2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: power train
173 reports, newest first. Show all
Power train, May 1, 2013
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE SUDDENLY. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TR
Steering, Power train, Electrical system, Engine, Mar 14, 2013, fire
I HAVE SEVERAL COMPLAINTS REGARDING THIS VEHICLE. I HAVE HAD THIS CAR TWO YEARS AND ABOUT TWO MONTHS AND HAVE HAD NOTHING BUT PROBLEMS (PURCHASED BRAND NEW) -- I'VE HAD TO GET A NEW MOTOR (ENGINE CAUGHT ON FIRE (ELECTRICAL/SMOKING) WHILE DRIVING DOWN THE BELTWAY), REPLACED TIRE ROD, NEED 4 BRAND NEW TIRES, TRANSMISSION SLIPPING, AND OTHER ELECTRICAL PROBLEMS WITH COOLING/HEATING SYSTEM (THE BLOWER DOES NOT WORK FOR AIR POINTED IN THE FLOOR DIRECTION), STRONG SMELL OF GAS FUMES INSIDE OF THE VEHICLE. THE GAS MILEAGE GAUGE IS INACCURATE -- I GET NO WHERE NEAR THE HIGHWAY NOR CITY MILES. THE GAS METER IS NOT REGISTERING. PARTS ON THE ELECTRICAL SYSTEM HAVE BEEN RANDOMLY REPLACED. I HAVE HAD ALL SCHEDULE SERVICES ON MY VEHICLE AS WELL AS EXTRAS SUCH AS SPECIAL REPLACEMENT FILTERS, ETC. I HAVE ALSO HAD PROBLEMS WITH THE BREAKING SYSTEM. I BELIEVE I'VE PURCHASED A COMPLETE LEMON. THE CURRENT MILEAGE ON THE VEHICLE IS 27700 MILES. THERE IS NO WAY I SHOULD BE HAVING THIS MANY PROBLEMS AS FREQUENTLY AS I HAVE BEEN HAVING. THE CAR'S STEERING PULLS TO THE LEFT AS WELL. I SHOULD NOT HAVE TO REPLACE TIRES ONLY AFTER TWO YEARS OF DRIVING AFTER PUTTING NITROGEN AS ADVISED. I'VE NOTICED A NOISE WHEN TURNING THE STEERING TO THE LEFT AS WELL AS IF THE LEFT TIRE ROD OR AXLE WANTS TO BREAK -- WEIRD FEELING TURN THE CAR. THE ALARM SYSTEM IS FAILING TO LOCK ALL OF THE DOORS -- ONLY THE DRIVERS DOOR. -- DEALERS SOLUTION...PURCHASE A NEW ONE ??? REALLY? *TR
Steering, Power train, Wheels, Dec 18, 2012, crash
THE CAR IS A YEAR OLD. AS THE PASSENGER WAS TURNING LEFT TRAVELING APPROX 25-30MPH THE CAR STARTED TO SHAKE VIOLENTLY AND THEN THE WHEEL CAME OFF THE FRONT PASSENGER SIDE. THE CONTROL ARM ASSEMBLY FAILED ALLOWING THE WHOLE WHEEL/DRIVE ASSEMBLY TO COME OFF SLAMMING THE FRONT RIGHT SIDE OF THE CAR DOWN, YANKING THE CAR TOWARD ONCOMING TRAFFIC. *TR
Power train, Fuel/propulsion system, Sep 28, 2012
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE HESITATED TO ACCELERATE AS THE CONTACT DEPRESSED THE ACCELERATION PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER INSPECTION WHERE IT WAS ADVISED THAT THERE WAS A FAILURE WITH THE FUEL PUMP. THE FUEL PUMP WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE SURGED WHEN DRIVING AND PULLED TO ONE SIDE ABNORMALLY. THE VEHICLE WAS TAKEN TO DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 28,710.
Power train, Electrical system, Exterior lighting, Aug 28, 2012
MY SKID LIGHT WARNING LIGHT KEPT COMING ON. THEY SAID A BRAKE LAMP SWITCH WAS PULLING A FAULT CODE, SO THEY REPLACED IT. NINE MONTHS LATER MY SKID LIGHT WARNING WAS RANDOMLY COMING ON AGAIN. THEY RAN A TEST AGAIN SAYING IT WAS A FAULTY BRAKE LAMP SWITCH AGAIN. BEFORE I COULD GET IT IN FOR REPAIRS THE TRANSMISSION RANGE SENSOR MALFUNCTION ON AUG 14 2012. PICKED UP MY CAR AGAIN AND THE SKID TRACTION WARNING LIGHT CAME ON AGAIN. I TOOK IT IN AGAIN THIS TIME THE TCS LIGHT WAS ON AND THE SHIFTER WAS NOT RELEASING.THEY TESTED THE BRAKE SWITCH CIRCUIT AND FOUND NO POWER TO THE BRAKE SWITCH. THEY REPLACED THE FUSE BOX AND HARNESS CABLE. I HAVE CALLED THREE DIFFERENT DEALERSHIPS SERVICE DEPARTMENTS AND THEY ALL SAY THERE IS A PROBLEM WITH THE BRAKE LAMP SWITCH CAUSING THE TCS WARNING LIGHT TO COME ON. IF IT IS EFFECTING OTHER CARS THERE MOST BE A NATIONAL PROBLEM AND SHOULD BE A RECALL BEFORE THERE IS A FATALITY. I HAVE HAD THIS CAR FOR 2 YEARS NOW AND HAD IT IN FOR ELECTRICAL PROBLEMS OVER EIGHT TIMES. *TR
Power train, Jul 19, 2012
I HAVE AN AUTOMATIC TRANSMISSION 2011 HYUNDAI SONATA GLS, AND THE CAR SEEMS TO HAVE TROUBLE SHIFTING GEARS. IT DOES NOT HAPPEN ALL THE TIME - MAYBE ABOUT ONCE OR TWICE A WEEK, USUALLY ON MY WAY TO WORK OR COMING HOME FROM WORK. I REVERSE OUT OF MY DRIVEWAY AT HOME AND REVERSE OUT OF MY PARKING SPOT AT WORK. I TURN MY CAR ON AND SHIFT MY CAR INTO REVERSE, I HEAR A THUMP AND A VERY SLIGHT LUNGE WITHOUT EVER TAKING MY FOOT OFF OF THE BRAKE. WHEN I SHIFT IT TO FORWARD DRIVE, IT SHIFTS AS IT SHOULD. THEN, AS I PRESS ON THE GAS PEDAL FROM 0-20 MPH, THE VEHICLE SEEMS TO LURCH INTO THE NEXT GEAR. IT LURCHES AGAIN WHEN I SPEED UP TO 30-40 MPH. AS I TRAVEL ON THE INTERSTATE BETWEEN 40-80 MPH, I CAN FEEL THE CAR LURCH INTO A LOWER AND HIGHER GEARS AS I LET MY FOOT OFF THE GAS PEDAL AND ACCELERATE. IT IS USUALLY TEMPORARILY FIXED BY TURNING THE ENGINE OFF AND THEN BACK ON AGAIN. WHEN I SAY "LURCH", IT FEELS LIKE THE CAR DECREASES SPEED FOR A SPLIT SECOND AND THEN RESUMES PROPER SPEED QUICKLY. IT'S BEEN GOING ON FOR ABOUT THREE OR FOUR MONTHS, BUT SINCE THE WEIRD GEAR SHIFTING HAPPENS SO RARELY, I DIDN'T THINK TO LOOK IT UP AND DO SOME INTERNET RESEARCH UNTIL NOW. IT APPEARS LIKE A GOOD AMOUNT OF PEOPLE ARE HAVING THIS SAME PROBLEM. *TR
Power train, Electrical system, Visibility, Latches/locks/linkages, Engine, Jul 9, 2012
3X THE DRIVER WINDOW BUTTON IS INOPERABLE. WOULD TURN OFF CAR AND THEN IT WOULD AGAIN WORK. THE WORST ISSUE IS THIS: STARTED UP CAR THIS MORNING 7-9-12 (THIS IS THE 3RD OCCURRENCE) AND THE DOORS DO NOT LOCK, THEN I PUT IT IN REVERSE AND IT GOES ABOUT 2 FEET AND IT APPLIES THE BRAKES. I NOTICED EACH TIME THE GEAR CONSOLE DOES NOT LIGHT UP. THE CAR ACTUALLY DOES NOT GO INTO GEAR. EACH TIME I HAVE TURNED OFF THE IGNITION AND RESTARTED IT AND IT WORKS FINE. IT'S GOING TO THE SHOP FOR THE 30K CHECK UP AND THIS WILL BE BROUGHT UP. THE DRIVERS WINDOW HAS BEEN BROUGHT UP AND THE DEALER HAS SAID THERE WAS NO PROBLEM. WRONG. THERE IS WHEN IT DOESN'T WORK. I HAD ONE OF THESE IN 2001 AND IT TOO HAD ELECTRICAL ISSUES. MY NEIGHBOR JUST SOLD THEIR 05 SONATA DUE TO ELECTRICAL ISSUES. *TR
Power train, May 10, 2012
MY BRAND NEW 2011 HYUNDAI SONATA 2.4L GLS ENGINE BLEW UP AT 18,000 MILES ON I-10, 670 MILES FROM OUR HOME. WE HAD THE CAR FULLY SERVICED PRIOR TO OUR TRIP, 10 DAYS TO BE EXACT. THIS WAS THE SECOND LONG DISTANT ROAD TRIP, WITH THIS NEW CAR. WE ALMOST LOST OUR LIFE. WHAT SAVED US WAS AN EXIT WE WERE APPROACHING AT THE TIME, AND EXPERIENCE DRIVING. IT SOUNDED LIKE PARTS WAS FLYING IN EVERY DIRECTION. THIS STORY WOULD NOT HAVE GOTTEN OUT IF WE WERE DEAD. BUT, WE ARE ALIVE AND WELL AND READY TO TELL THE WORLD OUR STORY. UP SET AND CONFUSED AT THAT MOMENT THE CAR STOPPED, WE JUST COULD NOT BELIEVE THAT A BRAND NEW CAR WOULD BLOW AN ENGINE. THE TOW TRUCK TOWED THE VEHICLE TO THE NEAREST HYUNDAI DEALERSHIP CLOSE BY 15 MILES AWAY. THE DEALER SERVICE MANAGER LOOKED AT THE CAR AND DETERMINES THE ENGINE MUST BE REPLACE. HE CALLED TO ORDER A NEW ENGINE. THE ENGINE FOR 2011 SONATA 2.4L GLS WAS SECOND OR THIRD IN LINE ON THE BACK ORDER LIST. I WAS SO VERY WRONG ABOUT HYUNDAI MOTORS INC. AFTER THE DEALERSHIP GOT US BACK ON THE ROAD WE WERE FORGOTTEN. ALL THE COMPLAINTS AND REPORTS I FOUND ON THE INTERNET MADE ME ANGRY THAT ALL THIS INFORMATION WAS NOT IN THE MEDIA SOONER TO ALERT PEOPLE BEFORE THEY TOOK A BITE OF THAT ROTTEN PRETTY SHINY APPLE LIKE ME AND MY WIFE.MY OPINION, OF AN OLD MECHANIC, THIS ENGINE IS A TIME BOMB. *TR
Power train, Electrical system, May 9, 2012
THE ENGINE FAILED TO START. WHEN YOU PRESS ON THE START PEDAL, IT WOULD "LOCK" UP AND NOT RECOGNIZE THE AUTOMATIC KEY IN THE VEHICLE. TOOK IT TO A DEALER WHO SAID THE BRAKE SWITCH NEEDED REPLACING. NOW, AT THE END OF APRIL, AGAIN, IT IS HAPPENING. IT IS GOING IN AGAIN THIS WEEK FOR THE SAME SITUATION. ALSO AT THE SAME TIME THE ESC ELECTRONIC STABILITY CONTROL LIGHT GOES ON RANDOMLY AND STAYS ON UNTIL THE ENGINE IS RESTARTED. I USED THE OVERRIDE PROCEDURE SOMEONE ELSE MENTIONED TO GET THE CAR GOING -- DEPRESS AND HOLD THE BRAKE PEDAL FOR 30 SECONDS. EVEN ONCE THE ENGINE STARTED, THE GEAR SHIFT REMAINED STUCK IN PARK AND TOOK AWHILE TO TAKE IT OUT OF THIS POSITION. WHEN I WAS IDLING IN PARK TODAY, THE SAME THING HAPPENED WHICH TOLD ME THE SITUATION WAS GETTING WORSE. *TR
Power train, Apr 26, 2012, crash
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE DOWN SHIFTED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE DRIVER CROSSED INTO ANOTHER LANE AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT NO WARNING LAMPS ILLUMINATED. A POLICE REPORT WAS FILED AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED A MINOR INJURY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 2,000.
Power train, Apr 25, 2012
PURCHASED BRAND NEW ON JUNE 18, 2010 FOR MY WIFE... HYUNDAI SONATA GS. SHORTLY AFTER PURCHASING THE VEHICLE, WE BEGAN EXPERIENCING PROBLEMS WITH THE CAR JERKING/BUCKING/SLIPPING IN ALL GEARS AT ALL SPEEDS (RANDOM OCCURRENCE) EVEN WHEN THE VEHICLE IS TRAVELING AT A STEADY SPEED WHILE USING CRUISE CONTROL. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP HERE IN DOUGLASVILLE, GA SIX TIMES FOR REPAIR WHICH HAS INCLUDED REPLACEMENT OF THE TRANSMISSION, REPROGRAMMING OF THE PCM, AND REPLACEMENT OF THE TCM. NONE OF THESE ATTEMPTS AT REPAIR HAVE FIXED THE ISSUE. MY WIFE IS THE PRIMARY DRIVER OF THIS VEHICLE AND HAS COME EXTREMELY CLOSE TO BEING INVOLVED IN CRASHES AS A RESULT OF THIS PROBLEM AS THE CAR HESITATES/STALLS FOR SEVERAL SECONDS AFTER THESE INCIDENTS OCCUR. IT HAS HAPPENED SEVERAL TIMES AS SHE HAS ATTEMPTED TO MERGE ONTO THE EXPRESSWAY'S HERE IN METRO ATLANTA (#2 IN THE NATION FOR TRAFFIC). PLEASE NHTSA... THERE IS SOMETHING SERIOUSLY WRONG WITH THE POWERTRAIN IN THESE VEHICLES AND HYUNDAI NEEDS TO FIGURE OUT WHAT IT IS AND GET IT FIXED! *TR
Power train, Electrical system, Equipment, Mar 28, 2012
FROM: CONSUMERAFFAIRS@HMAUSA.COM SUBJECT: RE: HYUNDAI SONATA 2011 DATE: TUE, 6 MAR 2012 18:01:34 -0700 DEAR JAVIER RIVERA: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE APPRECIATE THE OPPORTUNITY TO ASSIST YOU, BUT WE APOLOGIZE FOR THE CIRCUMSTANCES THAT PROMPTED YOUR CONTACT. WE WOULD LIKE TO REFER YOU TO YOUR SERVICING DEALERSHIP FOR THE DIAGNOSIS OF YOUR BATTERY CONCERN PRIOR TO ANY DECISIONS BEING MADE ABOUT A BUYBACK SITUATION. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE YOU BUT WE NEED ADDITIONAL INFORMATION REGARDING YOUR SITUATION TO REVIEW YOUR CASE FURTHER. ONCE YOU HAVE CONTACTED YOUR DEALERSHIP FOR THE REPAIR DETAILS, PLEASE CONTACT US WITH THE DEALERSHIP CONTACT INFORMATION THAT INCLUDES WHO IS WORKING WITH YOU AND WHAT THEY ARE OFFERING TO DO TO ADDRESS YOUR CONCERNS. WE HAVE DOCUMENTED YOUR COMMENTS. YOUR CASE NUMBER 4751061 CAN BE REFERENCED IF WE CAN PROVIDE FURTHER ASSISTANCE. THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. TO: CONSUMERAFFAIRS@HMAUSA.COM SENT: MON, 05 MAR 2012 20:55:27 -0700 SUBJECT: HYUNDAI SONATA 2011 TO WHOM IT MAY CONCERN, I AM THE OWNER OF A HYUNDAI SONATA HYBRID 2011. I RECENTLY BOUGHT THE CAR IN NOVEMBER 2011. I WAS VERY EXCITED OF BUYING MY FIRST HYBRID AND THE SIGNIFICANT SAVINGS IN GAS. I HAVE BEEN HAPPY WITH THE CAR, ALTHOUGH I HAVE REALIZED THAT THE SAVINGS IN GAS WERE GOOD IN THE BEGINNING, BUT HAVE DRAMATICALLY DECREASE LATELY. I THOUGHT IT WAS OUR DRIVING AND HAD NOT PAID TOO MUCH ATTENTION TO THIS UNTIL YESTERDAY WHEN THE FOLLOWING INCIDENT OCCURRED. YESTERDAY, SUNDAY MARCH 4, 2012, AROUND 9:00 AM ON OUR WAY TO CHURCH WITH THE ENTIRE FAMILY, WHILE MY SON, 15 YEARS OLD WITH A LEARNERS PERMIT. OUT OF THE BLUE THE CAR JERKED, STALLED AND COMPLETELY LOST POWER ON SOUTHWEST PARKWAY. MY SON, AN INEXPERIENCE DRIVER, TOTALLY PANIC AND ALMOST CRASHED INTO A PASSING CAR. THE CAR WAS TOWED TO THE DEALER, ROUND ROCK HYUNDAI IN TX. TODAY THE DEALER WAS UNABLE TO GIVE ADDITIONAL IN
Power train, Mar 10, 2012
DURING LIGHT TO MODERATE ACCELERATION THE TRANSMISSION WITHOUT WARNING GOES BACK INTO A LOWER GEAR ( 1ST GEAR ). MY FIRST REACTION IS TO LET OFF THE ACCELERATOR DUE TO HIGH RPM. WHEN THIS HAPPENED THE CAR BEHIND ME ALMOST REAR ENDED ME. I HAVE TAKEN THE CAR TO THE DEALER ONCE ALREADY AND I AM TAKING IT BACK AGAIN. UNFORTUNATELY THIS IS AN INTERMITTENT PROBLEM. HAS HAPPENED 4 TIMES SINCE JAN 2012. MY MAIN CONCERN IS SOMETIMES WE HAVE ARE GRANDDAUGHTER WITH US AND AM AFRAID THAT THIS COULD CAUSE A ACCIDENT. *TR
Power train, Electronic stability control (ESC), Feb 27, 2012
UNABLE TO SHIFT THE CAR INTO DRIVE FROM PARK. WHILE STOPPED AT A RED LIFT THE CAR FAILED TO ACCELERATE WHEN PRESSING ON THE GAS. HAD TO PLACE THE CAR IN PARK AND TURN IT OFF. WHEN CAR WAS STARTED AGAIN IT FAILED TO BE PLACED INTO DRIVE. HAD TO KEEP RESTARTING CAR TO GET IT TO SHIFT INTO GEAR. ESC LIGHT COMES ON WHEN THIS HAPPENS AND SAFETY ON EVEN AFTER ABLE TO SHIFT INTO PARK. ESC DOES NOT WORK PROPERLY WHEN THIS OCCURS. CAR DOES NOT HANDLE PROPERLY WHILE ON ICE, SNOW OR WET GROUND. *TR
Power train, Equipment adaptive/mobility, Feb 23, 2012
AFTER PURCHASING THIS VEHICLE BRAND NEW, I CONTINUALLY COMPLAINED TO HYUNDAI DEALERSHIPS THAT THE DRIVERS FLOORMAT WAS NOT REMAINING SECURE AND WOULD SLIDE UP ONTO THE ACCELERATOR. MOST DEALERSHIPS SIMPLY REATTACHED THE MAT TO THE TETHER ATTACHED TO THE CARPET. I CONTINUALLY COMPLAINED THAT THIS WAS NOT SUFFICIENT BECAUSE UPON ENTERING THE VEHICLE THE MAT SLID OFF THE TETHER AND WOULD BEGIN ITS JOURNEY FORWARD. WHILE DRIVING, AT VARIOUS TIMES, MOVING ONES FOOT FROM THE BRAKE TO THE ACCELERATOR WOULD THEN CREATE PROBLEMS WITH SUDDEN ACCELERATION. FINALLY, A DEALER IN SCRANTON PA., DICKSON CITY HYUNDAI DECIDED TO ORDER NEW FLOOR TETHERS. AFTER MONTHS - I RETURNED TO HAVE AN OIL CHANGE AND THEY ADVISED THE TETHERS WERE NOT THERE .. AGAIN, AFTER AN EXTENDED PERIOD OF OVER THREE WEEKS OF MY CAR LEFT AT THE DEALERSHIP AS IT WAS A HAZARD TO DRIVE, THEY REPLACED THE CARPET AND TETHERS THAT ATTACH TO IT. THREE WEEKS THIS CAR SAT AT THE DEALERSHIP FOR TETHERS. DURING THIS PERIOD, I INVESTIGATED THIS MAKE, MODEL AND YEAR VEHICLE ON THE INTERNET. LOW AND BEHOLD, THIS IS A COMMON COMPLAINT. THAT IS: THE FRONT DRIVER FLOOR MAT DOES NOT STAY ATTACHED TO THE TETHERS AND SLIDES UP ONTO THE ACCELERATOR CAUSING SUDDEN ACCELERATION. MOST MEMBERS WRITING THE COMPLAINT SAID HYUNDAI DID NOT WANT TO MAKE THE REPAIR. *TR
Power train, Dec 19, 2011
THE FIRST TIME I THOUGHT SOMETHING STRANGE WAS GOING ON WITH MY NEW CAR (PURCHASED WITH 16,000 MILES ON IT) AT THE 18,000 MILE MARK. . THE CAR WAS STUCK IN 4TH GEAR AND WOULD NOT CHANGE GEARS WITH THE AUTO STICK OR WITH THE PEDALS. I STOPPED THE CAR AND TRIED TO PULL OUT IN TRAFFIC BUT HAD NO POWER. I PULLED OVER ASAP AND TURNED THE CAR OFF (REBOOTED THE CAR) AND EVERYTHING WORKED AGAIN. ON THE DEC 17TH,2011, (3 WEEKS LATER) I WAS PULLING OUT OF A FRIENDS HOUSE AT 10PM AND EVERYTHING SEEM NORMAL. HOWEVER, AS THE CAR GOT TO ABOUT 15MPH THE TACH RACED OVER TO 5,000 RPMS AND THEN I HEARD A LOUD SLAM AND THE CAR SHOT FORWARD. I RECALLED THE LAST TIME THE CAR ACTED STRANGE SO I CHECKED TO SEE WHAT GEAR IT WAS IN AND SURE ENOUGH IT WAS AGAIN IN 4TH GEAR. WHEN I TRIED TO CHANGE GEARS IT WOULD NOT CHANGE GEARS JUST AS BEFORE. I PULLED OVER AND TIRED TO REBOOT THE CAR AGAIN, BUT THIS TIME IT DID NOT FIX ITSELF. I HAD TO DRIVE 30MILES HOME, SO I GOT ON THE INTERSTATE AND HEADED HOME. THE TACH RACED A FEW TIMES, BUT BECAUSE THE CAR STAYED IN 4TH GEAR I MAKE IT HOME SAFELY. WHEN I GOT HOME I DISCOVER THE REVERSE WAS GONE OUT AS WELL. NOW FOR THE GOOD NEWS, I RESEARCHED THE ISSUES ONE THIS AND A FEW OTHER SITE AND DISCOVER I WAS NOT THE ONLY ONE WITH THIS PROBLEM. I TOOK MY CAR TO THE DEALER THIS MORNING AND ASKED FOR A NEW TRANSMISSION. THE SERVICE TECH GOT ME A LOANER IN LESS THAN 30MINS I WAS ON MY WAY. SAME CAR AND COLOR. I GOT A CALL FROM THE DEALER A COUPLE OF HOURS LATER SAYING THEY WERE GOING TO REPLACE THE ENTIRE TRANSMISSION. WHILE AND I NOT HAPPY THAT MY NEW CAR REQUIRED A NEW TRANSMISSION AFTER ONLY 3500 MILES OF ME DRIVING IT AND UNDER 20,000 TOTAL MILES, I AM VERY HAPPY HOW THE DEALER HANDLED THE ENTIRE ISSUE. HATS OFF TO EASTERN SHORE H OF DAPHNE, ALA AND THANK GOD I GOT THE 100,000 EXTENDED WARRANTY. WILL UP DATE WHEN I GET MY CAR BACK IN 5 DAYS. *TR
Engine and engine cooling, Power train, Oct 18, 2011
WHILE DRIVING ON THE FREEWAY I EXPERIENCED A LARGE JOLT WHICH RESULTED IN AN UNEXPECTED SHIFT IN THE TRANSMISSION GEAR WHERE MY SPEED OF APPROX. 65 MPH AT 2000 RPM DROPPED TO 45 MPH AT APPROX 3800 RPM. HAD THE FREEWAY TRAFFIC NOT BEEN LIGHT AT THE TIME, THIS COULD HAVE CAUSED AN ACCIDENT. ALTHOUGH THE TRANSMISSION INDICATOR SHOWED IT WAS IN "D", THE GEAR WAS PROBABLY CLOSER TO 2ND GEAR. I PULLED OFF THE FREEWAY AND SHIFTED FROM D TO R TO N TO P, HOWEVER IT SEEMED THAT IT WAS LOCKED IN 2ND GEAR. I MANAGED TO DRIVE IT IN THAT GEAR TO THE LOCAL HYUNDAI DEALER. HOWEVER ONCE THE ENGINE WAS SHUTOFF AND RESTARTED, THE TRANSMISSION WAS BACK IN ITS NORMAL GEAR AND THEY WERE NOT ABLE TO DUPLICATE THAT EVENT. IN ADDITION, ACCORDING TO THE SERVICE REPRESENTATIVE, THE COMPUTER SHOWED NO PROBLEMS. AFTER DOING A SEARCH ON THE INTERNET, IT APPEARS THIS HAS HAPPENED TO OTHERS. *TR
Power train, Sep 15, 2011
I PLACED THE CAR IN PARK WHEN I GOT HOME FROM WORK WENT INSIDE MY HOUSE FOR A FEW MINUTES CAME OUTSIDE, WHEN I TURNED THE CAR ON AND TRIED TO TAKE IT OUT OF PARK IT WOULD NOT CHANGE GEARS. I TRIED IT FOR ALMOST 20MIN. I HAD TO TURN THE CAR OFF AND BACK ON A FEW TIMES FOR IT TO WORK. IT DOES IT ALMOST EVERYDAY. YESTERDAY 09/14/2011 I HAD TO DRIVE THE CAR AWAY FROM MY JOB DUE TO AN EMERGENCY AND IT WOULD NOT CHANGE GEARS. I TRIED AFTER 10MIN AND JUST LEFT THE CAR BEHIND AND HAD TO GET A RIDE FROM A COWORKER. IF THIS WAS A LIFE OR DEATH SITUATION I WOULD LIKELY NOT MAKE IT DUE TO THIS SAFETY ISSUE. THIS IS AN ONGOING PROBLEM. *KB
Power train, Sep 12, 2011
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE INDICATOR LIGHT WOULD NOT ILLUMINATE AND HE WAS UNABLE TO ACCELERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED ON THE VEHICLE YET THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 29,799 AND THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Engine and engine cooling, Power train, Electrical system, Sep 7, 2011
WHEN PULLING OUT OF A PARKING LOT FROM A STOP THE SERVICE LIGHT CAME ON AND THE CAR'S READY LIGHT STARTED FLASHING. THE CAR LOST ALMOST ALL POWER WHILE I WAS IN THE CENTER OF THE ROAD. OTHER CARS WERE ABLE TO AVOID ME, BUT THEY COULD HAVE EASILY RAN INTO ME. SHUTTING THE CAR OFF AND RESTARTING IT RESTORED NORMAL OPERATIONS. *TR
Power train, Aug 27, 2011
2011 SONATA SE DROPPED TO 4TH GEAR AT 70 MPH WITH LOUD BANG HAPPENED ONCE AND PUT IN SHOP COMPUTER HAD CODE TO REPLACE MODULE AND SOMETHING ELSE PARTS ON ORDER SHIFT SOLENOID *TT
Power train, Aug 19, 2011
FOR THE SECOND TIME, IN INTERSTATE HIGH SPEED TRAFFIC (70MPH) THE CAR WITHOUT WARNING DOWNSHIFTED. A THUNDEROUS CLUNK IS ACCOMPANIED BY THE CAR LURCHING AS IT DEACCELERATES THEN ALMOST IMMEDIATELY RESUMES SPEED. BUT INSTEAD OF THE ENGINE BEING AT 1800 RPM ITS CLOSER TO TWICE THAT. IN BOTH CASES THE DRIVER BEHIND ME THOUGHT THAT I BRAKED INTENTIONALLY AND NEARLY REAR ENDED ME. THE CAR IS THEN STUCK IN A LOWER GEAR AND IS DRIVEABLE WITH EXTREMELY POOR RESPONSE. I HAD IT TOWED ONCE AT THE DEALER'S REQUEST AND THE LAST TIME I WAS ABLE TO DRIVE IT TO A DIFFERENT NEARBY DEALER TO DEMONSTRATE THAT UNQUESTIONABLY THE CAR WAS STUCK IN ONE GEAR. IT IS AN AUTOMATIC. I'M SKEPTICAL THAT EITHER DEALER HAS ANY CLUE TO WHAT IS WRONG. I WON'T LET ANYONE IN THE FAMILY BESIDES ME DRIVE THE VEHICLE AS I'M AFRAID FOR THEIR SAFETY. IT HAS LESS THAN 7000 MILES AND IS 8 MONTHS OLD. THE FIRST EVENT WAS OVER 1000 MILES AGO AND ABOUT 5 WEEKS EARLIER. *TR
Power train, Aug 8, 2011
I HAVE A 2011 HYUNDAI SONATA SE, I HAVE BROUGHT IT TO THE DEALERSHIP 3 TIMES WITH THE SAME ISSUE. I KNOW THERE IS SOMETHING WRONG WITH THE TRANSMISSION AND THEY KEEP TELLING ME THAT THEY CANNOT DUPLICATE THE ISSUE AND SEND ME ON MY WAY. IT HAS HAPPENED NUMEROUS TIMES WHEN MY FIANCE OR I HAVE DRIVEN IT, NOW MY DAUGHTER (WHO JUST GOT HER LEARNER'S PERMIT) HAD IT HAPPEN TO HER. THE TRANNY SLIPS, IT MAKES A LOUD CLUNK WHEN TRYING TO GO IN REVERSE THEN THE CAR WILL NOT MOVE. I HAVE TO PUT THE CAR IN PARK, TURN IT OFF AND ON AGAIN THEN TRY AGAIN! OTHER TIMES I WILL BE DRIVING AND THE CAR REVS UP AND WONT MOVE THEN SLIPS INTO GEAR AND THEN CLUNKS BACK IN GEAR AGAIN CAUSING THE CAR TO BUCK. I DON'T KNOW WHAT HAS TO HAPPEN BEFORE THIS GETS FIXED!! OR HURT! WHICHEVER COMES FIRST! I AM OVER THIS!!! I NEED A CAR THAT WORKS!! I AM SO FRIGHTENED TO HAVE MY KIDS DRIVE THE CAR ONLY FOR SOMETHING BAD TO HAPPEN AND THEM NOT KNOWING HOW TO HANDLE IT SCARES THE [XXX] OUT OF ME!!! THAT IS A LAWSUIT IN THE MAKING!! SOMEONE PLEASE HELP!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine and engine cooling, Power train, Electrical system, Exterior lighting, Jul 21, 2011
I HAVE OWNED MY 2011 HYUNDAI SONATA FOR ONE YEAR. ON JULY 15, 2011, I WENT TO START THE CAR AND I COULD NOT DEPRESS THE BRAKE OR START THE CAR. THE ACC STUFF WOULD COME ON BUT NO IGNITION TO THE MOTOR. I TRIED AND TRIED TO START IT AND ENDED UP CALLING THE DEALERSHIP. I WAS TOLD TO "KICK" THE BRAKE PEDAL "HARD" SEVERAL TIMES; WHICH I DID. I FINALLY GOT IT STARTED AND DROVE IT TO THE DEALERSHIP. I WAS TOLD "BRAKE LIGHT SWITCH" REPLACED. LEFT THE DEALERSHIP AND DROVE TO MY OFFICE AND WHEN I WENT TO TRIED TO START THE CAR TO LEAVE THE CAR WOULD NOT START, BUT THIS TIME I HAD TO CALL ROADSIDE ASSISTANCE FOR THE CAR TO BE TOWED BACK TO DEALERSHIP. DEALERSHIP TOLD ME THEY REPLACED BRAKE LIGHT SWITCH AGAIN. NOW THE TRACTION CONTROL LIGHT COMES ON AND MY BRAKE LIGHTS ARE NOT WORKING. WHEN I DID GET IT TO START THE CAR WOULD NOT GO INTO ANY GEAR; IT JUST WAS LOCKED IN PARK. WELL, YESTERDAY, JULY 20, 2011 THE CAR HAD TO BE TOWED AGAIN BECAUSE OF ALL THE SAME PROBLEMS. SO, THE CAR HAS BEEN BACK TO THE DEALERSHIP THREE TIMES WITHIN THE PAST FIVE DAYS; TWO OF WHICH THE CAR WAS TOWED. I AM VERY CONCERNED ABOUT MY SAFETY BECAUSE I BELIEVE THE BRAKES HAVE SOMETHING TO DO WITH THE AIR BAGS NOT TO MENTION THE UNKNOWN ELECTRICAL ISSUES. *KB
Engine and engine cooling, Power train, Electrical system, Jul 20, 2011
I HAVE A 2011 HYUNDAI SONATA. I PURCHASED THE CAR IN AUGUST OF 2010. ABOUT A MONTH AFTER OWNING THE VEHICLE, THE ENGINE LIGHT CAME ON. WHEN I TOOK IT TO THE DEALER, THEY RECORDED THE CODE AND THEN SAID IT WAS THE AC. I WAS ASKED TO WAIT 15 SECONDS BEFORE TURNING THE AC ON AFTER STARTING CAR. SO I DID THAT. ABOUT A WEEK OR SO LATER, THE LIGHT COMES ON AGAIN. TAKE IT BACK TWICE AFTER THIS, THEY RECORD THE CODE AND THEN THE SWITCH IS REPLACED. I MAINTAIN MY CAR WITH ALL MAINTENANCE REQUESTED AND I DRIVE IT ON THE HIGHWAY. I HAD THE TIRE LIGHT COME ON A FEW MONTHS LATER - WAS TOLD IT WAS THE TEMPERATURE. THAT EVENTUALLY WENT OFF. NEXT WAS THE ENGINE LIGHT YET AGAIN. THIS TIME IT OCCURRED AFTER I TOOK THE CAR IN ON JUNE 17TH FOR AN OIL CHANGE. THEY TOLD ME A RECALL WAS ON THE TRANSMISSION AND THEY DID THE RECALL UPDATE. IMMEDIATELY AFTER THIS UPDATE, THE CAR DROVE TERRIBLY. VERY LOUD, VERY ROUGH. ABOUT A WEEK AFTER THIS UPDATE, THE CAR BREAKS DOWN IN THE PARKING LOT. IT HAS DONE THIS NOW ABOUT 5 OR 6 TIMES SINCE JUNE (TODAY IS JULY 20TH). I TAKE IT TO THE DEALER AND TOLD I NEED THE ENGINE LIGHT ON IN ORDER TO REPAIR. THE LIGHT NEEDS TO COME ON TWO OR THREE TIMES BEFORE HYUNDAI WILL REPLACE. THE ENGINE LIGHT SOMETIMES COMES ON, SOMETIMES DOES NOT, BUT IT IS GUARANTEED TO BREAK DOWN. IT IS MOST DEFINITELY THE TRANSMISSION AS IT WILL STALL AND THEN HESITATE. THE LIGHTS ON THE GEAR SHAFT GO AWAY COMPLETELY AND THE DASH LIGHTS GO AWAY SO YOU HAVE NO IDEA IF YOU ARE IN PARK, REVERSE, ETC. LAST TIME MY ENGINE LIGHT CAME ON, IT WENT BACK OFF THAT NIGHT. THE PROBLEM CONTINUES AND HYUNDAI CAN'T SEEM TO FIX. I READ ONLINE FROM A GENERAL SEARCH ON THIS CAR THAT THIS IS A RESOUNDING ISSUE ACROSS THE BOARD WITH OTHERS AS WELL. I AM FRUSTRATED AND SOMETHING SHOULD BE DONE. I CALLED CORPORATE AND GOT NOWHERE. I CONTINUE TO GET THE RUNAROUND. THEY SHOULD BE INVESTIGATED BEFORE SOMEONE DIES FROM THEIR TRANSMISSION ISSUE/LACK OF CONCERN FOR THE SAFETY AND WELLBEING OF THEIR DRIVERS. *KB