2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Engine, Mar 31, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Engine, Mar 29, 2016
AS I WAS DRIVING ON THE 405 FREEWAY THE CAR SHUT OFF. I WAS ABLE TO MAKE IT OFF THE FREEWAY BUT THE CAR WOULD NOT START AGAIN. AFTER HAVING IT TOWED TO MY MECHANIC, HE SAID IT HAS SOMETHING TO DO WITH THE ENGINE. I LOOKED UP THE RECALLS FOR THIS CAR AND SEE THIS IS A PROBLEM OTHERS HAVE HAD. IS THERE ANYTHING I CAN DO TO FIX OR GET ANOTHER CAR?
Engine, Mar 23, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, A WARNING MESSAGE DISPLAYED "CRITICAL ERROR" AND THE VEHICLE STALLED. AFTER NUMEROUS ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE BEGAN IMMEDIATELY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). ONE WEEK LATER, THE FAILURE RECURRED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE MECHANIC STATED THAT THE STARTER WOULD NEED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE REMAINED AT THE DEALER FOR SEVEN CONSECUTIVE MONTHS BEFORE THE RECALL REPAIR DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Engine, Mar 16, 2016
ENGINE SEIZED AND I HAD IT REPLACED AT A COST OF$3,620.04. AS PER THE AGREEMENT THEY MADE REGARDING THE ENGINE FAILING DUE TO METAL OBJECTS BEING IN THE ENGINE THAT WAS THEIR FAULT, THEY WOULD REIMBURSE OWNERS FOR THIS COST. I HAVE BEEN WAITING OVER 6 MONTHS AND WHEN I CALLED, THEY STALLED BY REQUESTING ME TO PROVE I OWNED THE VEHICLE BY SUBMITTING MY REGISTRATION OR INSURANCE FOR THE VEHICLE. I TRADED IN THE VEHICLE LAST FALL AND DO NOT HAVE THE ITEMS ANYMORE . MY NAME IS ON THE BILL I PAID FOR THE ENGINE REPLACEMENT, THIS IS JUST ANOTHER WAY THEY CAN TRY TO NOT PAY EVEN THEY AGREED TO PAY.THE ENGINE FAILED AT THE SAVANNAH AIRPORT. *TR
Suspension, Engine, Mar 15, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), OIL LEAKED FROM THE ENGINE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HOSES AND COIL SPRINGS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,200. UPDATED 05/20/16*LJ *CN
Engine, Mar 10, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE CONTACT STATED THAT A QUART OF OIL WAS ADDED AND THE DIPSTICK WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Engine, Mar 6, 2016
I TOOK MY CAR IN TO LEN STOLER HYUNDAI AT 11275 REISTERSTOWN ROAD OWINGS MILLS MD ON FEB 08 2016 FOR A RECALL CAMPAIGN 132 AND CAMPAIGN 136. I WAS TOLD EVERYTHING HAD BEEN INSPECTED AND WAS FINE. ON FEB 14TH 2016 I WAS DRIVING HOME LATE AT NIGHT ON A RESIDENTIAL STREET WHEN I NOTICED A NOISE, CLICKING SOUND WHEN SUDDENLY THE CAR STALLED. I CALLED MY SON AND HE TRIED TO START THE CAR. THE OIL GAUGE INDICATOR WAS ON AND WHEN HE INSPECTED IT INDICATED THAT OIL WAS VERY LOW. WHICH WAS UNUSAL BECAUSE AT THE TIME OF THE RECALL, I WAS TOLD MY OIL WAS LOW AND I ALSO HAD AN OIL AND FILTER DONE. THERE WAS NO INDICATION OF ANY LEAKING FROM THE BOTTOM OF MY CAR THEN NOR AT THE TIME THE CAR STALLED. MY SON PUT MORE OIL IN THE CAR. THE CAR WOULDN'T START AND HE PUSHED IT TO THE SIDE OF THE ROAD. THE NEXT MORNING I CALLED AAA AND TOOK IT BACK TO LEN STOLER HYUNDAI.ITS BEEN THREE WEEKS AND THEY ARE STILL FIXING IT.
Power train, Other or unspecified, Engine, Mar 3, 2016
II HAD A RECALL ON SEVERAL THINGS ON MY CAR. TOOK THE CAR BACK TO DEALER I BOUGHT IT FROM HAD THE RECALL STIFF DONE AND TWO WEEK LATER MY STARTER WENT OUT. I INFORMED THEM THERE WAS ALSO A RECALL FOR THE STARTER AND THEY ARGUE ME DOWN THAT IT WAS NOT. WELL SEVERAL PEOPLE I KNOW WITH THE SAME TYPE OF CAR YEAR, MAKE AND MODEL AND THEY RECEIVED AN NOTICE BUT WHEN THEY TOOK IT IN THE RECALL WAS FOUND. I HAD TO GET MY CAR TOWED AND PAY FOR THE REPAIRS IN THE AMOUNT OF $575.00 AT FOR THEY WERE TRYING TO CHARGE ME OVER $700.00. I SHOULD NOT HAVE HAD TO PAY FOR A RECALL AND NOW TRYING TO FIND HOW TO FILE A CLAIM FOR A REFUND. MY CAR STOP ON THE STREET IN FRONT OF MY PLACE OF EMPLOYMENT I GOT A JUMP IT MADE IT HOME AND DIED AGAIN ON THE STREET CALL AAA AND HAD IT TOWED TO DEALER.
Engine, Feb 26, 2016, fire
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE FAILED. WHILE DRIVING 50 MPH, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND SMOKE EMITTED UNDER THE HOOD. THE CONTACT WAS ABLE TO MOVE ONTO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE AT THE ENGINE STARTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 96,970.
Steering, Exterior lighting, Engine, Feb 25, 2016
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO NHTSA'S CAMPAIGN NUMBER 15V-568. CONSUMER STATES THAT VEHICLE WAS REPAIRED BUT THE ISSUE STILL EXIST. *LD THE CONSUMER STATED THE BRAKE LIGHT SWITCH WAS REPLACED SEVERAL TIMES, AND THERE WAS CLICKING SOUND COMING FROM THE STEERING WHEEL. *JB
Electrical system, Engine, Feb 21, 2016
CAR WILL NOT START WHEN I HIT THE START BUTTON. SOMETIMES IT WILL AND SOMETIMES IT TAKES 4 OR 5 TIMES TO START. CAR MAKES AN ELECTRICAL RATTLE LIKE NOISE BUT DOESN'T TURN OVER. ALSO, WHEN I TRY TO SHUT THE CAR OFF, MY DISPLAY WILL TELL ME TO SHIFT TO PARK AND THE RADIO WILL STAY ON. I'VE HAD THE CAR IN FOR THE SHIFT LEVER CABLE RECALL BUT I BELIEVE THERE IS MORE TO THIS. THE CAR IS DOING THE SAME THING BEFORE AND AFTER THE RECALL FIX. I COMMUTE 200 MILES TO WORK SO THE MILES I POST WILL BE HIGH.
Steering, Power train, Engine, Feb 20, 2016
MY STEERING WHEEL HAS BECOME INCREASINGLY LOOSE AND SHAKY OVER THE PAST MONTHS WHEN DRIVING OR STATIONARY. THERE IS A VERY DISTINCT (AND GETTING WORSE OVER TIME) "CLICKING" OR "KNOCKING" SOUND WHEN I BACK UP AND TURN MY WHEEL EITHER WAY. I WAS TOLD BY MY MECHANIC THAT SOMETHING IS WRONG WITH MY STEERING GEAR BOX/SHAFT SECTOR AND POSSIBLY SOME OF MY AXLES. HE TOLD ME THIS WAS DANGEROUS, AND THAT THE RECALL CAMPAIGN NUMBER 097 SHOULD COVER ME. HOWEVER, I WAS TOLD BY HYUNDAI THAT MY SPECIFIC CAR DOES NOT FALL UNDER THIS RECALL, EVEN THOUGH I MY CAR HAS THE EXACT SYMPTOMS OF THE RECALL. I WAS ALSO TOLD THAT BECAUSE OF RECENT RECALLS, MY WARRANTY WOULD BE EXTENDED. HOWEVER, HYUNDAI HAS NOW TOLD ME THAT MY WARRANTY EXTENSION ONLY COVERS THE SOLE ENGINE, AND NOT THE AXLES THOUGH THEY ARE PART OF AND COVERED BY THE INITIAL ENGINE WARRANTY. HYUNDAI HAS TOLD ME THERE ARE "KITS" TO FIX THESE PROBLEMS, BUT I HAVE TO PAY OVER $1000 FOR THE KITS TO FIX, EVEN THOUGH THESE WERE FAULTY PARTS BY HYUNDAI. THE HYUNDAI SERVICE MANAGER I SPOKE WITH TOLD ME FLAT OUT THAT MY CAR HAD FAULTY PARTS, BUT THAT THE KITS COULD FIX THEM. I ASKED HIM WHOSE FAULT IT WAS THAT THEY WERE FAULTY, AND HE SAID THAT ALL CAR COMPANIES DEAL WITH THIS AND IT WASN'T BECAUSE OF MY DRIVING. BUT EVEN STILL SO, I HAVE TO BE THE ONE TO PAY FOR HYUNDAI'S FAULTY PARTS AND NON-EXISTENT RECALL HELP. I'M BEYOND FRUSTRATED AFTER READING SO MANY REVIEWS AND FORUMS ONLINE OF PEOPLE WITH THE EXACT SAME CAR SYMPTOMS AS MINE WHO ARE UNFORTUNATELY ALSO NOT COVERED BY THE RECALL. IF I CANNOT GET A BETTER RESPONSE AND ANSWER FROM THIS, I WILL BE CONTACTING THE MAIN LAWYER WHO OTHERS HAVE ALSO CONTACTED ABOUT THIS AND FILING AN OFFICIAL LAWSUIT. I EXPECTED WAY BETTER FROM HYUNDAI AND AM DISGUSTED AND DISAPPOINTED AT THE LACK OF SERVICE, TRUTHFULNESS, AND INTEGRITY FROM THIS COMPANY AT THIS POINT.
Engine, Feb 18, 2016
WEEKS AFTER I GOT THE NEW CAR FROM THE DEALER THE CAR COMMENCED TO MAKE THE WEIRD NOISE RELATED TO NHTSA CAMPAIGN NUMBER: 15V568000. BUT ALSO WAS SOME HEAVY BURNED OIL SMELL COMING FROM THE ENGINE. AFTER THE AUTHORIZE DEALER MAKE ME PAY OVER $700 TO FIX SOME BROKEN PARTS (COVER OF OIL). AFTER FEW ONLINE RESEARCHES I UNDERSTAND THE DEBRIS CAUSE THE BROKEN PARTS OF MY OIL ENGINE. AND I NEED TO CONFIRM WHAT OTHER RISK AND CONSEQUENCES ARE INVOLVED.
Engine, Feb 9, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 5 MPH, THE CHECK ENGINE LIGHT ALONG WITH SEVERAL OTHER WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Steering, Service brakes, Engine, Feb 1, 2016
FIRST, THIS IS MY 2ND COMPLAINT I'VE FILED. MY CAR HAS BEEN REPAIRED MANY TIMES FOR RECALLS (ONE IS BEING DONE CURRENTLY FOR THE SECOND TIME) AND OTHER WARRANTY REPAIRS. THIS IS THE LIST SO FAR: IDLER PULLY, TENSIONER ARM AND BELT, STEERING COLUMN (WHICH BROKE WHILE DRIVING AFTER I HAD TO GET 4 NEW TIRES AND 4-WHEEL ALIGNMENT (24000 MILES) THAT THEY SAID I HAD TO GET), PREMATURE STARTER FAILURE, SHORT BLOCK, LEATHER AROUND GEAR SHIFTER WORE HOLE IN IT, AND MY CAR HAS NOW BEEN IN THE SERVICE DEPT. SINCE DEC. 17TH BECAUSE THE ENGINE FAILED AGAIN. THEY ORDERED A LONG BLOCK FOR IT BUT HYUNDAI MOTORS AMERICA CANNOT KEEP UP WITH GETTING THE ENGINES MANUFACTURED AND SENT TO ALL THE DEALERSHIPS FAST ENOUGH FOR THE RECALL.I AM NOW THE 12TH CAR DOWN ON THE LIST. I STILL HAVE ANOTHER OUTSTANDING RECALL FOR THE BRAKE STOP PAD, AND I NOTICED RECENTLY THE REARVIEW MIRROR IS FADED IN SPOTS (DARK WORN AREAS). I CONTACTED HYUNDAI MOTOR AMERICA PUBLIC RELATIONS HOTLINE. IT TOOK THEM 2 WEEKS TO GET BACK TO ME. THE MAN THAT CALLED ME ASKED FOR INFORMATION FROM ME, HE CALLED THE DEALERSHIP, AND THEN SENT ME A LETTER STATING THEY WOULD ONLY REIMBURSE ME A PORTION OF MY REPAIRS I HAD TO PAY FOR. IN THE LETTER, ALSO WAS A RELEASE OF LIABILITY FOR ME TO SIGN. THAT'S NOT GOING TO HAPPEN!!!! THE RELEASE WOULD HAVE MADE THEM NOT LIABLE TO PAST OR ANY FUTURE SITUATIONS, INCLUDING DEATH. HOW STUPID DO THEY REALLY THINK WE ARE? THEY'VE HAD WELL BEYOND AN ACCEPTABLE AMOUNT OF TIME TO TAKE CARE OF THESE RECALLS. IT'S TIME TO BUY THE VEHICLES BACK AND REBUILD THEIR IMAGE. IF NOT, THERE WILL BE MORE RECALLS OR EVENTS THAT COULD LEAD TO DEATH. HOLDING THEM ACCOUNTABLE IS THE ONLY ACCEPTABLE WAY TO HANDLE THIS.PEOPLE ARE STILL OUT THERE DRIVING UNSAFE VEHICLES!!
Engine, Feb 1, 2016, crash
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND SIDESWIPED A RETAINER WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE AND ENGINE COOLING) AND 15V759000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Electrical system, Exterior lighting, Engine, Feb 1, 2016
CANT GET LIGHT TO WORK, HAVE REPLACE BULBS A FEW TIMES, AND HAVE TAKE IT TO AN ADVANCE AUTO PLACE WHERE THEY HAVE TOLD ME IT'S A PROBLEM WITH THE ELECTRIC WORK AND ENGINE NOT THE BULB. THE BULBS WERE FINE AND NOT BURNT OUT. HAVE BEEN HAVING ISSUES SINCE LAST OCTOBER 1ST WAS ONLY ONE HEAD LIGHT NOW AS OF THIS WEEKEND ITS BOTH.
Engine, Feb 1, 2016, crash
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 2 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE AFTER IT STALLED AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A HEAD INJURY THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Engine, Jan 29, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, VARIOUS WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. PARTS DISTRIBUTION DISCONNECT.
Engine, Jan 28, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WOULD BE AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR HAD METAL FRAGMENTS AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Jan 26, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Jan 25, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING SERVICED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), THE TECHNICIAN INFORMED THE CONTACT THAT THE RECALL WAS NOT ABLE TO BE SERVICED. THE MALFUNCTION INDICATOR LAMP AND THE MILEAGE CONTROL CIRCUIT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,815. UPDATED 03/16/16*LJ *CN
Power train, Service brakes, Engine, Jan 22, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V434000 (POWER TRAIN), 15V568000 (ENGINE), AND 15V759000 (SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Engine, Jan 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V586000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Engine, Jan 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 50 MPH OR HIGHER, THERE WAS AN ABNORMAL SOUND UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINING NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS ALSO SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.