2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Engine, Jul 8, 2016
ENGINE STALLS UPON PICKING UP SPEED. DEALER CLAIMS THERE IS NO PROBLEM AND HYUNDAI MOTOR WILL NOT FURTHER INVESTIGATE THIS ISSUE FOR WHICH THERE WAS A RECALL. DEALER ONLY AGREED TO EXTEND WARRANTY TO 120K MILES FROM 100K.
Steering, Engine, Jul 5, 2016
RECALL - NHTSA 15V-568 - ENGINE RECALL - ENGINE COULD SEIZE UP AT ANY TIME WHILE DRIVING. ON 6-22-2016 HYUNDAI DEALERSHIP INSPECTED ENGINE AND STATED NO ISSUES AT THIS TIME.I DO NOT FEEL SAFE DRIVING THIS CAR, ESPECIALLY WITH TWO TODDLERS. THANK YOU RECALL - STEERING - LOSS OF POWER STEERING COULD HAPPEN AT ANY TIME WHILE DRIVING. HYUNDAI DEALER STATED NO CURRENT FIX IS AVAILABLE YET FROM HYUNDAI AS OF 6-22-2016 WHEN MY VEHICLE AS GETTING CHECKED FOR THE ENGINE RECALL AND THE BRAKE PAD RECALL WAS DONE AT THE SAME TIME. I DO NOT FEEL SAFE DRIVING THIS CAR, ESPECIALLY WITH TWO TODDLERS. THANK YOU *TR
Steering, Vehicle speed control, Engine, Jun 27, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE STATIONARY, THE ENGINE MADE A LOUD NOISE AS IF THE VEHICLE WERE TO INDEPENDENTLY ACCELERATE. THE CONTACT HAD THE ENGINE REPLACED UNDER A MANUFACTURERS RECALL BUT THE FAILURE RECURRED. IN ADDITION, THE STEERING WHEEL DID NOT SUPPORT THE MOVEMENT OF THE VEHICLE WHILE DRIVING ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. THE VIN WAS NOT AVAILABLE.
Engine, Jun 23, 2016
I RECEIVED A LETTER STATING MY ENTIRE ENGINE HAD BEEN RECALLED, BUT THE HYUNDAI DEALER HERE IN SPRINGFIELD, MO CLAIMS THERE WAS NOTHING WRONG WITH IT. THE CAR WAS DOING EXACTLY WHAT THE LETTER SAID
Engine, Jun 23, 2016
MY CAR STALLED IN THE MIDDLE OF TRAFFIC AND WAS TOLD THAT IT WAS BECAUSE OF A RECALL THAT I NEVER RECEIVED NOTIFICATION OF. I THINK IT WAS CAMPAIGN 132 OR 136. BY THE WAY, CAMPAIGN 143 IS ALSO ON THE HORIZON. I COULD HAVE BEEN SERIOUSLY INJURED AND THEY ARE GOING TO FIX THE CAR WITH NO CHARGE BUT I AM OUT OF WORK WITH NO CAR BECAUSE THEY ONLY RENT CARS THROUGH ENTERPRISE. I CANNOT RENT THROUGH ENTERPRISE AND THEY ARE IN NO WAY TRYING TO HELP ME. I DID NOT ASK FOR THIS TO HAPPEN AND IT IS NOT MY FAULT AT ALL. I SIMPLY ASKED THEM TO ASSIST ME IN GETTING INTO SOMETHING SO THAT I COULD GET TO WORK. I'M MISSING DAYS THAT I AM NOT GETTING PAID FOR BECAUSE I AM STILL NEW ON THE JOB. I WORK FOR THE STATE HIGHWAY ADMINISTRATION AND FIND THIS TO BE EXTREMELY WRONG. YOU DON'T NOTIFY OF ME SOMETHING AND THEN SAY THAT IF I CAN'T USE ENTERPRISE, WHOM THEY HAVE STRUCK SOME DEAL WITH, THAT I'M JUST LEFT TO MY OWN DEVICES. THIS IS NOT RIGHT, I SHOULD BE ACCOMMODATED IN SOME WAY REGARDING A CAR AND I SHOULD BE COMPENSATED FOR DAYS MISSED AT WORK. OURISMAN HYUNDAI IN LAUREL, MD HAS MY CAR AND THEY ARE TELLING ME THAT IT MAY UP TO A MONTH TO GET THE PARTS NECESSARY FOR MY ENGINE! SO NOT ONLY ARE THEY FORCING ME TO RENT A CAR FOR SOMETHING THAT HYUNDAI IS RESPONSIBLE FOR (I WAS NEVER NOTIFIED OF) BUT THEY ARE ALSO TELLING ME THAT I HAVE TO PAY FOR A RENTAL FOR A FULL MONTH, WON'T GET REIMBURSED FOR, AND DEAL WITH THE FACT THAT I AM NOT GETTING PAID WHILE BEING OUT OF WORK. ARE YOU KIDDING ME? IN WHAT WORLD IS THIS OKAY?! SOMETHING NEEDS TO BE DONE ABOUT THIS AND THIS WHOLE SYSTEM OR WAY OF DOING THINGS IS NOT EFFECTIVE AND PENALIZES THE CAR OWNER FOR THINGS THEY HAD NOTHING TO DO WITH. IT'S HYUNDAI'S FAULT AND I SHOULD NOT HAVE TO DEAL WITH THIS!
Engine, Jun 22, 2016
CAR STARTED MAKING A METALLIC CLICKING NOISE AT HIGHWAY SPEEDS AND THEN STALLED WHEN TRYING TO ACCELERATE. I WAS ABLE TO GET THE CAR OFF TO THE SIDE OF THE HIGHWAY. THE DEALERSHIP INDICATED THAT THE ENGINE WAS SHOT. APPEARS TO BE RELATED TO NHTSA 15V568.
Engine, Jun 18, 2016
FORK IN STATER MOTOR THAT MOVES THE PINION GEAR GEAR TO ENGAGE SNAPPED. HYUNDAI HAS A TSB AND THIS IS A COMMON REPORT ON THE INTERNET. BELIEVE USING PLASTIC FOR THIS PART WAS A POOR DECISION GUARANTEEING FAILURE.
Engine, Jun 16, 2016
CAR STILL IDLES BUT DOES NOT ACCELERATE WHILE IN MOTION WHILE DRIVING IN THE DARK (ONLY) MY TRACTION LIGHT COMES ON. DURING THIS TIME, WHILE I AM DRIVING, THE CAR FAILS TO ACCELERATE. IT WILL LOSE ALL MOMENTUM. THE CAR NEVER SHUTS OFF. I HAVE TO REMOVE MY FOOT FROM THE GAS AND REAPPLY IT, FOR THE CAR TO CORRECT ITSELF. VERY SCARY. I DRIVE ON THE HIGHWAY EVERYDAY TO AND FROM WORK. SOMETIMES IT DOES IT REPEATEDLY, GIVING MY CAR A "HOPPING" FEELING. IT DOES NOT DO IT EVERY MORNING BUT AT LEAST 3-5 TIMES A WEEK. SOME DAYS I AM WORRIED I WILL NOT MAKE IT TO WORK OR WORSE GET HIT FROM LOSING SPEED. MY CAR ALSO MAKES A CLANKING NOISE WHILE I AM REVERSING. I HAVE HAD IT SHUT OFF ON ME ONCE WHILE DRIVING ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. SAT FOR ABOUT AN HOUR ON THE SHOULDER BEFORE THE CAR WOULD START AGAIN. I RECEIVED LETTERS IN THE MAIL ABOUT A RECALL AND TOOK IT ON FEBRUARY 4, 2016 TO THE HYUNDAI DEALERSHIP. WAS THERE FOR ALMOST 3 HOURS. THEY FIXED MY BRAKE STOPPING PAD AND SOME HANDLES ON THE DOORS BUT SAID THERE WAS NOTHING WRONG WITH THE ENGINE..... I AM NOT SURE IF THEY WERE HONEST OR NOT AFTER READING SOME OF THE COMMENTS ON CARCOMPLAINTS.COM.
Electrical system, Service brakes, Engine, Jun 14, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED AND THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE MECHANIC. THE FAILURE WAS DIAGNOSED AS AN ENGINE ISSUE. THE VIN WAS INCLUDED IN AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS 112,000.
Engine, Jun 9, 2016
THERE IS A RECALL ON THIS CAR/ENGINE. THE DEALER EXAMINED THE VEHICLE ON FEBRUARY 16, 2016 AND STATES THAT THE RECALL IS CLOSED; HOWEVER, ON JUNE 2, 2016 TO PRESENT IS HAS BEEN NOTICED THAT THE VEHICLE IS EXHIBITING ISSUES AS DESCRIBED IN THE RECALL. SPECIFICALLY, CYCLICAL ENGINE KNOCKING, TAPPING. CONFIRMED WITH INDEPENDENT MECHANIC.
Engine and engine cooling, Electrical system, Structure, Jun 8, 2016
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO MUFFLER NOISES, FUSE OUTLET REPLACEMENT, LOOSE WINDOW HANDLE AND ENGINE REPLACEMENT REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED THE BAFFLES IN THE MUFFLER WERE COMING APART. ALSO, THE VEHICLE SUDDENLY STALLED WHILE IN THE MIDST OF DRIVING AND IT WOULD NOT RE-START. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER STATED THE ENGINE NEEDED TO BE REPLACED. HOWEVER, IT WOULD HAVE TO BE TAKEN APART TO SEE WHAT CAUSED IT TO HAPPEN. THE DEALER INFORMED THE CONSUMER THE CONNECTING RODS WERE BAD AND A RECALL HAD BEEN ISSUE ON THE ENGINE DUE TO CONCERNS OF METAL DEBRIS ENTERING THE ENGINE COMPARTMENT CAUSING THE CONNECTING RODS TO FAIL. THE ENGINE WAS REPLACED. HOWEVER, WHEN THE CONSUMER WENT TO RETRIEVE THE VEHICLE, THE OTHER PROBLEMS WERE NOT FIXED. WHEN THE CONSUMER DROVE OFF THE LOT, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER INFORMED THE CONSUMER THE ENGINE THEY PUT IN WAS BAD, AND IT WOULD BE MONTHS BEFORE THEY COULD GET ANOTHER ONE. *JB
Engine, May 24, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THE VEHICLE DECREASED SPEED INDEPENDENTLY, AND STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE MECHANIC STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE DIAGNOSIS WAS THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Engine, May 17, 2016
I WAS DRIVING DOWN AN OFF RAMP WHERE THEY HAD SOME PLACED SOME SPEED STRIPS TO WARN VEHICLES THAT THE ROAD AHEAD WAS STRIPPED AND UNDER THE PROCESS OF BEING RE-ASPHALTED. I SLOWED DOWN AS I ENTERED THE MAIN ROAD AND THE POWER TURNED OFF AND ALL THE DASHBOARD LIGHTS LIT UP. I WAS LUCKY NO ONE WAS BEHIND ME AND THE ROAD WAS CLEAR TO ENTER. I PULLED INTO THE PARKING LOT OF A RETAIL STORE, GLIDED INTO A PARKING SPACE AND PUT THE VEHICLE IN PARK. I TRIED STARTING THE VEHICLE, WHICH IT DID, AND AS SOON AS I PUSHED ON THE ACCELERATOR, THE VEHICLE TURNED OFF AGAIN. I LET IT SIT, CALLED AAA AND THE DEALERSHIP WHERE I WAS HAVING IT TOWED TO GIVE THEM ADVANCE WARNING. WHILE I WAS WAITING FOR THE TOW TRUCK, I ATTEMPTED TO RESTART THE VEHICLE, WHICH IT DID, AND THIS TIME WHEN I ATTEMPTED TO DRIVE IT, IT DID NOT STOP BUT ACTED LIKE NOTHING HAPPENED. I DROVE THE VEHICLE AROUND THE PARKING LOT AND NOTHING HAPPENED AGAIN AND BACKED THE VEHICLE INTO A SPACE TO ALLOW THE TOW DRIVER EASIER ACCESS TO THE CAR. THE DEALERSHIP HAS HAD IT ALL DAY AND STILL HAVE NOT LOCATED ANY PROBLEMS.
Engine, May 16, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE ENGINE MADE A LOUD NOISE AND BURNED OIL EXCESSIVELY. THE DEALER WAS NOTIFIED MONTHS BEFORE THE CONTACT WAS AWARE THAT THERE WAS A RECALL CONCERNING THE FAILURE. THE DEALER WAS UNABLE TO PROVIDE A REMEDY REPAIR SOLUTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 95,000. PARTS DISTRIBUTION DISCONNECT.
Steering, Engine, May 2, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED NEAR THE STEERING WHEEL. IN ADDITION, THE OIL HAD TO BE REFILLED EVERY FOUR TO SIX WEEKS, BUT THERE WAS NO PRESENCE OF A LEAK. THE CONTACT WAS UNABLE TO DETERMINE WHERE THE FAILURE ORIGINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR THE ENGINE CRANK SHAFT RECALL AND IT WAS INDICATED THAT THE STEERING COUPLING NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE ENGINE CRANK SHAFT RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS ALSO EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE), 16V190000 (STEERING), 10V457000 (STEERING), AND 10V426000 (STEERING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT HE WOULD NOT INSTALL THE PART BECAUSE IT WAS NOT AN OEM REVISED PART FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Apr 28, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS INSPECTED BY THE DEALER UNDER THE RECALL; HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NOT MET THE CRITERIA TO BE REPAIRED UNDER THE RECALL. THE CONTACT WAS CONCERNED THAT THE VEHICLE CONSUMED LARGE QUANTITIES OF OIL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Engine, Apr 18, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/13/16*LJ *TR
Engine, Apr 15, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. AFTER THE VEHICLE WAS STARTED, AN ABNORMAL CLUNKING SOUND EMITTED FROM THE ENGINE AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADDED A FUEL ADDITIVE AND FUEL SYSTEM CLEANER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Electrical system, Exterior lighting, Engine, Apr 11, 2016
WHEN I PLACE MY CAR IN PARK THE CAR IS,TELLING ME TO SHIFT TO PARK BUT I'M ALREADY IN PARK. MY CAR WILL TURN OFF BUT MY NAVIGATION SCREEN STAYS ON. ALSO THE ENGINE PUSH TO START/STOP LIGHT WON'T TURN OFF. IN ADDITION I AM UNABLE TO USE MY FAVORITE TO LOCK THE DOORS BECAUSE IT THINKS MY KEYS ARE STILL IN THE VEHICLE SO I HAVE TO MANUALLY LOCK IT. THE CAR SEEMS TO STALL OCCASIONALLY AND I HAVE TO GAS IT TO PICK UP SPEEDS AND I'VE ONLY HAD THE CAR FOR TWO MONTHS.
Engine, Apr 10, 2016
ON THIRD ENGINE THAT IS FINALLY RECALLED WITH CAMPAIGN 132 BUT HOW DO I KNOW IF THE CURRENT ENGINE IS DEFECTIVE OR NOT? TOOK CAR TO DEALERSHIP AND THEY SAID IT 'PASSED' THE ONE TIME RECALL CHECK. THIS IS A JOKE. FIRST ENGINE FAILED AT 96K AND SECOND AT 10 MILES AND NOW WHO KNOWS WHEN THIRD WILL FAIL OR NOT? CAN'T GET HYUNDAI CUSTOMER CARE NOR DEALERSHIP TO TAKE THE TIME TO TELL ME WHEN THE CURRENT ENGINE WAS MADE. HAVE 119K ON CAR NOW. I AM FRUSTRATED AND CAN'T GET ANSWERS... CAN YOU HELP ME?
Air bags, Engine, Apr 6, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART HOWEVER, THE FAILURE WAS PERSISTENT. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Electrical system, Other or unspecified, Engine, Apr 5, 2016
ECM COMPUTER FAILED. NOTHING WILL WORK. NOT ONLY UNDRIVABLE, IT IS UNSTARTABLE! HAD TO BE TOWED FROM OUR DRIVEWAY. (MANY SYSTEMS ON THIS CAR HAVE FAILED PREVIOUSLY!!) CANNOT GET LOCAL DEALER TO REPAIR IT. NO ONE SEEMS TO KNOW WHAT TO DO. HYUNDAIS ARE A JOKE!!
Engine, Apr 2, 2016
BRIEFLY, 2011 HYUNDAI SONATA TO DEALER FOR ENGINE RECALL 132 CAMPAIGN ON 3/24/16. NOTIFIED DEALER THAT CAR HAD STALLED ON HIGHWAY 2 DAYS PRIOR. ACCORDING TO DEALER, CAR "PASSED" RECALL. ON 3/26/16, ENGINE SEIZED ON HIGHWAY AT 65MPH. THANKFULLY, NO INJURIES. CAR TOWED TO DEALER ON 3/29/16. HYUNDAI APPROVES NEW ENGINE ON 3/30/16. TO BE CONTINUED...
Service brakes, Engine, Apr 1, 2016, crash
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED. THE BRAKES WERE REPAIRED THREE TIMES PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SALVAGE YARD. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. THE VEHICLE WAS DESTROYED.
Engine, Mar 31, 2016, fire
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER APPROXIMATELY 40 MINUTES, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE OPERATED NORMALLY. A BURNING ODOR WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO REMEDY AVAILABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.