVING ON THE FREEWAY AND MY CHECK ENGINE LIGHT CAME ON. THEN SUDDENLY THE ENGINE LOST ALL POWER AND WAS COMING TO A STALL. I WAS ABLE TO COAST OVER TO THE SIDE OF THE FREEWAY, AND HAD TO CALL A TOW TRUCK FROM THERE.
Steering, Power train, Engine, Sep 14, 2016, crash
AT AROUND 107,000 MILES THE MOTOR ON MY 20111 SONATA SHUT OFF ON THE 91 EAST FREEWAY WHILE TRAVELING ABOUT 70MPH. I WAS FORCED TO PULL OFF ON THE HARD SHOULDER OF THE ROAD AND THE VEHICLE HAD NO POWER STEERING OR POWER BRAKES. THE MOTOR STARTED BACK UP EVENTUALLY BUT WAS MAKING A LOUD NOISE AND FAILED COMPLETELY SHORTLY AFTER. I REPLACED THE MOTOR IN THE SONATA WITH A USED MOTOR AND REPAIRED THE DAMAGE TO THE SUSPENSION AND TIRES.
Engine, Sep 6, 2016
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE SEIZED AND THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE METAL IN THE OIL PAN AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE CONTACT WAS CHARGED FOR THE LABOR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. UPDATED 11/07/16*LJ *TR
Structure, Other or unspecified, Engine, Sep 2, 2016, fire
TAKATA INFLATORS: HAD A CAR FIRE FROM FUEL LINE PER FIRE DEPT INFORMATION. I WAS ON THE 405 WEST BOUND FWY WHEN I STARTED TO SMELL GAS AND THE FRONT HOOD OF THE CAR I NOTICED BLACK SMOKE COMING OUT. I GOT OUT OF THE FWY AND THEN PARKED THE CAR, WHEN SOMEONE DRIVING OF THE OPPOSITE DIRECTION YELLED FOR ME TO GET OUT OF THE CAR. I TURNED OFF THE CAR AND RAN OUT TO THE SIDE WALK WITHIN A FEW MINUTES THE CAR WHEN UP IN SMOKE AND THEN IT EXPLODED TWICE. PEOPLE FROM THE SURROUNDING BUSINESSES CAME OUT TO SEE IF I WAS ALRIGHT. THE OWNER OF THE FLOWER NURSERY CAME OUT AND CALLED THE FIRE DEPT. THEY ARRIVED AND TURNED OUT THE FIRE.
Other or unspecified, Engine, Aug 30, 2016, crash
NO ONE CAN FIX MY RECALLS - IM SCARED TO DRIVE THIS CAR I HAVE A 2 YEAR OLD NEED PAYOFF AMOUNT TO I CAN BUY NEW CAR! NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 15V568000 RECALL DATE: SEPTEMBER 10, 2015 SAFETY RISK: ENGINE FAILURE WOULD RESULT IN A VEHICLE STALL, INCREASING THE RISK OF A CRASH. ECALL STATUS: RECALL INCOMPLETE MANUFACTURER NOTES: OWNERS MAY ALSO CONTACT THE NAT'L HIGHWAY TRAFFIC SAFETY ADMIN VEHICLE SAFETY HOTLINE AT 1-888-327-4236(TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV HTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 15V759000 RECALL DATE: NOVEMBER 16, 2015 MY CAR ALMOST CRASHED ITSELF BECAUSE MY VEHICLE STALED IN THE MIDDLE OF AN INTERSECTION. ALSO - SOMETIMES MY BLINKER LINKS WILL NOT SWITCH OFF FOR NO REASON AND CARS ALMOST HIT ME BECAUSE THINKING IM GOING TO MERGE! I NEED OUT OF THIS CAR ITS NOT SAFE FOR MY 2 YEAR OLD TO DRIVE WITH ME!!! I AM ALREADY PRE-APPROVED FOR A LOAN BUT THIS CAR PUT ME IN A HOLE!!! PLEASE HELP ME
Engine, Aug 27, 2016
I HAVE HAD THIS 2011 SONATA FOR JUST 4 MONTH IT HAS 77.000 MILES AND SINCE I BOUGHT IT I HAVE CALLED THE DEALER SEVERAL TIMES BECAUSE THE CAR HAS A KNOCKING SOUND COMING FROM WHAT I THINK IS THE ENGINE SPECIALLY AT LOW SPEED THE SOUND BECOMES LOUDER AND AT TIMES THE OIL PRESSURE LIGHT WILL FLASH ON AND OFF. DEALER SAID THEY INSPECTED AND CAN'T FIND ANYTHING I AM VERY SCARED THAT THIS IS A MAYOR ISSUE AND WAS ALSO TOLD BY THE DEALER THAT THERE ARE NO RECALLS FOR THAT YEAR BUT IT JUST DOESN'T MAKE ANY SENSE THAT A CAR WILL DO THAT FOR NO REASON. I DON'T KNOW WHO ELSE TO CONTACT, I DID BUY AND EXTENDED WARRANTY WHEN I PURCHASED THE CAR. SOMEONE PLEASE HELP.
Steering, Other or unspecified, Engine, Aug 24, 2016
I BOUGHT MY HYUNDAI SONATA GLS 2011, IN 2010, AND SINCE THEN THERE HAVE BEEN SEVERAL RECALLS ON IT. I HAVE DONE MY RESEARCH, AND HAVE FOUND THAT A MANUFACTURER MUST REPAIR, REPLACE, OR SUPPLY A NEW VEHICLE TO THE OWNER WHEN A RECALL IS MANDATED. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP FOR EACH RECALL, AND WHAT THEY DO IS INSPECT THE VEHICLE, AND IN MOST CASES, TELL ME MY CAR DOESN'T APPLY TO THE RECALL AS THEY FIND NOTHING WRONG. I AM DISTURBED BY THIS BECAUSE AGAIN, EVERYTHING I HAVE READ, EVERYONE I HAVE TALKED TO, ETC ... TELLS ME THAT THE DEALER MUST DO SOMETHING IN ORDER FOR THE RECALL TO BE CONSIDERED COMPLETE. I AM DRIVING AROUND IN A VEHICLE WITH THINGS WRONG WITH IT, TRANSPORTING A TODDLER, AND AM STUCK WITH FINDING RESOLUTION ON MY OWN. HOW IS THIS FAIR TO THE CONSUMER? THE MANUFACTURER HAS ALL OF ITS MONEY, AS MY CAR IS PAID OFF, AND MY CAR ISN'T WORTH ANYTHING FOR TRADE OR RESELL DUE TO NEGLIGENCE. IF I CAN MAKE A DIFFERENCE BY FILING A COMPLAINT, AND POSSIBLY SAVE SOMEONE'S LIFE, I AM WILLING TO TRY EVERYTHING AND ANYTHING IN MY POWER TO DO SO.
Engine, Aug 22, 2016, crash
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND CRASHED INTO A CURB. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. AFTER STALLING, THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE) AND 15V759000 (BRAKE SYSTEM, HYDRAULIC), BUT THE CONTACT WAS NEVER NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 94,000.
Engine, Aug 19, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED. THE DEALER DIAGNOSED THAT THE ENGINE BLOCK FAILED AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Aug 19, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE MADE ABNORMAL NOISES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE PART FOR THE REPAIR WAS ON A NATIONAL BACK ORDER FOR OVER EIGHT MONTHS. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Engine, Aug 14, 2016
WHILE I WAS DRIVING, SO THE CAR WAS IN MOTION, MY SPEED LIMIT WAS AROUND 35 MPH ON A CITY STREET, THE CAR MADE A NOISE THEN COMPLETELY STOPPED WITHOUT WARNING ALMOST CAUSING THE VEHICLE BEHIND ME TO CRASH INTO MY REAR END. I WAS IN THE MIDDLE OF THE ROAD, I PANICKED TURNED THE IGNITION OFF AND RESTARTED THE CAR TO ATTEMPT TO PULL OFF THE ROAD TO SAFETY. THE VEHICLE STARTED UP AND I PULLED BACK ONTO THE ROAD TO MAKE A RIGHT TURN TOWARDS THE HIGHWAY, AS I WAS DRIVING THE VEHICLE STOPPED AGAIN WITHOUT WARNING. THE PEOPLE IN THE CAR BEHIND ME GOT OUT OF THEIR VEHICLE TO CHECK ON ME. THE MAN STATED, "I CAN PUSH YOU OFF THE ROAD, BUT THERE IS SOMETHING GOING ON WITH YOUR ENGINE OR PERHAPS SPARK PLUGS OR WIRES AND IT'S NOT STAYING CONNECTED OR FIRING OFF A CHARGE, I'M NOT SURE." I THANKED THE KIND STRANGER AND IMMEDIATELY CALLED HYNDAI CUSTOMER SERVICE. THE HYUNDAI CUSTOMER SERVICE REP INFORMED ME ABOUT THE ENGINE RECALL NOTICE AND CONTACTED THE TOWING COMPANY TO LOCATE AND TOW MY VEHICLE TO THE NEAREST HYUNDAI DEALERSHIP. HOWEVER, AFTER WAITING 1 HOUR AND A HALF, I CALLED THE 800 NUMBER THAT WAS GIVEN TO ME TO REFERENCE AND THEY DID NOT HAVE ANY INFORMATION ON HAVING ME TOWED "FREE OF CHARGE." THE HYUNDAI ROADSIDE ASSISTANCE REP DID NOT HAVE A RECORD THAT HYNDAI CUSTOMER SERVICE PLACED A CALL TO THEM AT ALL AND FURTHER MORE THE HYUNDAI CUSTOMER SERVICE CENTER WAS NOW CLOSED. APPARENTLY, ON SUNDAY THEY CLOSE AT 3PM. MY CAR IS STILL SITTING WHERE IT STOPPED BECAUSE THE HYUNDAI ROADSIDE ASSISTANCE NEEDS THE "APPROVAL" AND REFERENCE NUMBER TO TOW THE CAR ON HYUNDAI FOR FREE. HYUNDAI HAS BASICALLY PRODUCED A "LEMON" DUE TO THE FACT THAT THIS PARTICULAR MAKE AND MODEL HAS HAD "SEVERAL" DANGEROUS RECALLS SINCE I PURCHASED THE VEHICLE IN MARCH OF 2011. THEY SHOULD BE DEEMED UNSAFE AND TAKEN OFF THE ROADS COMPLETELY AND CUSTOMERS SHOULD BE GIVEN THEIR MONEY BACK.
Engine, Aug 10, 2016
UPON PURCHASING THE CAR FROM CONICELLI HYUNDAI IN CONSHOHOCKEN, PA THE VERY NEXT DAY I HAD TO TAKE IT BACK TO THE DEALERSHIP BECAUSE THE BATTERY DIED. TWO DAYS LATER I HAD TO TAKE IT BACK AGAIN FOR A GRINDING SOUND UNDER THE HOOD. THEY TOLD ME IT HAD AN AXEL ISSUE AND THAT THEY WOULD REPLACE IT. THEY GAVE IT BCK TO ME ABOUT 3 DAYS LATER I DROVE IT OFF THE LOT AND RIGHT BACK ON FOR THE SAME SOUND. THEY TOOK IT AGAIN AND A FEW DAYS LATER CALLED ME AND ASSURED ME THAT NOTHING WAS WRONG WITH THE CAR AND THAT THERE WAS NOTHING MORE THEY COULD DO. A FEW MONTHS LATER MY WIFE WAS DRIVING THE CAR IN MENTION AND IT STALLED ON HER IN THE MIDDLE OF A BUSY ROAD. FIREMEN PASSING BY STOPPED TRAFFIC AND HELPED TO GET THE CAR TO SAFETY UNTIL THE TOW CAME. FURIOUS AIGHT THIS I CALLED CONICELLI HYUNDAI WHERE I PURCHASED THE CAR AND THEY TOLD ME THAT IT WAS NOT THEIR PROBLEM AND THAT THE CAR WAS OUT OF WARRANTY. I TOOK IT TO MY MECHANIC WHO TOLD ME IT WAS A STARTER ISSUE AND REPLACED THE STARTER FOR ME. ONCE THAT WAS DONE THE CAR STILL WOULD NOT START. AFTER A FEW DAYS MY MECHANIC CALLED ME BACK TO TELL ME THE ENGINE HAD SEIZED AND IT WOULD COST ME $3,500 TO GET IT FIXED. I RELAYED THIS BACK TO THE DEALERSHIP AND ONCE AGAIN THEY BRUSHED ME OFF. SO I WENT TO NEWS STATIONS, FILED A COMPLAINT WITH THE PENNSYLVANIA ATTORNEY GENERAL AND SPOKE WITH SEVERAL OTHER CONSUMER COMPLAINT AGENCIES TO HAVE SOMETHING DONE. NOTHING BUT A MEDIATION BETWEEN MYSELF AND THE DEALERSHIP WAS REACHED AND THE DEALERSHIP ONCE AGAIN SAID THEY WERE GOING TO DO NOTHING. MY WIFE'S SAFETY WAS AT STAKE IN A CAR THAT WAS LATER RECALLED FOR ENGINE PROBLEM THAT WAS SOLD TO ME BY THIS DEALERSHIP. AFTER FIGHTING WITH ALL THESE PEOPLE AND NO SOLUTION BEING REACHED I DECIDED TO LET THE LOAN COMPANY TAKE THE VEHICLE WHICH IN TERM ENDED UP AS A NEGATIVE ON MY CREDIT.
Engine, Aug 6, 2016
I HAVE A RECALL ON MY VEHICLE AND HAVE YET TO RECEIVE ANY ASSISTANCE.
Engine, Aug 5, 2016
RECALL 15-01-048 , RECALL CAMPAIGN 132, STATES ON PAGE ONE 'DEALERS MUST PERFORM THIS RECALL CAMPAIGN WHENEVER AN AFFECTED VEHICLE IS IN THE SHOP FOR ANY MAINTENANCE OR REPAIR. ' THEY KEY WORD IS 'WHENEVER'. THE DEALER DID THE CHECK ONCE ONLY. WHENEVER MEANS EVERY TIME THAT THE CAR IS BEING SERVICED. AND THE CAR HAS BEEN TO THE SAME DEALER THAT I BOUGHT THE CAR FROM SEVERAL TIMES WITH NO ADDITIONAL CHECKS FOR THE RECALL. NOVCHECKSVMEAN THAT THERE IS NOT THE SLIGHTEST OF PREEMPTIVE ACTIONS THAT COULD PROTECT ME FROM SERIOUS INJURY. MY CAR IS 6 YEARS OLD. TO BE EFFECTIVE 'WHENEVER' MUST BE IMPLEMENTED.
Engine, Aug 4, 2016
THE STARTER MOTOR CONTAINS A PLASTIC LEVER THAT ENGAGES THE STARTER MOTOR WITH THE ENGINE. THIS PLASTIC PART FAILED AT 53,429 MILES. THE DEALERSHIP NEW IMMEDIATELY WHAT PART HAD FAILED BASED UPON MY DESCRIPTION OF THE PROBLEM (CAN HEAR STARTER MOTOR RUNNING BUT IT WAS NOT ENGAGING WITH THE ENGINE). THEY KNEW THE COST OF THE REPAIR OFF THE TOP OF THEIR HEADS AND THE PARTS DEPARTMENT HAD A SUPPLY OF THE PART IN A DRAWER AT THE REGISTER. NOT SURE HOW OFTEN THIS OCCURS BUT IT MUST BE QUITE FREQUENT BASED UPON THE DEALERS FAMILAIRITY WITH THE PROBLEM
Air bags, Engine, Aug 4, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE AIR BAG AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED. THE CAUSE OF THE CHECK ENGINE WARNING LIGHT ILLUMINATING WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Steering, Service brakes, Engine, Aug 2, 2016
A LITTLE OVER A YEAR AGO I WENT TO THE DEALERSHIP FOR AN OIL CHANGE AND MY STEERING WHEEL STARTED TO ACT WEIRD. IT SEEMED LOOSE LIKE SOMEONE REMOVED A COMPONENT. I STATED TO THE DEALERSHIP WHAT OCCURED AND THEY WANTED TO CHARGE ME $500+ TO GET IT REPAIRED. THEY STATED IT WASN'T COVERED UNDER MY WARRANTY. . I TOLD THEM THE ISSUE DIDNT OCCUR UNTIL I BROUGHT THE VEHICLE IN. I AM A MOTHER OF TWO INFANTS WHO COULD NOT AFFORD A REPAIR LIKE THAT. I BOUGHT THE HYUNDAI BECAUSE OF ITS SAFETY FEATURES AND GAS MILEAGE SO FAR EVERYTHING HAS BEEN A LIE ABOUT THIS VEHICLE. I HATE DRIVING IT . THERE HAVE BEEN NOTHING BUT PROBLEMS SINCE I GOT THIS VEHICLE AND I FEAR THE SAFETY OF ME AND MY CHILDREN. THE STEERING WHEEL IS SO BAD THAT MY ENTIRE CAR RATTLES AND SHAKES WHENEVER I GET ON THE HIGHWAY. NOW THERE'S ANOTHER RECALL ON THIS VEHICLE FOR THE SAME ISSUE I TOLD THE DEALERSHIP. I WANT OUT OF THIS VEHICLE AND INTO SOMETHING SAFER FOR MY CHILDREN. THEY STILL HAVEN'T MAILED ME THE CAMPAIGN TO GET MY ENGINE CHECKED. THIS RECALL WAS IN NOVEMBER 2015. HYUNDAI JUST NEEDS TO REIMBURSE EVERYONE AND TAKE THESE VEHICLES OFF THE ROAD. THEY ARE LEMONS.
Engine, Jul 29, 2016
CAR WON'T START WITH PUSH BUTTON. I TOOK IT TO DEALER WHO REPLACED SHIFTER CABLE, BRAKE SWITCH AND SOME OTHER RECALLS THAT WAS PART OF THE PORBLEM AND SUPPOSEDLY IT WAS FIXED. NEXT DAY I WENT TO GAS STATION WITH MY 4 YEARS OLD DAUGHTER AND WIFE AND GOT STUCK. FIRST IT WON'T START, THEN IT STARTED BUT GEAR DISPLAY WON'T READY. I SHIFTED TO DRIVE TO LEAVE BUT CAR STARTED MOVING IN REVERSE DIRECTION. I ALMOST HIT THE CAR AND PERSON BEHIND ME GETTING GAS FOR HIS CAR. CAR TRANSMISSION WAS NOT READING WHAT MODE DRIVE, REVERSE, NEUTRAL IT WAS IN AND WITH GUESSING I LEFT THE AREA. I TOOK IT TO THE HYUNDA DEALER WHO TESTED AND REPLACED INHIBITOR SWITCH AND SAID IT'S FIXED BUT CHARGED ME #311.25. I BELIEVE ALL OF THESE ISSUES WITH SHIFTER CABLE, BRAK SWTICH AND INHIBITOR SWITCH ARE INTER RELATED AND SHOULD BE FURTHER LOOKED INTO TO AVOID ACCIDENTS AND HYUNDAI SHOULD EXPAND THE RECALL TO REPLACE THE SWTICH. I HAVE SPOKEND WITH HYUNDAI CUSTOMER SERVICE BUT THEY REFUSED TO FURTHER LOOK I NTO THIS ISSUE AND COVER THE COST OF REPLACING INHIBITOR SWTICH.
Steering, Service brakes, Engine, Jul 27, 2016
WHEN I RECEIVED THE RECALLS TO TOOK CAR IN. AS RECALLS COME MORE PROBLEMS CAME UP. THERE WAS A PROBLEMS WITH THE SHIFT GEAR WHICH COST ME $501.00 ON JULY 12TH. THE LAST THING, LAST WEEKEND 23RD, WAS THE STEERING WHICH COST ME 365.00. AT THIS POINT IN TIME I DO NOT WANT THE CAR ANY MORE.
Steering, Electrical system, Engine, Jul 23, 2016
I HAVE HAD THIS CAR A LITTLE OVER A YEAR NOW. IT HAS MADE THE SAME NOISE SINCE I'VE HAD IT. I'VE BEEN TO THE HUYNDA DEALER MANY TIMES. THEY DON'T UNDERSTAND WHAT'S WRONG. WHEN YOUR CAR IS BETWEEN 2000 RPM AND 3000 RPMS OR STEADILY AT 2000 IT MAKES A CONTINUOUS RADDLE NOISE COMING FROM THE ENGINE AND CONTINUES UNTIL YOU TAKE YOUR FOOT OFF THE ACCELERATOR. YOU WANT TO KNOW MY OPINION ABOUT THE [XXX] CAR? ANYONE WHO OWNS ONE SHOULD BE GIVEN A NEW ONE. BECAUSE THE CAR IS A PIECE OF CRAP. NOW I ALSO SAW A COMPLAINT ABOUT SOMEONE HAVING TO REPLACE THE COUPLER. I HAVE DOCUMENTATION THAT SHOWS I PAID THE HYUNDAI TO REPLACE MY STEERING COUPLER. IT WAS OVER 300 DOLLARS. WHEN YOUR DRIVING DOWN THE ROAD THE STEERING IS HARD TO CONTROL AND THE WHEEL MAKES A CLICKING NOISE. SO I TOOK IT IN AND THEY COUPLER NEEDED TO BE REPLACED. I WANT REIMBURSEMENT AND YOU GUYS SHOULD IMPLEMENT ANOTHER RECALL ABOUT REPLACING EVERYONE'S COUPLER. YOU GUYS SHOULD MAKE HYUNDAI GIVE EVERYONE A NEW CAR WHO HAS GONE THROUGH AL THE MESS WE HAVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jul 22, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE REMEDY WAS NOT EFFECTIVE AND THERE WAS A METALLIC KNOCKING NOISE IN THE ENGINE AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,241.
Steering, Exterior lighting, Engine, Jul 19, 2016
2 WEEKS AGO I BOUGHT A PRE-OWNED 2011 SONOTA GLS WITH 69,000 MILES,FROM DRIVETIME. I ASKED FOR A CAR FAX REPORT WHICH THEY PROVIDED SOMETHING SIMILAR BUT THEIR REPORT ONLY SHOWED ONE RECALL ON THE VEHICLE WHICH WAS RECALL NUMBER 143, REGARDING THE EPS PROBLEM. SO FOR A WEEK I LOOKED INTO ALL THE RECALLS THIS VEHICLE HAS BUT IT WAS PAST THE 5 DAY RETURN POLICY BY DRIVETIME. WE FIGURED IF IT WAS A RECALL THEN IT WOULD HAVE TO BE REPAIRED BY LAW, RIGHT? SO I PUT MY VIN # IN TO VERIFY THAT INDEED MY VEHICLE WAS PART OF NUMEROUS RECALLS, SO I SCHEDULED AN APPOINTMENT FOR RECALL 132 AT VANDERGRIFF HYUNDAI IN ARLINGTON, TX. BEFORE THEY EVEN LOOKED AT THE CAR THEY SAID THAT CAMPAIGN WAS "CLOSED" & SAID THEY COULDN'T ASSIST ME ANY FURTHER. I ASKED THEM WHAT DOES CLOSED MEAN, DOES THAT MEAN THE ENGINE BLOCK WAS REPLACED PREVIOUSLY OR NOT? THEY JUST SAID "ITS BEEN DONE," NOTHING MORE. WE'VE HAD THIS CAR TWO WEEKS & ALREADY MY GIRL HAS GOT A TICKET FOR THE LEFT REAR BRAKE LIGHT BEING OUT WHICH I'VE REPLACED 3 TIMES NOW, THE CAR FOR NO REASON PULLS TO THE LEFT WHICH COULD CAUSE A POSSIBLE HEAD ON COLLISION, & THE ENGINE & TRANSMISSION BOTH SOUND THAT THEY ARE ON THEIR LAST LEG. FINALLY, I RECEIVED A NOTICE IN REGARDS TO THE EXTENDED WARRANTY 10YR/120,000 MILES WHICH I WAS THINKING WE CAN GET IT LOOKED AT THAT WAY, BUT THEN AFTER A SERIES OF QUESTIONS I WAS TOLD THAT OUR VEHICLE DOES NOT QUALIFY FOR THIS WARRANTY DUE TO THE VEHICLE WE JUST PURCHASED 2 WEEKS AGO HAS ISSUES. I TOLD THE REP I THOUGHT ALL OF THE 470,000 VEHICLES THAT WERE AFFECTED BY THE RECALL AUTOMATICALLY WAS GIVEN THAT WARRANTY? I WANT THE INFO ON WHAT WAS DONE TO FIX/REPAIR THE VEHICLE ON EACH RECALL & WHY ARE WE BEING TOLD ALL THE PROBLEMS WE ARE HAVING WITH THE CAR NOW HAVE BEEN "CLOSED." THERE'S NO WAY THIS VEHICLE HAS BEEN REPAIRED BECAUSE WE STILL HAVE ALL THE PROBLEMS & SYMPTOMS EXPLAINED IN THE RECALLS.
Power train, Electrical system, Engine, Jul 17, 2016
WHEN VEHICLE WAS MOVING IT FELT LIKE WENT INTO A COAST BUT RPM DID NOT INCREASE SPEED SLOWED.. GAS PEDDLE WAS PUSHED IN NOTHING HAPPENED WHEN PEDDLE WAS RELEASED AND THEN PUSHED ALL FUNCTIONS RESUMED
Engine, Jul 11, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, A KNOCKING NOISE WAS HEARD FROM THE HOOD OF THE VEHICLE BEFORE IT STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V759000 (ENGINE). THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE, BUT WAS NOT DIAGNOSED OR REPAIRED. A REPRESENTATIVE OF HYUNDAI MENTIONED THAT THE VEHICLE WAS WORKING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.