2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: steering
1,171 reports, newest first. Show all
Steering, Suspension, Aug 4, 2011
2011 HYUNDAI SONATA PULLS LEFT. CAR HAS BEEN BACK TO DEALER A FEW TIMES. THEY HAVE REPLACED BOTH STRUTS, DID ALIGNMENTS, STRAIGHTTRAC, AS WELL AS PUT 4 BRAND NEW TIRES ON THE CAR. *TR I STILL HAVE AN ISSUE WITH THE CAR PULL LEFT. THIS HAPPENS ALL DAY EVERY DAY SINCE I PURCHASED THE CAR IN JANUARY 2011 I DONT FEEL SAFE DRIVING THIS CAR.
Steering, Aug 3, 2011
2011 SONATA TURBO PULLS LEFT ALL THE TIME. SOON AS YOU RELEASE THE WHEEL THE CAR WILL PULL TO THE LEFT AND INTO ON COMING TRAFFIC OR A GUARD RAIL WITHIN 3-5 SECONDS AT HIGHWAY SPEEDS. YOU HAVE TO ALWAYS HAVE THE WHEEL SLIGHTLY TO THE RIGHT TO KEEP THE CAR FROM PULLING LEFT. CALLED HYUNDAI AND FILLED A CASE # BUT TO DATE NOBODY HAS RETURNED MY CALL TO DISCUSS THE PROBLEM. IT WAS AT THE DEALER FOR 4-5 DAYS AND THEY SAID THE TRIED EVERYTHING ON THE HYUNDAI TSB AND IT STILL PULLS TO THE LEFT. *KB
Steering, Aug 3, 2011
MY 2011 HYUNDAI SONATA VEERS TO THE RIGHT. I HAVE TO KEEP MORE PRESSURE ON THE LEFT SIDE OF THE STEERING WHEEL IN ORDER TO KEEP THE CAR STRAIGHT. I HAVE TAKEN THE CAR THREE TIMES TO THE DEALERSHIP BUT THE PROBLEM HAS NOT BE FIXED. I HAVE BEEN TOLD THAT THE CAR STEERING GOES SLIGHTLY TO THE RIGHT BUT WAS NOT GUARANTEED THAT IT COULD BE FIXED. *KB
Steering, Aug 2, 2011
2011 HYUNDAI SONATA 2.0T PULLS TO LEFT AT NORMAL SPEEDS DURING NORMAL DRIVING. THIS IS NOT A "TORQUE-STEER" ISSUE (THE TENDENCY OF FRONT-WHEEL DRIVE CARS TO VEER UNDER ACCELERATION DUE TO UNEVEN TORQUE TO THE FRONT WHEELS). EVEN ON CRUISE CONTROL, IF YOU DON'T APPLY CONSTANT "RIGHT" CORRECTION, THE CAR WILL VEER LEFT. THE CROWN OF THE ROAD DOES NOT STOP THIS, NOR IS IT A WIND ISSUE. IF YOU LET THE WHEEL GO, THE CAR WILL CHANGE LANES TO THE LEFT (OR VEER INTO ONCOMING TRAFFIC!) WITHIN 10 SECONDS. THIS IS AN EXTREMELY DANGEROUS CONDITION. I HAVE HAD THE CAR IN THE SHOP 3 TIMES AND WHILE THEY ARE VERY AWARE OF THE ISSUE, HAVE NO SOLUTION. THIS IS UNACCEPTABLE AND A SIGNIFICANT PUBLIC SAFETY HAZARD. PLEASE INITIATE A FORMAL INQUIRY. *KB
Steering, Jul 26, 2011
THE CAR IS PULLING HARD TO THE LEFT, IT REQUIRES MY CONSTANT CORRECTION. IT HAS DONE THIS DAY 1 OF OWNING THE CAR, AND AS YOU GO FASTER, IT PULLS HARDER. I BROUGHT IT BACK TO THE DEALER TO HAVE THEM FIX THE ALIGNMENT, BUT THAT DIDN'T DO ANYTHING EXCEPT NOW MY WHEEL ISN'T CENTERED AND IT'S COCKED TO THE RIGHT AND STILL PULLS LEFT. *TR
Steering, Jul 22, 2011
I PURCHASED A 2011 HYUNDAI SONATA SE 2.0T ON 07/15/2011. DURING DRIVING ON HIGHWAY SPEEDS, THE CAR IS CONSTANTLY PULL TO THE LEFT AND ITS A QUIT SIGNIFICANT PULL. I TOOK IT TO THE DEALER ON 7/22/2011, THEIR TECHNITION TEST DROVE IT, IT WAS PULL TO THE LEFT BUT HE KEPT TELLING ME THIS IS NORMAL. A LOT OF PEOPLE HAVING THIS ISSUE AND IT IS A MAJOR CONCERN BUT HYUNDAI DEALERS ARE NOT RECOGNIZING IT. PLEASE TRY TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE. THANK YOU *TT
Steering, Jul 13, 2011
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 55 MPH OR MORE THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOUR TIMES AND MADE SEVERAL ATTEMPTS TO REMEDY THE FAILURE. THE DEALER ALSO PERFORMED AND ALIGNMENT TO THE FRONT END OF THE VEHICLE, STATED THAT IT WAS FUNCTIONING NORMALLY AND THAT IT WAS ALSO DRIVING WITHIN THE SPECIFICATIONS OF THE DESIGN. THE MANUFACTURER STATED THE DEALER INFORMED THEM THAT THE VEHICLE WAS PERFORMING WITHIN THE CORRECT SPECIFICATIONS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,200.
Steering, Equipment, Jul 8, 2011
THE CAR PULLS TO THE LEFT AND THE STEERING IS SLIGHTLY TILTED LEFT IN NORMAL DRIVING POSITION. ALSO HAVE TO APPLY A CONSTANT FORCE TO KEEP THE CAR STRAIGHT. AT HIGH SPEEDS THE STEERING FEELS FREE. *TR
Steering, Jul 6, 2011
2012 HYUNDAI SONATA GLS PULLS RIGHT. TOOK THE CAR FOR INSPECTION A FEW DAYS AFTER PURCHASING THE CAR. THEY RE-ALIGNED THE WHEELS BUT THE PROBLEM STILL REMAINS. I HAVE CONTACTED HYUNDAI MOTOR COMPANY THEY HAVE SUGGESTED THAT I TAKE THE CAR TO 2ND DEALERSHIP FOR 2ND INSPECTION BEFORE THEY CAN ACT ON THE ISSUE. NOTE:THIS COMPLAINT IS FOR 2012 MODEL. IN THE PULL DOWN MENU THERE WAS NOT AN OPTION TO SELECT 2012 HYUNDAI SONATA. *TR
Steering, Jul 6, 2011
2011 HYUNDAI SONATA HAS PULLED TO THE LEFT ALMOST CONTINUOUSLY SINCE WE TOOK POSSESSION OF THE CAR. THE CAR HAS BEEN TAKEN BACK TO THE DEALER 4 TIMES AND HAS NEVER BEEN CORRECTED. IT IS SO CONSTANT THAT MY LEFT SHOULDER HURTS AFTER JUST A FEW MINUTES OF DRIVING THE CAR. *TR
Steering, Jul 6, 2011
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TOWARDS THE LEFT OR RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO GET USED TO THE DRIVING OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. LATER WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE PULLED SHARPLY TOWARD THE LEFT AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE BRAKES WERE APPLIED AND THE CONTACT NOTICED THAT THE POWER STEERING WAS NO LONGER FUNCTIONING. THE VEHICLE WAS CAREFULLY DRIVEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN WAS BEING REPLACED. THE FAILURE MILEAGE WAS 5. UPDATED 09/07/11 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/14/11*JB
Steering, Jul 4, 2011, crash
IT SEEMS MORE AND MORE HYUNDAI MODEL CARS ARE EXHIBITING A VERY SEVERE SHIFT TO THE LEFT (OR RIGHT) WHEN TRAVELING AT HIGHWAY SPEEDS. A RECALL SHOULD BE ISSUED. PLEASE SEE THE FOLLOWING EXAMPLE: HTTP://WWW.YOUTUBE.COM/WATCH?V=KOLQVBPP3_A&FEATURE=CHANNEL_VIDEO_TITLE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Jun 30, 2011
MY CAR (2011 HYUNDAI SONATA )STARTS DRIFTING TO THE LEFT WHEN GOING OVER 60 MPH. I CONTACTED THE HYUNDAI DEALER WHERE I PURCHASED THIS VEHICLE IN FEBRUARY AND WAS TOLD "IT'S A DEFECT IN THE 2011 HYUNDAI SONATA, BUT HYUNDAI DOES NOT HAVE A FIX FOR IT YET ." *TR
Steering, Jun 24, 2011
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 TO 65 MPH, THE VEHICLE WOULD PULL TOWARDS THE LEFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO HAVE THE WHEELS REALIGNED AND THE SENSORS REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43.
Steering, Jun 22, 2011
MY 2011 HYUNDAI SONATA LIMITED IS PULLING RIGHT. NOTICED IT AFTER DRIVING HOME. WENT BACK WITHIN THE WEEK TO DEALER SERVICE CENTER. THE PULLING RIGHT IS STILL THERE, NOT AS SEVERELY, BUT STILL THERE. TOOK IT IN 3 WEEKS FROM PURCHASE, THEIR MACHINERY SAYS THERE IS NO ALIGNMENT PROBLEM, BUT EVERY TIME ROAD TEST DRIVE WAS DONE, IT STILL PULLS TO THE RIGHT. NOW, I HAVE BEEN GIVEN A RENTAL CAR AND THEY ARE KEEPING IT FOR 2 DAYS JUST TO FIX AN ALIGNMENT PULLING TO RIGHT. *TR
Steering, Jun 22, 2011
THERE IS A PROBLEM WITH THE STEERING IN MY 2011 HYUNDAI SONATA LIMITED. AT SPEEDS ABOVE ABOUT 45 MPH, THE VEHICLE DRIFTS RANDOMLY LEFT & RIGHT. THE HIGHER THE SPEED, THE WORSE IT IS. THE VEHICLE IS ALSO VERY SENSITIVE TO WIND AND EVEN THE WAKE OF PASSING VEHICLES PUSHES THE CAR AROUND ON THE HIGHWAY. IT ALSO IS HARD TO STEER ON GROOVED PAVEMENT, WHICH CAUSES THE CAR TO SQUIRM AROUND ERRATICALLY. I AM CONSTANTLY "CORRECTING" THE STEERING TO MAINTAIN A STRAIGHT TRACK. THE VEHICLE OFTEN PULLS STRONGLY TO THE LEFT. THIS OCCURS ESPECIALLY WHEN ON THE LEFT SIDE OF A "CROWNED" HIGHWAY. PULLS VERY STRONGLY TO THE LEFT, BUT TRACKS STRAIGHT WHEN ON THE RIGHT SIDE OF THE ROAD. *TR
Steering, Jun 22, 2011
PURCHASED 2011 HYUNDAI SONATA LTD TURBO IN NOV '10. CAR PULLS TO THE LEFT WHEN DRIVING AT ANY SPEED. FIRST SERVICE: DEALER PERFORMED 4 WHEEL ALIGNMENT. CAR STILL PULLS. SECOND SERVICE: DEALER CHECKED ALIGNMENT AND BALANCED ON ROAD FORCE BALANCER. DEALER RECOMMENDED REPLACEMENT RIM DUE TO MILD SCRATCH AND TIRE REPLACEMENT BECAUSE IT FLAT SPOTTED. CAR NOW PULLS HARDER THAN BEFORE, DANGEROUSLY SO AS TO CAUSE THE CAR TO CHANGE LANES AT THE SLIP OF THE WHEEL ON A STRAIGHT ROAD. TOOK CAR TO INDEPENDENT WHEEL AND TIRE ALIGNMENT AND ROTATION SPECIALIST, INSPECTED "SCRATCHED" RIM, STATED IT WAS BALANCED AND ANY DAMAGE COSMETIC. THIRD SERVICE: DEALER AND REGIONAL FIELD SERVICE ENGINEER (FSE) RE-CALIBRATED STEERING SENSOR, ADJUSTED REAR CAMBER. RECOMMENDED REPLACEMENT OF REAR WHEEL DUE TO SCRATCH. FSE DROVE THE CAR AND WAS SATISFIED WITH THE ALIGNMENT. CAR STILL PULLS EXACTLY AS BEFORE. *TR
Steering, Jun 17, 2011
STEERING ON 2011 HYUNDAI SONATA PULLS TO THE LEFT. PROBLEM IS WORSE AT HIGHER SPEEDS. TECHNICIAN AT OIL CHANGE SHOP NOTICED FEATHERING OF TIRES @ ~5000 MILES. TOOK IT TO DEALERSHIP AND WAS TOLD THE ALIGNMENT WAS WITHIN FACTORY SPECS. ABOUT 9 MONTHS LATER TIRE NOISE AND HANDLING WERE BAD ENOUGH I TOOK IT BACK. AT FIRST, I WAS TOLD THEY COULDN'T REPRODUCE THE ISSUE. COMPLAINED IN SURVEY AND DEALERSHIP CALLED AND ASKED TO LOOK AT IT AGAIN. I WAS TOLD THE TIRES WERE PRETTY BADLY CHOPPED UP AT THIS POINT. *TR
Steering, Jun 15, 2011
STEERING LEFT PULL - OCCURED BEFORE BUYING WHILE TEST DRIVING DEALER SAID IT WAS AIR NEED FOR THE TIRES. AT PICKUP SAME THING HAPPENED BROUGHT IT BACK REALLIGNMENT WAS DONE 3 TIMES IMPROVED SLIGHTLY BUT CAR FEELS LIKE 'DRIVING A BOAT' HAVE TO KEEP REALIGNING. *TR
Steering, Jun 15, 2011, crash
ONE OF MY RELATIVES DIED IN AN AUTO ACCIDENT IN HER NEW 2011 SONATA, WHICH WAS MANUFACTURED ON 10/28/2010 BY HYUNDAI MOTOR ALABAMA. THE ACCIDENT WAS REPORTED ON A COMMUNITY WEBSITE. HTTP://WWW.NORTHJERSEY.COM/NEWS/TRANSPORTATION/RIDGEFIELD_PARK_ACCIDENT_KILLS_WOMAN_CLOSES_ROUTE_80_DETOURED_MILK_TRUCK_OVERTURNS.HTML IN A NUTSHELL, SHE WAS DRIVING IN THE EASTBOUND LOCAL LANES OF ROUTE 80 WHEN SHE LOST CONTROL OF HER CAR. THE VEHICLE ROLLED UP ONTO A DIVIDER BETWEEN THE EXPRESS AND LOCAL LANES AND HIT THE END OF THE GUARDRAIL TO THE LEFT OF HER CAR. THE IMPACT SPUN HER VEHICLE INTO THE PATH OF A TRACTOR-TRAILER. THE TRAILER STRUCK THE DRIVER'S SIDE DOOR, AND SHE WAS PRONOUNCED DEAD AT THE SCENE. THE SUBSEQUENT AUTOPSY REPORT COULD NOT IDENTIFY ANY MEDICAL CONDITIONS CAUSING HER TO LOSE CONTROL OF THE VEHICLE. ON THE OTHER HAND, THERE ARE NUMEROUS COMPLAINTS ABOUT THE POWER STEERING OF 2011 SONATA ON VARIOUS WEBSITES. ONE OF THEM IS THE WEBSITE OF AUTO RECALLS FOR CONSUMERS HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/HYUNDAI/SONATA/STEERING/PROBLEM.ASPX 177 OUT OF 266 COMPLAINTS (67%) ON 6/12/2011 ARE RELATED TO THE STEERING COLUMN. THIS IS A SAFETY CONCERN, BECAUSE IT PULLS THE VEHICLE TO THE LEFT STRONGER AND STRONGER AS THE SPEED ACCELERATES ABOVE 25 MPH. SADLY, THE UNDERLYING CAUSE IS HARD TO DETECT, BECAUSE THE POWER STEERING OF THIS VEHICLE IS ELECTRONICALLY CONTROLLED. THOSE CONSUMER COMPLAINTS APPEAR TO BE CONSISTENT WITH THE EVIDENCE AT THE SCENE OF THIS ACCIDENT. THE POLICE REPORT INDICATED THAT THE CAR RAN INTO THE GUARDRAIL ON THE LEFT SIDE OF ROAD. THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION (NHTSA) ONCE ANNOUNCED THE HYUNDAI SONATA RECALL ON 9/23/2010 IN CONNECTIONS WITH THE STEERING COLUMN. THE RECALL AFFECTS 2011 HYUNDAI SONATAS MANUFACTURED BETWEEN 12/11/2009 AND 9/10/2010. HOWEVER, IT APPEARS THAT THE DEFECT OF THE POWER STEERING COLUMN AFFECTS SONATA VEHICLES MANUFACTURED EVEN AFTER THIS RECALL PERIOD. *TR
Steering, Jun 14, 2011
UPON IMMEDIATELY DRIVING MY BRAND NEW 2011 HYUNDAI SONATA, I NOTICED THE VEHICLE PULLS DRASTICALLY AND UNSAFELY TO THE LEFT. IF I LET GO OF THE STEERING WHEEL, I WILL BE IN THE NEXT LANE WITHIN 2 SECONDS. IT IS DANGEROUS, ESPECIALLY IF THE ROAD IS CURVING TO THE RIGHT. THEN I WILL BE IN THE NEXT LANE IN LESS THAN 1 SECOND. HAVE BROUGHT IT TO DEALER 3 TIMES, THEY CHANGED TIRES, REPLACED STRUT, REALIGNED, AND DID A SPECIAL WHEEL BALANCE, TO NO AVAIL. THEY SEND A FACTORY ENGINEER TO LOOK AT IT AND HE SAID THAT THERE IS NOTHING WRONG WITH IT. HE IS LYING. I SENT VIDEO TO HYUNDAI CORPORATE, AND FILED A LEMON LAW CLAIM. I AM SUPPOSED TO HAVE AN AREA MANAGER DRIVE IT WITH ME THIS WEEK.. I HAVE OWNER SEVERAL NEW CARS IN MY LIFE , THIS IS DANGEROUS A RECALL IS NEEDED. *TR
Steering, Jun 12, 2011
WITHIN DAYS OF PURCHASING THIS VEHICLE IT WAS NOTICED THAT IT PULLED TO THE LEFT. WE DROVE IT FOR 1,000 MILES THINKING THAT IT WAS WINTER WITH SLUSH ON THE ROADS AND THEREFORE THIS MAY CAUSED THE PULLING. WE TOOK IT OUT ON THE ROAD AND IT DID NOT STOP PULLING TOT HE LEFT. THE PULL WAS CONSTANT AND REQUIRED ONE TO APPLY PRESSURE TO THE STEERING WHEEL TO THE RIGHT TO COUNTER THE CONSTANT PULL TO THE LEFT. WE HAVE TAKEN THE VEHICLE BACK TO THE DEALER 3 TIMES AND THERE HAS BEEN NO MEDIATION OF THE PROBLEM. I HAVE CALLED THE HYNUDAI CUSTOMER SERVICE. THE FIRST TIME I LEFT THE CAR WITH THE DEALER FOR 4 DAYS. THEY SAID EVERYTHING WAS IN "SPEC" WITH HYUNDAI SPECIFICATIONS. THEY EVEN SAID THE TECHNICIAN DROVE THE CAR AND FOUND NO PULLING TO THE LEFT. I LEFT THE LOT AND IMMEDIATELY RETURNED STATING IT PULLED AS BAD AS BEFORE. I BROUGHT IT IN AGAIN AND THEY ROTATED THE TIRE AND BALANCED THEM. THIS DID NOT CORRECT THE PROBLEM. THIS LAST TIME, THE DEALER PERFORMED A ROAD TEST FORCE BALANCE. THIS HAS NOT CORRECTED THE PROBLEM. THIS PULLING IS ACUTE AND IS A SAFETY HAZARD. IT IS TO THE POINT THAT I WILL NOT ALLOW MY SPOUSE TO DRIVE THE CAR OUT OF TOWN. THE DEALER ACKNOWLEDGES NOR ADMITS THIS IS A SAFETY PROBLEM BUT THE SERVICE MANAGER DID INDICATE WHEN HE RODE WITH ME THERE IS A DEFINITE STEERING PROBLEM. I HAVE RECEIVED NO SATISFACTION FROM THE DEALER. THIS PROBLEM NEEDS TO BE CORRECTED BY HYUNDAI BEFORE A FATALITY OCCURS.
Steering, Suspension, Electronic stability control (ESC), Jun 11, 2011
I HAVE A TURBO LIMITED SONATA. IT HAS A SEVERE LEFT PULL. IF I AM DRIVING ON A FLAT SURFACE AND LET GO OF THE STEERING WHEEL, I WOULD BE OFF THE ROAD TO THE LEFT IN ABOUT 5-6 SECONDS. IF I AM ACCELERATING, I WOULD BE OFF THE ROAD WITHIN 1-2 SECONDS. IT IS A REAL PROBLEM. MY DEALERSHIP DOES NOT HAVE THE SPECS TO FIX THE ISSUE. I CALLED THE NEXT CLOSEST DEALER AND THEY ALSO DO NOT HAVE A FIX. I AM CONSTANTLY ASSURED THAT HYUNDAI IS WORKING ON THE ISSUE, BUT LETS FACE IT, IT HAS BEEN OVER SIX MONTHS. I HAVE LOST FAITH THAT THEY ARE WORKING ON A FIX. THE NEWLY SOLD 2011 SONATA LIMITED TURBOS ARE BEING SOLD WITH THE 17" WHEELS, NOT THE 18" WHEELS I HAVE. THEREFORE, IT LOOKS AS THOUGH THEY ARE TRYING TO CHANGE IT TO FIX THE PROBLEM. BUT WHAT ABOUT THOSE OF US WITH THE 18" WHEELS? DO WE HAVE TO WAIT UNTIL SOMEONE DIES BEFORE THIS GETS FIXED? THAT IS NOT ACCEPTABLE TO ME. THERE ARE ALREADY OVER 165 COMPLAINTS AND I HOPE MORE ARE ADDED DAILY. I AM A REPEAT HYUNDAI SONATA BUYER AND VERY DISCOURAGED WITH THE QUALITY OF SAFETY IN THIS CAR. PLEASE INVESTIGATE THE PROBLEM AND FORCE A RECALL!
Steering, Jun 10, 2011
CAR PULLS LEFT AT SPEEDS ABOVE 45MPH. CONSTANT PULLS MAKES IT UNSAFE TO DRIVE. *TR
Steering, Suspension, Jun 9, 2011
VEHICLE PULLS SHARPLY TO THE LEFT WHILE DRIVING DOWN THE ROAD ABOUT 25 MPH. THE STEERING WHEEL JERKED FROM MY WIFE'S HANDS .