2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: steering
1,171 reports, newest first. Show all
Steering, Mar 3, 2016
THE STEERING HAS PLAY IN IT WITH SHORT TURNS TO THE LEFT AND RIGHT AND IT RATTLES WHEN DRIVEN OVER A BUMP.
Steering, Electrical system, Mar 2, 2016
WHEN ATTEMPTING TO START THE CAR YESTERDAY NORMALLY, THE CAR DID NOT START. AFTER READING THE OWNERS MANUAL I DISCOVERED HOW TO INSERT THE SMART KEY INTO A SLOT WITHIN THE CENTER ARM REST COMPARTMENT AND THE CAR STARTS NORMALLY. HOWEVER THE CAR CANNOT BE LOCKED OR UNLOCKED WITH THE SMART KEY ANYMORE. THE CAR WAS IN THE GARAGE ON THE DAY OF FAILURE. ALSO WHEN MOVING IN REVERSE, AND TURNING THE STEERING WHEEL, THERE ARE CLUMPING SOUNDS FROM UNDERNEATH THE VEHICLE AND THAT'S GETTING LOUDER. UNFORTUNATELY WE OWNER'S DO NOT GET ANY TYPE OF RESOLUTIONS ON THESE ISSUES. HYUNDAI NEEDS TO STEP UP AND RECTIFY THESE CONCERNS. OOH THEY GOT THEIR MONEY ALREADY....
Steering, Mar 1, 2016
MY STEERING FLEX COUPLER NEEDS REPLACING. EVERY TIME I TURN THE STEERING WHEEL I GET A CLUNK NOISE. THIS HAS BEEN A PROBLEM IN ALMOST ALL OF THE HYUNDAI SONATAS, BUT FOR SOME REASON MY SONATA IS NOT FALLING UNDER THE RECALL FOR THIS. IT WILL COST ME ALMOST $500 TO FIX. THIS SHOULD BE TAKEN CARE OF BY HYUNDAI!
Steering, Feb 26, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING ABILITY SEIZED WHEN THE VEHICLE STARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,500.
Steering, Exterior lighting, Engine, Feb 25, 2016
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO NHTSA'S CAMPAIGN NUMBER 15V-568. CONSUMER STATES THAT VEHICLE WAS REPAIRED BUT THE ISSUE STILL EXIST. *LD THE CONSUMER STATED THE BRAKE LIGHT SWITCH WAS REPLACED SEVERAL TIMES, AND THERE WAS CLICKING SOUND COMING FROM THE STEERING WHEEL. *JB
Steering, Feb 24, 2016
MY STEERING COLUMN HAS BEGAN TO RATTLE AND COME LOOSE AFFECTING THE STEERING OF THE VEHICLE, A NOTICEABLE CLUNK AND PLAY IS FELT IN THE STEERING WHEEL AND VIBRATES BAD OVER BUMPS CAUSING THE CAR TO JERK. THE DEALERSHIP IMMEDIATELY KNEW WHAT I WAS TALKING ABOUT BUT STATED THERE WAS NO RECALL. I FIND THIS TROUBLING BEING THAT THEY DIDN'T EVEN NEED TO LOOK AT THE CAR TO KNOW EXACTLY WHAT IS WRONG AND TOLD ME CONTINUED DRIVING WILL RESULT IN AN ACCIDENT. SYMPTOMS STARTED EARLY 2016 CAR ONLY HAS 70K MILES
Steering, Power train, Engine, Feb 20, 2016
MY STEERING WHEEL HAS BECOME INCREASINGLY LOOSE AND SHAKY OVER THE PAST MONTHS WHEN DRIVING OR STATIONARY. THERE IS A VERY DISTINCT (AND GETTING WORSE OVER TIME) "CLICKING" OR "KNOCKING" SOUND WHEN I BACK UP AND TURN MY WHEEL EITHER WAY. I WAS TOLD BY MY MECHANIC THAT SOMETHING IS WRONG WITH MY STEERING GEAR BOX/SHAFT SECTOR AND POSSIBLY SOME OF MY AXLES. HE TOLD ME THIS WAS DANGEROUS, AND THAT THE RECALL CAMPAIGN NUMBER 097 SHOULD COVER ME. HOWEVER, I WAS TOLD BY HYUNDAI THAT MY SPECIFIC CAR DOES NOT FALL UNDER THIS RECALL, EVEN THOUGH I MY CAR HAS THE EXACT SYMPTOMS OF THE RECALL. I WAS ALSO TOLD THAT BECAUSE OF RECENT RECALLS, MY WARRANTY WOULD BE EXTENDED. HOWEVER, HYUNDAI HAS NOW TOLD ME THAT MY WARRANTY EXTENSION ONLY COVERS THE SOLE ENGINE, AND NOT THE AXLES THOUGH THEY ARE PART OF AND COVERED BY THE INITIAL ENGINE WARRANTY. HYUNDAI HAS TOLD ME THERE ARE "KITS" TO FIX THESE PROBLEMS, BUT I HAVE TO PAY OVER $1000 FOR THE KITS TO FIX, EVEN THOUGH THESE WERE FAULTY PARTS BY HYUNDAI. THE HYUNDAI SERVICE MANAGER I SPOKE WITH TOLD ME FLAT OUT THAT MY CAR HAD FAULTY PARTS, BUT THAT THE KITS COULD FIX THEM. I ASKED HIM WHOSE FAULT IT WAS THAT THEY WERE FAULTY, AND HE SAID THAT ALL CAR COMPANIES DEAL WITH THIS AND IT WASN'T BECAUSE OF MY DRIVING. BUT EVEN STILL SO, I HAVE TO BE THE ONE TO PAY FOR HYUNDAI'S FAULTY PARTS AND NON-EXISTENT RECALL HELP. I'M BEYOND FRUSTRATED AFTER READING SO MANY REVIEWS AND FORUMS ONLINE OF PEOPLE WITH THE EXACT SAME CAR SYMPTOMS AS MINE WHO ARE UNFORTUNATELY ALSO NOT COVERED BY THE RECALL. IF I CANNOT GET A BETTER RESPONSE AND ANSWER FROM THIS, I WILL BE CONTACTING THE MAIN LAWYER WHO OTHERS HAVE ALSO CONTACTED ABOUT THIS AND FILING AN OFFICIAL LAWSUIT. I EXPECTED WAY BETTER FROM HYUNDAI AND AM DISGUSTED AND DISAPPOINTED AT THE LACK OF SERVICE, TRUTHFULNESS, AND INTEGRITY FROM THIS COMPANY AT THIS POINT.
Steering, Feb 18, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED AND WHEN TURNING TO THE LEFT OR RIGHT, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLING ASSEMBLY FAILED AND NEEDED TO BE REPLACED AS WELL AS THE STEERING GEAR ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V457000 (STEERING) AND 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 04/20/16*LJ UPDATED 05/30/18*JB
Steering, Feb 18, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, A NOISE EMITTED FROM THE STEERING COLUMN. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILLAGE WAS 66,000.
Steering, Feb 17, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AS AN ABNORMAL NOISE CAME FROM THE STEERING WHEEL. THE FAILURE LASTED FOR FIVE MINUTES AND STOPPED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Steering, Feb 17, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE STEERING WHEEL BECAME VERY LOOSE AND VIBRATED. AS A RESULT, THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.
Steering, Feb 16, 2016
2011 SONATA EXPERIENCED STEERING DIFFICULTIES: SHAKING AT HIGHER SPEEDS ON HIGHWAY (70 MPH), CLICKING IN STEERING WHEEL AT LOW SPEED AND SIMPLY WHEN TURNING WHEEL WHEN CAR IS IN PARK, LOOSE STEERING ,AND, AT TIMES, QUICKLY JERKING IN A DIRECTION WHILE AT HIGH SPEEDS-STEERING WHEEL SEEMED TO LOSE CONTROL. CAR WAS BOUGHT USED AND WAS SERVICED UNDER 2010 STEERING COLUMN SHAFT RECALL. HYUNDAI DEALERSHIP TODAY SAYS ITS THE COUPLAR AND THAT IS NOT INCLUDED IN THE RECALL AND OFFERING TO SPLIT THE COST WITH ME. IT APPEARS HYUNDAI IS AWARE OF THIS ISSUE, AS THE SERVICE MANAGER SAID IT WAS COUPLAR WITHOUT EVEN SPEAKING WITH THE TECH YET.. I'M CONCERNED THIS IS A SERIOUS PROBLEM AMONG 2011 SONATAS AND HYUNDAI CONTINUES TO SWEEP IT UNDER THE RUG WHILE FORCING CUSTOMERS TO PAY OUT OF POCKET FOR SOMETHING THAT SHOULD HAVE BEEN FIXED IN 2010.
Steering, Feb 11, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL BANGING NOISE COULD BE HEARD WHILE DRIVING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. UPDATED 05/11/16*LJ UPDATED 05/24/18*JB
Steering, Feb 10, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE AND BECAME DIFFICULT TO STEER. THE DEALER WAS AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A RECALL ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Steering, Power train, Feb 9, 2016
AFTER TAKING MY 2011 HYUNDAI SONATA IN FOR ENGINE RECALL MY STEERING WHEEL IS NOW MAKING NOISE AND IT MOVES TO THE LEFT ON ITS OWN NOW. ALSO MY RIGHT AXLE IS LEAKING GREASE AND THE CAR HAS ABOUT 69,000 MILES ON IT. I BOUGHT IT NEW.HYUNDAI DEALER SAID THE NOISE IS COMING FROM A COUPLING AND WOULD COST 270.00. THEY ALSO SAID IT WAS NOT PART OF THE RECALL FOR STEERING COLUMN INTERMEDIATE SHAFT WHICH I TOOK THE CAR IN FOR WHEN THAT RECALL CAME OUT.I DONT KNOW WHAT THEY DO OR IF THEY DO ANYTHING WHEN THEY SUPPOSEDLY LOOK AT YOUR CAR DUE TO A RECALL. MY CAR WAS DOING GREAT WHEN I TOOK IT IN FOR THE RECALLS UNTIL THE LAST TIME. ALSO WHEN I TOOK MY CAR IN FOR ENGINE RECALL MY OIL DIPSTICK WAS YELLOW. BUT NOW I HAVE AN ORANGE OIL DIPSTICK. BACK TO THE PART ABOUT THE STEERING NOISE IT MAKES NOISE SITTING STILL AND MOVING AND SOMETIMES IT GETS LOUDER IF THE ROAD IS NOT AS SMOOTH.ALSO HOW DO THEY KNOW IT IS THE COUPLING AND NOT SOMETHING ELSE SUCH AS WHAT THE RECALL WAS FOR WHEN THEY JUST LISTENED TO MY CAR AND NOT INSPECT IT TO BE SURE. THE COUPLING SHOULD HAVE BEEN INCLUDED IN THE RECALL AND IF NOT IT NEEDS TO BE RECALLED.THIS SOUNDS DANGEROUS. THE NOISE ALSO GETS LOUDER WHEN I TURN THE WHEEL WHILE DRIVING. SOMETIMES IT SOUND LIKE THE CAR IS RATTLING AND SOMETIMES SOUNDS LIKE A SHOCK ABSORBER STARTING TO GO BAD.
Steering, Feb 8, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL MADE A CLICKING NOISE AND VIBRATED EXCESSIVELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Steering, Feb 6, 2016
HAD BECOME A FREQUENT OCCURRENCE THAT UPON TURNING THE STEERING WHEEL WHETHER AT HIGH, LOW OR EVEN NO SPEED THAT YOU WOULD HEAR A CLICKING/CLUNKING NOISE. THIS WAS ANNOYING, BUT THEN AT HIGH SPEEDS (INTERSTATE DRIVING) WHEN BRAKING THERE BEGAN TO BE AN OCCASIONAL CONSIDERABLE VIBRATING THAT WENT THROUGH THE STEERING WHEEL. I ORIGINALLY THOUGHT IT MIGHT BE MY ROTORS CAUSING THE VIBRATING WHEN BRAKING AND THOUGHT THE CLICKING NOISE WAS FROM A WEAR IN MY AXLE ROD WHICH A MECHANIC HAD PREVIOUSLY MENTIONED WOULD CAUSE CLICKING NOISE WHEN TURNING (AND DIDN'T NEED IMMEDIATE CARE). HOWEVER WHEN I TOOK MY CAR IN FOR THE 132 AND 136 RECALLS THE HYUNDAI SERVICE TECH IMMEDIATELY KNEW IT WAS THE STEERING COUPLER BY TURNING MY WHEEL BECAUSE HE SEES IT SO OFTEN. HE EVEN HAD EXAMPLES PINNED UP ON THEIR BOARD TO EXPLAIN IT. HE EXPLAINED THE SAFETY RISK OF NOT GETTING IT FIXED AS IT COULD CAUSE SHAKING OF THE WHOLE STEERING COLUMN (ALREADY WAS), LOOSENESS IN THE STEERING MAKING IT LESS RESPONSIVE TO TURNS, AND COULD EVEN CAUSE THE STEERING WHEEL NOT TO RESPOND TO A SUDDEN TURN INCREASING THE RISK OF A CRASH. I OF COURSE WENT AHEAD AND HAD IT REPAIRED, SINCE MY 3 KIDS RIDE IN IT EVERY DAY. DURING MY WAIT IN THE LOBBY I GOOGLED THE ISSUE TO SEE IF THE $266 I WAS BEING CHARGED WAS REASONABLE (IT WAS) BUT I FOUND SO MANY POSTS ABOUT THIS ISSUE AND SOME PEOPLE SEEMED ABLE TO HAVE THE REPAIR COST COVERED EVEN WHEN OUTSIDE OF THEIR WARRANTY, SO I CALLED HYUNDAI ASKING FOR A REFUND OF THE COST. THEY SAID SINCE MY CAR HAD OVER 60,000 MILES THEY COULDN'T HELP ME WITH ANY COMPENSATION. I DO HAVE OVER 100,000 MILES ON MY CAR, BUT CONSIDERING THE WIDESPREAD ISSUE WITH THIS PART AND THE SAFETY CONCERN I BELIEVE HYUNDAI SHOULD TAKE RESPONSIBILITY. THE MECHANIC HAD REASSURED ME THE REPLACEMENT PART IS IMPROVED, WHICH ALSO SHOWS HYUNDAI KNOWS ITS A PROBLEM. (DATE WILL BE ESTIMATE OF HIGHWAY VIBRATING)
Steering, Feb 4, 2016
KNOCKING WAS HEARD WHEN THE STEERING WHEEL WAS BEING ROTATED EITHER TO THE LEFT OR RIGHT WHEN STOPPED OR AT SLOW SPEED. BROUGHT IT TO THE DEALERSHIP AND WAS IMMEDIATELY INFORMED IT WAS THE STEERING MOTOR FLEXIBLE COUPLING THAT WAS WORN, LOOSE, OR DEFECTIVE. REPAIR WAS PERFORMED AT A COST OF $230.42, $2.42 OF WHICH WAS THE COST OF THE DEFECTIVE PART. THE VEHICLE WAS OUT OF WARRANTY DUE TO BEING A 5 MONTHS OVER THE 5 YEAR LIMIT BUT WELL WITHIN THE MILEAGE LIMIT. THE VEHICLE WAS WELL MAINTAINED, BEING BROUGHT TO THE DEALERSHIP EVERY 3000 MILES FOR OIL CHANGES AND WHATEVER ELSE NEEDED TO BE DONE. SINCE THIS ISSUE HAS BEEN WELL KNOWN TO HYUNDAI FOR SEVERAL YEARS, I WAS APPALLED TO SEE THAT HYUNDAI DID NOT REPLACE THAT BUSHING UNDER THE WARRANTEE DURING ONE OF MY VISITS TO THE DEALERSHIP FOR SERVICE, PARTICULARLY SINCE IT COULD HAVE EVENTUALLY RESULTED IN LOSS OF STEERING, AND A POTENTIALLY FATAL ACCIDENT. I WOULD ENCOURAGE THE NHTSA TO HAVE HYUNDAI ISSUE A SAFETY RECALL AT THIS TIME. THE AFFECTED VEHICLES ARE NOW ABOUT 5 YEARS OLD WHICH, FROM THE NUMBER OF RECENT COMPLAINTS I HAVE SEEN ON LINE, APPEARS TO BE LIFE OF THE FLEXIBLE COUPLING. PLEASE DO SOMETHING BEFORE SOME FATALITIES OCCUR.
Steering, Feb 4, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING WHEEL AND IT WAS DIFFICULT TO KEEP THE STEERING WHEEL STEADY IN ONE POSITION. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THIS WAS A COMMON COMPLAINT WITH THE VEHICLE. THERE WAS NO RECALL FOR THE STEERING FAILURE. THE DEALER DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Steering, Feb 4, 2016
"TAKATA RECALL" "TAKATA RECALL" CLUCKING NOISE IN STEERING WHEEL. BAD COUPLER WEARING OUT . THIS IS DEFINETLY A SAFETY HAZARD. PART THAT WAS PUT IN WHEN THEY MADE THE CAR IS VERY BAD. MAY LOSE CONTROL OF STEERING . THIS SHOULD BE RECALLED. STEERING FEELS VERY LOOSE.
Steering, Feb 2, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Steering, Service brakes, Engine, Feb 1, 2016
FIRST, THIS IS MY 2ND COMPLAINT I'VE FILED. MY CAR HAS BEEN REPAIRED MANY TIMES FOR RECALLS (ONE IS BEING DONE CURRENTLY FOR THE SECOND TIME) AND OTHER WARRANTY REPAIRS. THIS IS THE LIST SO FAR: IDLER PULLY, TENSIONER ARM AND BELT, STEERING COLUMN (WHICH BROKE WHILE DRIVING AFTER I HAD TO GET 4 NEW TIRES AND 4-WHEEL ALIGNMENT (24000 MILES) THAT THEY SAID I HAD TO GET), PREMATURE STARTER FAILURE, SHORT BLOCK, LEATHER AROUND GEAR SHIFTER WORE HOLE IN IT, AND MY CAR HAS NOW BEEN IN THE SERVICE DEPT. SINCE DEC. 17TH BECAUSE THE ENGINE FAILED AGAIN. THEY ORDERED A LONG BLOCK FOR IT BUT HYUNDAI MOTORS AMERICA CANNOT KEEP UP WITH GETTING THE ENGINES MANUFACTURED AND SENT TO ALL THE DEALERSHIPS FAST ENOUGH FOR THE RECALL.I AM NOW THE 12TH CAR DOWN ON THE LIST. I STILL HAVE ANOTHER OUTSTANDING RECALL FOR THE BRAKE STOP PAD, AND I NOTICED RECENTLY THE REARVIEW MIRROR IS FADED IN SPOTS (DARK WORN AREAS). I CONTACTED HYUNDAI MOTOR AMERICA PUBLIC RELATIONS HOTLINE. IT TOOK THEM 2 WEEKS TO GET BACK TO ME. THE MAN THAT CALLED ME ASKED FOR INFORMATION FROM ME, HE CALLED THE DEALERSHIP, AND THEN SENT ME A LETTER STATING THEY WOULD ONLY REIMBURSE ME A PORTION OF MY REPAIRS I HAD TO PAY FOR. IN THE LETTER, ALSO WAS A RELEASE OF LIABILITY FOR ME TO SIGN. THAT'S NOT GOING TO HAPPEN!!!! THE RELEASE WOULD HAVE MADE THEM NOT LIABLE TO PAST OR ANY FUTURE SITUATIONS, INCLUDING DEATH. HOW STUPID DO THEY REALLY THINK WE ARE? THEY'VE HAD WELL BEYOND AN ACCEPTABLE AMOUNT OF TIME TO TAKE CARE OF THESE RECALLS. IT'S TIME TO BUY THE VEHICLES BACK AND REBUILD THEIR IMAGE. IF NOT, THERE WILL BE MORE RECALLS OR EVENTS THAT COULD LEAD TO DEATH. HOLDING THEM ACCOUNTABLE IS THE ONLY ACCEPTABLE WAY TO HANDLE THIS.PEOPLE ARE STILL OUT THERE DRIVING UNSAFE VEHICLES!!
Steering, Feb 1, 2016
STEERING WHEEL SHAKES VIOLENTLY WHEN DRIVING ON THE HIGHWAY. THE WHEEL FEELS LOOSE.
Steering, Jan 28, 2016
MY CAR WAS IN THE SHOP TO RESOLVE NHTSA CAMPAIGN NUMBERS 13V113000 AND 15V568000 - HYUNDAI CAMPAIGN NUMBERS 132 & 136. I WAS TOLD THAT - UNRELATED TO THE RECALL ISSUES - A $3.00 BUSHING NEEDED TO BE REPLACED IN THE STEERING COLUMN AT A REPLACEMENT COST OF ABOUT $257.00. I ADVISED THAT NEITHER I NOR A VERY FREQUENT PASSENGER IN MY CAR HAD EVER HEARD A CLUNKING NOISE AS DESCRIBED BY THE SERVICE ADVISOR OR HAD NOTICED ANY OTHER PROBLEM WITH THE STEERING REGARDLESS OF SPEED AND/OR TERRAIN. THUS, I REFUSED TO HAVE THE SERVICE PERFORMED. I THEN CHECKED OUT THE NHTSA.GOV SITE AND FOUND A HUGE NUMBER OF COMPLAINTS REGARDING THIS ISSUE. I THEN CALLED HYUNDAI MOTORS AND ADVISED THAT I WAS NOT EXPERIENCING A PROBLEM BUT CLEARLY A PROBLEM WAS BEING ANTICIPATED. HYUNDAI MOTORS SAID THEY WOULD DOCUMENT MY FILE BUT PUT ME ON HOLD SEVERAL TIMES. I AM CONVINCED HYUNDAI MOTORS COMMUNICATED AND CONSPIRED WITH THE REPAIR SHOP AND THAT SABOTAGE IS INVOLVED BECAUSE WHEN I LATER RETURNED TO PICK UP MY VEHICLE, THE SERVICE ADVISOR DEMONSTRATED A DISTINCT SOUND UPON TURNING THE STEERING WHEEL - A SOUND NOT SO SUBTLE THAT BOTH MY FREQUENT PASSENGER AND ME WOULD HAVE MISSED IT. I TOLD THE SERVICE ADVISOR I HAD NEVER HEARD THAT SOUND BEFORE BUT STILL FELT COMPELLED TO PAY FOR THE REPAIR. NHTSA SHOULD MAKE THIS AN ACROSS THE BOARD RECALL AND REQUIRE HYUNDAI TO REIMBURSE OWNERS FOR THE COST OF REPAIRS. AFTER ALL, I WAS TOLD BY A HYUNDAI SERVICE ADVISOR THAT IT IS A SAFETY CONCERN.
Steering, Jan 28, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL MADE AN ABNORMAL NOISE AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR DRIVEN POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,260.