2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: steering
1,171 reports, newest first. Show all
Steering, May 31, 2016
I NOTICED MY STEERING WHEEL HAD PLAY IN IT. TOOK TO HYUNDAI DEALER AND THEY STATED I NEEDED A COUPLER AND INTERMEDIATE SHAFT AND BOLTS TO BE REPLACED. MY VEHICLE HAD 73,008 MILES. ASKED WHY THIS COULD HAPPEN ON SUCH LOW MILES THEY STATED PARTS DON'T LAST FOREVER. DEALER SUMMIT THE CLAIM TO HYUNDAI AND HYUNDAI DENIED THEREFORE I HAD TO PAY FOR REPAIR SINCE THIS WAS A SAFETY ISSUE.
Steering, May 31, 2016
THE STEERING WHEEL ALL OF A SUDDEN FELT LOOSE ONE WHILE I WAS DRIVING AND THEN IT STARTED MAKING A RATTLING NOISE AND IT CAN BE HEARD WHEN I TURN THE WHEEL, GO OVER A BUMPS OR IF I DRIVE FASTER THEN 60 MILES PER HOUR IT GETS REALLY LOUD WITH A CONSTANT RATTLING NOISE, MY CAR ONLY HAS 72000-73000 MILES ON IT
Steering, May 26, 2016
AT 62,000 MILES THE STEERING WHEEL FELT TIGHT, AND THEN SUDDENLY IT FELT LOOSE WHEN I TURNED THE WHEEL TO THE RIGHT, AND THEN IT STARTED A CLICKING NOISE EVERY TIME I TURNED THE WHEEL TO THE RIGHT OR LEFT. OVER THE NEXT 3,000 MILES IT HAS BECOME PROGRESSIVELY WORSE WITH CLICKING AND RATTLING ANY TIME I TURN THE WHEEL, EVEN SITTING STILL. GOING OVER ANY BUMP MAKES A RATTLING NOISE IN STEERING COLUMN. I SEE THIS IS A VERY COMMON PROBLEM IN 2011 SONATA'S AND WONDER WHY THERE IS NO RECALL?!!
Steering, May 23, 2016
UPPER STEERING ASSEMBLY JOINT IS LOOSE. CAUSING A CLUNKING SOUND WHEN DRIVING OVER BUMPS, MANHOLE AND DRIVING AT 60MPH
Steering, May 22, 2016
CLICKING SOUND FROM THE STEERING WHEEL. WILL HAPPEN AT REST OR MOTION. PROGRESSIVELY GOT WORSE. ALSO PRODUCED A THUD SOUND ON BUMPS ON INTERSTATE. DEALER INDICATES THE STEERING COUPLER HAD FAILED. I TOLD THEM I SEEN MANY OTHER PEOPLE WITH THE SAME PROBLEM. WHY WAS IT NOT COVERED BY MANUFACTURER WITH IT BEING SO WIDESPREAD ISSUE? COST ME $394.48 FOR DEALER TO REPLACE INCLUDING THE RECOMMEND ALIGNMENT.
Steering, May 19, 2016
TL* THE CONTACT OWNS A 2011 HYUNDIA SONATA. THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING COLUMN WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COUPLER WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 56,000.
Steering, May 17, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE VEHICLE WAS IN MOTION AND STATIONARY, THE STEERING WHEEL BECAME LOOSE. WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE STEERING WHEEL MADE A LOUD RATTLING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 108,000.
Steering, May 13, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING POWER STEERING SEIZED AND THE EPS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EPS CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING) AFTER THE FAILURE OCCURRED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
Steering, May 13, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING) SEVERAL MONTHS AFTER THE FAILURE OCCURRED. THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED EXTENSIVELY FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO MORE THAN THREE INDEPENDENT MECHANICS WHO STATED THAT THERE WAS AN ELECTRIC POWER STEERING FAILURE. THE DEALERS WERE UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS TO REPAIR THE VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V568000 (ENGINE). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Steering, May 13, 2016
I TOOK MY CAR INTO THE DEALERSHIP OVER A MONTH AGO BECAUSE OF NOISES COMING FROM THE STEERING WHEEL. I KNEW THAT THEY HAD RECALLS BEFORE ON STEERING BUT THEY TOLD ME THAT MY ISSUE WAS NOT COVERED UNDER THE RECALL. THE ISSUE IS A STEERING COUPLER INVOLVING THE STEERING COLUMN. THEY ALSO HAVE A NEW RECALL ANNOUNCEMENT MADE ON APRIL 16, 2016. THERE HAVE BEEN MANY COMPLAINTS WITH THE SAME STEERING ISSUES WITH THIS VEHICLE AND HYUNDAI EXPECTS MONEY OUT OF POCKET FOR IT. NOW WHEN DRIVING, THE STEERING HAS GOTTEN WORSE WITH INCREASED SPEEDS THERE IS SHAKING AND CLICKING. ANY LITTLE BUMP IN THE ROAD WILL CAUSE CLICKING IN THE STEERING WHEEL. EVEN SITTING STILL, IT WILL CLICK ONCE YOU TURN THE WHEEL. I WAS TOLD THAT THIS IS A DANGEROUS HAZARD BUT I CANNOT AFFORD TO GET THIS FIXED WHEN OBVIOUSLY THIS IS AN ONGOING ISSUE WITH HYUNDAI AND THEIR RECALLS.
Steering, May 12, 2016
THE STEERING COLUMN BEGAN TO LOOSEN AND EVENTUALLY HAD TO BE REPLACED BECAUSE IT WAS NO LONGER SAFE TO DRIVE. I HAD TO REPLACE IT AT MY COST AT 67,000 MILES.
Steering, Engine, May 2, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED NEAR THE STEERING WHEEL. IN ADDITION, THE OIL HAD TO BE REFILLED EVERY FOUR TO SIX WEEKS, BUT THERE WAS NO PRESENCE OF A LEAK. THE CONTACT WAS UNABLE TO DETERMINE WHERE THE FAILURE ORIGINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR THE ENGINE CRANK SHAFT RECALL AND IT WAS INDICATED THAT THE STEERING COUPLING NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE ENGINE CRANK SHAFT RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS ALSO EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE), 16V190000 (STEERING), 10V457000 (STEERING), AND 10V426000 (STEERING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT HE WOULD NOT INSTALL THE PART BECAUSE IT WAS NOT AN OEM REVISED PART FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Air bags, May 2, 2016
CLICKING IN STEERING WHEEL DEALER STATED NEEDED NEW COUPLER COST 4.00, LABOR 334.00. ALSO AIRBAG LIGHT REMAINS ON, DEALER STATED CLOCKSPRING REPAIR 372.00. MILEAGE 69000. CHECKED HYUNDAI WEBSITES, NUMEROUS REPAIRS FOR THESE SAMES ISSUES ON THE 2011 SONATA, BOTH ISSUES SHOULD BE A RECALL ISSUES. WITH SO MANY OF THESE CARS HAVING THE SAME ISSUES, THESE WLD APPEAR TO BE DEFECTS IN THE MANUFACTURED WITH THE CARS.
Steering, Electrical system, Other or unspecified, Apr 28, 2016
WHILE DRIVING 45MPH I EXPERIENCE MY STEERING WHEEL SHAKING AND IT LEAVES THE VEHICLE HARD TO CONTROL AND IT PULLS TO THE RIGHT. I THEN STARTED TO EXPERIENCE MY CAR NOT STARTING AFTER SITTING FOR NOT EVEN 5 MINUTES AND THIS HAS BEEN OCCURRING FOR 2 DAYS. I TOOK MY CAR TO THE LOCAL DEALERSHIP AND WAS ADVISED THAT I NEEDED TO REPLACE THE STARTER LEVER AND STEERING COUPLER. BOTH OF THESE ARE COMMON DEFECTS OF THIS MODEL AND HAS BEEN RECALLED IN THE PAST. I CALLED HYUNDAI TODAY AND WAS TOLD THAT I AM NOW RESPONSIBLE FOR THE COST OF THE REPAIRS REGARDLESS OF WHAT HAPPENED IN THE PAST. THE REPAIRS ARE GOING TO COST ME A LITTLE OVER $600.00 WHEN THE PARTS ARE PLASTIC AND WOULDN'T COST MORE THAN $20.00. A COMPLAINT HAS BEEN FILED WITH THE BBB AS WELL...THIS IS A MAJOR SAFETY ISSUE ON THIS VEHICLE AND THE MANUFACTURE NEEDS TO DO A BETTER JOB AT BUILDING THESE PARTS.
Steering, Apr 27, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE STEERING COLUMN MADE A LOUD THUMP NOISE AND THE STEERING FELT LOOSE. THE FAILURE WAS NOTICED WHILE DRIVING AND WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Steering, Apr 22, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AND THAT THE STEERING WHEEL FELT STIFF. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Seat belts, Apr 20, 2016
MYFRONT PASSENGER SEAT BELT WENT OUT ABOUT 7 MONTHS AGO. SINCE THEN I AM NOW HAVING ISSUES WITH MY FRONT DRIVER SEAT BELT. I HAVE TO INSERT IT 3-5 TIMES FOR IT TO LATCH. SOMETIMES IT DOESNT LATCH AT ALL. ALL IN THE PARKED STATUS. THERE IS NOTHING "STUCK" IN THE BUCKLES. I AM ALSO HAVING ISSUES WITH MY KEY GETTING STUCK IN THE IGNITION WHEN I PUT IT IN PARK AND TRY TO TAKE IT OUT. THIS HAS BEEN GOING ON FORATLEAST 2 YEARS.
Steering, Apr 20, 2016
MY CAR'S STEERING WHEEL WAS MAKING CLICKING NOSE. IT PROBABLY STARTED SOME TIME LAST YEAR, BUT I DIDN'T THINK MUCH OF IT B/C SOUND WAS VERY FAINT. BUT NOW, THE NOISE IS PRETTY LOUD AND THAT IT'S AFFECTING THE CAR'S DRIVING PERFORMANCE. THE STEERING WHEEL SHAKES WHEN I DRIVE OVER A CERTAIN SPEED LIMIT; MAKES NOISE WHENEVER I TURN, GO OVER A BUMP, OR WHENEVER I TURN THE STEERING WHEEL EVEN WHEN IT'S STATIONARY.. I BROUGHT IT TO THE DEALER AND DEALER SAID THAT THE STEERING COUPLER NEEDS TO BE REPLACED. THIS IS A POOR DESIGN AND, MORE IMPORTANTLY, A SAFETY ISSUE THAT HYUNDAI NEEDS TO ADDRESS WITH A RECALL ASAP BEFORE SOMEONE GETS HURT!
Steering, Apr 18, 2016
MY CAR'S STEERING WHEEL WAS MAKING CLICKING NOSE. IT PROBABLY STARTED SOME TIME LAST YEAR, BUT I DIDN'T THINK MUCH OF IT B/C SOUND WAS VERY FAINT. BUT NOW, THE NOISE IS PRETTY LOUD AND THAT IT'S AFFECTING THE CAR'S DRIVING PERFORMANCE. THE STEERING WHEEL SHAKES WHEN I DRIVE OVER A CERTAIN SPEED LIMIT; MAKES NOISE WHENEVER I TURN, GO OVER A BUMP, OR WHENEVER I TURN THE STEERING WHEEL EVEN WHEN IT'S STATIONARY.. I BROUGHT IT TO THE DEALER AND DEALER SAID THAT THE STEERING COUPLER NEEDS TO BE REPLACED. THOUGH I OWN THE CAR FOR OVER 5 YRS , I ONLY HAVE $51K MILES ON IT. THIS IS A POOR DESIGN AND, MORE IMPORTANTLY, A SAFETY ISSUE THAT HYUNDAI NEEDS TO ADDRESS WITH A RECALL ASAP BEFORE SOMEONE GETS HURT!
Steering, Apr 12, 2016
THERE IS A MAJOR SAFETY ISSUE WITH MY SONATA'S STEERING. I HAVE READ A TON OF COMPLAINTS ON THE SAME PART FAILURE, BUT AM UNABLE TO LOCATE A RECALL FOR THE RUBBER COUPLER THAT CONNECTS THE ELECTRONIC POWER STEERING TO THE ACTUAL STEERING COLUMN. I STARTED HEARING A CLICKING NOISE IN MY STEERING WHEEL WHEN THE WHEEL WAS TURNED IN EITHER DIRECTION FROM CENTER. IT DID NOT MAKE A DIFFERENCE IF THE CAR WAS MOVING OR AT STOP. THE NOISE CONTINUED GETTING WORSE OVER A 3 MONTH TIME FRAME AND IS NOW MORE OF A THUD NOISE. THE NOISE ITSELF IS NOT THE SAFETY PROBLEM, ONLY A SIDE EFFECT. THE SAFETY ISSUE IS THAT THE SAME PART THAT IS FAILING CAUSING THE NOISE HAS NOW STARTED TO CAUSE THE STEERING WHEEL TO VIOLENTLY SHAKE BACK AND FORTH ANYTIME THE CAR GOES FASTER THAN 55-60MPH. HOW CAN SOMEONE MAINTAIN CONTROL OF THE VEHICLE WHEN THE STEERING WHEEL IS SHAKING SO BADLY, AND HOW EXACTLY IS THIS NOT A SAFETY ISSUE? IT IS SCARY TO DRIVE TO SAY THE LEAST, BUT I HAVE TO DRIVE 80 MILES ROUND TRIP DAILY FOR WORK. MY ARMS ARE ALMOST NUMB BY THE TIME I MAKE IT TO WORK OR BACK HOME FROM BEING SHAKING ALMOST THE ENTIRE WAY. IT IS NOT LIKE I CAN DRIVE THE CAR SLOW ENOUGH ON THE FREEWAYS HERE IN THE DFW AREA, THAT WOULD BE A HOLE OTHER SAFETY TOPIC. I GUESS I'M GOING TO HAVE TO FORK OUT THE $3-400 TO FIX IT. WHY CAN'T NHTSA JUST ADD THIS PART TO THE EPS RECALL #143 THAT COVERS THE EPS CONTROL UNIT? IF THE DEALER HAS TO TAKE IT A PART TO REPLACE THE EPS CONTROL UNIT, WHY WOULD THEY NOT INSTALL A NEW COUPLER? ITS, FUNNY THOUGH, YOU KNOW HYUNDAI IS AWARE OF THE ISSUE, THEY CHANGED THE DESIGN OF THE COUPLER FROM A RUBBER ONE TO A METAL ONE ON THE NEWER MODELS, BUT HAVE YET TO DO ANYTHING ABOUT THEIR POOR DESIGN OR EARLIER MODEL YEARS. THERE HAVE BEEN SEVERAL RECALLS FOR ADDITIONAL ITEMS ON THIS CAR THAT WERE NOT AS SEVERE AS THIS ISSUE IS, SO I'M HOPPING NHTSA ISSUE THE RECALL.
Steering, Apr 12, 2016
STEERING IS VERY LOOSE, SHAKES, AND VIBRATES VERY BAD DRIVING AT NORMAL HIGHWAY AND SIDE STREET SPEEDS. IT FEELS LIKE YOU COULD LOSE CONTROL AT ANY MOMENT!! I'VE BEEN TOLD IT'S THE FLEX COUPLER! THERE NEEDS TO BE A RECALL ISSUED! I'VE SEEN THIS ISSUE A LOT ON THE HYUNDAI FORUMS!!
Steering, Apr 10, 2016
MY CAR STARTED TO MAKE LOUD NOISES FROM THE STEERING WHEEL. IT WASN'T AS LOUD WHEN IT BEGAN, THEN THE MORE I DROVE MY CAR THE LOUDER IT BECAME. I DO NOT KNOW WHY MY CAR STARTED TO MAKE THESE TYPES OF NOISE, I JUST STARTED MY CAR AND I STARTED TO DRIVE AND THAT'S WHEN I REALIZED IT WAS MAKING NOISES. I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY TOLD ME IT IS REALLY DANGEROUS TO DRIVE MY CAR. THE COST TO REPAIR IT WAS WAY OVER MY BUDGET. I RESEARCHED THE PROBLEM ON THE CAR AND THERE ARE HUNDREDS OF VIDEOS FROM CAR OWNERS THAT WERE GOING THROUGH THE SAME PROBLEM. THIS PROBLEM HAS NOT BEEN A RECALL. IF THIS PROBLEM CAN BE LIFE THREATENING THEN WHY IS IT NOT MENTIONED AS A RECALL. I STILL HAVE THE PROBLEM AND THERE ARE LOTS OF PEOPLE OUT THERE THAT ARE TRYING TO FIND A SOLUTION. NOW I CAN'T DRIVE ON THE HIGHWAY BECAUSE IF I DRIVE 60MPH OR ABOVE THE STEERING WHEEL WILL SHAKE UNCONTROLLABLY AND I HAVE TO DECREASE MY SPEED JUST TO CONTROL THE SHAKE. NOW THE NOISE IS LOUDER THEN EVER. MY CAR IS IN GREAT SHAPE AND I CAN'T DRIVE THE CAR ANYTIME I WANT BECAUSE I DON'T WANT TO RISK ANYTHING DRIVING THE CAR.
Steering, Apr 7, 2016
STEERING WHEEL HAS BEGUN TO SHAKE VIOLENTLY WHEN DRIVING AND MAKES A KNOCKING/POPPING NOISE WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT. EVEN WHEN THE VEHICLE IS STATIONARY, YOU CAN TURN THE WHEEL AND HEAR AND FEEL THE POPPING. I SEE THIS HAS BEEN AN ONGOING ISSUE WITH THIS MODEL BUT I AM GUESSING MY CAR WAS NOT INVOLVED IN THE RECALL. MAYBE THE RECALL NEEDS TO EXTEND FURTHER THAN INITIALLY THOUGHT.
Steering, Air bags, Apr 6, 2016
STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNED LEFT OR RIGHT, AND SHAKES AND RATTLES VIOLENTLY WHEN GOING OVER A BUMP (WHETHER IT BE A SMALL BUMP ON THE ROAD OR SPEED BUMP). ALSO SHAKES AND RATTLES WHEN I BRAKE. AFTER ONE SHAKE AND RATTLE INCIDENT, MY AIRBAG LIGHT CAME ON AND STAYED ON. NONE OF MY STEERING WHEEL CONTROLS (VOLUME, BLUETOOTH, PHONE, CRUISE CONTROL, ETC.) WORK. MY HORN NO LONGER WORKS ALSO. TOOK MY CAR TO HYUNDAI DEALER AND HAD TO PAY $118 JUST TO HAVE IT DIAGNOSED! REALLY?!? I HAD TO PAY IN ORDER TO FIND OUT WHAT WAS THE PROBLEM WITH MY CAR. SERVICE TECHNICIAN SAID THE SHAKING/RATTLING PROBLEM WAS THE FLEX COUPLER ASSY, WHICH THEY QUOTED ME WAS $475 TO FIX! THEN THEY SAID IT WOULD COST ME ANOTHER $225 TO FIX MY STEERING WHEEL CONTROL ISSUE! COME TO FIND OUT MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE THAT I'M HAVING. IT IS A SAFETY CONCERN AND SHOULD BE A SAFETY RECALL. CALLED HYUNDAI CUSTOMER CARE AND THEY TOLD ME THEY CAN'T DO ANYTHING ABOUT IT BECAUSE I WENT OVER MY WARRANTY MILEAGE LIMIT. THIS IS A HUGE SAFETY CONCERN ISSUE BECAUSE WHEN MY STEERING WHEEL SHAKES, I FEEL LIKE IT'S GONNA FALL OFF. I DON'T FEEL SAFE DRIVING A CAR THAT VIOLENTLY SHAKES. CONSIDERING SO MANY PEOPLE ARE HAVING THIS SAME PROBLEM, I DON'T UNDERSTAND WHY HYUNDAI ISN'T TAKING THE TIME TO LOOK INTO THIS ISSUE AND RESOLVING THIS PROBLEM WITH SO MAY COMPLAINTS REGARDING THE SAME ISSUES! I'M NOT PAYING ANOTHER $700 TO FIX MY CAR WHEN IT IS OBVIOUS HYUNDAI USED CHEAP ($2.00) PART THAT ARE BREAKING DOWN ON THEIR CONSUMERS. I ALREADY PAID $118 JUST TO FIND OUT WHAT THE PROBLEM WAS! HYUNDAI NEEDS TO RESOLVE THIS ISSUE AS SOON AS POSSIBLE BEFORE IT GETS WORSE AND/OR FATAL! THIS ISSUE NEEDS TO BE RECALLED!
Steering, Apr 6, 2016
STEERING WHEEL CLICKING NOISE WHEN TURNED. WAS TOLD BY DEALERSHIP IT WOULD BECOME DANGEROUS TO STEER AS THE PART ( A RUBBER PART THE SIZE OF A 50 CENT COIN ) DETERIORATED. THE PART REPLACED WAS 1-56315-2K000-FFF- FLEXIBLE COUPLING. IT COST AROUND $300.00 TO REPLACE A $2.52 PART, THAT IS CONSIDERED AS A SAFETY ISSUE. THERE HAS BEEN NO RECALL YET, BUT THE DEALERSHIP SAYS THEY HAVE HAD TO REPLACE MANY OF THESE PARTS.