2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: steering
1,171 reports, newest first. Show all
Steering, Oct 27, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE CONTACT RETRIEVED THE VEHICLE AFTER A RECALL REPAIR FOR THE STEERING, THE STEERING WHEEL FAILED TO WORK PROPERLY. THE STEERING WHEEL MADE ABNORMAL NOISES WHEN IT WAS TURNED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL RECALL REPAIR WAS PERFORMED WITHOUT TOUCHING THE STEERING WHEEL SYSTEM. THE FAILURE OCCURRED ONLY AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
Steering, Oct 26, 2016
THE HYUNDAI DEALER REPLACED THE STEERING COUPLER ON MY 2011 HYUNDAI SONATA ON OCTOBER 26, 2016. HE SAID WHEN DRIVING THE CAR INTO THE MAINTENANCE GARAGE, HE HEARD THE STEERING COUPLER MAKING NOISE, CHECKED IT, AND FOUND THAT IT WAS FAULTY AND WAS A SAFETY HAZARD. THE CAR HAS 66,000 MILES ON IT AND IS DRIVEN MOSTLY AT LOW SPEEDS IN CITY TRAFFIC. IN VIEW OF THE DRIVING CONDITIONS AND LIMITED MILEAGE, I WONDER IF THE FAILURE OF THE STEERING COUPLER SUGGESTS A DESIGN FLAW. *TR
Steering, Oct 25, 2016
THE STEERING WHEEL FELT LOOSE ONE DAY AFTER COMING HOME FROM WORK. THEN MY WIFE USED THE CAR AND TOLD ME THAT SHE NOTICED THE CAR FELT LIKE IT WASN'T RESPONDING ON THE TURNS LIKE USUAL? SO WE HAD THE CAR LIKE THIS FOR A FEW MONTHS BUT GOT USED TO THIS PROBLEM AND THOUGHT IT WAS JUST WEAR AND TEAR. WELL ONE DAY I HAD TO AVOID ANOTHER VEHICLE THAT WAS CREEPING OUT OF A DRIVEWAY AND COULDN'T SEE ME, AND WHEN I MADE THAT SUDDEN QUICK HALF TURN TO THE LEFT THE CAR KEPT ON DRIVING STRAIGHT SO I BRAKED HARD LOCKED UP THE WHEELS AND SKIDDED ABOUT 4 FEET OR SO! WE IMMEDIATELY TOOK THE SONATA IN TO GET IT CHECKED AND WE WERE THEN TOLD THAT WE WERE PRETTY LUCKY BECAUSE THE STEERING COLUMN WAS NOT HELD ON BY THE STEERING FLEX COUPLER, HAD NO IDEA WHAT I WAS BEING TOLD. BUT LATER I WAS TOLD BY A FLEET MEMBER THERE THAT I WAS PRETTY LUCKY TO NEVER HAVE LOST CONTROL OF THE CAR WHILE MAKING A TURN OR BRAKING HARD... WOW! I JUST STARTED WONDERING HOW MANY SONATAS HAVE BEEN IN ACCIDENTS BECAUSE OF SOMETHING RELATED TO THIS? I JUST FEEL THAT THIS PART WAS DEFECTIVE AND NEVER SHOULD OF HAD ANY PROBLEM WITH MY STEERING COLUMN. $474.96 COST FOR THIS REPAIR. *TR
Steering, Oct 24, 2016
THE STEERING COLUMN COUPLER IS CLANKING AND NEEDS TO BE REPLACED PER HYUNDAI DEALER'S SERVICE DEPARTMENT.
Steering, Oct 24, 2016
THE STEERING COLUMN SEEMS LOOSE AND EVERY TIME I RUN OVER A BUMP WHETHER SMALL OR BIG THERE IS A RATTLE THAT SEEMS TO COME FROM THE STEERING COLUMN SECTION. AND IT SEEMS TO BE GETTING WORSE. IT IS ACTUALLY DESCRIBED IN A RECALL FROM 10/2010. SOMETHING IS LOOSE IN THERE. I HAVE SEEN THAT IT'S MORE RECENT TO IN THE COMPLAINTS. CAN THE CLOSED RECALL BE REOPENED?
Steering, Oct 22, 2016
MY 2011 HYUNDAI SONATA RECENTLY BEGAN HAVING PLAY IN THE STEERING COLUMN. IT HAS 91,853 MILES ON IT NOW BUT STARTED ABOUT 1,500 MILES AGO. WHEN YOU TURN THE STEERING WHEEL THERE IS MOVEMENT BEFORE THE ACTUAL WHEEL ASSEMBLY IS ENGAGED. I AM CONCERNED THAT IT MAY GET WORSE OR EVEN FAIL. ALTHOUGH THERE ARE RECALLS FOR THIS MODEL CAR MY VIN IS NOT INCLUDED AT THIS TIME.
Steering, Oct 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLEX COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Steering, Air bags, Oct 20, 2016
TAKATA RECALL. I'M HAVING THE SAME ISSUE AS EVERYONE ELSE. THE SOUND OF SOMETHING LOOSE IN THE STEERING COLUMN AND CLUNKING NOISE HAS BECOME HORRIBLE. REGARDLESS OF WHETHER THE CAR IS IN MOTION OR AT A STAND STILL, I CAN MOVE THE STEERING WHEEL AND HEAR THE NOISE. I CHECKED THE YEAR OF PRODUCTION OF MY VEHICLE AND IT DOESN'T FALL UNDER THE CURRENT RECALL; HOWEVER, IT SEEMS A LITTLE IRRESPONSIBLE OF HYUNDAI TO NOT RECALL ALL VEHICLES THAT ARE EXPERIENCING THE SAME ISSUE. IT IS A SAFETY HAZARD NOT JUST A NUISANCE. THIS HAS BEEN HAPPENING FOR A FEW MONTHS NOW AND HAS ONLY BECOME WORSE WITH TIME. I WILL BE CONTACTING HYUNDAI TO SEE WHAT CAN BE DONE. IN THE INSTANCE THEY REFUSE TO SERVICE THE VEHICLE UNDER THE CURRENT WARRANTY I WILL BE CONTACTING AN ATTORNEY. SAFETY HAZARDS CANNOT BE IGNORED. *TR
Steering, Other or unspecified, Engine, Oct 19, 2016
CRUSIE CONTROL BRAKE LIGHTS PARKING STEERING ENGINE ALL RECORDS I HAVE WITH THE DEALERSHIP SHOW THE MAJOR PROBLEMS IVE HAVE AND ITS YET TO BE FIXED ALONG WITH THE MANY RECALLS ON THIS VEHICLE
Steering, Oct 18, 2016
CAR MAKES POPPING OR CLICKING SOUND PARTICULARLY WHEN BACKING OUT OF A PARKING SPACE AND TURNING THE WHEEL. TOOK THE VEHICLE TO HYUNDAI DEALERSHIP WHERE THEY SAID IT WAS A STEERING COUPLER THAT NEEDED TO BE REPLACED. QUOTED $293.16. WAS TOLD THIS COULD BECOME A SAFETY ISSUE SINCE IT CAN AFFECT STEERING AND ABS FUNCTION. SEARCHED THE PROBLEM ON THE INTERNET AND IT LOOKS LIKE A FAIRLY COMMON ISSUE. MY CAR HAS JUST UNDER 74,000 MILES. WHY IS THIS NOT A RECALL SINCE IT CLEARLY ISN'T NORMAL WEAR AND TEAR.
Steering, Oct 18, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED RANDOMLY WHILE DRIVING OR MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COUPLING WAS LOOSELY CONNECTED AND CAUSED THE FAILURE. THE MECHANIC WAS TO PROVIDE FURTHER DIAGNOSTIC TESTING. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 10V457000 (STEERING), AND 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Steering, Oct 18, 2016
WHEN TURNING STEARIN WHEEL HERE CLANKING NOICE . TOOK TO HYUNDAI AND TOLD IT SO STEERING WHEEL COUPLER . SAID VERY COMMEN PROBLEM . SHOULD BE A RECALL. IT IT COST 585 TO REPAIR . IF THE DEALERSHIP KNOWS IT'S A BIG ISSUE MAYBE IT SHOULD BE A RECALL AND NOT COST ME !!
Steering, Oct 17, 2016
STEERING WHEEL MAKES LOUD CLICKING SOUNDS WHEN TURNED OR WHEN THE VEHICLE GOES OVER A BUMP OR DOWN A HILL. I TOOK THE VEHICLE TO A HYUNDAI DEALERSHIP FOR SERVICE TODAY AND WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THE MECHANICS OF THE STEERING COLUMN.
Steering, Oct 17, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER MAKING A STOP FROM REFUELING THE VEHICLE, THE STEERING WHEEL SEIZED. THE STEERING WHEEL EVENTUALLY FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS REMEDIED BUT THE SERVICE PERFORMED WAS UNKNOWN. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 10V457000 (STEERING) AND 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Steering, Oct 14, 2016
I WOULD LIKE TO BRING TO YOUR ATTENTION, A DANGEROUS SITUATION WITH MY 2011 SONATA. THE SITUATION BECAME CRITICAL WHEN THE STEERING WHEEL STARTED TO HAVE SEVERE VIBRATIONS LAST WEEK AT HIGHWAY SPEEDS (70MPH). THE ISSUE WHICH I HAVE ASKED HYUNDAI SERVICE (HUB HYUNDAI IN HOUSTON) OVER THE 1 1/2 YEAR, IS THAT THE STEERING WHEEL HAD STARTED TO DEVELOP PLAY WHEN TURNING. ASIDE FROM THE LOOSE STEERING, THE RATTLE IN THE STEERING WHEEL, THE RATTLE (LIKE A NUT IN A COFFEE CAN) WHEN GOING OVER ROUGH PAVEMENT BECAME NOTICEABLY LOUDER. HYUNDAI STATES THAT MY CAR FOR THIS ISSUE IS NOT COVERED IN ANY RECALL. I JUST HAD THE PLASTIC COUPLING REPLACED BY FIRESTONE SERVICE (INVOICE ATTACHED). THE SERVICE MECHANIC STATED THAT THE GEAR TEETH WERE SEVERELY GROUND AWAY, WILL ULTIMATELY RESULT IN DESTROYED COUPLING AN DISENGAGEMENT OF STEERING, A VERY DANGEROUS SITUATION. THE ATTACHED PICTURES SHOW THE COUPLING, BOTH NEW AND WITH THE GEAR TOOTH GROUND AWAY. I URGE NHTSA TO MANDATE THAT HYUNDAI INITIATE AN IMMEDIATE RECALL OF ALL VEHICLES WITH THIS COMPONENT. OBVIOUSLY, THE MATERIAL COMPOSITION OF THE ORIGINAL IS NOT ENGINEERED FOR THIS APPLICATION. I HAVE THE ORIGINAL PART IF YOU DESIRE TO EXAMINE IT. IF YOU HAVE ANY QUESTIONS, PLEASE ADVISE. [XXX] [XXX] KATY TX 77450 [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Steering, Oct 14, 2016
THERE IS A CLUNKING SOUND IN STEERING COLUMN WHEN TURNING THE WHEEL WHILE STATIONARY AND IN MOTION. ALSO, THERE IS A LOUD RATTLING SOUND IN THE STEERING COLUMN WHEN GOING OVER ANY BUMPS AT ANY SPEED, WHICH HAS PROGRESSIVELY WORSENED TO THE POINT WHERE IT SOUNDS AS IF THE STEERING COLUMN IS GOING TO DISCONNECT. I WAS AFRAID TO DRIVE THE CAR FOR FEAR OF LOSING CONTROL OF STEERING. THE DEALERSHIP SAID IT WAS THE COUPLER, WHICH IS AN ISSUE THEY HAVE BEEN REPAIRING A LOT. THE PART COST $3, BUT THE PROCESS IS LABOR INTENSIVE, SO THE TOTAL BILL WAS OVER $300.
Steering, Oct 13, 2016
DRIVING AND MAKING TURNS CREATES A RATTLE IN THE STEERING WHEEL AND CLUNKING SOUND STOPPED AT BRAKES PLUS AND FOUND SUBSTANCE ON THE OUTSIDE OF THESTERRING COUPLER. WAS TOLD THAT SHOULD NOT BE THERE.
Steering, Oct 13, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE TURNING THE STEERING WHEEL LEFT OR RIGHT, IT MADE AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Steering, Air bags, Oct 11, 2016
STEERING WHEEL STARTED TO MAKE A SMALL "CLUNK" NOISE, WHICH HAS NOW PROGRESSED TO A LARGE "CLUNK" NOISE AND RATTLING OF THE WHEEL. THIS BEGAN SOME TIME AGO, PERHAPS 4 MONTHS, AND HAS JUST GOTTEN WORSE. I TOOK IT IN TO A CERTIFIED HYUNDAI DEALERSHIP TO GET IT LOOKED AT AND REVIEW FOR RECALLS. WELL, AFTER HAVING TO PAY THEM $100.00 WITHOUT PREVIOUSLY HAVING AGREED TO, THEY TELL ME THE PART COSTS ABOUT $3.00, BUT WITH LABOR WOULD TOTAL $310.00!!!! THIS SHOULD FALL UNDER A RECALL. I HAVE SEEN SO MANY PEOPLE POST ONLINE ABOUT THE ISSUE. I SEE WHERE SOME PEOPLE GOT IT FIXED FOR FREE, AND OTHERS WHO HAD TO PAY! I EMAILED HYUNDAI TOO, PRIOR TO TAKING IT IN TO THE SHOP, AND THEY TOLD ME THAT I HAD TO GO TO THE SHOP TO HAVE IT LOOKED AT. NO HELP AT ALL. I CONTINUE TO DRIVE MY CAR, WHICH I PAID FULL PRICE FOR, WITH THE CONSTANT CLUNKING! MIND YOU, I HAVE CHILDREN IN THE CAR AND AM TERRIFIED I WILL EVENTUALLY LOOSE CONTROL OF THE WHEEL AND CRASH.
Steering, Suspension, Wheels, Oct 10, 2016
WHILE DRIVING ON THE LONG ISLAND EXPRESSWAY IN QUEENS NY, AN EXTREMELY BUSY HIGHWAY, THE CONTROL ALARM ON MY FRONT RIGHT TIRE COMPLETELY SNAPPED OFF. THIS CAUSED ME TO LOSE CONTROL OF MY CAR AND GO ACROSS 3 LANES ON A MAJOR HIGHWAY WITH CARS TRAVELING 70 MPH PAST ME. LUCKILY NO CARS WERE HIT AND LUCKILY MYSELF OR NOBODY WAS KILLED. WHATS MORE DISTURBING INSTEAD OF THE DEALERSHIP DOING IT'S JOB TO MAKE SURE MY CAR IS COMPLETELY FUNCTIONAL, THEY LET ME LEAVE THE LOT WITH AN ISSUE THEY CLEARLY KNEW ABOUT AND JUST DIDN'T SAY ANYTHING TO ME. AFTER ALL THEY PROVIDED A COMPLIMENTARY WHEEL ALIGNMENT SO THEY CLEARLY WERE EXAMINING MY WHEELS AT THE TIME. AND UP TO THIS POINT THE CAR HAD BEEN DRIVING FINE, SMOOTH, NO ISSUES. I JUST HAD AN OIL CHANGE ABOUT A MONTH BACK AND NOTHING WAS NOTED TO ME BY THE MECHANIC THEN. I SPOKE WITH THE DEALERSHIP A FEW MONTHS BACK AND THEY TOLD ME THERE HAD BEEN A RECALL ON THE REAR CONTROL ALARMS, WHICH I KNOW ARE ABOUT THE SAME PARTS AS THE FRONT CONTROL ALARMS. MY CAR WHEEL JUST SNAPPED OFF AND I ALMOST DIED ON A HIGHWAY AS A RESULT OF THIS CAR. AND I HAVE BEEN READING CONSUMER COMPLAINTS THAT SIMILAR ISSUES HAVE HAPPENED AND THERE WERE POSSIBLE RECALLS ON THE FRONT CONTROL ALARMS TO THE WHEELS. THIS INCIDENT OCCURRED ON 10/1/16. IT HAS BEEN 10 DAYS AND HYUNDAI CORPORATE HAS NOT CONTACTED ME. THEY ARE TRYING TO AVOID BEING RESPONSIBLE FOR A CLEAR SAFETY AND ROAD HAZARD WITH MY VEHICLE. IN ADDITION MY ENGINE CEASED ON FATHERS DAY 2014 AND THEY REPAIRED THE ENGINE. THEN IN APRIL 2016 I HAD METAL FRAGMENTS IN MY ENGINE AND THEY PERFORMED A COMPLIMENTARY WHEEL ALIGNMENT. 3 MONTHS LATER MY CONTROL ARM IS SNAPPING OF MY FRONT PASSENGER TIRE.
Steering, Oct 8, 2016
WITH MOTOR RUNNING, STEERING "CLUNKS" WHEN WHEEL TURNED IN EITHER DIRECTION. MOST PRONOUNCED WHEN STOPPED OR AT LOW SPEEDS. CONSTANT, NOT INTERMITANT. MY GUESS WOULD BE THAT THE BEARINGS IN THE STEERING KNUCKLE ARE SHOT. CURRENT MILEAGE IS 58,800.
Steering, Oct 8, 2016
TOOK MY CAR IN FOR A FOR A RECALL NOW MY STEERING COUPLING IS BROKEN
Steering, Oct 7, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE STEERING COLUMN RATTLED AND SHOOK FORCEFULLY. THE CONTACT ALSO STATED THAT THE FUNCTION BUTTONS ON THE STEERING WHEEL WERE INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Steering, Oct 7, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN OR DRIVING OVER A BUMP, THERE WAS A CLICKING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL WOULD ALSO VIBRATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE A FLEXIBLE COUPLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,607. THE VIN WAS NOT AVAILABLE.
Steering, Oct 7, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE STEERING COLUMN MADE A LOUD CLUNKING NOISE. AT 40 MPH, THE CONTACT STATED THAT IT WAS DIFFICULT TO TURN THE STEERING WHEEL AND THAT THE VEHICLE JERKED TO THE RIGHT OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.