2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: steering
1,171 reports, newest first. Show all
Steering, Service brakes, Engine, Nov 18, 2016, fire
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE AND AN OIL CHANGE, THE TECHNICIAN STATED THAT THE VEHICLE NEEDED THREE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 15V568000 (ENGINE). SHORTLY AFTER THE DEALER'S REPAIRS, SMOKE EMITTED UNDER THE HOOD NEAR THE FRONT PASSENGER SIDE OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT FILED AN INCIDENT REPORT. THE VEHICLE WAS TOWED TO A YARD AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER AND THE MANUFACTURER TO DETERMINE WHAT CAUSED THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Engine, Nov 17, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE HESITATED, THE STEERING WHEEL SEIZED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS METAL DEPOSITS IN THE ENGINE THAT CAUSED A KNOCKING NOISE AND THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 16V190000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Steering, Nov 16, 2016
I PURCHASED A PRE-OWNED 2011 SONATA IN OCT 2013. IN SEPTEMBER OF 2016 THE STEERING WHEEL AT TIMES WOULD BE HARD TO STEER. THEN AROUND OCTOBER OF 2016 MY STEERING WHEEL STARTED MAKING A CLICKING SOUND WHEN TURNING THE WHEEL AND THE ESC LIGHT REMAINED ILLUMINATED EVEN WHEN I DEPRESSED THE BUTTON NUMEROUS TIMES . WHEN I WENT TO A LOCAL MECHANIC TO FIND OUT WHAT THE PROBLEM WAS, I WAS TOLD IT WAS THE STEERING COLUMN AND THAT I WOULD NEED TO TAKE IT TO HYUNDAI TO FIX IT BECAUSE THE STEERING WOULD HAVE TO BE REPROGRAMMED. I CALLED AND WAS SURPRISED TO LEARN THAT IT WAS NOT COVERED UNDER WARRANTY. I HAD TO SHELL OUT $1100 JUST TO HAVE IT REPAIRED.
Steering, Nov 16, 2016
TURNING STEERING WHEEL A FEW DEGREES LEFT OR RIGHT OF CENTER PRODUCED A KNOCKING, CLICKING AND SOME PLAY. ALSO, STEERING WOULD RATTLE LOUDLY WHEN DRIVING OVER ROUGH SURFACE SUCH AS GRAVEL DRIVEWAY. DEALER REPAIR DETERMINED IT WAS THE STEERING COUPLER ALLOWING BOTH SHAFTS TO BECOME LOOSE. HAD THIS REPAIRED AND SERVICE DEPT. MANAGER TOLD ME I SHOUD NOW HAVE A SAFE CAR? 8 MONTHS OUT OF WARRANTY, MILEAGE OF 41,740. I FEEL LOSE OF STEERING CONTROL IS A SAFETY HAZARD.
Steering, Nov 14, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH, AN ABNORMAL SOUND EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART LOCATED IN THE STEERING WHEEL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,293.
Steering, Nov 11, 2016
TOOK MY 2011 HYUNDAI SONATA IN TO THE DEALER FOR THE ENGINE SEIZING RECALL IN APRIL 2016 AND THEY RECOMMENDED I REPLACE MY STEERING COUPLER. I HAD NOT NOTICED ANYTHING WRONG WITH IT AT THAT TIME SO I DECIDED TO WAIT. I AM TAKING IT IN TODAY TO HAVE IT REPLACED BECAUSE THE STEERING WHEEL IS VERY LOOSE AND IS MAKING A CLICKING NOISE WHEN I TURN IT. THE CAR IS NOT IMMEDIATELY RESPONSIVE TO TURNING IN THE PAST FEW DAYS. I HAVE SEEN NUMEROUS PEOPLE COMPLAINING ABOUT THE SAME ISSUE WITH THE SAME MODEL YEAR CAR ON THE HYUNDAI FORUMS. I CHECKED MY VIN AND THERE IS NOT A RECALL FOR THIS. THERE SHOULD BE IF THE CAR CAN BECOME UNRESPONSIVE TO SOMEONE TURNING THE STEERING WHEEL.
Steering, Nov 11, 2016
THERE IS A CLICKING OR CLUCKING SOUND WHEN GOING OVER A SLIGHT BUMP IN THE ROAD AND THE STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNING ALONG WITH A SLIGHT GIVE IN THE STEERING WHEEL.
Steering, Nov 10, 2016
THE STEERING WHEEL CLICKS WHEN TURNING, DOESN'T RESPOND WELL. WHILE IN DEALERSHIP FOR ANOTHER ISSUE, WAS INFORMED THAT THE STEERING COUPLER NEEDED TO BE REPLACED, AND THE TECHNICIAN SAID "IT'S JUST ONE OF THE 'PERKS' OF LIVING IN FLORIDA. THE WEATHER HERE JUST EATS THIS PART AWAY.". PROBLEM WITH HIS STATEMENT IS THAT WE JUST MOVED HERE A FEW MONTHS AGO AND, UNTIL THEN, THE CAR WAS GARAGE KEPT IN THE NORTHEAST, SO HIS REASONING DOESN'T HOLD WATER. ACCORDING TO WHAT I'VE READ, THOUSANDS OF OTHER 2011 SONATAS ARE EXPERIENCING THIS SAME ISSUE. WHY HASN'T THIS BEEN COVERED UNDER A RECALL? I WAS TOLD BY THE TECHNICIAN THAT THIS IS A VERY DANGEROUS SITUATION AND IT SHOULD BE REPAIRED ASAP...AND HYUNDAI WOULD ONLY CHARGE ME $375 TO REPAIR IT "AND MOST LIKELY SAVE YOUR LIFE"...AS PER THE TECH.
Steering, Nov 10, 2016
STEERING WHEEL KNOCK AND VIBRATIONS AT HIGH SPEEDS. STEERING COUPLER FAILURE.
Steering, Nov 10, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, A GRINDING METAL NOISE COULD BE HEARD COMING FROM THE STEERING COLUMN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLEX COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 91,430. UPDATED 01/11/2017*CT CONSUMER STATED ENGINE FAILURE, STARTER LEVER NEEDED TO BE REPLACED, STEERING COLUMN COUPLER NEEDED TO BE REPLACED UPDATED 7/5/18*JB
Steering, Nov 10, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED RANDOMLY WHILE DRIVING OR MAKING A TURN. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLING CAUSED THE FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Steering, Nov 9, 2016
STEERING WHEEL STARTED VIOLENTLY SHAKING WHILE I WAS DRIVING
Steering, Nov 7, 2016
YOU TURN THE WHEEL FROM SIDE TO SIDE. EXCESSIVE SHAKING AND SHUDDERING OF THE STEERING WHEEL WHEN DRIVING SPEEDS OF 60 MPH OR HIGHER. CLICKING NOISE WHEN WHEEL IS TURNED DURING BACKING UP. SHAKING OF THE STEERING WHEEL IS NOT STARTING AT LOWER SPEEDS.
Steering, Nov 7, 2016
LOOSE STEERING SHAFT. STEERING WHEEL I S SLIGHTLY LOOSE AND BEING REFUSED WARRANTY ON THIS PART IN DEALERSHIP. AS I HAVE EXTEDED WARRANTY
Steering, Nov 5, 2016
RECENTLY I NOTICED THE STEERING IN MY 2011 HYUNDAI SONATA HAD DEVELOPED QUITE A BIT OF "PLAY" IN IT. WHEN TAKING MY SONATA IN FOR AN UNRELATED RECALL I ASKED THE SERVICE ADVISOR ABOUT IT. HE SAID THEY WOULD CHECK IT OUT. AFTER DOING SO HE INFORMED ME THAT A PLASTIC COUPLER IN THE STEERING COLUMN WAS WORN AND WOULD NEED TO BE REPLACED. THE CAR ONLY HAD 40,000 MILES ON IT AT THAT POINT. I WAS SURPRISED THAT A CAR WITH THAT LOW MILEAGE WOULD NEED SUCH AN IMPORTANT PART THAT COULD PROVE TO CAUSE LOSS OF STEERING IF IT BROKE. THE SERVICE ADVISOR SAID THEY WERE "SEEING A LOT OF THESE COME IN FOR REPAIR AND WAS SURPRISED THEY HAVEN'T ISSUED A RECALL ON THEM". I AGREE. I BELIEVE A CAR WITH 40K MILES SHOULD NOT BE HAVING SUCH PROBLEMS, ESPECIALLY WITH SAFETY RELATED EQUIPMENT. MORE IMPORTANTLY, I AM FEARFUL FOR THE COUNTLESS FOLKS OUT THERE WHO MAY NOT BE AWARE THEY HAVE A POTENTIAL PROBLEM WITH THEIR STEERING, A PROBLEM THAT COULD CAUSE A FATAL CRASH. THIS PROBLEM NEEDS TO BE ADDRESSED. THANK YOU.
Steering, Nov 3, 2016
STEERING BEGAN TO MAKE A CLICKING NOISE, THEN PROGRESSED OVER A FEW DAYS TO A THUMPING NOISE, THEN STEERING BECAME INCREASINGLY LESS RESPONSIVE AND NOISY WHEN DRIVING OR GOING OVER BUMPS. *TR
Steering, Nov 2, 2016
THE STEERING COLUMN IS SHAKING IF YOU HIT A BUMP . CRUISE CONTROL AND THE HORN DOES NOT WORK NOW
Steering, Nov 2, 2016
EVERY TIME I DRIVE OVER A BUMP OR TURN THE STEERING WHEEL, IT MAKES A CLICKING/CLUNKING SOUND. I JUST WENT PAST MY WARRANTY-COVERED MILEAGE OF 60,000 MILES.
Steering, Nov 2, 2016
WHEN I WENT IN FOR AN OIL CHANGE AND BRAKE NOISE COMPLAINT (WHICH IS ANOTHER CONSTANT PROBLEM), I WAS QUESTIONED IF I WAS HEARING CLICKING IN THE STEERING WHEEL WHEN TURNING. I HADN'T. I WAS TOLD THAT THIS WAS A PROBLEM WITH THE 2011 AND 2012 SONATAS' STEERING COUPLER, AND IF I DIDN'T HEAR THE NOISE, I SOON WOULD SO I SHOULD FIX IT (~$360). I ASKED IF THERE WAS A RECALL, SINCE IT SEEMED TO BE ENOUGH OF A PROBLEM THAT IT WAS A KNOWN PROBLEM AT THE DEALERSHIP. THEY SAID THERE WAS NO RECALL, BUT I SHOULD GET IT REPLACED. I HADN'T HEARD ANY NOISES, SO I DECLINED THE REPAIR. LITTLE DID I REALIZE, IT WOULD BEGIN THE VERY NEXT DAY. MY STEERING WHEEL NOW RATTLES AND CLICKS EVERY TIME I GO OVER EVEN A SMALL BUMP IN THE ROAD, OR TURN MY STEERING WHEEL, AND IT IS GETTING WORSE. I EVEN CALLED HYUNDAI, AND THEY DIDN'T SEEM TO KNOW WHAT I WAS TALKING ABOUT. IF THE DEALERSHIP HAS SEEN THIS IN MULTIPLE CARS, AND THERE ARE PLENTY OTHER SIMILAR COMPLAINTS ONLINE, WHY IS THIS NOT A RECALL? WHY ARE THE OWNERS BEING RESPONSIBLE FOR THIS REPAIR?
Steering, Nov 1, 2016
FAILURE OF THE STEERING COLUMN FLEXIBLE COUPLING.- I WAS DRIVING ON THE HIGHWAY WHEN THIS OCCURRED- THIS CAUSED MY CAR TO LOSE DRIVING CONTROL - I HAD KNOCKING SOUND IN THE STEERING WHEEL AND IT WAS VERY DIFFICULT TO CONTROL THE DRIVING. THE PART IS A SMALL RUBBER COUPLING THAT IS LOCATED INSIDE OF THE POWER STEERING ASSIST MOTOR. THE PART APPEARS TO BE THE MANUFACTURER DEFAULT (IT WAS MADE OF SOFT RUBBER) - HYUNDAI HAS DEVELOPED A NEW REPLACEMENT PART THAT IS MADE OF A HARDER RUBBER THE NEW PART # 56315-2K000-FFF. EVERYONE THAT HAS A HYUNDAI SONATA 2011 SHOULD HAVE THIS FLEXIBLE COUPLING REPLACED TO PREVENT LOSING CONTROL OF THE AUTOMOBILE. AT A MINIMUM CAR OWNER SHOULD BE NOTIFIED OF THE POSSIBILITY OF THIS HAPPENING WHEN DRIVING. THIS DOES NOT APPEAR TO BE IN NORMAL ROUTINE MAINTENANCE ISSUE. *TR
Steering, Nov 1, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN WAS IMPROPERLY ASSEMBLED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE RE-ASSEMBLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING), ALTHOUGH THE CONTACT EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,000.
Steering, Oct 31, 2016
THE FLEXIBLE COUPLING (PART # 56315-2K000) FAILED. HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP DUE TO LACK OF STEERING CONTROL. HYUNDAI REFUSES TO WARRANTY OR RECALL THE PART EVEN THOUGH THOUSANDS OF PEOPLE HAVE POSTED THE SAME COMPLAINT ON THIS WEBSITE. $260 REPAIR FOR A $6.00 PART ($253.00 LABOR). THIS IS UNACCEPTABLE ON THEIR PART TO NOT WARRANTY OR RECALL A DEFECTIVE PART.
Steering, Oct 30, 2016
WHAT I THOUGHT WAS JUST NORMAL 'SOUND' COMING FROM THE STEERING WHEEL/COLUMN HAS PROGRESSED TO LOUD NOISE IE TURNING THE STEERING WHEEL; GOING OVER POTHOLES/BUMPS AT VARIOUS SPEEDS, BUT VERY PROGRESSIVE IN LOW SPEEDS [CITY DRIVING]. THIS LOUD NOISE SEEMED TO REVERBERATE ALL THE WAY DOWN TO THE DRIVER SIDE FRONT SUSPENSION. IT'S LIKE THERE'S 'PLAY' WHEN TURNING THE STEERING WHEEL BEFORE IT ENGAGES. 'CLICKING' SOUND IS VERY PRONOUNCED WHEN TURNING THE WHEEL FROM A STOP OR WHEN BACKING UP, THE FIRST TIME I TURN THE WHEEL. OR EVEN IF THE CAR IS STOPPED, TURNING THE WHEEL LEFT/RIGHT I CAN HEAR A PRONOUNCED 'CLICKING' SOUND, LIKE SOMETHING IS LOOSE IN THERE. IS THIS WHY THE CAR SOMETIMES VEER LEFT?I UNDERSTAND THERE IS AN ACTIVE RECALL BUT SHOULD MORE VIN BE COVERED WITH THIS. PLEASE HELP. *TR
Steering, Service brakes, Oct 28, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VEER IN BOTH DIRECTIONS. AS A RESULT, THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP IT IN POSITION. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND IT TOOK A LONGER AMOUNT OF TIME FOR THE VEHICLE TO COME TO A COMPLETE HALT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Oct 28, 2016
POWER STEERING COUPLER IS FAILING. SERVICE AT DEALERSHIP TOLD ME I WOULD NEED TO HAVE THIS REPLACED. FROM READING THE VAST NUMBER OF COMPLAINTS FROM OTHER PEOPLE HAVING THE EXACT SAME ISSUE, IT IS APPARENT THAT THE PART IN QUESTION IS DEFECTIVE. WHEN ARE THEY GOING TO ISSUE A RECALL FOR REPLACEMENT OF THIS PART? HYUNDAI APPEARS TO BE KNOWINGLY PUTTING THE LIVES OF ITS CUSTOMERS IN JEOPARDY BECAUSE THEY DON'T WANT TO PAY TO HAVE THE PROBLEM CORRECTED. *TR