2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: service brakes
174 reports, newest first. Show all
Electrical system, Service brakes, Engine, Jun 14, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED AND THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE MECHANIC. THE FAILURE WAS DIAGNOSED AS AN ENGINE ISSUE. THE VIN WAS INCLUDED IN AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS 112,000.
Service brakes, Jun 6, 2016
MY CAR BATTERY STARTED DYING ON SEVERAL OCCASIONS IN MARCH 2015. ON MARCH 20TH, MY CAR WON'T START AGAIN AND THE REPAIR SHOP SAID THE BATTERY AND STARTER HAD DIED COMPLETELY AND I HAD TO REPLACE IT AT A COST OF $737.79. AFTER THE REPAIRS ON APRIL 13TH, MY CAR WON'T START AGAIN. I TOLD THE REPAIR SHOP THAT I NOTICED THE NIGHT BEFORE THAT MY BRAKES LIGHT WAS NOT GOING OFF. FIRESTONE TOWED THE CAR AT THEIR EXPENSE AND DID THE REPAIR TO THE BRAKES LIGHT AT NO COST BECAUSE I HAD ALREADY PAID CLOSE TO $738 TRYING TO RESOLVE THIS ISSUE. THEY FOUND THE ISSUE WITH 'STOPPER PAD'. I THEN SUBMITTED A REIMBURSEMENT REQUEST TO HYUNDAI FOR CAMPAIGN #136 BUT THEY ONLY REIMBURSED ME FOR $157 AND REFUSES TO REFUND THE BALANCE. MY CAR ON NUMEROUS OCCASIONS DID NOT START. THE ISSUES WITH MY CAR WAS THE BRAKE LIGHT STAYING IN AND KILLING MY BATTERY AND AFFECTING MY CAR IN GENERAL. WHEN FIRESTONE BILLED ME FOR THE REPAIRS THEY SAID SHOULD BE DONE, THE CAR CONTINUED TO HAVE ISSUES UNTIL I NOTICED THE BRAKES LIGHT WAS STAYING ON. FIRESTONE TOWED MY CAR AND REPAIR THE ISSUE AT THEIR EXPENSE. IF IT WAS NOT RELATED WHY WOULD THEY REPAIR MY VEHICLE AT THEIR EXPOSE? I WILL FILE A COMPLAINT WITH NATIONAL SAFETY ADMINISTRATION. THIS IS TOTALLY UNFAIR.
Service brakes, May 25, 2016
I HAVE NOT RECEIVED AN EXACT ANSWER AS TO WHY WHILE DRIVING ON A CITY STREET, EVERY TIME I PRESS THE BRAKES I HEAR A CLICKING SOUND; WHICH YOU CAN ALSO FEEL BY PLACING YOUR HAND ON THE GEAR SHIFT
Service brakes, Engine, Apr 1, 2016, crash
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED. THE BRAKES WERE REPAIRED THREE TIMES PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SALVAGE YARD. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. THE VEHICLE WAS DESTROYED.
Electrical system, Electronic stability control (ESC), Service brakes, Feb 9, 2016
TAKATA RECALL BRAKE LAMP STAYING ON WHEN TURN LIGHTS ON. CLICKING NOISE UNDER THE HOOD. CAR STALLING
Steering, Service brakes, Engine, Feb 1, 2016
FIRST, THIS IS MY 2ND COMPLAINT I'VE FILED. MY CAR HAS BEEN REPAIRED MANY TIMES FOR RECALLS (ONE IS BEING DONE CURRENTLY FOR THE SECOND TIME) AND OTHER WARRANTY REPAIRS. THIS IS THE LIST SO FAR: IDLER PULLY, TENSIONER ARM AND BELT, STEERING COLUMN (WHICH BROKE WHILE DRIVING AFTER I HAD TO GET 4 NEW TIRES AND 4-WHEEL ALIGNMENT (24000 MILES) THAT THEY SAID I HAD TO GET), PREMATURE STARTER FAILURE, SHORT BLOCK, LEATHER AROUND GEAR SHIFTER WORE HOLE IN IT, AND MY CAR HAS NOW BEEN IN THE SERVICE DEPT. SINCE DEC. 17TH BECAUSE THE ENGINE FAILED AGAIN. THEY ORDERED A LONG BLOCK FOR IT BUT HYUNDAI MOTORS AMERICA CANNOT KEEP UP WITH GETTING THE ENGINES MANUFACTURED AND SENT TO ALL THE DEALERSHIPS FAST ENOUGH FOR THE RECALL.I AM NOW THE 12TH CAR DOWN ON THE LIST. I STILL HAVE ANOTHER OUTSTANDING RECALL FOR THE BRAKE STOP PAD, AND I NOTICED RECENTLY THE REARVIEW MIRROR IS FADED IN SPOTS (DARK WORN AREAS). I CONTACTED HYUNDAI MOTOR AMERICA PUBLIC RELATIONS HOTLINE. IT TOOK THEM 2 WEEKS TO GET BACK TO ME. THE MAN THAT CALLED ME ASKED FOR INFORMATION FROM ME, HE CALLED THE DEALERSHIP, AND THEN SENT ME A LETTER STATING THEY WOULD ONLY REIMBURSE ME A PORTION OF MY REPAIRS I HAD TO PAY FOR. IN THE LETTER, ALSO WAS A RELEASE OF LIABILITY FOR ME TO SIGN. THAT'S NOT GOING TO HAPPEN!!!! THE RELEASE WOULD HAVE MADE THEM NOT LIABLE TO PAST OR ANY FUTURE SITUATIONS, INCLUDING DEATH. HOW STUPID DO THEY REALLY THINK WE ARE? THEY'VE HAD WELL BEYOND AN ACCEPTABLE AMOUNT OF TIME TO TAKE CARE OF THESE RECALLS. IT'S TIME TO BUY THE VEHICLES BACK AND REBUILD THEIR IMAGE. IF NOT, THERE WILL BE MORE RECALLS OR EVENTS THAT COULD LEAD TO DEATH. HOLDING THEM ACCOUNTABLE IS THE ONLY ACCEPTABLE WAY TO HANDLE THIS.PEOPLE ARE STILL OUT THERE DRIVING UNSAFE VEHICLES!!
Service brakes, Jan 28, 2016, crash
AS I APPLIED THE BRAKES I COULD FEEL THE ABS TRYING TO KICK IN AND THEN THE CAR STARTED EXCELLERATING. I WAS APPROACHING A VERY BUSY STREET SO I PUT THE CAR INTO A SNOWBANK. I HAD THE CAR TOWED TO DEALERSHIP, IN FEAR OF DRIVING IT, TO GET OT INSPECTED. MIND YOU, THIS MAKE AND MODEL CAR HAS HAD SEVERAL RECALLS. WHILE IN SHOP THEY FIXED TWO RECALLS #'S 132 AND 136 AND THEN THEY DIAGNOSED THAT THE BRAKE SENSOR MALFUNCTIONED AND THAT THEY HAD TO RECODE IT. I WAS FORTUNATE TO HAVE AVOIDED WHAT COULD HAVE BEEN A MAJOR ACCIDENT. THEY, HYUNDAI, DON'T REALLY WANT TO STAND BEHIND THEIR PRODUCT ONCE IT'S PAST WARRANTY.
Power train, Service brakes, Engine, Jan 22, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V434000 (POWER TRAIN), 15V568000 (ENGINE), AND 15V759000 (SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Engine, Jan 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V586000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Engine, Jan 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 50 MPH OR HIGHER, THERE WAS AN ABNORMAL SOUND UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINING NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS ALSO SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Service brakes, Jan 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Service brakes, Engine, Jan 19, 2016
I HAVE COMPLIED WITH HYUNDAI IN REGARDS TO THE TWO RECALLS ON THE VEHICLE. ALTHOUGH, MY VEHICLE HAS SAT AT THE DEALERSHIP SINCE NOVEMBER 5TH 2015. THE DEALERSHIP HAS YET TO RECEIVE A NEW ENGINE FROM THE MANUFACTURER. FURTHERMORE, I STILL PAY PAYMENTS ON THE VEHICLE AND HAVE DONE SO BEFORE THE RECALL WAS RELEASED AS WELL AS EVEN AFTER IT WAS SENT TO THE DEALER, AS REQUESTED BY HYUNDAI. I SPOKE TO HYUNDAI TODAY AS TO AN UPDATE TO WHEN THIS WILL BE COMPLETED AND THEY DID NOT HAVE AN ANSWER. I SENT THEM A LETTER REQUESTING THAT THEY BUY BACK THE VEHICLE DO TO THE SAFETY CONCERNS AS WELL AS THE DELAY IN FIXING THIS MATTER. THEY DECLINED AND THIS IS WHY I AM FILING A COMPLAINT. THEY HAVE NOT OR HAVE THEY EVER TAKEN ACCOUNTABILITY FOR THESE ISSUES FROM MY STANDPOINT AND THE CAR HAS LOST SUBSTANTIAL VALUE DUE TO THESE ONGOING RECALLS. I AM PAYING ON A VEHICLE THAT IS NO LONGER WORTH THE PAYMENTS. I HAVE REQUESTED A BUY BACK DUE TO THE QUALITY OF THE PRODUCT HYUNDAI MADE. THEY FALSIFIED THEIR COMMERCIALS AND HYPED UP THE QUALITY OF THEIR PRODUCT AND NO LONGER ARE THEY STANDING BEHIND IT.
Service brakes, Engine, Dec 29, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE) AND 15V759000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Exterior lighting, Service brakes, Engine, Dec 17, 2015
"TAKATA RECALL" I WAS DRIVING ON THE INTERSTATE THE OTHER DAY AND MY CAR WAS SHAKING, SO SCARY. I'M NOT A MECHANIC, BUT I KNOW WHEN SOMETHING IS WRONG. THE LIGHTS ON MY CAR GETS SO HOT THAT THEY KEEP GOING OUT AND THE CAR IS A DRIFTER. I JUST HAPPEN TO ENTER MY VIN# IN THE SYSTEM AND I WAS SHOCK. I HAVE BEEN DRIVING THIS CAR NOT KNOWING MY CAR HAS 4 RECALLS ON IT. I WOULD LIKE TO GET ANOTHER CAR BECAUSE AT THIS POINT I DO NOT FEEL SAFE DRIVING MY FAMILY EVEN IF THEY SERVICED IT. JUST HEARING ALL THE PROBLEMS THAT WRONG WITH THIS CAR, I DO NOT FEEL SAFE. WHO DO I NEED TO TALK TO ABOUT THIS MATTER?
Service brakes, Engine, Dec 10, 2015
THERE WAS A RECALL ON THE BRAKE SWITCH FOR 2011 SONATAS. COINCIDENTALLY, I AM HAVING THE ISSUE ON MY CAR. ALTHOUGH I HAVE TO PAY $200 OUT OF POCKET FOR THIS, I SHOULD BE REIMBURSED AS THIS IS NOT COINCIDENTAL AND IT SHOULD HAVE BEEN RECALLED ON MY VEHICLE. NOW THE ENGINE IS BEING RECALLED. THIS VEHICLE IS TERRIBLE AND UNSAFE!
Service brakes, Hydraulic, Engine, Dec 7, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE STARTING THE ENGINE, A LOUD NOISE EMITTED FROM UNDER THE HOOD AND SMOKE RELEASED FROM THE EXHAUST SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,200. UPDATED 02/19/16*LJ THE CONSUMER ALSO STATED THERE WAS A RECALL ON THE BRAKES. UPDATE 02/22/16.*JB
Service brakes, Engine, Nov 24, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE BRAKE LIGHT WAS MALFUNCTIONING AFTER BEING REPLACED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,042.
Electrical system, Exterior lighting, Service brakes, Nov 19, 2015
TAIL LIGHT ASSEMBLY IS MELTING AROUND THE CONNECTOR FOR THE BRAKE LIGHT BULB. THE CONNECTOR AND BULB GET SO HOT THAT SURROUNDING PLASTIC AND CONNECTOR PLASTIC MELT CAUSING THE BRAKE LIGHT TO FAIL AND MAKING REPLACEMENT IMPOSSIBLE. HYUNDAI REPLACED TWO MELTED BRAKE LIGHT ASSEMBLIES ON THE PASSENGER SIDE AND ONE BRAKE LIGHT ASSEMBLY ON THE DRIVERS SIDE IN LESS THAN 4 YEARS. NOW THE DRIVER SIDE BRAKE LIGHT ASSEMBLY IS MELTING AGAIN. THIS IS A FIRE HAZARD AND A SAFETY HAZARD BECAUSE THE BRAKE LIGHT STOPS WORKING WHEN THE CONNECTOR MELTS. HYUNDAI REPLACED TWO ASSEMBLIES UNDER WARRANTY. I PAID $250 FOR ONE BRAKE LIGHT ASSEMBLY AND NOW HYUNDAI WANTS TO CHARGE ME $250 FOR THE FOURTH BRAKE LIGHT ASSEMBLY. THIS SHOULD BE RECALLED BY NHTSA. GOOGLING THE HYUNDAI 2011 BRAKE LIKE ASSEMBLY LIST MANY OTHER PEOPLE WITH THE SAME ISSUE. THIS IS A MANUFACTURING DEFECT THAT IS CAUSING A SAFETY HAZARD FOR 2011 HYUNDAI DRIVERS AND OTHER DRIVERS THAT ENCOUNTER CARS WITH THE FAILING BRAKE LIGHT ASSEMBLY.
Service brakes, Nov 12, 2015
THE FRONT BRAKES ON OUR HYUNDAI SONATA FAILED 9/17/15 FORCING MY DAUGHTER OFF THE ROAD USING THE EMERGENCY BRAKE. THIS IS A RESULT OF ON-GOING BRAKE PROBLEMS DATING BACK TO WHEN WE PURCHASED THIS CERTIFIED PRE-OWNED CAR 11/25/13. HYUNDAI REFUSED TO COVER THE REPAIR, SO WE PAID TO HAVE BRAKE PADS, ROTORS AND CALIPERS REPLACED. THIS IS THE 3RD SET OF BRAKES WE'VE PAID TO REPLACE IN LESS THAN 12,000 MILES. AFTER NUMEROUS CALLS AND CORRESPONDENCE WITH HYUNDAI CONSUMER AFFAIRS EXPLAINING THIS IS A LIFE THREATENING PROBLEM CAUSED BY DEFECTIVE BRAKE SYSTEM, THEY DID PAY FOR THE CALIPERS BUT REFUSED TO PAY FOR THE OTHER COMPONENTS. THE FRONT BRAKES HAD GRINDING NOISE SINCE WE BOUGHT THE CAR AND ONLY LASTED 2,743 MILES (DEALER TOLD US THIS CPO CAR HAD BRAND NEW BRAKES), THE SECOND SET ONLY LASTED 9,856 MILES. SINCE THE CALIPER WAS REPLACED 9/21/15, THERE IS NO MORE GRINDING. IT SEEMS CLEAR THAT THE DEFECTIVE CALIPER CAUSED THE PAD AND ROTOR FAILURE, BUT HYUNDAI DENIES THIS. WHEN SPEAKING WITH HYUNDAI CONSUMER AFFAIRS, THEY SAID 1)THEY HAD NO RECORD OF US OWNING THE CAR, 2) HAD NO RECALLS FOR THIS PROBLEM, AND 3) WE DID NOT PURCHASE AN EXTENDED WARRANTY (WE DID). I SUBSEQUENTLY FOUND ON THE HNTSB WEBSITE THAT THERE IS A RECALL FOR THE 2011 HYUNDAI SONATA BRAKES (ATTACHED) INVOLVING THE BRAKE CALIPERS. HYUNDAI HAS BEEN DISHONEST AND DECEITFUL DURING THIS ORDEAL. I WOULD TO FILE AN OFFICIAL NHSTB COMPLAINT AGAINST HYUNDAI TO 1) PREVENT OTHER CATASTROPHIC BRAKE FAILURES AND POTENTIAL FATALITIES, 2) OBTAIN REIMBURSEMENT FROM HYUNDAI FOR THE COST OF REPAIRS ($1,085.68, RECEIPTS ATTACHED) + INCONVENIENCE/TIME/PUNITIVE DAMAGES. ATTACHED ARE COPIES OF CORRESPONDENCE, REPAIR ORDERS, NHTSB RECALL, ETC. THANK YOU FOR ANY HELP YOU CAN PROVIDE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Service brakes, Oct 11, 2015
STEERING COLUMN CLICKS LOUDLY WHEN THE STEERING WHEEL MOVES LEFT OR RIGHT. IT DOES NOT MATTER IF THE VEHICLE IS MOVING OR IN PARK. THE PROBLEM OCCURRED ABOUT 100,000 MILES. THE VEHICLE IS NO LONGER UNDER WARRANTY, AND I HAVE NOTICED THERE ARE LOTS OF OTHER CARS OUT THERE WITH THE SAME PROBLEM. ALSO, WHEN TRAVELLING AT A HIGH RATE OF SPEED AND THE BRAKES ARE APPLIED THE STEERING WHEEL SHAKES VIOLENTLY. NO, IT DOESN'T NEED AN ALIGNMENT.
Exterior lighting, Service brakes, Engine, Oct 6, 2015
THERE ARE OPEN FACTORY RECALLS ON THIS CAR AND I HAVE NOT RECEIVED A LETTER TO FIX THE DEFICIENCIES BEFORE IT GETS TO BECOME AN ISSUE OF POTENTIAL PHYSICAL HARM ON THE ROADWAY. DRIVING DOWN THE ROAD THE FRONT SPRING JUST BROKE A SECTION OFF ABOUT A FOOT LONG, NOW DRIVES DANGEROUSLY BRAKES, TRANSMISSION, ENGINE, HEAD LAMPS, SUSPENSION
Electrical system, Service brakes, Engine, Sep 28, 2015
11/20/10: STEERING COLUMN SHAFT. 5/18/11: BRAKE SWITCH. CAR WILL NOT START OR SHIFT OUT OF GEAR. C1513 CODE. INTERNAL SHORT IN BRAKE SWITCH. 3/26/12: BRAKE SWITCH. CAR WILL NOT START. C1513 CODE. INTERNAL SHORT IN BRAKE SWITCH. SHIFT LEVER KNOB REPL. 8/5/13: BRAKE SWITCH. RECALL. REPL LEFT FRONT AXLE ASSEMBLY. 7/7/14: INHIB SWITCH-CHECK ENGINE LIGHT ON. CAR IS SHIFTING HARD, ESPECIALLY FROM P-R & THEN TO D. JOLTING SENSATION LIKE SOMEONE HIT FROM BEHIND. CODE P0705-TRANSM RANGE SENSOR MALF. 10/1/14: BRAKE TUBE. SHIFT LEVER CABLE. 10/16/14: CODE P0106: MAP SENSOR. FLEXIBLE COUPLING-CLICKING SOUND & WOBBLING WHEN TURNING. TOLD ME I WAS OVER 70K. INDICATED I WAS UNDER 70K WHEN I MADE THIS APPT. MGR WAIVED COST. 2/26/15: STARTER-WOULD NOT START-TOWED. 5/15/15: REAR PASSENGER BRAKE LIGHT-BULB BURNED OUT & MELTED INTO SOCKET. TAIL LAMP ALSO MELTED. TECH WAS ABLE TO HEAT & RESHAPE SOCKET. 8/3/15: BRAKE LIGHT SWITCH-CAR DEAD AFTER WORK. INTERNAL MALFUNCTION & CAUSED BRAKE LIGHTS TO STAY ON. HESITATION DURING ACCELERATION. DECLINED ACCURATE AUTO TO LOOK FURTHER AS CAR IS STILL UNDER WARRANTY SO I WILL TAKE IT TO HUB. IT IMPROVED. 8/25/15: BRAKE LIGHT SWITCH. SEVERE HESITATION-ALMOST REAR-ENDED FELT LIKE IT WOULD STALL (TECH NOTICED). INFORMED ACCURATE THE CAR WAS STILL UNDER WARRANTY SO I WILL TAKE IT TO HUB. HESITATION IMPROVED. 8/27/15: DIAG TESTING-HUB WAIVED COST OF DIAG TESTING-NO CODES FOUND. UNABLE TO DUPLICATE HESITATION. HESITATION OCCURRED WHEN LEAVING. 9/21/15: BRAKE LIGHT SWITCH-BRAKE LIGHTS ON. DRIVE SIDE BRAKE LIGHT IS OUT. HESITATION WORSE-FELT AS IF IT WOULD STALL! DRIVER SIDE BRAKE LAMP BULB. DRIVER SIDE TAIL LAMP OVERHEATED & WARPED. EVENTUALLY REPLACE TAIL LAMP ASSEMBLY. DECLINED FOR ACCURATE TO DO FURTHER TESTING ON THE HESITATION AS THE CAR WAS STILL UNDER WARRANTY SO I WILL TAKE IT BACK TO HUB. HESITATION IMPROVED. TO DATE, STILL DOES NOT RUN SMOOTH.
Vehicle speed control, Service brakes, Sep 15, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT AND THE ESC WARNING LIGHT RANDOMLY ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY HESITATED. WHILE DRIVING 45 MPH, THERE WAS A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE DEALER TWICE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE CONDITION PROGRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STOP LAMP BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) AND 14V433000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 50,800.
Steering, Service brakes, Jul 18, 2015
AN EXISTING RECALL (NHTSA CAMPAIGN NUMBER: 13V113000) INDICATES THAT FOR 2011 HYUNDAI SONATA THE STOP LAMP SWITCH MAY NOT FUNCTION CORRECTLY. THE RECALL NOTICE STATES THAT: "DURING THE AFFECTED MODELS' PRODUCTION PERIODS, SOME VEHICLES WERE EQUIPPED WITH STOP LAMP SWITCH ASSEMBLIES THAT MAY EXPERIENCE INTERMITTENT SWITCH POINT CONTACT. POTENTIALLY RESULT IN INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE,(WICH IS HAPPENING) INTERMITTENT ABILITY TO REMOVE THE VEHICLE'S SHIFTER FROM THE PARK POSITION( ALSO HAPPENING), OR INTERMITTENT OPERATION OF THE STOP LAMPS.(HAPPENING ALSO)" ALL OF THESE SYMPTOMS HAVE BEEN OBSERVED IN MY VEHICLE, YET THE BRAKE LIGHT SWTICH WAS REPLACED ON A ROUTINE SERVICE FOR A RECALL IN 2014. I WAS NOT EXPERIENCING ANY TROUBLE AT THAT TIME. NOW AT 65000 MILES AND LESS THEN ONE YEAR LATER MY BRAKES WONT TURN OFF WHEN MY CAR IS OFF RESULTING IN MY BATTERY TO DIE. HYUNDAI HAS HAD TO COME JUMP MY CAR THREE TIMES. WHEN I BROUGHT IT IN THEY SAID THEY ALREADY REPLACED IT AND ARE NO LONGER LIABLE FOR IT. NOW MY CAR IS STOPPING AND NOT ALLOWING ME TO ACCELERATE INTERMITTENLY DURING DRIVING THE VEHICLE. I ALSO SMELL BURNING RUBBER COMING FROM THE INSIDE BRAKE AREA NEAR THE SWITCH. SECONDLY, MY STEERING COULUM AND ALIGNMENT WERE OFF. I BROUGHT THE CAR IN TO HYUNDAI IN 2014 BECAUSE OF THE STEERING BEING VERY LOOOSE AND MAKING A KNOCKING NOISE WHEN YOU MOVED IT BACK AND FORTH. THEY SAID IT WAS THE COUPLING WICH THEY REAPLACED AND IT DID NOT RESOLVE THE MALFUNCTION. THEY THEN REPLACED THE STEERING RACK AND PERFOMED AN ALIGNMENT AND TIRE ROTATION WITH NEW TIRES. THE NOISE WENT AWAY BUT THE ALIGNMENT IS STILL TERRIBLY OFF. NOW WHEN I MAKE RIGHT TURNS IT MAKES A LOUD CLICKING NOISE AGAIN AND SHAKES AT 65MPH OR OVER. MY WARRENTY ENDED AT 60,000 MILES AND NOW NOTHING IS COVERED. I PAID FOR AN EXTENDED WARRENTY AT PURCHUSE OF WHICH THEY HAVE NO RECORD OF.
Service brakes, Jul 6, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS OFF, THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE REAR BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,544. ...UPDATED 09/22/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/01/15*JB