2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: engine
1,011 reports, newest first. Show all
Structure, Engine, Dec 6, 2013, fire
ON THANKSGIVING EVENING NOVEMBER 28, 2013 @ 7:30 PM, MY 2011 HYUNDAI SONATA THAT I PURCHASED NEW, CAUGHT FIRE ON I 95 WHILE DRIVING IT. THE CAR HAS ONLY 30,350 MILES AND IS PROPERLY MAINTAINED AND GARAGE KEPT. THE VEHICLE HAD THE OIL AND FILTER REPLACED 5 DAYS EARLIER AND THERE ARE NO SIGNS OF ANY FLUIDS LEAKING IN THE GARAGE. THERE WERE NO WARNING LIGHTS THAT CAME ON AND THE TEMPERATURE GAUGE READ AS NORMAL UNTIL JUST BEFORE THE ENGINE SHUT OFF (THEN ALL THE DASH LIGHTS CAME ON) AND WE PULLED OVER ONTO THE SHOULDER OF A BUSY HIGHWAY AT NIGHT. I RAISED THE HOOD, SMOKE POURED OUT AND I COULD SEE SMALL FLAMES UNDER THE ENGINE. MINUTES LATER THE FLAMES WERE 20 FEET HIGH AND THE ENTIRE CAR BURNED UNTIL FIRE TRUCKS AND POLICE ARRIVED ON THE SCENE. THE VEHICLE IS A TOTAL LOSS. *TR
Steering, Suspension, Engine, Dec 6, 2013
I BOUGHT MY 2011 HYUNDAI SONATA BACK IN FEBRUARY 2012 FROM ENTERPRISE CAR SALES AND EVER SINCE I BOUGHT IT I BEEN HEARING A KNOCKING SOUND IN THE FRONT END OF MY CAR WHILE IM DRIVING FROM MAYBE 10MPH TO 40MPH. BUT ON THE HIGHWAY WHEN I REACH SPEEDS OVER 50MPH I DON'T HEAR ANYTHING. I HAVE TAKEN IT TO THE DEALER NUMEROUS OF TIMES I HAVE HAD CERTIFIED MECHANICS CHECK IT AND THEY TOLD ME IT COULD BE ONE OF THE MOTOR MOUNTS BUT THE DEALER NEVER WANTED TO CHANGE IT THEY KEPT TELLING ME THE CAR WAS FINE. NOW ITS GOING TO BE A YEAR LATER AND MY CAR HAS THAT SAME KNOCKING SOUND IN THE FRONT BUT NOW ITS EXTREMELY LOUD. I CAN FEEL THE KNOCKING THROUGH THE STEERING TOO SO NOW I DON'T KNOW WHAT TO DO. *TR
Steering, Engine, Dec 5, 2013
I AM REPORTING A THIRD INCIDENT THAT OCCURRED AFTER THE DATE OF THE EARLIER TWO INCIDENTS I PREVIOUSLY REPORTED IN MY EARLIER COMPLAINTS. AFTER THE PREVIOUS INCIDENT, HYUNDAI BURLINGAME (1025 ROLLINS ROAD, BURLINGAME, CA 94010), INSTALLED A NEW ENGINE AND INSTALLED A NEW FUEL INTAKE VALVE. ON OCTOBER 19, 2013, THE SECOND REPAIR WORK WAS COMPLETED AND I PICKED UP THE CAR. ON DECEMBER 4, 2013, I WAS DRIVING THE CAR ON US 101, NORTHBOUND TRAVELING APPROXIMATELY 70 MPH WHEN THE CAR BEGAN TO MAKE LOUD CLANGING NOISES AND VIOLENTLY SHAKE AND SHUDDER AND THE ENGINE LIGHT CAME ON. I WAS ABLE TO PULL OFF THE HIGHWAY JUST AS THE CAR AGAIN EXPERIENCED A CATASTROPHIC ENGINE FAILURE. AS THE ENGINE FAILED, THE POWER TO THE STEERING WENT OUT AND THIS MADE THE CAR DIFFICULT TO MANEUVER. THE CAR WAS TOWED TO HYUNDAI BURLINGAM AND IS AWAITING REPAIR. *TR
Engine, Nov 26, 2013
NO OIL IN THE ENGINE. NO INDICATION OF OIL LEAKAGE. NO LOW OIL PRESSURE OR LOW OIL LIGHT INDICATING THERE WAS A PROBLEM WITH LOW OIL. THE HYUNDAI DEALERSHIP HAS TOLD ME I NEED A NEW ENGINE. THE WAS NO INDICATION THAT THERE WAS A PROBLEM WITH THE CAR UNTIL THE CAR SUDDENLY STOPPED FUNCTIONING. THIS IS A PROBLEM WITH THIS AUTOMOBILE. I'VE SEEN THE SAME TYPE OF COMPLAINTS ON THE INTERNET. THE HYUNDAI SONATA SHOULD BE RECALLED TO FIX THE MALFUNCTIONING WARNING SYSTEM INDICATING THAT THERE IS A PROBLEM WITH LOW OIL PRESSURE OR LOW OIL LEVEL. *TR
Engine, Nov 13, 2013
THE CAR WOULD NOT START, BATTERY IS THREE WEEKS OLD. THE CAR WAS BROUGHT IN TO THE DEALERSHIP BY TOW AND WAS REPAIRED AND RETURNED TO ME ON 11/11/2013. I WAS TOLD AT THE TIME THAT IT WASN'T THE STARTER,IT WAS THE STARTER LEVER. THE EVENING OF 11/11/2013 THE CAR WOULDN'T START ON THE FIRST TRY , BUT DID AFTER THE SECOND. ON 11/12/13 THE CAR FAILED TO START UNTIL THE FOURTH TRY. I CALLED AND THE DEALER SAID TO BRING IT BACK IN, I DID ON THE MORNING OF 11/13/13, IN PREPARING TO LEAVE FOR THE DEALERSHIP FROM MY WORK LOCATION THE CAR AGAIN FAILED TO START THREE TIMES AND FINALLY STARTED ON THE FOURTH TRY. NO CAR IN MY FAMILY HAS EVER HAD A STARTER ISSUE LIKE THIS IN A CAR THAT IS LESS THEN THREE YEARS OLD. *TR
Engine, Oct 29, 2013
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ENGINE WOULD HAVE TO BE REPLACED DUE TO OIL SLUDGE . THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Engine and engine cooling, Power train, Oct 22, 2013
THE CAR RANDOMLY STALLED AT TRAFFIC LIGHTS FOR ABOUT TEN TIMES NOW THROUGHOUT MY 3.5 YEARS' OWNERSHIP. I BOUGHT MY CAR IN MARCH 2010. WITHIN ONE MONTH, THE ENGINE STALLED WHEN BRAKING TO A FULL STOP AT TRAFFIC LIGHT. THE DEALER COULDN'T REPRODUCE THE PROBLEM. ONE MONTH LATER, MY CAR CUT OFF AGAIN WHILE SITTING AT TRAFFIC LIGHT. ANOTHER ONE OR TWO MONTHS LATER, IT HAPPENED THE THIRD TIME. THE DEALER KEPT MY TOWED CAR FOR TWO WEEKS BUT HAD NO CLUE. FROM THEN ON, I JUST GAVE UP. ONE DAY, WHEN IT SAT AT TRAFFIC LIGHT, THE CAR SHOOK A LITTLE LIKE SOMEONE HIT ME. THE OTHER DAY, THIS HIT-LIKE SHAKE HAPPENED AGAIN WHILE AT TRAFFIC LIGHT. THIS TIME, THE CAR EVEN SHOOK SEVERAL TIMES DURING DRIVING AFTER LEAVING THAT TRAFFIC LIGHT, WITH THE CHECK ENGINE LIGHT BLINKING IN ACCORDANCE WITH THE SHAKE. ON THE FOLLOWING DAY, MY CAR FINALLY STALLED AGAIN AT A TRAFFIC LIGHT. EXCEPT THE FIRST ONE, ALL OTHER OCCURRENCES HAPPENED WHILE THE CAR SAT AT TRAFFIC LIGHT AND I STEPPED ON THE BRAKE PEDAL. AFTER I RESTARTED THE CAR, IT COULD RUN SMOOTHLY FOR AT LEAST ONE MONTH. GIVEN THE OCCURRENCE FREQUENCY, THE CHANCE TO REPRODUCE THE PROBLEM AT DEALERSHIP IS ALMOST ZERO. AND THEY REFUSED TO LEND ME THEIR COMPUTER THAT I COULD HOOK UP TO THE CAR TO RECORD DRIVING DATA. I HAD ALSO CONTACTED HYUNDAI CUSTOMER AFFAIRS. ALL THEY CAN DO WAS JUST SEND ME TO THE DEALER AND CLOSE THE TICKET. RECENTLY, THE CAR STALLED AGAIN DURING A LOW-SPEED DRIVING. THE CAR LOST DRIVING POWER COMPLETELY WITH CHECK ENGINE LIGHT ON. I WAS COMPLETELY SHOCKED AND HURRIEDLY STEPPED THE BRAKE, SWITCHED THE GEAR TO PARK, AND RESTARTED THE CAR. FORTUNATELY, NO CAR WAS AROUND. THIS IS REALLY TERRIFYING AND I AM REALLY DISAPPOINTED AND EMBARRASSED. *TR
Engine, Oct 21, 2013
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPLACED THE THROTTLE, WHICH DID NOT REMEDY THE STALLING FAILURE AND THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER REPLACED THE FUEL SYSTEM AND TIGHTENED THE OIL PAN HOWEVER, THE REPAIR ALSO DID NOT REMEDY THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER A THIRD TIME HOWEVER, THE DEALER COULD NOT DETECT A CODE REGARDING THE STALLING FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER, WHO SENT A TECHNICIAN FROM THE REGIONAL OFFICE BUT THE TECHNICIAN ALSO COULD NOT DETERMINE A DEFECT AFTER DRIVING THE VEHICLE FOR 14 MILES. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 36,000.
Vehicle speed control, Engine, Oct 9, 2013, crash
THE AUTO ON SEVERAL, SPORADIC OCCASIONS HAD AN ACCELERATION PROBLEM, WHILE SITTING STILL IN TRAFFIC. WHILE SITTING STILL IN TRAFFIC, THE RPMS WOULD START TO INCREASE, GOING TO 6000 RPMS BEFORE I GEARED IT BACK DOWN AND SHUT THE ENGINE OFF. I TOOK IT TOO THE DEALER ON SEVERAL OCCASIONS, THEY KEPT IT COUPLE OF DAYS EACH TIME, THEY TOLD ME, THEY COULD FIND NOTHING WRONG, AND GO AHEAD AND DRIVE IT, IF IT HAPPENED AGAIN, BRING IT BACK, SENDING ME AWAY IN A UNSAFE VEHICLE. THE LAST TIME, DATE MENTIONED ABOVE, A SERVICE TECHNICIAN TEST DROVE MY CAR, THE ACCELERATION PROBLEM OCCURRED, AND HE TOTALED OUT MY VEHICLE. I WAS NOT NOTIFIED UNTIL 2 DAYS LATER THAT MY VEHICLE HAD BEEN IN A ACCIDENT. I WAS TOLD, IT HAPPENED THE NIGHT BEFORE, I WAS NOTIFIED ON SEPT 13, 2013, THAT WOULD HAVE THE ACCIDENT OCCURRING ON SEPT.12,2013, WHEN IN FACT IT OCCURRED ON SEPT. 11, 2013. I HAVE SEARCHED AND FOUND ON SEVERAL OCCASIONS THAT THIS VEHICLE, DID INDEED, HAVE ACCELERATION PROBLEMS, WHICH THE DEALER HAD INFORMED ME, HAD NEVER HAPPENED BEFORE. THE VEHICLE, SHOULD HAVE BEEN DIAGNOSED AND THE PROBLEM FIXED, THE FIRST TIME, INSTEAD OF THE DEALERSHIP, SENDING ME AWAY EACH TIME IN A UNSAFE VEHICLE. VERY UNETHICAL OF THE DEALER, FOR TELLING LIES ABOUT THE CAR,AND, THE CORRECT DATE THE INCIDENT OCCURRED, NOT NOTIFYING ME FOR 2 DAYS, THAT IT OCCURRED, AND.NOT FIXING THE PROBLEM, AS SHOULD HAVE BEEN EXPECTED OF THEM, THE FIRST TIME IT OCCURRED, AND SENDING ME AWAY EACH TIME IN A UNSAFE VEHICLE. *TR
Steering, Fuel system, Gasoline, Engine, Oct 4, 2013, fire
I AM REPORTING A SECOND INCIDENT THAT OCCURRED AFTER THE DATE OF THE FIRST INCIDENT I PREVIOUSLY REPORTED IN MY EARLIER COMPLAINT. AS NOTED IN MY EARLIER COMPLAINT, THE CAR HAD EXPERIENCED CATASTROPHIC ENGINE FAILURE. I HAD THE CAR TAKEN FOR REPAIR TO THE HYUNDAI LICENSED DEALER AND AUTOMOTIVE REPAIR SERVICE CENTER OPERATED BY HYUNDAI BURLINGAME (1025 ROLLINS ROAD, BURLINGAME, CA 94010). THE REPAIR CENTER EXPLAINED THE ENGINE WOULD HAVE TO BE COMPLETELY REPLACED AND SO WOULD THE FUEL INTAKE VALVE. A NEW ENGINE AND INTAKE VALVE WERE INSTALLED IN THE CAR. ON 10/2/2013, THE REPAIR WORK WAS COMPLETED AND MY SPOUSE PICKED UP THE CAR AND RETURNED TO OUR RESIDENCE. ON 10/3/2013, MY SPOUSE WAS DRIVING THE REPAIRED CAR TO WORK DURING THE MORNING COMMUTE ON SOUTHBOUND I-280 IN THE BAY AREA WHEN THE CAR BEGAN TO MAKE LOUD CLANGING NOISES AND VIOLENTLY SHAKE AND SHUDDER. MY SPOUSE WAS ABLE TO PULL OF THE HIGHWAY JUST AS THE CAR AGAIN EXPERIENCED CATASTROPHIC ENGINE FAILURE AND THE ENGINE BEGAN RELEASING VERY HEAVY DARK SMOKE. AS THE ENGINE FAILED, THE POWER TO THE STEERING WENT OUT AND THIS MADE THE CAR DIFFICULT TO MANEUVER. THE CAR WAS TOWED TO THE NEAREST AUTHORIZED HYUNDAI DEALER AND SERVICE REPAIR CENTER, STEVENS CREEK HYUNDAI (4425 STEVEN CREEK BLVD., SANTA CLARA, CA 95051). STEVENS CREEK HYUNDAI OPENED THE HOOD OF THE CAR AND EXAMINED THE ENGINE. STEVEN CREEK HYUNDAI TOLD MY SPOUSE THERE WAS A HIGH PRESSURE GASOLINE LEAK AND GASOLINE HAD BEEN SPURTING ON THE HOT ENGINE AND ALSO THAT THERE WAS SOME SORT OF CATASTROPHIC ENGINE FAILURE. *TR
Engine, Sep 25, 2013
MY SPOUSE WAS DRIVING ON INTERSTATE 280 SOUTHBOUND IN THE BAY AREA DURING THE MORNING COMMUTE WHEN AN ENGINE ROD CAME LOOSE AND PUNCTURED A WHOLE IN THE ENGINE CAUSING CATASTROPHIC ENGINE FAILURE. THE ENGINE FAILURE LED TO LOSS OF POWER TO THE STEERING AND BRAKES AND THE CAR COASTED OFF THE INTERSTATE EXIT RAMP AND EVENTUALLY CAME TO A STOP AFTER THE EMERGENCY BRAKE WAS ENGAGED. THE CAR HAS CONSISTENTLY RECEIVED REGULAR MAINTENANCE FROM THE LOCAL AUTHORIZED HYUNDAI DEALER AND CAR SERVICE PROVIDER. THERE WAS ABSOLUTELY NO WARNING BEFORE THE ENGINE FLEW APART. THIS WAS A VERY DANGEROUS INCIDENT THAT COULD HAVE LED TO THE DEATH OF THE DRIVER, ANY PASSENGERS, AND OTHER DRIVERS AND PASSENGERS OF NEARBY CARS. *JS
Engine, Aug 6, 2013
CAR WOULD NOT START WHEN I PRESSED THE BRAKE AND START BUTTON. TRIED SEVERAL TIMES AND NOTHING. BRAKE WAS VERY HARD AND AFTER 10 MINUTES I GAVE UP AND DROVE MY TRUCK. THIS IS ABOUT THE 4TH TIME THIS HAS HAPPENED. I WILL TAKE TO DEALER. FROM READING THE BLOGS SOUNDS LIKE THE BRAKE LIGHT SWITCH WILL HAVE TO BE REPLACED. *TR
Engine, May 28, 2013
ON 4/14/2013 AND AGAIN THIS MORNING 05/28/2013, MY VEHICLE FAILS TO START. THE ENGINE DOES TURN OVER SO THIS IS NOT COMPLETELY DEAD LIKE OTHER REPORTS. BOTH LAST TIME AND THIS TIME THE SITUATION IS THE SAME: 1 TAKE THE CAR FOR A SHORT DRIVE (~1 MILE) 2 PARK ON AN INCLINE IN MY DRIVEWAY. 3 A FEW HOURS LATER, GET IN CAR, PUSH THE START AND THE ENGINE JUST TURNS OVER - DOES NOT START. THE FIRST TIME, I TRIED TO START THE CAR UNTIL THE BATTERY DIED - I THEN CALLED HYUNDAI AND THEY SENT A ROADSIDE SERVICE PERSON. HE JUMPED THE CAR AND IT STARTED RIGHT UP. VERY FRUSTRATING. I ASSUMED IT WAS BAD GAS AND THAT MY TANK WAS VERY LOW (RED LAMP WAS ON FOR LOW FUEL) ALSO NOTE: CAR WAS ON A FLAT SERVICE AT THIS POINT. SO TODAY: I CALLED HYUNDAI DEALER 45 MINUTES AGO, AND AM WAITING ON A CALLBACK FROM THE SERVICE DEPARTMENT. IM SURE JUST TO HAVE ME GET ROADSIDE ASSISTANCE AGAIN. *TR
Electrical system, Engine, Apr 30, 2013
I PURCHASED/ PICKED UP MY CERTIFIED 2011 HYUNDAI SONATA ON 4/4/13. ON 4/10 THE PUSH START FAILED. I HAD TO CALL THE HYUNDAI SERVICE DEPARTMENT AND WAS WALKED THRU THE OVER RIDE PROCESS TO GET THE CAR STARTED. IMMEDIATELY MADE A SERVICE APPOINTMENT FOR THIS ISSUE AND TOOK IT IN ON 4/13. ON THIS DAY IT WAS DISCOVERED THAT THERE WAS AN ISSUE WITH THE THERMOSTAT AND THEY NEEDED TO CORRECT IT, I AUTHORIZED IT AND IT WAS ALL COVERED UNDER THE WARRANTY. THERE WAS NO OUT OF POCKET EXPENSE. I PICKED MY CAR UP THAT SAME EVENING AND DROVE IT HOME AND NO WHERE ELSE FOR THE REST OF THE WEEKEND. 4/18 ABOUT 22 MILES DOWN THE HIGHWAY THE ENGINE LIGHT COMES ON. 4/19 TOOK IT IN, I WAS TOLD THE THERMOSTAT PART THAT WAS INSTALLED WAS OBSOLETE AND THEY HAD MY CAR FOR 6 DAYS WAITING ON THE NEW PART AND DOING INSTALLATION. I WAS PROVIDED A RENTAL CAR AT $60+ OUT OF POCKET COST FOR INSURANCE. PICKED UP MY CAR 4/25 AND DROVE IT ABOUT 175 MILES ( IT IS 126 MILES ROUND TRIP FROM HOME TO WORK) AND 4/26 THE ENGINE LIGHT COMES ON AGAIN. I SIT HERE NOW WITH NO HYUNDAI BECAUSE IT IS AT THE DEALERS GETTING REPAIRS AGAIN!!! AGAIN!!! OPTED NOT TO USE THE RENTAL CAR SERVICE THIS TIME AS IT WOULD COST MORE THAN $50 PER DAY OUT OF MY OWN POCKET FOR AN UNCERTAINED AMOUNT OF TIME. NOTHING BUT PROBLEMS AND I HAVENT EVEN MADE MY FIRST CAR PAYMENT YET. AND ON 4/24 THE DAY BEFORE I PICK MY CAR UP FOR THE SECOND TIME, A RECALL WAS ISSUED FOR THE BRAKE LAMPS...REALLY HYUNDAI??? REALLY??? WHAT MAKES THIS CAR CERTIFIED? WHAT WAS THE INSPECTION EXACTLY THAT OCCURED TO CERTIFY THIS VEHICLE?? *TR
Steering, Engine, Apr 21, 2013
I LEASED THIS HYUNDAI SONATA IN 2011 BRAND NEW AND AFTER 3000 MILES BEGAN HAVING ISSUES WITH THE CAR NOT STARTING BY USING THE START BUTTON. THE WORKAROUND WAS TO PLACE YOUR FOOT ON THE BRAKE AND HOLD DOWN THE PUSH BUTTON START FOR 1 MINUTE AND THE ENGINE WOULD START. THIS WAS INTERMITTENT. IT WOULD HAPPEN FREQUENTLY AND THEN SUDDENLY BE BETTER FOR LONG PERIODS OF TIME. FINALLY AT 18000 MILES WENT TO START THE CAR AND EVERYTHING WAS DEAD. IT DROVE OK THE DAY BEFORE (NOT LIKE A CAR WHO'S BATTERY WAS BAD). THE CAR IS BEING TOWED TO THE NEAREST DEALERSHIP WHERE I HAPPENED TO PURCHASE IT. IN ADDITION TO THE START ISSUE AND THE COMPLETELY DYING PART (AND IT WAS NOT ABLE TO BE CHARGED BY ORDINARY MEANS) THE CAR ALSO HAS A LOW TIRE PRESSURE WARNING THAT STAYS ON REGARDLESS OF HOW MUCH OR HOW LITTLE AIR IS IN THE TIRE. THAT REMAINED FOR 4 MONTHS AND NOW SEEMS TO BE STAYING OFF. THE CAR ALSO DRIFTS TO THE LEFT WHEN DRIVEN (IT HAS DONE THIS SINCE I PURCHASED IT). I HAD SEVERAL RECALLS FIXED EARLY ON AT THE DEALERSHIP, BUT IT DID NOT CORRECT THE DRIFTING ISSUE. THERE IS ALSO A RATTLE IN THE DASH WHICH BEGAN AT 16,000 MILES. THE BACK DOOR HANDLE (BEHIND THE DRIVER'S SEAT) HANDLE WAS STUCK IN AN OUTWARD POSITION AND THE DOOR WOULD NOT OPEN. IT FINALLY OPENED ONE DAY AND NOW THE HANDLE IS BACK IN PLACE, BUT A SMALL BLACK PIECE HANGS DOWN FROM THE HANDLE. I HAVE READ ON THE INTERNET SEVERAL COMPLAINTS THAT ARE THE SAME OR SIMILAR AS ALL OF MY ISSUES. *TR
Electrical system, Tires, Wheels, Engine, Apr 19, 2013
I BOUGHT A 2011 HYUNDAI SONATA IN MARCH OF 2010 BRAND NEW. I HAVE HAD PROBLEMS WITH THE TIRES HAD TO BE REPLACED AFTER YEAR TWO, AND WHEN THEY WERE BEING REPLACED THEY SAID THAT THE AIR VALVE ON THE TIRE WAS CORRODED WHEN I WENT TO HYUNDAI TO GET THE PART REPLACED THEY SAID THAT IT WASN'T CORRODED IT WAS BROKE OFF BECAUSE THERE WAN'T A CAP ON IT AND IT GOT WET. SO, THEY SAID THAT I HAD TO BUY A NEW ONE, AND THEY WOULD SEND IT UP UNDER THE WARRANTY AND I WOULD BE REFUNDED THAT DID NOT HAPPEN. AFTER THAT MY PUSH START WOULD NOT START WHEN I PUSHED IT. I WOULD HAVE TO PUSH IT ABOUT THREE TIMES AND THEN IT WOULD FINALLY START. I TOOK IT TO HYUNDAI, AND HAD IT REPLACED NOT UNDER WARRANTY ANY MORE IS WHAT THEY TOLD ME. SO I PAID THE 287.00 FOR IT. AFTER I GOT IT HOME AND WENT INTO GRAB SOMETHING CAME BACK OUT AND IT DID IT AGAIN. TOOK IT BACK TO GATEWAY HYUNDAI IN RICHMOND TO HAVE IT FIXED AND THEY SAID IT NEEDED A NOTHER STARTER. I DIDN'T HAVE TO PAY FOR THE PART BUT I WAS GOING TO HAVE TO PAY FOR THE LABOR. NOPE DIDN'T GET IT FIXED. I WOULD JUST START IT THREE TIMES INSTEAD. THEN I HAD TO REPLACE THE BRAKES LAST YEAR 2012 BECAUSE IT WORE ONLY ON ONE SIDE, AND NOW THE ENGINE BLEW A ROD. THEY CLAIMED THAT IT WAS BECAUSE OF NOT HAVING ENOUGH OIL IN IT, BUT THEN TOLD ME I HAD A QUART TO MUCH OF OIL. NOW REALLY DOES THAT MAKE ANY SENSE? THIS IS ABSOLUTELY RIDICULOUS. THEN THEY TOLD ME I COULD TRADE IT IN FOR A NEW HYUNDAI BUT WOULD HAVE TO PUT $5000.00 DOWN ON IT WHICH IS CONVIENANTLY THE AMOUNT THEY QUOTED ME TO HAVE MY ENGINE FIXED BECAUSE THEY SAID IT WASN'T UNDER WARRANTY BECAUSE I HADN'T KEPT ALL MY RECEIPTS FOR OIL CHANGES FOR THE PAST THREE YEARS. *TR
Electrical system, Service brakes, Engine, Mar 31, 2013
BRAKE PEDAL SENSOR FAILURE RESULTED IN A CAR THAT WOULDN'T START. THE KEY-LESS ENTRY DEPENDS ON THE BRAKE PEDAL BEING DEPRESSED, OTHERWISE THE IGNITION WILL NOT TURN OVER. UNDER NORMAL OPERATION WHEN THE DRIVER IS TRYING TO START THE CAR, THE KEY MUST BE INSIDE THE VEHICLE, THE DRIVER MUST DEPRESS THE BRAKE PEDAL AND THEN PRESS THE IGNITION BUTTON. THE CAR NORMALLY TURNS OVER. IN THIS SITUATION ALL SYSTEMS FUNCTION AS IF THE CAR DOES NOT KNOW THE BRAKE PEDDLE IS BEING DEPRESSED. THE BATTERY HAS FULL CHARGE, ALL ACCESSORIES FUNCTION NORMALLY, BUT THE IGNITION WILL NOT TURN OVER. BECAUSE THERE IS NO WAY TO MANUALLY START THE CAR, THE CAR IS RENDERED COMPLETELY USELESS. *TR
Steering, Power train, Electrical system, Engine, Mar 14, 2013, fire
I HAVE SEVERAL COMPLAINTS REGARDING THIS VEHICLE. I HAVE HAD THIS CAR TWO YEARS AND ABOUT TWO MONTHS AND HAVE HAD NOTHING BUT PROBLEMS (PURCHASED BRAND NEW) -- I'VE HAD TO GET A NEW MOTOR (ENGINE CAUGHT ON FIRE (ELECTRICAL/SMOKING) WHILE DRIVING DOWN THE BELTWAY), REPLACED TIRE ROD, NEED 4 BRAND NEW TIRES, TRANSMISSION SLIPPING, AND OTHER ELECTRICAL PROBLEMS WITH COOLING/HEATING SYSTEM (THE BLOWER DOES NOT WORK FOR AIR POINTED IN THE FLOOR DIRECTION), STRONG SMELL OF GAS FUMES INSIDE OF THE VEHICLE. THE GAS MILEAGE GAUGE IS INACCURATE -- I GET NO WHERE NEAR THE HIGHWAY NOR CITY MILES. THE GAS METER IS NOT REGISTERING. PARTS ON THE ELECTRICAL SYSTEM HAVE BEEN RANDOMLY REPLACED. I HAVE HAD ALL SCHEDULE SERVICES ON MY VEHICLE AS WELL AS EXTRAS SUCH AS SPECIAL REPLACEMENT FILTERS, ETC. I HAVE ALSO HAD PROBLEMS WITH THE BREAKING SYSTEM. I BELIEVE I'VE PURCHASED A COMPLETE LEMON. THE CURRENT MILEAGE ON THE VEHICLE IS 27700 MILES. THERE IS NO WAY I SHOULD BE HAVING THIS MANY PROBLEMS AS FREQUENTLY AS I HAVE BEEN HAVING. THE CAR'S STEERING PULLS TO THE LEFT AS WELL. I SHOULD NOT HAVE TO REPLACE TIRES ONLY AFTER TWO YEARS OF DRIVING AFTER PUTTING NITROGEN AS ADVISED. I'VE NOTICED A NOISE WHEN TURNING THE STEERING TO THE LEFT AS WELL AS IF THE LEFT TIRE ROD OR AXLE WANTS TO BREAK -- WEIRD FEELING TURN THE CAR. THE ALARM SYSTEM IS FAILING TO LOCK ALL OF THE DOORS -- ONLY THE DRIVERS DOOR. -- DEALERS SOLUTION...PURCHASE A NEW ONE ??? REALLY? *TR
Engine, Jan 30, 2013
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, WARNING CHIMES WERE HEARD, WARNING LIGHTS ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT WAS UNSURE OF WHICH LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING 30 MPH, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 10,000. THE VIN WAS NOT AVAILABLE.
Other or unspecified, Engine, Fuel/propulsion system, Jan 16, 2013
BEGINNING OF OCTOBER 2012 I KEPT HEARING RATTLING, CLANKING NOISE COMING FROM UNDER THE HOOD. I TOOK THE CAR TO A HYUNDAI DEALER WHERE I LIVE OCTOBER 26, 2012 . THEY CHECKED OUT THE CAR AND TOLD ME BECAUSE THE ENGINE LIGHT DIDN'T COME ON, THEY COULDN'T FIND A CODE TO FIX THE CAR AND TO BRING THE CAR IN WHEN THE ENGINE LIGHT COMES ON. I KEPT DRIVING THE CAR AND HEARING THE SAME NOISE. I TOOK IT TO MEINEKE TO GET AN OIL CHANGE NOVEMBER 14, 2012. DROVE THE CAR APPROXIMATELY 3 WEEKS AND STILL HEARD THE NOISE. I TOOK IT TO ANOTHER HYUNDAI DEALER . THEY SAID THE CAR DIDN'T HAVE ANY OIL AND MEINKE FORGOT TO PUT THE DRAIN PLUG BACK IN, THEREFORE IT MESSED UP THE ENGINE, AND THAT'S WHY I HEARD THE NOISE. I KEPT TELLING THEM, I HEARD THE NOISE BEFORE THE OIL CHANGE. I TOOK IT BACK TO MEINKE AND SHOWED THEM THE PAPER HYUNDAI GAVE ME, THEY GAVE ME MY MONEY BACK AND APOLOGIZED. STILL HEARING THE NOISE, I TOOK IT BACK TO THE FIRST HYUNDAI DEALER AND THEY SAID IT WAS ENGINE PROBLEMS AND I HAD TO PAY THE DIAGNOSTIC FEE BECAUSE MY WARRANTY WAS VOIDED DUE TO MEINEKE. I REFUSED TO PAY THE FEE BECAUSE MY CAR IS UNDER WARRANTY. THEY WOULDN'T GIVE ME MY CAR BACK UNTIL I PAID, WE ARGUED BACK AND FORTH AND I CALLED THE POLICE AND THEY GAVE ME MY CAR BACK, BUT TOLD ME NOT TO COME BACK ON THEIR PROPERTY. I THEN TOOK THE CAR TO WHERE I PURCHASED IT AND SAME THING. THEY SAID TO TRY A GAS ADDITIVE 3 TIMES, IF THAT DOESN'T WORK, GET AN OIL CONSUMPTION TEST IN MY AREA WHERE I LIVE. I NEED MY CAR FIXED AND NO ONE WILL FIX IT. HYUNDAI BLAMES MEINEKE AND MEINEKE BLAMES HYUNDAI. THEY'RE SAYING BECAUSE OF NO ENGINE LIGHT ON, THEY CAN'T SEE THE PROBLEMS, BUT ONE DEALER SAID IT WAS THE ENGINE ANOTHER SAYING GAS PROBLEMS. BOTTOM LINE, IF THE FIRST HYUNDAI DEALER HAD KEPT MY CAR, I WOULDN'T BE GOING THROUGH THIS. HOW CAN I RESOLVE THIS? *TR
Engine, Dec 27, 2012
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND IMMEDIATELY AFTER THE FAILURE, ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER 10 MINUTES AND WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS ADVISED THAT THE AIR FILTERS WERE CLOGGED AND NEEDED TO BE REPLACED. THE AIR FILTERS WERE REPLACED HOWEVER, THE FAILURE RECURRED ONE WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY ADVISED THAT THE VALVES FROM THE FUEL TANK FAILED AND WAS THE CAUSE OF THE FAILURE. THE VALVES WERE REPAIRED HOWEVER, THE FAILURE STILL RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE FUEL LEVEL GAUGE WOULD PROVIDE AN ERRONEOUS READING OF EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE INSTRUMENT CLUSTER WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS UNAVAILABLE.
Electrical system, Engine, Nov 14, 2012
I HAVE HAD MY VEHICLE IN FOR SERVICE 5 TIMES FOR THE SAME ISSUE, IT WOULD NOT START. THE FIRST 3 TIMES A SENSOR SWITCH WAS REPLACED. THE FOURTH TIME I WAS TOLD MY BATTERY WAS THE ISSUE SO I GOT A NEW BATTERY. TODAY WAS THE FIFTH TIME AND THE SERVICE DEPT INDICATED THEY COULD NOT FIND ANYTHING WRONG BUT THEY WENT AHEAD AND REPLACED THE SENSOR SWITCH AGAIN. I AM NOT HAPPY, I FEEL THAT I CANNOT DEPEND ON MY VEHICLE. I AM PLANNING AN OUT OF TOWN TRIP FOR THANKSGIVING AND HAVE RESORTED TO RENTING A VEHICLE BECAUSE I AM PARANOID ABOUT BEING STRANDED ON THE ROAD WITH THIS ISSUE. I PAID ALOT OF MONEY FOR THIS VEHICLE AND THIS JUST IS NOT RIGHT. I AM CONSIDERING TRADING IT IN FOR A VEHICLE THAT STARTS THE TRADITIONAL WAY (WITH A KEY). *TR
Engine, Oct 21, 2012
WASTE GATE ACTUATOR FAILS (REPLACED MULTIPLE TIMES UNDER WARRANTY ALREADY) LEAVING THE CAR WITH ALMOST NO POWER TO ACCELERATE OR PASS, UNFORTUNATELY THIS USUALLY APPEARS WHEN YOU TRY AND CROSS A ROAD/INTERSECTION AND WHAT SHOULD TAKE 5 OR 6 SECONDS TO MAKE A SAFE CROSSING TAKES MUCH LONGER AND IT COMPLETELY UNEXPECTED. THIS FAILURE HAS NOW ALMOST ENDED UP IN TWO ACCIDENTS FIRST WHEN PASSING A VEHICLE AND SECOND CROSSING A 2 WAY STOP AND ALMOST BEING T BONED IN WHAT SHOULD HAVE BEEN AN EASY, SAFE CROSSING. *TR
Engine, Sep 8, 2012
CAR IS NOT STARTING WITH PUSH BUTTON START AND DEPRESSING THE BRAKE. IT TAKES SEVERAL TRIES FOR IT TO FINALLY START. IT IS INTERMITTENT, SOMETIMES STARTS UP RIGHT AWAY, OTHER TIMES IT DOESN'T. *TR
Power train, Electrical system, Visibility, Latches/locks/linkages, Engine, Jul 9, 2012
3X THE DRIVER WINDOW BUTTON IS INOPERABLE. WOULD TURN OFF CAR AND THEN IT WOULD AGAIN WORK. THE WORST ISSUE IS THIS: STARTED UP CAR THIS MORNING 7-9-12 (THIS IS THE 3RD OCCURRENCE) AND THE DOORS DO NOT LOCK, THEN I PUT IT IN REVERSE AND IT GOES ABOUT 2 FEET AND IT APPLIES THE BRAKES. I NOTICED EACH TIME THE GEAR CONSOLE DOES NOT LIGHT UP. THE CAR ACTUALLY DOES NOT GO INTO GEAR. EACH TIME I HAVE TURNED OFF THE IGNITION AND RESTARTED IT AND IT WORKS FINE. IT'S GOING TO THE SHOP FOR THE 30K CHECK UP AND THIS WILL BE BROUGHT UP. THE DRIVERS WINDOW HAS BEEN BROUGHT UP AND THE DEALER HAS SAID THERE WAS NO PROBLEM. WRONG. THERE IS WHEN IT DOESN'T WORK. I HAD ONE OF THESE IN 2001 AND IT TOO HAD ELECTRICAL ISSUES. MY NEIGHBOR JUST SOLD THEIR 05 SONATA DUE TO ELECTRICAL ISSUES. *TR