2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: steering
1,171 reports, newest first. Show all
Steering, Dec 28, 2015
STEERING WHEEL CHICKED WHEN MAKING TURNS. NOTICABLE SHAKE WHEN DRIVING. DEALER SAID NOT UNDER WARRENTY. DEALER STATED "COUPLING WORN". $315 TO REPAIR. BASED ON COMPLAINTS, CAN'T UNDERSTAND WHY NOT RECALLED.
Steering, Dec 23, 2015
I OWN A 2011 HYUNDAI SONATA. WHEN YOU TURN THE STEERING WHEEL, THE STEERING WHEEL IS LOOSE AND YOU NOTICE AN ABNORMAL CLUNK FEELING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A THE STEERING WHEEL COUPLER PART IN THE STEERING NEEDED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. APPROXIMATE MILEAGE OF THE VEHICLE: 90,000 MILES.
Steering, Dec 21, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL NOISE EACH TIME IT WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V426000 (STEERING) AND 10V457000 (STEERING). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COULD NOT PROVIDE A REASONABLE TIME FRAME TO SEND THE PART TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Dec 21, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V457000 (STEERING) AND 10V426000 (STEERING). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PERTAINING TO THE RECALL THEY WERE NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SEND THE PART TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Dec 15, 2015
STEERING COLUMN COUPLER- POTENTIAL TO LOSE STEERING -I HEARD A CLICKING SOUND WHEN THE STEERING WHEEL WAS TURNING DURING NORMAL STEERING OF THE VEHICLE. AT TIMES, THE STEERING GOT LOOSE AND "FLYAWAY". BECAUSE OF THIS, THE STEERING COLUMN NEEDED REPAIR AT A COST OF $325. THIS PROBLEM IS WELL KNOWN. THE SERVICE ADVISOR AT HYUNDAI COMMENTED THAT HE WAS SURPRISED THIS IS NOT A RECALL. MY NEIGHBOR HAS A HYUNDAI AND HE WAS FORCED TO GET THE SAME REPAIR. NUMEROUS POSTS EXIST ON HYUNDAI FORUMS ABOUT THIS PROBLEM. I CONTACTED HYUNDAI AND THEY ADVISED THERE IS NO RECALL CAMPAIGN AT THE PRESENT, BUT IF ONE COMES ABOUT, THE MONEY I SPENT FOR THE REPAIR WILL BE REFUNDED. THIS IS A SERIOUS SITUATION AND I AM BESIDES MYSELF THAT A RECALL DOESN'T EXIST FOR THIS. THANK YOU. *TR
Steering, Dec 14, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE THE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Steering, Dec 14, 2015
2011 SONATA HAVE CLICKING NOISE WHEN YOU TURN STEERING WHEEL. IF I RIDE OVER A BUMPY ROAD IT SOUNDS LIKE A PIECE OF METAL IS CLUNKING AND STEERING WHEEL IS LOOSE.ITS TOTALLY UNSAFE ON HIGHWAY,AT 65MPH STEERING START VIBRATING AND ITS SCARY,ESPECIALLY WHEN THERE IS A SLIGHT TURN.I HAVE DONE ALIGNMENT,TIRE BALANCE AND TIRE ROTATION,BUT NOT HELPING WITH THE PROBLEM.NOW DEALER WANTS ME TO CHANGE THE COUPLING OR BEARING FOR $250.MOST OF 2011 SONATA HAVE THIS ISSUE,THEY HAVE NOT DONE ANYTHING ABOUT IT.I TIRED OF SPENDING MONEY ON THIS CAR.I REQUEST NHTSA TO HELP US WITH THIS MATTER.
Steering, Dec 12, 2015
THERE IS A LOAD RATTLE NOISE FROM THE STEERING COLUMN AT ANY SPEED WHILE DRIVING OVER ROUGH ROADS OR TURNING THE STEERING WHEEL RIGHT AND LEFT. I TOOK IT TO MY REGULAR MAINTENANCE FACILITY TO HAVE THEM SEE WHAT HE PROBLEM WAS. THEY INFORMED ME THAT HYUNDAI HAS A TECHNICAL SERVICE BULLETIN WHICH VERIFIES THE ISSUE. THIS BULLETIN DESCRIBES THE PROCEDURE TO REPLACE THE WORM SHAFT FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) STEERING COLUMN TO ADDRESS THIS CONDITION. HTTP://WWW.MYHYUNDAIFORUMS.COM/11-ST-001.PDF
Steering, Electrical system, Electronic stability control (ESC), Dec 12, 2015
I HAVE A 2011 HYUNDAI SONATA WITH APPROXIMATELY 65,000 MILES. IN 2015 THE STEERING WHEEL LOCKED TWICE WHILE ON BUT PARKED. THE ESC AND POWER STEERING INDICATORS WERE ON. AFTER A WHILE THE ISSUES SPONTANEOUSLY RESOLVED IN THESE INSTANCES AND THE VEHICLE ABLE TO BE DRIVEN. IN OCTOBER 2015 THE POWER STEERING LOCKED UP WHILE DRIVING THE VEHICLE ON A CITY STREET (SPEED <40MPH). I WAS UNABLE TO TURN THE STEERING WHEEL AND NAVIGATE RESULTING IN SEVERAL NEAR MISSES WITH STREET PARKED VEHICLES BEFORE BEING ABLE TO STOP THE VEHICLE. CAR TOWED TO THE DEALERSHIP WHERE THEY STATED THAT THEY DROVE THE VEHICLE AROUND AND "RECALIBRATED IT." TWO MONTHS LATER WHILE AGAIN TRAVELING ON CITY STREETS (<40MPH) THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND I WAS UNABLE TO STEER, AGAIN ALMOST RESULTING IN A SIGNIFICANT CRASH. DURING THIS INCIDENT THE SAME ECS AND POWER STEERING INDICATORS LIT UP. UNABLE TO STEER I WAS FORCED TO STOP AND TURN OFF MY VEHICLE IN THE MIDDLE OF A BUSY ROAD. HOWEVER, ONCE THE VEHICLE WAS TURNED OFF THE STEERING WHEEL CONTINUED TO SHAKE VIOLENTLY UNTIL SOMEONE WHO CAME TO ASSIST ME SHUT OFF THE CAR BATTERY. THE CAR WAS TOWED TO THE DEALERSHIP WHERE UPON SHOWING THEM VIDEO THE SERVICE MANAGER STATED HE HAD NEVER SEEN THIS OCCUR IN HIS 20 YEARS OF EMPLOYMENT. THE CAR IS SCHEDULED TO BE ASSESSED ON MONDAY. INTERNET SEARCHES SHOW OTHER VIDEOS OF THIS MAKE/MODEL WITH THE SAME VIOLENTLY SHAKING WHEEL AND REPORTS OF ACCIDENT CLOSE-CALLS. MY SPECIFIC CAR WAS PART OF AN EARLIER RECALL (CAMPAIGN 097) RELATED TO POWER STEERING THAT WAS REPORTEDLY FIXED AT THAT TIME, THEREFORE THIS CAR CLEARLY HAS KNOWN PROBLEMS IN THIS DOMAIN. I WILL NEVER GET BACK IN THIS VEHICLE AND WILL LIKELY LOSE MONEY ON A TRADE IN. THERE ARE CLEARLY SIGNIFICANT SAFETY ISSUES WITH THIS VEHICLE THAT HAVE NOT BEEN RESOLVED BY THE EARLIER RECALL. VIDEO LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=MSQE_QUK50U UPDATED 8/21/2017*JS
Steering, Dec 12, 2015
THE STEERING WHEEL FEELS LOOSE AND THERE IS A CLICKING SOUND WHEN THE WHEEL MOVES FROM SIDE TO SIDE. OCCURS BOTH STATIONARY AND IN MOTION, CITY AND HIGHWAY. NOTE THAT THERE WERE TWO RECALLS FOR EXACTLY THIS PROBLEM IN 2010 BUT OUR VIN WAS NOT INCLUDED. RECALL NUMBERS 10V426000 AND 10V457000. FIRST NOTICED AROUND JULY BUT HAS GOTTEN NOTICEABLY WORSE RECENTLY.
Steering, Dec 11, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, IT WAS LOOSE AND THERE WAS AN ABNORMAL MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART IN THE STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 110,000.
Steering, Dec 10, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING SERVICED, AN INDEPENDENT MECHANIC OBSERVED THAT WHEN THE STEERING WHEEL WAS TURNED, A LOUD KNOCKING SOUND WAS HEARD. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BUSHINGS FOR THE STEERING COLUMN HAD BEEN WORN DOWN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.....UPDATED 01/13/16 *BF THE CONSUMER STATED THE ISSUE WAS RESOLVED 01/22/16.*JB
Steering, Dec 8, 2015
I HAVE A HYUNDAI SONATA 2011 WITH ~ 70,000 MILES ON IT. FOR MORE THAN A YEAR, I STARTED HEARING OBNOXIOUS NOISE COMING FROM THE STEERING WHEEL WHEN I DRIVE ON ROUGH ROADS OR TAKE AN EXIT ON A FREEWAY. THE STEERING WHEEL WILL START VIBRATING AND BECOMING HARDER TO CONTROL. I VOICED THE CONCERN TO TWO HYUNDAI DEALERS (ONE IN MI AND ANOTHER IN CA) AND TOLD THEM I WAS WORRIED ABOUT MY SAFETY AND THAT RIDING IN THE CAR, BUT NOTHING WAS BROUGHT UP ABOUT STEERING COUPLING, WHICH AS YOU WILL SEE TURNED OUT TO BE THE PROBLEM. THE PROBLEM CONTINUED WORSENING, UNTIL MOST RECENTLY I COULD HEAR OBNOXIOUS KNOCKING NOISE BY TURNING THE STEERING WHEEL LEFT AND RIGHT, AND ON THE FREEWAY AND ROUGH ROADS, THE STEERING WHEEL WOULD VIBRATE AND SHAKE, AND I COULD FEEL "LOOSENESS' WHEN BYPASSING CARS AND EXITING FREEWAY. WORRIED ABOUT MY SAFETY, I TOOK MY CAR TO A DEALER AND ASKED IT TO BE FIXED. FOR THE FIRST TIME, A HYUNDAI DEALER RECOGNIZED THE PROBLEM TO BE THE COUPLING. THEY FIXED THE CAR WITH $320, MOSTLY LABOR WITH THE PART IS LESS THAN $50 DOLLAR (MOST OTHER HYUNDAI DEALERS DIDN'T WANT TO DO IT FOR LESS THAN $380). THE CAR HAS BEEN FIXED, AND AS OF TWO DAYS AFTER THE VISIT TO THE DEALER, I NO LONGER HEAR NOISE, AND THE CAR FEELS MUCH SAFER TO DRIVE. THIS IS A HYUNDAI PROBLEM AND IT IS DANGEROUS TO THE SAFETY OF PEOPLE IN THE CAR AND ON THE ROAD. MY DEALER TOLD ME TO KEEP THE RECEIPT IN CASE A RECALL IS ISSUED. SEEING WHAT TURN MY CAR TOOK AS A RESULT OF THIS PROBLEM, I STRONGLY BELIEVE A RECALL IS URGENT. I HOPE NHTSA IS LISTENING, FOR THE MANUFACTURER IS NOT.
Steering, Dec 7, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE TURNING THE STEERING WHEEL, THE CONTACT HEARD AN ABNORMAL NOISE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V426000 (STEERING) AND 10V457000 ( STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Steering, Dec 4, 2015
INTERMEDIATE SHAFT PROBLEM(RECALL CAMPAIGN 097)
Steering, Dec 4, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CONTACT HEARD A CLINK NOISE AND THE STEERING FAILED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE FLEX COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Steering, Dec 3, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL LEFT OR RIGHT, THERE WAS A CLICKING NOISE COMING FROM THE STEERING COLUMN AND THE VEHICLE WOULD DELAY IN MAKING THE TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Steering, Engine, Dec 2, 2015
CALLED HYUNDAI TO FIND OUT STEERING COLUMN NEEDS TO BE REPAIRED. EMPLOYEE THEN TOLD ME HE WASN'T SURE WHY A RECALL HASN'T BEEN ISSUED. HE WAS CURRENTLY WORKING ON A STEERING COLUMN FOR THE SAME MAKE AND MODEL AS MY VEHICLE. ENGINE HAS RECALL WAITING ON FINAL RESULTS. ENGINE STALLED AND IS LOUD.
Steering, Nov 30, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A CLICKING SOUND FROM THE STEERING COLUMN. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 10V462000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Steering, Nov 30, 2015
HAVING SEVERE SHAKING FEEDBACK IN THE STEERING WHEEL COLUMN, WHEN DRIVING THE CAR WHEN HITTING BUMPS. ADDITIONALLY, STEERING WHEEL HAS A LOUD CLANKING NOISE WHEN TURNING THE STEERING WHEEL AT A STOP AND AT WHILE DRIVING. DEALERSHIP TOLD ME IT WAS THE STEERING COUPLER WHICH WAS MADE OF PLASTIC, AND SAID THERE IS A SEVERE NATIONAL SHORTAGE OF THESE PARTS. MADE 2 APPOINTMENTS TO REPLACE, BOTH TIMES PART WAS SAID NOT BE IN STOCK EVEN THOUGH THEY CALLED ME AND SAID IT WAS IN FOR MY REPAIR. SEVERE FEEDBACK GETTING WORSE QUICKLY, ALSO WORRY ABOUT RELATED DAMAGE IT IS CAUSING WITH THE DEFECTIVE COUPLER BEING BAD. I WORK AS A AVIATION SAFETY INSPECTOR, AND HAVE A SOLID BACKGROUND IN MECHANICAL ISSUES.
Steering, Nov 30, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 40 MPH, AN ABNORMAL NOISE CAME FROM THE STEERING WHEEL. IN ADDITION, THE STEERING WHEEL VIBRATED AND MADE NOISE WHILE BEING TURNED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DECLINED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,642.
Steering, Nov 22, 2015
BADLY CLICKING TURNING OR MOVING STEERING WHEEL TO SHIFT LANES. STEERING WHEEL MILDLY SHAKES WHILE DRIVIN. SOUNDS LIKE THE BRAKE PEDAL SHAKES.
Steering, Nov 21, 2015
WHEN TURNING THE STEERING WHEEL EITHER ON PARKING OR WHILE DRIVING, IT MAKES A POPPING/CLICKING NOISE. DURING DRIVING IT FEELS LIKE THE STEERING WHEEL IS LOOSE AND DOESN'T PROVIDE A FULL CONTROL OF THE VEHICLE. IF THE CAR GOES OVER A HOLE ON THE ROAD OR A BUMP IT MAKES A WORST NOISE. IF FEELS LIKE THE WHOLE STEERING COLUMN IS LOOSE. DURING DRIVING ON THE HIGHWAY, THE PROBLEM IS NOT VERY NOTICEABLE UNTIL I NEED TO SWITCH LANES OR MAKE A SUDDEN MOVEMENT. THE CAR ALSO FEELS LIKE PULLS TO THE RIGHT HAND SIDE AND I HAVE TO CONSTANTLY MAKE A CORRECTION TO KEEP IT GOING STRAIGHT. AT THE HYUNDAI DEALERSHIP, I WAS TOLD THAT THERE IS NOT A SAFETY RECALL ON THIS CONDITION AND THAT I'LL HAVE TO PAY FOR THE REPLACEMENT OF THE FLEX COUPLING WHICH IS NOT CHEAP. I HAVE ALSO HEARD THAT OTHER DRIVERS HAD TO REPAIR THE WHOLE STEERING COLUMN/MECHANISM.
Steering, Suspension, Power train, Nov 20, 2015
RECENTLY PURCHASED A VEHICLE. DIDN'T GET A PROPER TEST DRIVE. TURNS OUT THE CAR HAS MAJOR DEFECTS ESPECIALLY IN THE STEERING. WE FIGURED OUT THAT THIS VEHICLE HAD DEFECTS WHILE IN MOTION ON A CITY STREET
Steering, Exterior lighting, Structure, Nov 17, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL WAS LOOSE AND MADE AN ABNORMAL NOISE. IN ADDITION, THE REAR DRIVER SIDE LIGHT FAILED AND WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. UPDATED 02/05/16*LJ THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING WRONG WITH THE VEHICLE. UPDATED 02/16/16*JB